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What does a director of consumer marketing do?

Updated January 8, 2025
8 min read

A director of consumer marketing is in charge of spearheading a company's marketing operations, focusing on establishing consumer relationships and brand awareness. They mainly set goals and objectives, develop programs and projects that aim to secure sales and client base, coordinate with analysts in identifying the strengths and weaknesses of current operations, and find new marketing opportunities. Furthermore, as a director, it is essential to lead and encourage the workforce to reach new heights, all while implementing the company's policies and regulations.

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Director of consumer marketing responsibilities

Here are examples of responsibilities from real director of consumer marketing resumes:

  • Identify the need for a CRM system and more rigorous sales operations as the company's client leads start to grow.
  • Provide strategic oversight and a strong business approach to managing existing systems and developing enhance models for future events.
  • Target consumers with rich content, social media, email and SEO keywords.
  • Pioneer a CRM project to identify a portfolio segmentation strategy base upon customer behavior and usage.
  • Prepare annual budgets and monthly forecasts for senior management, strategically planning initiatives, optimizing spending and ROI.
  • Re-Create and deploy the marketing message and relate identity materials, translating it for those unfamiliar with e-business technology and terminology.
  • Reach thousands of additional contacts via LinkedIn and other social media updates.
  • Utilize LinkedIn to connect with professionals worldwide
  • Design, develop and maintain a POS database to evaluate retailer success and identify opportunities for increase sales.
  • Re-Create and deploy the marketing message and relate identity materials, translating it for those unfamiliar with e-business technology and terminology.

Director of consumer marketing skills and personality traits

We calculated that 9% of Directors Of Consumer Marketing are proficient in Digital Marketing, Market Research, and Consumer Insights. They’re also known for soft skills such as Analytical skills, Communication skills, and Creativity.

We break down the percentage of Directors Of Consumer Marketing that have these skills listed on their resume here:

  • Digital Marketing, 9%

    Directed creative development of packaging, print, direct mail, consumer promotion and digital marketing assets.

  • Market Research, 8%

    Complete responsibility for marketing communications, market research, digital and interactive marketing.

  • Consumer Insights, 6%

    Facilitated and collaborated with key internal stakeholders, and external agency, to translate consumer insights into 4 distinct positioning territories.

  • CRM, 4%

    Pioneered a CRM project to identify a portfolio segmentation strategy based upon customer behavior and usage.

  • Marketing Campaigns, 4%

    Provided leadership for 4-person staff, 20-person cross-functional team and multiple advertising agencies to produce successful acquisition marketing campaigns.

  • ROI, 4%

    Prepared annual budgets and monthly forecasts for senior management, strategically planning initiatives, optimizing spending and ROI.

Common skills that a director of consumer marketing uses to do their job include "digital marketing," "market research," and "consumer insights." You can find details on the most important director of consumer marketing responsibilities below.

Analytical skills. The most essential soft skill for a director of consumer marketing to carry out their responsibilities is analytical skills. This skill is important for the role because "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." Additionally, a director of consumer marketing resume shows how their duties depend on analytical skills: "leveraged rigorous testing, data and analytics to understand consumer behavior and implement coordinated brand experiences and promotions. "

Communication skills. Another essential skill to perform director of consumer marketing duties is communication skills. Directors of consumer marketing responsibilities require that "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." Directors of consumer marketing also use communication skills in their role according to a real resume snippet: "directed the development of our bag the box sustainability campaign complete with integrated marketing communications in social, digital, merchandising. "

Creativity. Another skill that relates to the job responsibilities of directors of consumer marketing is creativity. This skill is critical to many everyday director of consumer marketing duties, as "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." This example from a resume shows how this skill is used: "optimized the selling process and product development by closely engaging with the internal design staff on creative materials. "

Organizational skills. For certain director of consumer marketing responsibilities to be completed, the job requires competence in "organizational skills." The day-to-day duties of a director of consumer marketing rely on this skill, as "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." For example, this snippet was taken directly from a resume about how this skill applies to what directors of consumer marketing do: "developed new branded marketing campaigns and was also charged with organizational oversight. "

All director of consumer marketing skills

The three companies that hire the most director of consumer marketings are:

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Compare different directors of consumer marketing

Director of consumer marketing vs. Marketing program manager

The job of marketing program managers is to create marketing campaigns for a company's programs and products. They often work closely with the sales and advertising managers and assist in developing pricing strategy and monitoring marketing trends. As a marketing program manager, you are responsible for implementing programs that aim to maximize business revenue. Other duties may include maintaining the segmentation of marketing database, participating in the evaluation of marketing technology, and analyzing the performance of webinars, emails, and campaigns.

If we compare the average director of consumer marketing annual salary with that of a marketing program manager, we find that marketing program managers typically earn a $49,117 lower salary than directors of consumer marketing make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both director of consumer marketing and marketing program manager positions are skilled in digital marketing, market research, and crm.

There are some key differences in the responsibilities of each position. For example, director of consumer marketing responsibilities require skills like "consumer insights," "brand management," "communication strategy," and "data analysis." Meanwhile a typical marketing program manager has skills in areas such as "project management," "salesforce," "strong project management," and "program management." This difference in skills reveals the differences in what each career does.

Marketing program managers really shine in the transportation industry with an average salary of $93,811. Comparatively, directors of consumer marketing tend to make the most money in the media industry with an average salary of $149,718.On average, marketing program managers reach similar levels of education than directors of consumer marketing. Marketing program managers are 4.8% less likely to earn a Master's Degree and 1.6% less likely to graduate with a Doctoral Degree.

Director of consumer marketing vs. Marketing vice president

Marketing vice presidents (VPs) are responsible for a company's overall marketing efforts and strategies. They plan and develop marketing strategies to bolster their company's market positioning and attain business goals. In addition, they are responsible for overseeing and coaching a marketing team and driving the implementation of marketing campaigns. Marketing VPs also direct and support the collection, analysis, and interpretation of market data market research, and manage marketing expenditures and budgets. The qualifications and requirements for this position include a master's degree in marketing or communication, previous work experience, and outstanding leadership skills.

A career as a marketing vice president brings a higher average salary when compared to the average annual salary of a director of consumer marketing. In fact, marketing vice presidents salary is $41,264 higher than the salary of directors of consumer marketing per year.Only some things about these jobs are the same. Take their skills, for example. Directors of consumer marketing and marketing vice presidents both require similar skills like "digital marketing," "market research," and "crm" to carry out their responsibilities.

In addition to the difference in salary, there are some other key differences worth noting. For example, director of consumer marketing responsibilities are more likely to require skills like "consumer insights," "communication strategy," "data analysis," and "dtc." Meanwhile, a marketing vice president has duties that require skills in areas such as "analytics," "lead generation," "project management," and "salesforce." These differences highlight just how different the day-to-day in each role looks.

Marketing vice presidents may earn a higher salary than directors of consumer marketing, but marketing vice presidents earn the most pay in the retail industry with an average salary of $178,047. On the other hand, directors of consumer marketing receive higher pay in the media industry, where they earn an average salary of $149,718.Average education levels between the two professions vary. Marketing vice presidents tend to reach similar levels of education than directors of consumer marketing. In fact, they're 3.0% less likely to graduate with a Master's Degree and 1.6% less likely to earn a Doctoral Degree.

Director of consumer marketing vs. Account director

An account director is responsible for managing client accounts, monitoring budgets, and sales forecasting. Their goal is to maintain stable account management strategies, meet clients' demands, develop healthy professional partnerships that would generate revenues, increase profitability, and achieve the organization's long-term goals objectives. Account directors supervise the account management staff, ensuring the project's successful completion with the highest efficiency and accuracy. An account director also plans training programs to maximize their performance and productivity, especially when dealing with deadlines and clients' requests.

On average scale, account directors bring in lower salaries than directors of consumer marketing. In fact, they earn a $21,196 lower salary per year.By looking over several directors of consumer marketing and account directors resumes, we found that both roles require similar skills in their day-to-day duties, such as "digital marketing," "market research," and "crm." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a director of consumer marketing is likely to be skilled in "consumer insights," "marketing campaigns," "brand management," and "communication strategy," while a typical account director is skilled in "account management," "project management," "work ethic," and "strong work ethic."

Account directors earn the best pay in the professional industry, where they command an average salary of $118,397. Directors of consumer marketing earn the highest pay from the media industry, with an average salary of $149,718.When it comes to education, account directors tend to earn lower degree levels compared to directors of consumer marketing. In fact, they're 8.3% less likely to earn a Master's Degree, and 1.7% less likely to graduate with a Doctoral Degree.

Director of consumer marketing vs. Marketing director

Marketing directors are responsible for the overall branding and marketing direction of the company. They are in charge of identifying goals and strategies related to marketing. They create strategies that cater to the target market of the organization's products and services to help with sales. They lead the company's marketing department and create the company's brand promise. They ensure that all marketing collateral is in line with the rest of the marketing campaigns of the organization. They should be updated on all the current trends in the marketing world.

Marketing directors tend to earn a lower pay than directors of consumer marketing by an average of $21,018 per year.While their salaries may vary, directors of consumer marketing and marketing directors both use similar skills to perform their duties. Resumes from both professions include skills like "digital marketing," "market research," and "crm. "Each job also requires different skills to carry out their responsibilities. A director of consumer marketing uses "consumer insights," "kpis," "brand management," and "seo." Marketing directors are more likely to have duties that require skills in "sales strategies," "email campaigns," "project management," and "press releases. "In general, marketing directors earn the most working in the manufacturing industry, with an average salary of $131,349. The highest-paying industry for a director of consumer marketing is the media industry.marketing directors reach lower levels of education compared to directors of consumer marketing, in general. The difference is that they're 7.2% more likely to earn a Master's Degree, and 1.5% less likely to graduate with a Doctoral Degree.

Types of director of consumer marketing

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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