Director of corporate relations vs director, customer relations

The differences between directors of corporate relations and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a director of corporate relations and a director, customer relations. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $103,164 average annual salary of a director of corporate relations.

The top three skills for a director of corporate relations include foundation relations, alumni and corporate relations. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Director of corporate relations vs director, customer relations overview

	Director Of Corporate Relations	Director, Customer Relations
Yearly salary	$103,164	$134,672
Hourly rate	$49.60	$64.75
Growth rate	8%	8%
Number of jobs	35,555	26,470
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 65%
Average age	42	42
Years of experience	4	4

What does a director of corporate relations do?

A director of corporate relations is in charge of spearheading communication programs and strategies to maintain strong client relationships. Their responsibilities revolve around establishing objectives and budgets, coordinating with experts and staff, managing company portfolio, and liaising with key clients and external parties. They must also devise strategies to identify new business opportunities. Furthermore, as a director of corporate relations, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations, creating new ones as needed.

What does a director, customer relations do?

Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.

Director of corporate relations vs director, customer relations salary

Directors of corporate relations and directors, customer relations have different pay scales, as shown below.

	Director Of Corporate Relations	Director, Customer Relations
Average salary	$103,164	$134,672
Salary range	Between $66,000 And $160,000	Between $91,000 And $197,000
Highest paying City	Las Vegas, NV	Carson City, NV
Highest paying state	Nevada	Nevada
Best paying company	Chewy	California Resources
Best paying industry	-	Manufacturing

Differences between director of corporate relations and director, customer relations education

There are a few differences between a director of corporate relations and a director, customer relations in terms of educational background:

	Director Of Corporate Relations	Director, Customer Relations
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Director of corporate relations vs director, customer relations demographics

Here are the differences between directors of corporate relations' and directors, customer relations' demographics:

	Director Of Corporate Relations	Director, Customer Relations
Average age	42	42
Gender ratio	Male, 41.7% Female, 58.3%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between director of corporate relations and director, customer relations duties and responsibilities

Director of corporate relations example responsibilities.

Manage the complete accounting and reporting cycle and ensure compliance with GAAP.
Manage financial operations of the organization, including monthly bank account reconciliation, cash flow, accounts payable and payroll.
Program development includes managing and building strong relationships with corporate and affinity partners to secure sponsorship and career enhancement for alumni
Stay abreast of developments in CMS, compliance and regulatory guidelines.
Calculate and submit weekly and quarterly payroll taxes, as well as, monthly sales taxes for multiple states.
Collaborate on character development, website development, game development, business plan creation, PowerPoint presentations and investor outreach.

Director, customer relations example responsibilities.

Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
Attend morning meeting daily and attend Medicare meetings weekly.
Assist with payroll and create excel spreadsheets to document all sales status and quotas.
Alert all departments through creating and delivering reports for guest preferences and VIP's.
Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.

Director of corporate relations vs director, customer relations skills

Common director of corporate relations skills

Foundation Relations, 12%
Alumni, 11%
Corporate Relations, 9%
Professional Development, 5%
Corporate Donors, 5%
Project Management, 4%

Common director, customer relations skills

Customer Relations, 16%
Leveraged, 11%
Government Relations, 5%
Press Releases, 5%
Payroll, 5%
Customer Complaints, 4%

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Director Of Corporate Relations
Director Of Corporate Relations vs Director, Customer Relations

Updated January 8, 2025

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