Director of corporate relations skills for your resume and career

The following soft skills are central to being a successful ICM:

-Attentive listening
-Problem-solving
-Critical thinking
-Creative thinking
-Time management
-Being a team player

To these, one could add the following character qualities:

-Projects a sense of calm and maturity
-Projects openness and empathy toward others
-Has leadership capabilities
-Has a strong work ethic

One might likely include yet other soft skills. However, the above list characterizes the soft skills one would surely want to see in an ICM.

There is no universal agreement on what are or are not "soft" and "hard" skills. Generally, however, hard skills are understood to be skills that one can learn. For example, one can learn to be a more capable writer or researcher. On the other hand, soft skills are understood to be social skills, character traits, and attributes that evolve over a person's lifetime. In this regard, it is doubtful that one can be quickly taught to be more open, and yet, a person can become more open to others over time with a willingness to pursue it. While learning is surely involved, change is largely attributable to the individual's efforts and is less a product of formal education. However, formal education can hasten the development of soft skills. For example, the individual seeking to become more open to others could avail themselves of various courses at a university that could help them understand and appreciate greater openness.

The following seem to be in line with the nature of IC and what the ICM regularly does. These are in addition to a college/university degree:

-Public speaking skills
-Presentation skills
-Research and analytical skills
-Writing, editing, proof-reading skills
-Computer skills-data analysis, spread sheet, graphics, etc.

To these, one might also find the following desirable in an ICM candidate for a job:

-Professional certification, such as in project management

Other hard skills could be desirable, but the list above suggests the kinds of hard skills typically required of an ICM.

A gap year is only as adventurous as the budget allows. An up-to-date resume, thorough research of job websites in the desired area, and the ability to Zoom or Skype for interviews will help a fledgling fly farther from the nest. Having excellent presentation skills will secure that job over the Zoom universe.

Adpatilbilty. It has become apparent now, maybe more than ever, that employees are expected to do their jobs well, no matter where they are completing their tasks. New job candidates will need to show with concrete evidence that they can adapt in situations that are new or uncommon. Many recent graduates can use their transition from traditional to remote learning as significant evidence of their ability to adapt. Many students thought they were going home for a few weeks in March and then spent the rest of the spring semester online. What changes did you make when the school went virtual that helped you succeed? How did you ensure you not only got your work done but also took care of yourself? What did you learn about yourself, your habits? Many students survived a tough transition, and that is something not only to applaud but use when you are selling yourself to potential employers in interviews. Employers want to know you will adapt, so be ready to tell them how you adapted during your experience with pandemic learning.

Teamwork. You must work as part of a team. However now, consider not only traditional teams but also virtual teams. I can tell you when my teaching and staff role got moved fully online last March, I relied on my team more than ever before. I work in a team environment every day, but when virtual was all we knew, teamwork became vital for not only my success but the success of my students, co-workers, and ultimately the institution. I know students hate group projects, but group projects are the closest things to the "real" workforce some students experience. Take group work seriously so you can learn how to excel in a group setting. How do you work in a team (both traditionally and virtually)? Are you reliable? Are you a leader or a follower (both are great)? Do you manage your time wisely so you can brainstorm, work, and revise? Being part of a team was always part of the workforce, so be ready to work in teams traditionally and virtually.

Technology skills. As I am sure many of you have seen, technology is becoming an extension of all work types now. It is not enough now to say you can work the Microsoft Office Suite and can type quickly. Companies need to know that you can manage technology in real ways, especially when you are not in the office. I would suggest students take an entry-level computer class at their organization as an elective, at the very least, to have some traditional training in all things tech. If your institution does not offer computer courses, I would suggest taking a free online course to earn a certificate of some kind. Students want to list real, tangible, and legitimate computer knowledge on their resumes to make them competitive.

Certainly, the technological skills needed in the present include expertise with managing work expectations through virtual platforms such as Microsoft Teams and Zoom. Given that new employees may need to work from home for several more months, self-motivation will be an important asset. Finally, given that distance work has now been a major form of employment for nearly a year, businesses will be needing to re-evaluate how work is done. There has certainly been a shift in how work is done, and many employees will have found that they may be even more productive from home. Employers will need to reconsider the importance of business sites and locations of their employees. They will need to be flexible in their thinking to consider arrangements in which their employees will be most productive.