Director of Customer Service
Columbus, OH
About the Role
We are looking for a highly skilled and experienced operational leader to play a critical role in the refinement, design and integration of Customer Service strategies and programs. Reporting to the Senior Vice President of Sales and Service, this person will direct and oversee the customer service operation at Matic.
Responsibilities
Create and communicate an overall vision for service and retention within the Agency, setting goals and recommending improvement plans based on trends
Evaluate, refine and develop processes and procedures to drive maximum performance of the Customer Service and Retention teams
Manage medium to large projects and initiatives that drive efficiency and effectiveness
Work directly with our Agency Operations, Workforce Management, and Sales teams to effectively implement cross-functional programs
Develop service level standards focused on issue resolution and response times
Implement systems that capture and report on service metrics including customer feedback
Be involved with potential E&O customer escalations
Provide feedback to Training, QA and Sales
Requirements
Bachelor's degree in a business or finance related field is preferred
A minimum of five years of related experience required, with prior management experience in insurance sales, service or underwriting with increasing levels of responsibility preferred
Property & Casualty or Personal Lines license is required
Proven track record of leading highly effective teams and driving results
Strong analytical skills, service and contact center technology acumen, and ability to synthesize large amounts of data to determine and direct meaningful change in the business
Ability to work well under pressure, to prioritize and deliver business results
Excellent interpersonal skills; strong verbal & written communicator w/an ability to be effective in a business-to-business setting and to all levels of executive leadership
Must be able to travel up to 15% of the time
How Matic Stands Out
Career advancement - we have a culture that focuses on internal promotion and career growth.
You have an ownership stake - all Maticians receive Matic stock options
Unlimited Paid Time Off
Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution
401(k) Retirement Plan
Continuing education, licensing and professional development paid for by Matic
A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams
Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Auto-ApplyCustomer Engagement Manager
Columbus, OH
At Ryder, our most important competitive advantage is our people.
CULTURE- INTEGRITY- FAMILY
. As a Customer Engagement Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Summary
The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).
Territory: Columbus, Akron and Dayton, OH
Work Schedule: Monday to Friday 8:00 am - 5:00 pm
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. This position comes with a competitive salary plus commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by
Women in Trucking,
one of
Fortune Magazine
's “World's Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by
Inbound Logistics.
We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
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Essential Functions
Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations.
Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
Training and improvement of sales skills, industry knowledge and personal growth needs.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Sales skills, Required
Account Management skills, Required
Negotiation skills, Required
Contractual leasing, Required
Pricing, Required
Qualifications
Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
2 years or more experience providing service to customers., Required
2 years or more experience selling to customers., Required
Travel
Yes
#LI-CZ
#INDexempt
#FB
Job Category
Outside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$58,000
Maximum Pay Range:
$58,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through **********************
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Auto-ApplyCPC Processor Customer Support
Columbus, OH
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ **This is a Remote role (Call Center)** **- Full-Time: Monday - Friday 8am-4:30pm EST** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance**
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Customer Service Supervisor
Columbus, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
Customer Service Lead
Dublin, OH
Customer Service Team Lead - Night Shift
Full-time, Hourly
Department: Operations
Reports to: Customer Service Manager
Hybrid (combo of in-office and remote)
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today
T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including:
Monitor phone, activation, email inboxes, and ticket queues
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Answer escalated calls from Merchants and Master Agents
Analyze customer's needs, troubleshoot technical issues and provide appropriate solution
Team Management
Responsible to assist in meeting team goal service levels
Live monitoring of CSR phone calls
Develop and maintain a good relationship with customers, Master Agents and employees
Assist in CSR inquires
Escalate tickets to IT, Product, UI/UX, Sales, and Product Management
Other duties as assigned
Minimum Qualifications:
Associate degree or equivalent experience.
Ability to multi-task and work under pressure
Strong technical and computer skills
Ability to work directly with upper management
Patient and passionate personality
Communication skills
Ability to work in a fast-paced environment
Professional attitude towards customers and direct reports.
Fluency in Spanish a bonus
Why Should You Apply?
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
Auto-ApplyFinance & Contract Support Manager - Columbus, OH
Columbus, OH
Job ID 243949 Posted 01-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Building Management, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
**A** **bout the Role:**
As a CBRE Finance & Contract Support Manager, you will manage the team responsible for producing limited output associated with Finance Strategy and Operations, including but not limited to the annual budget preparation, monthly forecasts, strategic planning, and management reporting.
This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.
**What You'll Do:**
+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
+ Oversee the budgeting process, forecasting process, strategic planning process, and standard management reporting.
+ Review balance sheet account analysis, statement of cash flows and supporting schedules, and standard consolidated reporting packs for accuracy.
+ Review and approve basic monthly journal entries.
+ Produce a variety of routine and ad hoc financial reports, packages, and pro forma analyses for senior management and planning unit.
+ Coordinate research, development, and preparation of accounting policy and procedures.
+ Exchange and explain difficult information, convey performance expectations, and handle sensitive issues.
+ Influence parties of shared interests to reach an agreement.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need:**
+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Extensive organizational skills with a strong inquisitive mindset.
+ Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Finance & Contract Support Manager position is $83,500 annually [or $40.14 per hour] and the maximum salary for the Finance & Contract Support Manager position is $150,000 annually [or $72.12 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (*******************************************************************************
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Team Manager-Columbus
Columbus, OH
The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Director is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service. The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Director is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
Responsibilities for Internal Candidates
**Key Accountabilities**
**Sales**
Deepen the relationship with our clients to achieve or exceed sales target, product category sales targets, and relevant KPIs.
+ Manage and motivate the team to consistently achieve or exceed store sales target.
+ Drive client development activities among individual team members to cultivate new and existing clients.
+ Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.
+ Drive business through key product pillars and KPIs.
**Service**
Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
+ Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI).
+ Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times.
+ Optimize hospitality and store amenities to create unique experiences.
+ Take action on TEI performance and client feedback to improve customer service.
**Talent**
Attract, hire, and retain top talent to cultivate a climate of high performance.
+ Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
+ Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent
+ Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
+ Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
**Operational Excellence**
Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
+ Ensure exceptional operational support to drive sales and service.
+ Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
+ Ensure compliance with all internal control procedures.
Qualifications for Internal Candidates
**Required Qualifications**
+ Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
+ Proven track record in sales generation, managing the achievement of sales results.
+ Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
+ Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
+ Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
+ Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
+ Must have authorization to work in the United States or in the country where the position is based.
**Preferred Qualifications:**
+ A college/university degree.
+ Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
Columbus, OH Salary Transparency Disclosure-Salary Range for Role-$85,000.00-$120,000.00
**Job Identification** : 62291
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Customer Experience Lead-Sun Center
Columbus, OH
Customer Experience Lead-Sun Center - (04F0H) Description A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top-line sales and profit.
Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position. Posted Salary Minimum: $15.50 Posted Salary Maximum: $19.50 (US Dollar (USD) VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location. Qualifications:
Passion for Victoria's Secret Brand.
Demonstrates excellent merchandising skills.
Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
A sense of self-awareness with an interest in seeking feedback to improve and develop.
Ability to monitor/track progress and incorporate feedback into decision-making.
Experience with influencing cross-functional partners in informal and formal settings to get things done.
Ability to work nights, weekends, and a flexible schedule.
Ability to stand for long periods and frequently bend, kneel, and lift.
Ability to use technology (headsets, mobile devices, computers).
1 year of retail experience preferred.
Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Primary Location: United States-Ohio-ColumbusWork Locations: 110159/01892/Sun Center SUN CENTER-2131 3626 W. Dublin Granville Rd Columbus 43235Job: FieldOrganization: VS StoreSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Full-time Job Level: Day JobJob Posting: Dec 1, 2025, 3:32:26 PM: :
Auto-ApplyCustomer Experience Banker- Buckeye Grove City
Grove City, OH
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
* Providing excellent customer service and effectively resolving customer issues.
* Being proficient in understanding and educating customers on consumer deposit products.
* Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
* Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
* Adhering to all operational, security, risk and regulatory policies and procedures.
* Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
* Other duties as assigned.
Basic Qualifications:
* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
* 1 year or more in customer service in banking, financial services or goal driven retail sales.
* Cash handling skills.
* Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-Apply988 Call Center Shift Supervisor - 2nd Shift
Columbus, OH
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services. The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse.
This is non-exempt, full-time position reporting to the Suicide Prevention Services Director. Work week availability is required 7-days, Sunday through Saturday. Shifts will be completed on site at the rate of $26 hourly.
2nd Shift: 4:00 p.m.-1:00 a.m.
Key Functions
Provide assistance to Program Director to coordinate and administrate an effective Suicide Prevention Program consistent with the overall goals and objectives of the company.
Participate in suicide prevention information systems for program evaluation and reporting.
Work collaboratively with the Program Director to ensure training is updated, encompasses the mission of both the 988 and the suicide prevention programs and supports best practices.
Maintain compliance with all standards required for all regulating and accrediting bodies, inclusive of policies, procedures, required training and quality assurance standards.
Ensure shift coverage of the call center through scheduling and cooperative coordination with the Program Director.
Provide training for 988 employees and volunteers.
Work cooperatively with the IT department to report technical issues and assist to ensure technology is meeting program needs.
Provide assistance to coordinate suicide prevention services with other providers, complete agency service plan goals and objectives, consultation, education and awareness presentation for community agencies and groups, maintain statistical data, prepare reports and develop or revise program materials with the Program Director.
Provide supervision and support for 988 Call Center staff and volunteers, inclusive of training, scheduling, completing reports, time records and performance reviews.
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing short-term crisis intervention and referral, regain control of their lives and find alternatives to suicide.
Silent monitor calls for quality assurance and coaching opportunities.
Requirements
Bachelor's degree required; Licensed LSW, LISW, LPC, LPCC, MFT or IMFT preferred.
Minimum of one (1) year of previous, demonstrated, employee management experience required.
Must successfully complete mandatory, paid 50-hour on site Suicide Prevention training program requirements for preparedness along with 4-hour online Vibrant mandated training.
Ability to demonstrate and maintain poise.
Computer experience, including MS Office 365 software and database management software.
Perks
Electronic Onboarding
Team-Oriented Environment
EMR System
Excellent Health, Dental and Vision Care Coverage Options
Employer Paid Life Insurance, Long-Term Disability and AD&D Coverages
Supplemental Life Purchase Options
Ancillary Benefits to Include Long-Term Care and Whole Life Options
401(k) and Roth Plans with Employer Matching & Discretionary Contributions
Generous Paid Vacation, Holidays, Sick and Personal Days
Free Parking
North Central is a Federal Student Loan Forgiveness Participant
Referral Bonuses
CARF Nationally Accredited Establishment
Serving Franklin County for over 50 years
Acknowledged Among Top Non-Profit Organizations
Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA
IND123 HP
Concrete (Industrial Power) - Construction Support Manager Job Details | Black & Veatch Family of Companies
Columbus, OH
**Concrete (Industrial Power) - Construction Support Manager** **Company:** Black & Veatch Family of Companies We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.
**Company :** BVCI
**Req Id :** 109963
**Job Title :** Concrete (Industrial Power) - Construction Support Manager
**Location :** USVRTL, KCP
**Business Unit Sector :** BVC-BVOPS-BVCI CONSTRUCTION
**Department:** BVCI2 BV OPS UNION CONSTRUCTIO
**Opportunity Type :** Staff
**Relocation eligible :** No
**Full time/Part time :** Full-Time
**Project Only Hire** **:** No
**Visa Sponsorship Available:** No
**Recruiter:** Jake Hojnowski
**Job Summary**
**This position is 50% remote/ 50% on site(s).** **Union or Union management experience is strongly preferred.**
Our hiring team is searching for someone with the following experience:
+ **5 years hand on concrete experience**
+ **5 years showing moving up the ladder craft-foreman-general foreman-supt. working with concrete.**
+ **5 years of successful management as a superintendent of major industrial power projects including steam turbine pedestals, combustion turbine & generator foundations, large area HRSG foundations**
By joining our BV Construction group, you will have the ability to develop and enhance your skills in an on-site, hands-on environment. We are committed to providing our construction professionals with expert training, career development, and career advancement to allow for continuous professional development. Our management is committed to the latest advances in technology, above class support and sustainability to bring our clients the best service in safety, quality, and final product. Functions in our group include safety, project field management, construction management, quality control, start up and decommissioning and field engineering.
Individual selected will be accountable for assuring availability of concrete resources with proper expertise and tools to support assigned construction project execution. They will be accountable for success of concrete scope construction project execution. They will also be responsible for identifying resources allocation and communicate with Construction Operations Manager to make construction execution decisions for assigned area in accordance with Division Policies, Standards, Guides and Contractual commitments.
\#LI-JH1#civil #concrete #union
**Key Responsibilities**
+ Provides concretesupport for national construction projects. - Directs administration and training of construction personnel for national construction projects. - Develops standard operating procedures for construction execution which minimizes cost and duration of construction activities. - Monitors, evaluates, and reports civil performance of assigned construction projects to Operation Manager. - Provides recommendations to Operation Manager regarding project civil staff assignments/teams. - Acts as liaison between construction and engineering for all concreterelated matters. - Ensures all Construction Projects meet the Client specified civil quality standards. - Support site Superintendents in developing SOPs, man-loaded and equipment-loaded schedules (fragnet schedules), staging plans, bill of materials, quality control plans. - Leads weekly civil superintendent calls to discuss safety, quality, productivity, and resource needs. - Establishes and maintains relationships and develops a high level of trust and credibility with key clients, alliance partners, subcontractors, and project teams. - Communicates lessons learned. Review project Budget/Unit Rates with assigned superintendent and determine if in line with company earning rules Coordinate and trackequipment assignments with site teams and CEF's and maintain spreadsheet for updates. - Directs corrective action for discipline problems or poor performance. Keeps Department and Human Resources Department involved and informed as required.- Enforces and interprets division and department policies, standards, and procedures. - Provides supervision, training, development, and performance management of direct reports. - Adheres to safety and quality standards as applicable to duties and accountabilities. - Identifies and assesses improvement opportunities which will add value. Champions continuous improvement efforts. Assesses and supports the change management effects associated with the implementation of improvements. Proactively supports, encourages and facilitates staff to engage in continuous improvement activities. - Travel to support sites when and where needed.
**Preferred Qualifications**
+ 5 years of successful management as a superintendent of **major industrial power projects** including **steam turbine pedestals, combustion turbine & generator foundations, large area HRSG foundations**
+ 5 years of hands-on **concrete experience**
+ 5 years showing moving up the ladder craft-foreman-general foreman-supt. working with concrete.
+ Experience in GPS machine control.
+ Bachelor's degree preferred.
+ Minimum software capability requirements: Agtek, MS Word, MS Excel.
**Minimum Qualifications**
Bachelor's degree in construction or heavy industrial experience preferred, or relevant experience. 3+ years of construction management experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.Contact Compensation All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
**Work Environment/Physical Demands**
Physical Demands:
- Lift and carry heavy items weighing up to 50 pounds.
- Stand, Kneel, Bend, Stoop, Move, and Walk long distances in and around confined, cluttered places, and uneven areas.
- See and hear naturally or with correction.
- Full range of motion and flexibility consistent with requirements of the job duties.
- Requires using hands to handle, control, or feel objects, tools or controls according to a set procedure.
- Requires repetitive movement.
- May require work above 5 feet in height.
- Climb and maintain balance on steel framework, stairs, ladders and scaffolds.
- Work up to a 12 hour shift doing hard physical labor in varying temperature extremes and other outside conditions.
Work Environment:
- Typical construction site environment:
- Requires working in cramped work spaces and getting into awkward positions.
- Requires working in very hot (above 90 F degrees) or very cold (below 32F degrees) temperatures and exposure to inclement weather such as dust, wind, snow, rain, etc.
- Requires working in extremely bright or low lighting conditions
- Includes exposure to sounds and noise levels that are distracting or uncomfortable.
- Work around hazardous equipment.
- Typical office environment.
- This position is considered a safety sensitive position.
**Salary Plan**
CNS: Construction Services
**Job Grade**
007
Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
For our EEO Policy Statement, please click. If you'd like more information on your EEO rights under the law, please clickand.
**Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
**Job Segment:** Field Engineer, Construction, Engineer, Engineering
Retail Customer Service Supervisor
Columbus, OH
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
* Paid Weekly
* Health & Wellness Benefits
* 401k Plan with company match
* Paid Time off for full-time associates
* Associate discounts
* Tuition Assistance
* Career pathing
* Development opportunities
Job Summary
PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
* Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
* Validates completion of assigned operational messages and engagement video compliance.
* Supports the various Services businesses as needed when the Experience Leader is not available
* Delegate and validate completion of daily tasks.
* Leads and directs associates when acting as the Leader on Duty
* Address and administer associate complaints and grievances.
* Recognizes and celebrates associates driving overall associate engagement.
Brand Integrity and Overall Store Experience:
* Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
* Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
* Responsible for live pet sales and pet adoptions.
* Supports with monthly live cycle counts, addresses discrepancies.
* Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
* Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
* Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
* Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
* Ensures a safe environment for our associates, pets, and pet parents.
* Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
* Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
* Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
* Assists and works in other departments as required. Other duties may be assigned.
* Follows all company policies and procedures.
Qualifications
* 2+ years of retail experience in a customer-focused environment.
* Leadership experience preferred.
* Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
* Proficiency in computer applications.
* Strong written and verbal communication skills.
* Ability to react under pressure and maintain composure.
* Strong organizational skills and attention to detail.
Supervisory responsibility
* No direct reports, however, are expected to guide and support the development of other associates.
* Provides feedback on associate performance to direct supervisor.
* Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
Essential physical demands and work environment
* Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
* While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at *********************************
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Auto-ApplyTeam Manager Developmental
Reynoldsburg, OH
**What you'll do...** Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you!
Sam's Club is currently seeking **Team Manager** candidates for Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow roles in **all locations throughout California** . We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company.
**You will make an impact by:**
**Living our Values**
· Culture Champion: Models Sam's Club values fostering our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
· Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
**Embracing Change**
· Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
· Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
**Delivering for the Member**
· Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
· Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
**Focusing on our Associates**
· Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire
commitment and action.
· Talent Management: Creates discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
· Talent Management: Builds high-performing teams, embraces differences in people, culture, ideas, and experiences to create a workplace where associates feel recognized, support and connect through a culture of belonging.
The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **The full job description can be made available as part of the hiring process.**
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
**-Health benefits** include medical, vision and dental coverage
**-Financial benefits** include 401(k), stock purchase and company-paid life insurance
**-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ******************************* .
**- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (************************* .
**The annual salary range for this position is $62,000.00 - $84,000.00**
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
**-Health benefits** include medical, vision and dental coverage
**-Financial benefits** include 401(k), stock purchase and company-paid life insurance
**-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ******************************* .
**- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (************************* .
The annual salary range for this position is $62,000.00 - $84,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance
**Primary Location...**
2675 Taylor Road Ext, Reynoldsburg, OH 43068-9543, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Connected Customer Supervisor
Chesterville, OH
Purpose:
The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.
Successful connected customer supervisors are:
Team builders
Customer service champions
Detail oriented and highly organized
Excellent communication and listening skills
Minimum Eligibility Requirements:
Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
High school diploma and/or GED
Minimum of (2) years of computer experience in a work environment
Essential Job Functions:
Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
Lead inventory management and accuracy throughout the store
Process customer refunds and exchanges according to established guidelines
Oversee signage updates and price changes for store SKU's
Assist customers with product selection and answer product related questions
Partner with management to determine which products need SKUs, price changes and need to be returned
Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
Review shipping and receiving documents for accuracy
Audit reports including inventory control, return of sale, and void reports
Monitor incoming and outgoing trucks logs
Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
Return products to the correct in store location after customer merchandise returns
Clean and stock products according to Floor & Decor's standards
Point of contact for e-commerce team members to contact regarding inventory availability in the store
Responsible for supervising inventory movement within the store
Available to open and/or close store in an effective manner
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
Benefits offered
Based on eligibility our associates may opt into benefits coverage.
401k
Bonus opportunities at every level
Working Conditions (travel & environment)
While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Potential car travel to other stores for support
Flexible hours to fit around your schedule
On the job training
Opportunity for advancement
Our people are our most important asset and we pride ourselves in teamwork
Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
Ability to lift 25 pounds or more on a consistent basis.
Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
80 hrs. annualized paid vacation (full-time associates)
4 paid holidays per year (full-time hourly store associates only)
1 paid personal holiday of associate's choice and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplySupport Services Supervisor
Whitehall, OH
Job Details Whitehall, OH Hybrid Full Time $56000.00 - $70000.00 Salary/year 40 - 50%Description
The Buckeye Ranch is seeking a Support Services Supervisor to join our Shared Services department. The Support Services Supervisor provides oversight to a group of team members performing varying duties. Those duties include providing comprehensive service coordination and connecting children and families to essential community resources as well as placement finding and kinship assessments. This position works closely with the Clinical Supervisor to process referrals, coordinate the visitation schedule, and discharge planning. The Support Services Supervisor evaluates and implements support services in Columbus and Cincinnati regions.
Learn about The Buckeye Ranch:
For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives..
Our benefits:
Benefit effective date: First of the month following 30 days of employment.
Wonderful medical, dental, and vision insurance.
Paid Time Off (Three weeks within the first year)
Company Paid Life Insurance
Company Paid Short Term Disability
401K + Employer Contribution
Non-Profit Student Loan Forgiveness Program
Employee Assistance Program
Tuition Assistance
Employee Referral Program
Qualifications
Who you are:
You have a bachelor's degree in a human services related field; master's preferred.
You have previous experience in child welfare.
Four years required with a bachelor's degree
Two years required with a master's degree.
You have an active driver's license and proof of auto insurance.
Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.
#TBR002
Customer Service Supervisor
Grove City, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
Customer Experience Banker- Buckeye Grove City
Grove City, OH
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.
Basic Qualifications:
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyTeam Manager Developmental
Reynoldsburg, OH
What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a path for everyone. If you are member obsessed and ready to lead an amazing team to delight our members, grow sales and develop people to reach their full potential, then this opportunity might be for you!
Sam's Club is currently seeking Team Manager candidates for Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow roles in all locations throughout California. We equip our management teams to empower our associates to take care of our members. Apply now and discover long term career potential in a fast-growing company.
You will make an impact by:
Living our Values
* Culture Champion: Models Sam's Club values fostering our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
* Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embracing Change
* Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
* Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Delivering for the Member
* Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
* Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focusing on our Associates
* Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire
commitment and action.
* Talent Management: Creates discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
* Talent Management: Builds high-performing teams, embraces differences in people, culture, ideas, and experiences to create a workplace where associates feel recognized, support and connect through a culture of belonging.
The above information has been designed to indicate the general nature and level of leadership performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
* Health benefits include medical, vision and dental coverage
* Financial benefits include 401(k), stock purchase and company-paid life insurance
* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $62,000.00 - $84,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
* Health benefits include medical, vision and dental coverage
* Financial benefits include 401(k), stock purchase and company-paid life insurance
* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $62,000.00 - $84,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years' military experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Environmental Compliance or related field, Retail profit and loss statement management experience, Supervisory experience, Warehouse experience with cold chain compliance
Primary Location...
2675 Taylor Road Ext, Reynoldsburg, OH 43068-9543, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Customer Experience Banker
Columbus, OH
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.
Basic Qualifications:
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyCustomer Experience Banker- Reynoldsburg
Reynoldsburg, OH
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.
Duties and Responsibilities:
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
Other duties as assigned.
Basic Qualifications:
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-Apply