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Job outlook for directors of customer care in the United States
Are director of customer care jobs in demand?
Yes, director of customer care jobs are in demand. Director of customer care demand is projected to grow 6% from 2018 to 2028.
Director of customer care job and salary trends over time
Compare the number of director of customer care jobs and the average director of customer care salary over time.
Director of customer care jobs over time
Director of customer care job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 1,592 | 0.00% |
| 2020 | 1,445 | 0.00% |
| 2019 | 1,496 | 0.00% |
| 2018 | 1,466 | 0.00% |
| 2017 | 1,437 | 0.00% |
Average director of customer care salary over time
Director of customer care salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $125,654 | $60.41 | +3.2% |
| 2024 | $121,720 | $58.52 | +1.5% |
| 2023 | $119,979 | $57.68 | +1.4% |
| 2022 | $118,366 | $56.91 | +1.3% |
| 2021 | $116,818 | $56.16 | +3.2% |
Director of customer care jobs by state
The map below shows you the number of director of customer care job openings in each state. The darker areas on the map show where directors of customer care earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for directors of customer care
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 324 | 47% |
| 2 | Iowa | 3,145,711 | 1,001 | 32% |
| 3 | Oklahoma | 3,930,864 | 792 | 20% |
| 4 | Mississippi | 2,984,100 | 597 | 20% |
| 5 | Alabama | 4,874,747 | 930 | 19% |
| 6 | Louisiana | 4,684,333 | 887 | 19% |
| 7 | Arkansas | 3,004,279 | 532 | 18% |
| 8 | Montana | 1,050,493 | 187 | 18% |
| 9 | South Dakota | 869,666 | 145 | 17% |
| 10 | North Dakota | 755,393 | 119 | 16% |
| 11 | Missouri | 6,113,532 | 925 | 15% |
| 12 | Minnesota | 5,576,606 | 856 | 15% |
| 13 | New Hampshire | 1,342,795 | 205 | 15% |
| 14 | Delaware | 961,939 | 146 | 15% |
| 15 | Vermont | 623,657 | 96 | 15% |
| 16 | Illinois | 12,802,023 | 1,794 | 14% |
| 17 | North Carolina | 10,273,419 | 1,455 | 14% |
| 18 | Oregon | 4,142,776 | 563 | 14% |
| 19 | Maine | 1,335,907 | 182 | 14% |
| 20 | Arizona | 7,016,270 | 943 | 13% |
Most common cities for directors of customer care
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Cleburne | 1 | 3% | $123,493 |
| 2 | Lansing | 2 | 2% | $124,880 |
| 3 | Burlington | 1 | 2% | $108,192 |
| 4 | Concord | 1 | 2% | $120,002 |
| 5 | Kansas City | 3 | 1% | $94,073 |
| 6 | Birmingham | 2 | 1% | $102,113 |
| 7 | Appleton | 1 | 1% | $119,149 |
| 8 | Cherry Hill | 1 | 1% | $129,243 |
| 9 | Lawrence | 1 | 1% | $117,322 |
| 10 | Atlanta | 2 | 0% | $106,211 |
| 11 | Aurora | 1 | 0% | $103,405 |
| 12 | Chicago | 1 | 0% | $119,355 |
| 13 | Detroit | 1 | 0% | $126,849 |
| 14 | Fremont | 1 | 0% | $162,711 |
| 15 | Houston | 1 | 0% | $128,296 |
| 16 | Indianapolis | 1 | 0% | $89,714 |