Automatically apply for jobs with Zippi

Upload your resume to get started.

Director of ecommerce skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

William Martin Ph.D.,

Dr. Richard Conde Ph.D.

Below we've compiled a list of the most critical director of ecommerce skills. We ranked the top skills for directors of ecommerce based on the percentage of resumes they appeared on. For example, 14.3% of director of ecommerce resumes contained digital marketing as a skill. Continue reading to find out what skills a director of ecommerce needs to be successful in the workplace.

15 director of ecommerce skills for your resume and career

1. Digital Marketing

Here's how directors of ecommerce use digital marketing:

Established integrated digital marketing and advertising strategies to enhance brand s position in the marketplace and affinity with target consumers.
Analyzed & reported website and email strategy effectiveness to influence future planning of digital marketing initiatives and website development.

2. E-Commerce

Here's how directors of ecommerce use e-commerce:

Develop operational and logistical processes relating to E-commerce and other departments.
Increased revenue by $850K annually by implementing an e-commerce web store and through growing consumer lists and social media outlets.

3. Google Analytics

Here's how directors of ecommerce use google analytics:

Analyze all reporting from Google Analytics and KWI; to develop KPI's and identify new goals and objectives.
Used email campaigns and advertising to measure penetration and volume driven to website using Google Analytics.

4. Website Design

Here's how directors of ecommerce use website design:

Build, optimize and maintain website design to provide the best possible shopping experience throughout all customer touch points.
Complete overhaul of the website design to modernize and maximize conversion while focusing on user experience.

5. Strong Analytical

Here's how directors of ecommerce use strong analytical:

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Exemplify strong analytical skills and entrepreneurial mindset.

6. B2C

The term business-to-consumer (B2C) refers to the process of selling services and products directly between a business and consumers and the organizations that follow this format of selling are referred to as B2C companies. This format enables companies to sell products directly to the consumer and bypassing third-party retailers, wholesalers, and other middlemen.

Here's how directors of ecommerce use b2c:

Directed B2C marketing team responsible for customer acquisition, engagement and conversion.
Sun Prairie, WI A $30M B2B/B2C private food manufacturer and direct marketer that was closed and divisions sold.

Choose from 10+ customizable director of ecommerce resume templates

Build a professional director of ecommerce resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your director of ecommerce resume.

7. Ecommerce Business

Here's how directors of ecommerce use ecommerce business:

Lead all aspects of Starbucks' global ecommerce business; responsible for the global P/L and driving the business's growth.
Launched two new national retail partners with year-end revenue that more than doubled the size of the wholesale ecommerce business.

8. Project Management

Here's how directors of ecommerce use project management:

Improved internal efficiency and management of external multinational teams by creating and applying standard project management processes across all projects.
Eliminated $50K in annual costs by improving project management process and eliminating need for outside PM resources.

9. Email Marketing

Here's how directors of ecommerce use email marketing:

Analyzed customer database resulting in improved email marketing segmentation.
Instituted email marketing calendar and strategy.

10. User Experience

Here's how directors of ecommerce use user experience:

Developed frameworks for executing user experience improvements, SEO/SEM processes, product management, metric reporting and feedback-driven process improvement.
Identified and implemented site development initiatives to enhance user experience & online conversion.

11. B Testing

Here's how directors of ecommerce use b testing:

Manage development of a/b testing implementation and execution.
Developed a landing page optimization and A/B testing process that resulted in a 50% reduction in SEM lead acquisition cost.

12. ROI

Here's how directors of ecommerce use roi:

Developed a systematic approach to e-mail campaign delivery for our various customer segments to improve ROI and company efficiency.
Created, implemented, and achieved 6:1 ROI on PPC campaigns, 12:1 re-targeted campaigns, and 8:1 on-site campaigns.

13. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how directors of ecommerce use crm:

Designed, developed and analyzed business processes related to customer email collection and CRM program.
Exceeded new customer acquisition goals by utilizing CRM segments and optimizing new channels

14. Customer Acquisition

Here's how directors of ecommerce use customer acquisition:

Formulated and deployed digital direct marketing campaigns and testing focused on customer acquisition and conversion optimization.
Improved goal conversions by 21.8%, new customer acquisitions by 11.3% and retention efforts by 17.6%.

15. Ecommerce Sales

Here's how directors of ecommerce use ecommerce sales:

Developed, managed and optimized the eCommerce sales strategy and premium customer experience.
Direct P&L responsibility overseeing $50M in ecommerce sales for portfolio of clients including the NBA and NASCAR.

5 Director Of Ecommerce resume examples

Build a professional director of ecommerce resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your director of ecommerce resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Directors Of Ecommerce find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of ecommerce resumes?

William Martin Ph.D.

Associate Professor of Marketing, Eastern Washington University College of Business

Relevant work experience is always a big plus, and internships are a great way for students to obtain it. Employers are most interested in specific examples of actions that applicants took that had significant, demonstrable benefits for those they previously worked with.

What soft skills should all Directors of ecommerce possess?

Dr. Richard Conde Ph.D.

Assistant Professor, University of Houston - Downtown

The need for soft skills are consistent through time. With our societal focus on social media, texting, emojis, etc. It appears to me companies are looking for the following:

- Active listening skills

- Willingness to be self-reflective and accept feedback

- Accept different perspectives. The collision of ideas creates knowledge

- Communicate to the listener (at their level). Flex communicators

- Cultural intelligence. Demographics changes will require better understanding of team member's, boss', customer's, etc. cultural context

Do you want to know more?

List of director of ecommerce skills to add to your resume

The most important skills for a director of ecommerce resume and required skills for a director of ecommerce to have include:

Digital Marketing
E-Commerce
Google Analytics
Website Design
Strong Analytical
B2C
Ecommerce Business
Project Management
Email Marketing
User Experience
B Testing
ROI
CRM
Customer Acquisition
Ecommerce Sales
Web Analytics
ERP

Customer Satisfaction
Paid Search
Ecommerce Platform
Email Campaigns
Revenue Growth
Direct Reports
Product Management
KPI
ATG
Ecommerce Channel
Brand Marketing
Content Strategy
Online Sales
Business Development
Customer Service
PPC
Ecommerce Strategy

Facebook
Marketing Campaigns
Search Engine Optimization
QA
UI
Conversion Rates
Magento
Ecommerce Operations
Site Content
Instagram
Sales Growth
Product Development
HTML
Ecommerce Site
PET
Customer Retention

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs