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Director of Event Planning and Operations

Marriott International
Arlington, VA
Posting Date Oct 06, 2021 Job Number 21112838 Job Category Event Management Location The Ritz-Carlton Pentagon City, 1250 S. Hayes Street, Arlington, Virginia, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-Time Relocation? N Position Type Management Located Remotely? N At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. JOB SUMMARY Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Planning Operations • Leads execution of activities to support the Event Management strategy. • Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures. • Ensures the property is apprised of all groups that will impact property operations. • Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. • Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. • Leads the catering menu development process. • Works with culinary team to ensure compliance to food handling and sanitation standards. • Oversees turned opportunities' function space and group room blocks. • Maintains inventories to maximize customer satisfaction and revenue opportunities. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Reviews property specific event operations annually and makes appropriate adjustments. • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. • Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers. Leading Discipline and Department Teams • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return). • Assigns all events turned over to Event Planning team (if no DEP). • Manages customer budgets to maximize revenue and meet customer needs. • Champions all standards, policies and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). Ensuring and Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Establishes guidelines so employees understand expectations and parameters. Managing the Sales and Marketing Strategy • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Conducting Human Resources Activities • Works with Human Resources to ensure compliance with all applicable laws and regulations. • Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., Banquet Event Order meetings, pre-event briefings and staff meetings). • Reviews staffing levels to ensure that guest service and operational needs are met. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
17d ago

Director of Event Planning and Operations

Marriott
Arlington, VA
**Job Number** 21112838

**Job Category** Event Management

**Location** The Ritz-Carlton Pentagon City, 1250 S. Hayes Street, Arlington, Virginia, United States

**Brand** The Ritz-Carlton

**Schedule** Full-Time

**Relocation?** N

**Position Type** Management

**Located Remotely?** N

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

**JOB SUMMARY**

Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Event Planning Operations**

• Leads execution of activities to support the Event Management strategy.

• Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures.

• Ensures the property is apprised of all groups that will impact property operations.

• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

• Leads the catering menu development process.

• Works with culinary team to ensure compliance to food handling and sanitation standards.

• Oversees turned opportunities' function space and group room blocks.

• Maintains inventories to maximize customer satisfaction and revenue opportunities.

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Reviews property specific event operations annually and makes appropriate adjustments.

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

• Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers.

**Leading Discipline and Department Teams**

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return).

• Assigns all events turned over to Event Planning team (if no DEP).

• Manages customer budgets to maximize revenue and meet customer needs.

• Champions all standards, policies and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).

**Ensuring and Providing Exceptional Customer Service**

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Establishes guidelines so employees understand expectations and parameters.

**Managing the Sales and Marketing Strategy**

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

**Conducting Human Resources Activities**

• Works with Human Resources to ensure compliance with all applicable laws and regulations.

• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., Banquet Event Order meetings, pre-event briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
17d ago

Director, ForbesLive Event Partnerships

Forbes Media
Remote or Jersey City, NJ
Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion. Forbes has recently announced plans to go public and to be listed on the NYSE via a special purpose acquisition company (or SPAC). This will enable Forbes to further capitalize on its successful digital transformation, using technology and data-driven insights to create more deeply engaged audiences, through editorial, product development and strategic investments.

Our office is currently remote. Forbes aims to offer employees the flexibility they need in order to be successful. Upon our return to the office, the expectation is that this role can be based out of Jersey City, NJ, offering a hybrid work schedule, or can be fully remote.

The Director, ForbesLive Event Partnerships is responsible for managing strategic sponsored programs and client partner relationships for ForbesLive tentpole summits and custom events. This role is also responsible for driving innovation and growth for the ForbesLive business, and will report directly to the Group Vice President, ForbesLive.

+ Manage ForbesLive's strategic event sponsorships from start to finish (virtual, hybrid and in-person)
+ Work closely with Account Management and sales team to support client needs and deliverables

+ Serve as the central ForbesLive liaison between client partners and Forbes departments (Programming, Event logistics, Audience Development, Social, PR etc.) on sponsorship implementation as outlined in Forbes-provided contracts/agreements

+ Collaborate across teams for large-scale integrated programs

+ Manage client facing timelines and deadlines, expectations and short/long-term goals for sponsorship programs

+ Support sales and revenue organization with creative activation ideas across a wide range of categories, including: enterprise technology, finance, consulting, auto, B2B, etc.

+ Assist with the successful expansion of Forbes' event offerings as well as sponsorship opportunities to further drive revenue

+ Act as lead on all client calls and e-mail correspondence and introduces other department leads/contacts (i.e., Programming, Events, Social) where and when appropriate

+ Responsible for understanding and being able to effectively articulate Forbes cross-platform offerings

Experience Requirements:

+ 7+ years' experience in Live Events

+ Experience managing strategic sponsored programs

+ Excellent organizational, documentation, and communication skills, both internally and externally

+ Proficiency in Microsoft Suite and Google Docs/Sheets required; Smartsheet preferred

+ Willing to travel and work nights and weekends when needed

+ Proactive, highly organized and extremely detail-oriented

+ Demonstrated ability to effectively work cross-departmentally, and in a client-facing capacity

+ Maintains composure under pressure and highly adaptable

+ Self-starter who will bring new, relevant ideas and concepts to the team

+ problem-solver, creative thinker and respectful of colleagues, peers and various points of view

About Forbes

The defining voice of entrepreneurial capitalism, Forbes champions success by celebrating those who have made it, and those who aspire to make it. Forbes convenes and curates the most-influential leaders and entrepreneurs who are driving change, transforming business and making a significant impact on the world. The Forbes brand today reaches more than 120 million people worldwide through its trusted journalism, signature LIVE events, custom marketing programs and 40 licensed local editions in 70 countries. Forbes Media's brand extensions include real estate, education and financial services license agreements. For more information, visit: www.forbes.com/forbes-media/

Forbes is an equal opportunity employer.
16d ago

Director, ForbesLive Event Partnerships

Forbes
Remote or Jersey City, NJ
Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion. Forbes has recently announced plans to go public and to be listed on the NYSE via a special purpose acquisition company (or SPAC). This will enable Forbes to further capitalize on its successful digital transformation, using technology and data-driven insights to create more deeply engaged audiences, through editorial, product development and strategic investments.

Our office is currently remote. Forbes aims to offer employees the flexibility they need in order to be successful. Upon our return to the office, the expectation is that this role can be based out of Jersey City, NJ, offering a hybrid work schedule, or can be fully remote.

The Director, ForbesLive Event Partnerships is responsible for managing strategic sponsored programs and client partner relationships for ForbesLive tentpole summits and custom events. This role is also responsible for driving innovation and growth for the ForbesLive business, and will report directly to the Group Vice President, ForbesLive.

* Manage ForbesLive's strategic event sponsorships from start to finish (virtual, hybrid and in-person)
* Work closely with Account Management and sales team to support client needs and deliverables
* Serve as the central ForbesLive liaison between client partners and Forbes departments (Programming, Event logistics, Audience Development, Social, PR etc.) on sponsorship implementation as outlined in Forbes-provided contracts/agreements
* Collaborate across teams for large-scale integrated programs
* Manage client facing timelines and deadlines, expectations and short/long-term goals for sponsorship programs
* Support sales and revenue organization with creative activation ideas across a wide range of categories, including: enterprise technology, finance, consulting, auto, B2B, etc.
* Assist with the successful expansion of Forbes' event offerings as well as sponsorship opportunities to further drive revenue
* Act as lead on all client calls and e-mail correspondence and introduces other department leads/contacts (i.e., Programming, Events, Social) where and when appropriate
* Responsible for understanding and being able to effectively articulate Forbes cross-platform offerings

Experience Requirements:

* 7+ years' experience in Live Events
* Experience managing strategic sponsored programs
* Excellent organizational, documentation, and communication skills, both internally and externally
* Proficiency in Microsoft Suite and Google Docs/Sheets required; Smartsheet preferred
* Willing to travel and work nights and weekends when needed
* Proactive, highly organized and extremely detail-oriented
* Demonstrated ability to effectively work cross-departmentally, and in a client-facing capacity
* Maintains composure under pressure and highly adaptable
* Self-starter who will bring new, relevant ideas and concepts to the team
* problem-solver, creative thinker and respectful of colleagues, peers and various points of view

About Forbes

The defining voice of entrepreneurial capitalism, Forbes champions success by celebrating those who have made it, and those who aspire to make it. Forbes convenes and curates the most-influential leaders and entrepreneurs who are driving change, transforming business and making a significant impact on the world. The Forbes brand today reaches more than 120 million people worldwide through its trusted journalism, signature LIVE events, custom marketing programs and 40 licensed local editions in 70 countries. Forbes Media's brand extensions include real estate, education and financial services license agreements. For more information, visit: www.forbes.com/forbes-media/

Forbes is an equal opportunity employer.
16d ago

Director of Events - Georgetown University Walsh School of Foreign Service

Georgetown Univerisity
Washington, DC
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements

The Director of Events plans and executes events and activities, including all SFS events that support the student, alumni, and public relations goals established by the SFS Dean and the Executive Director of External Relations and Marketing, as well as other events in support of the SFS Dean's leadership team as directed by the Executive Director. The Director of Events works with the Executive Director to establish an annual strategy of community engagement events to be hosted or sponsored by the SFS Dean's Office, including multiple complex and high-profile events throughout the academic year related to the School, as well as events that promote the School's engagement with students, alumni, donors, and the larger community.

Work Interactions

The Director of Events reports to the Executive Director of External Relations and Marketing and works closely with the SFS Chief of Staff and Senior Administrative Officer, as well as other members of the SFS Dean's Office team. The Director of Events supervises two full-time Events and Communications Managers who provide events and communications management for the Dean's Office and a portfolio of other SFS departments and programs.

Qualifications

+ Bachelor's degree and at least 4 years of progressively responsible experience in event planning and management.

+ Knowledge of protocol and etiquette required.

+ Exceptional organizational skills and attention to detail and a commitment to outstanding customer service are expected.

+ Experience in university events management is highly desirable, as is experience working with high-level officials from public and private sectors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide (https://s3.amazonaws.com/georgetown/2019/2019-Benefits-Guide/index.html) for more information.

Georgetown University is one of the world's leading academic and research institutions , offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world. We are a vibrant community of exceptional students, faculty, alumni and professionals dedicated to real-world applications of our research, scholarship, faith and service.

Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University . Drawing upon the 450-year-old legacy of Jesuit education , we provide students with a world-class learning experience focused on educating the whole person through exposure to different faiths, cultures and beliefs. Students are challenged to engage in the world and become men and women in the service of others, especially the most vulnerable and disadvantaged members of the community.

These values are at the core of Georgetown's identity, binding members of the community across diverse backgrounds.
Easy Apply
60d+ ago

Career Opportunities: Director Conferences & Events (88215)

Freeman
Lanham, MD
About Us

Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Director Conferences & Events works directly with Operations, Sales, Digital, Strategy and Creative leadership to maintain the strategic vision of Operations. This position will be tasked with communicating, managing, and directing that vision within the department, as well as with both internal and external customers, other Freeman divisions and constituents outside of Freeman.

This position must be able to provide clear and decisive direction to all members of the Conferences and Events team under their management as well as broader account teams and clients, utilizing strong leadership and communication skills as well as demonstrable account and project management expertise.

Essential Duties & Responsibilities

* Works cross-functionally with teams (sales, strategy, creative, digital, operations, production, audio visual and expo) to lead and manage corporate event programs including, but not limited to virtual events, trade shows, conferences, special events and ancillary events and experiential activations.
* Collaborates with sales, operations, creative, and production teams on RFP process and manages sold programs from inception through execution and post event wrap up.
* Manage one (1) or more Conference & Events Managers, Specialists, Coordinators, and / or Producers on programs or as direct reports.
* Conducts regular employee reviews along with annual Performance Evaluations.
* Assigns and monitors workload of staff with the ability to create, review and manage client budgets.
* Mentors and supports department employees in developing account management skills and experience.
* Assists in new employee training along with ongoing training of current employees while creating a goal-oriented atmosphere within the department.
* Typical project scope responsibilities include: the management of resources, teams and execution plans to fulfill venue sourcing and management, digital platform selection and management, audio visual, promotional items, print collateral, staffing, signage development, décor, food & beverage, registration, housing, security, transportation and graphics.
* Additional responsibilities may include: clear understanding of client goals and objectives, event timelines and vendor organization, digital asset management, track session management, speaker/keynote engagements/presentations, expo management and trade show sponsorship fulfillment.
* Creates and manages budgets, vendor invoice/expense tracking and final reconciliation.
* Develop and track project schedules, agendas and show flows as needed. Drives timeline with team and clients.
* Runs weekly team and client meetings and prepares follow-up notes and action item reports.
* Ensures programs are within budget and meeting profit margin goals.
* Ensures flawless execution, quality of service and timely delivery of all necessary components, properties, and materials for each event.
* Collaborates with other Freeman divisions and third party vendors to efficiently and respectfully deliver services.
* Effectively communicate to clients, internal teams, and third party vendors
* Runs client and internal kick off, weekly meetings, and debrief.
* Works with client and account team on planning, execution and post-event reporting. Maintains consistent and thorough communication with all involved.
* Negotiates contracts/agreements with third party vendors and team contractors.
* Provides various reports and show analysis; conducts audits.
* Performs other duties as assigned.

Education & Experience

* Bachelor degree or equivalent combination of education and experience.
* A minimum of 10 years of experience in the event space.
* Previous experience in operations leadership and program management (event theme/messaging, speaker support, video, web/social media, mobile apps, live demo, etc.)
* Experience in managing account teams and clients, other Freeman division teams, vendors, equipment, and timelines.
* Experience in sourcing and managing all aspects of live and virtual events (both conferences and tradeshows) including but not limited to: AV (general session, breakouts, & entertainment) registration, graphics, event flow, creative, food and beverage, transportation, parties/evening events, venue management, expo and exhibit production, and sourcing and managing both US and international vendors.
* Strong venue sourcing and contract management.
* Experience managing digital platforms.
* Exposure to and previous experience with budget management of up to $2,000,000.
* Ability to quickly recognize or anticipate problem areas and quickly develop solutions.
* Flexible, self-motivated, energetic, and uses time productively and efficiently.
* Strong skills with Microsoft Office tools such as Excel, Word, and PowerPoint.
* Efficient and organized, with a keen eye for details.
* Excellent customer service with proven written and verbal communication skills.

Certificates, Licenses, Registrations

Travel Requirements

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
33d ago

Director of Event Planning and Operations

Marriott
Washington, DC
**Job Number** 21072213

**Job Category** Event Management

**Location** Washington Marriott at Metro Center, 775 12TH Street NW, Washington, District of Columbia, United States

**Brand** Marriott Hotels Resorts

**Schedule** Full-Time

**Relocation?** N

**Position Type** Management

**Located Remotely?** N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels** , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

**JOB SUMMARY**

Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Event Planning Operations**

• Leads execution of activities to support the Event Management strategy.

• Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures.

• Ensures the property is apprised of all groups that will impact property operations.

• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

• Leads the catering menu development process.

• Works with culinary team to ensure compliance to food handling and sanitation standards.

• Oversees turned opportunities' function space and group room blocks.

• Maintains inventories to maximize customer satisfaction and revenue opportunities.

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Reviews property specific event operations annually and makes appropriate adjustments.

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

• Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers.

**Leading Discipline and Department Teams**

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return).

• Assigns all events turned over to Event Planning team (if no DEP).

• Manages customer budgets to maximize revenue and meet customer needs.

• Champions all standards, policies and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).

**Ensuring and Providing Exceptional Customer Service**

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Establishes guidelines so employees understand expectations and parameters.

**Managing the Sales and Marketing Strategy**

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

**Conducting Human Resources Activities**

• Works with Human Resources to ensure compliance with all applicable laws and regulations.

• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., Banquet Event Order meetings, pre-event briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
60d+ ago

Director - Events & Experiences

Edens & Avant Realty, Inc.
Washington, DC
EDENS is a retail real estate owner, operator and developer of a nationally leading portfolio of 125 places. Our purpose is to enrich community through human engagement. We design our places to achieve 3.5 trips per week and 5 hours of dwell time. We know that when people come together, they feel a part of something bigger than themselves and prosperity follows - economically, socially, culturally, and soulfully. Events and experiences are a key part of our engagement work - they reinforce the identity of our places and connect us to our community. These encompass private event sales, public programming and activations, community events, brand partnerships, art installations, and retailer-driven events.

EDENS is committed to creating and fostering a workplace that is diverse, inclusive and equitable. Our goal is to build and develop an organization that is a collective of diverse and talented people who find ways to Enrich Community using ideas that reflect the best of their unique points of view. We are passionate about our work and are looking to attract and retain individuals who are excited about being part of our community.

The Director - Events & Experiences is responsible for (i) the growth of EDENS venue and private event sales business at both existing venues and future venues in the portfolio and (ii) programs, activations, and experiences at key EDENS places across all regions of the portfolio.

The position reports to the Managing Director, Retail Strategy and Operations and supports a team of three managers.
Venue Sales and Operations

* Oversee the Manager - Venue Sales and Operations
* Achieve targeted revenue goals by setting team strategy and driving execution to meet or exceed those goals for the primary UM District venues - Dock 5, AutoShop, La Cosecha, and The Rooftop at Union Market
* In partnership with Managing Director of Retail Strategy & Operations and regional leadership, identify and develop new venue spaces at key assets throughout the portfolio, inclusive of creation of business plans, collaboration with development for venue construction, and planning/managing operations (venue sales and operations staffing and oversight of such staff)
* Direct all marketing, promotional, and strategic sponsorship opportunities for venues

EDENS Portfolio Events & Experiences

* Oversee the Manager - Events & Experiences, Portfolio
* Develop strategy and playbook for events and experiences across approximately 20 key assets in regions of the portfolio - Northeast, Mid-Atlantic, Southeast, Florida, and West
* Collaborate with regional teams to develop events that drive revenue, foot traffic, retail partner sales, and community engagement through standalone activations or programming series in partnership with regional marketing contacts
* Develop strategy and processes for working with multi-disciplined teams to drive teams towards meeting goals
* In partnership with Manager - Events & Experiences, develop appropriate measurement and reporting tools to track the impact of events
* Identify and engage new community partners to develop standalone activations or program series.
* Identify and engage larger opportunities to work with nationwide partners to introduce standalone or series of activations at multiple locations in the portfolio
* Support planning and operations of marquis events across the portfolio

Union Market District Events & Experiences

* Oversee the Manager - Events and Experiences, Union Market District
* In partnership with Manager - Events and Experiences, set goals and develop strategy for a robust programming and activation calendar that will drive retailer productivity, community engagement and revenue to The Market and La Cosecha
* In partnership with Manager - Events & Experiences and Operations Manager, develop appropriate measurement and reporting tools to track the impact of events
* Provide execution and oversight for recurring and new signature Union Market District events
* Identify opportunities to leverage tenant activation, programming, and private events for increased collaboration across EDENS portfolio
* Support on-site operations of programs on an as-needed basis

The successful candidate will have:

* A minimum of 10 years' experience in events and/or marketing activations with clear understanding and ability to develop and execute events from start to finish
* A strong focus on the community/customer and client/partner experience
* Experience with sourcing prospects including cultivating event sponsor relationships
* Advancement interest with desire for both professional and personal development
* A well-developed "team oriented" business perspective, bring a positive attitude to the team and job each day
* Ability to travel 25% of the time and sometimes more
* Willingness to work weekends, holidays, and nights
60d+ ago

Director of Event Planning and Operations

Marriott International
Washington, DC
Posting Date Sep 14, 2021 Job Number 21072213 Job Category Event Management Location Washington Marriott at Metro Center, 775 12TH Street NW, Washington, District of Columbia, United States VIEW ON MAP Brand Marriott Hotels Resorts Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. JOB SUMMARY Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Planning Operations • Leads execution of activities to support the Event Management strategy. • Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures. • Ensures the property is apprised of all groups that will impact property operations. • Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. • Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. • Leads the catering menu development process. • Works with culinary team to ensure compliance to food handling and sanitation standards. • Oversees turned opportunities' function space and group room blocks. • Maintains inventories to maximize customer satisfaction and revenue opportunities. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Reviews property specific event operations annually and makes appropriate adjustments. • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. • Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers. Leading Discipline and Department Teams • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return). • Assigns all events turned over to Event Planning team (if no DEP). • Manages customer budgets to maximize revenue and meet customer needs. • Champions all standards, policies and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). Ensuring and Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Establishes guidelines so employees understand expectations and parameters. Managing the Sales and Marketing Strategy • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Conducting Human Resources Activities • Works with Human Resources to ensure compliance with all applicable laws and regulations. • Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., Banquet Event Order meetings, pre-event briefings and staff meetings). • Reviews staffing levels to ensure that guest service and operational needs are met. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
60d+ ago

Director of Event Planning and Operations

Marriott
Arlington, VA
**Job Number** 21075796

**Job Category** Event Management

**Location** Crystal City Marriott at Reagan National Airport, 1999 Richmond Highway, Arlington, Virginia, United States

**Brand** Marriott Hotels Resorts

**Schedule** Full-Time

**Relocation?** N

**Position Type** Management

**Located Remotely?** N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels** , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

**JOB SUMMARY**

Manages event management functions and staff on a daily basis, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Event Planning Operations**

• Leads execution of activities to support the Event Management strategy.

• Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures.

• Ensures the property is apprised of all groups that will impact property operations.

• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

• Leads the catering menu development process.

• Works with culinary team to ensure compliance to food handling and sanitation standards.

• Oversees turned opportunities' function space and group room blocks.

• Maintains inventories to maximize customer satisfaction and revenue opportunities.

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Reviews property specific event operations annually and makes appropriate adjustments.

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

• Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers.

**Leading Discipline and Department Teams**

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return).

• Assigns all events turned over to Event Planning team (if no DEP).

• Manages customer budgets to maximize revenue and meet customer needs.

• Champions all standards, policies and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).

**Ensuring and Providing Exceptional Customer Service**

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Establishes guidelines so employees understand expectations and parameters.

**Managing the Sales and Marketing Strategy**

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

**Conducting Human Resources Activities**

• Works with Human Resources to ensure compliance with all applicable laws and regulations.

• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., Banquet Event Order meetings, pre-event briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
60d+ ago

Director Conferences & Events

Freeman
Lanham, MD
33d ago

Director Conferences & Events

Freeman
Washington, DC
31d ago

Manager of Events

Brain Gain Recruiting
Remote or Boston, MA
16d ago

Sunglass Hut - Specialized Manager

The Luxottica Group
Leesburg, VA
23d ago

Sunglass Hut - Specialized Manager

Luxottica
Leesburg, VA
24d ago

Director of Catering & Events - The Madison

Hilton Worldwide
Washington, DC
27d ago

Facility Manager, Special Events

SP Plus Corporation
McLean, VA
New
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CATERING DIRECTOR

Compass Group, North America
Reston, VA
39d ago

Director of Catering & Events - The Madison

Hilton
Washington, DC
60d+ ago

Dir, catering

Compass Group USA Inc.
Arlington, VA
New
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6d ago

Assistant Special Event Manager (Seasonal)

Marriott International
National Harbor, MD
17d ago

Conference and Events Manager

Orbcomm Inc.
Sterling, VA
59d ago

Cyber Outreach and Event Manager

ICF
Arlington, VA
New
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3h ago

Conferences and Events Manager

American Association for Public Opinion Research
Alexandria, VA
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2d ago
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Event Operations Manager

Prep Network
Remote or Maple Grove, MN
23d ago

Manager, Virtual Event Operations

Convene
Remote or New York, NY
19d ago

Operations Manager - Catering And Events

Gecko Hospitality
Remote or Durham, NC
24d ago

Event Manager

Maryland Tech Council
Frederick, MD
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6d ago
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EverCommerce - Events Manager (Remote)

Evercommerce
Remote or Denver, CO
New
2d ago

Community Events Manager

Career Karma
Remote or California
New
4d ago

Individual Giving and Events Manager

Commission On The Future of Mobility
Remote or New York, NY
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2d ago
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Event Manager, Professional Services

Vista Equity Partners
Tysons Corner, VA
10d ago

Strategic Events Manager

Walkme
Remote or San Francisco, CA
11d ago

Manager of Catering Events

Renton Technical College
Remote or Renton, WA
New
Easy Apply
2d ago

Coordinator of Competitive Sports, Camps, and Special Events

George Mason University
Fairfax, VA
9d ago

Vice President of Events

Worldstrides
Vienna, VA
60d+ ago

Design Program Manager - Advertising & Events - Remote

Oracle
Remote
Easy Apply
27d ago

Military Recruitment Events - Expression of Interest

Sas Institute
Arlington, VA
60d+ ago

Manager, Scientific Meetings & Events

American Heart Association
Remote
New
6d ago

Senior Event Marketing Manager

Riskified
Remote
New
4d ago

Average Salary For a Director Of Events

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Director Of Events is $64,396 per year or $31 per hour. The highest paying Director Of Events jobs have a salary over $104,000 per year while the lowest paying Director Of Events jobs pay $39,000 per year

Average Director Of Events Salary
$64,000 yearly
$31 hourly
Updated October 25, 2021
39000
10 %
64000
Median
104000
90 %

Highest Paying Cities For Director Of Events

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Mateo, CA
$92,792
$44.61
New York, NY
$79,533
$38.24
Kirkland, WA
$74,469
$35.80
Washington, DC
$73,904
$35.53
Las Vegas, NV
$70,924
$34.10
Fargo, ND
$57,509
$27.65

5 Common Career Paths For a Director Of Events

Operations Director

Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

Executive Director

Executive directors are top management employees who usually function as a chief executive officer. This role is usually seen in non-profit organizations. Executive directors provide strategic direction to the organization, and they ensure that the organization's goals are actualized. They provide guidance to the employees and ensure that the employees have the organization's advocacies at the center of every project or program. They oversee the policies of the organization and create strategies that will bring the organization's programs forward. Executive directors are also responsible for making crucial decisions for the betterment of the organization.

Vice President

Vice presidents are usually considered the second-in-command in the organization, depending on the organization structure. They take over when the president is unavailable to fulfill duties. They may also represent the organization in external events and other official functions. They are important members of the boardroom, and their opinions are usually sought after as well. Vice presidents are usually poised to follow the president's footsteps in the organization, especially if the president is nearing retirement. They also make urgent and crucial decisions when the president is not available to do so. Vice presidents must have strong business acumen, decision-making skills, and professionalism.

President

Presidents are usually the highest-level executives in an organization. They oversee the whole company. They identify clear goals and provide strategic direction as the company works towards the achievement of their overall vision. Presidents are the decision-makers in the company. They make crucial decisions to ensure that the company continues to grow and survives challenges that come their way. They are expected to consider all stakeholders, from the board of directors and employees to the customers in their decision-making process. Presidents also represent the company in external functions, especially during high-level events. As such, they are expected to be professional, well-mannered, and good communicators.

Director Of Sales And Marketing

A director of sales and marketing's responsibilities revolve around overseeing the sales, budgets, and all programs related to marketing. They must implement budget goals and revenue targets, evaluate the progress of the various teams, participate in securing sales and reaching out to high profile clients, and even negotiate contracts. Furthermore, they have the discretion to assign pricing and discounts, strategize ways to build a more substantial client base, and lead a team of skilled professionals to boost sales and improve client satisfaction.

Illustrated Career Paths For a Director Of Events