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Educational requirements vary by the type of organization and the work performed. Administrative services managers must have related work experience.Education
A bachelor’s degree is typically required for someone to become an administrative services manager. However, some jobseekers may be able to enter the occupation with a high school diploma. Those with a bachelor’s degree typically study business, engineering, facility management, or information management.Licenses, Certifications, and Registrations
The International Facility Management Association offers a competency-based professional certification program for administrative services managers. Completing this program may give prospective job candidates an advantage. The program has two levels: the Facilities Management Professional (FMP) certification and the Certified Facility Manager (CFM) certification. People entering the profession can get the FMP as a steppingstone to the CFM. For the CFM, applicants must meet certain educational and experience requirements. The CFM must be renewed every 3 years by completing continuing education and professional development requirements.
For records and information managers, the Institute of Certified Records Managers offers the Certified Records Manager (CRM) certification. For those specializing in information governance, ARMA International offers the Information Governance Professional (IGP) certification.Work Experience
Administrative services managers must have related work experience reflecting managerial and leadership abilities. For example, contract administrators need experience in purchasing and sales, as well as knowledge of the variety of supplies, machinery, and equipment that their organization uses. Managers who are concerned with supply, inventory, and distribution should be experienced in receiving, warehousing, packaging, shipping, transportation, and related operations.Advancement
Advancement of facility managers is based on the practices and size of individual organizations. Some facility managers transfer among departments within an organization or work their way up from technical positions. Others advance through a progression of facility management positions that offer additional responsibilities. Advancement is easier in large organizations that employ several levels and types of administrative services managers.
A master’s degree in business administration or a related field can enhance a manager’s opportunities to advance to a higher level position, such as director of administrative services. Some experienced managers may join or establish a management consulting firm to provide administrative management services to other organizations on a contract basis.Important Qualities
Analytical skills. Administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.
Communication skills. Much of an administrative services manager’s time is spent working with other people. Therefore, communication is a key quality.
Detail oriented. Administrative services managers must pay attention to details. This quality is necessary across a range of tasks, from ensuring that the organization complies with building codes to managing the process of buying equipment.
Leadership skills. In managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise.
|Job Title||Company||Location||Start Date||Salary|
|Director 1, Upstream Facilities||Fluor Enterprises, Inc.||Sugar Land, TX||Aug 25, 2012||$199,627|
|Director, Facilities Planning & Development||University of St. Augustine for Health Sciences, I||Saint Augustine, FL||Dec 01, 2009||$174,536|
|Director, Animal Care Facility||National Jewish Health||Denver, CO||Mar 10, 2012||$167,407|
|Director of Engineering, Facilities, and Operat||Philadelphia Museum of Art||Philadelphia, PA||May 14, 2010||$156,750|
|Director, Equipment and Facilities Maintenance||Trapac, LLC||CA||Jan 06, 2016||$150,000|
|Director of Applied Research and Core Facility||The Bode Technology Group||Lorton, VA||Sep 08, 2012||$138,523|
|Medical Director of Facility||Katherine Shaw Bethea Hospital||Polo, IL||Jan 08, 2016||$130,438|
|Director, Regional Facility Management||Volvo Car Us Operations, Inc.||Summerville, SC||Sep 19, 2016||$124,821 -
|Director of Facilities Management||Fletcher Allen Health Care||Burlington, VT||May 30, 2008||$119,350|
|SR. Director Facility and EHS||Solexel, Inc.||Milpitas, CA||Dec 01, 2009||$117,811 -
|Director-Operations, Transportation and Faciliti||Cummins Inc.||Memphis, TN||Jun 30, 2011||$112,900 -
|Director, Metabolite Profiling Core Facility||Whitehead Institute for Biomedical Research||Cambridge, MA||Oct 31, 2016||$95,000|
|Director of Small Animal Imaging Facility||Van Andel Research Institute||Grand Rapids, MI||May 01, 2013||$94,120|
|Director, Preclinical Murine Pharmacogenetics Core Facility||Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical CE||Boston, MA||Dec 01, 2015||$90,000|
|Director, Preclinical Murine Pharmacogenetics Core Facility||Harvard Medical Faculty Physicians at Bidmc, Inc.||Boston, MA||Mar 06, 2015||$90,000|
|Director of Small Imaging Facility||Van Andel Research Institute||Grand Rapids, MI||May 01, 2010||$90,000|
|Microfabrication Facility Director||The University of Iowa||Iowa City, IA||May 01, 2012||$89,600|
|Facility Director||Bosworth Gardens RCFE||El Cajon, CA||Sep 01, 2015||$88,296|
|Genomics Core Facility Director||The Scripps Research Institute, Scripps Florida||Jupiter, FL||Dec 02, 2013||$80,000|
|Director of Facilities||Jewish Federation of Silicon Valley||Los Gatos, CA||Sep 30, 2013||$80,000 -
|Director of Coaching and Facilities||Habrourview Racquet Club, LLC||Armonk, NY||Dec 06, 2010||$79,306|
|Director of Coaching and Facilities||Future Stars Tennis Club at Harbourview Racquet Cl||Armonk, NY||Nov 29, 2010||$79,306|
|Assistant Director, Facility Information Managemen||University of Illinois at Chicago||Chicago, IL||Jan 01, 2012||$78,000|
|Assistant Director, Facility Information Managemen||University of Illinois at Chicago||Chicago, IL||Nov 27, 2012||$78,000|
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What Facilities Managers Do
A day in the life of a Facilities Engineer at Imperial's Cold Lake operation