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Director of facilities skills for your resume and career

Updated January 8, 2025
5 min read
Director of facilities example skills
Below we've compiled a list of the most critical director of facilities skills. We ranked the top skills for directors of facilities based on the percentage of resumes they appeared on. For example, 7.6% of director of facilities resumes contained customer service as a skill. Continue reading to find out what skills a director of facilities needs to be successful in the workplace.

15 director of facilities skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors of facilities use customer service:
  • Provide superior customer service, maximizing occupancy, achieving financial goals, developing team members and managing vendor services.
  • Coordinate with Warehouse Managers to ensure appropriate staffing levels are maintained to provide adequate customer service with minimal overtime.

2. Life Safety

Life safety refers to the preventative measures put in place to protect employees while at work. This may include fire alarms, safety diagrams instructing employees how to evacuate the building, tutorial videos explaining the proper way to use a machine or piece of equipment, or warning signs placed through a manufacturing plant.

Here's how directors of facilities use life safety:
  • Plant Management infrastructure, includes emergency generators, life safety, engineering and Operations and Maintenance of multiple campuses.
  • Spearheaded and developed quality improvement initiatives for Environment of Care, Life Safety, and Emergency Management Programs.

3. HVAC

Here's how directors of facilities use hvac:
  • Directed all electrical, HVAC, custodial, and plumbing maintenance along with facility upgrades/renovations and operations support for this organization.
  • Perform risk assessments on facility infrastructure for HVAC systems Electrical, Manufacturing equipment and over all facility maintenance.

4. Project Management

Here's how directors of facilities use project management:
  • Implemented extensive project management methodologies, improving staff understanding of requirements to complete initiatives and provide future planning/forecasting to Senior Executives.
  • Coordinated project management and capital construction projects including interior remodeling of offices, restrooms, conference rooms, and cafeterias/kitchens.

5. Patients

Here's how directors of facilities use patients:
  • Performed Functional Capacity Evaluations for Worker Compensation Patients and clients seeking disability.
  • Evaluated and treated patients with outpatient orthopedic and neurological diagnoses.

6. Facilities Management

Facilities Management is a department that ensures all offices and workspace meet health, sanitation, and safety standards. This may include monitoring a building's infrastructure and exterior landscaping in addition to managing the lease of the property, scheduling repairs and regularly cleaning, and organizing any security forces required for the location.

Here's how directors of facilities use facilities management:
  • Maintained rapport with university partners to ensure that the needs of Enrollment Management are met regarding Facilities Management and Technology.
  • Maintained a computerized Facilities Management System to assure timely completion of preventative and corrective work orders by in-house staff.

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7. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors of facilities use oversight:
  • Provided oversight concerning real estate actions; directed negotiations, collaborated on course of action on acquisitions, renewals and dispositions.
  • Directed and provided oversight to 5 departments including Maintenance/Engineering, Housekeeping, IT, Safety/Security, and Grounds/Landscaping.

8. OSHA

Here's how directors of facilities use osha:
  • Managed environmental health, safety and security program for entire organization, ensuring OSHA general duty compliance.
  • Developed and implemented preventative maintenance and housekeeping procedures in accordance with IDPH and OSHA regulations.

9. Plumbing

Here's how directors of facilities use plumbing:
  • Repaired any electrical and plumbing problems.
  • Perform plumbing, masonry, carpentry, painting and other repairs as needed on TFV transitional housing and scattered sites.

10. Construction Projects

A construction project is an organized process of constructing, redeveloping, renovating, or otherwise improving a building, or structure. The project phase begins usually as a broad criterion that is then made with the help of a brief, feasibility analysis, funding, and planning. The majority of construction projects are one-time jobs.

Here's how directors of facilities use construction projects:
  • Manage multiple budgets for maintenance/operations and construction projects and prepare status reports/presentations for Governing Board and Executive staff.
  • Developed three-year capital projects plan on facility needs; wrote specifications and supervised all building construction projects.

11. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how directors of facilities use real estate:
  • Positioned the real estate portfolio to provide reliability, sustainability, & responsible fiscal governance of a nonprofit life-saving community organization.
  • Developed and organized project library for all real estate properties to streamline accessibility to information and documents by authorized personnel.

12. Plant Operations

Here's how directors of facilities use plant operations:
  • Coordinate and integrate plant operations and maintenance services in all areas of responsibility with other departments.
  • Managed plant operations to function effectively within the operating budget

13. Regulatory Agencies

A regulatory agency is a Public Benefit Corporation (PBC) that is responsible for supervising certain human activities and controlling them to some extent. They are set up in some areas such as hospitals, law firms, and governmental setup to regulate safety standards. They prevent undue and unjust abuse of power in these setups.

Here's how directors of facilities use regulatory agencies:
  • Code enforcement responsibility and interfacing with all regulatory agencies on a local, state and federal basis.
  • Managed all non clinical compliance with all accreditation and regulatory agencies.

14. NFPA

Here's how directors of facilities use nfpa:
  • Ensured compliance with Fire Codes; abated fire code violation in accordance with NFPA codes.
  • Updated corporate policies and procedures for compliance with, JCAHO, ADA, NFPA, and other governmental regulations and requirements.

15. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how directors of facilities use human resources:
  • Generated/implemented policies and procedures regarding disciplinary action, off-campus visits, clubs, special activities, and employee overtime/human resources issues.
  • Manage finance operations, human resources and facilities operations.
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List of director of facilities skills to add to your resume

Director of facilities skills

The most important skills for a director of facilities resume and required skills for a director of facilities to have include:

  • Customer Service
  • Life Safety
  • HVAC
  • Project Management
  • Patients
  • Facilities Management
  • Oversight
  • OSHA
  • Plumbing
  • Construction Projects
  • Real Estate
  • Plant Operations
  • Regulatory Agencies
  • NFPA
  • Human Resources
  • Construction Management
  • Facilities Maintenance
  • Property Management
  • Building Maintenance
  • Rehabilitation
  • Regulatory Compliance
  • Environmental Services
  • Physical Plant
  • CMMS
  • Mechanical Systems
  • Direct Reports
  • Service Contracts
  • Renovation Projects
  • Facility Operations
  • CMS
  • Electrical Systems
  • Grounds Maintenance
  • Preventative Maintenance
  • Space Planning
  • Capital Budgets
  • Building Systems
  • Federal Regulations
  • Fire Safety
  • Cost Savings
  • Square Feet
  • Office Space
  • JCAHO
  • R
  • EOC
  • Security Systems
  • SQ FT
  • Capital Improvement Projects
  • Inventory Control

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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