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  • Chief of Employer Services (Administrative Staff) PN 20066060

    State of Ohio 4.5company rating

    Director of family service center job in Columbus, OH

    Job Description - Chief of Employer Services (Administrative Staff) PN 20066060 (250008TH) Organization Unposting Date Unposting Date: Ongoing Work Location Work Location: William Green Building 30 West Spring Street Columbus 43215-2256 Primary Location Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Based on experience, not to exceed $72.60/Hr. Schedule Schedule: Full-time Work Hours: 8:00 - 5:00 Union: Exempt from Union Primary Job Skill Primary Job Skill: Business Technical Skills: Budgeting, Executive Leadership, Policy Direction Professional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication Agency Overview A Little About Us: With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision: To transform BWC into an agile organization driven by customer success. Our Mission: To deliver consistently excellent experiences for each BWC customer every day. Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence. What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work. Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. What You'll Be Doing Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support. Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers. Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services. Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members. Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions. Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene. Handle sensitive documents with discretion, determining appropriate access to confidential information. QualificationsPreferred Qualifications: 5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures. 3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs. 4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies. 3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively. 5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management. Unusual Working Conditions This position is overtime exempt. THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9). Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle. The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment. The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment. WEATHER ESSENTIAL EMERGENCY EMPLOYEE Supplemental Information EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order. The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: *******************. Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed. All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted. Background Check: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. #J-18808-Ljbffr
    $72.6 hourly 5d ago
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  • Director Programs

    Homeport 3.8company rating

    Director of family service center job in Columbus, OH

    Job purpose The Director of Programs provides strategic and operational leadership for Homeport's housing and resident-centered services, integrating the functions of Housing Advisory Services and Resident Services into a unified, impact-driven department. Reporting to the Vice President of Programs & Impact, this position ensures that Homeport's programs are effectively designed, implemented, and evaluated to support residents in achieving housing stability, financial wellness, and overall well-being. The Director of Programs will oversee a multidisciplinary team of Service Coordinators, Housing Advisors, and Program Managers, ensuring consistent service delivery, compliance, and alignment with Homeport's mission, strategic goals, and performance standards. Duties and responsibilities Program Leadership & Strategy Lead and manage the integration of Housing Advisory Services and Resident Services under a cohesive programmatic framework. Develop and implement strategies that promote housing stability, homeownership readiness, financial capability, and community engagement among Homeport residents. Align program initiatives with Homeport's strategic priorities, logic model, and organizational impact framework. Monitor program outcomes and ensure data-driven decision-making for continuous improvement. Team Supervision & Development Provide direct supervision, coaching, and performance management for Service Coordinators, Housing Advisors, and Program Managers. Foster a collaborative, person-centered, and trauma-informed team culture that promotes staff development and accountability. Identify training and professional development needs across program teams and implement capacity-building opportunities. Program Operations & Compliance Ensure all programs comply with funder requirements, HUD and industry standards, and internal policies. Oversee quality assurance processes, service documentation, and data accuracy in client management systems. Collaborate with the Finance and Resource Development teams to monitor budgets, prepare grant reports, and align service delivery with funding goals. Partnerships & Community Engagement Cultivate partnerships with local organizations, government agencies, and service providers to enhance program reach and impact. Represent Homeport in community coalitions, committees, and events related to housing stability and resident well-being. Support cross-departmental collaboration to ensure residents and clients receive holistic, coordinated services. Evaluation & Impact Develop and maintain outcome measurement tools and performance dashboards in collaboration with the Impact & Evaluation function. Translate data and resident feedback into actionable program enhancements. Contribute to impact reporting for internal leadership, the Board of Directors, and external funders. Qualifications Bachelor's degree in Social Work, Public Administration, Nonprofit Management, or related field required; Master's preferred. Minimum of 7 years of progressive leadership experience in housing services, community development, or social services. Proven experience managing multidisciplinary teams and overseeing multiple program areas. Strong understanding of housing counseling, resident engagement, and supportive services. Demonstrated ability to use data for decision-making and performance improvement. Excellent communication, organizational, and relationship management skills. Commitment to equity, inclusion, and person-centered service delivery. Core Competencies Strategic and Operational Leadership Staff Development and Supervision Cross-Functional Collaboration Data-Driven Program Management Resident and Community Engagement Continuous Improvement and Accountability Licensing and Certification None required Homeport Behaviors and Values: Supports Homeport's mission of creating strong communities by developing quality, affordable homes on a cornerstone of dignity, security and opportunity. Homeport's Core Values Are: Trust Accountability Collaboration Unity Quality Tools and Equipment Personal computer and office equipment will be used on a daily basis. Physical requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally accessibility via cell phone, ability to work a nonstandard work week and/or work evening hours, may be required.There may be occasional travel on company and/or personal time as well as work at various locations. This position requires a reliable, personal means of transportation. This individual in this position must hold and maintain Ohio driver's license with an acceptable driving record. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. Direct reports Housing Advisors Program Managers Service Coordinators Program Coordinator/Specialist
    $49k-76k yearly est. 5d ago
  • Director of Community

    Velora

    Remote director of family service center job

    We're excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora , with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable. Together, our combined expertise spans fundraising, donor management, financial tracking, and communications-offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference. We're one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products. We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the "about the role" section. About the role: Location: US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington) Canada Provinces: British Columbia, Ontario, Alberta only The Director of Community at Velora is more than a marketing leader; you are the voice, face, and philosophical center of our brand. Reporting to the VP of Marketing, this role is a strategic, director level position responsible for building a passionate movement around Velora's vision, product, mission and category. You will champion our cause externally to customers, press, analysts, and partners, and internally to inspire our teams. Success in this role is measured by the growth of our community, the strength of our brand narrative, and the ability to influence market trends and product strategy. We are looking for someone with extensive experience in the nonprofit sector that wants to be the face and voice of the future of nonprofit operations. What will you be doing (your role)? Vision & Thought Leadership Own and evangelize the Velora narrative: Craft and deliver a compelling, disruptive story that articulates Velora's vision for the future of our industry. Be the primary external spokesperson: Represent Velora at major industry conferences, events, media interviews, and high-stakes customer meetings. Create influential content: Drive high-impact content (keynotes, blogs, white papers, social media) that educates the market on trends, challenges, and Velora's unique solution. Identify and cultivate new markets/trends: Stay on top of industry happenings, spotting shifts, opportunities, and competitive threats. Community & Advocacy Building Build a passionate advocate network: Cultivate relationships with key industry influencers, analysts, journalists, and power users to convert them into Velora evangelists. Foster internal passion: Inspire Velora's employees, reinforcing the company mission and product conviction, and providing them with messaging tools. Lead the two-way dialogue: Establish channels for honest, transparent communication with the community to gather feedback, address concerns, and manage brand reputation. Employee advocacy ownership: Spearhead the development of employee advocacy initiatives to help mobilize the Velora message via our employees Events & Grassroots Mobilization Organize Community Events: Plan and execute virtual and/or in-person meetups, webinars, and online discussions designed to foster peer-to-peer networking and education. Support Marketing Campaigns: Partner with the broader Marketing team to provide industry expertise, network connections and more to help amplify our programs. Travel for Engagement: Represent Velora at relevant industry events to evangelize our mission and put Velora on the map. What we're looking for (requirements): Deep Industry Expertise: At least 10 years of experience in the nonprofit sector, with a deep understanding of its challenges and future direction. Executive-Level Communication: Exceptional verbal and written communication skills with a proven track record of inspiring large audiences (e.g., keynote speaking, TED Talks, major media appearances). This role will become the face of the Velora brand. Influencer & Connector: A robust, established network of professional contacts, including media, analysts, and industry leaders. Strategic Vision: Demonstrated ability to create a future-state vision and a clear, compelling path to get there. Preferred Attributes A history of successfully advocating for a disruptive product or technology. Demonstrable social media presence and engagement. Familiarity with CRM, marketing automation and data platforms (Salesforce, HubSpot, Clay) If you need more convincing, here's the rest of it: 💵 Salary - US: $165,000 - $200,000 USD, CAN: $150,000 - $180,000 CAD + Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location. 🏝️ Paid Time Off Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. 🌴 Work remotely - We're a remote-first company - live and work wherever you're happiest. 🤷 Training - We'll support you when you want to learn new skills or pay for conference or course tickets. ❤️ Health Coverage & Retirement Canada & US: We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement. If you have any questions or require accommodations in the interview process, please reach out to **************************. Velora's Commitment to Equal-Employment, Diversity, Inclusion, and Equity We know with diversity comes strength. Aplos, Raisely and Keela provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $165k-200k yearly 13d ago
  • Community Director (Remote)

    Invisible Hand

    Remote director of family service center job

    Freelance Community Director (Remote) Invisible Hand is looking for a Freelance Community Director to join our rapidly growing agency. Our team's mission is to use culture, the network effect, and live experiences to meet our client's goals. Our client roster includes Spotify, PBS, Emerson Collective, Omidyar Network, Equality Federation, and many more. This is a role within the agency that requires an exceedingly organized and well networked person with excellent client management and research skills. You will play a critical role in helping our clients to achieve their objectives, and build on the agency's flawless reputation and permission for building and maintaining long term relationships with communities of thought leaders, high level leaders, and grassroots influencers / organizers. You are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a “passion for polish.” Candidates should be comfortable working in a startup environment. This is a high-touch client-facing role that requires maturity and discretion; candidates should enjoy cultivating client relationships and leading client calls. Responsibilities include: Strategically craft strategies for advantageous client networking: curate dinner guest lists, facilitate 1:1 meetings, and arrange for pull asides during tentpole moments (i.e. TED, Nexus, Davos, etc.) Build apparatus for consistent engagement with the networks and communities we forge: CRM strategies, convening cadence, 1:1 outreach, etc. You can equally book and liaise with high level talent, philanthropic leaders, thought leaders, executives, and research and book grassroots community leaders and microinfluencers Act as client advocate by translating their goals and key messaging accurately and persuasively with talent, influencers, community leaders, and more Keep an eye towards business development and organic growth opportunities for the clients and projects you're the lead on Here's what we're looking for: At least 5+ years of client-facing surrogate or publicity experience Experience in the philanthropic or political spheres very helpful You're a natural networker who can get to know people and keep in touch with them Experience booking and managing champions and surrogates and at all levels required Great presentation skills (both written and oral) You know who we need to know and who the vectors of influence are Ability to synthesize complex information into clear, concise briefs in partnership with stakeholders Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments Exceptional organizational skills Ability to closely track project performance and oversee the successful completion of short and long term milestones Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.
    $50k-96k yearly est. 60d+ ago
  • Institute/Center Director-Management

    MSU Careers Details 3.8company rating

    Remote director of family service center job

    The JSRI Institute Director will guide the unit to align with the UOE and Michigan State University strategic plans (MSU 2030 and Diversity, Equity, and Inclusion). Primary responsibilities include: Serve as the chief administrative officer of JSRI. Engage and create equitable collaborative partnerships with Latino communities across Michigan. Engage in fundraising, development activities, and external relations. Provide leadership for daily operations, staff management and joint faculty appointments. Nurture an environment of respect, trust, and collaboration. Engage in scholarship that advances the mission of JSRI. Facilitate and expand an ongoing program of multidisciplinary community-engaged research on Latinos in Michigan, the Midwest, and the United States. Mentoring new and emerging Latinx scholars (graduate students, postdocs, tenure track faculty, and other scholars) to foster future generations. Active engagement and development of partnerships with units such as Chicano and Latino Studies (CLS) and other academic units across the University. Actively contribute to the development of new resources, programs, and activities. Actively contribute to the mission of MSU's Office of Outreach and Engagement. Working collaboratively with others on gift, grant and endowment activities. Disseminate and translate findings in peer-reviewed journals, conference presentations and in community settings. Contribute to the leadership and support of the MSU UOE strategic plan. Promote diversity, equity, and inclusion in all research activities. Act when institutional values are undermined, threatened, or violated. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Soc Sci, Ag, Ed, Health Sci, Hum, VM, or related terminal degree Minimum Requirements A record of scholarly work as demonstrated in publications, presentations, or other related products. Demonstrated commitment to supporting research and programming for Latino/Latinx communities. Proven record of federal, state or privately funded research. Experience working with diverse Latino communities; demonstrated leadership in promoting and supporting diversity, equity, and inclusion. Knowledge of and experience working with Latinx populations in Michigan or Midwestern areas of the United States. Desired Qualifications a strong administrative acumen A record of successful program management, employee supervision, and leadership. Excellent ability to communicate verbally and in writing in both English and Spanish is preferred. Evidence of a capacity to contribute to the advancement of positive Latinx community-university partnerships. Required Application Materials A Cover Letter detailing qualifications for the position A current curriculum vitae Name, phone number and email for three professional references Special Instructions Review of applications will being late summer and will continue until position is filled. Questions can be addressed to the Search Committee chair- Dr. Manuel Chavez at chavezm1@msu.edu Review of Applications Begins On 08/01/2024 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website www.jsri.msu.edu MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $73k-105k yearly est. 60d+ ago
  • Senior Director of Program Delivery

    Code for America 4.2company rating

    Remote director of family service center job

    Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we've worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we're building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Senior Director of Program Delivery who will provide strategic leadership for delivery excellence, ensuring projects consistently meet their goals and strengthen the organization's reputation. Your guidance will empower your team to thrive as leaders and create stronger, more consistent delivery systems across the organization. By ensuring projects are executed with discipline and vision, you will directly position the organization to scale its impact in critical safety net areas like SNAP and Medicaid. About the role: Code for America is a leading implementer of human-centered design and technology approaches, with a mission to help make government work well for everyone. Our projects include custom software development (e.g., building a new online child care application in Illinois), technology-enabled advisory services (e.g., standing up a new automated Medicaid renewals system in Minnesota), and scalable product development (e.g., building Summer EBT products for multiple states to use). At a time when the social safety net is under historic strain, Code for America is being called on to help millions of people access critical benefits like SNAP and Medicaid. The Senior Director of Program Delivery will ensure we rise to that challenge - ensuring our projects are delivered with discipline, clarity, and excellence. This leader will manage the Safety Net programs team, guiding them to deliver high-impact projects that meet the needs of governments, funders, and - most importantly - the people we serve. The Senior Director will be accountable for ensuring projects are delivered on time, within budget, and with outcomes that strengthen the fabric of the safety net. Working in close partnership with the Executive Director of Safety Net Strategy, this leader will ensure day-to-day execution is consistently aligned with strategic priorities and responsive to emerging shifts in the safety net ecosystem. Together, these roles will provide the balance of vision and disciplined delivery needed to meet this historic moment. This role requires deep expertise in Safety Net benefit areas (SNAP and/or Medicaid), or transferable experience delivering technology within complex eligibility or benefits programs, a strong understanding of civic technology, human-centered principles and practices, and government systems. This role also requires experience delivering software or digital services with or for government partners, ideally in human services. Finally, the person in this role must have the leadership skills to align complex, cross-disciplinary teams around ambitious goals. This role will report to the Chief Operating Officer and is expected to travel no more than 15% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Program Delivery Excellence: Project management: Ensure every project is managed against clear goals, roles, timelines, and accountability, so progress is visible and delivery is reliable; ensure project kick-off and close-out processes are consistent across the portfolio. Risk mitigation & compliance management: Proactively identify delivery and partnership risks, ensure clear escalation and timely resolution, and integrate compliance onboarding (e.g., HIPAA, security, data privacy) so new staff can contribute without delays or exposure). Partner engagement, accountability, and narrative: Set consistent expectations for communication, transparency, and collaborative decision-making with government partners, while aligning internal narratives for funders and stakeholders. Budget and commercial awareness: Ensure relevant leaders and team members understand cost realities, overhead, and philanthropic subsidy to ground decisions in financial feasibility. Documentation & knowledge sharing: Ensure goals and decisions are captured and shared consistently to strengthen collaboration and inform future projects and that lessons learned, tools, and templates are captured and reused across projects. Continuous improvement & learning: Build structured retrospectives and cross-portfolio practices that embed lessons into future delivery. Own accountability for the successful delivery of the full Safety Net portfolio, ensuring projects meet timelines, budgets, and impact goals. Collaborate with the Partnerships team to ensure project scopes are realistic, aligned with Code for America's delivery standards and impact goals, and incorporate input from delivery staff. Define and drive best-in-class delivery standards across all projects, including: Embed delivery practices across the team by rolling out training, templates, how-to guides, and governance mechanisms (e.g., regular project check-ins, quality assurance reviews). Reinforce adoption through change management, coaching, and feedback loops so that standards are not only defined but consistently applied in practice. Ensure financial stewardship of the portfolio by partnering with Finance, Revenue, and Development teams to align budgets with funding streams, track spend, and proactively anticipate risks and take advantage of opportunities. Develop consistent practices, tools, and training that raise the standard of program delivery across the department Partner & Funder Stewardship: Partner with the Program, Revenue, and Development teams to shape and sustain funding and partnership opportunities. Join cultivation conversations as the accountable delivery voice, helping translate delivery capabilities across disciplines into funder and partner confidence. Build trust with select funders/government leaders as needed to unblock or reinforce delivery. People & Team Leadership: Directly manage programs staff (Directors & Associate Program Directors), setting clear expectations and supporting their growth as program & delivery leaders. Support current Project Sponsors from other disciplines who are leading projects, ensuring they have the systems and guidance needed to succeed; design and implement a more consistent, standardized model for project leadership going forward. Serve as an escalation point and thought partner on complex delivery and partnership challenges. Build consistency in how work is delivered across projects, in close collaboration with other discipline leaders. Help team members navigate ambiguity, resolve cross-functional challenges, and strengthen decision-making skills. Portfolio Leadership: Refining scoping practices to streamline the process, reduce inefficiencies, and clarify roles, ensuring scopes are realistic and have strong and consistent delivery leadership in place to carry the work from cultivation to implementation. Building (and overseeing) a clear, repeatable project kickoff process so delivery teams, funders, and government partners start aligned. Clarifying roles and responsibilities during handoffs, reporting, and renewals to avoid gaps or duplication. Establish practices so every project has a clear vision holder (e.g., product, policy, or research lead), with early and consistent involvement of relevant disciplines to maintain alignment on problem framing and outcomes. Drive continuous improvement across the portfolio, raising the standard of program delivery and embedding best practices across teams. Surface insights from government partners to inform organizational strategy and partnership development. Collaborate with the Executive Director of Safety Net Strategy to ensure day-to-day execution is aligned with strategic goals and emerging shifts in the safety net ecosystem. Partner with the Partnerships team to ensure smooth handoffs and shared accountability across the lifecycle of an engagement. This includes (but is not limited to): Staffing & Resource Alignment: Partner with discipline leaders and the Director of Resource Management to move from discipline-by-discipline decisions to coordinated, cross-disciplinary staffing aligned with Safety Net priorities. Ensure projects are staffed with the right skills and seniority to succeed, escalating when tradeoffs or reprioritization are needed. Collaborate with the Partnerships team and the Director of Resource Management to develop a taxonomy of project types and staffing ratios (e.g., cohort/multi-state hub, light-touch advisory, deeper technical builds) to enable predictable scoping, staffing, and scaling. Collaborate with the Director of Resource Management to identify when new skills or roles will be required and collaborate with leadership to inform hiring and staff development plans. Other duties as assigned About you: Program Delivery Leadership: 12+ years of experience leading complex, multi-disciplinary portfolios of 5+ simultaneous government technology projects, with accountability for on-time, on-budget, and outcomes-focused delivery. Domain Expertise: Delivery experience in safety net programs (SNAP and/or Medicaid), or transferable experience delivering technology within complex eligibility or benefits programs, with a demonstrated ability to work effectively across government and technology. Civic tech/government background: Proven track record working at the intersection of government and technology, ideally within civic tech, human-centered design, or public sector service delivery. Experience delivering software or digital services with or for government partners, ideally in human services. Strategic partnership: Skilled at aligning execution with organizational strategy, working closely with peers in strategy, product, design, engineering, and revenue/partnerships. Financial acumen: Ability to understand and manage project budgets, align with funding streams, and anticipate risks. Communication: Exceptional facilitation, written, and verbal communication skills; able to synthesize complexity and influence across senior leadership and external partners. People management: Experienced manager, with a track record of coaching and developing senior program leaders. Stakeholder management: Skilled at building trusted relationships with government leaders and funders, and cross-functional collaborators Multi-disciplinary collaboration: Experience working with multi-disciplinary teams where designers, policy experts, researchers, product managers, engineers and other technologists collaborate with government partners. Change management: Experience leading teams through change, building buy-in for new processes, and ensuring adoption. Operational discipline: A proven track record of designing and implementing systems that strengthen delivery practices across an organization. This can include building or implementing delivery playbooks and standards across multiple teams, overseeing cross-project staffing, escalation and risk mitigation systems, and implementing QA processes, documentation standards, and repeatable delivery rituals. Tool fluency: Familiarity with delivery and resource management tools (e.g., Asana, Airtable, Jira) and comfort adopting or embedding new systems to improve delivery consistency. Organization & detail: Exceptional organizational skills and attention to detail with the ability to thrive in a fast-paced, dynamic environment. What this role is not: This role is not a fit if your experience is primarily within: Policy or advocacy General Operations Grant Management Nonprofit program management (without technology delivery) Academic research Technical execution without government experience We are looking for a delivery leader who has experience running technology projects with government partners, not only strategy, policy, or program management experience. It's a bonus if you have: Prior experience leading large-scale safety net programs or portfolios in government or civic tech organizations. Experience overseeing a portfolio of projects and managing delivery at scale in a professional services, nonprofit, or consulting environment. Understanding of the broader safety net and civic tech ecosystem, with relationships that can strengthen Code for America's positioning and partnerships. What you'll get - Salary: Code for America's salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. Offer targets vary based on market / geographic location. The offer targets for this role range from $154,891 to $189,613, annually. Equal Employment Opportunity: Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Code for America Workers United: This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on October 27, 2023, and is currently in effect. #LI-MD1
    $154.9k-189.6k yearly Auto-Apply 60d+ ago
  • Institute/Center Director-Management

    MSU Internal Job Postings Details

    Remote director of family service center job

    The JSRI Institute Director will guide the unit to align with the UOE and Michigan State University strategic plans (MSU 2030 and Diversity, Equity, and Inclusion). Primary responsibilities include: Serve as the chief administrative officer of JSRI. Engage and create equitable collaborative partnerships with Latino communities across Michigan. Engage in fundraising, development activities, and external relations. Provide leadership for daily operations, staff management and joint faculty appointments. Nurture an environment of respect, trust, and collaboration. Engage in scholarship that advances the mission of JSRI. Facilitate and expand an ongoing program of multidisciplinary community-engaged research on Latinos in Michigan, the Midwest, and the United States. Mentoring new and emerging Latinx scholars (graduate students, postdocs, tenure track faculty, and other scholars) to foster future generations. Active engagement and development of partnerships with units such as Chicano and Latino Studies (CLS) and other academic units across the University. Actively contribute to the development of new resources, programs, and activities. Actively contribute to the mission of MSU's Office of Outreach and Engagement. Working collaboratively with others on gift, grant and endowment activities. Disseminate and translate findings in peer-reviewed journals, conference presentations and in community settings. Contribute to the leadership and support of the MSU UOE strategic plan. Promote diversity, equity, and inclusion in all research activities. Act when institutional values are undermined, threatened, or violated. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Soc Sci, Ag, Ed, Health Sci, Hum, VM, or related terminal degree Minimum Requirements A record of scholarly work as demonstrated in publications, presentations, or other related products. Demonstrated commitment to supporting research and programming for Latino/Latinx communities. Proven record of federal, state or privately funded research. Experience working with diverse Latino communities; demonstrated leadership in promoting and supporting diversity, equity, and inclusion. Knowledge of and experience working with Latinx populations in Michigan or Midwestern areas of the United States. Desired Qualifications a strong administrative acumen A record of successful program management, employee supervision, and leadership. Excellent ability to communicate verbally and in writing in both English and Spanish is preferred. Evidence of a capacity to contribute to the advancement of positive Latinx community-university partnerships. Required Application Materials A Cover Letter detailing qualifications for the position A current curriculum vitae Name, phone number and email for three professional references Special Instructions Review of applications will being late summer and will continue until position is filled. Questions can be addressed to the Search Committee chair- Dr. Manuel Chavez at **************** Review of Applications Begins On 08/01/2024 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website **************** MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $93k-156k yearly est. Easy Apply 60d+ ago
  • Director / Sr Program Manager, AI Accelerator

    Quadric.Io

    Remote director of family service center job

    Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code. If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our small, rapidly-growing team at Quadric to develop supercomputer technology designed for the Edge. In this position, you will be a core member of our team, and will have an opportunity to grow in the company of expert technologists who also happen to be good people you'll want to spend time with. What We Value: Integrity, Humility, Happiness What We Expect: Initiative, Collaboration, Completion Quadric is seeking an experienced and highly technical Program Manager to drive the successful planning and execution of our software and hardware product releases, focusing on our cutting-edge AI acceleration chips and embedded systems. This is a critical leadership role responsible for program management across the entire product lifecycle, from initial concept and customer requirements gathering to final release, delivery, and safety certification. Key Responsibilities Program and Project Management SW Release Management: Own and program manage all aspects of complex Software (SW) Releases, ensuring on-time delivery, quality, and scope adherence. Execution and Tracking: Drive and track progress across engineering and cross-functional teams, identifying bottlenecks, mitigating risks, and proactively driving execution to meet program milestones. Process Implementation: Champion and enforce effective program management methodologies and best practices across the organization. Cross-Functional Leadership: Facilitate and drive alignment between engineering (SW, HW, Silicon), product management, sales, operations, and external partners. Customer Engagement and Requirement Management Customer Advocacy: Act as the primary point of contact for technical program matters with key customers, translating their needs into actionable engineering tasks. Defect and Requirement Funnel: Manage the funneling of requirements and defects back to the engineering organization, ensuring clear prioritization and timely resolution. External Communication: Clearly communicate program status, risks, and dependencies to executive leadership, technical teams, and external stakeholders. Safety Certification and Compliance Certification Drive: Lead the end-to-end program management for safety certification processes (e.g., ISO 26262, IEC 61508) for our products and associated tools, ensuring all necessary documentation and engineering rigor is met. Requirements Required Qualifications Experience: Minimum of 15+ years of progressive experience in a Program Management (PM) role, specifically focused on technical programs involving AI acceleration chips, embedded systems, software, and hardware. Education: Master's degree (MS) in Computer Science or a related technical field is required. Global Collaboration: Proven experience successfully working with and managing distributed teams and programs across multiple geographies and timezones. PM Tools Expertise: Deep expertise and proficiency with Program Management tools such as JIRA, GitHub Issues, and Quality Center (QC), including advanced reporting and workflow management. Domain Knowledge: Demonstrated ability to drive complex technical projects in the AI/ML and embedded processing domain. Highly Desired Skills and Experience (Pluses) AI Compiler Knowledge: Good understanding and working knowledge of AI SW compilers (e.g., TVM, MLIR, LLVM, IREE). AI Frameworks and Kernels: Knowledge of AI kernel development and familiarity with popular deep learning frameworks like JAX, PyTorch, ONNX, and TensorFlow (TF). Professional Certification: Current Program Management (PM) certification (e.g., PMP, PgMP, CSM, SAFe) is a significant plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Stock Option Plan
    $97k-174k yearly est. Auto-Apply 60d+ ago
  • Director / Sr Program Manager, AI Accelerator

    Quadric, Inc.

    Remote director of family service center job

    Job Description Quadric has created an innovative general purpose neural processing unit (GPNPU) architecture. Quadric's co-optimized software and hardware is targeted to run neural network (NN) inference workloads in a wide variety of edge and endpoint devices, ranging from battery operated smart-sensor systems to high-performance automotive or autonomous vehicle systems. Unlike other NPUs or neural network accelerators in the industry today that can only accelerate a portion of a machine learning graph, the Quadric GPNPU executes both NN graph code and conventional C++ DSP and control code. If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our small, rapidly-growing team at Quadric to develop supercomputer technology designed for the Edge. In this position, you will be a core member of our team, and will have an opportunity to grow in the company of expert technologists who also happen to be good people you'll want to spend time with. What We Value: Integrity, Humility, Happiness What We Expect: Initiative, Collaboration, Completion Quadric is seeking an experienced and highly technical Program Manager to drive the successful planning and execution of our software and hardware product releases, focusing on our cutting-edge AI acceleration chips and embedded systems. This is a critical leadership role responsible for program management across the entire product lifecycle, from initial concept and customer requirements gathering to final release, delivery, and safety certification. Key Responsibilities Program and Project Management SW Release Management: Own and program manage all aspects of complex Software (SW) Releases, ensuring on-time delivery, quality, and scope adherence. Execution and Tracking: Drive and track progress across engineering and cross-functional teams, identifying bottlenecks, mitigating risks, and proactively driving execution to meet program milestones. Process Implementation: Champion and enforce effective program management methodologies and best practices across the organization. Cross-Functional Leadership: Facilitate and drive alignment between engineering (SW, HW, Silicon), product management, sales, operations, and external partners. Customer Engagement and Requirement Management Customer Advocacy: Act as the primary point of contact for technical program matters with key customers, translating their needs into actionable engineering tasks. Defect and Requirement Funnel: Manage the funneling of requirements and defects back to the engineering organization, ensuring clear prioritization and timely resolution. External Communication: Clearly communicate program status, risks, and dependencies to executive leadership, technical teams, and external stakeholders. Safety Certification and Compliance Certification Drive: Lead the end-to-end program management for safety certification processes (e.g., ISO 26262, IEC 61508) for our products and associated tools, ensuring all necessary documentation and engineering rigor is met. Requirements Required Qualifications Experience: Minimum of 15+ years of progressive experience in a Program Management (PM) role, specifically focused on technical programs involving AI acceleration chips, embedded systems, software, and hardware. Education: Master's degree (MS) in Computer Science or a related technical field is required. Global Collaboration: Proven experience successfully working with and managing distributed teams and programs across multiple geographies and timezones. PM Tools Expertise: Deep expertise and proficiency with Program Management tools such as JIRA, GitHub Issues, and Quality Center (QC), including advanced reporting and workflow management. Domain Knowledge: Demonstrated ability to drive complex technical projects in the AI/ML and embedded processing domain. Highly Desired Skills and Experience (Pluses) AI Compiler Knowledge: Good understanding and working knowledge of AI SW compilers (e.g., TVM, MLIR, LLVM, IREE). AI Frameworks and Kernels: Knowledge of AI kernel development and familiarity with popular deep learning frameworks like JAX, PyTorch, ONNX, and TensorFlow (TF). Professional Certification: Current Program Management (PM) certification (e.g., PMP, PgMP, CSM, SAFe) is a significant plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Stock Option Plan
    $97k-174k yearly est. 3d ago
  • Program Director (EAP), Senior - Full-time (Remote U.S.)

    Acentra Health

    Remote director of family service center job

    Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Program Director (EAP) Senior - Full-time (Remote U.S.) to join our growing team. Job Summary: * As a Senior Program Director, you will be in a key leadership role for managing a sophisticated and complex Employee Assistance Program (EAP) accounts. You will oversee a team, budget and processes and engage customer and matrix Acentra staff directly to ensure best of class projects and services are delivered on schedule and within budget. The Senior Program Director works with customers, functional and matrix managers, and staff to ensure that Acentra Health services and projects are delivered on schedule and within budget, consistent with defined Acentra Health guidelines and processes and with client expectations. In this role, you will also use AI and digital tools to expand EAP access and efficiency. Responsibilities: * Direct, manage, plan, and develop methods and procedures for implementing and managing sophisticated and complex EAP accounts delivering core Acentra Health Services including but not limited to clinical services and EAP and related services for employer and public-sector clients. * Oversee and exercise independent judgment to solve complex clinical, technical, administrative, and managerial problems across EAP operations (Account Management, Call Center Operations, Technology enablement, and Onsite/Clinical Services). * Ensure compliance with contractual requirements within the operation by monitoring critical indicators, deliverables and budgets. For EAP, ensure adherence to SLAs (e.g., speed to answer, first-call resolution, clinical timeliness), confidentiality standards, and client satisfaction goals. * Drive strategic initiatives and contribute to organization growth and innovation by expanding EAP reach, enhancing digital engagement, and advancing employer-focused behavioral health solutions. * Maintain strong, successful relationships with clients and various stakeholders as the executive EAP sponsor, lead client reviews, renewals, and expansion plans in partnership with Account Management. * Drive program activities and exercise control over personnel responsible for specific functions or phases of a program. Lead four direct reports across EAP Account Management, Call Center Operations, Technology, and Onsite/Clinical Services. * Provide program management for complex teams across multiple skill areas and align cross-functional EAP workstreams through a consistent operating cadence and SOPs. * Provide program management on multiple EAP accounts or project portfolio with annual value of more than $30M. * Manage program risk, including pre-launch preparations and day-to-day operational aspects of multiple projects and/or services ensuring contract requirements, deliverables and timelines are adhered to. Execute project activities accurately and on time. For EAP, lead structured implementations (readiness gates, staffing plans, communications) and use AI-enabled analytics for capacity forecasting and early risk detection. * Determine estimated time and financial commitment of project and monitor progress for multiple projects concurrently. Collaborate with Finance and Technology to forecast EAP demand, resources, and productivity targets. * Support and participate in strategic planning to enhance growth, profitability, productivity, and efficiency throughout the company's operations. Collaborate with leadership in the development of new and enhanced policies and procedures. Translate EAP strategy into roadmaps for digital self-service, conversational support, and data-driven clinical pathways. * Participate in cross-regional activities to enhance operating efficiencies and serve as a Subject Matter Expert in EAP operations and employer behavioral health * Partner with customers and analyze issues and problems using EAP utilization trends, outcome data, and client feedback to drive continuous improvement. * Collaborate with senior leadership to align program with business strategy * Develop detailed status reports for both project management team and customer highlighting EAP KPIs (utilization, service levels, satisfaction/NPS, and outcomes). * Lead transformation and critical Acentra Health initiatives that improve overall contract performance including AI-enabled automation, digital triage, and enhanced access to clinical services. * Collaborate with Business Development to support new business opportunities as requested (RFP solution design, orals, and client presentations for EAP offerings). * Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The work hours for this role are generally Monday through Friday but may require nights and weekends since the Employee Assistance Program is open 24/7. Qualifications Required Qualifications/Experience: * Bachelor's degree in business, healthcare, nursing, social work or a related field. * 10 years of experience in utilization management, case management, behavioral health and/or pharmacy. * Medicare, Medicaid, or healthcare verticals domain knowledge. * Experience engaging and managing stakeholder relationships across government entities, providers, and associations. * Business development, strategic planning and tactical implementation. * Advanced analytical and problem-solving skills to address program challenges and deliver actionable solutions. * Employee development and performance management experience within the healthcare field. * Effective communication skills and the ability to influence at all levels within the organization and externally. * Leadership skills and ability to influence beyond this role; display strong ability to build credibility and relationships internally and externally. * Proven track record to meet and enforce deadlines, conduct research into issues, and to take initiative in the development and completion of projects. * Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and proven ability to learn proprietary software applications. * Travel up to 15-20%, program dependent. Preferred Qualifications/Experience: * Knowledge of best practice in healthcare operations. * Master's degree (or higher level of education). * Knowledge of government policy and structure. * Knowledge of metrics, productivity measures and reporting. * Knowledge of regulatory agency compliance. * Knowledge of contract development and implementation. * Budget and financial skills. * Able to lead and mange direct reports to achieve contract deliverables. * Aptitude for systems planning and prioritization of tasks * Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders. * Ability to provide supervision to staff that ensures excellent customer satisfaction. * Provide ongoing monitoring and supervision to meet contract deliverables for all operations * Provide data analysis and reporting that meets the contractor's goals of quality care and cost effectiveness in a timely manner. * Provide consultation to contractor on system and policy issues. #LI-SD1 Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra Health EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay for this position is listed below. "Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level." Pay Range USD $138,800.00 - USD $173,500.00 /Yr.
    $138.8k-173.5k yearly 40d ago
  • Director, National Capital Poison Center

    GW Cancer Center

    Remote director of family service center job

    The National Capital Poison Center invites medical or clinical toxicologists to apply for the Director position. The Center has a regional base, handling about 38,000 human poison exposures from the DC metro area annually, and a national scope through its web POISON CONTROL project which provides fully-automated, online management of about 130,000 human poison exposures nationally (and internationally). Established in 1980, the Center is an independent 501©(3) not-for-profit organization, funded through grants and philanthropy. The Director, National Capital Poison Center provides leadership, direction, innovation, stability and supervision for all Poison Center and project staff to optimize the operations, quality, cohesiveness, efficiency, funding, innovation, and public and professional image of the Center and the web POISON CONTROL project. Responsible for: Administrative, leadership and toxicology functions: Board of Directors, National Capital Poison Center University liaison functions: Chairman, Department of Emergency Medicine, The George Washington University Major responsibilities: 1. Programmatic direction a. Provide fiscal, clinical, administrative, IT, and programmatic direction for the Center, including long-range planning and over-arching supervision of all programs to optimize quality and efficiency. Implement and maintain cutting-edge programs and services. Current programs include the call center where triage and treatment guidance is provided to callers, the web POISONCONTROL online tool with public-facing and SPI interfaces and analytics, surveillance, professional education, poison prevention education, and media. b. Coordinate, supervise, plan, and administer special projects including surveillance, research, grant, technologic and administrative projects. c. Ensure medical direction of the Center and on-call SPI backup is adequate and responsive to the Center's needs. Assist with on-call SPI backup. Ensure coverage for and participate in IT and administrative on-call duties. d. Participate in the web POISON CONTROL project including algorithm development, publication, case auditing, project funding and promotion. e. Analyze data, identify trends and hazards, and prepare data reports (annual reports, research and surveillance reports, grant reports). Lead toxicosurveillance efforts. f. Identify and implement technologic advancements to enhance quality and efficiency of clinical and administrative operations. Understand functions and interactions of IT, network, EMR , telephony, office equipment, administrative and clinical software solutions, financial and fund-raising software, and the center's websites. g. Provide continuous quality improvement for Poison Center operations. 2. Fiscal, human resources, IT, and administrative responsibilities a. Provide administrative direction, supervision, and 24/7 operational support for the Center, ensuring that all corporate, fiscal, personnel, accounting, legal, fundraising, IT, infrastructure, insurance, and administrative functions and responsibilities are carried out as required for effective operations and compliance. b. Provide leadership, direction and supervision for all Center and project staff. Ensure staff competency and retention. Serve as HR point of contact for employing institutions ( GWU , MFA , MedStar, etc), including contracting, hiring, salary adjustments, payroll and time log review, performance evaluations, and position adjustments. Serve as advocate and intermediary between GWU and NCPC . c. Oversee the financial duties and needs of the Center (with assistance of the CFO ) including budgeting, reviewing purchases and journal entries, 990 preparation, audits, contracts, bank accounts, grant reporting and deliverables, and contracts. d. Ensure the short- medium- and long-term financial and administrative viability of the Center. e. Conduct existing fundraising projects (hospital membership campaign, CHIP funding, state funding, philanthropy, holiday campaign, grants) and develop and implement additional fundraising strategies. f. Serve as principal on leases, MOUs, agreements, and federal, state, and foundation grants. g. Ensure compliance with all applicable laws, regulations, insurance and grant requirements. Respond to legal and insurance issues. h. Optimize organizational structure for the Center and onsite/remote work arrangements. i. Manage Board of Directors relations and conduct Board meetings. 3. Outreach, media, partnerships, promotion, and professional education a. Supervise and prioritize public education programs in poison prevention and poison center awareness for the general public, including materials distribution, presentations, and media features. b. Promote the Center in the media by responding to requests for interviews and supervising social media and outreach campaigns. Enhance the image of the Center among the press and the public. c. Supervise NCPC -provided health professional educational programs throughout the DC metro area and onsite trainee rotations. d. Engage in lobbying activities to raise awareness of the Center among legislators. e. Develop partnerships with local organizations. 4. Accreditation. Ensure AAPCC accreditation of the Center. Organize and lead AAPCC accreditation/ AACR and ensure compliance. 5. Miscellaneous a. Maintain medical/clinical toxicology expertise and knowledge of current operations of U.S. poison centers. b. All other duties required to optimize the operations, quality, cohesiveness, efficiency, funding, innovation, and public and professional image of the National Capital Poison Center and web POISON CONTROL project. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Qualified candidates will hold a BA/BS in a related discipline plus 10 years of relevant professional experience. Degree must be conferred by the start date of the position. Preferred Qualifications MD degree, board certified in medical toxicology, or ABAT -certified PharmD. Prior experience directing a poison control center preferred. Work Schedule Monday through Friday, 8:30am - 5:00pm
    $63k-106k yearly est. 60d+ ago
  • Senior Program Director, State Chief Liaison

    Act Education

    Remote director of family service center job

    At ACT, Your Work Makes a Difference Education has power a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- we ve never been more sure of our purpose. ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow. We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here. We are seeking a Senior Program Director, State Chief Liaison to help us fulfill that mission. The Senior Program Director, State Chief Liaison will focus on connecting K-12 Commissioners, Deputy Commissioners, and Boards of Education to ACT s policy-driven strategies that influence revenue and long-term positioning. The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $120,000 to $160,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. Location: This is a remote position, based in the United States. Applicants must be authorized to work in the U.S. without the need for visa sponsorship. What you will be working on: Build and maintain relationships with state-level decision-makers (Commissioners, Boards of Education, Deputy Commissioners). Advise on policy trends and accountability shifts impacting assessment and readiness programs. Serve as ACT s policy liaison for executive-level discussions, ensuring ACT solutions align with state priorities. Influence and guide RFP executive summaries and model frameworks to reflect policy priorities. Provide strategic intelligence on state education policy changes and their implications for ACT s offerings. Collaborate with Government Relations (GR) to ensure unified messaging without duplicating lobbying efforts. Success Metrics: Overall revenue generation and growth of assigned states (indirect / influence). Number of quality strategic policy engagements at commissioner/board level. Influence on RFP language and executive summaries. Policy-driven opportunities identified and converted into actionable business strategies. Number of ACT solutions added to state level pathways/requirements. Role Progression: At the end of 3 months you will have: Become familiar with ACT products and services and internal/external stakeholders. Establish relationships across the organization where there are common goals. Identify states, create a territory map to include decision makers, history and vulnerabilities. Within 6 months you will: Begin developing strategic initiatives and how to deliver on them. Identify RFPs and deliver multi-level plans for opportunities to flip states. Monitor legislation via tracking system and document actions and progress. Within 9 months you will: Achieve successful outcomes via legislative process and Governor-led initiatives. Influence RFP language to align with ACT products. Start seeing tangible results -- additional states using our products and blocking competition. This could be the job for you if you have (minimum requirements): At least 10 years of progressively responsible experience in education industry. Experience serving in a leadership role at a State Department of Education, a State Higher Education Executive Officers (SHEEO) agency, or a State Department of Labor, in roles such as Commissioner, Deputy Commissioner, Assistant Commissioner, Chief of Staff, State Director, or equivalent executive leadership roles. Demonstrated ability to engage and influence senior state officials. Deep understanding of state education policy, accountability systems, and governance structures. Proven experience translating complex policy landscapes into strategic organizational action. Exceptional communication skills, especially in executive-level environments. Ability to travel frequently (approx. 30%-40%) and manage executive relationships across multiple states. Ability to gain and apply in depth product knowledge of ACT s products and services, including how the products and services are collectively used to provide solutions to state customers. Demonstrated ability to influence and engage key state executives. Ability to gather and use competitive intelligence to create strategies that advance and/or protect ACT s interests. Ability to work effectively and build relationships with individuals within the organization. Strong communication skills including ability to communicate effectively across all levels in the organization, as well as outstanding presentation skills. Strong analytical abilities and the ability to determine logical solutions to complicated problems. Ability to set goals and priorities and manage to completion. Strong negotiation skills. Skills and knowledge required for success in this position attained through experience and education (Bachelor s degree in Education, Business, or related area of study), or a combination of both. It s a plus if you have: Assessment industry experience. Account management or sales experience. Previous experience and demonstrated success leading, managing, and building teams. About ACT When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry helping more people learn, better measure their progress, and improve their navigation through life s transitions. More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we re all in this together. We know transformation does not come without challenge. That s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success. Learn more about working at ACT at act.org! ACT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ACT participates in E-verify. ACT's online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment. Completion of the ACT National Career Readiness Certificate is recommended. Find a testing site near you to register for the WorkKeys assessments. Finalists for this position will be subject to a criminal background check as a condition of employment. **If you have received an ACT employment-related communication from an email address that is not affiliated with @act.org and/or that requests personal or financial information, please do not reply. Instead, reach out to us at *************** with the details. ACT's recruitment team appreciates your interest in working with us to transform college and career readiness pathways for all learners and wishes you the best of luck in your career journey.**
    $120k-160k yearly Easy Apply 26d ago
  • Director Home Based Crisis Intervention

    Children's Home of Wyoming Conference 3.7company rating

    Remote director of family service center job

    Job Description$70,000-$72,000 a year for full time, plus a $3,000 Sign on bonus Our unique approach connects clients, youth ages 5-20, with essential mental health, medical, educational, and social resources, ensuring they have the support they need to thrive. With small caseloads, our dedicated team delivers personalized, intensive services over approximately six weeks, focusing on each child's strengths and unique needs. As the HBCI Director, you'll be at the forefront of this transformative work, leading a team of four talented interventionists. You'll guide them in delivering crucial support to families in crisis, helping to create stability and resilience within their homes. Using evidence-based practices, we work collaboratively to provide strength-based interventions and case management services, including referrals to longer-term support. Responsibilities: Directly oversee HBCI program social workers and staff, supporting their coaching and growth Provide clinical direction to HBCI staff on individual cases to support the best outcomes. Conduct regular one-on-one supervision and lead engaging weekly team meetings. Manage the day-to-day operations of the HBCI program staff, ensuring everything runs smoothly. Ensure our services meet all contractual and regulatory standards, delivering excellence in service delivery and documentation. Monitor and assess program activities to ensure quality and effectiveness, always striving for improvement Requirements Education: Master's degree is required Licensed Professional is required : LMSW, LCSW, LMHC, LCAT, LMFT Experience: 1-3 years of supervisory experience required Driver's License and ability to maintain insurability throughout employment required BenefitsBenefits available to all staff: Student Loan and Tuition Reimbursement Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Full Time Benefits: Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. Job Posted by ApplicantPro
    $70k-72k yearly 7d ago
  • Center Director - Columbus, OH

    Cleverbee Academy LLC

    Director of family service center job in Columbus, OH

    Clever Bee Academy is growing, and we are seeking a highly qualified and experienced Center Director for one of our Columbus locations, ******************************************* . As the Center Director, you will be responsible for ensuring the smooth and efficient running of our center, managing staff, and ensuring that our clients receive the highest level of service. You will be expected to lead by example, demonstrating a strong work ethic, excellent communication skills, and a commitment to excellence in all aspects of your work. Minimum Qualifications: Bachelor's degree in Early Childhood Education (ECE) or related field (child development, special education, elementary education or human service field with 30 ECE credits) Minimum of 3-5 documented supervisory experience Excellent communication and interpersonal skills Demonstrated strong leadership, process and organizational skills Ability to work independently and as part of a team Unfortunately, we are not able to provide sponsorship for this position. Candidates must be authorized to work in the United States. Preferred Qualifications: Master's degree in Business Administration or related field 3-5 years in early childhood education Experience working with diverse populations Experience with budget management Ability to effectively read, write and communicate the English language. Bilingualism is a plus Responsibilities: Oversee the day-to-day operations of the center, ensuring that all staff are working efficiently and effectively Manage and motivate staff, providing guidance and support as needed Ensure that all clients receive the highest level of service, resolving any issues that may arise Develop and implement policies and procedures to improve the efficiency and effectiveness of the center Maintain accurate records and reports, ensuring that all data is up-to-date and accurate Skills: As the Center Director, you will be using your excellent communication and interpersonal skills to manage staff and ensure that clients receive the highest level of service. Your strong leadership and organizational skills will be essential in developing and implementing policies and procedures to improve the efficiency and effectiveness of the center. Additionally, your ability to work independently and as part of a team will be critical in ensuring the smooth and efficient running of the center. Your experience in budget and project management will also be beneficial in this role. Benefits: Medical Dental Vision Life insurance Paid Time Off Employee Assistance Program Childcare Tuition Assistance
    $75k-128k yearly est. Auto-Apply 60d+ ago
  • Senior Program Director (Remote)

    Jobgether

    Remote director of family service center job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Program Director - REMOTE. In this role, you will be at the forefront of strategic initiatives within the renewable energy sector. You will lead high-impact programs focused on utility-scale solar, wind, and storage projects, ensuring compliance with energy regulations. Your collaboration with stakeholders, including government entities and industry partners, will drive decarbonization efforts. Mentoring a skilled team, you'll play a crucial role in shaping a sustainable future as you leverage over 10 years of experience in this dynamic field.Accountabilities Lead strategic initiatives across renewable energy projects Manage utility-scale solar, wind, and storage projects Collaborate with government agencies and industry partners Mentor and develop a talented team Ensure compliance with evolving energy regulations Engage stakeholders effectively in project execution Requirements Proven leadership in renewable energy program management Strong project execution and stakeholder engagement skills Experience in motivating and influencing team members Deep understanding of clean energy technologies and market trends 10+ years of experience in utility-scale renewables Degree in Environmental Science, Engineering, Business, or related field (advanced degree preferred) Benefits Comprehensive benefits package including medical, dental, and vision coverage Employee Assistance Program Flexible spending accounts Life insurance Holiday pay and paid time off Competitive bonus program Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $89k-163k yearly est. Auto-Apply 7d ago
  • Service Program Manager IS

    Vertiv 4.5company rating

    Director of family service center job in Westerville, OH

    In partnership with the assigned internal customer(s) group, the Program Manager Integration, is responsible for the successful planning, development, and execution of continuous improvement programs within Vertiv Infrastructure solutions group. The Program Manager Integration will provide oversight on all continuous improvement projects and the standardization of business as usual (BAU) processes within assigned functional departments. The individual will play an active role within assigned customer(s) group in capturing, duplicating, and internalizing the best practices across assigned customer(s) group. He/she/they will further develop Lean capabilities of management and employees, to create sustainable models to drive daily problem solving and continuous improvement. This individual should be prepared to lead and coach leaders to integrate operations/functions end to end and drive KPI improvement. RESPONSIBILITIES Drive implementation of the GBS system and align processes for the Infrastructure Solutions business Accountable for the administration and execution of continuous improvement related policies and procedures. Decisions have a direct impact on functional operations and customers. Frequently interacts with subordinates, customers, and peer groups at various management levels. Interactions normally involve information exchange and basic problem resolution. Ability to lead change initiatives and drive process excellence. Leads/Accountable for Infrastructure Solutions continuous improvement communications, education and training. Leads functional analysis including baseline of core business processes and financial analysis and continuous measurement and improvement. Partner with the Regional Infrastructure Solutions leader to develop and deploy continuous improvement strategy. Right hand resource person to assigned function leader. Work with assigned function leader to define/set appropriate targets for improvement and measure progress to targets. QUALIFICATIONS Minimum Job Qualifications: Bachelor's Degree or equivalent of 5 plus years' experience 5 years or more of hands-on experience in the application of production system methods and way of thinking Preferred Qualifications: Master's Degree preferred. Six Sigma / Lean certifications, preferred. Ability to coach, teach and lead leaders to develop continuous improvement strategies, influence decision making, and drive continuous improvement initiatives within the plant operations and functions. Hands-on experience in the application of Lean/Six Sigma methods and way of thinking. Strong leadership, organizational, project management and inter-personal skills. Excellent oral and written communication skills in local language and English. Strong analytical skills, including the use of statistical modeling techniques, root cause analysis and other tools and methods typically deployed to drive operational improvements. Ability to influence and lead in a matrix organization to drive accountably and execution of VOS mindset and activities. EDUCATION AND CERTIFICATIONS Bachelor's Degree or equivalent of 5 plus years' experience. Master's Degree preferred. Six Sigma / Lean certifications, preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS No Specific Environmental Demands TRAVEL TIME REQUIRED 25% Travel Required At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-HR1
    $62k-94k yearly est. Auto-Apply 32d ago
  • Director of the McClain Center - Wittenberg University

    Wittenberg University 4.1company rating

    Director of family service center job in Springfield, OH

    The Director of the McClain Center is primarily responsible for creating a welcoming environment where students feel accepted, valued, and connected. The Director will demonstrate skill in developing and implementing opportunities for student dialogue and co-curricular learning experiences. The Director will demonstrate a strong knowledge of campus climate concerns within undergraduate student communities and is responsible for providing a comprehensive range of advocacy, education, and referrals for students. The Director will provide individual support to students in their social, leadership, and identity development. This is a full-time, exempt-level position reporting to the Vice President and Dean of Student Engagement. Essential functions include but are not limited to: General * Provide individual support (including referrals) to students in their social, leadership, and identity development. Provide advocacy and support for students on campus issues and bias incidents. * Develop and implement learning opportunities and education projects following campus incidents. * Serve student cross-functional work teams and committees including but not limited to Homecoming Committee; Welcome Week Committee; and other student success and programming committees. Advising * Work closely with intercultural student organizations to encourage sharing experiences, exchanging information, fostering connections, and creating affinity and campus pride; develop strong advisory and mentoring relationships with student leaders. * Apply student and leadership development theories to inform practices. Program Development, Facilitation & Implementation * Plan, implement and lead programs and activities to increase student connection, dialogue, and discovery. * Plan and implement programs that increase student exposure to co-curricular learning experiences, including but not limited to a McClain-sponsored FIRE Week experience. * Develop and implement programs and activities geared toward successful college transitions and adjustments, including but not limited to WITT Connected. * Develop and coordinate mentorship opportunities that facilitate student interactions and enhance student socialization and relationships. Facility Operations * Collaborate and work with Facilities Management and contracted staff to handle building concerns and maintenance for the McClain Center. * Collaborate with Campus Safety to ensure the security of the McClain Center. * Monitor and maintain use of space for the McClain Center. Supervision * Hire, train, and provide day-to-day supervision of 10-15 undergraduate student workers. Perform other relevant duties as assigned such as special projects, ad-hoc committees, and collaborations that meet the goals of the McClain Center. Requirements: Requirements include: * A bachelor's degree with 3-5 years of progressive experience working in higher education or relevant work experience with student engagement and advising is required. * A master's degree in business, student affairs/higher education is preferred. * Excellent interpersonal, judgment, time management, and communication skills. * Ability to work with a variety of constituents, solve problems quickly and professionally, anticipate needs, and communicate proactively. * Ability to have a positive outlook and see the best in others. * Must be committed to student success and have the ability to demonstrate knowledge of challenges to student success in liberal arts education. * Ability to articulate an understanding of the unique needs of students choosing liberal arts education. * Belief in the fundamental value of a residential, liberal arts education and its application to life after college. * Competency and experience using Microsoft Office software, specifically proficient in the use of Excel, Publisher, Outlook, and PowerPoint with the ability and desire to learn additional software applications as necessary. * Night and weekend work will be required depending on campus events and needs. * Frequently utilizes computer for extended periods (up to 50% of the work day). * Frequently move equipment weighing up to 50 pounds (with assistance) for various event and activity needs. Additional Information: Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website. Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community. Click here to view our Title IX policies. The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment. Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related). For this position, we are unable to sponsor candidates for work visas. Wittenberg University participates in E-Verify to confirm authorization to work in the U.S. Application Instructions: Review of applications will begin immediately and the position will remain open until filled. To apply, please set-up an account in our online recruiting system and upload the following documents in MS Word or Adobe Acrobat format. * Resume * Cover letter * Name, relationship, and contact information of three professional references. Applicants who require accommodation during any stage of the hiring process should contact the Office of Human Resources at ************** or email ************************.
    $96k-140k yearly est. Easy Apply 2d ago
  • Community Director - PIE

    Boldlygo Career and HR Management

    Director of family service center job in Westerville, OH

    Multi-Family Community Director - Bexley, OH Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH. This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more! A DAY IN THE LIFE AS A COMMUNITY DIRECTOR As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs. In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company! WORK SCHEDULE This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6. READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM? Please apply directly at: dietzpropertygroup.com/careers. Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee. Qualifications QUALIFICATIONS FOR A COMMUNITY DIRECTOR A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role Proven leadership ability to manage a staff of employees A problem solver, with a high sense of urgency and a can-do attitude Strong verbal and written communication skills Dedication to exceptional customer service A commitment to the core values and purpose outlined at the beginning of this ad Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position! Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $20-30 hourly 60d+ ago
  • Center Director

    Join Parachute

    Director of family service center job in Marion, OH

    Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Center Director, you'll have the unique opportunity to oversee and be accountable for all aspects of the growing Donor Center-driving performance, building a lean and high-performing team, and ensuring an exceptional donor experience. You'll be managing the P&L of a site within a hyper-growth organization, managing the day-to-day while providing critical input to Operations team leadership. Compensation: Up to $100K ($70K - $75K base + up to 35% monthly bonus) + benefits Travel: 8 weeks of paid training with travel and accommodations provided Key Responsibilities Lead daily operations and strategy by planning and optimizing all processes to achieve donor flow, retention, and operational goals. Own and manage the P&L, improve efficiency, and implement action plans to meet or exceed targets. Recruit and develop exceptional team members and foster a culture of growth and accountability. Ensure compliance and safety - uphold all federal, state, local, and company regulations; partner with quality and facilities teams; lead audits and inspections. Communicate and align expectations through regular team syncs and make data-driven decisions to guide your team. Required Qualifications High school diploma, GED equivalent, or higher education 2+ years of supervisory or leadership experience Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°ree;C) for short periods Ability to work both day and evening hours, weekends, holidays, extended shifts as needed Who You Are A Growth-Driven Leader - You are self-aware and curious, have integrity, and have a track record of growing strong teams. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Reliable Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their site is having on their communities and the healthcare system, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays
    $70k-75k yearly 16d ago
  • Residential Admin - Director of Residential Services-FT-GLOW

    Arc Glow

    Remote director of family service center job

    Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices. Essential Functions: Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed. Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included) Acts as a resource person on Residential Programming for individuals, families and Agency staff. Attends all applicable Agency meetings as assigned and appropriate. Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations. Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy. Participates in the hiring process of the Residential Services Staff. Maintains a flexible schedule to provide assistance in emergency/crisis situations. Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy. Attends all Agency mandated in-service training sessions. Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day. Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff. Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid. Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols. Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits. Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff. Ensures all departmental and Agency policies are being implemented and followed by program staff. Participates in inter-disciplinary team and Staff meetings as needed and applicable. Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy. Performs unannounced quarterly visits to all residential sites. Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed. Conducts self in such a manner as to meet Agency policies and standards at all times. Participates in investigations in any matter related to the Agency, the Staff, or Program Participants. Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports. Performs any other duties as deemed necessary Punctuality and attendance during scheduled work hours are essential functions of this position. Non-Essential Functions: Participates in Corporate Compliance and Quality Assurance activities Keeps abreast of best practices and new developments in the field Serves on various committees (both internal and external as assigned) Participates in Organization events Supports organization grant opportunities Reporting Responsibilities: Vice President, Residential Services Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees Knowledge, Skills & Abilities: Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required. Must have sound judgment in decision making Strong organizational skills and problem-solving skills, ability to evaluate and network. Experience working with individuals with developmental disabilities and/or elderly helpful Must be a positive role model and possess both excellent interpersonal skills and leadership abilities. Must be able to work independently, as well as part of a team Must be able to maintain composure during emergency or conflict situations Physical Requirements: Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs. Be physically able to assist individuals in transferring from wheelchair to another seat when needed Walk up and down stairs Working Conditions: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight. Minimum Requirements: Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required. New York State Driver's License with safe driving history as established by Agency policy.
    $65k-108k yearly est. 8d ago

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