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The differences between directors of front office and front office managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a director of front office, becoming a front office manager takes usually requires 4-6 years. Additionally, a director of front office has an average salary of $78,170, which is higher than the $52,141 average annual salary of a front office manager.
The top three skills for a director of front office include reservations, quality standards and front office operations. The most important skills for a front office manager are customer service, reservations, and guest service.
| Director Of Front Office | Front Office Manager | |
| Yearly salary | $78,170 | $52,141 |
| Hourly rate | $37.58 | $25.07 |
| Growth rate | 18% | 18% |
| Number of jobs | 75,863 | 80,983 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 48% |
| Average age | 46 | 47 |
| Years of experience | 4 | 6 |
A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.
Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.
Directors of front office and front office managers have different pay scales, as shown below.
| Director Of Front Office | Front Office Manager | |
| Average salary | $78,170 | $52,141 |
| Salary range | Between $49,000 And $123,000 | Between $38,000 And $70,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | MUFG EMEA | Nomura Securities |
| Best paying industry | Real Estate | Hospitality |
There are a few differences between a director of front office and a front office manager in terms of educational background:
| Director Of Front Office | Front Office Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Cornell University |
Here are the differences between directors of front office' and front office managers' demographics:
| Director Of Front Office | Front Office Manager | |
| Average age | 46 | 47 |
| Gender ratio | Male, 54.0% Female, 46.0% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2% | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 8% |