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Director of front office full time jobs - 19 jobs

  • Benefits Administration Manager (Wickliffe, OH, US, 44092-2298)

    Lubrizol Corp 4.6company rating

    Wickliffe, OH

    Shape the Future with Us. At Lubrizol, we're transforming the industry through science, sustainability, and a culture of inclusion. As part of our global team, you'll be empowered to make a real impact-on your career, your community, and the world around you. Job Type: Full-time, collaborate in person 4 days each week, with 1 flexible day. How You'll Make an Impact * Oversee administration of employee benefits and leave programs, ensuring compliance with company policies and regulations. * Lead the Benefits Center team to deliver timely, accurate, and knowledgeable service to employees, retirees, and dependents. * Develop and maintain procedures and documentation for benefits and leave processes, ensuring clarity and consistency. * Monitor and improve operational efficiency and service quality across benefits and leave administration. * Collaborate with HR, Payroll, Legal, and vendors to ensure seamless integration and communication of benefits programs. * Manage Workday Absence Module configuration, testing, and integration with Time Tracking and Payroll. * Provide leadership, coaching, and development opportunities for team members to foster growth and engagement. * Oversee vendor relationships and ensure adherence to service-level agreements and performance metrics. * Maintain accurate benefits communications and ensure compliance with federal, state, and local laws. Required Qualifications that Enable Your Success * Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience). * 5+ years of experience in benefits and/or leave administration, including 2+ years in a supervisory or managerial role. * In-depth knowledge of health and welfare benefits and federal, state, and local leave laws (FMLA, ADA, etc.). * Strong leadership, people management, and staff development skills. * Excellent communication, problem-solving, and organizational abilities. * Proficiency in Microsoft Office Suite; HRIS experience preferred. Preferred Qualifications that Drive you Forward * Advanced experience with Workday Absence Module and integration with Time Tracking and Payroll. * Experience managing vendor relationships and performance metrics. * Certifications in benefits or HR (e.g., CEBS, SHRM-CP/SCP). Your Work Environment At Lubrizol, we're committed to providing a safe, inclusive, and empowering environment where you can do your best work-whether in a lab, on the production floor, or in a hybrid office setting. Depending on your role, your work environment may include: * Standing, walking, or operating equipment for extended periods * Working in a lab or manufacturing setting with appropriate PPE provided * Use of computers and digital tools in an office or hybrid environment * Occasional lifting or movement of materials * Adherence to rigorous safety protocols and ergonomic standards We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience. Benefits that Empower You * Competitive salary with performance-based bonus plans * 401(k) match + Age-Weighted Defined Contribution * Comprehensive medical, dental & vision coverage * Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work environment * Learning and development opportunities * Career and professional growth * Inclusive culture and vibrant community engagement Learn more at benefits.lubrizol.com! Lubrizol: Imagined for Life. Enabled by Science. Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions-from engine oils, performance coatings, and skincare to medical devices and plumbing systems -are powered by the expertise, passion, and commitment of people like you. We tackle the world's toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world-brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. We win because of you. Let's build the future together. #LI-CM1 #LZBUS
    $48k-68k yearly est. 16d ago
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  • Hotel Front Office Manager (FT)

    Spooky Nook Sports Ohio LLC 3.5company rating

    Hamilton, OH

    Job DescriptionDescription: The Front Office Manager is directly responsible for the leadership, development, and execution of the Front Desk and Night Audit team. This role manages all departmental operations, including scheduling, budget adherence, and payroll, and is critical for maximizing revenue, maintaining the integrity of hotel policies (e.g., 21+ check-in, incidental holds, pet policy), and ensuring exceptional guest service within the expansive Spooky Nook Champion Mill complex. The schedule for this position works primarily second shift (2pm-10pm). Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Full-Time team member of the Nook, you will enjoy: Free family membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Essential Job Functions A. Leadership, Management & Training Staff Management & Development: Responsible for scheduling and payroll. Leads structured training for new team members and collaborates with the AGM on monthly training preparation. Conducts regular team meetings and monthly 1-on-1s to review progress. Monitors daily/future occupancy to ensure proper staffing levels. Standards & Uniforms: Conducts daily uniform inspection and enforces professional service standards across all shifts. B. Guest Experience & Communication Manager on Duty: Acts as the Manager on Duty for the hotel, efficiently resolving service issues and complex guest problems. Communication & Information: Ensures the Front Desk is supplied with up-to-date quick reference information (Daily Facility Hours, Group Info, etc.) to communicate effectively with guests regarding the complex amenities and events. Proactive Guest Service: Maintains a high-quality, professional environment, utilizing tools like the Guest of the Day program to enhance individual guest experiences. C. Revenue, Reservations & Finances Rate Strategy & Revenue Management: Participates in Revenue Management meetings to maximize room revenue. Communicates and enforces established rate and inventory strategies, including the two-night minimum for weekend stays. Financial Integrity: Manages cash handling procedures. Reviews Night Audit Reports and the Shift Log daily to ensure revenue accuracy and follow up on discrepancies. Ensures all weekend reservations have the required one-night deposit. Group Management: Manages group rooming lists and maintains the group resume binder. D. Property Standards Maintenance & Cleanliness: Prints Maintenance Papers (Work Orders, OOO Reports) and ensures timely follow-up. Works directly with the Housekeeping Manager to coordinate Early Check-Ins and Late Check-Outs and ensure cleanliness standards are exceeded. Local Expertise: Maintains a well-informed working knowledge of competing properties and attractions available in Butler County. Requirements: Minimum 3 years of hotel front office/supervisory experience. Must be 18 years of age or older with a High School Diploma or equivalent. Fluent knowledge of the English language. Ability to work a flexible schedule, including evenings, weekends, and holidays. Preferred Qualifications Highly dependable and punctual. Strong focus on guest service and the ability to view the "big picture" impact on the complex. Proven leadership skills with the ability to inspire respect and provide guidance. Excellent communication skills for handling diverse demographics and stressful situations. Detail-oriented, self-starting, and ability to multi-task effectively. Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. This position will primarily work in an office environment. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, talking, hearing, standing, and sitting for long periods of time while working on a computer. He or she will frequently be required to bend, reach, lift, push and pull. The team member will be occasionally required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs. regularly. Noise Level: The noise level in this environment is typically variable.
    $40k-51k yearly est. 24d ago
  • Hotel Houseperson

    The Del Monte Lodge 4.2company rating

    Beachwood, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Houseperson. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Houseperson, you will be responsible for the overall cleanliness of the hotel public areas, as well as efficient and timely delivery of guestroom supplies as well as providing transportation and other assistance to guests. Your specific duties in this role will include: * General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside areas. * Provide safe transportation to all guests using the hotel shuttle vehicle. * Collect soiled linens from housekeeping carts and transport to laundry for sorting. * Deliver linen, terry and other guest room supplies to housekeepers. * Assist in the delivery and set-up of cots, cribs and other guest related supplies. * Collect trash from housekeeping carts and transport trash and waste to disposal area. * Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. * Maintain housekeeping storage closets in proper supply level, organization and cleanliness. * Assist in stripping of guest room beds as needed. * Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens. * Perform special deep cleaning tasks as assigned. * Move furniture, hang and remove drapes, and roll carpets as needed. * Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary. * Replace light bulbs as needed. Job Requirements We are looking for a self-motivated Houseperson with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: * 1 to 3 months related experience or training in housekeeping * Maintain a valid Driver's License from the state which you reside with no major violations * Solid organizational, time-management and prioritization skills Benefits As an Houseperson with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Competitive pay * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities
    $63k-116k yearly est. 45d ago
  • Business Office Manager

    Embassy Forest Hills

    Columbus, OH

    Balancing budgets, enhancing lives; Forest Hills is looking for a highly motivated, experienced Business Office Manager with exceptional organizational & communication skills the has the passion for working in long term care. LTC experience required __________________________________________________________ Bi-weekly pay with Daily pay available Benefits offered for FT status - Available 1st of the month following 30 days Pet Insurance Generous PTO policy PHMP 401K Life Insurance (free w/full-time status) Professional and Personal growth Staff engagement monthly events planned weekly and much more! Business Office: · Manage the day-to-day functions of the business department. · Implement written policies and procedures that govern the accounting functions of the facility. · Verify remittance advices for the accuracy of each report. · Verify remittance advices for the accuracy of each Medicare report. · Record payments received to appropriate cash receipts journal (medical, insurance). · Post payments received to appropriate resident account. · Monitor and collect accounts receivables. · Assist in balancing accounts receivable by verifying computer printouts, etc. · Prepare and mail statements (insurance/coinsurance). · Input of all monthly ancillary charges. · Perform month end close. · Contact Insurance companies for follow-up and verification · Talk to family members concerning statements · Post A/P as necessary Experience: Long term care: 2 years (Required) Medicare/Medicaid: 1 year (Required) Insurance verification: 1 year (Required) Point Click Care: 1 year (Required) Healthcare management: 1 year (Required)
    $48k-71k yearly est. 14d ago
  • Front Office Manager

    Commonwealth Hotels 4.0company rating

    Beavercreek, OH

    Join Our Team at the Residence Inn by Marriott Dayton Beavercreek! The Residence Inn by Marriott Dayton Beavercreek is seeking a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Office Manager. About Us: Working at the Residence Inn Dayton Beavercreek offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Residence Inn Dayton Beavercreek emphasizes creating a welcoming environment for both guests and team members. The hotel prides itself on personalized guest experiences, treating each guest with exceptional service. Conveniently located near Wright Patterson AFB, Wright State University, and local shopping and dining, the hotel is a hub of activity. Team members are recognized for excellence by the Ohio Lodging Association, it offers a supportive and award-winning work environment. It is an ideal place for those passionate about hospitality and looking to grow their careers with a friendly and dedicated team. Why This Role? Working as a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Desk Manager at the Residence Inn by Marriott Dayton Beavercreek offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Manager, Front Desk Manager, or Front Desk Manager allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. What's In It for You? Comprehensive Benefits: Medical, Dental, and Vision BENEFITS DAY ONE! Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday Pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more Key Responsibilities for the Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager, or Hotel Front Office Manager include: Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. Maintains day-to-day operations of the Front Desk. Establishes and maintains appropriate service standards for all Front Office areas. Maintains proper cash handling procedures and appropriate over and short documentation. Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation. Working Front Office Manager covering all short-staffed shifts, including audits. What We are Looking for in a Full-Time Hotel Guest Service Manager, Front Desk Manager or Front Office Manager: Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential. Familiarity with using computers and software systems, especially reservation or property management systems (PMS) Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly. Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset. Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job. Hospitality or Front Desk Experience (Preferred) A high school diploma or equivalent Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands. Applicants should have the flexibility to work weekends & holidays Why Commonwealth Hotels? Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. Explore Our Hotel: ************************************************************************************** At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. Join us in shaping the future of hospitality in Dayton Beavercreek, Ohio! Apply today!
    $43k-56k yearly est. 27d ago
  • Hotel Houseperson

    Delmonte Hotel Group 4.5company rating

    Beachwood, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Houseperson. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Houseperson, you will be responsible for the overall cleanliness of the hotel public areas, as well as efficient and timely delivery of guestroom supplies as well as providing transportation and other assistance to guests. Your specific duties in this role will include: • General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside areas. • Provide safe transportation to all guests using the hotel shuttle vehicle. • Collect soiled linens from housekeeping carts and transport to laundry for sorting. • Deliver linen, terry and other guest room supplies to housekeepers. • Assist in the delivery and set-up of cots, cribs and other guest related supplies. • Collect trash from housekeeping carts and transport trash and waste to disposal area. • Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. • Maintain housekeeping storage closets in proper supply level, organization and cleanliness. • Assist in stripping of guest room beds as needed. • Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens. • Perform special deep cleaning tasks as assigned. • Move furniture, hang and remove drapes, and roll carpets as needed. • Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary. • Replace light bulbs as needed. Job Requirements We are looking for a self-motivated Houseperson with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: • 1 to 3 months related experience or training in housekeeping • Maintain a valid Driver's License from the state which you reside with no major violations • Solid organizational, time-management and prioritization skills Benefits As an Houseperson with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Competitive pay • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
    $83k-138k yearly est. 45d ago
  • Office Manager, Practice Operations (Dermatology) - Canton

    Apex Dermatology and Skin Surgery Center LLC

    Canton, OH

    Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking an experienced and motivated for our Canton A location . The Office Manager will drive operational excellence, financial performance, and regulatory compliance within a high-volume dermatology practice. The Office Manager oversees daily clinical and administrative operations, staff leadership and development, budgeting and revenue cycle performance, and policy implementation to ensure efficient workflows and exceptional patient care. The Office Manager serves as the primary liaison between Providers, staff, and Regional Leadership, ensuring alignment, accountability, and continuous improvement. Schedule Full-time, [5 days per week] Monday - Friday One rotating Saturday a Month Key Responsibilities Lead and manage all clinical and administrative staff, including hiring, onboarding, training, scheduling, performance management, and payroll approval. Foster a positive, high-performing culture through coaching, team huddles, and clear communication. Oversee daily office operations to ensure optimal patient flow, service excellence, and operational continuity. Serve as the primary clinical and operational liaison for Providers, the Regional Manager, and cross-functional teams. Maintain full P&L responsibility, including budgeting, expense control, billing oversight, and revenue cycle optimization. Ensure strict compliance with OSHA, HIPAA, MIPS, and all regulatory requirements; maintain audits, logs, and documentation standards. Monitor clinical documentation, chart audits, dashboards, and performance metrics; analyze data and report trends to leadership. Oversee MA and MR training programs, ensuring competency validation, documentation, and continuous education. Manage provider schedules, smart scheduling optimization, and collaboration with Call Center leadership on triage and scheduling protocols. Maintain medical supply inventory and approve all ordering to support uninterrupted clinical operations. Support practice growth through collaboration with internal departments, marketing initiatives, and patient engagement strategies. Step into clinical or front-office functions as needed to ensure seamless operations. Travel as required and perform additional duties as assigned by the Regional Manager. Qualifications 5+ years of medical office management or healthcare leadership experience. Proven ability to lead, coach, and develop teams in a fast-paced, patient-centered environment. Strong financial acumen with demonstrated experience in revenue cycle management and insurance operations. Advanced communication, problem-solving, and conflict-resolution skills. Proficiency with EHR systems, Microsoft Office (including Excel), and reporting tools. Data-driven mindset with the ability to analyze metrics and implement operational improvements. High school diploma or equivalent required; Bachelor's degree in Healthcare Administration, Business, or a clinical certification (LPN, CMA) preferred. Career Growth Opportunities Motivated Office Managers may pursue: Opportunities to grow into multisite or regional management positions over time Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care. Physical Requirements & Work Environment Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office Manual dexterity for typing, data entry, and handling office equipment Ability to speak clearly, hear callers, and interact with patients in person Visual acuity sufficient to read patient information and EMR screens Ability to occasionally lift up to 20 pounds (e.g., office supplies) Work performed in a professional medical office setting with regular interaction with patients, providers, and staff Fast-paced environment requiring multitasking, attention to detail, and calm communication Exposure to cleaning supplies, office equipment, and moderate noise levels Must adhere to all health and safety policies, including infection control standards Apex Skin Culture Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care. Employee Health & Safety Requirements: All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information. Equal Employment Opportunity Statement: Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $40k-68k yearly est. Auto-Apply 13d ago
  • Front Office Supervisor

    The Del Monte Lodge 4.2company rating

    Cleveland, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Supervisor. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Desk Supervisor, you will assist in the supervision of associates in the Front Office Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting with hiring and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: * Greet, register, and assign rooms to guests. * Answer telephone. * Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. * Make and confirm reservations. * Monitor room availability. * Block rooms. * Program wake-up calls. * Handle guest mail and messages. * Perform check-out services. * Open and close shifts making cash drops as necessary. * Maintain market stock and coffee area as needed. * Assist in ensuring proper cash and key control procedures are followed. * Assist in maintaining proper shift coverage including covering meal breaks and call offs. * Schedule shuttle runs and provide safe transportation to all guests as needed (hotels with shuttle only). * Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, pool, lounge. * Provide guests with directions and information regarding the local area. * Assist in ensuring effective departmental communication through logs, daily stand up meetings and monthly department meetings. * Assist in the training of all Front Office staff, i.e. position training, brand training, food safety training (if applicable) * Assist in ensuring food quality, sanitation and proper food handling standards are being met (if applicable). * Perform various administrative tasks supporting management, i.e. room forecasting, processing of guest billing issues, recordkeeping of service trends, cash drawer/deposit reconciliation, accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions * Maintain up to date records and files. * Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. * Ensure the cleanliness of the Front office, lobby and surrounding areas. * Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Front Desk Supervisor with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: * 6 months to 1 year related experience; One year college or technical school; or equivalent combination of education and experience. * Solid organizational, time-management and prioritization skills * Exceptional customer service skills * Maintain a valid Driver's License from the state which you reside with no major violations Benefits As a Front Desk Supervisor with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Compensation: $17.00 - $17.25 * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities
    $17-17.3 hourly 15d ago
  • Business Office Manager

    Cottonwood Springs

    Dublin, OH

    Your experience matters At Columbus Springs-Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Essential Functions: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Minimum overnight travel (up to 10%) by land and/or air. About Us Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $48k-71k yearly est. Auto-Apply 1d ago
  • Front Office Supervisor

    Delmonte Hotel Group 4.5company rating

    Cleveland, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Supervisor. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Desk Supervisor, you will assist in the supervision of associates in the Front Office Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting with hiring and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: • Greet, register, and assign rooms to guests. • Answer telephone. • Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. • Make and confirm reservations. • Monitor room availability. • Block rooms. • Program wake-up calls. • Handle guest mail and messages. • Perform check-out services. • Open and close shifts making cash drops as necessary. • Maintain market stock and coffee area as needed. • Assist in ensuring proper cash and key control procedures are followed. • Assist in maintaining proper shift coverage including covering meal breaks and call offs. • Schedule shuttle runs and provide safe transportation to all guests as needed (hotels with shuttle only). • Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, pool, lounge. • Provide guests with directions and information regarding the local area. • Assist in ensuring effective departmental communication through logs, daily stand up meetings and monthly department meetings. • Assist in the training of all Front Office staff, i.e. position training, brand training, food safety training (if applicable) • Assist in ensuring food quality, sanitation and proper food handling standards are being met (if applicable). • Perform various administrative tasks supporting management, i.e. room forecasting, processing of guest billing issues, recordkeeping of service trends, cash drawer/deposit reconciliation, accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions • Maintain up to date records and files. • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. • Ensure the cleanliness of the Front office, lobby and surrounding areas. • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Front Desk Supervisor with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: • 6 months to 1 year related experience; One year college or technical school; or equivalent combination of education and experience. • Solid organizational, time-management and prioritization skills • Exceptional customer service skills • Maintain a valid Driver's License from the state which you reside with no major violations Benefits As a Front Desk Supervisor with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Compensation: $17.00 - $17.25 • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
    $17-17.3 hourly 15d ago
  • Business Office Manager

    Legacy Health Services 4.6company rating

    Parma, OH

    Job Title: Business Office Manager - Long-Term CareLocation: ClevelandJob Type: Full-Time | Competitive Pay & Benefits About the Role:We're seeking a detail-oriented and compassionate Business Office Manager to lead our business office operations in a long-term care setting. If you're experienced in healthcare billing, trust fund management, and team leadership, we'd love to meet you! Key Responsibilities: Oversee daily business office functions Responsible for timely Private Pay collections and statements Manage billing for Medicare, Medicaid & Managed Care Maintain resident trust accounts using RFMS Ensure accurate census updates daily and verification of Insurance Benefits Supervise and support office staff Collaborate with clinical and administrative teams Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently, including management of office staff. Qualifications: 3-5 years of experience in a long-term care business office (preferred) Strong knowledge of Medicare/Medicaid billing and collections Proficiency in Microsoft Office, PointClickCare, and Resident Trust Accounts Familiarity with Ohio Medicaid Portal (PNM), my CGS, Insurance Portals, Level of Care requests and LTC Authorizations (a plus) Excellent leadership and communication skills Must be able to positively interact with residents, family members, team members, visitors and government agencies as required Why Join Us? Purpose-driven work that supports resident care Supportive, team-oriented culture Opportunities for professional growth Competitive compensation and benefits Apply today and make a meaningful impact! We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.
    $53k-62k yearly est. 18d ago
  • Hotel Front Office Manager

    The Del Monte Lodge 4.2company rating

    Cleveland, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Office Operations Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Office Operations Manager, you will directly supervise associates in the Front Office and Bistro Departments and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: * Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. * Ensure proper cash and key control procedures are followed. * Answer inquiries pertaining to hotel policies and services. * Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. * Perform Front Desk and Bistro duties as needed. * Ensure food quality and service standards are being maintained for Bistro and meeting room functions. * Ensure food sanitation and proper food handling standards are being followed. * Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. * Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. * Ensure all brand standards and initiatives are implemented and followed. * Perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions. * Maintain up to date records and files. * Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. * Ensure the cleanliness of the Front office, lobby and surrounding areas. * Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Front Office Operations Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: * 1 to 3 years related experience in guest services, front desk or related professional area * Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. * Proven customer service and staff management skills * Ability to work as part of a team and complete tasks individually * Solid organizational, time-management and prioritization skills * Maintain a valid Driver's License from the state which you reside with no major violations Benefits As a Front Office Operations Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Compensation: $18.00 per hour and up based on experience (plus overtime with bonus potential) * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities
    $18 hourly 15d ago
  • Business Office Manager Orchards of Alliance

    The Orchards/Harvest Therapy

    Alliance, OH

    Full-time Description The Business Office Manager shall assist in directing the administration and operation of the skilled nursing facilities in collaboration with the Administrator. The Business Office Manager is responsible for assisting in the development, implementation and evaluation of organizational systems including tactical management in the care, safety, and satisfaction of customers as well as aspects of the facility's operation such as human resources, regulatory compliance, life safety, and administrative support. Additionally, the position shall be responsible for coordinating data for input and submission of the resident assessment instrument, initiation of the care plan process within the scope of nursing practice with and through the facility specific interdisciplinary team as delegated by the Director of Nursing. The Business Office Manager must ensure compliance in accordance with current professional practice standards, physicians' orders, The Orchards' policies and procedures and local, state and federal regulations and requirements. Essential Duties and Responsibilities Teamwork with the following and all other duties and responsibilities assigned. 1. Effective strategic and tactical leadership that includes supporting core values, addressing zero tolerance behaviors and maintaining active communication with all employees. 2. Actively manage the facility's revenue cycle from immediately post-admission throughout the customer life cycle 3. Reviews, corrects, and/or certifies the facility's daily and monthly census. 4. Review and update new and tenured client insurance information in the administrative system of record 5. Meet with the client and/or their party responsible to discuss financial services including payment terms and arrangements as well as 3rd party payer applications and/or requirements 6. Work with internal and external financial services partners to ensure that timely and complete payments are received, deposited, and posted 7.Participate and direct monthly triple check claims review process 8. Review facility accounts receivable with finance and administration to advise on focus accounts and identify isolated and systemic challenges 9. Maintains resident trust/personal needs accounts and petty cash funds in accordance with company policies and state and federal regulations 10. Provide human resources support to include new hire onboarding, coordinating employee concerns or grievances, and interfacing with organizational HR staff to serve staff needs 11. Communicate and correspond in a timely and professional manner with internal and external stakeholders Other Responsibilities 1. Assist in applying for representative payee for social security, SSI, or pension benefits 2. Review and mail resident statements and facility correspondence 3. Assist and participate in compiling 3rd party required documentation for pre and post payment audits Requirements Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree in accounting (preferred); or three to five years' related experience and/or training; or equivalent combination of education and experience in health-related field, health administration, business, or public policy. Complete annual state mandated training requirements (Regular In-services as well as any external training). Language Skills Ability to read, analyze, and interpret the most complex documents and regulations from accreditation organizations, the Department of Health, the Department of Aging, the Department of Labor, the Wage and Hour Division, state and local fire marshals, and the Occupational Safety and Health Administration. Ability to respond effectively to the most sensitive inquiries or complaints from the above agencies and those of residents' families. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference when reviewing new research or findings relating to the Orchards and deciding on its relevance to the operations of the facility. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations within the duties of this position. Reasoning Ability Ability to deal with several abstract variables to define problems, collect data, establish facts, and draw valid conclusions as they relate to the Orchards settings when prioritizing work and that of subordinates, making operational decisions, and handling situations that arise from residents, family members, supervisors, and employees. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables as they relate to the settings and situations mentioned above. Computer Skills Uses e-mail to communicate with others internally and externally. Individual should also have knowledge of spreadsheet and word processing software to create reports, correspondence, and presentations. Certificates, Licenses, Registrations Current Registered Nurse or Licensed Practical Nurse license in Ohio required. Requires periodic renewal through re-certification or continuing education. Other Skills and Abilities Skills specific to communicating with geriatric residents are required. Ability to communicate effectively and empathetically on sensitive subjects. Medical Screenings Physical upon hire and Tuberculosis testing are required annually. Mental Abilities * The ability to get along with others and engage them in projects or activities * The ability to concentrate for extended periods of time * The ability to shift focus from one task to another * The ability to prioritize tasks effectively Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit at a desk or conference table; and talk or hear when interacting with various individuals and groups. The employee is occasionally required to stand while conversing with various individuals; and walk throughout the Orchards facilities on the campus and to/from vehicles and buildings. The employee occasionally is required to use hands to finger, handle, or feel to operate the computer or telephone, or to manipulate other office equipment and supplies; reach with hands and arms to for supplies, binder, and files; stoop, kneel, or crouch to communicate with residents and to place items in or get items from low drawers or shelves; and taste or smell to make sure that the food and environment are pleasing to residents and their families. The employee must frequently lift and/or move up to 10 pounds, which is generally offices supplies such as reams of paper, files, and forms and occasionally lift and/or move up to 100 pounds when moving residents by wheel chair. Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus when driving, pushing a resident wheel chair, and in order to visually inspect the campus at close range and at a distance; close vision when working at the computer or with paperwork; and color vision for decorating the units and to read color-coded spreadsheets or documents. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to airborne viruses, bacteria, or other bodily pathogens carried by residents. The employee is occasionally exposed to outside weather conditions and fumes or airborne particles when driving from one campus to another or participating in an outdoor resident social activity. The noise level in the work environment can range from quiet while in a private office to loud while driving, attending a large residential social event, or visiting resident common areas where there are televisions and equipment operating, phones ringing, light to heavy traffic, and people talking. _____________________________________________________________________________ s represent a general outline of job duties, functions, and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time. It is The Orchards' policy to base hiring decisions solely on the individual's ability to perform essential job functions. Persons with disabilities are eligible for this position provided they can perform those functions with reasonable accommodation. I have read the Business Office Manager job description. By my signature I confirm that I fully understand and certify that I am able to perform the duties listed.
    $49k-72k yearly est. 37d ago
  • Hotel Front Office Manager

    Delmonte Hotel Group 4.5company rating

    Cleveland, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Office Operations Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Office Operations Manager, you will directly supervise associates in the Front Office and Bistro Departments and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: • Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. • Ensure proper cash and key control procedures are followed. • Answer inquiries pertaining to hotel policies and services. • Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. • Perform Front Desk and Bistro duties as needed. • Ensure food quality and service standards are being maintained for Bistro and meeting room functions. • Ensure food sanitation and proper food handling standards are being followed. • Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. • Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. • Ensure all brand standards and initiatives are implemented and followed. • Perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions. • Maintain up to date records and files. • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. • Ensure the cleanliness of the Front office, lobby and surrounding areas. • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Front Office Operations Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: • 1 to 3 years related experience in guest services, front desk or related professional area • Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. • Proven customer service and staff management skills • Ability to work as part of a team and complete tasks individually • Solid organizational, time-management and prioritization skills • Maintain a valid Driver's License from the state which you reside with no major violations Benefits As a Front Office Operations Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Compensation: $18.00 per hour and up based on experience (plus overtime with bonus potential) • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
    $18 hourly 15d ago
  • Business Office Manager - Moraine, OH - Full Time

    Unitedhealth Group Inc. 4.6company rating

    Dayton, OH

    Explore opportunities with Caretenders Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. * This position is office based with no remote or hybrid options. * Schedule is Mon-Fri 8AM-4:30PM. * Bachelor's degree required. The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently. Primary Responsibilities: * Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations * Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors * Performs and or manages billing audits per policy and follows-up with corrections * Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Must possess at least one of the following: * 3+ years of healthcare experience * 3+ years of experience in an office administration role * Bachelor's Degree * Computer proficiency, including Microsoft Office suite Preferred Qualifications: * Demonstrated solid organizational, written, verbal communication, and time management skills * Demonstrated computer proficiency, including Microsoft Office suite * Demonstrated ability to work independently * Demonstrated solid process and people leadership abilities * Experience with payroll process, supply management, and basic financial knowledg Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $20.4-36.4 hourly 15d ago
  • Office Manager, Practice Operations (Dermatology) - Canton

    Apex Dermatology and Skin Surgery Center LLC

    Canton, OH

    Job Description Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking an experienced and motivated for our Canton A location. The Office Manager will drive operational excellence, financial performance, and regulatory compliance within a high-volume dermatology practice. The Office Manager oversees daily clinical and administrative operations, staff leadership and development, budgeting and revenue cycle performance, and policy implementation to ensure efficient workflows and exceptional patient care. The Office Manager serves as the primary liaison between Providers, staff, and Regional Leadership, ensuring alignment, accountability, and continuous improvement. Schedule Full-time, [5 days per week] Monday - Friday One rotating Saturday a Month Key Responsibilities Lead and manage all clinical and administrative staff, including hiring, onboarding, training, scheduling, performance management, and payroll approval. Foster a positive, high-performing culture through coaching, team huddles, and clear communication. Oversee daily office operations to ensure optimal patient flow, service excellence, and operational continuity. Serve as the primary clinical and operational liaison for Providers, the Regional Manager, and cross-functional teams. Maintain full P&L responsibility, including budgeting, expense control, billing oversight, and revenue cycle optimization. Ensure strict compliance with OSHA, HIPAA, MIPS, and all regulatory requirements; maintain audits, logs, and documentation standards. Monitor clinical documentation, chart audits, dashboards, and performance metrics; analyze data and report trends to leadership. Oversee MA and MR training programs, ensuring competency validation, documentation, and continuous education. Manage provider schedules, smart scheduling optimization, and collaboration with Call Center leadership on triage and scheduling protocols. Maintain medical supply inventory and approve all ordering to support uninterrupted clinical operations. Support practice growth through collaboration with internal departments, marketing initiatives, and patient engagement strategies. Step into clinical or front-office functions as needed to ensure seamless operations. Travel as required and perform additional duties as assigned by the Regional Manager. Qualifications 5+ years of medical office management or healthcare leadership experience. Proven ability to lead, coach, and develop teams in a fast-paced, patient-centered environment. Strong financial acumen with demonstrated experience in revenue cycle management and insurance operations. Advanced communication, problem-solving, and conflict-resolution skills. Proficiency with EHR systems, Microsoft Office (including Excel), and reporting tools. Data-driven mindset with the ability to analyze metrics and implement operational improvements. High school diploma or equivalent required; Bachelor's degree in Healthcare Administration, Business, or a clinical certification (LPN, CMA) preferred. Career Growth Opportunities Motivated Office Managers may pursue: Opportunities to grow into multisite or regional management positions over time Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care. Physical Requirements & Work Environment Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office Manual dexterity for typing, data entry, and handling office equipment Ability to speak clearly, hear callers, and interact with patients in person Visual acuity sufficient to read patient information and EMR screens Ability to occasionally lift up to 20 pounds (e.g., office supplies) Work performed in a professional medical office setting with regular interaction with patients, providers, and staff Fast-paced environment requiring multitasking, attention to detail, and calm communication Exposure to cleaning supplies, office equipment, and moderate noise levels Must adhere to all health and safety policies, including infection control standards Apex Skin Culture Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care. Employee Health & Safety Requirements: All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information. Equal Employment Opportunity Statement: Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $40k-68k yearly est. 13d ago
  • Business Office Manager Full Time

    United Surgical Partners International

    Cincinnati, OH

    Mayfield Spine Surgery Center is hiring a Full-Time Business Office Manager! Welcome to Mayfield Spine Surgery Center! Mayfield Spine Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Business Office Manager to join our team. As a Business Office Manager, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Business Office Manager at Mayfield Spine Surgery Center The Business Office Manager exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center. Plans, organizes and directs all aspects of the Business Office including the administration of all policies on accounting, insurance, internal controls, accounts payable, auditing of patient accounts, scheduling, admissions, medical records, and claims processing. Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate. Qualifications: * Bachelor's degree in business or related business experience. * Preferred three years of management experience including three years in a health care organization. * Additional appropriate education may be substituted for two years of fiscal management experience. * Experience in Revenue Cycle Management * Thorough understanding of the insurance industry. * Knowledge of governmental regulations. * Maintains a high level of proficiency in computer applications. * Skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives. * Skills in establishing and maintaining effective working relationships with patients, staff, and the general public. * Ability to communicate clearly and effectively with all levels of management regarding fiscal policies. What We Offer: As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. * Competitive wages * Opportunities to better yourself professionally * Health, Dental & Vision Coverage * 401(k) retirement plan * Paid Time Off (PTO) * Company Paid Holidays * Employee Assistance Programs * Health Savings Account/ Flexible Spending Account * Education Assistance * Short Term Disability and Long Term Disability Insurance Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1
    $47k-69k yearly est. 51d ago
  • Manager, Business Office

    Lifepoint Health 4.1company rating

    Ohio

    Your experience matters At Highland Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants And much more... About Us People are our passion and purpose. Highland Springs is a 72 bed hospital located in Highland Hills, OH and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Essential Functions: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Highland Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $56k-67k yearly est. Auto-Apply 37d ago
  • Manager, Business Office

    Lifepoint Hospitals 4.1company rating

    Highland Hills, OH

    Your experience matters At Highland Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Health (Medical, Dental, Vision) and 401K Benefits for full-time employees * Competitive Paid Time Off * Employee Assistance Program - mental, physical, and financial wellness assistance * Tuition Reimbursement/Assistance for qualified applicants * And much more... About Us People are our passion and purpose. Highland Springs is a 72 bed hospital located in Highland Hills, OH and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Essential Functions: * Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. * Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. * Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Highland Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $56k-67k yearly est. 6d ago

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