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  • Senior Director, Front Office Advice & Guidance

    Empower Retirement 4.3company rating

    Remote director of front office job

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Senior Director of Front Office Advice and Guidance, you will serve as a trusted compliance advisor to Empower's front-office and supervisory leaders. You'll guide the advice, sales, and service functions within Empower Personal Wealth (EPW) and Empower Workplace Solutions (EWS) to ensure activities meet all regulatory and internal standards. Leading a team of compliance professionals, you'll provide oversight across both broker-dealer and investment advisory operations-helping Empower deliver advice with integrity, transparency, and consistency. What you will do: Partner with the VP of Compliance, senior leaders, and front-office executives to implement the compliance framework for EPW and EWS Serve as the primary compliance contact for advice delivery, supervision, and client conduct matters Provide expert interpretation and guidance on SEC, FINRA, and DOL regulations, including Regulation Best Interest and the Investment Advisers Act of 1940 Advise business leaders on regulatory impacts of major initiatives and recommend risk-based solutions Define and manage compliance initiatives supporting advice, distribution, and supervision functions Coordinate across business and control partners to implement new or evolving regulatory requirements Track open compliance issues to ensure timely resolution and escalation as needed Communicate emerging risks, trends, and program updates to senior management and key stakeholders Develop and maintain compliance policies, procedures, and governance frameworks for front-office activities Represent Compliance on committees and working groups related to client advice, supervision, and service What you will bring: Bachelor's degree or equivalent experience (advanced degree preferred) 10+ years of compliance experience within broker-dealer and investment advisory environments FINRA Series 7 and 65 (or 7 and 66) plus 9/10 or 24 required, or ability to obtain within corporate timelines. FINRA fingerprinting required Proven experience leading compliance programs or advisory functions at a senior level Must have the ability to learn and develop a deep understanding of the business; build strong relationships through regular communication and active participation in committees and projects; and objectively assess inherent regulatory risks. This includes developing a comprehensive understanding of the control environment, accurately identifying weaknesses, measuring control effectiveness, and partnering with the business to advocate for and drive effective remediation. Deep understanding of SEC, FINRA, and DOL regulations and enforcement trends Strong knowledge of advice delivery, supervision, and client interaction frameworks Excellent communication and relationship-building skills across business and control teams Strategic thinking and sound judgment in applying regulatory standards to business initiatives Must demonstrate a “challenger” mindset and strong relationship skills to build durable, collaborative partnerships with business leaders What will set you apart: Recognized as a trusted compliance advisor to senior leadership Experience building or transforming compliance programs in dynamic business settings Deep familiarity with compliance governance and control effectiveness assessments Track record of identifying and remediating control weaknesses through partnership Proven success balancing business objectives with regulatory expectations Exceptional written and verbal communication skills for executive audiences ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $138,000.00 - $200,100.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-17-2026 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
    $138k-200.1k yearly Auto-Apply 10d ago
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  • Director of Front Office (Full-time) | InterContinental Miami Downtown

    IHG 2.8company rating

    Remote director of front office job

    About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year. Your day to day: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. As the Director of Front Office, you will manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, club lounge, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND RESPONSIBILITIES: Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction. Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies. Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, IHG One Rewards enrollments, etc. Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. Maintain procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy Establish, implement, and maintain training and procedures for ISC to serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. Interact with outside contacts: Guests - to ensure their total satisfaction Regulatory agencies - regarding safety and emergency matters Other contacts as needed (professional organizations, community groups) Perform other duties as assigned. May serve “manager on duty” as required. ACCOUNTABILITY: This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel, or reporting to a Director of Rooms Division at a large luxury or resort hotel. Typically supervises front desk agents, and bell/van services, reservations, ISC, etc. May oversee subordinate supervisors. Qualifications and Requirements: Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling various objects Use a keyboard to operate various property management and reservations systems, etc. Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, specialized training and/or certifications, etc. May be required to work nights, weekends, and/or holidays. What we offer: The salary range for this role is $95,000 - $100,000 annually. This job is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
    $95k-100k yearly Auto-Apply 25d ago
  • Payroll & Stock Administration Manager

    Omada Health 4.3company rating

    Remote director of front office job

    Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Job overview: We are seeking a highly skilled Payroll & Stock Administration Manager to oversee our payroll operations and stock administration functions. This role is crucial in ensuring accurate and compliant payroll processes while managing the complexities of equity compensation. The ideal candidate will have a robust understanding of payroll systems, stock administration, and a passion for continuous improvement and employee satisfaction. About you: You are a detail-oriented accounting professional with expertise in payroll and equity compensation. With a deep understanding of relevant laws and accounting standards, you are adept at managing complex processes. You have strong analytical skills and the ability to communicate effectively with employees and management. You're committed to accuracy, compliance, and providing exceptional support to our employees. Your impact: Payroll Management: Oversee all aspects of payroll processing, ensuring accuracy, compliance with local, state, and federal regulations, and timely payments. Stock Administration: Manage the capitalization table and equity programs including stock options and ESPP through all plan-related actions Compliance & Reporting: Ensure compliance with payroll and stock plan regulations, maintaining accurate records and supporting audit requirements. System Optimization: Lead efforts to optimize payroll and stock administration systems, implementing enhancements to improve efficiency and accuracy. Stakeholder Collaboration: Work with HR, Finance, and external vendors to manage payroll and stock administration processes and respond to employee inquiries. Process Improvement: Identify opportunities for process improvements within payroll and stock administration to streamline operations and enhance controls. Training & Support: Provide training and guidance to team members and stakeholders on payroll and stock administration processes and policies. Requirements: Bachelors degree required 7+ years of payroll and stock administration management Bonus Points for: Experience implementing automated HRIS, payroll, or stock administration applications to enhance efficiency. Experience in a fast-paced or high-growth environment, adapting to changing demands. Understanding of accounting standards related to stock-based compensation (ASC 718). Experience managing processes and systems to maximize effectiveness in a SOX compliant environment. Excellent communication skills and experience in presenting to leadership and employees. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 29 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. Our scope exceeds 1,900+ customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement's Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different. Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $128,800 - $161,000*, Colorado Base Compensation Ranges: $123,200 - $154,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.
    $128.8k-161k yearly Auto-Apply 37d ago
  • Director of Rooms - Eaton DC

    Langham Hospitality Group 4.3company rating

    Remote director of front office job

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Located in Washington DC, Eaton is more than just a hotel, it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create. POSITION OVERVIEW The ideal candidate will be socially conscious, culturally competent, with an interest in building community. The Director of Rooms will guide the Front Office, Engineering and Housekeeping Leadership teams and is responsible to leading these departments towards providing exceptional service to every guest while simultaneously maximizing hotel profitability. This position is responsible for managing the short and long-term planning of all rooms departments and for overseeing the day-to-day operations of the rooms departments and related areas. Furthermore, the Director of Rooms will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. The Director of Rooms will be reporting to the General Manager. JOB RESPONSIBILITIES Responsible for overseeing and guiding the overall day-to-day operation of the rooms departments. Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting and budgeting. Overseeing the health, safety and security of our guests and fellows, ensuring health and safety remains a consistent priority. Lead and support all rooms departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate fellow training activities. Foster a solution-oriented, engaged work environment, motivating and engaging fellows to continuously deliver the best possible service to our guests. Ensure that monthly financial outlooks for all rooms departments are on time, on target and accurate, and all necessary reporting deadlines are met. Coordinate the planning and implementation of CAPEX projects. Update and ensure timely awareness of the hotel's business continuity plan as well as its emergency and crisis management plans. Assume the responsibilities of the Manager on Duty. Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas, making adjustments as needed via department heads. Conduct weekly one-on-one meetings with all rooms department heads to ensure proper training, review of financials, goals and operational performance. Attend operational line ups at least once a week for Engineering, Housekeeping and Front Desk. Meet all financial review dates and corporate directed programs in a timely fashion. Ensure that all rooms departments maintain budgeted productivity levels and Eaton Workshop standard checkbook accounting procedures. Develop managers for future advancement through competency training. Interview, hire and regularly engage and monitor the development of management trainees. Make sure that all rooms department heads follow the payroll procedure, managing overtime and meal break penalties. Inspect rooms regularly (weekly at a minimum) with the Front Office Leadership, Director of Housekeeping and Chief Engineer. Arrange the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Motivate, coach, counsel and discipline all rooms department management. Be in the public areas during peak times, greeting guests and offering assistance as needed. PHYSICAL Periods of standing exceeding 50% of shifts are required. Position is a very active position. Ability to follow instructions, directions, and meet deadlines. Ability to work alone in an established routine. KNOWLEDGE & EXPERTISE Must have previous experience in Front Office and Housekeeping leadership, within a similar hotel brand is required. Past engineering experience is not a requirement but working knowledge of the department is favored. Preferable to have previous experience as Director of Rooms. Extensive Hotel operations experience required. Demonstrated knowledge of budget planning and financial controls. Any combination of education and experience equivalent to high school diploma. Ability to speak, communicate and read effectively in English, both verbally and in writing. Capable of working in fast paced environment and possess high level attention to detail. Must possess excellent interpersonal skills, are gracious, friendly and work well with others. For more information about the property, please visit: **************************************************
    $69k-103k yearly est. Auto-Apply 9d ago
  • Manager, LMS Administration and Operations (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Remote director of front office job

    The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 32d ago
  • AEM (Adobe Experience Manager) Administrator

    Leidos 4.7company rating

    Remote director of front office job

    Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos offers a robust benefits package including competitive salaries, 401K Retirement Plan, comprehensive medical, dental, and vision coverage; flexible work schedule to allow for life/work balance; tuition reimbursement and more day one! If this sounds like the kind of environment where you can thrive, keep reading! The Treasury Solutions and Development program at Leidos is seeking an Adobe Experience Manager (AEM) Administrator to join our high-performing team for a long-term engagement with the Internal Revenue Service (IRS). This role will focus on achieving key project objectives and deliverables. You'll be involved in AEM administration and some software development, debugging, and addressing customer queries across multiple products as we modernize applications and migrate to the cloud. The ideal candidate will manage entire projects or processes spanning multiple technical areas, ensuring smooth progress. Each day will present unique challenges, making it a dynamic and engaging position. If you have a passion for AEM Administration and want to contribute to impactful projects, we'd love to hear from you! This position is currently HYBRID and will require 2-3 days of in-person work at a local IRS site, but is subject to change at the customer's request. Clearance Requirement: Candidates must be a US Citizen or Lawful Permanent Resident (LPR) with at least three consecutive years of U.S. residency, from the date of legal entry, as an LPR and be Federal Tax compliant and up to date on tax payments; if not, the candidate will not be considered. Primary Responsibilities: AEM administration. Administration, troubleshooting, and optimization of AEM instance. Collaborate closely with our customers to tackle complex and unique challenges that affect multiple areas and disciplines. Develop techniques at a pace that is mission-focused. Utilize the latest cloud technologies and how they can be applied to complex problems for the migration of applications to the cloud. Design technical solutions using Agile methodology. System Testing and verification activities to include test generation, execution, and documentation. System Integration activities to include requirements gathering, architecture design, testing, CI/CD, monitoring, documentation, stakeholder communication, training, and support. Basic Qualifications: Bachelor's degree and 4+ years of experience with Adobe Experience Manager (AEM) implementing full-cycle Adobe AEM projects. However, an equivalent combination of education, certification(s) and relevant experience will be considered in lieu of bachelor's degree. 4+ years of experience with AEM Administration. Developer experience with AEM. Experience in migrating legacy on a pre-AEM system to the cloud. Solid experience with AEM building blocks, including templates, components, dialogs, widgets, and bundles. Unit Testing: Experience in writing and conducting unit tests for code reliability. Git: Proficient in using version control systems like Git for code collaboration. Professional experience in the design and implementation of complex solutions, ideally both clean-slate projects and updates to legacy code bases. Experience in and demonstrated ability to work quickly in an agile environment. Strong communication skills to convey technical concepts and collaborate with team members. IDEs and Toolchains: Experience with development tools, integrated development environments (IDEs), and toolchains relevant to development boards. Proficiency in coding for embedded systems. Ability to adapt to new technologies and work in a dynamic environment. Ability to analyze problems and come up with effective solutions, and the ability to work effectively within a team to drive success across various technical domains. Ability to obtain and maintain a Minimum Background Investigation (MBI clearance) before starting. Preferred Qualifications: Current IRS MBI and prior IRS experience is highly desirable. Experience in Java Development, specializing in Hibernate. Java: Proficient in both application and embedded code development. Experience in Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, DAM, and Workflows. Microservices knowledge and experience in identifying the need for microservices, developing requirements, programming microservices, and testing. Experience with building tools like ANT, Maven, and Gradle. Experience in Adaptive forms, a plus. AI development, a plus. Experience of Communication Protocols to interface with peripheral devices. Cloud computing experience with migrating applications to the cloud and developing UI on the front end. Knowledge of the latest technologies and how they can be applied to complex problems. Demonstrated expertise in interfacing and scripting with Oracle Database to include the creation and modification of tables, queries, and data structures. Commitment to code correctness and quality assurance through static analysis, code review, automated testing, and continuous integration. Salary Range for this position is $120,000 - $137,000 annually. Leidos is a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. We deliver mission-focused solutions, including cloud services, enterprise IT solutions, data center modernization, operational technology, and cybersecurity, including end-to-end cyber integration and high-grade encryption. Innovate and create at Leidos! We have no shortage of challenging technical and research problems. Join the Leidos team and apply your talents to solve them. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:December 8, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
    $120k-137k yearly Auto-Apply 39d ago
  • Firm Administrative Manager

    Beebout Williams & Olds CPAs

    Remote director of front office job

    Job DescriptionBenefits: IRA with employer match Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About BW&O CPAs Beebout, Williams & Olds CPAs is a growing, tech forward, and mission driven public accounting firm serving individuals and a range of businesses including privately held companies, affordable housing and not-for-profit organizations. We value innovation, team collaboration, and meaningful work. The Role Lead the operating functions of the firm. You will oversee the people, processes, vendors, and tools that keep the firm movingclient intake and onboarding, maintaining standard operating procedures (SOPs) for all areas of the firm, HR administration, invoice communication and AR collections management, preparing firm metrics for Principals, managing vendor relationships and subscriptions, liaison with our IT service provider, and office space management so Principals, Directors, and client service teams can focus on superior client service and timely delivery. What Youll Lead Firm Operations Maintain, develop, and/or help improve SOPs for internal functions and external client services within our practice management platform. Standardize naming conventions for all internal documents and work items New Client Intake and Onboarding Hire, train, schedule, and supervise Operations Coordinator(s) and admin staff. Tax Return Operations Oversee operations staff on tax processing work-ensure accurate and timely completion Manage tax processing work assignments to delegate evenly between operations team Ensure firm SOPs are maintained during tax return processing and following timely completion Human Resources Administration Assist with the hiring of new employees by posting jobs, scheduling interviews, preparing Managers and Principals for interviews. Track PTO, time-off requests, remote work agreements, and team schedules. Assist with Performance Review cycles-preparing review forms, managing deadlines, and coordination of performance review meetings. Onboarding new employees Offboarding exiting employees Billing and Firm Reporting Prepare billing review for Principals with Tax and Audit Managers following a standard billing cycle. Manage the AR collections process with operations and administrative staff Prepare dashboard reports for Managers, Directors, and Principals and schedule reoccurring meetings to review. Vendor and subscription management of all firm software, renewals, and licenses. Technology & IT Liaison Internal point person between IT managed service provider (IT/MSP) Coordinate new device set up for employees with IT/MSP Coordinate IT trainings with IT/MSP annually Client Service & Experience Ensure new clients follow the onboarding process and manage set up until work has been assigned. Oversee administrative team on inbound client inquiries and ensure completion and assist with escalation to Principals Work with Chief of Operations on client facing communication templates Compliance & Policies Maintain and roll-out firm policies Assist with the annual updates of the employee handbook Maintain CPE tracking and renewals for EAs and CPAs Support Audit Director with Peer Review tasks Facilities Manage services with janitorial, utilities, and access controls Manage office supplies and equipment Vendors and Contracts management Internal event logistics including holiday parties, client events, luncheons, and firm retreats. Qualifications 710+ years in professional services operations (CPA or law firm strongly preferred), including 3+ years supervising admin staff. Fluency with Microsoft365 apps (Outlook, Word, Excel, Teams) Built and enforced SOPs Excellent written communication and discretion with confidential information. Detailed, organized, and decisiveable to lead a high-volume, detailed heavy operation. Work Schedule & Hours Full-time onsite at El Dorado Hills office. Standard business hours with availability for additional hours during tax deadlines and peak cycles; minimal travel. Compensation & Benefits Competitive base salary ($70,000$110,000 DOE) with discretionary bonus; Healthcare and Dental, IRA with employer match, PTO, and firm holidays. How to Apply Email your resume and cover letter to ******************. BW&O CPAs is an equal opportunity employer. We value diversity and are committed to an inclusive workplace.
    $70k-110k yearly Easy Apply 16d ago
  • Remote position: Administrative Manager

    Shanghai BSF Human Resources Co

    Remote director of front office job

    Job brief Our client is a leading global technology company dedicated to driving digital transformation for enterprises through innovative digital solutions. As a forward-thinking organization at the forefront of digital innovation, they are seeking an experienced Administrative Manager to support their dynamic and growing operations in the U.S. Position Overview: The Administrative Manager will play a pivotal role in managing and optimizing the administrative functions to ensure seamless daily operations within the company. This position requires a highly organized, proactive, and detail-oriented professional capable of supporting a fast-paced, multicultural environment. Responsibilities Lead and coordinate all administrative activities and processes to enhance operational efficiency. Supervise and mentor administrative staff, fostering teamwork and continuous improvement. Manage office resources, including procurement and inventory control of supplies. Develop and enforce office policies and procedures aligned with company standards and compliance requirements. Collaborate closely with cross-functional teams to support business needs and facilitate smooth communication. Coordinate scheduling, meetings, and corporate events for executives and teams. Prepare internal and external reports, presentations, and official correspondence. Ensure adherence to legal, regulatory, and safety standards. Manage vendor contracts and relationships to optimize service and cost-effectiveness. Drive special projects aimed at enhancing operational workflows and organizational effectiveness. Requirements Bachelors degree in Business Administration, Management, or related field preferred. At least 5 years of experience in administrative management or similar roles, ideally within a technology or fast-growing enterprise. Proven leadership skills with the ability to manage teams effectively. Excellent organizational, multitasking, and problem-solving capabilities. Proficient in Microsoft Office Suite and office management tools. Strong verbal and written communication skills in English. Familiarity with budgeting and financial oversight is advantageous. Fluency in Chinese is a plus.
    $60k-92k yearly est. 60d+ ago
  • Business Office Manager Home Health

    Pruitt Health 4.2company rating

    Remote director of front office job

    Business Office Manager Home Health - 2515359 Description Business Office Manager - Home Health ServicesLocation: TampaHome is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with a rewarding career as a member of our PruittHealth family. JOB PURPOSE: Responsible for assisting the Administrator with administrative functions of the home health agency and supervising clerical office staff. KEY RESPONSIBILITIES:• Evaluate office processes and report opportunities for improvement to the Administrator. • Perform data entry functions as needed for the efficiency of the office operations. • Order office supplies as directed by Administrator and manage supply expenses against budgeted allotment. • Assure coverage for receptionist duties of the office. • Submit accounts payable information and maintain a system to ensure invoices are submitted and paid on a timely basis. • Maintain lines of communication with billing department to ensure paperwork is completed in a timely manner to facilitate proper billing. • Work on billing reports daily to ensure timely filing of claims. • Ensure accuracy of daily census. • Track and maintain personnel files for agency and branch locations. • Responsible for collection and data entry of payroll information for agency and branch locations. • Must be well organized with ability to set clear priorities. • Ability to work a flexible schedule. • Participation in center/agency surveys (Licensure/JCAHO) and any subsequently required reports. • Participation in mandatory in-services. • Honor patients/residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints. • Provide clerical support to the Administrator and office management staff as needed. As a member of our team, clinicians will have access to top-of-the-market pay structures with unlimited income potential, progressive benefit plan, mileage reimbursement, opportunity for career growth, additional pay incentives, and flexible schedules - plus a great team environment that reflects our commitment to caring for our 16,000 partners. Qualifications MINIMUM EDUCATION REQUIRED:• Two (2) years of college or business school and/or equivalent combination of experience and training. MINIMUM EXPERIENCE REQUIRED:• One (1) year administrative experience in healthcare or similar services industry. ADDITIONAL QUALIFICATIONS:• Associate or bachelor's Degree in business or related field preferred. • Two (2) years of previous office management experience preferred Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth!As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. For more information regarding Florida's Care Provider Background Screening Clearinghouse Education and Awareness, please visit ************* flclearinghouse. com Job: Administrative Primary Location: Florida-Tampa Schedule: Full-time : Shift:1st ShiftJob Posting: Dec 5, 2025, 9:04:39 PM Work Locations: PH @ Home - Tampa 15310 Amberly Drive Suite 250 Tampa 33647
    $51k-68k yearly est. Auto-Apply 4h ago
  • Administrative Manager - Mon - Fri - 8:30am-5:30pm

    Williams Lea

    Director of front office job in Columbus, OH

    Williams Lea is hiring for an Account Manager for our Columbus office to work hybrid from Monday through Friday, 8:30 am to 5:30 pm! Salary: $73,112 - $76,960 per year. Benefits: * Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) * 401k Retirement Savings Plan Including Employer Match * Paid Time Off (PTO) * Life Insurance * Paid Parental Leave * Short-term & Long-term Disability * Healthcare & Dependent Care Flexible Spending Accounts * Domestic Partner Coverage * Commuter Benefits * Legal Assistance * Employee Assistance Program (EAP) * Access to on-site Gym and Café * Company Provided Parking * Additional Employee Perks and Discounts The individual's primary responsibility will be to communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost-to-serve models, applying continuous improvement initiatives, and team growth and development. Job duties: * Establish the quality of service delivery across their portfolio of accounts * Implement standardized processes for all aspects of operations * Track operational controls and ensure management information reporting requirements are fulfilled * Accomplish action items from account plans * Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services * Follow delegations of authority for operations team * Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting * Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback * Promote a culture of high performance and continuous improvement that values learning and a commitment to quality * Investigate and resolve issues escalated by the portfolio client(s) and communicate significant issues to the Operations Director and client services * Have a strong knowledge clients' businesses and the impact of our services * Manage overall performance metrics of accounts/departments against contract/target metrics * Provide team with clear communications regarding target metrics/expectations and support their achievements * Escalate operational, compliance and financial risk areas * Manage the selection, induction, development, retention, motivation and performance of direct reports * Establish a structured succession plan for key roles * Support new business implementation * Cascade key business and organizational messages down to the associate level, per the appropriate channels * Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement * Ensure that operational processes stay within agreed upon budgets and timelines * Provide training and development opportunities and serve in mentoring role for his/her direct reports * Compilation and issue of monthly client billing * Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork Job qualifications: * A Bachelor's degree or equivalent experience is required * Over 5 years' experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment * Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations * Excellent client service skills with a service-minded approach towards the client * Proven experience in the delivery and management of complex multi-service solutions for clients * Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #piq
    $73.1k-77k yearly Auto-Apply 60d+ ago
  • Administrative Manager

    Christian Social Service of Illino

    Remote director of front office job

    Full-time Description At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable, detailed oriented Administrative Manager to serve at our Carterville office. This position is perfect for office professionals who are highly organized and value being part of a great team. Most importantly, the work you'll do helps support our frontline workers providing care for traumatized youth! If you're ready to change the world, please apply today!!! At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). Description of Typical Work Schedule: 40 hour workweek; schedule to be discussed with direct supervisor and may change as needs of the department change (Hours set based on necessity of department or office.) PURPOSE: The Administrative Manager is a support position for the foster care program and liaison between the program and HR. This position works closely with hiring managers in the office to ensure successful new hire onboarding and preparation. This position also provides direct program support through oversight/supervision of the administrative liaisons who are responsible for implementing foster care program procedures throughout the agency. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Ensures filing is being conducted/maintained per DCFS/COA standards. - · Conducts File transfers and storage in accordance with DCFS/COA standards. · Oversees office wide legal screen tracking/completion. · Oversees ACR preparations/Completion. · Provides direct employee support to foster care program-included but not limited to data collection for DCFS, review of foster care files. · Assists APD with employee morale initiatives. · Processes applicants on Paycom and schedules interviews for all positions in the office. · Completes pre-hire paperwork, reference checks, prior employment checks, and communicates with HR for applicant hiring. · Responsible for new staff onboarding process including enrollment in necessary trainings, new hire orientation and first day preparation. · Makes travel arrangements for staff as needed. . · Completes Personal Action Form and job requisitions. · Coordinates with staff for appropriate HR contact when need arrives. · Leads/manages Secret Santa. · Ensures distribution and return of survey's required by agency/COA. · Collects/tracks completion of Employee Evaluations. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED Degree/Field Required: Associate degree/60 hours of college credit or two years' experience demonstrating successfully operating within an office in fast-paced environment and with multi-departments. (Related fields will be considered.) Degree/Field Preferred: N/A (Related fields will be considered.) Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. . Experience Required: Minimum two years' experience of demonstrating successful operating within an office in fast-paced environment and with multi-departments. (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). Licenses/Certifications Required: N/A Licenses/Certifications Preferred: N/A SKILLS REQUIRED Manager-specific: N/A Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English. Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do. Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others. Technical: N/A Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments. Proficient Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software Expert Computer Skills In: Excel, Outlook, PowerPoint, Word, Database Management Software MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand. PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet. VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines. WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is based primarily in an office environment. Other PPE Required: N/A VEHICLE RELATED REQUIREMENTS: Access to reliable transportation to get to/from work: Required. Access to a reliable automobile: Not required Must provide proof of auto liability insurance (and continue to while working in this position): Not required Must possess a valid driver's license: Not required Please Be Advised: Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for. Drug Free Workplace: Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained. Salary Description $48,000.00 Annual Salary
    $48k yearly 19d ago
  • Business Office Manager

    The Estates at Knightsbridge

    Director of front office job in Columbus, OH

    *Perks and Benefits* Earn up to 1% wage increase every quarter 401K Retirement Plan with Safe Harbor matching contribution Length of Service Bonus Program of up to $5,000 Employee Referral Bonus of up to $1,000 Access to earned wages prior to payday Generous PTO Plan Career Development An employee engaged scheduling system Affordable Medical, Dental, Vision, Supplemental Benefits Sinceri Senior Living Discount Marketplace Walking Spree rewards for healthy habits Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status Purpose: Responsible for coordinating and managing office functions and providing assistance to the Administrator daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients with clerical duties as needed. Minimum Eligibility Requirements: Working knowledge of computers including Excel, Word, and MS Office is required. A desire and willingness to learn new systems. Two years bookkeeping experience, including, but not limited to, accounts receivable, accounts payable, and payroll functions is preferred. Two year degree in Business or Accounting preferred. Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented. Ability to represent the facility in a positive and professional manner. Must be able to work effectively in an individual or team setting. Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. Essential Functions: Accounts Receivable Post resident payments, record on cash log, and ensure timely and accurate input. As well as make timely bank deposits. Collections Collect in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be Resident Information Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's account. Accounts Payable Receive invoices and ensure accuracy of invoice and goods purchased. Code invoices and obtain proper authorization. Maintain orderly A/P files according to the bookkeeping manual. Payroll Process new hire information, terminations, and changes. Compute hours from time and attendance device, audit information, and enter into payroll input sheet. Petty Cash Maintenance Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations. Other Organize and maintain all employee files, employment documentation binders and resident financial file in accordance to state and company policies and standards. Answering the phones and referring to the appropriate department or person. Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. Follow Marketing guidelines for phone inquiries. All other duties as assigned by Administrator #LI-CM1
    $48k-71k yearly est. 7d ago
  • Business Office Manager

    Embassy Forest Hills

    Director of front office job in Columbus, OH

    Balancing budgets, enhancing lives; Forest Hills is looking for a highly motivated, experienced Business Office Manager with exceptional organizational & communication skills the has the passion for working in long term care. LTC experience required __________________________________________________________ Bi-weekly pay with Daily pay available Benefits offered for FT status - Available 1st of the month following 30 days Pet Insurance Generous PTO policy PHMP 401K Life Insurance (free w/full-time status) Professional and Personal growth Staff engagement monthly events planned weekly and much more! Business Office: · Manage the day-to-day functions of the business department. · Implement written policies and procedures that govern the accounting functions of the facility. · Verify remittance advices for the accuracy of each report. · Verify remittance advices for the accuracy of each Medicare report. · Record payments received to appropriate cash receipts journal (medical, insurance). · Post payments received to appropriate resident account. · Monitor and collect accounts receivables. · Assist in balancing accounts receivable by verifying computer printouts, etc. · Prepare and mail statements (insurance/coinsurance). · Input of all monthly ancillary charges. · Perform month end close. · Contact Insurance companies for follow-up and verification · Talk to family members concerning statements · Post A/P as necessary Experience: Long term care: 2 years (Required) Medicare/Medicaid: 1 year (Required) Insurance verification: 1 year (Required) Point Click Care: 1 year (Required) Healthcare management: 1 year (Required)
    $48k-71k yearly est. 1d ago
  • Administration Manager

    Nippon Express USA 4.0company rating

    Director of front office job in Grove City, OH

    Nippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon Express U.S.A., Inc. ("NEU") was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world. Responsibilities The Accounting and Administration Manager will be responsible for managing the assignments of accounting operations, monthly, quarterly and yearly financial closing, various reports to Accounting & Finance Division, implementing and maintaining internal control. * Ensures Accounting processes are accurate and timely in accordance with company policies and procedures. * Coordinates Accounting Closings with Regional Accounting & Finance Division, and other Accounting Centers. * Creates various accounting reports to ensure that all reports are accurately and timely prepared and submitted. * Supporting and training agents / Managers AS400 / SAP * Accounting functions set up for Customers. Vendors, make Credit card payments and process, create documents for accounting, payment requests, wire requests. Review Vendor and Customer Statements. * Assist Accounting and Branch with AR or AP corrections * Candidate will be point of contact for branch, HR business partner and head office Divisions. Salary Pay Range: $70,000.00 - 90,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At NEU, it is not typical for an individual to be hired at or near the top of the range for the role Qualifications * Bachelor of Science, Accounting Degree. * 5-7 years accounting experience. * Strong knowledge of accounting systems software. * Strong teamwork skills * Good communications skills - listening, providing and receiving feedback * Process improvement * Strong computer and analytical skills - PowerPoint, Word, and Excel Organization Relationships: Will work with all levels in the organization. Work Environment: (With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Nippon Express offers a generous Employee Benefits Package including: * Medical, Dental, and Vision beginning the 1st of the month after 30 days. * 401k with a company match * Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more. * Generous Vacation and Sick time. Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $70k-90k yearly Auto-Apply 60d+ ago
  • Business Office Manager

    Sinceri Senior Living 4.0company rating

    Director of front office job in Columbus, OH

    * Perks and Benefits* * Earn up to 1% wage increase every quarter * 401K Retirement Plan with Safe Harbor matching contribution * Length of Service Bonus Program of up to $5,000 * Employee Referral Bonus of up to $1,000 * Access to earned wages prior to payday * Generous PTO Plan * Career Development * An employee engaged scheduling system * Affordable Medical, Dental, Vision, Supplemental Benefits * Sinceri Senior Living Discount Marketplace * Walking Spree rewards for healthy habits Oh, and did we mention an amazing Team Environment? * Some benefits may vary depending on position and employment status Purpose: Responsible for coordinating and managing office functions and providing assistance to the Administrator daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients with clerical duties as needed. Minimum Eligibility Requirements: * Working knowledge of computers including Excel, Word, and MS Office is required. * A desire and willingness to learn new systems. * Two years bookkeeping experience, including, but not limited to, accounts receivable, accounts payable, and payroll functions is preferred. * Two year degree in Business or Accounting preferred. * Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented. * Ability to represent the facility in a positive and professional manner. * Must be able to work effectively in an individual or team setting. * Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. Essential Functions: * Accounts Receivable * Post resident payments, record on cash log, and ensure timely and accurate input. As well as make timely bank deposits. * Collections * Collect in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be * Resident Information * Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's account. * Accounts Payable * Receive invoices and ensure accuracy of invoice and goods purchased. Code invoices and obtain proper authorization. Maintain orderly A/P files according to the bookkeeping manual. * Payroll * Process new hire information, terminations, and changes. Compute hours from time and attendance device, audit information, and enter into payroll input sheet. * Petty Cash Maintenance * Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations. * Other * Organize and maintain all employee files, employment documentation binders and resident financial file in accordance to state and company policies and standards. * Answering the phones and referring to the appropriate department or person. * Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. * Follow Marketing guidelines for phone inquiries. * All other duties as assigned by Administrator #LI-CM1
    $48k-69k yearly est. 9d ago
  • Manager, Business Office

    Sun Behavioral 3.5company rating

    Director of front office job in Columbus, OH

    The Business Office Manager reports to the CFO and is responsible for financial data integrity and quality assurance. The goal of this position is to ensure high quality service for accuracy of information. Clinical / Technical Skills (40% of performance review) * Daily Census Reconciliation: Running reports, balancing census and resolving error/variances to completion * Outpatient charge entry-understanding contractual setup or relevant charge data, ensuring all outpatient charges fall within insurance guidelines/requirements and enter them into WellSky * Monitors physician charges and resolve discrepancies timely * Ensures patients that are underinsured and unfunded are connected to available resources and/or verify financial status, if meets SUN charity guidelines request and post charity adjustments post discharge * Ensure single case agreements on OON payors have been initiated/completed and enter payment rate in WellSky to ensure claim drops appropriately. * Ensures patients are properly admitted to the correct type of room; communicates inaccuracies to CFO, Intake and UM * Verifies patients that are denied have been identified on the denial log. Update expected denied days and expected denied dollars * Prepares denial log for AR meeting and EOM, works closely with UM to ensure data is accurate * Audit/completes upfront collection log for usage, accuracy, and collection efforts weekly with additional review/completion by month end * Audit admissions and communicates findings pertaining to insurance verification, financial counseling, and demographic accuracy * Processes incoming mail in a timely manner according to established procedures * Processes Business Office email timely and efficiently. * Offers guidance to employees related to Point-of-Service collective activity * Effectively utilizes and understands the departmental computer system to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system. * Responsible for ensuring Efts are set up and depositing to the correct bank account. * Responsible that check deposits are scanned to the bank timely and set up EFTs for all manual checks. * Monitors insurance table in WellSky and request new Iplans, if appropriate * Resolve/refund AR credit balances * AR Analysis and report findings to the CFO * Responsible to prepare end of month reports for CFO * Performs other duties as assigned Safety (15% of performance review) * Strives to create a safe, healing environment for patients and family members * Follows all safety rules while on the job. * Reports near misses, as well as errors and accidents promptly. * Corrects minor safety hazards. * Communicates with peers and management regarding any hazards identified in the workplace. * Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. * Participates in quality projects, as assigned, and supports quality initiatives. Teamwork (15% of performance review) * Works well with others in a spirit of teamwork and cooperation. * Responds willingly to colleagues and serves as an active part of the hospital team. * Builds collaborative relationships with patients, families, staff, and physicians. * The ability to retrieve, communicate, and present data and information both verbally and in writing as required * Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. * Demonstrates adequate skills in all forms of communication. Integrity (15% of performance review) * Strives to always do the right thing for the patient, coworkers, and the hospital * Adheres to established standards, policies, procedures, protocols, and laws. * Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. * Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources. * Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership * Exemplifies professionalism through good attendance and positive attitude, at all times. Compassion (15% of performance review) * Demonstrates accountability for ensuring the highest quality patient care for patients. * Willingness to be accepting of those in need, and to extend a helping hand * Desire to go above and beyond for others * Understanding and accepting of cultural diversity and differences
    $47k-62k yearly est. 7d ago
  • Business Office Manager - Full Time

    Unitedhealth Group Inc. 4.6company rating

    Remote director of front office job

    Explore opportunities with Caretenders Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. * This position is office based with no remote or hybrid options. * Schedule is Mon-Fri 8AM-4:30PM. * Bachelor's degree required. The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: * Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations * Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors * Performs and or manages billing audits per policy and follows-up with corrections * Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Must possess at least one of the following: * 3+ years of healthcare experience * 3+ years of experience in an office administration role * Bachelor's Degree * Computer proficiency, including Microsoft Office suite Preferred Qualifications: * Demonstrated solid organizational, written, verbal communication, and time management skills * Demonstrated computer proficiency, including Microsoft Office suite * Demonstrated ability to work independently * Demonstrated solid process and people leadership abilities * Experience with payroll process, supply management, and basic financial knowledge * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $20.4-36.4 hourly 2d ago
  • Assistant Front Desk Manager

    Crescent Careers

    Director of front office job in Columbus, OH

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team and fill the role of Assistant Front Desk Manager. We are committed to providing you with: Highly competitive wages - Salary Range $23.00 - $25.00 Hourly. An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Hotel Rooms Discounts at Marriott properties worldwide. As the Assistant Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Here is what you will be doing each day: Coordinate with the Front Office Manager and assist in overseeing the front office operation of front desk and night audit. Work shifts with the front desk agents and night auditors, and "lead by example" with excellent leadership skills and impeccable hospitality guest service. Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding front desk agents and night auditors. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies. Ensure guest and team member satisfaction. Does this sound like you? You are a strong leader who is upbeat and approachable and who consistently demonstrates a natural ability to engage with guests and the general public. You will need a positive, collaborative style to work well with fellow managers and team members in all areas of hotel operations. You must be attentive to details, good at solving problems, and able to promote a passion for quality and service. You have at least 2 years of experience in a similar position in a hotel, excellent communication, leadership and customer service skills. You have a passion for providing our guests with exceptional customer and for making the guest's experience a memorable one. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $23-25 hourly 16d ago
  • Business Office Manager

    Delaware Opco LLC

    Director of front office job in Delaware, OH

    Job Description Business Office Manager Facility: Arbors at Delaware We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why Choose Arbors? One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with Arbors today! Summary:The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.Education/Experience: High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience. Prior supervisor experience in a business office setting preferred. Job Functions: Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office. This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations. Responsible for the supervision, hiring and training of the business office staff. Responsible for all aspects of the resident trust accounting system, including security of patient funds. Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary. Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections. Responsible for ensuring collections of balances due from residents while in the facility. Manages the Medicaid pending application and conversion process to ensure timely resolution. Responsible for month-end closing of billing system in accordance with company policy and timelines. Ensures patient bills and collection letters are processed accurately and timely. Communicates with Central Billing Office with additional billing information to clear claim edits and rejections. Coordinate responses to various audit requests. All other duties as assigned. Knowledge/Skills/Abilities: Point Click Care (PCC) billing system experience preferred. National Data Care Resident Funds Management System (RFMS) experience preferred. Experience using Excel, Power point, and Word. Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.
    $48k-71k yearly est. 5d ago
  • Business Office Manager

    Lionstone Care

    Director of front office job in Woodstock, OH

    The Business Office Manager is responsible for overseeing and managing the administrative, financial, and clerical functions of the business office in a healthcare, long-term care, or assisted living facility. This includes managing billing, accounts payable/receivable, payroll, and financial reporting. The Business Office Manager ensures efficient office operations, works closely with residents, families, and staff to address financial matters, and ensures compliance with regulatory and organizational policies. This role requires strong leadership, financial acumen, and excellent organizational skills. Key Responsibilities: Financial Management: Oversee the facility's billing and collection processes, ensuring accurate and timely invoicing for services provided to residents. Manage accounts receivable and payable, processing payments and ensuring accurate financial records. Prepare and submit financial reports, including monthly statements, budgets, and forecasts, for management review. Ensure compliance with financial policies, regulations, and standards, maintaining accurate and up-to-date financial records. Collaborate with department heads and facility leadership on budget management and cost control measures. Resident Billing and Accounts: Supervise the preparation and distribution of resident billing statements, addressing any billing discrepancies or concerns. Work with residents, families, and responsible parties to resolve billing inquiries, establish payment plans, and explain financial options. Ensure timely filing of insurance claims and follow up on pending or denied claims with insurance providers. Monitor and track resident account balances, payments, and collections, ensuring accurate records and timely collections. Payroll and Employee Benefits: Oversee the payroll process, ensuring accurate and timely payroll for all employees, including benefits administration and deductions. Maintain payroll records and ensure compliance with labor laws, tax regulations, and company policies. Coordinate with HR to ensure proper administration of employee benefits, including health insurance and retirement plans. Office Management: Supervise and manage office staff, including hiring, training, and evaluating the performance of administrative personnel. Oversee the organization and maintenance of resident files, financial records, and other essential documents. Ensure the business office operates efficiently, maintaining a professional, organized, and well-functioning environment. Order and manage office supplies and equipment to support smooth office operations. Regulatory Compliance: Ensure compliance with all federal, state, and local regulations related to financial operations, billing, and insurance claims. Prepare for and participate in audits, inspections, and surveys conducted by regulatory agencies. Maintain accurate and secure resident financial records, ensuring that all documentation meets regulatory requirements. Customer Service: Serve as a point of contact for residents and families regarding financial matters, providing clear explanations of billing and payment processes. Respond to inquiries and concerns from residents, families, and staff with professionalism and empathy. Collaborate with the nursing and administrative teams to address resident needs and ensure financial processes support high-quality care. Qualifications Education: Bachelor's degree in Business Administration, Accounting, Healthcare Administration, or a related field is preferred. Experience: Minimum of 3-5 years of experience in business office management, preferably in healthcare, long-term care, or assisted living. Experience in financial management, billing, and accounts payable/receivable is required. Skills: Strong financial management, budgeting, and reporting skills. Proficiency in accounting software, billing systems, and office management tools (e.g., Microsoft Office). Excellent communication and interpersonal skills, with the ability to handle sensitive financial matters discreetly. Strong leadership and team management abilities. Knowledge of healthcare regulations and insurance billing processes (Medicare, Medicaid, and private insurance). Strong problem-solving skills and attention to detail. #LIONSTONE123 People-Centered Rewards: Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities Continued Education Loan Repayment Program powered by Clasp
    $48k-70k yearly est. 6d ago

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