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Director of health services skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Cara Young Ph.D.,

Dr. Catherine Stubin Ph.D.

Director of health services example skills

Below we've compiled a list of the most critical director of health services skills. We ranked the top skills for directors of health services based on the percentage of resumes they appeared on. For example, 9.1% of director of health services resumes contained patients as a skill. Continue reading to find out what skills a director of health services needs to be successful in the workplace.

15 director of health services skills for your resume and career

1. Patients

Here's how directors of health services use patients:

Developed education programs for physicians on computer upgrades so they could locate patients and on-line documentation.
Assure efficient caseload management and scheduling of patients within assigned territory.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how directors of health services use patient care:

Facilitated multidisciplinary team in designing and implementing a comprehensive fall prevention program to decrease falls and increase quality of patient care.
Coordinate activities within the nursing unit with other patient care services including rehabilitation services.

3. Home Health

Here's how directors of health services use home health:

Directed and managed the home health agency's medical staff that provided skilled and unskilled private duty and home care services.
Work with Hospices and Home Health companies in the surrounding area to ensure the needs of the community were met.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors of health services use oversight:

Provided oversight of Customer Service, Corporate Branding, Quality Improvement & Customer Loyalty Development programs.
Program development, oversight and ongoing collaboration with external vendors who performed the Disease Management Programs.

6. Quality Care

Here's how directors of health services use quality care:

Developed new health service programs and technology, to assist staff to provide the highest quality care to all residents.
Worked closely with Hospice nurses on care plans, case management, and standards of quality care for terminal residents.

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7. Resident Care

Here's how directors of health services use resident care:

Participate in team meetings and family/resident care conferences, coordinating health care services and instructing resident's/families on health maintenance.
Lead quality assurance efforts regarding resident care in accordance with community policies and procedures.

8. Public Health

Here's how directors of health services use public health:

Coordinated interactions with public health & social services agencies, national/state/municipal offices, local businesses, immigrant/refugee groups.
Developed and provided leadership direction on national clinical and public health policies and procedures.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how directors of health services use cpr:

Oversee employee health requirements; provide all staff OSHA training, medication training, and Staff First Aid and CPR Certification.
Supervised and trained departmental staff and volunteers in operations and health related topics including CPR and First Aid.

10. Behavioral Health

Here's how directors of health services use behavioral health:

Provided professional supervision and consultation for all staff psychologists, behavior analysts, and counselors in the Behavioral Health Services Department.
Participated in major restructuring and remediation of clinical operations of full array of behavioral health services in community general hospital.

11. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how directors of health services use mental health:

Designed and implemented an innovative system of school based mental health interventions, including evidence based prevention and treatment strategies.
Strengthened liaison between mental health division and acute care division by active participation in Nursing Administration and other hospital committees.

12. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how directors of health services use quality improvement:

Participated in resident education: practice management, quality improvement, risk management and professional development.
Developed and directed program focused on outcomes research, quality measurement and clinical quality improvement.

13. Rehabilitation

Here's how directors of health services use rehabilitation:

Developed and piloted a four module self-study program on geriatric rehabilitation for support staff.
Recruited as Manager of Rehabilitation Services for the Hospital Opening Leadership Team.

14. Medication Management

Here's how directors of health services use medication management:

Worked closely with the child/adolescent psychiatrist medication management and monitored for medication efficacy and possible adverse side effects.
Developed and taught medication management to unlicensed personnel and clients including psychotropic medication.

15. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how directors of health services use clinical operations:

Lead the development of the clinical team to nurture commitment to CMS compliance and related regulatory requirements for Medicare clinical operations.
Worked closely with the Medical Director on various clinical operations of the facility.

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What skills help Directors Of Health Services find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of health services resumes?

Dr. Cara Young Ph.D.

Associate Professor, The University of Texas at Austin

More than skills, it is what school/program the student is graduating from and the types of clinical experiences they have had while in school, and the number of hours spent in those clinical settings.

What hard/technical skills are most important for Directors of health services?

Dr. Catherine Stubin Ph.D.

Assistant Professor, Rutgers University - Camden

Nursing is a complex profession that requires continuous interaction with a variety of individuals in a high-stress environment. The COVID-19 pandemic has increased nurses' psychological distress, which could leave the U.S. with an unstable nurse workforce in years to come.
Priority consideration must be given to the psychosocial needs of nurses, as preparing nurses to persevere through adversities is essential for maintaining their physical, mental, and emotional health throughout their careers. We need skilled, caring, competent nurses who can cope with the physical and psychological demands of the nursing profession. Resilience is a core value and fundamental theme that must be addressed in the nursing workforce. Research demonstrates that there is a correlation between a healthcare professional's resilience and well-being in the workplace. Access to or engagement with social resources can activate self-care and resilient attributes, and resilience training can positively impact nurse stress, mindfulness, and resilience. Resilient nurses can better manage their response to stress and adversity, which will contribute to patient safety and promote positive patient outcomes.

What soft skills should all Directors of health services possess?

Dr. Catherine Stubin Ph.D.

Assistant Professor, Rutgers University - Camden

What director of health services skills would you recommend for someone trying to advance their career?

Samantha Hickson

Professor of Practice, Morgan State University Department of Nursing, Morgan State University

Be open to the endless possibilities and always remain look for opportunities to learn.
Learning does not end with nursing school. In fact, nursing school is only the beginning
of a career of lifelong learning. Therefore, as a new graduate nurse it is easy to quickly
feel like you do not know enough. Be willing to ask for help, learn, research, take your
time, and lean on others for support. The world of nursing has no boundaries and there
will always be something new to learn and add to your repertoire.

What type of skills will young Directors of health services need?

Dr. Brenda S. Lessen Knoll PhD, RN

Associate Professor, Illinois Wesleyan University

Knowledge about COVID-19 is the obvious one, but the others might not be what people expect. An astute employer will look for graduates who have demonstrated incredible critical thinking for novel situations and the attitude needed to move through this PandemicPandemic. Tenacity. Vigilance. Proactiveness. Problem Solver. Positivity. Compassion. Team player. Out of the box thinking. Flexibility will be a key attribute as positions that new grads were hired for disappearing, and they get shifted to units where they are needed more. From the perspective of a graduate entering the workforce during a pandemic, they will have to understand the need for self-care and seek out support, or we won't have a nursing workforce left.

Do you want to know more?

List of director of health services skills to add to your resume

The most important skills for a director of health services resume and required skills for a director of health services to have include:

Patients
Patient Care
Home Health
Oversight
Social Work
Quality Care
Resident Care
Public Health
CPR
Behavioral Health
Mental Health
Quality Improvement
Rehabilitation
Medication Management
Clinical Operations
OSHA
Community Health

Staff Development
Professional Development
Regulatory Compliance
State Regulations
Health Education
Compassion
Substance Abuse
HIPAA
Medical Care
Business Development
Risk Management
Federal Regulations
Clinical Services
Clinical Supervision
Memory Care
Program Development
Primary Care

Infection Control
Utilization Management
Staff Training
Educational Programs
Direct Care
Strategic Plan
Medication Administration
CMS
Appeals
Community Resources
TB
Shared Services
Patient Satisfaction
Health Plan
Direct Supervision
Discharge Planning

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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