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Director Of Human Resources Operations skills for your resume and career

Updated January 8, 2025
4 min read
Quoted Experts
Dr. Vinh Nguyen Ph.D.,
Anthony Nyberg
Below we've compiled a list of the most critical director of human resources operations skills. We ranked the top skills for directors of human resources operations based on the percentage of resumes they appeared on. For example, 9.2% of director of human resources operations resumes contained hris as a skill. Continue reading to find out what skills a director of human resources operations needs to be successful in the workplace.

15 director of human resources operations skills for your resume and career

1. HRIS

Here's how directors of human resources operations use hris:
  • Created numerous HRIS report templates that are used to provide visibility and facilitate decision making by executives.
  • Managed two acquisition conversions from existing system to centralized HRIS system.

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how directors of human resources operations use continuous improvement:
  • Key executive credited with successful strategic planning, cross-functional communications, exemplary human resource management, and continuous improvement in operations.
  • Lead continuous improvement in staff capabilities by providing ongoing coaching and development opportunities, while reinforcing the company culture and values.

3. Project Management

Here's how directors of human resources operations use project management:
  • Provided subject matter expertise/project management support during M&A/RIF activities.
  • Established HR-wide program prioritization framework and project management standards.

4. Shared Services

Here's how directors of human resources operations use shared services:
  • Directed HR operations function via a centralized global shared services department.
  • Increased International market adoption of HR shared services platform by 12%, freeing incremental HR resources to focus on strategy development

5. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors of human resources operations use oversight:
  • Provided an oversight work efforts as appropriate to ensure the highest quality and best possible delivery of services.
  • Provide strategic oversight in the development of HR related systems and processes to more than 4,000 employees.

6. Process Improvement

Here's how directors of human resources operations use process improvement:
  • Launched a process improvement initiative within occupational and environmental medicine resulting in significant organizational changes and an integrated disability management model.
  • Mapped out reporting and data requirements for all implementations and process improvements for technology based solutions.

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7. Profiling

Here's how directors of human resources operations use profiling:
  • Implemented performance management processes, using integrated banding structure, job profiling system, and pay-for-performance program.

8. Payroll Processing

Here's how directors of human resources operations use payroll processing:
  • Prepared quarterly/yearly tax reconciliations and research, GL account reconciliations, monthly journal entries and year-end payroll processing.
  • Managed payroll processing for over 12,000 global active and 3,500 retired employees in 42 states with varying frequencies.

9. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how directors of human resources operations use business operations:
  • Partnered with management to propose and support significant changes to collective bargaining contract impacting business operations.
  • Monitor and ensure proper staffing levels corporate wide while balancing business operations and clinical necessity.

10. Employee Engagement

Here's how directors of human resources operations use employee engagement:
  • Co-led development and implementation of commercial wide talent retention strategy, reducing turnover and increasing employee engagement.
  • Developed employee relations programs resulting in increased employee engagement, lower absenteeism and turnover.

11. Human Resources Operations

Here's how directors of human resources operations use human resources operations:
  • Managed retail human resources operations supporting approximately 500 operating units and 15,000 retail and field staff associates.
  • Position reports operationally to the President, I/P and functionally through the Corporate Vice President, Human Resources Operations.

12. Employee Development

Here's how directors of human resources operations use employee development:
  • Managed and coordinated employee training and development program for employee development and compliance with mortgage regulations.
  • Implemented employee development programs aimed at newer supervisors and high potential individuals.

13. Succession Planning

Here's how directors of human resources operations use succession planning:
  • Expanded business unit Talent and Succession Planning Process globally and improved consistency in assessment of high potential talent and action planning.
  • Implemented new organization leadership review process focused on talent management and succession planning, including targeted development plans for diversity employees.

14. Labor Relations

Labor relations refer to the relationship between the employer and its employees. It usually deals with labor-management wherein it focuses on the collective bargaining agreement regarding work between the union of the employee in making decisions for the organization. On the other hand, findings mean the proper wages, hours of duty, working conditions, safety, and employee protection while at work, grievances, and other related concerns.

Here's how directors of human resources operations use labor relations:
  • Labor relations responsibility for 5 collective bargaining agreements covering 680 employees.
  • Participated in Labor Relations needs from grievance process through contract negotiations.

15. Unemployment Claims

Here's how directors of human resources operations use unemployment claims:
  • Represented the organization at all personnel related hearings/investigations and handled all unemployment claims.
  • Coordinated workers comp and unemployment claims and managed disputes.
top-skills

What skills help Directors Of Human Resources Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Director Of Human Resources Operations resumes?

Dr. Vinh Nguyen Ph.D.Dr. Vinh Nguyen Ph.D. LinkedIn Profile

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all Directors of human resources operations possess?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

In general, the "soft" skills are actually the hardest, and the most important of these skills involves strong communication and an ability to work in teams - most jobs and all companies require people to work together, and this is a very challenging skill, but imperative in the modern workforce.

What hard/technical skills are most important for Directors of human resources operations?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

HR, like many work environments, is driven by using data to address challenges. This requires a strong analytical foundation.

What Director Of Human Resources Operations skills would you recommend for someone trying to advance their career?

Sandi DornheckerSandi Dornhecker LinkedIn Profile

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What type of skills will young Directors of human resources operations need?

Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn Profile

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a Director Of Human Resources Operations stand out to employers?

Dr. Mary Kern Ph.D.Dr. Mary Kern Ph.D. LinkedIn Profile

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.
Do you want to know more?
Read more about what experts have to say about Director Of Human Resources Operations

List of director of human resources operations skills to add to your resume

Director Of Human Resources Operations Skills

The most important skills for a director of human resources operations resume and required skills for a director of human resources operations to have include:

  • HRIS
  • Continuous Improvement
  • Project Management
  • Shared Services
  • Oversight
  • Process Improvement
  • Profiling
  • Payroll Processing
  • Business Operations
  • Employee Engagement
  • Human Resources Operations
  • Employee Development
  • Succession Planning
  • Labor Relations
  • Unemployment Claims
  • Vendor Management
  • Workforce Planning
  • Business Objectives
  • Workers Compensation
  • Business Processes
  • Benefits Administration
  • Organizational Development
  • Conflict Resolution
  • Strategic Direction
  • Performance Evaluations
  • Federal Laws
  • Performance Management System
  • Hr Administration
  • FMLA
  • Human Resources Policies
  • Regulatory Compliance
  • Employment Legislation
  • Training Programs
  • Direct Reports
  • Strategic Plan
  • FLSA
  • HIPAA
  • Sexual Harassment
  • Exit Interviews
  • Performance Reviews
  • ADP
  • Legal Compliance
  • Policy Development
  • Due Diligence
  • Ongoing Management
  • Leadership Development
  • Collective Bargaining

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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