Director of human resources operations work from home jobs

Employee Relations Partner 100% remote - Boston Area only Attend onsite meetings as needed in Belmont/Middleboro Working hours: 8:30-5, flexible Type of contract - temp to perm potential Contract Duration: 3 months to start Compensation: $40- $55 depending on experience, looking for 3-5 years Must use own equipment for this position. Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law JOB OVERVIEW: Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed. 1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc. 2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate. 3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes. 4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles. 5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement 6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate. 7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary. 8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals. 9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues. 10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases. 11. Maintains a current body of knowledge of employment and labor laws. 12. Assists with the development, updating, and interpretation of employee relations policies and procedures. 13. Develops and maintains positive and effective working relationships with all colleagues. 14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc. 15. Using independent judgment, escalates issues to senior leadership as needed. 16. Performs other duties and projects as assigned Requirements: Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations. Case management system experience is preferred.

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. We are seeking a Director of Human Resources to oversee all aspects of our people strategy, ensuring that Submittable attracts, develops, and retains exceptional talent. As a strategic partner and hands-on leader, you will collaborate across the company to shape a supportive, high-performing culture by building and refining strategies, processes, programs, and policies that help our business achieve its goals while staying true to our mission and values. Reporting to the CFO, this role combines strategic leadership with hands-on execution across all areas of HR, including talent acquisition, employee relations, performance management, total rewards, compliance, engagement, and people development. How You'll Make an Impact * Advise and partner with the executive team on organizational design, workforce planning, and leadership development to support company growth * Build scalable people programs that strengthen performance, engagement, and accountability across the organization * Oversee recruiting and hiring efforts to ensure we attract top talent and maintain a healthy, diverse pipeline across all teams * Evolve recognition, feedback, and career progression frameworks that support employee growth and retention * Ensure HR operations, policies, and systems are efficient, compliant, and aligned with business needs * Leverage people analytics, data, and metrics to assess organizational health and guide actionable, data-informed decisions * Lead, mentor, and develop the HR team to drive operational excellence, align priorities with business objectives, and deliver measurable results Skills & Experience We Hope You Bring * 8+ years of progressive HR experience, with at least 4+ years leading HR teams across all HR functions - B2B SaaS or Technology company experience preferred * Demonstrated experience building and leading high-performing cross-discipline HR teams, with the ability to coach, influence, and develop leaders across the organization * Deep knowledge of and experience leading full cycle recruiting, hiring, and onboarding efforts * Proven ability to think strategically and commercially, aligning HR initiatives with overarching business goals and driving organizational performance at an executive level * Demonstrated expertise in organizational design, transformation, and change management, with the ability to analyze complex workforce needs, and implement effective structures and programs to support business growth * Exceptional consultative skills, with the ability to influence and advise senior leaders, providing strategic insights that drive HR initiatives and organizational effectiveness * Outstanding interpersonal and communication skills, with a collaborative approach that fosters teamwork and builds strong relationships across all levels of the organization * Strong analytical and problem-solving skills, with the ability to leverage data to inform strategic decisions and measure the success of HR initiatives Work Location & Time Zone: This is a remote, U.S.-based role - you must live and reside in the U.S. full-time. This position is open to individuals residing in the Central or Eastern Time Zones, or those living locally in Missoula, Montana. Due to team alignment and collaboration needs, we are unable to consider candidates located in the Pacific Timezone at this time. Salary Details: The annual salary range for this position is $142,375-$201,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: * Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts * 401(k) plan with employer match starting day one * Equity stock options to share in our success * Flexible hours, remote work options, and generous vacation and sick leave * Paid parental leave for mothers, fathers, and adoptive parents * Professional development stipends to support your career growth * Opportunities to participate in community outreach and volunteer programs * Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. Our Approach to AI in our Hiring Process We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Serving as the Director of HR & Payroll Operations, is a strategic leadership role responsible for the design, implementation, and optimization of HR & Payroll systems, policies, and processes to align with business goals and ensure compliance. Key responsibilities include overseeing daily HR & Payroll operations activities, managing HRMS and data management, ensuring compliance with labor and payroll laws, developing HR & payroll strategies, supervising, mentoring & developing staff, and providing expert advice on HR matters. The role focuses on efficient and effective HR & PR service delivery to support the organization's workforce and positive employee experience throughout our North America network of Regional Offices. HR & Payroll Operations Management * Directs the design, implementation, and administration of operational processes used to deliver HR & PR programs and projects. * Develops scalable methodologies and tools to optimize HR & PR operations and streamline core processes like onboarding, hiring, employment status changes terminations, and timekeeping. * Develop and implement HR and payroll policies, procedures, and initiatives to support organizational goals and ensure HR & PR strategy aligns with business strategy. * Oversee the daily activities of the HR & PR operations department, ensuring smooth and efficient operations * Oversee the daily activities of the HR & PR operations department, ensuring smooth and efficient operations from onboarding to offboarding. * Conducts research, evaluates, recommends, and implements best practices for HR & PR operations. Employee Relations & Organizational Support * Address employee relations issues, support managers with people challenges, and act as a key contact for employees regarding HR-related inquiries. * Administers or oversees the administration of human resource and payroll programs including, but not limited to, performance management; disciplinary matters; disputes and investigations; performance and talent management; payroll and timekeeping management; productivity, recognition, and morale. Compliance & Risk Management * Implement policies to ensure compliance with HR & PR regulations, including discrimination, labor & pay laws, pay equity, and data security initiatives. * Ensures that reporting and filings are accurate, timely, and compliant with regulatory requirements * Serve as Lead for all internal investigations and compliance. * Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance; including working with in-house counsel. Technology & Systems Management * Provide oversight of MEI's HR Management Information Systems (HRMS) and other HR & PR technologies, securely maintaining accurate employee records and analyzing HR metrics to identify areas for improvement. * Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource management system (HRMS). Mergers and Acquisitions * Provide support for acquisition activities throughout North America as they relate to employment, payroll and HRMS systems from due diligence through integration activities Team Leadership & Development * Lead, manage, supervise, mentor and develop the HR Support Services Manager, Payroll Manager and HRMS Manager and their teams, in creating deliverables aligned with MEI's strategic business directives and initiatives. * Provide leadership, direction and oversight on operational and transactional Human Resources and Payroll initiatives, programs including roll out organizationally. * Works in concert & collaboratively with co-Directors [Dir. of TA, Training & Development, Benefits & Compensation]and CHRO in recommending and supporting HR & PR related programs, policies and directives to include development and implementation within a technology based framework. * Lead, mentor, and develop HR, Payroll and HRMS team members, setting performance goals and ensuring consistent practices across the department. * Builds and maintains a strong functional team through effective recruiting, training, coaching, team building and succession planning. * Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, payroll and employment law; applies this knowledge to communicate changes in policy, practice, and resources to CHRO. * Develops, recommends and submits annual departmental budget. * Position reports to CHRO and will require moderate travel to regional offices as needed, such as for organic operations support and leadership engagement, and acquisition integration program implementation. Minimum Qualifications (Experience, Skills, and Education) * Bachelor's degree in HR, Business or equivalent in related field. * Minimum of eight (8) years' experience in Human Resources at a managerial level as HR generalist with oversight for payroll and payroll processing. * Minimum of five (5) years' experience working within HRMS systems. * Minimum of five (5) years' experience with employment and payroll program development, implementation and administration. * Minimum of five (5) years' experience with acquisitions co-leading HR & PR diligence and integrations. * Must confidentially demonstrate conduct that reflects MEI's Mission and Values as well as highest levels of discretion and confidentiality. * Excellent interpersonal communication (written, verbal and presentation), facilitation, project management and integration skills. * Deploys a working style that is highly collaborative, creative and solutions focused * Demonstrated abilities working remotely, in a multi-site/state, national Regional Office footprint. * Proven leadership abilities in providing direction, management, mentorship and development of a team. * Demonstrated aptitude to align HR, Payroll and HRMS strategies with organizational goals * Demonstrated abilities comfortably and effectively collaborating on other areas of Human Resources as needed, such as Talent Acquisition, Benefits and Compensation and Training & Development. * In-depth knowledge of best practices, employment & wage and hour laws across various States, and HRMS systems. * Ability to review and analyze People data and trends to drive informed decisions. * Possess positive and professional demeanor in support of company human resources and MEI culture. * Ability to use Microsoft Office Applications and HRMS software, preferably ADP. * Ability to travel >25% of time, or more as needed to support job position duties, with preference to easy access to a Tier 1 airport. Preferred Qualifications: * SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) credentials. * Industry Experience in Industrial Services, Construction Services or similar/parallel industries Physical Requirements and Working Conditions: Normal temperature-controlled office environment. Business Development will frequently use a computer, keyboard / mouse, cellular or office telephone, and regular business office equipment. Extended periods of sitting for long durations, occasional walking, and lifting up to ten pounds. Occasional walking over uneven outdoor terrain and/or exposure to inclement weather. Additional Requirements: Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI's customers have come to expect. Disclaimer: This is intended to summarize the type and level of work performed by Business Development and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary. MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.

The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees. This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership. Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives. Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements. Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns. Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas. Facilitate meetings, develop and present training programs on HR Related topics as needed. Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans. Provide policy guidance and interpretation of state specific and Federal labor law. Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. May recruit, train, develop, and supervise personnel.

The Assistant Head of HR will support the Head of HR in planning, organizing, and executing HR initiatives and operations aligned with the organization's mission. Responsibilities Co-Lead development of HR operations/processes to support recruiting professionals for volunteer opportunities, recruiting for internships, and recruiting student coaches from colleges/universities for Outreach Programs Co-Lead the continuous improvement of Onboarding and Engagement processes Co-Lead the planning and direction of training and development approaches to enhance the volunteer experience and engagement Work with the Head of HR to advise organization leadership on human resources issues and develop and implement effective HR policies and processes across the organization. Assist in the recruitment and management of the Human Resources volunteer team Function as a Human Resources expert and provide guidance to department managers on HR policies and practices Serve as a liaison between the HR team and the rest of the organization Serve as backup/step-in Head of HR Flexible hours, 5 hours commitment Virtual position Qualifications Strong (5-7 years), broad Human Resources experience with emphasis on recruiting and onboarding Excellent written, verbal and interpersonal communication skills Experience in a managerial or supervisory role Well organized, with strong attention to detail Comfort managing a virtual HR team Resourceful and creative This is a pro-bono volunteer position.

Why this company: Work in beautiful offices in San Antonio near a thriving growing area in town Be part of a company that is top 6% globally in the supplier space! Join a company that has been partnering with Deacon for 20+ years Pick one day a week to work remotely! Be a part of a company that continues to be a leader. Key Responsibilities: Lead expertise in exciting projects such as Talent Development and Organizational development initiatives. Create a positive work environment and partner to foster a synergistic team. Be part of large and important projects such as compensation review and succession planning Enhance systems such as HRIS to complete daily tasks for the company Work to provide a robust total rewards package for all team members. Qualifications: 10+ years of HR experience with a strong background in the foundation of all HR functions within progressive HR leadership experience Bachelor's degree is required and an HR Certification is a plus! Bilingual: Spanish and English is required Experience in the manufacturing industry is highly preferred or similar industry! Ability to manage large company projects! Strong interpersonal and leadership skills. Meet Your Recruiter Lauren Costley| Direct: 210.807.5627| lcostley@deaconrecruiting.com

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

Full-time Description MAHUBE-OTWA is actively recruiting a Human Resources Director dedicated elevating managerial capabilities and embedding strengths-based leadership across the organization. The ideal candidate will be strategic partner to the Executive Director, translating vision into impactful HR strategies that cultivate an empowering, growth-oriented culture. Responsibilities include operationalizing the executive director's vision, recruitment strategy development, performance management, culture & development, training, HR operations, employee relations & communication. This role demands a collaborative; culturally attuned HR leader committed to organizational excellence and transformative results. Pay: $80,246.4 - $90,001.6 Schedule: Exempt, Day Shift, Monday - Friday, Full Time Work Remotely: Remote with onsite expectations Location(s): Detroit Lakes, MN preferred other locations in 5 county service area may be considered. Travel required within the five-county service area as needed to perform job duties; occasional state/national travel for training Benefits: Health & Dental Insurance, Vision, Short Term Disability, Long Term Disability, Life Insurance, Retirement Plan, Holiday Pay, PTO and more… Why join the MAHUBE-OTWA family? Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities. EEO Statement: MAHUBE-OTWA is an Equal opportunity Employer (EEO) and Affirmative Action (AA) Employer. We recruit, select, hire, transfer, promote, demote, layoff, discipline, terminate, recall, compensate, and train without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, or status with regard to public assistance. We take affirmative steps to ensure that all of our company's employment practices are free of discrimination. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference . Please add references to your application or send separately to *************. Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW Requirements Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). A minimum of 8 years if progressive HR experience, with at least 3-5 years in a HR leadership role, ideally in a non-profit or mission-driven organization. Strong experience in performance management, employee engagement, and leadership development. Expertise in coaching and developing managers and ensuring they have the skills needed to succeed. Experience designing and implementing supervisory training programs focused on conflict resolution, performance management, and team engagement. A background in HR compliance and a thorough understanding of regulations affecting non-profit organizations. Experience integrating strengths-based leadership into people systems, including recruitment, training, and performance management processes. PHR/SPHR or SHRM-CP/SCP certification is highly desirable. Experience with HRIS systems, employee engagement platforms, and other HR technology tools. Strong leadership, communication, and problem-solving skills Valid driver's license with ability to travel to locations within agency service area.

The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Job Title: Director of Human Resources Supervisor: President & CEO Location: Mary Lincoln Cottage FLSA Status: Exempt, FT Organizational Function: Leadership PURPOSE: Oversee all aspects of Human Resources. Ensure that employee policies and procedures are aligned with and promote Minnetrista's mission, vision, values, and strategic goals. Participate in strategic and operational discussions and decision-making as a member of the Leadership Team. QUALIFICATIONS: 4+ years of Human Resources experience; some experience in a strategic leadership position is preferred. Have BS/BA degree in Human Resources or related field is a plus. Certification as PHR, SPHR, SHRM-CP or SHRM-SCP is preferred; Possess strong communication, multitasking, organizational, and project management skills; ability to work individually and collaboratively. Deliver timely outcomes. Demonstrate excellent interpersonal skills and analytical and problem-solving skills. Possess strong proficiency and demonstrated knowledge and experience using Microsoft Office Suite and HRIS/HCM system, preferably Paycor. To be successful in this position, an individual must be aligned with Minnetrista's cultural values and visitor-centric focus. The incumbent ensures effective working relationships by cultivating and maintaining professional credibility with all staff, administration, and volunteers. The individual demonstrates maturity, sound judgment, positive attitude, and works collaboratively with peers and colleagues throughout the organization and community. KEY RESPONSIBILITIES: Minnetrista's culture is team-oriented and collaborative. To that end, all position responsibilities include the following three performance expectations & priorities: Achieve the organization's purpose demonstrating Minnetrista's vision, values, mission, goals, and strategies daily. Help others achieve the organization's purpose through collaboration and teamwork. Carry out job function through completing the following essential duties directly or through subordinate personnel. JOB DUTIES: Demonstrate understanding of institutional policies and procedures; make thoughtful recommendations to the President and CEO when appropriate. Engage with entire Leadership team in strategic thinking, proactive decision-making, and constructive conflict on behalf of the institution. Represent Minnetrista by engaging with the local/regional community, as well as state and national level associations, as relevant to role Work with leadership and senior managers to advise and coach toward positive outcomes in cultural alignment, engagement, and skill development; implement tools, discussions, and resources to develop productive and healthy working environments. Collaborate with hiring managers to select high-quality, diverse employees. Perform all recruiting functions from advertising openings through selection and on-boarding. Develop and analyze HR data, using HRIS/HCM technology, to forward organizational strategy. Report to CEO and Board of Trustees as directed. Ensure integrity of data input and output. Manage day-to-day operations of the Human Resources office, including coordination of new hire paperwork, background checks, and database management (Altru). Supervise and coach the volunteer specialist, supporting their functions within the institution. Plan, organize, and facilitate all-staff meetings monthly, or as appropriate, including agenda development. Identify and recommend employee training and development programs; deliver internally or outsource. Oversee the performance management function, including review of all evaluations. Coach managers and other employees regarding employee relations. Conduct investigations and compile documentation, as needed. Assist management in delivering formal discipline, as necessary. Work with external legal counsel when needed. Inform employees on all benefit programs including health insurance, a qualified retirement plan, and other company benefits. Collaborate with Finance Office to administer benefits programs, including but not limited to the qualified retirement plan. Maintain and update job descriptions and organizational charts. Review performance merit increase requests against specified guidelines and evaluation ratings. Provide reporting, including anomalies, to the CEO. May be asked to report merit data to the Board of Trustees. Prepare for biweekly payroll processing; submit to Finance Office for processing. Coordinate all activities of the Minnetrista Internship Program, including recruitment, placement and follow-up. Maintain personnel files and related records in accordance with applicable labor laws and best practices. Maintain and update, at least annually, the institution's employee handbook, ensuring all personnel policies and practices are legally compliant, and follow regulatory and organizational guidelines. Monitor current regulatory trends and propose changes as appropriate. Develop, maintain and manage annual department budget. May participate or attend Board meetings as directed. Perform all other duties as required. WORK ENVIRONMENT Primary sedentary office environment with desk, computer, phone, physical files; remote work may be appropriate as facilitated through CEO. Must be able to move about 40-acre main campus. Work hours require flexibility with occasional on-call evenings and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minnetrista values diversity and inclusivity and is an Equal Opportunity Employer. Revised 7/2020; 7/2024, 10/2025 Compensation for this role is $60,000 annually, with some flexibility based on experience.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Manager, Workday HR Admin & Product Owner? Globe Life is looking for a Manager, Workday HR Admin & Product Owner to join the team! In this role, you will serve as a key strategic business leader at the intersection of HR process, people, and technology - driving innovation, efficiency, and excellence in our people systems. This role will partner with business leaders and IT to enhance the vision for Workday's HCM functionality, ensuring workflows align with business objectives, meet compliance requirements, and deliver excellent employee experience. Acting as the voice of the customer within HR Technology as the Product Owner, the Manager will collaborate closely with HR leaders, IT technical teams, and stakeholders to translate strategic priorities into scalable Workday solutions that enable data-driven decisions and operational success. As the Manager of the HR Admin team, this role will lead and develop Workday administrators, each specializing in specific workstreams such as Core HCM, Compensation, Benefits, Learning, Talent, and Payroll. The Manager will oversee productivity, ensuring their collective work aligns to a unified product vision and consistently delivers value-driven support to the organization. This is a remote / work-from-home position. What You Will Do: * Product Owner Responsibilities: * Own and prioritize the product backlog for Workday HCM features based on business value, stakeholder feedback, and technical dependencies. * Translate business requirements into detailed user stories with clear acceptance criteria and definition of final deliverables. * Collaborate directly with development and configuration teams to ensure user stories are well-defined and actionable. * Facilitate sprint planning, backlog refinement, and sprint reviews to maintain development velocity and quality. * Conduct regular stakeholder demos and gather feedback to validate deliverables and inform backlog priorities. * Make tactical product decisions within the established product roadmap and strategy. * Coordinate user acceptance testing and validate that delivered features meet acceptance criteria. * Manage release coordination with IT teams to ensure proper testing and deployment processes. * Serve as the primary point of contact between HR stakeholders and the technical delivery team. * People Leadership Responsibilities: * Lead and develop a team of Workday HR administrators across Core HCM, Compensation, Benefits, Talent, Learning, and Payroll modules. * Set clear performance expectations and provide regular coaching and feedback to team members. * Conduct performance reviews and create individual development plans aligned with career growth objectives. * Foster cross-functional collaboration and knowledge sharing among team members to build expertise across modules. * Ensure team adherence to governance standards, security protocols, and best practices. * Manage team capacity and workload distribution to optimize delivery and prevent burnout. * Recruit, onboard, and retain top talent for the Workday administration team. What You Can Bring: * Bachelor's degree in business administration, computer science, or related field. * 3-5 years Workday HCM experience with hands-on configuration and administration. * 2-3 years of leadership experience with technical or HR teams. * Workday certification, preferred. * Knowledge of employee lifecycle, compensation planning, benefits administration, talent management, and payroll operations. * Knowledge of data privacy, compliance requirements, and security protocols. * Understanding of Workday APIs, data flows, integration requirements, and system architecture principles. * Scrum, sprint planning, backlog management, and user story writing. * Able to translate business needs into technical language and specifications. * Relationship and expectation management across multiple departments. * Able to balance competing priorities based on business value, technical constraints, and stakeholder priorities. * Understanding of UAT processes and validation of acceptance criteria. * Understanding of HR processes and compliance requirements. * Experience creating clear requirements, process maps, and decision logs. * Able to translate between technical and business stakeholders. * Successful record of leading teams through system updates and process improvements. * Development of team members' technical, professional, and specialized functional skills. * Able to facilitate successful cross-training programs. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

Arootah is a rapidly growing advisory and coaching firm specializing in Alternative Investment & Family Office Advisory, Executive & Leadership Coaching, and Talent Acquisition & Development. Founded by Rich Bello, co-founder and COO of Blue Ridge Capital, Arootah leverages deep industry expertise to drive peak performance for executives, teams, and firms across the alternative investments landscape. Join Arootah's Network of Business Advisors serving Arootah's clients on a project basis in the alternative investment industry, including hedge funds, private equity firms, and family offices. Our mission is to deliver top-tier business advisory services tailored to the multifaceted needs of the alternative investments landscape. As part of the network, you will take on project-based assignments that let you apply your expertise directly to our client initiatives. These consulting roles provide the opportunity to work on varied and impactful projects across the alternative investments industry. Our Services Include: Advising alternative investment managers with front-to-back office services, including but not limited to operations, business development strategy, due diligence, human resources, and compliance Providing fractional expert advisors in key operational areas for emerging and established investment firms Offering executive, life, health, and career coaching for individuals Delivering talent acquisition and leadership development solutions Developing SaaS applications for enterprise and consumer use Visit us at ******************************** more information. WHO WE NEED: Arootah is searching for experienced Directors of Human Resources to consult to our highly prestigious client base. As a consultant, you will work with our Alternative Asset Firm and Family Office clients to provide expert advice. Having previously served in this leadership role, you have specific, hands-on experience developing, implementing, and managing a full human resource program for a leading Alternative Asset Firm or Family Office. What You'll Do Best practice reviews. Developing realistic and effective action plans. Breaking apart goals into actionable steps. Advising on vendor selection and oversight. Creating and implementing policies, procedures, and control measures. Evaluating each client's advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. Special projects or other areas of need. Develop, manage, and execute people practices, programs, and initiatives in support of the human resources needs for all employees across the firm with a focus on maximizing and leveraging the human capital assets of the organization. Devise the measurement of data, key performance indicators and people analytics to provide key insights and influence organizational, personnel and talent decisions, as it relates to the review and management of performance, hiring, learning and development, compensation, bonus, and profit-sharing programs and practices. Oversee the full local, state, and federal regulatory and compliance practices in all aspects of hiring, disciplinary actions, terminations, promotions, diversity, and inclusion. Analyze, construct, and continuously assess the compensation and benefits package of employees including, but not limited to all health and medical insurance coverage, savings and retirement plans, sick leave, paid time off, family, and personal leave policies ensuring compliance with all local, state, and federal regulatory and legal requirements. Establish the policies and procedures and advise managers for employee relations (ER) issues, compensation (during mid and year-end cycle), on-boarding and assimilation of new hires, development planning, talent processes, and various additional talent decisions. Support new managers or leaders in new roles, employee transitions and coverage plans for leaves of absences Ensure the organization's compliance with local, state, and federal regulations, workplace postings, changing labor laws, pandemics (or other health emergency), etc.; monitor and implement all new regulations and laws; conduct government-recommended or required investigations as needed, maintain records, and represent the organization at hearings. Oversee and proactively manage development solutions are in place to close gaps and build capability and bench strength vital for future leaders of the business. Responsible for the confidential and compliant record-keeping of all employee files; maintain and update employee information Partner with leaders and managers on key business issues and across the full HR suite of processes, talent themes and day-to-day matters to ensure delivery of appropriate solutions and execution of relevant processes in a client-centric manner. Be a resource to employees for questions and concerns and assist them with career development and progression topics and opportunities. Investigate employee issues and conflicts and bring them to resolution, document employee issues, corrective actions, and disciplinary actions. Communicate with Worker's Compensation carrier, Health & Welfare benefits carriers, DUA, PFML. or other government agencies, as necessary. Qualifications A Bachelor's Degree in Human Resources Management, Organizational Behavior, Psychology, Law, Business Administration, or a related field. MBA, Master's Degree in Human Resource Management, advanced degree, or certifications in Human Resource Management a plus. 10+ years of experience as a Director of Human Resources at a Alternative Asset Firm, family office or investment management company, with at least 5-10 years of HR Generalist experience to include broad experience across all areas of HR. Strong understanding of the financial services/investment management industry and the skill sets, demands and motivational factors impacting individuals. Extensive knowledge of legal, risk, regulatory, compliance and security issues involved human resources at the local, state, and federal levels. Ability to handle and problem solve, as required, in inquiries regarding complex ER issues, working with legal, risk, compliance, and security Hands-on experience in client management around complex strategic HR issues such as talent management, org design/development, change management, etc. Analytical approach, comfortable with data analysis tools, and possess an ability to use data, measures, and workforce analytics to provide key insights and influence organizational and talent decisions. Job Status Contractor Hours are based on the needs of the assigned client (0-40 hours per week). Join a well-funded disruptor in finance and technology. Enjoy the flexibility of remote work and choosing your assignments. Be part of a dynamic, high-energy company in its expansion stage. Now is the time to join! For more information, visit us at Arootah.com.

Averon is a joint venture between CVS Health and Cardinal Health with a vision of transforming the landscape of biosimilars and simplifying the channel for specialty products. Our mission is: together, we will lower the cost of specialty products for our customers. Position Summary: Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the organization. This position carries full responsibility and accountability for the development and execution of all operating processes essential to delivering high-quality services. A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows, and conduct regular evaluations to identify opportunities for ongoing improvement. The Director is responsible for creating, tracking, and reporting important success metrics to leadership, ensuring clear communication and alignment with the organization's goals. In addition to these core duties, the Director will be responsible for identifying, securing, and managing operations related to strategic partnerships. These partnerships are critical for driving enterprise value and delivering competitive advantages that benefit both customers and the business. As the leader of GPO Operations, the Director must demonstrate strong business acumen, executive presence, and exceptional customer engagement and presentation skills. The ability to recognize emerging trends, provide informed guidance regarding their impact, and propose actionable solutions to seize new opportunities is essential. Furthermore, the role requires influential leadership capabilities, including the ability to lead and affect change across groups without direct reporting lines, and to interact effectively at all organizational levels. Location - Fully remote Expectations Ability to apply advanced knowledge and understanding of GPO concepts, principles, and technical capabilities to manage a wide variety of projects. Define and develop policies and procedures for the GPO operation's team. Define and develop metrics on measuring outcomes and what is success. Work on or lead complex projects of large scope. Understand current GPO operational processes and be able to adapt to support future growth. Manage, support and mentor less experienced colleagues. Responsibilities Oversee the development, implementation, and continual improvement of Operations strategy by leveraging expertise in the specialty pharmaceutical market and GPO operations. Support cross-functional teams to refine operational processes and technology solutions for Wholesaler Contract Load, Contract Alignment, and Membership Management (including roster management, manufacturer notifications, participant contract performance, etc.). Stay informed about competitors and identify areas for unique positioning. Collaborate with other departments to determine necessary changes to processes and technology, then create and deploy effective solutions. Supervise all aspects of the GPO operating model and team, ensuring efficient and productive workflows. Develop metrics, dashboards, and reports to track performance and keep senior leadership informed. Qualifications Experience: Targeting 5+ years of relevant professional experience. 5+ years of leadership and team management demonstrated, including supervision of direct reports. Experience with pharmaceutical Group Purchasing Organizations (GPOs) and strategic partnerships. Firsthand knowledge of specialty pharmaceutical manufacturers and trade concepts. Strong understanding of GPO operations, including work with Manufacturer partners and Wholesalers. Proven entrepreneurial skills in strategy development and team building. Solid grasp of pharmaceutical distribution systems. Successful history leading cross-functional teams and managing complex programs. Technical Skills: Advanced Microsoft Office Skills (Excel, PowerBI, MS Teams, SharePoint, etc.). Proficiency with Contract Management software (willingness to learn). Analytical Skills: Proven ability to efficiently and effectively use advanced analytical skills to gather insights and data from multiple platforms to support business analyses. Soft Skills: Demonstrated ability to manage multiple workstreams. Strong collaborator with solid communication skills. Customer service, problem-solving, and analytical skills. Strong attention to detail and process driven. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Type: Full time To advance the purpose of InterVarsity, this position provides administrative and operational support to the Theological Formation team including but not limited to administration, records management and event and meeting planning, Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. We have an opportunity for a Full-time or Part-time position. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: Manage team calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track applications for Theological Formation courses Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Oversee compliance with national requirements, processes, and procedures Other duties as assigned Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”