Director of implementation full time jobs

Job Title: Director, Construction Program Management Reports To: Vice President, Business Operations & Alignment Department: Congruex Construction Services (CCS) Primary Location: Columbus, OH - open to other locations within the markets Employment Status: Full Time, Salary (Exempt) Company Profile: Congruex is looking for a Dir, Construction Project Management to join our team. Learn more about it at **************** . Who is Congruex Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions. We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S., and our core values of GRIT connect everything we do. We are the One Congruex Family. We are building tomorrow together. Your New Job The Position The Director of Construction Program Management is responsible for leading the planning, execution, and delivery of large-scale telecommunications infrastructure projects across multiple regions. This role oversees program managers, project teams, and contractors to ensure construction initiatives are completed on time, within budget, and aligned with strategic business goals. The director drives operational excellence, risk mitigation, and cross-functional coordination across engineering, permitting, procurement, and field operations. Job Responsibilities (Including, but not limited to): Program Leadership · Develop and manage national and regional construction programs for fiber, wireless, and other network infrastructure. · Define program scope, objectives, and success metrics in alignment with executive leadership. · Lead cross-functional planning and execution across engineering, permitting, and construction teams. Project Execution & Oversight · Oversee the full lifecycle of construction projects-from design and permitting to build-out and closeout. · Ensure adherence to timelines, budgets, safety standards, and quality benchmarks. · Resolve escalated issues related to site access, vendor performance, and regulatory compliance. Team & Vendor Management · Lead and mentor a team of program and project managers across multiple markets. · Manage relationships with contractors, subcontractors, and third-party service providers. · Negotiate contracts and ensure vendor accountability through KPIs and performance reviews. Process Optimization · Implement standardized project management methodologies and tools (e.g., PMO frameworks, dashboards). · Drive continuous improvement in scheduling, cost control, and resource allocation. · Leverage data analytics to forecast risks and optimize program delivery. Stakeholder Communication · Provide regular updates to executive leadership on program status, risks, and opportunities. · Collaborate with finance, legal, and operations teams to align construction efforts with broader business goals. · Represent the company in external meetings with customers, municipalities, utilities, and regulatory bodies. Required Skills & Qualifications: Education & Experience · Bachelor's degree in construction management, Civil Engineering, Telecommunications, or related field. · 10+ years of experience in construction program management, with at least 5 years in a senior role. · Proven track record of managing multi-million-dollar infrastructure programs across diverse geographies. Technical & Business Skills · Deep understanding of telecom construction practices, including OSP/ISP, fiber deployment, and wireless site development. · Proficiency in project management tools and ERP systems. · Strong financial acumen and experience managing large budgets and capital projects. Leadership & Communication · Exceptional leadership, negotiation, and stakeholder management skills. · Ability to lead cross-functional teams in a fast-paced, matrixed environment. · Strong written and verbal communication skills, including executive-level reporting. Why Work At Congruex No matter what role you play, you are an important part of the One Congruex Family. Opportunities We offer opportunities at all levels across the nation - from students to industry veterans - in areas of engineering, construction, and professional services. Wellbeing We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location. Culture The pillars of Congruex culture are GRIT, safety, inclusion, and family. · GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce. o Guts - having the guts to do the right thing o Reliability - being reliable to deliver what we promise o Innovation - innovating every day o Teamwork - embracing teamwork together as One Congruex · Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between. · Inclusion: Congruex embraces our team's diversity and promotes an inclusive workplace for all. · Family: We are a family-oriented company committed to the long-term health and development of our people. The Fine Print: We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.

Job Title: Director, Construction Program Management Reports To: Vice President, Business Operations & Alignment Department: Congruex Construction Services (CCS) Employment Status: Full Time, Salary (Exempt) Company Profile: Congruex is looking for a Dir, Construction Project Management to join our team. Learn more about it at ***************** Who is Congruex Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions. We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S., and our core values of GRIT connect everything we do. We are the One Congruex Family. We are building tomorrow together. Your New Job The Position The Director of Construction Program Management is responsible for leading the planning, execution, and delivery of large-scale telecommunications infrastructure projects across multiple regions. This role oversees program managers, project teams, and contractors to ensure construction initiatives are completed on time, within budget, and aligned with strategic business goals. The director drives operational excellence, risk mitigation, and cross-functional coordination across engineering, permitting, procurement, and field operations. Job Responsibilities (Including, but not limited to): Program Leadership * Develop and manage national and regional construction programs for fiber, wireless, and other network infrastructure. * Define program scope, objectives, and success metrics in alignment with executive leadership. * Lead cross-functional planning and execution across engineering, permitting, and construction teams. Project Execution & Oversight * Oversee the full lifecycle of construction projects-from design and permitting to build-out and closeout. * Ensure adherence to timelines, budgets, safety standards, and quality benchmarks. * Resolve escalated issues related to site access, vendor performance, and regulatory compliance. Team & Vendor Management * Lead and mentor a team of program and project managers across multiple markets. * Manage relationships with contractors, subcontractors, and third-party service providers. * Negotiate contracts and ensure vendor accountability through KPIs and performance reviews. Process Optimization * Implement standardized project management methodologies and tools (e.g., PMO frameworks, dashboards). * Drive continuous improvement in scheduling, cost control, and resource allocation. * Leverage data analytics to forecast risks and optimize program delivery. Stakeholder Communication * Provide regular updates to executive leadership on program status, risks, and opportunities. * Collaborate with finance, legal, and operations teams to align construction efforts with broader business goals. * Represent the company in external meetings with customers, municipalities, utilities, and regulatory bodies. Required Skills & Qualifications: Education & Experience * Bachelor's degree in construction management, Civil Engineering, Telecommunications, or related field. * 10+ years of experience in construction program management, with at least 5 years in a senior role. * Proven track record of managing multi-million-dollar infrastructure programs across diverse geographies. Technical & Business Skills * Deep understanding of telecom construction practices, including OSP/ISP, fiber deployment, and wireless site development. * Proficiency in project management tools and ERP systems. * Strong financial acumen and experience managing large budgets and capital projects. Leadership & Communication * Exceptional leadership, negotiation, and stakeholder management skills. * Ability to lead cross-functional teams in a fast-paced, matrixed environment. * Strong written and verbal communication skills, including executive-level reporting. Why Work At Congruex No matter what role you play, you are an important part of the One Congruex Family. Opportunities We offer opportunities at all levels across the nation - from students to industry veterans - in areas of engineering, construction, and professional services. Wellbeing We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location. Culture The pillars of Congruex culture are GRIT, safety, inclusion, and family. * GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce. o Guts - having the guts to do the right thing o Reliability - being reliable to deliver what we promise o Innovation - innovating every day o Teamwork - embracing teamwork together as One Congruex * Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between. * Inclusion: Congruex embraces our team's diversity and promotes an inclusive workplace for all. * Family: We are a family-oriented company committed to the long-term health and development of our people. The Fine Print: We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.

Day Service Professional Are you looking for an opportunity to have a positive impact on peoples' lives? Do you want to work Monday - Friday, first shift? Do you have reliable transportation and want to have fun out in the community? Ability Matters just might be for you. Ability Matters has been recognized for our pursuit of Excellence: Join a team that has received multiple awards, including the Columbus Business First Diversity in Business Award for our outstanding commitment to inclusivity, the BBB International Torch Awards for Ethics, for our contributions to enhancing community engagement, and The Ohio State University College of Education and Human Ecology Career Achievement Award. Key Responsibilities: Individualized Care with Inclusion: Provide individualized care that upholds the unique needs and aspirations of individuals with disabilities. Promote inclusion within the community, fostering a sense of belonging and empowerment. Community Integration: Engage in community outings, social activities, and events to encourage individuals to actively participate in community life and forge lasting connections. Provide direct service to individuals with disabilities throughout the community. Empowerment Through Skill Development: Collaborate with individuals to develop life skills, communication abilities, and self-confidence, enabling them to take control of their personal journeys. Person-Centered Support: Apply person-centered approaches, focusing on preferences, choices, and aspirations. Leverage the individual's strengths to drive growth. Behavioral Support with Dignity: Implement positive behavior support strategies that respect individuals' dignity. Handle challenging situations with empathy and de-escalation techniques. Holistic Care: Work in synergy with a multidisciplinary team, including therapists, case managers, and medical professionals, to provide holistic care that addresses individuals' physical, emotional, and social well-being. Advocacy and Self-Determination: Champion individuals' rights and self-determination. Assist them in making informed decisions about their lives and choices. Community Representation: Serve as an ambassador for Ability Matters Ohio, raising awareness, understanding, and inclusivity. Qualifications: 2 Year College Degree - preferred. Previous experience in direct care and community involvement is a plus. A demonstrated passion for promoting inclusion and empowerment. Excellent communication skills for fostering meaningful community connections. Strong problem-solving skills and adaptable mindset. Valid driver's license and reliable transportation. Benefits: Competitive compensation and benefits package. Opportunities for career advancement within Ability Matters. Ongoing training and professional development to enhance your skills. Contribute to meaningful work that directly improves individuals' lives. Supportive and inclusive work environment that values diversity. Full-Time Schedules Are Available If you are enthusiastic about making a positive impact by championing inclusion and community involvement for individuals with disabilities, we encourage you to apply for the role of Direct Service Professional at Ability Matters Ohio. To apply, please submit your resume and a cover letter detailing your relevant experience, your passion for fostering community connections, and how you align with our mission of inclusion. Ability Matters continues to pave the way in the industry of serving individuals with disabilities. Click here for more details: ************************** Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. Acts as a single point of contact for benefit plan implementation; Mediates and coordinates resolution of all project deliverables and implementation related tasks; Develops and executes implementation strategy consistent with customer expectations; Ensures strategy is administered in accordance with all performance guarantee arrangements; Engages team members to follow through on their responsibilities; Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations; Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. **Required Qualifications** + 1-2 years Project management and leadership experience. + Negotiation and conflict resolution skills across various levels of the organization. + Ability to remain flexible yet focused during stressful situations. + Attention to detail and accuracy while focusing on overall project deliverables. Ability to express complex concepts in a clear and concise manner. + Highly organized and able to quickly prioritize multiple assignments with high quality results. **Preferred Qualifications** + 5 years Healthcare industry experience. + Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems. **Education** + Associate's degree or equivalent experience (HS diploma + 2 years relevant experience). **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 12/19/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Full Time Perm Way of Work: Hybrid Salary: $155,400 - $233,100, plus equity and 25% annual bonus The Director Major Projects and Project Management Center of Excellence is responsible for leading the initiation & planning of gas major projects. This includes initiation, Planning, and Project Management Center of Excellence. Your primary objectives of the role includes leading consistent application of Project Management (PM) processes to meet project organizational goals, delivering execution ready projects on time and within budget, driving stage gate process for project estimate review, defining a consistent project life cycle process for capital projects, promoting and identifying opportunities for standardization of PM best practices. Your responsibilities may include, but are not limited to: Oversee the gas major projects portfolio, tracking and meeting project performance requirements. Develop and drive strategic contract opportunities with leadership team. Conducts evaluation of individual department and overall NiSource maturity levels and makes recommendations for improvements. Acts as an internal subject matter expert on changes to industry key performance indicators and trends to ensure recent developments in specific, measurable, attainable, realistic and time bound metrics are analyzed for review and usage in NiSource projects and programs. Orchestrates implementation of project management processes, tools, techniques, associated roles and responsibilities, and competency improvement. Responsible for development and maintenance of a project management excellence site to ensure control and availability of the most updated department documentation. Ensures department leaders are provided with the tools and procedures to efficiently on-board new project management team members and close knowledge gaps of existing team members. Manages risk analysis for program and project management performance with NiSource Human Resource organizational process assets; optimizes reward and recognition system utilization with team objectives. Responsible for leading development and subsequent management of project life cycle policies, standards, and procedures. Build and maintain relationships with critical business partners within execution, engineering, asset risk management, operations, and supply chain. Drive consistent application of project management best practices across portfolio. Perform field inspections and safety observations to support PM and ensure high standards are maintained. Review organizational structure and ensure alignment against gas portfolio of projects. Review project portfolio and align timing of execution to ensure project readiness and elevate understanding of business acumen and regulatory recovery. Support financial planning process through refreshed estimate review, govern project approval, and proactively identify projects requiring elevated approval and drive process for securing approval. Deliver projects on time and on budget to support successful execution of gas major projects. Draft project presentations for senior leadership approval, including executive team and board of directors. Review project presentations ahead of senior leadership executive review. You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Minimum Qualifications Bachelor's Degree 5+ years of project management experience in utilities Portfolio Management Professional (PMP) Integrated comprehension and application of project management subsidiary guidelines, standards, processes, and job aids Integrated proficiency in risk and quality management tools and techniques Proven ability to direct, inspire, motivate project team members in concert with effective stakeholder management using cognitive ability, personal effectiveness, innovation, value-based decision-making, integrated communication (soft and hard skills), conflict resolution, teamwork, and team building Preferred Qualifications MBA Experience in large capital projects Disclaimer The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #PMP #ProjectManagement #ProjectManager #MajorProjects #NiSource #NIPSCO #OhioMeansJobs #Valparaiso #ValparaisoIN #ArenaDistrict #NowHiring #Director #Hybird #PortfolioManagement #ProcessImprovement As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations. Work Authorization Authorized to work in the United States without requiring sponsorship. Workplace Connection Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at ****************** or ************** Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. E-Verify NiSource participates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below: E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away Salary Range*: $155,400.00 - $233,100.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity. Posting Start Date: 2025-10-02 Posting End Date (if applicable): Please note that the job posting will close on the day before the posting end date.

Dodge Construction Network (Dodge) is searching for a Director of GTM Systems and Tools to join our team! This is ahigh-visibilityopportunity that will be a critical part of our Revenue Operations team focused on optimizing all tools that support field enablement within in our GTM systems infrastructure. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working with both internal and external partners. This is a full-time position reporting directly to the VP, Revenue Operations. **_Preferred_** **_Location_** This is a remote, home-office based position and candidates located in the continental United States will be considered. **_Travel Requirements_** Some travel is expected for this role. **_Essential Functions_** + Oversee, manage,andoptimizeall systems and tools used by the sales, customersuccessand support teams + Lead a team of systemsadmins andspecialists to deliver high-impact projectsworkingwithkeycross-functional stakeholders + Implement a GTM technology strategyand development roadmapthat aligns with business goals + Drive continuous improvement of the GTM technology stack + Take ownership ofrelationships with existing and new vendors, including 3rd-partypartners and contractors + Evaluate and select new tools to support the GTM teamas needed + Ensureuser adoptionincludingefficient andeffective use of GTM systems and tools + Lead Salesforce architecture developmentthatenablessalesthrougha streamlinedand efficientuser experience + Collaborate withcross-functional stakeholders toidentifyneeds, scope projects,allocateresources, anddeliver expectedoutcomes + Maintain system integrity, security, and scalability in coordination with IT + Manage the development of custom solutions and system integrations to solve complex business problems + Implement best practices and benchmark against industry standards + Analyze,solution, and resolve GTM workflow "bugs" or disruptionstostreamline processesforoptimalperformance. + Report progress, strategic insights, and KPIs to senior leadership + Manageweekly sprint prioritization of system enhancements and release processes + Deployandmaintaineffective deduplication processto ensurehigh levelof data integrity + Support system administration and monthly audit of license allocation + Overseeongoingreview and improvementof internal user guides and process documentation **_Education Requirement_** Bachelor's degree or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 7-10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management + Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities,and related systemsin a Lightning-based environment + Proficiencyin modern GTM tech stackoptimization, architecture,and integrations + Demonstratedabilitytoensuresystemintegrity andsecurity + Proventrack recordof developing and executing GTM technology strategythat empowers GTM operational efficiency andfacilitatesbusiness goals + Ability toaccelerate revenuegrowthand scalability viastrategicapplication oftechnology + Strongcross-functionalcollaborationbackground workingwith Sales,Marketing,Customer Success, Finance, and ITteams + Exceptional communication skillsandabilityto present strategyto senior leadership + Experience managing relationships with 3rd-party vendors and contractors to create alignment and accountability on GTM system initiatives. + Highly motivatedfor continuous improvement in GTM processes and technology + Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) within Salesforce and NetSuite + Exceptional team player, communicator, strong attention to detail and interpersonal skills **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $175,000_ _- $215,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1148-2025_

We're seeking an **Executive Director, Transformation & Servicing Innovation** to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. **Job Responsibilities** + **Define and Drive Strategic Transformation:** Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. + **Champion AI and Emerging Technologies:** Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. + **Orchestrate Transformation Initiatives:** Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. + **Lead Cross-Functional Change:** Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the \"why\" behind changes, celebrating successes, and proactively mitigating resistance. + **Identify & Implement Operational Enhancements:** Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. + **Mitigate Risk & Ensure Compliance:** Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. + **Foster Cross-Team Collaboration:** Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. + **Develop Data-Driven Business Cases:** Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. + **Enhance Transparency & Buy-in:** Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. + **Drive Leadership Alignment & Representation:** Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. **Required qualifications, skills, and capabilities** + **15 years of progressive leadership experience** with a strong focus on large-scale business transformation and operational excellence. + **Demonstrated expertise in large-scale client service environments (10,000+ employees)** , particularly within call centers and investigation operations, understanding their unique challenges and opportunities. + **Proven management consulting background** with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. + **Deep expertise in leading and driving organizational change** , including cultural transformation, technology adoption, and workforce evolution. + **Strong track record of leveraging technology (especially AI/ML)** to significantly improve efficiency, customer satisfaction, and operational performance. + **Exceptional strategic thinking and analytical skills** , capable of translating complex data into actionable insights and strategic recommendations. + **Robust technology and operations knowledge** , including expertise in policy, procedures, risk, and controls. + Bachelor's degree required. + Flexibility to travel as needed. **Preferred qualifications, skills, and capabilities** + Master's degree in Business Administration, Engineering, or a related field is highly preferred; Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $213,750.00 - $300,000.00 / year

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;

Manager, IMS Mainframe Systems ProgrammingRemote - United StatesJR012013 The Mainframe Systems Manager - IMS Logical will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to database administration of IMS systems. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Manager will do semi-yearly reviews, set yearly goals, aligning to the Business Unit and Company. **Position reports to Sr Manager, Global Technical Services** **Key Areas of Focus for this Role** Provide thought leadership within assigned tower and Business Unit Provides Technical support for SW solutions. Provide direction to Team Leaders and resources. Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings. Enhance the performance of others through mentoring and guiding. Keep abreast of changes in standards, technologies or methodologies Administer, update, weekly project management documents, aligning projects with client and BU activity. Manage team's ticket queue and following up on aging tickets Provide risk assessment and risk management Administer quarterly review(s) Set quarterly and yearly goals, aligning to the Business Unit and Company Review assignments for accuracy and quality where applicable. Delegate responsibilities where applicable. Attend/facilitate client/team meetings where applicable. Collaboration with other departments Develop, assess, adhere to completion of personnel, departmental, and company goals. Participate in and provide timely responses to all internal and external audits Participating in on-boarding of new client. Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members. Provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team. **What the Ideal Candidate Brings to this Role** _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._ **Required Qualifications** + 10 years of IMS Logical DBA experience + 5+ years of related experience within an IT Operations environment with a bachelor's degree. Relevant work experience will be considered in place of a bachelor's degree. + 3 - 5 years of management experience in related field + Good problem-solving skills + Self-motivated and have attention to detail + Ability to effectively coordinate and lead internal resources to accomplish key milestones + Excellent communication and presentation skills with ability to deliver informative and well-organized presentations + Strong interpersonal, collaboration, and leadership skills with ability to work and build relationships across multiple levels of an organization + Experience working in a fast-paced environment with ability to learn quickly **Other Qualifications** + Knowledge in one of the major database products - DB2, Adabas, Datacom/DB, IDMS, and Supra + Knowledge of monitors and debugging tools + Knowledge in JCL + Knowledge of ISPF/TSO + Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (**************************************** ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. Some of our benefits include: + Unlimited Paid Days Off + Three health plan options through Blue Cross Blue Shield + 401k with company match + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts + Paid Maternity Leave, Paternity Leave, and Sabbatical Leave + Education Reimbursement, Student Loan Assistance or 529 College Funding + Enhanced fertility coverage + Wellness program + Flexible work schedule + Depending on location, ability to take advantage of fitness centers As of the date of this posting, a good faith estimate of the current pay scale for this role is $102,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website (*********************************************************************************************** . If you need accommodation at any point during the application or interview process, please let your recruiter know or email ****************************** . JR012013

**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 80% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. In enterprise architecture at PwC, you will focus on designing and implementing architectural solutions that align with the organisation's overall strategy and goals. Your work will involve understanding business products, business strategies and customer usage of products. You will be responsible for defining architectural principles, analysing business and technology landscapes and translating content / develop frameworks to guide technology decisions and investments. Working in this area, you will have a familiarity with business strategy, processes and experience in business solutions which enable an organisation's technology infrastructure. You will help to confirm that technology infrastructure is optimised, scalable, and aligned with business needs, enabling efficient data flow, interoperability, and agility. Through your work, you will communicate a deep understanding of the business and a broad knowledge of architecture and applications. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Lead in line with our values and brand. + Develop new ideas, solutions, and structures; drive thought leadership. + Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. + Balance long-term, short-term, detail-oriented, and big picture thinking. + Make strategic choices and drive change by addressing system-level enablers. + Promote technological advances, creating an environment where people and technology thrive together. + Identify gaps in the market and convert opportunities to success for the Firm. + Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud and Network Architecture team you will lead the execution of OCI delivery initiatives, driving innovative solutions from concept through implementation. As a Director you will set the strategic direction, oversee multiple projects, and maintain impactful executive-level client relations, promoting business growth and client satisfaction. This role offers a unique opportunity to shape the future of enterprise integration while mentoring the next generation of leaders in a dynamic and collaborative environment. Responsibilities - Cultivate executive-level client relationships to drive satisfaction and growth - Identify market opportunities and develop strategies to leverage them - Promote the integration of technology and business processes for enhanced performance - Maintain adherence to professional standards and the firm's code of conduct - Drive continuous improvement in project execution and delivery methodologies What You Must Have - Bachelor's Degree - At least 10 years of experience What Sets You Apart - Certification(s) preferred: OCI Architect - Professional, OCI Migration Architect - Professional, OCI Architect - Associate, or OCI Migration Architect - Associate - Leading large enterprise integration engagements - Designing and delivering innovative solutions - Communicating effectively with executive-level stakeholders - Providing thought leadership when applying methodologies and managing architectural project elements - Managing project planning and budget administration - Hands-on OCI experience in enterprise environments - Working and leading business development teams responsible for writing and presenting proposals to prospective clients Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid

Pharmacy Director Career Opportunity Acknowledge and Appreciate for Your Expertise as Pharmacy Director Are you a passionate Pharmacy Director eager to excel in a fulfilling career close to home and close to your heart? Encompass Health, the nation's largest in-patient rehabilitation company, invites you to explore an opportunity that aligns with your commitment to enhancing healthcare in your local community. In this critical role, you will ensure the safe and efficient provision of pharmacy services, leading a team with cutting-edge equipment and technology. Join us on a journey that not only advances your professional goals but also provides a warm, supportive team environment, along with a comprehensive benefits package from day one. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuing education. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A vibrant community of individuals passionate about the work they do! Be the Pharmacy Director You've Always Strived to Be Convey the mission of the hospital and organization to pharmacy staff, holding them accountable for performance, while motivating them to enhance and develop their capabilities. Oversee the pharmacy department's operations, including scheduling, continuous assessment, and the implementation of process improvements to optimize department performance. Provide direct patient and pharmaceutical care. Demonstrate and maintain competence in clinical health system pharmacy practices, including antimicrobial stewardship, non-sterile and sterile drug preparation, controlled substances, hospital pharmacy accreditation, anticoagulation drug therapy management, and medication safety. Educate staff on pharmaceutical care and medication management, ensuring the pharmacy consistently complies with local, state, and national regulations. Stay current with new medications, indications, and evidence-based medicine. Collaborate with the Controller to prepare and manage departmental budgets for staffing, drugs, and supplies. Actively serve and lead various hospital committees, including Quality Assurance, Formulary, Pharmacy and Therapeutics, MEC, and Safety, as needed. Celebrate the achievements and victories of our dedicated employees along the way. Qualifications Licensed in good standing by the State Pharmacy Board for the state where the hospital is located. Successful completion of a degree from an accredited pharmacy program or one recognized as substantially equivalent to a U.S. accredited program by an appropriate certifying agency. A minimum of 2 years of supervisory experience. May be required to work weekdays and/or weekends, evenings and or night shifts. May be required to work on religious and/or legal holidays on scheduled days/shifts. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary:** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. + Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. + Acts as a single point of contact for benefit plan implementation. + Mediates and coordinates resolution of all project deliverables and implementation related tasks. + Develops and executes implementation strategy consistent with customer expectations. + Ensures strategy is administered in accordance with all performance guarantee arrangements. + Engages team members to follow through on their responsibilities. + Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations. + Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. **Required Qualifications:** + 1+ years Health Plans and Benefits experience + 2+ years Project management and Client facing experience. + Negotiation and conflict resolution skills across various levels of the organization. + Ability to remain flexible yet focused during stressful situations. + Attention to detail and accuracy while focusing on overall project deliverables. + Ability to express complex concepts in a clear and concise manner. + Highly organized and able to quickly prioritize multiple assignments with high quality results. **Preferred Qualifications:** + Salesforce experience. + Microsoft Teams, Excel, Outlook experience. + Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems. **Education:** + Associate's degree or Hight School diploma and equivalent experience. **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 12/19/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

JobID: 210655766 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $213,750.00-$300,000.00 We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities * Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. * Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. * Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. * Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. * Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. * Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. * Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. * Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. * Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. * Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities * 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. * Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. * Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. * Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. * Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. * Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. * Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. * Bachelor's degree required. * Flexibility to travel as needed. Preferred qualifications, skills, and capabilities * Master's degree in Business Administration, Engineering, or a related field is highly preferred;

**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: + Support team to disrupt, improve and evolve ways of working when necessary. + Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations. + Identify gaps in the market and spot opportunities to create value propositions. + Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments. + Create an environment where people and technology thrive together to accomplish more than they could apart. + I promote and encourage others to value difference when working in diverse teams. + Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders. + Influence and facilitate the creation of long-term relationships which add value to the firm. + Uphold the firm's code of ethics and business conduct. **Job Requirements and Preferences** : **Basic Qualifications** : **Minimum Degree Required** : Bachelor Degree **Minimum Years of Experience** : 8 year(s) **Preferred Qualifications** : **Preferred Knowledge/Skills** : Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas: + Leveraging experience developing Application Managed Services solutions that align to clients technology and business needs, including, Support, Enhancement and Release management using ITIL methodologies; + Understanding and solving business and technology challenges related to the implementation and support of ERP, HR, and/or CRM technologies, designing, developing, and evolving platform based applications that meet client business needs; + Leveraging acumen to understand underlying client business problems, while developing and delivering SAP, Oracle, Salesforce, and/or Workday technology-enabled solutions that addresses the identified issues. This includes understanding the sales, service and marketing functions within the organization and how the technology will help streamline organizational needs; + Performing as a team leader-supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; + Answering questions and providing direction to less-experienced staff; + Coaching staff including providing timely meaningful written and verbal feedback; + Conducting industry, market, competitive and value chain analysis; + Developing business cases and understanding underlying ROI; + Conducting customer segmentations and developing associated segment strategies and value propositions; + Performing capability gap analyses and other-related customer-facing capabilities; + Developing customer centric operating models; + Understanding customer trends in the Finance, HR, and/or B2B/C spaces, as well as across industries; + Driving strategic change into client organization; + Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; + Leveraging industry knowledge and analytical skills, especially as it relates to project management and project facilitation; + Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management know-how; + Identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; + Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection; + Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; + Leveraging Business transformation skills with a track record of successful change enablement with quantifiable results; + Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks; + Implementing system applications, software configurations, and XML or other related coding in the following ERP/CRM technological product suites; Salesforce.com, SAP, Oracle, Workday, Marketo, or other SaaS and On-Premise ERP; and, + Utilizing PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to effectively capture clients' needs and understand their systems enough to be able to translate those needs into system functionality. Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryResponsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with all keyinternal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations areconsistently satisfied or exceeded. Acts as a single point of contact for benefit plan implementation; Mediates and coordinates resolution of all project deliverables and implementation related tasks; Develops and executes implementation strategy consistent with customer expectations; Ensures strategy is administered in accordance with all performance guarantee arrangements; Engages team members to follow through on their responsibilities; Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations; Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. Required Qualifications1-2 years Project management and leadership experience. Negotiation and conflict resolution skills across various levels of the organization. Ability to remain flexible yet focused during stressful situations. Attention to detail and accuracy while focusing on overall project deliverables. Ability to express complex concepts in a clear and concise manner. Highly organized and able to quickly prioritize multiple assignments with high quality results. Preferred Qualifications5 years Healthcare industry experience. Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems. EducationAssociate's degree or equivalent experience (HS diploma + 2 years relevant experience). Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$46,988. 00 - $122,400. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

**Specialty/Competency:** Salesforce **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Lead in line with our values and brand. + Develop new ideas, solutions, and structures; drive thought leadership. + Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. + Balance long-term, short-term, detail-oriented, and big picture thinking. + Make strategic choices and drive change by addressing system-level enablers. + Promote technological advances, creating an environment where people and technology thrive together. + Identify gaps in the market and convert opportunities to success for the Firm. + Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs. Responsibilities - Develop and implement impactful Salesforce solutions - Set the strategic direction for the team - Lead business development efforts - Oversee multiple projects and client relations - Align solutions with clients' technology and business needs - Mentor and guide team members - Foster an environment of integrity and inclusion - Comply with PwC policies and standards What You Must Have - Bachelor's Degree - 8 years of experience What Sets You Apart - Developing Application Managed Services solutions - Solving business and technology challenges - Delivering SAP, Oracle, Salesforce, and/or Workday solutions - Leading teams and fostering trust - Conducting industry, market, and competitive analysis - Developing business cases and ROI understanding - Creating customer-centric operating models - Driving strategic change in client organizations - Writing and presenting to industry audiences Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary:Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. Acts as a single point of contact for benefit plan implementation. Mediates and coordinates resolution of all project deliverables and implementation related tasks. Develops and executes implementation strategy consistent with customer expectations. Ensures strategy is administered in accordance with all performance guarantee arrangements. Engages team members to follow through on their responsibilities. Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations. Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. Required Qualifications:1+ years Health Plans and Benefits experience2+ years Project management and Client facing experience. Negotiation and conflict resolution skills across various levels of the organization. Ability to remain flexible yet focused during stressful situations. Attention to detail and accuracy while focusing on overall project deliverables. Ability to express complex concepts in a clear and concise manner. Highly organized and able to quickly prioritize multiple assignments with high quality results. Preferred Qualifications:Salesforce experience. Microsoft Teams, Excel, Outlook experience. Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems. Education:Associate's degree or Hight School diploma and equivalent experience. Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$46,988. 00 - $122,400. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

**Specialty/Competency:** General Tax Consulting **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. As a finance consulting generalist at PwC, you will possess a broad understanding of various aspects of finance consulting. Your work will involve providing comprehensive guidance and support to clients in optimising their financial performance, improving decision-making, and achieving their financial goals. You will be responsible for analysing client needs, developing financial solutions, and offering recommendations tailored to specific business requirements. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Lead in line with our values and brand. + Develop new ideas, solutions, and structures; drive thought leadership. + Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. + Balance long-term, short-term, detail-oriented, and big picture thinking. + Make strategic choices and drive change by addressing system-level enablers. + Promote technological advances, creating an environment where people and technology thrive together. + Identify gaps in the market and convert opportunities to success for the Firm. + Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. **The Opportunity** As part of the Financial Markets Business Advisory team you provide guidance on global tax information reporting and withholding rules. As a Director, you set the strategic direction and lead business development efforts, focusing on impactful decision making and executive-level client relations. You drive business growth, shape client engagements, and mentor the future leaders while fostering an environment where people and technology thrive together. **Responsibilities** - Providing guidance on global tax information reporting and withholding rules - Leading efforts to develop new business opportunities - Making critical decisions to influence client outcomes - Managing and shaping client engagements - Providing mentorship to emerging leaders - Fostering a culture where technology and people excel together - Overseeing various projects to confirm alignment with strategic goals - Maintaining the firm's standards of quality and integrity **What You Must Have** - Bachelor's Degree - 8 years of experience - CPA, Enrolled Agent or Active Member of the Bar **What Sets You Apart** - Management Information Systems & Accounting, Accounting, Accounting & Finance, Taxation preferred - Providing guidance to clients regarding compliance with global tax information reporting - Researching complex tax issues and reaching valid conclusions - Reviewing US IRS tax forms and related tax documentary evidence - Leading staff in preparing and filing information returns - Developing innovative technology solutions to increase efficiency - Training and managing local staff - Executing client engagements to meet statutory, regulatory, and project-based deadlines - Proficiency in Microsoft Excel, Word, and PowerPoint Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid