What does a director of implementation do?
A director of implementation spearheads the implementation of new projects and programs, ensuring adherence to deadlines and budgets. Their responsibilities typically include setting implementation goals and guidelines, coordinating managers and other departments, delegating duties, mapping out plans, and developing strategies to optimize operations. They must also remain updated with the latest technologies and techniques to attain the best practices in implementing projects. Furthermore, as a director, it is essential to lead the workforce in reaching goals while implementing the company's policies and regulations, recommending new ones when needed.
Director of implementation responsibilities
Here are examples of responsibilities from real director of implementation resumes:
- Manage the implementation of the JDE ERP suite and lead all aspects of implementing JDE APS.
- Lead RFP process for major bids, driving content development, revisions and final submission
- Manage new technology enhancements in switch routing (vectoring), IVR, and call handling as client requests deem necessary.
- Leverage industry experience, negotiation skills and communication competency to engage stakeholders to accomplish a trading system upgrade and database conversion.
- Develop and execute a strategic & tactical plan for global and domestic payroll processing.
- Evaluate past trends predictive of future performance through querying tools and other data gathering methods (SQL).
- Improve productivity by assisting with transition of organization to new payroll platform, ensuring both employees and clients are successfully transition.
- Utilize SaaS base services to mitigate geographically disperse teams.
- Identify and generate new healthcare product opportunities with affiliate company teams.
- Analyze sales prospects healthcare messaging topography to confirm customer capabilities and/or project risks.
- Conduct software package selection and implement the ProSight project and portfolio management tool.
- Enable other new business generation by providing sales support for potential ERP engagements and client technology assessments.
- Work to establish product steering and management committees as well as regular strategic portfolio reviews with senior management.
- Provide day-to-day leadership and management of company operations with the objective of building infrastructure, growing the business and increasing profitability.
- Mentor and supervise implementation staff including SQL developers, analysts, project managers, and data communication specialists.
Director of implementation skills and personality traits
We calculated that 15% of Directors Of Implementation are proficient in Project Management, Customer Satisfaction, and Healthcare. They’re also known for soft skills such as Business skills, Organizational skills, and Analytical skills.
We break down the percentage of Directors Of Implementation that have these skills listed on their resume here:
- Project Management, 15%
Demonstrated and coached associates on Project Management and Six Sigma methodologies, including risk and issues anticipation and mitigation.
- Customer Satisfaction, 8%
Define and support metrics to customer satisfaction with product, identify opportunities to increase utilization of product.
- Healthcare, 8%
Identified and generated new healthcare product opportunities with affiliated company teams.
- Account Management, 7%
Communicated routinely and effectively with clinicians in addition to account management, operations and technology staff.
- Process Improvement, 7%
Facilitated process improvement initiatives resulting from new/different system functionality.
- Performance Metrics, 6%
Developed key performance metrics in order to evaluate the success of the initiative, programs, and restructuring or reorganization.
Common skills that a director of implementation uses to do their job include "project management," "customer satisfaction," and "healthcare." You can find details on the most important director of implementation responsibilities below.
Business skills. The most essential soft skill for a director of implementation to carry out their responsibilities is business skills. This skill is important for the role because "it managers must develop and implement strategic plans to reach the goals of their organizations." Additionally, a director of implementation resume shows how their duties depend on business skills: "enabled other new business generation by providing sales support for potential erp engagements and client technology assessments. "
Organizational skills. Another soft skill that's essential for fulfilling director of implementation duties is organizational skills. The role rewards competence in this skill because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." According to a director of implementation resume, here's how directors of implementation can utilize organizational skills in their job responsibilities: "included organizational change management, program/project management, intent alignment and supporting content. "
Analytical skills. This is an important skill for directors of implementation to perform their duties. For an example of how director of implementation responsibilities depend on this skill, consider that "it managers must analyze problems and consider and select the best ways to solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a director of implementation: "led team of 5 business analysts & project managers who participated in project planning, budgeting, and requirement analysis. ".
Communication skills. director of implementation responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "it managers must explain their work to top executives and give clear instructions to their subordinates." This resume example shows what directors of implementation do with communication skills on a typical day: "supervised the pension department; product development; field marketing communications; software. "
Leadership skills. A commonly-found skill in director of implementation job descriptions, "leadership skills" is essential to what directors of implementation do. Director of implementation responsibilities rely on this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." You can also see how director of implementation duties rely on leadership skills in this resume example: "manage relationships with key senior client contacts and other leadership to provide leadership and oversight to large client projects and programs. "
The three companies that hire the most director of implementations are:
- KPMG LLP16 directors of implementation jobs
- Mathematica9 directors of implementation jobs
- Shields Health Solutions5 directors of implementation jobs
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Compare different directors of implementation
Director of implementation vs. Information technology technical services manager
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
While similarities exist, there are also some differences between directors of implementation and information technology technical services manager. For instance, director of implementation responsibilities require skills such as "healthcare," "account management," "performance metrics," and "oversight." Whereas a information technology technical services manager is skilled in "itil," "service management," "customer service," and "itsm." This is part of what separates the two careers.
Information technology technical services managers really shine in the finance industry with an average salary of $124,604. Comparatively, directors of implementation tend to make the most money in the technology industry with an average salary of $120,439.information technology technical services managers tend to reach similar levels of education than directors of implementation. In fact, information technology technical services managers are 2.1% less likely to graduate with a Master's Degree and 0.7% less likely to have a Doctoral Degree.Director of implementation vs. Information technology systems manager
An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities. They also identify technical opportunities to improve network infrastructures and technology solutions. An information technology systems manager must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to design configuration and maintain the stability of systems.
In addition to the difference in salary, there are some other key differences worth noting. For example, director of implementation responsibilities are more likely to require skills like "customer satisfaction," "healthcare," "account management," and "process improvement." Meanwhile, an information technology systems manager has duties that require skills in areas such as "customer service," "network infrastructure," "san," and "sql server." These differences highlight just how different the day-to-day in each role looks.
Information technology systems managers earn a higher average salary than directors of implementation. But information technology systems managers earn the highest pay in the hospitality industry, with an average salary of $139,343. Additionally, directors of implementation earn the highest salaries in the technology with average pay of $120,439 annually.Average education levels between the two professions vary. Information technology systems managers tend to reach lower levels of education than directors of implementation. In fact, they're 6.8% less likely to graduate with a Master's Degree and 0.7% less likely to earn a Doctoral Degree.Director of implementation vs. Information technology director
An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from director of implementation resumes include skills like "customer satisfaction," "healthcare," "account management," and "process improvement," whereas an information technology director is more likely to list skills in "customer service," "cloud," "network infrastructure," and "disaster recovery. "
Information technology directors earn the best pay in the technology industry, where they command an average salary of $145,076. Directors of implementation earn the highest pay from the technology industry, with an average salary of $120,439.Most information technology directors achieve a similar degree level compared to directors of implementation. For example, they're 3.0% less likely to graduate with a Master's Degree, and 0.6% less likely to earn a Doctoral Degree.Director of implementation vs. Information technology manager
An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.
Even though a few skill sets overlap between directors of implementation and information technology managers, there are some differences that are important to note. For one, a director of implementation might have more use for skills like "customer satisfaction," "healthcare," "account management," and "process improvement." Meanwhile, some responsibilities of information technology managers require skills like "customer service," "database," "network infrastructure," and "san. "
The average resume of information technology managers showed that they earn lower levels of education compared to directors of implementation. So much so that theyacirc;euro;trade;re 5.6% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.8%.Types of director of implementation
Updated January 8, 2025
