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What does a director of industrial relations do?

Updated January 8, 2025
7 min read
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Director of industrial relations responsibilities

Here are examples of responsibilities from real director of industrial relations resumes:

  • Negotiate, manage and leverage industry association partnerships to support sales and marketing goals.
  • Provide strategic oversight and a strong business approach to managing existing systems and developing enhance models for future events.
  • Support on implementing new software (ERP - CRM) in the companies holding.
  • Stabilize CRM system, rebuild and realign talent, design new incentive program.
  • Direct the identification and development of reporting and analytics packages measuring sales and marketing outcomes against state business goals and metrics.
  • Collaborate with SVP in quality control and reduction of rework strategy; eliminating waste and streamlining productivity.

Director of industrial relations skills and personality traits

We calculated that 17% of Directors Of Industrial Relations are proficient in Excellent Interpersonal, CRM, and Business Development. They’re also known for soft skills such as Creativity, Interpersonal skills, and Organizational skills.

We break down the percentage of Directors Of Industrial Relations that have these skills listed on their resume here:

  • Excellent Interpersonal, 17%

    Maintain client non-medical data through CRM software.Connect with clients/customers daily through excellent interpersonal skills and manage the client/customer relationship.

  • CRM, 11%

    Use knowledge of various software types, such as Excel spreadsheets, CRM, Microsoft Word processing, and PowerPoint programs.

  • Business Development, 10%

    Served as a corporate evangelist and supported business development and sales efforts through my relations with industry thought-leaders.

  • Client Relationships, 6%

    Managed revenues and expense targets and oversee quality, sales, and client relationships.

  • Business Plan, 5%

    Authored business plan that encompassed go-to-market strategies and resource requirements that lead to final start-up approval by the executive committee.

  • Client Facing, 5%

    Researched and wrote client facing white papers, case studies and presentations for client conferences and industry events.

"excellent interpersonal," "crm," and "business development" are among the most common skills that directors of industrial relations use at work. You can find even more director of industrial relations responsibilities below, including:

Creativity. The most essential soft skill for a director of industrial relations to carry out their responsibilities is creativity. This skill is important for the role because "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." Additionally, a director of industrial relations resume shows how their duties depend on creativity: "established the business development department to creatively obtain new non-dues revenue streams and corporate partnerships. "

Interpersonal skills. Another essential skill to perform director of industrial relations duties is interpersonal skills. Directors of industrial relations responsibilities require that "managers must deal with a range of people in different roles, both inside and outside the organization." Directors of industrial relations also use interpersonal skills in their role according to a real resume snippet: "maintain client non-medical data through crm software.connect with clients/customers daily through excellent interpersonal skills and manage the client/customer relationship. "

Organizational skills. Another skill that relates to the job responsibilities of directors of industrial relations is organizational skills. This skill is critical to many everyday director of industrial relations duties, as "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." This example from a resume shows how this skill is used: "focused on organizational design and employee-and-labor relations disputes. "

Analytical skills. For certain director of industrial relations responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a director of industrial relations rely on this skill, as "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." For example, this snippet was taken directly from a resume about how this skill applies to what directors of industrial relations do: "developed product road maps, specs, relationships, and performed competitive analysis. "

Communication skills. Another common skill required for director of industrial relations responsibilities is "communication skills." This skill comes up in the duties of directors of industrial relations all the time, as "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." An excerpt from a real director of industrial relations resume shows how this skill is central to what a director of industrial relations does: "conducted employment law audit of organization developed and administered new hr policies and various employee motivational and communication programs. "

All director of industrial relations skills

The three companies that hire the most director of industrial relationss are:

Compare different directors of industrial relations

Director of industrial relations vs. Consultant/marketing director

A consultant/marketing director is responsible for conducting data and statistical analysis of the current market trends to identify opportunities that would strengthen the company's brand image on the market. Consultant/marketing directors evaluate the company's marketing techniques and determine methods to improve promotional campaigns and media presence. They also research consumers' demands and acquire resources that would generate more revenue and increase the company's profitability. A consultant/marketing director must have excellent communication and organizational skills, especially in leading the team to achieve sales goals and objectives.

If we compare the average director of industrial relations annual salary with that of a consultant/marketing director, we find that consultant/marketing directors typically earn a $20,993 lower salary than directors of industrial relations make annually.While their salaries may differ, the common ground between directors of industrial relations and consultant/marketing directors are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like business development, client relationships, and business plan.

While similarities exist, there are also some differences between directors of industrial relations and consultant/marketing director. For instance, director of industrial relations responsibilities require skills such as "excellent interpersonal," "crm," "client facing," and "product management." Whereas a consultant/marketing director is skilled in "project management," "healthcare," "customer relationships," and "business process." This is part of what separates the two careers.

Consultant/marketing directors earn the highest salaries when working in the technology industry, with an average yearly salary of $124,612. On the other hand, directors of industrial relations are paid more in the technology industry with an average salary of $136,475.On average, consultant/marketing directors reach similar levels of education than directors of industrial relations. Consultant/marketing directors are 1.7% more likely to earn a Master's Degree and 0.5% more likely to graduate with a Doctoral Degree.

Director of industrial relations vs. Assistant marketing director

An assistant marketing director oversees the daily operations of an establishment, all while performing administrative duties to maintain an efficient workflow. Although the extent of their responsibilities depends on their company or industry of employment, it usually includes conducting market research and analyses, liaising with internal and external parties, gathering and reviewing progress reports from various teams, and coordinating with the director in handling different marketing projects and programs. Moreover, as an assistant marketing director, it is essential to lead employees while implementing company policies and regulations.

On average, assistant marketing directors earn a $77,405 lower salary than directors of industrial relations a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both directors of industrial relations and assistant marketing directors have skills such as "business development," "market research," and "trade shows. "

Each career also uses different skills, according to real director of industrial relations resumes. While director of industrial relations responsibilities can utilize skills like "excellent interpersonal," "crm," "client relationships," and "business plan," assistant marketing directors use skills like "digital marketing," "marketing campaigns," "graphic design," and "facebook."

In general, assistant marketing directors achieve lower levels of education than directors of industrial relations. They're 6.7% less likely to obtain a Master's Degree while being 0.5% less likely to earn a Doctoral Degree.
Learn more about directors of industrial relations vs assistant marketing directors.

Director of industrial relations vs. Operations director

Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

On average scale, operations directors bring in lower salaries than directors of industrial relations. In fact, they earn a $28,770 lower salary per year.directors of industrial relations and operations directors both have job responsibilities that require similar skill sets. These similarities include skills such as "business development," "business plan," and "strategic plan," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, directors of industrial relations are more likely to have skills like "excellent interpersonal," "crm," "client relationships," and "client facing." But a operations director is more likely to have skills like "customer service," "continuous improvement," "oversight," and "patients."

Operations directors earn the best pay in the finance industry, where they command an average salary of $120,460. Directors of industrial relations earn the highest pay from the technology industry, with an average salary of $136,475.When it comes to education, operations directors tend to earn similar degree levels compared to directors of industrial relations. In fact, they're 2.5% less likely to earn a Master's Degree, and 1.3% less likely to graduate with a Doctoral Degree.
Learn more about directors of industrial relations vs operations directors.

Director of industrial relations vs. Marketing director

Marketing directors are responsible for the overall branding and marketing direction of the company. They are in charge of identifying goals and strategies related to marketing. They create strategies that cater to the target market of the organization's products and services to help with sales. They lead the company's marketing department and create the company's brand promise. They ensure that all marketing collateral is in line with the rest of the marketing campaigns of the organization. They should be updated on all the current trends in the marketing world.

Marketing directors typically earn lower pay than directors of industrial relations. On average, marketing directors earn a $17,914 lower salary per year.According to resumes from directors of industrial relations and marketing directors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "crm," "business development," and "business plan. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "excellent interpersonal," "client relationships," "client facing," and "account management" are skills that commonly show up on director of industrial relations resumes. On the other hand, marketing directors use skills like digital marketing, marketing campaigns, integrated marketing, and email marketing on their resumes.In general, marketing directors earn the most working in the manufacturing industry, with an average salary of $131,349. The highest-paying industry for a director of industrial relations is the technology industry.marketing directors reach similar levels of education compared to directors of industrial relations, in general. The difference is that they're 4.4% more likely to earn a Master's Degree, and 1.9% less likely to graduate with a Doctoral Degree.
Learn more about directors of industrial relations vs marketing directors.

Types of director of industrial relations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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