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  • Senior Director, Clinical Operations

    IMVT Corporation

    Remote director of informatics job

    Immunovant, Inc. is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As trailblazer in anti-FcRn technology, the Company is developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases. The Role: The Senior Director, Clinical Operations leads and drives program oversight in conjunction with Clinical Development and Project Management (PM) for an indication's life cycle for a single asset. This role also partners with Clinical Development and PM to define overall strategy toward achieving/exceeding program specific corporate targets, identifying and mitigating potential issues, and ensuring budget and timeline compliance. Additionally, the role serves as an escalation point and resolution resource for operational issues and decision gates. Lastly, the role will involve direct supervision and mentoring of clinical operations team members. Key Responsibilities: Contributes to program strategy, resourcing, budgeting, project plans, and oversight for clinical studies to achieve clinical program goals Guides and supports trial management activities including budget management, study management, CRO/Service Provider oversight, risk mitigation and Good Clinical Practices Leads the CRO/vendor selection strategy to support assigned studies, oversee the documentation for contracting process (SOWs, MSAs, etc.), ensure sponsor oversight, and leverage positive working relationships to enable robust sourcing strategies for future studies Supervise and direct clinical trial activities to ensure adherence to internal SOPs, as well as adherence to regulatory requirements (ICH, FDA, EMA, etc.) and GCP guidelines through establishment and reporting of clinical performance indicators KPIs/KQIs, and through innovative and agile methodology to improve processes Contribute to the design, preparation, and finalization of clinical protocols, study manuals, study reports, and other key operational/regulatory documents. Ensure adherence to regulatory requirements (ICH, FDA, EMA, etc.) and GCP guidelines through establishment and reporting of clinical performance indicators KPIs/KQIs, and through innovative and agile methodology to improve processes Provide input to the drafting of governance documents, SOPs, work instructions, and other resources Leads and/or participates in initiatives for process, technology or other continuous improvement to achieve cost-reduction, time-savings, efficiency, quality or other business objectives Build collaborative relationships with key internal stakeholders to facilitate the planning and execution of clinical trials, operational strategy, risk management and mitigation and oversees appropriate progress and timely completion of trials and deliverables according to established milestones and goals Collaborate cross-functionally to oversee the clinical operations aspects of work processes involving site management, medical writing, legal, finance, quality assurance, pharmacovigilance, biometrics, program management, regulatory, pharmaceutical sciences, IT, medical affairs, translational science and clinical science Provide input to the drafting of governance documents, SOPs, work instructions, and other Manage clinical operations manager/assistants, including effective performance reviews, feedback, mentoring, coaching and development of staff Requirements: Bachelors in Life Sciences with an advanced degree preferred At least 15 years of experience in the pharmaceutical industry, with at least 10 years in a clinical leadership role on a cross-functional drug development project team. Experience working at a CRO, small pharma or biotech company is a plus. PMP is a strong plus. Experience executing complex global development programs across all phases of clinical research (Phases 1-4) Experience leading a cross functional team is a strong plus Strong knowledge of ICH/GCP guidelines and multinational clinical trial regulations is required Experience selecting and oversight of CROs/vendors required Experience in rare disease therapeutic areas and patient engagement strategies preferred Ability to function in a fast pace, dynamic environment Ability to deal with ambiguity Ability to clearly develop action plans to ensure delivery on company strategy and goals as well as clinical development plans Strong interpersonal and negotiation skills Proven complex problem solving and decision-making skills Must be a demonstrated self-starter and team player with strong interpersonal and communication skills Excellent written and verbal skills Must display strong analytical and problem-solving skills Direct supervisory experience Unrelenting dedication to delivering quality results Integrity, in word and action Willingness to roll up your sleeves to get the job done Work Environment: • Remote-based; Immunovant's headquarters is in NYC • Dynamic, interactive, fast-paced, and entrepreneurial environment • Domestic or international travel is required (20%) Salary range for posting$275,000-$285,000 USD Compensation is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Equity and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, dental, vision, 401k, and other benefits, including unlimited paid time off and parental leave.
    $275k-285k yearly Auto-Apply 48d ago
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  • Clinical Informatics Epic Analyst (Cogito) - Remote

    Risant Health

    Remote director of informatics job

    Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems-starting with Geisinger-to expand access to care that prioritizes health outcomes and affordability. Backed by nearly 80 years of Kaiser Permanente's value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support-while preserving their community roots. The Healthcare Informatics team partners with Risant Health organizations to lead high-impact Epic EHR implementations that enhance both clinical and operational outcomes. The team provides strategic guidance, fosters cross-functional collaboration, and ensures excellence across every engagement-driving innovation, efficiency, and quality in healthcare delivery. Job Description The Clinical Epic Analyst plays a vital role in coordinating, optimizing, and maintaining Electronic Health Record (EHR) systems, with a primary focus on Epic. This role works closely with clinical and administrative teams to ensure EHR systems effectively support providers and improve patient care. The analyst applies expertise in Epic applications, workflow analysis, and problem-solving to deliver successful implementations and continuous improvements across EHR initiatives. Key Responsibilities Epic System Management: Collaborates with cross-functional teams to plan, design, and configure Epic EHR functionality and modules, ensuring alignment with clinical needs and organizational goals. Serves as a subject matter expert on Epic configuration and customization. Workflow Optimization: Analyzes clinical and administrative workflows to identify opportunities for improvement. Partners with product and informatics teams to translate user needs into effective Epic system configurations that enhance efficiency and user experience. Training & User Support: Provides training, documentation, and troubleshooting for Epic applications. Supports Risant Health product and informatics teams, ensuring end-users are proficient and issues are resolved quickly. Data Reporting & Compliance: Uses Epic reporting tools to extract and analyze healthcare data for decision-making, quality improvement, and regulatory compliance. Develops and maintains custom reports and dashboards to support data integrity and organizational needs. Cross-Team Collaboration: Coordinates with Risant Health, affiliated organizations, and KP IT teams to ensure EHR systems meet provider needs and improve workflows. Maintains an inventory of functionality gaps, workflow requirements, and prioritized projects. Qualifications Education Bachelor's degree in Healthcare Information Technology, Computer Science, or a related field. Experience Minimum of five (5) years of relevant experience in a clinical, healthcare IT, or informatics setting. At least two (2) years of direct, hands-on experience with Epic. Experience in Epic Cogito, including SlicerDicer, Radar, Reporting Workbench, Clarity and Caboodle, as well as Healthy Planet/Compass Rose. Required Technical Competencies Proven experience with Epic EHR systems, including implementation, configuration, and optimization. Strong understanding of healthcare operations, clinical terminology, and regulatory requirements (e.g., HIPAA, CMS). Familiarity with tools and methodologies for mapping and optimizing clinical workflows. Additional Information Compensation and Benefits: The projected base salary for this position ranges from $106,000 - $134,200 depending on experience and qualifications. This role is also eligible for comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable. This position is a remote role and will require travel up to 25%. Join us! If you are enthusiastic about improving healthcare through innovative solutions and want to make a meaningful impact, we encourage you to apply. Risant Health is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. All your information will be kept confidential according to EEO guidelines.
    $106k-134.2k yearly 13d ago
  • National Clinical Applications Specialist (LC-MS) - US

    Invitrogen Holdings

    Remote director of informatics job

    Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description By joining Thermo Fisher Scientific, you will engage in meaningful work that influences the world positively. Work alongside our colleagues who live our Mission daily to help customers improve health, safety, and cleanliness globally. We supply our worldwide teams with the tools necessary to reach personal career aims while advancing science. Our work addresses critical challenges such as environmental protection, food safety, and cancer research. Location/Division Specific Information The National Applications Specialist holds a specialized position within the Instrument Services Business Unit and will support Clinical Accounts identified within the Strategic Accounts Program. This role focuses on the advanced technology of mass spectrometry and its use in life science research, covering clinical research and toxicology applications. Discover Impactful Work The National Applications Specialist will act as an expert resource for Thermo Fisher Scientific and our Clinical Strategic Accounts. They will use scientific expertise and experience to discover important application needs that help customers advance their clinical research, biomarkers, targeted protein analysis, genetic biochemistry, and toxicology. We seek a motivated and conscientious individual who cares deeply about science, mass spectrometry, and advancing human health. This person will possess strong interpersonal and communication abilities for the position. They must work effectively on their own and with a diverse team of peers, commercial sales, and marketing. The candidate should flourish in a rapid, dynamic, and stimulating environment focused on innovative mass spectrometry technology. A Day in the Life Develop mass spectrometry based (LC-MS/MS) methods/workflow for clinical research or toxicology applications. Build and complete experiments to support New Product Introduction. Support collaborations with key opinion leaders from application perspective and leverage data/results from such collaborations for marketing collateral. Train sales and/or customers on our workflow and deliver key product propositioning information. Interact with the global commercial teams to support pre- and post-sales requirements. Keys to Success Education MS/Ph.D. in Science (chemistry, biology, or a related field) or equivalent experience is preferred. Bachelor's degree in Science (chemistry, biology, or a related area) with 5+ years of experience. Experience 5+ years of practical experience in liquid chromatography or mass spectrometry along with proficiency in developing methods and applications for small and/or large molecules. Hands-on practical knowledge of sample preparation for complex matrices such as plasma/serum, oral fluid, urine, and/or whole blood. Extensive understanding of clinical research and toxicology analytical industries is preferred. High comfort level of interacting, discussing, and presenting to internal/external customers. Knowledge, Skills, and Abilities Excellent written and verbal presentation skills. Demonstrated ability to pick up new technologies quickly and troubleshoot independently. Prove capabilities to develop credibility and network in building strong, positive professional relationships. Able to operate effectively within a complex organizational structure alongside cross-functional teams. Up to 50% of domestic travel with occasional spikes to 75%. Compensation and Benefits The salary range estimated for this position based in California is $103,100.00-$130,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $103.1k-130k yearly Auto-Apply 41d ago
  • Senior Clinical Applications Specialist

    Synthesis Health

    Remote director of informatics job

    Synthesis Health Who We Are We're a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal - to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors. About the Opportunity The Senior Clinical Applications Specialist at Synthesis Health is a key member of the implementation team and operates at the intersection of clinical workflows, customer engagement, product development, and technical operations. This individual leads and supports end-to-end customer onboarding, from pre-sales product demonstrations through implementation, training, and post-go-live support. The role requires deep expertise in imaging workflows, including DICOM, RIS/PACS, structured reporting and clinical training. This position is responsible for delivering effective and personalized training to radiologists, technologists, and administrators-both remotely and onsite-while also configuring administrative and user preferences, mapping exams, and providing high-level technical support for software and hardware environments. Key Responsibilities: 50%: Training, Onboarding & Customer Engagement Conducts comprehensive training sessions-onsite and virtual-for radiologists, technologists, and administrative staff, tailored to their specific roles and workflows. Leads the creation and delivery of role-specific training content to maximize adoption, increase user proficiency and drive clinical workflow optimization. Configures and customizes administrative settings, including customer account preferences, user groups and workflow configurations to align with organizational goals. Provides hands-on support during go-live events, ensuring smooth transitions, clinical readiness, and successful user adoption. Acts as the primary point of contact for clinical users, providing prompt support and ensuring ongoing satisfaction with the system. Partners with sales and product teams during pre-sales engagements to deliver impactful product demonstrations and address workflow-specific inquiries. 20%: Data Management, Exam Mapping & Workflow Optimization Manages study compendium normalization, including regex-based exam name standardization and exam mapping across disparate systems. Oversees DICOM data integrity and structured report parsing (DSR), ensuring accurate ingestion, classification, and accessibility of imaging studies. Collaborates with internal teams to optimize data-driven workflows, facilitating seamless integration across clinical and technical systems. Assists with ongoing system assessments to enhance reporting, image routing, and interoperability between Synthesis platforms and third-party systems. 10%: Technical Support & Troubleshooting Provides advanced software and hardware support related to Synthesis clinical applications, including troubleshooting connectivity issues, DICOM configurations, and workstation setups. Partners with engineering and QA to escalate and resolve system bugs, performance concerns, and workflow blockers. Works closely with integration specialists to ensure technical implementations meet the required specifications and user expectations. 10%: Cross-functional Collaboration Collaborates with product, engineering, and implementation teams to relay customer feedback and help shape future development. Participates in testing, validation, and quality assurance processes for new features and updates. Develops internal knowledge resources, standard operating procedures, and job aids to support customer-facing teams. 5%: Process Improvement & Innovation Continuously evaluates training approaches, implementation strategies, and user feedback to identify areas for process improvement. Recommends operational enhancements to increase scalability and efficiency of application deployment and support. 5%: Other duties Other duties as assigned. Qualifications 3+ years in a healthcare setting and/or working on clinical applications. Experience with DICOM data workflows, structured reporting, and interoperability standards. Strong understanding of radiology workflows, DICOM standards, and clinical data management. Proficiency in developing regex rules and troubleshooting clinical software. Excellent verbal and written communication skills, with the ability to deliver engaging training sessions. Proven ability to manage multiple tasks and prioritize effectively in a dynamic environment. Customer-focused mindset with a proactive approach to problem-solving. Preferred Qualifications ARRT certification. 3+ years in radiology, sonography, or healthcare administration You will adhere to our company's values and behaviors and incorporate them in your interactions with colleagues and customers. Values: Clinical service first. 2. Collaborate with our customers. 3. Listen, respect, learn. 4. Innovate to excel. Behaviors: Be nice. 2. Be creative. 3. Be honest. 4. Be helpful. Compensation and Benefits Compensation is paid in the currency of the country where the individual is hired. For this position, the salary range is $90,000 - $115,000. Other benefits include but not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program. Synthesis Health is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
    $90k-115k yearly Auto-Apply 39d ago
  • Clinical Application Specialist - Remote (CA or AZ-Based)

    Luneau Technology USA Inc. & Subsidiary

    Remote director of informatics job

    Job DescriptionDescription: Company: Visionix USA Travel: 100% of the time About the Role We are seeking a highly skilled and experienced Clinical Application Specialist (CAS) to join our team. This is a remote role with frequent travel across the United States. The ideal candidate is a certified ophthalmic technician or clinical educator with strong presentation skills, a deep understanding of ophthalmic technology, and a passion for customer education and support. As a Clinical Application Specialist, you will be responsible for delivering a best-in-class installation and training experience to customers across the U.S. This includes hands-on setup, clinical education, and ongoing support for Visionix and Optovue product lines. Requirements: Key responsibilities include Unpack, Install, configure, and train customers on a variety of diagnostic devices, including: Visionix systems (VX650, VX130+, VX120DE, VX110, VX65, EyeRefract) Optovue OCT systems (iVue80, iScan80, iFusion80, Solix) Nexy, WAM-5500, and additional systems as the portfolio grows Deliver product training to physicians and staff to ensure proper usage and optimal patient outcomes Perform data transfers and system networking (in collaboration with customer IT teams) Troubleshoot installation or setup issues and escalate as needed to service or R&D teams Support the sales team with the installation and clinical issues. Manage and book all travel arrangements in accordance with company policy Complete and submit training documentation in a timely manner (within one week) Provide outstanding customer service and act as a clinical resource post-installation Support trade shows, international client training, and clinical research data collection Assist with the tracking of installation and training paperwork to keep outstanding compliance with regulatory. Assist in the development of training materials (written and video) Represent the Clinical Applications department in product development and internal meetings Maintain professionalism and a clean, organized installation area Stay adaptable with evolving product lines and new technologies Extensive travel will be required. (Including some weekends) Assist in other projects or duties, as requested Qualifications A.S. degree or equivalent experience required 10+ years of clinical experience in optometry or ophthalmology 5+ years as a Clinical Application Specialist preferred JCAHPO COT or COMT certification required Advanced knowledge of OCT, refractive technologies, and eye anatomy/physiology Strong presentation and training skills across varying education levels Technical proficiency in Microsoft Windows and networking Must be able to lift 50 lbs and travel frequently Valid US driver's license, reliable transportation, and the ability to use personal credit cards for reimbursed travel expenses Fluent in English (written and spoken) Why Join Visionix USA? Be part of a cutting-edge global company in the eye care tech space Work with innovative products that make a difference in patient care Collaborate with a dynamic and supportive team Gain exposure to leading clinicians, universities, and industry events Benefits Competitive salary and full benefits package 401(k) Retirement Plan Medical, dental, vision, life, and disability insurance Paid Time Off (PTO) Equal Opportunity Employer We are an Equal Employment Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability.
    $77k-105k yearly est. 14d ago
  • Senior Manager/Associate Director, Clinical Operations (EDG-2026002)

    Edgewise Therapeutics 4.0company rating

    Remote director of informatics job

    At Edgewise, we are on a mission to discover new medicines that improve the lives of patients facing serious muscle disease. Our intimate knowledge of muscle biology and biophysics along with our ability to identify and design muscle specific precision small molecules have enabled us to rapidly advance our skeletal muscle and cardiac muscle product candidates into the clinic while also building a robust pre-clinical pipeline. With this focus on therapeutics designed to protect and improve muscle health, our goal is to dramatically enhance the lives of people living with progressive muscle disorders. We have assembled an experienced and highly motivated leadership team with a strong track record in the biotechnology and pharmaceutical industry to build the leading, global muscle disease biopharmaceutical company. Come join us make a significant difference in the lives of patients! About the Position: Edgewise is headquartered in Boulder, Colorado and this is a remote position for a growing Clinical Development team based in and around the east coast. The assigned clinical trials will be highly complex and high risk, e.g., multiple indications, data monitoring committees, interim analyses, adaptive design, requiring the coordination of multiple vendors, or other special assessments. Candidate may be asked to lead/provide oversight for more than one study or across programs and be assigned direct report(s). Essential Job Duties and Functions: Provide operational expertise and strategic input for assigned clinical trials. Provide expertise and operational input into protocol synopsis, final protocol, Informed Consent and other study related documents. Independently creates and manages budgets, forecasting, and monitoring for assigned studies. Oversee country and site feasibility/selection process, with a focus on providing country insights, corporate agreement, and therapeutic expertise to ensure understanding between study execution plan and program strategy. Provide strategic input and management of site activation activities and recruitment strategies. Oversight of study timelines to ensure the needs of the clinical development plan are met. Oversee strategic partners/CRO/vendor selection, budget and contract negotiation, and proper guidance of performance for all activities assigned to a strategic partner/CRO/vendor for assigned studies, including escalation of issues to governance committees when warranted. Approval of essential monitoring documents/plans, periodic review of outputs and actions related to monitoring. Study team meeting management and attendance; regular review of meeting agendas and minutes. Review outcomes/actions related to protocol deviations review; primary purpose of review is to help identify trends across sites or the study. Identify, monitor and review operational risks and decisions at the study level and implementation of mitigation strategies. Oversee site KPIs, protocol deviations and metrics to identify trends and maintain data quality. Escalate site level risks or non-compliance, and in collaboration with Quality Assurance, review Site Corrective and Action Plans (SCAPAs), Corrective and Action Plans (CAPAs) and Site Audits. Maintains cross-functional partnership to test all database timelines and plans; ensure linkage between the strategy (i.e., filing/registration, data generation) with the tactical plan for database lock and CSR. Contributes to drafting Standard Operating Procedures (SOPs) and adheres to Clinical Operations processes and SOPs to ensure studies are "inspection ready" at all times; may be involved in regulatory inspections by preparing for and attending the inspections. Support onboarding, mentor and manage direct reports within the department. May collaborate with other functional leads to manage project related efforts. Participates in departmental quality or process improvement initiatives. Read, understand, and comply with all workplace health and safety policies; safe work practices; and company policies and procedures. Perform other duties as assigned by supervisor. Required Education, Experience and Skills: Bachelor's Degree (Life Sciences) At least 8+ years of relevant clinical operations experience in clinical trial design and conduct, with minimum of 6 years at a biotech or pharmaceutical company. Experience must include Phase 2 and 3 studies (globally recruited). Experience in more than one therapeutic area is advantageous. Pediatric experience is a plus. Experience working with various CRO partnership models, including FSP, and full-service arrangements is preferred. In-depth knowledge of clinical research operations, including GCP, FDA and/or EMEA regulations, and ICH guidelines. Excellence in project management and communication. Travel Requirements: Up to 10-20% travel, including potential to meet as a department in and around New England and to Boulder, Colorado or to clinical sites and conferences. Salary range: $140,000 - $195,000, title and salary commensurate with experience Our Benefits: We are proud to offer health benefits, a discretionary bonus plan, stock option grants. a stock purchase plan, a 401(k) with match and paid time off to our team members as part of their compensation plan. There is no deadline because the employer accepts applications on an ongoing basis. Edgewise does not accept resumes from recruitment agencies for this position. Please do not send resumes to Edgewise employees or the company location. Edgewise is not responsible for any fees related to unsolicited resumes.
    $140k-195k yearly 31d ago
  • Associate Director, Clinical Operations

    Apogee Therapeutics

    Remote director of informatics job

    About Apogee Therapeutics Founded in 2022, Apogee Therapeutics, Inc. (Ticker: APGE) is a well-funded, Nasdaq listed company that offers the opportunity to work in a fast-paced, highly dynamic environment. At Apogee, you can actively contribute to shaping the company culture, take on various roles and responsibilities, and grow professionally. Apogee Therapeutics, Inc. is a biotechnology company seeking to develop differentiated biologics for the treatment of atopic dermatitis, chronic obstructive pulmonary disease and other inflammatory and immunology indications with high unmet need. Our antibody programs are designed to potentially overcome limitations of existing therapies by targeting well-established mechanisms of action and incorporating advanced antibody engineering to optimize half-life and other properties. We seek to reshape the current standard of care for inflammatory and immune diseases because we believe people living with these diseases deserve the best possible treatment, and we refuse to stop at “good enough.” We are a fast-paced company committed to building an exceptional company culture, founded on our C.O.R.E. values: Caring, Original, Resilient and Egoless. If this sounds like you, keep reading! Role Summary We are seeking an Associate Director, Clinical Operations who will be accountable for the operational management and execution of clinical trial programs (Phases II-III and later). The individual will be responsible for ensuring adherence to GCPs, SOPs and all regulatory agency guidelines, as well as study operational planning and execution. A key focus will be the oversight of and partnership with CROs and other 3rd party vendors to ensure study milestones and deliverables are achieved according to agreed quality standards and timelines and that the quality of data is suitable for regulatory submission/inspections. The Associate Director, Clinical Operations will have routine interaction with key internal and external stakeholders communicating project status, escalating issues, and troubleshooting routine inquiries. This role will report to the Executive/Sr. Director, Clinical Operations. Key Responsibilities Accountable for overall management of multiple clinical trials Serves as the central point of contact and contributes expertise for clinical trial execution on assigned protocols Works cross-functionally to establish and ensure clinical program timelines and goals are met and risks are appropriately escalated to Clinical Management. Ensures accurate tracking and reporting (dashboard) of study metrics and progress of study through completion Leads the Clinical Study Team (CST) and may participate in other cross functional program team meetings Ensures trial adherence to ICH/GCP/Federal and local regulations and company specific SOPs Responsible for preparing and/or presenting to executive management as delegated Develops, reviews and/or consults on clinical trial documents, such as study specific plans, informed consent, clinical protocols, Investigator Brochure, CSRs, yearly updates to the regulatory authorities and status updates May be responsible for participating and presenting at Investigator Meetings, SIVs and other program meetings Budget/Finance/Legal Responsible for study level clinical operations budget forecasting, accrual management and quarterly review ensuring tight control between study forecasts and actuals In conjunction with key stakeholders, oversee and manage the execution and filing of site clinical trial agreements, review of fair market value, CRO and vendor contracts, NDAs, etc Review and approve contracts, work orders and invoices prior to submission to senior management for approval Outsourcing/Procurement/Vendor Management Lead the creation/definition of the scope of work and selection process for assigned program's vendors and Contract Research Organizations (CROs) Demonstrates consistent and regular Sponsor Oversight and performance management for all utilized vendors and/or CRO third party contracted vendors Attend CRO or other vendor meetings, such as project kick-off and investigator meetings, quarterly face-to-face meetings, and others as necessary to assure alignment and achievement of study goals Draft and/or manage Governance charters/meetings/reports with CRO Co-lead Sponsor/CRO operational meetings with CRO to ensure deliverables are on track Responsible for managing relationships with CROs and other vendors for all study activities including study start-up, close out, completion of Trial Master File and the following: Responsible for setting up, negotiating, and monitoring Task Order invoice payments for CRO (direct service and pass through costs), as well as to oversee scope change negotiations Responsible for negotiating site Clinical Trial Agreements in conjunction with the Legal Department and CRO Responsible for patient recruitment and retention plans Responsible for the set-up of all third-party vendor specifications (i.e. IWRS, eCRF, central laboratory/ECG, etc.) and on-time third party deliverables In conjunction with CRO/Regulatory, participate in the collection, preparation, and review of regulatory documentation for IRB/Ethics submission prior to study start-up Clinical and Ancillary Study Supplies In conjunction with Clinical Supply, responsible for assuring sufficient clinical drug supply (including comparator) is forecasted, packaged, available and imported/shipped to depots/sites for study start up, and that sufficient supplies are maintained during the study Responsible for assuring accurate drug accountability/reconciliation for investigational product (IP) issued during the study to the site and at the end of the study In conjunction with CRO, responsible for assuring sufficient ancillary supplies are available and shipped for the study (i.e., templates, binders, forms, supplies, etc.) Inspection Readiness Accountable for eTMF - completeness, timeliness, and quality on assigned programs. Conducts routine completeness checks of the Trial Master File (TMF) to ensure compliance of CRO and Sponsor files Partner with Quality organization to document Sponsor Oversight of all vendors, Data Integrity, and Risk Assessment requirements Participates and responds to Quality Assurance and/or regulatory authority inspection audits Ensures all assigned studies are always Inspection Ready Data Review/Cleaning/Management Accountable for working closely with Biometrics, Pharmacovigilance, Medical, and the CRO to participate in data review, and oversee adherence to study timelines and data quality. Oversight includes the following activities: expedited query resolution, support creation of logic edit checks, data line listing review, QA/QC of adverse events, and serious adverse event processing. Oversight of protocol deviations/variations In conjunction with the CRO, oversee and drive the metrics on CRA source data verification Ideal Candidate BA/BS in life sciences or equivalent 8+ years of clinical research experience, including at least 3 years leading global projects from inception to completion 2+ years' experience in Biotech industry strongly preferred Significant knowledge of pharmaceutical industry, drug development and regulatory processes Experience developing all Clinical trial plans, including site management, risk assessment and mitigation strategies, recruitment and retention plans, trial budgets and program-level budgets Leader with growth mindset, willing to learn from others, committed to mentoring others and dedicated to promoting psychological safety Strong communication skills with ability to present to a variety of stakeholders and tailor message accordingly Strong project management skills with ability to collaborate effectively cross-functionally and hold team and CRO members accountable to tight timelines and budgets High sense of urgency and ability to proactively identify critical path items and develop contingency plans to mitigate risk to budget, quality, and/or timelines Work comfortably in a fast-paced, dynamic work environment and embrace change Position requires up to 25% travel, including mandatory in-person attendance at Apogee All Hands meetings typically held twice per year. Travel is also required to attend key Phase 3 meetings, typically held at the Apogee San Francisco office. This position may also require US and international travel to clinical sites and/or medical conferences. The anticipated salary range for candidates for this role will be $180,000 - $195,000 per year. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. What We Offer A great culture, grounded in our C.O.R.E. values: Caring, Original, Resilient and Egoless Opportunity to work in a fast-paced, highly dynamic environment where you help shape the culture and company, wear multiple hats, and learn quickly Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits We provide competitive time off, including three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave Commitment to growing you professionally and providing access to resources to further your development Apogee offers regular all team, in-person meetings to build relationships and problem solve E-Verify Participation: As part of the I9 verification of authorization to work in the US, Apogee participates in E-Verify. To learn more about E-Verify please review this poster. A pogee Therapeutics is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To review our privacy policy, click here It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $180k-195k yearly Auto-Apply 5d ago
  • Clinical Coding Analyst (Remote)

    Butler Recruitment Group

    Remote director of informatics job

    Job Description Essential Job Duties and Responsibilities: - Clinical Coding Analysts are assigned to a specific client(s) and have the primary responsibility of daily pre-bill chart reviews and communication via recommendations, questions, and/or rebuttals to the client within a 24-hour time frame for each chart reviewed. - Reviews the electronic health record to identify both revenue opportunities and potential coding compliance issues-based ICD-10-CM/PCS coding rules, AHA Coding Clinics, and clinical knowledge. - Provide verbal review on all cases with a potential MS DRG recommendation and/or physician query opportunities with the Physician(s) via telephone call prior to submitting recommendations to the client. - Ensures that the daily work list is uploaded into the MS DRG Database for assigned client(s) and enter required data elements for each patient recommendation into MS DRG Database. - Prepares and composes all recommendations, including increased reimbursement, decreased reimbursement, and "FYI" for each account and communicates that to the client within 24 hours of receiving and reviewing the electronic medical record. - Follows internal protocol on all client questions and rebuttals on cases reviewed within 24 hours of receipt. - Responsible for review and appeal, if warranted, on Medicare and/or third-party denials on charts processed through the MS DRG Assurance program. - Responsible for reviewing inclusions and exclusions specific to 30 Day Readmissions and Mortality quality measures on specific cohorts for traditional Medicare payers for specific clients. - Maintains IT access at all client sites that have been assigned by ensuring that log on and passwords have not expired. - Maintain current knowledge of ICD-10-CM/PCS code changes, AHA Coding Clinic, and Medicare regulations. - Utilizes internal resources, such as TruCode, and CDocT. - Adhere to all company policies and procedures. Requirements: - AHIMA credential of CCS, CDIP or ACDIS credential of CCDS is required. AHIMA Approved ICD-10 CM/PCS Trainer preferred. - Graduate of an accredited Health Information Technology or Administration program with AHIMA credential of RHIT or RHIA preferred. - Minimum of 7 years of acute inpatient hospital coding, auditing and/or CDI experience in a large tertiary hospital required. - Experience with CDI (Clinical Documentation Improvement) programs preferred. - Extensive knowledge of ICD-10 CM/PCS required. - Experience with electronic health records (i.e., Cerner, Meditech, Epic, etc.) required. - Experience working remotely required. - Excellent oral and written communication skills required. - Must demonstrate analytical ability, initiative, and resourcefulness. - Ability to work independently required. - Excellent planning and organizational skills required. - Teamwork and flexibility required. - Must be proficient in Microsoft Office Word and Excel programs.
    $67k-91k yearly est. 9d ago
  • Specialist, Clinical Applications Support

    Archwell Health

    Remote director of informatics job

    Must be able to work PST/MST hours The Clinical Applications Support Specialist will act as a key contributor to the configuration and buildout of eClinicalWorks for ArchWell Health. This role will actively partner and support end users across ArchWell Health's markets, acting as a subject matter expert for core clinical applications. The ideal candidate will have experience with implementations of eClinicalWorks in medium to large-scale environments, be a strong communicator, and demonstrate flexibility in a growing and ever-changing environment. Duties/Responsibilities: Deliver support via eCW Virtual Support Line and ServiceNow ticketing platform to resolve incidents or fulfill requests from market end users Onboard users in eClinicalWorks environment(s) and other clinical applications Assist in the change management process such as importing pharmacies, activating lab and DI orders as directed by leadership Perform system configuration in support of enterprise standards and assist in effort relating to change management process Ability to troubleshoot and support in collaboration with the Information Technology team on Medical Devices, integrations and interfaces connected to eClinicalWorks Assist and act as core clinical applications subject matter expert for market end users Participate in planning for, testing, and supporting changes as a result of core clinical systems upgrades Collaborate with team members and vendors to provide a resolution issues from market end users Required Skills/Abilities: Ability to build rapport with end users, excellent customer service, and known to work well in fast pace, high need, sometimes high stress situations Strong subject matter expertise, technical knowledge, and analytical skills Experience managing a high volume of problem tickets and support line entries from end users to resolve application and product issues. Demonstrated ability to track issues, test fixes, and perform post-resolution follow-ups to ensure problems have been adequately resolved Communicate application problems and issues to key personnel Identify and learn appropriate software applications used and supported by the organization Partners with Market Enablement and the IT teams in reviewing requirements, specifications, testing, support to ensure they are in line with business objectives and clinical standards on projects Experience with integration and medical troubleshooting strongly preferred Proficiency and experience with providing eClinicalWorks support to include basic workflow support, testing, troubleshooting, analysis, and support function Proficiency with new user account provisioning Experience with Support Ticket management internally and with vendors Experience with working in, and knowing the differences, with Production vs. non-production environments Experience with testing related to eClinicalWorks upgrades, patches to eClinicalWorks, and companion products Aptitude to learn and master new support and help desk tools, systems, and solutions Ability to think critically and effectively apply problem-solving techniques Understanding of eClinicalWorks installations Demonstrated ability to maintain productivity in a work-from-home environment Minimum Qualifications: Bachelor's degree preferred, or equivalent experience Understanding of process and change management Clinical support experience Efficient communication skills Minimum of one (1) year of experience supporting eClinicalWorks within a medium to large-scale organization implementations of eClinicalWorks (including, but not limited to, eClinicalWorks builds, testing, go-live support, optimizations) for providers and staff (front office and clinical) Minimum of one (1) year of experience managing eClinicalWorks issues from end users by resolving them on your own or by working with eClinicalWorks support Knowledge of quality programs (MIPS, HEDIS, ACO, etc.) within eClinicalWorks preferred Embodies and serves as a role model of ArchWell Health's Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
    $81k-110k yearly est. 9d ago
  • Clinical Applications Operations Specialist

    Gehc

    Remote director of informatics job

    SummaryThe Clinical Applications Operations Specialist supplies critical support to the clinical applications organization (PCS, Imaging, Ultrasound) with rigor related to standard process and tools. This individual is responsible for acting as a subject matter expert in their area(s) of ownership, enabling the applications organization to focus on the customers and team. As an integral member of the Clinical Applications Operations team, this individual is expected to demonstrate safety-first mindset with attention to compliant execution, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures in addition to driving a culture of belonging, inclusiveness, and people development, directly and indirectly, throughout the clinical applications organization. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Essential Responsibilities Daily execution of specialized expertise and depth of technical knowledge in operations. Applies general knowledge of business developed through education or experience. Interpretation of procedures to resolving problems, with mindfulness to how each step and team member contribute to the overall operational execution. Ability to independently solve problems with significant degree of complexity. Maintain and respond with urgency to all incoming requests of applications operations for field assistance including, but not limited to, applications scheduling, application tool support, availability of training days, relevant metrics and data. Drive improvements in customer experience through efficient and effective operations and customer communications processes. Provide administrative support to the Clinical Applications team by alleviating workload through tasks such as onsite and remote schedule management and facilitating effective communication among project managers. Enable daily operations of applications organization, readily catching and owning tasks that prevent focus on the customer and clinical applications specialists, including scheduling of resources, extension of training expirations, cancellations, financial inquiries, and MCT (My Customer Training) guidance. Other special projects as needed. Required Qualifications High School Diploma, GED, or local equivalent with minimum 2 years of Operations/Customer Service experience. Strong, demonstrated knowledge of current computer/office communications technologies with expertise in PowerPoint, Word, Excel and Outlook. Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment with effective time management and organizational skills. Excellent interpersonal, verbal and written communication skills. Ability to energize, develop, and build rapport. Act with optimism, humility, and hustle. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. #LI-AK4 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $64,000.00-$96,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: January 21, 2026
    $64k-96k yearly Auto-Apply 6d ago
  • Director, Clinical Research Operations

    Care Access 4.3company rating

    Remote director of informatics job

    Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ******************* How This Role Makes a Difference The Director of Clinical Research Operations provides leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This role ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams. How You'll Make An Impact Clinical Operations Management Oversight for traveling clinical staff supporting decentralized operations at events and sites. Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations. Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance. People Management Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff). Implement training, competency standards, and performance expectations for all clinical staff. Provide input into staffing budgets, resource planning, and clinical support models. Study Management Monitor enrollment, data quality, documentation practices, and clinical performance metrics. Partner with regulatory, medical, data, participant experience, and site operations teams to support successful trial delivery. Drive continuous improvement in clinical quality, consistency, and operational efficiency. The Expertise Required Strong knowledge of ICH-GCP, FDA regulations, and clinical trial execution. Excellent leadership, communication, and performance-management skills. Ability to thrive in dynamic environments and manage diverse clinical teams. Certifications/Licenses, Education, and Experience Bachelor's degree in a health-related field required; advanced degree preferred. 12+ years of clinical research operations experience, including leadership of multisite or dispersed clinical teams Experience overseeing CRCs, nurses, mobile clinicians, or traveling clinical staff. How We Work Together Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. Travel: This role requires up to 20-40% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives. Type of Travel Required: National Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $120,000 - $160,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. Benefits & Perks (US Full Time Employees) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical, dental, and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
    $120k-160k yearly Auto-Apply 6d ago
  • Director, Clinical Operations

    Corrohealth

    Remote director of informatics job

    About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: The Director, Clinical Operations, will provide strategic leadership and oversight of the Clinical Documentation team's workflow, ensuring operational excellence, financial performance, and client satisfaction. Reporting to the Senior Director, the Director will develop and execute initiatives to optimize processes, enhance productivity, and drive continuous improvement. This role is responsible for high-level planning, resource management, performance monitoring, and cross-functional collaboration to support business objectives and maintain the highest quality standards. The Director will also serve as a key liaison between internal teams and external stakeholders to ensure alignment with company goals and client needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. Role & Responsibilities: Serve as the primary liaison for assigned client accounts, fostering strong, trust-based relationships through consistent communication and proactive engagement. Lead strategic client meetings, including business reviews, performance updates, and planning sessions, ensuring alignment with client goals and expectations. Develop and maintain a deep understanding of client needs, business models, and strategic priorities to tailor services and solutions effectively. Drive meeting agendas and outcomes, ensuring discussions are focused, actionable, and aligned with both client and organizational objectives. Coordinate cross-functional collaboration to prepare for client meetings, ensuring all stakeholders are aligned and equipped with relevant data and insights. Report directly to the Senior Director of Clinical Documentation and provide strategic direction for the Clinical Documentation team. Lead, mentor, and develop Clinical Operations managers and team members to foster professional growth and performance excellence. Establish and implement best practices, policies, and procedures to enhance team efficiency and effectiveness. Oversee operational and financial performance, ensuring alignment with organizational objectives and client expectations. Drive innovation and process improvement to enhance departmental effectiveness and market competitiveness. Manage and optimize workflow operations, ensuring smooth execution of daily production schedules, financial goals, and quality standards. Identify operational gaps and implement corrective actions to mitigate risks and improve outcomes. Ensure regulatory compliance and adherence to industry standards across all clinical documentation functions. Oversee performance improvement programs, leveraging data-driven insights to enhance productivity and quality. Develop and present executive-level reports to clients, senior leadership, tracking key performance indicators (KPIs) and operational trends. Utilize data analytics tools (e.g., Power BI, Excel) to interpret and communicate business insights that drive informed decision-making. Ensure timely and accurate reporting of departmental performance, financial goals, and operational strategies. Serve as the primary point of contact for client escalations, ensuring prompt resolution and service excellence. Foster strong relationships with internal and external stakeholders, including clients, revenue cycle teams, and IT support. Partner with cross-functional teams to drive initiatives related to revenue cycle optimization, technology enhancements, and process automation. Oversee training and development programs to ensure team competency and alignment with evolving industry trends. Collaborate with compliance, IT, and finance departments to ensure seamless operations and adherence to corporate policies. Knowledge, Skills & Abilities: AHIMA or AAPC accreditation preferred. Minimum of five years' experience in Revenue Cycle Management. Six Sigma or related LEAN/OPEX/Process Excellence experience desirable. Strong analytical skills with expertise in Microsoft Excel, Power BI, and other data visualization tools. Strong verbal and written communication skills. Ability to work independently, exercise good judgment, and make confident decisions. Proficiency in generating, interpreting, and analyzing reports. Effective team player with the ability to collaborate and communicate effectively across departments. Travel up to 20% may be required for client meetings, team leadership engagements, site visits, and industry events. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $104k-162k yearly est. Auto-Apply 43d ago
  • Director Biostatistics, Clinical Operations

    Askbio Asklepios Biopharmaceutical, Inc.

    Remote director of informatics job

    AskBio Inc., a wholly owned and independently operated subsidiary of Bayer AG, is a fully integrated gene therapy company dedicated to developing life-saving medicines and changing lives. The company maintains a portfolio of clinical programs across a range of neuromuscular, central nervous system, cardiovascular, and metabolic disease indications with a clinical-stage pipeline that includes investigational therapeutics for congestive heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10™, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of proprietary capsids and promoters, several of which have entered pre-clinical and clinical testing. Our vision: Pioneering science to create transformative molecular medicines. Our mission: Lead innovative science and drive clinical outcomes to transform people's lives. Our principles: Advance innovative science by pushing boundaries. Bring transformative therapeutics to patients in need. Provide an environment for employees to reach their fullest potential. Our values: Be a Pioneer. We are not afraid of the impossible and to innovate to make gene therapies accessible to those in need. Cultivate Collaboration. Strive to be the best teammate, actively listen, openly communicate, and embrace diverse points of view. Embrace Responsibility. We are humbled by the enormity of our mission. We hold a relentless commitment to advance science and clinical outcomes for our patients, families, and caregivers. Raise the Bar. Continuously drive improvements and efficiencies. Seek and provide constructive feedback. Have a bias for learning and action. Act with Uncompromising Integrity. Be honest, transparent, and committed to doing what's right in every situation. Make clear commitments and follow through. Position Summary The Director, Biostatistics, provides technical leadership and operational oversight for the development of clinical strategies, the design, implementation and reporting of non-clinical, CMC, and clinical development programs and associated studies and clinical trials. He/she participates in close collaboration with the cross functional teams responsible for studies across all phases of drug development. He/she provides guidance and management to statisticians to ensure high quality and timely deliverables. He/she also supports regulatory interactions and serves as the statistical representative in the defense of the company position/approach on statistical issues and drug approvals globally. This role reports to VP, Biostatistics, Clinical Development. Job Responsibilities Responsible for all deliverables related to statistical content. Provides guidance and management to statisticians, programmers, and data managers to ensure high quality and timely deliverables. Advises and influences senior leadership/functional leads on Biostatistics strategies as well as functional issues that have a business impact. Oversees the biostatistics function in CRO's; manages scope of work and relationships with other external statistician consultants as needed. Manages resources, sets priorities, and ensures consistency and adherence to standards. Collaborates on protocol development including study design, endpoint selection, and power and sample size assessment. Responsible for SAP, data analysis and reporting (CSR). Supports DMC charter and meeting preparation Represent the Company and Biostatistics function in interactions, both in writing and in person, with the FDA, EMA and other Health Authorities. Supports regulatory submission and interaction, i.e, and IND/BLA filings and supports potential partnering requests. Becomes an integral member of cross-functional project teams, provides statistical input to a wide variety of scientific, clinical development and regulatory document types including Clinical Development Plans, protocols, synopses, Investigator Brochures, regulatory submissions and responses, and scientific publications and presentations. Develops solutions to statistical and data analysis issues for clinical, regulatory, and commercial teams. Communicates solutions cross-functionally. Contributes to creation/maintenance of, and provides training on statistical topics, and departmental SOPs and general standardization efforts. Maintains currency of new developments in statistics, drug development, and regulatory guidance. Participates in due diligence evaluation of design and clinical trial data of external partnerships opportunities as needed. Assists with the Business Development activities at key conferences and industry meetings. Supports scientific and medical meetings, including, but not limited to, Investigator Meetings, Advisory Boards, DMC, SAB, and other interactions with Key Opinion Leaders. Presents at industry conferences representing AskBio Participates in vendor evaluation, selection, and management. Minimum Requirements Ph.D. or M.S. in Statistics or related field. Have 10+ years pharmaceutical experience in a pharmaceutical R&D environment. Knowledge of Heart Failure and Cardiovascular programs Previous experience in the preparation and submission of New Drug Applications to regulatory agencies. Strong knowledge of design of experiments, clinical trial design concepts, or CMC statistics, drug regulation, and experience in the management of the statistical function. Experience with adaptive and Bayesian study designs simulation techniques, as well as experience in rare diseases and/or gene therapy preferred. Extensive experience with SAS and/or R Excellent communication skills Experience in CRO selection, contracting and management. Excellent leadership and interpersonal skills, ability to build credibility and trust inside and outside the Company AskBio Inc. (AskBio) is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling us at ************** or sending us an email at ******************. Agencies: Please do not contact any employee at AskBio about this requisition. Any resume submitted by a recruitment agency to any employee at AskBio, through any medium, will be deemed the sole property of AskBio unless the agency was engaged by AskBio Talent Acquisition team to recruit for that position. All agencies must have a prior executed service agreement with AskBio prior to any search engagement. If a candidate who was submitted outside of the AskBio agency process is hired by AskBio, no fee or payment of any kind will be paid to the agency.
    $104k-162k yearly est. Auto-Apply 60d+ ago
  • Executive Director, Clinical Operations - East Coast, US

    Prilenia

    Remote director of informatics job

    About Prilenia Prilenia, a private biopharmaceutical company with a highly committed and talented global team, is seeking a Vice President of Clinical Operations located in the US. Prilenia has a simple but urgent mission - to bring transformative medicines to people affected by devastating neurodegenerative diseases. Unwavering in our commitment to scientific excellence, Prilenia is developing pridopidine, a unique, oral, sigma-1 receptor (S1R) agonist investigational neuroprotective therapy for ALS and Huntington's disease (HD). Partnered with Ferrer for the commercialization and co-development of pridopidine, we plan to start two key late-stage trials to support potential approval globally in ALS and in HD in the first half of 2026. To learn more about our story and company culture, visit us at ******************** About the role We are seeking a dynamic Executive Director, Clinical Operations to join our team and lead strategic execution of global pivotal trial/s in neurodegeneration. The ideal candidate will bring extensive experience in global clinical operations, with proven track record in managing global pivotal clinical trials for biotech sponsors, and a vision to innovate and continuously improve operational standards. Experience in rare diseases required, HD and/or ALS preferred. This is a critical leadership role in a growing biotech company, suitable for a candidate who is equally comfortable driving high-level strategy and rolling up their sleeves. The position will report to the SVP, Head of Clinical Operations. Roles and Responsibilities: Provide strategic direction and operational leadership for pivotal global clinical programs, ensuring rigorous execution across regions and therapeutic areas to deliver studies on time, within budget, and to the highest quality standards Lead clinical operations aspects of clinical programs, including planning, coordination, delegation, communication and stepping into direct action as necessary to make sure goals are achieved on time and on budget. Provide operational insight into feasibility, timeline and cost estimates during clinical program/study development. Accountable for the successful delivery and inspection readiness of complex global pivotal trial/s; own operational timelines, budget management, enrollment performance, data quality, and risk mitigation. Lead clinical study team/s including both internal and external stakeholders, fostering accountability, collaboration and operational excellence. Develop and oversee effective and efficient clinical study plans in partnership with internal and external stakeholders. Patient Recruitment: Oversee site and investigator relationships, leading the implementation of innovative patient recruitment and retention strategies, and ensuring proactive problem-solving and stakeholder engagement across diverse populations. Quality: Ensure clinical monitoring quality and ongoing adherence to established study plans and GCP requirements. Partner with Regulatory, QA and other relevant teams to continuously improve clinical SOPs. Closely collaborate with Regulatory, Quality, Safety, Data management and clinical supply to integrate cross-functional insights into operational execution and optimize delivery of clinical supplies, data, and patient safety. Build and sustain strong cross-functional relationships across diverse global teams; foster a culture of mutual accountability, collaboration, and innovation. Communicate progress, risks, and strategic insights to executive leadership and governance committees, supporting data-driven decision-making and program advancement. Qualifications and Skills: Bachelor's degree or higher in Life Sciences or related field. Minimum 10 to 15 years of clinical operations management experience in biotech companies, with at least 5 years leading global phase 3 studies and cross-functional teams Recent experience in leading the conduct of global phase 3 studies from start to completion required. Experience with rare disease required. Experience with ALS or HD highly preferred. Excellent understanding and demonstrated application of FDA guidelines, Good Clinical Practices (GCP), ICH and applicable Standard Operating Procedures. Strong strategic thinking and project management skills, including scenario planning, risk identification and mitigation, and ability to guide complex problem resolution at scale. Expertise in patient recruitment and retention strategies at a global scale, including innovative approaches adapted for diverse populations. Strong leadership skills and advanced stakeholder management and communication skills, including influencing executive leadership, cross-functional partners, and external collaborators. Displays exceptional situational awareness in communication-adapts tone, content, and level of detail to suit the audience, from executives to technical teams. Demonstrates sound judgement in deciding what details to share or escalate. Demonstrated ability to manage CROs (and other vendors) to meet or exceed KPIs tied to corporate goals and hold them accountable if they fall behind. Proficiency with clinical research technologies and platforms (EDC, eTMF, IWRS, CTMS, etc.), plus strong skills in Microsoft Office and data analysis tools. Willingness and ability to travel (domestic & international) and operate flexibly in virtual teams and global time zones. Location/Time Zones: • This is a full-time, remote position based in the US, eastern time zone strongly preferred. • Expected domestic and international travel up to 30%. • Flexible schedule with interactions across North America, Europe and Israel time zones. Prilenia operates across the United States, Canada, Europe and Israel, is incorporated in the Netherlands and backed by leading life sciences investors. We are a highly flexible organization that is mostly remote and encourages team members to work in the ways that make them most effective, with a focus on our common goals and getting the job done. Prilenia is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to fostering a diverse, inclusive, and welcoming workplace for all.
    $104k-162k yearly est. Auto-Apply 60d+ ago
  • Clinical Coding Analyst

    Wallman Unlimited Company

    Remote director of informatics job

    Job Description Essential Job Duties and Responsibilities: Perform daily pre-bill chart reviews for assigned client(s); communicate recommendations, questions, or rebuttals within 24 hours. Review electronic health records to identify revenue opportunities and coding compliance issues using ICD-10-CM/PCS guidelines, AHA Coding Clinic, and clinical knowledge. Conduct verbal reviews with physicians via phone for cases with potential MS-DRG changes or query opportunities before submitting recommendations. Upload daily work list to MS-DRG Database and enter required data elements for each patient recommendation. Prepare and send all recommendations (increased/decreased reimbursement or FYI) to client within 24 hours of record review. Respond to client questions and rebuttals per internal protocol within 24 hours. Review and appeal Medicare/third-party denials for charts in the MS-DRG Assurance program, as warranted. Review inclusions/exclusions for 30-Day Readmissions and Mortality quality measures on specified Medicare cohorts for assigned clients. Maintain active IT access and credentials at all assigned client sites. Stay current on ICD-10-CM/PCS changes, AHA Coding Clinic, and Medicare regulations. Utilize internal resources such as TruCode and CDocT. Adhere to all company policies and procedures. Qualifications Required: AHIMA CCS, CDIP, or ACDIS CCDS credential (AHIMA ICD-10 CM/PCS Trainer preferred). Preferred: Graduate of accredited Health Information Technology/Administration program with RHIT or RHIA credential. Required: Minimum 7 years acute inpatient hospital coding, auditing, and/or CDI experience in large tertiary hospital. Preferred: CDI program experience. Required: Extensive ICD-10 CM/PCS knowledge. Required: Experience with electronic health records (e.g., Cerner, Meditech, Epic). Required: Remote work experience. Required: Excellent oral and written communication skills. Required: Strong analytical ability, initiative, and resourcefulness. Required: Ability to work independently. Required: Excellent planning and organizational skills. Required: Teamwork and flexibility. Required: Proficiency in Microsoft Office Word and Excel. This Clinical Coding Analyst role offers an outstanding opportunity for experienced professionals in healthcare coding and compliance. Here's why: Remote Work Flexibility High Demand and Job Security Meaningful Impact on Healthcare Revenue and Compliance Professional Growth and Intellectual Challenge Competitive Fit for Qualified Candidates
    $71k-97k yearly est. 11d ago
  • Director of Clinical Operations

    Scene

    Remote director of informatics job

    Reports to: Vice President of Operations Scene Health is on a mission to solve medication non-adherence. We're a diverse team of clinicians, technologists, and public health enthusiasts committed to building high-impact, patient-centered solutions. The Director of Clinical Operations will be the driving force behind building, managing, and scaling a high-performing clinical team that supports patients with infectious and chronic conditions through our digital medication engagement platform. This role centers on people leadership, operational discipline, and accountability-ensuring the clinical team delivers consistently excellent care at scale. About the Role You will oversee the strategy, structure, and day-to-day operations of Scene's clinical programs. Your primary focus will be leading a growing team of nurses, pharmacists, health coaches, and clinical support staff, setting clear standards for performance, ensuring adherence to protocols, and fostering a culture of excellence, accountability, and continuous improvement. This hands-on leadership role blends operational rigor with compassionate team development to drive excellence and scalability of our program, which encompasses Video-Directly Observed Therapy, video-based medication engagement and health coaching, pharmacy services, including medication therapy management, and comprehensive medication reviews. Key Responsibilities Strategic Leadership & Standards Setting * Develop and articulate a clear vision for clinical operations that aligns with organizational goals for quality, patient outcomes, and operational performance. * Lead the strategy and execution for Scene's clinical operations, aligning clinical programs with enterprise goals for patient outcomes, quality metrics, and operational efficiency. * Establish and enforce clinical standards, protocols, and workflows to ensure consistent, compliant, high-quality care delivery across all programs. * Translate strategic goals into actionable operating plans, team structures, and performance expectations. * Collaborate closely with internal stakeholders (e.g., Enrollment, Customer Success, Growth, Product) to ensure clinical programs are launched, scaled, and executed with operational excellence. * Partner with Product and Experience teams to recommend enhancements that improve team workflows and patient engagement. * Represent the team and the company at external meetings or events. People Leadership & Performance Management * Lead, mentor, and grow a diverse clinical team-including nurses, pharmacists, health coaches, and support staff-while fostering a mission-driven, patient-first culture. * Build and implement performance management frameworks, including clear role definitions, KPIs, and development plan, while holding the team accountable to meet standards. * Provide regular, structured feedback and coaching to ensure individuals and teams are meeting expectations. * Partner with supervisor and human resources to design and execute training, hiring strategies, competency assessments, and succession plans that support team growth and retention. * Oversee staffing models, scheduling, and team coverage to ensure service levels and performance goals are consistently met. Operational Discipline & Quality Assurance * Implement and maintain rigorous QA programs to ensure adherence to protocols, regulatory compliance, and internal quality standards. * Monitor performance in real time; identify gaps and implement corrective action plans quickly and consistently. * Standardize SOPs, escalation pathways, and workflows to create clarity and reduce variability in clinical delivery. * Ensure accurate and timely documentation of services to support billing, reporting, and compliance. * Use operational platforms (e.g., Salesforce, Talkdesk, Scene's platform) to monitor performance, track KPIs, and inform decision-making. * Regularly analyze performance data to identify trends, opportunities, and areas needing intervention. About You * You are a strong people manager who builds high-performing teams through structure, clarity, and accountability. * You thrive on setting standards, coaching to excellence, and holding teams to clear expectations. * You are operationally disciplined and comfortable making tough decisions when needed. * You are passionate about creating meaningful patient experiences and empowering your team to deliver them. * You are comfortable working in a fast-paced, mission-driven environment, with the ability to balance strategic thinking and hands-on execution. Required Qualifications * Clinical background (e.g., Nurse, Pharmacist, Licensed Clinical Social Worker, or equivalent). * 10+ years of progressive leadership experience managing clinical teams, including remote teams. * Proven success in building team structures, implementing performance frameworks, and managing metrics. * Experience developing and enforcing clinical protocols and QA programs. * Strong data and technology fluency; experience using platforms to manage operations and track performance. * Adept in using clinical platforms and working in a tech environment * Bachelor's degree required. Preferred Qualifications * Experience managing digital health programs or working in a health startup. * Experience partnering with hospitals or health plans on quality improvement initiatives. * Advanced degree preferred, including but not limited to MBA, MPH, MScN. * Spanish language capabilities Why Join Us? Benefits & Perks * Competitive salary range * Paid vacation, paid sick leave, plus paid holidays * Health, dental, vision, short and long-term disability * 401K retirement savings plan The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate. Scene has impacted thousands of lives to date, but you will be integral in scaling that impact. * Work remotely while making a tangible impact on patients' lives. * Be part of an innovative healthcare solution addressing a $500B medication adherence challenge. * Collaborate with passionate professionals across healthcare, technology, and public health sectors. * Professional development and growth opportunities within a rapidly scaling company. If you are a compassionate, tech-savvy healthcare professional with a passion for patient engagement and medication adherence, we want to hear from you! Apply today to join us in transforming healthcare and empowering patients toward better health outcomes. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
    $91k-142k yearly est. 60d+ ago
  • Director/Mgr. of Clinical Research Ops-Onsite in Miami, FL

    Evolution Research Group

    Director of informatics job in Columbus, OH

    Job Description If you are not local to Miami, let's discuss how to get you there! This is a newly created role at an amazing, top clinical research site located in Miami, FL About Company: Who is ERG? ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with an expertise in early and late-stage neuroscience drug development. With 19 wholly owned clinical sites and 5 affiliated sites, we conduct in-patient and out-patient phase I-IV clinical research studies. ERG has 340+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally. About the Role: We are seeking a highly qualified Manager/Director of Clinical Operations, Phase I, to oversee clinical trials, ensuring protocol adherence, and managing both staff and operational aspects of studies. This role demands strict compliance with GCP, ICH guidelines, and company SOPs. Core duties include staff management, protocol review, quality assurance, and overall study supervision. Responsibilities: Lead and mentor the clinical operations team to promote a collaborative and efficient environment. Ensure protocol compliance and maintain high-quality standards across studies. Collaborate closely with Principal Investigators and Site Directors to assign studies and develop enrollment strategies. Oversee human resources functions, including staff evaluations, recruitment, and training. Monitor adherence to protocols, reporting any deviations to sponsors and regulatory bodies. Coordinate with Site Director and Principal Investigator to assign primary clinical research coordinators. Review study components with Principal Investigators and Site Directors, identifying areas requiring clarification before study initiation. Conduct study closeout procedures. Perform additional duties as needed to adapt to the evolving needs of CPMI. Ensure compliance with all applicable regulations and guidelines, including FDA, ICH, and GCP Minimum Qualifications: Bachelor's degree in a scientific or healthcare-related field 7-10 years of experience in clinical operations, including 5+ years in a senior leadership role. Strong understanding of FDA, ICH, and GCP regulations and guidelines Strong communication, organizational, and leadership skills. Ability to travel as needed and proficiency in Microsoft Word, Excel, and clinical management software. In-depth knowledge of clinical trial operations, including study start-up, site selection, patient recruitment, monitoring, data management, and study close-out Experience managing and mentoring a team of clinical operations professionals Preferred Qualifications: Phase I or early phase experience Bi-lingual in English and Spanish Benefits Overview: Our comprehensive benefits package includes: Health insurance Dental & Vision Insurance Matching 401k Retirement Plan Paid Time Off (PTO)
    $83k-130k yearly est. 4d ago
  • Clinical Registry Analyst

    UW Health 4.5company rating

    Remote director of informatics job

    Work Schedule: This is a full time, 1.0 FTE position that is 100% remote. Working hours are 8am - 5 pm, Monday - Friday. Hours may vary based on the operational needs of the department. Applicants hired into this position can work from most states and this will be discussed during the interview process. To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below to view the full list of approved remote work states. Approved Remote Work States Listing Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Clinical Registry Analyst: Abstract and submit data to various National Data Registries. Data analysis and collaboration with the physician champion and clinical team(s) the registry supports. Insure accuracy. Familiar with review of electronic medical record to gather data required. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional Understand and follow defined data specifications for data submitted to the registry to growth by helping pay for coursework associated with career advancement. Qualifications Associate's Degree In healthcare related field Required Two (2) years of clinical data abstraction and analysis experience may be considered in lieu of degree in addition to experience below Required Bachelor's Degree In Nursing, Nursing Informatics, Respiratory Care, Physical Therapy, or healthcare related field Preferred Work Experience 3 years Of clinical data abstracting and analysis experience or three (3) years of clinical experience in nursing, respiratory therapy, physical therapy, or related relevant field Required 3 years Of clinical data abstracting and analysis experience or three (3) years of relevant clinical experience in an acute tertiary care hospital in the applicable registry field Preferred Licenses & Certifications Certification in pertinent national registry Preferred Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job DescriptionUW Hospital and Clinics benefits
    $72k-94k yearly est. Auto-Apply 21h ago
  • Clinical Applications Specialist

    Lifestance Health

    Remote director of informatics job

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. ROLE OVERVIEW We are looking for an ambitious Clinical Applications Specialist who is customer centric and possesses a proactive approach to getting things done. As part of our Clinical Applications Support team, the Specialist will act as a primary contact to support issues and questions related to the software used by our clinicians, patients, and administrative team members. Attention to detail and having in-depth knowledge of the setup and configuration of the applications supported is also a core requirement for this role. We are looking for someone who is a champion of change management, has a sense of humor and is willing to collaborate cross functionally to contribute to our mission. With success in the position, you will have the opportunity to grow your duties and responsibilities. COMPENSATION: $50,000 - $60,000/annually in addition to a competitive bonus plan RESPONSIBILITIES Acts as primary contact for application troubleshooting, as well as questions on standard workflows, policies, and procedures Assist users via phone and ticketing system ensuring timely and effective support Provide ongoing feedback and root cause analysis on operational inefficiencies in the software Document issues and service requests in ticketing system with a focus on transparency and continued process improvement Must be able to multi-task and process Service Desk tickets within team KPIs expectations. Maintain a high level of customer satisfaction by providing clear solutions with empathy and understanding. SKILLS & EXPERIENCE Bachelor's degree in healthcare or business-related field of study, preferred, or equivalent experience 1+ year of experience providing customer support or training on a software product, required Experience with an EHR or healthcare system required, AdvancedMD strongly preferred Proficiency using MS Office Suite Must be comfortable communicating with end users on system capabilities Able to work with all levels of management, team members, and clinicians in an effective, patient, and professional manner Exceptional project management skills that allow you to work under tight deadlines and quickly prioritize tasks Qualified candidates must be legally authorized to be employed in the United States LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $50k-60k yearly Auto-Apply 16d ago
  • Sr. Clinical Analyst

    Cardinal Health 4.4company rating

    Director of informatics job in Columbus, OH

    **_What Specialty Networks and Clinical Operations contributes to Cardinal Health_** Specialty Networks creates clinical & economic value for independent specialty providers & partners in urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks works with over 11,500 providers across 1,500+ independent specialty physician practices and groups. The Sr. Clinical Analyst will be responsible for the management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. They will focus on helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. This Sr. Clinical Analyst will also be responsible for teaching member accounts on best practices for data analysis and collection within the tool itself to ensure end-user success. _This position is remote and can be based anywhere within the United States._ **_Responsibilities_** + Helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. + Management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. + Teaching member accounts (external stakeholders) on best practices for data analysis and collection within the tool itself to ensure end-user success. + Contacting patients and practices via phone to make recommendations based on data insights and patient qualifications + Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care **Qualifications** + LPN or RN highly preferred + 2-4 years working experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Urology navigation experience highly preferred; experience working within urology required + Attention to detail and the ability to communicate effectively with stakeholders internally and externally + Knowledgeable in healthcare-related computer applications including practice management, electronic health record, etc. + Working knowledge of Microsoft Office applications (Excel, Powerpoint, Outlook) + Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others + Ability to maintain strict patient, physician, staffs and corporate confidentiality + Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills + Ability to adapt to constantly changing circumstances while maintaining a professional perspective **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated Salary Range:** $68,500 - $80,000 **Bonus Eligible:** No **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 12/29/25 * if interested in opportunity, please submit application as soon as possible. * _* The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $68.5k-80k yearly 40d ago

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