Director of information management resume examples from 2026

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Updated March 26, 2025

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Director of information management resume

Bradley Walker

(470) 555-8910 | bwalker@example.com

Los Angeles, CA | 53464 W. Elm Rd. - 75349

Work experience

2019 - Present
Director Of Information Management, Morgan Stanley - Los Angeles, CA
- Designed policy and procedures for vendor management, data management, information security, privacy, risk management and program management.
- Conducted daily conference call with senior Risk Management team to analyze firm risk and exposure.
- Promoted and supported total Critical Infrastructure Protection that included IT security, compliance and disaster recovery and business continuity management.
- Designed and implemented Project Management Office PMO ($30mm project budget and $8mm internal budget).
- Provide weekly reports to CIO, annual budget planning and forecasting for networking group.
2018 - 2019
Director Of Information Services, Progressive - Phoenix, AZ
- Determined client and server hardware requirements for the entire enterprise and managed the procurement and implementation processes.
- Researched and made recommendations with respect to software and hardware purchases.
- Coached and mentored staff and received approval to promote multiple direct reports.
- Integrated telecom systems into platforms across the enterprise using vxml, xml, html, and UNIX.
2003 - 2010
Management Information System Manager, The Apollo Group - Phoenix, AZ
- Developed and maintained MS-Access project management reports.
- Developed center and branch procedures for all applications, improving efficiency and reducing reruns.
- Manage various groups within the Infrastructure Department.
- Verify all backup and recovery systems and processes.
- Established Spanish translations to policies and procedures to assist with the transition.
- Complete Design, planning and implementation of onsite mobile and stationary POS system - NCR devices with Quest server.

Skills

Project Management
Ensure Compliance
Service Delivery
Computer System
Assurance
Management System
Voip
Information Services
Customer Service
Business Continuity

Education

Master's Degree, Health Care Administration (2010 - 2011)
Arizona State University
Phoenix,
Bachelor's Degree, Business (1993 - 1996)
Arizona State University
Phoenix,

Director of information management resume

Sara Riley

(490) 555-8395 | sriley@example.com

Armonk, NY | 33025 W. Maple St. - 52226

Work experience

2016 - Present
Director Of Information Management, KPMG - Armonk, NY
- Full life-cycle project management including mentoring technical and project managers with full-time and consultant development staff.
- Managed four internal and three external information technology security audit projects.
- Introduced PMI's project management methodology and infused project management principles into the audit process.
- Designed, implemented, and supported IT, network, and systems infrastructure.
2012 - 2016
Information Systems Director, IBM - Armonk, NY
- Assisted PMO with prep/update of relevant purchasing and licensing agreements.
- Provided business analysis, project management, system direction/input to strategy and database enhancements.
- Managed numerous major projects as a Project Management Professional (PMP).
- Collaborated with all vendors and remote software developers to assist the Product and Project Management Development Processes.
- Reorganized staff to meet business needs resulting in better leadership, employee retention and service delivery.
2010 - 2012
Manager-Finance Systems, IBM - Armonk, NY
- Managed mid-range financial systems transformation projects (sub $200K of $2+M budget) from requirement gather through production delivery.
- Liaised between Financial Systems Architects and End Users.
- Project Management, ERP, Business Development) to improve FP&A efficiency and establish best practices.
- Worked on multiple projects simultaneously with the business, technical and operational teams to ensure continuity within the varying financial systems.

Skills

Project Management
ETL
Financial Systems
Active Directory
ERP
CPA
Business Strategy
Online
Business Partners
Information Technology

Education

Bachelor's Degree, Computer Information Systems (1999 - 2002)
University of Maryland - College Park
College Park,

Director of information management resume

Rose Myers

(710) 555-3724 | rmyers@example.com

Boulder, CO | 8328 E. Park Ave. - 64341

Work experience

2017 - Present
Director Of Information Management, OCLC - Boulder, CO
- Recorded and communicated IT department activity directly to the Vice President of Global Systems and Information Technology.
- Adopted ITIL and ServiceNow, which allowed support for additional data center and services without adding staff.
- Launched an IT portfolio Council, encouraging much needed business guidance on IT investments.
- Program and Project Management professional responsible for leading information technology and business process reengineering projects.
2013 - 2017
Senior Information Technology Manager, IBM - Boulder, CO
- Planned, initiated, and managed information technology (IT) projects.
- Collaborated and supported the account team s Project Management Office and invoicing group to ensure accurate billing to the client.
- Perform Infrastructure services for (NYCDIIT) New York City the Division of Instructional and Information Technology capital projects program.
2010 - 2013
Senior Manager, Arizona State University - Chandler, AZ
- Project Management: Selected by CEO as project lead on the company's inaugural, private-label software product for financial institutions.
- Contributed to an increase in the annual portfolio value of my department from $18M to $93M.
- Served as Risk Management Lead for the migration and consolidation of several warehouses.
- Provide leadership and development to 10-12 sales professionals through ongoing feedback and constructive coaching to achieve sales goals and improve performance.
2008 - 2010
Manager Of Consulting Services, Humana - Chandler, AZ
- Develop project plan schedule for EMR and PM as well as ICD10 implementations.
- Create, execute and measure development plans for all direct reports, including annual evaluations and on-going performance management.
- Project management experience includes projects in both the commercial and federal government spaces.

Skills

Jcaho
Business Development
Integration Activities
Performance Management
Business Units
Service Delivery
Project Management
Financial Statements
Privacy
C-Level

Education

Bachelor's Degree, Business (1997 - 2000)
American InterContinental University
Chandler,

Director of information management resume

Bobby Martinez

(680) 555-2645 | bmartinez@example.com

San Jose, CA | 19295 W. Oak Rd. - 65528

Work experience

2011 - Present
Director Of Information Management, IBM - San Jose, CA
- Used IBM's Worldwide Project Management Method (WWPMM).
- Analyzed and presented best practices and tools for project managers for a Global Project Management Center of Excellence.
- Establish Information Technology infrastructures that define best practices for I.T.
- Implemented an integration with MS Project into the internal ERP System to facilitate Project Managemnt and LOE tracking.
2009 - 2011
Senior Information Technology Manager, HP - San Jose, CA
- Provided project management support for non-standard infrastructure projects in a qualified GMP- regulated pharmaceutical environment.
- Ensured and successfully applied the enterprise architecture approach to IT system management by administering iterative requirements for infrastructure integration.
- Instructed Project Management Courses to internal employees.
- Led and won new Cloud portfolio engagement deal of size $2 million 2012, and created renewable business.
- Provided process and project management training and coaching support to executives and project teams on a global level.
2007 - 2009
Senior Manager, Cisco Systems - San Jose, CA
- Led risk-transfer strategy and managed insurance portfolio, claims and off shore captive.
- Manage various aspects of project management activities for all major and minor releases in ADBU (Application Delivery Business Unit).
- Leveraged this risk model to perform portfolio assessment of OS spend for various functions and identified high-risk vendors and optimized spend.
2001 - 2007
Manager Of Consulting Services, Cisco Systems - San Jose, CA
- Served as Business Development Manager for Fotune 100 companies to support Sales.
- Head project management oversight of advanced services consultants and engineering, direct sales, operations, and business unit teams.
- Direct account management activities across the southeast.
- Designed processes, templates, procedures and communication plans for the overall program.

Skills

Portfolio
Procedures
C-Level
Information Security
Consultants
Information Technology
Business Development
Client Expectations
Data Management
Oversight

Education

Bachelor's Degree, Business (1990 - 1993)
American InterContinental University
Chandler,

Director of information management resume

Billy Sanchez

(610) 555-8373 | bsanchez@example.com

Oakbrook Terrace, IL | 54556 N. Oak Ln. - 54437

Work experience

2020 - Present
Director Of Information Management, Sears Holdings - Oakbrook Terrace, IL
- Conducted training on process, aligning account and project management teams with deliverables.
- Staff consists of 5 direct reports, 11 non-direct report associates, and 128 service provider resources located onshore and offshore.
- Designed and coded ATP program that became the core of Customer Service programs/reports.
- Mapped upgrades and communication between separate corporate applications to form a data warehouse among other long-term projects.
- Managed multiple Task Orders for infrastructure, research and development and Internal Validation and Verification (IV&V) efforts.
2013 - 2020
Senior Information Technology Manager, Sears Holdings - Oakbrook Terrace, IL
- Utilized PMP/PMI project management techniques to define, implement, and manage projects.
- Ensured continuous operational capabilities by managing and planning maintenance, upgrades, and annual disaster recovery testing to owned applications.
- Coordinated training with 3PL contractors on customer services practices to increase survey scores by 4 base points.
2010 - 2013
Project Manager, JPMorgan Chase - Oakbrook Terrace, IL
- Developed Visio process flows for all functional Lines of Business.
- Authored project justification materials and RFP documentation to establish buy-in for improved design and the hiring of a new Infrastructure team.
- Project management of multiple client related projects at one time.
- Communicated major changes to Policies and procedures to help deliver excellent customer service.
- Presided over successful server migrations, consolidations and installations of infrastructure servers.
- Set up Projects in PPM and allocate the necessary resources for Resource Management.
1995 - 2000
Business Systems Manager, Motorola Solutions - Oakbrook Terrace, IL
- Conducted stakeholder Joint Application Design (JAD) interviews and meetings with project teams.
- Applied interviews, brainstorming, focus groups, and mind maps to develop the System Architecture & Requirements.
- Attained 99.999% system product availability implementing six sigma techniques to reduce software defects.
- Applied project management knowledge and expertise to gauge system performance and assess risk.

Skills

Cloud
Business Partners
Salesforce
ERP
Executive Leadership
As-Is
Project Management
Active Directory
Procedures
Setup

Education

Master's Degree, Computer Information Systems (2000 - 2001)
DeVry University
Oakbrook Terrace,
Bachelor's Degree, Computer Information Systems (1983 - 1986)
DeVry University
Oakbrook Terrace,

How to write a director of information management resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in director of information management-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some director of information management interviews.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some director of information management interviews.

Here are example skills to include in your “Area of Expertise” on a director of information management resume:

Oversight
Project Management
Patients
Portfolio
Infrastructure
Risk Management
Transcription
Cloud
Patient Care
Architecture

Strategic Plan
ICD-10
Process Improvement
Windows
CPT
ITIL
Documentation Improvement
Data Quality
PMO
HR

SharePoint
Shared Services
Regulatory Compliance
BI
Business Processes
ROI
JCAHO
SDLC
FTE
Direct Reports

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write director of information management experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from director of information management resumes:

Work history example #1

Information Services Manager

Memorial Healthcare System

Received the 2010 PM100 award for Operational Efficiency in Manufacturing from Manufacturing Automation Media.
Designed standardized desktop environment and executed LAN upgrade from Windows 2000 to Windows XP Pro SP3 on Dell hardware.
Developed Custom Interface for Gentran Server for UNIX with Oracle Applications.
Participated in Capital Advisory Committee to recommend capital projects to town finance committee.
Conducted enterprise performance management (EPM) tool selection and business architecture definition.

Work history example #2

Manager

Walgreen Co

Minimized downtime by creating detailed procedures and documentation that ensures timely completion of projects and tasks.
Completed payroll and other various human resource requirements.
Expected to run a Walgreens store.
Assisted opening Distribution Centers and developed procedures, problem solving, and increased productivity.
Supervised 15 employees, scheduled work hours, resolved conflicts or questions in regard to benefits and/or salaries, and payroll.

Work history example #3

Senior Implementation Manager

AT&T

Performed change management procedures, which included participating in the planning and implementation of maintenance and/or upgrade technology.
Acted as single point of contact, representing customer requirements through the planning, implementation and closeout phases for all projects.
Provided training, user manuals and Method and Procedures documentation to educate team members.
Created new SQL scripts and installation procedures for different software releases on production machines.
Managed enterprise midrange billing application integration between Cingular and AT&T merger.

Work history example #4

MIS Director

The Ohio State University

Redesigned and implemented the network topology, data and voice infrastructure and security.
Evaluated, selected and managed installation of a new client/server system Networked all divisions and moved to a Windows environment.
Led the IT organization as the interim CIO.
Provided software installation, upgrading, troubleshooting and training to 70+ users.
Delivered desktop rollouts and technical support for medical knowledge management systems for the internet.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from director of information management resumes:

Master's Degree in health care administration

Arizona State University, Phoenix, AZ

2010 - 2011

Bachelor's Degree in computer information systems

University of Maryland - College Park, College Park, MD

1999 - 2002

Highlight your director of information management certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on director of information management resumes:

Registered Health Information Administrator (RHIA)
Registered Health Information Technician (RHIT)
IT Information Library Foundations Certification (ITIL)
Project Management Professional (PMP)
Certified Information Security Manager (CISM)
Master Project Manager (MPM)
Certification in Risk and Information Systems Control (CRISC)
ITIL Foundation
Information Systems Professional (ISP)
Certified Information Systems Auditor (CISA)

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Director Of Information Management Resume

Updated March 26, 2025

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