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Become A Director Of Information Technology Services

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Working As A Director Of Information Technology Services

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $151,406

    Average Salary

What Does A Director Of Information Technology Services Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Director Of Information Technology Services

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Average Length of Employment
Top Careers Before Director Of Information Technology Services
Director 5.7%
Consultant 5.5%
Manager 5.1%
Top Careers After Director Of Information Technology Services
Consultant 6.8%
Director 4.2%
Principal 2.8%
Manager 2.8%
Owner 2.4%

Do you work as a Director Of Information Technology Services?

Director Of Information Technology Services Demographics

Gender

Male

82.1%

Female

16.1%

Unknown

1.8%
Ethnicity

White

61.1%

Hispanic or Latino

14.5%

Black or African American

11.4%

Asian

8.4%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

39.1%

French

8.7%

Italian

8.7%

Carrier

8.7%

Portuguese

4.3%

German

4.3%

Marathi

4.3%

Japanese

4.3%

Persian

4.3%

Hindi

4.3%

Choctaw

4.3%

Cheyenne

4.3%
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Director Of Information Technology Services Education

Schools

University of Phoenix

27.6%

George Washington University

5.9%

Regis University

5.3%

Michigan State University

4.6%

Old Dominion University

4.6%

Purdue University

4.6%

Johns Hopkins University

4.6%

University of Texas at Arlington

3.9%

Northeastern University

3.9%

University of Illinois at Chicago

3.3%

New York University

3.3%

National University

3.3%

Arizona State University

3.3%

Ohio State University

3.3%

American InterContinental University

3.3%

Florida Institute of Technology-Melbourne

3.3%

Southern New Hampshire University

3.3%

Western Governors University

3.3%

Syracuse University

2.6%

Pace University - New York

2.6%
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Majors

Business

32.7%

Computer Science

15.3%

Information Technology

6.9%

Computer Information Systems

6.7%

Management

4.3%

Finance

4.0%

Management Information Systems

3.8%

Electrical Engineering

3.5%

Project Management

3.4%

Information Systems

3.2%

Computer Networking

2.5%

Accounting

2.0%

Environmental Control Technologies/Technicians

1.8%

Computer Engineering

1.7%

Psychology

1.7%

Education

1.5%

Mathematics

1.5%

Marketing

1.2%

Computer Programming

1.1%

Criminal Justice

1.1%
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Degrees

Bachelors

39.7%

Masters

35.8%

Other

14.9%

Associate

5.0%

Certificate

3.0%

Doctorate

1.0%

Diploma

0.5%

License

0.1%
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Director Of Information Technology Services Videos

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Real Director Of Information Technology Services Salaries

Job Title Company Location Start Date Salary
Director-IT Services CPT Global Inc. New York, NY Oct 01, 2012 $498,021
Director-IT Services CPT Global Inc. New York, NY Aug 01, 2010 $253,383
Director, IT Service and Business Management Horizon Healthcare Services, Inc. Newark, NJ Aug 29, 2014 $247,000
Director of IT Services The Information Store, Inc. Houston, TX Dec 11, 2015 $200,400
Director of IT Services The Information Store, Inc. Houston, TX Nov 12, 2015 $200,400
Director of IT Services The Information Store, Inc. Houston, TX Dec 02, 2013 $190,000
Director-Global IT Services SSC Operations McKinsey & Company, Inc. United States New York, NY Jan 11, 2012 $190,000
Director, IT Service Delivery New York Life Insurance Company New York, NY Jan 27, 2015 $188,843 -
$190,000
Director, IT Service Delivery New York Life Insurance Company New York, NY Feb 03, 2014 $185,000
Managing Director, Information Tech Services (Netw Securities Industry Financial Markets Association New York, NY Jan 28, 2011 $180,000 -
$208,000
Director, IT-End User Services & Collaboration Concur Technologies, Inc. Bellevue, WA May 22, 2015 $176,446 -
$186,446
Administrative Director, ITS Stanford Hospital & Clinics Palo Alto, CA Aug 18, 2014 $170,664 -
$281,923
Director of Information Technology Financial Services Paccar Inc. Bellevue, WA Dec 22, 2014 $150,342 -
$155,000
Director, IT-End User Services & Collaboration Concur Technologies, Inc. Bellevue, WA Oct 01, 2015 $148,370
Director, IT Service Delivery-Provider Governance Western Union, LLC Montvale, NJ May 26, 2014 $140,000
Director, IT Transformation & Service Delivery Teletech Services, Inc. Englewood, CO Mar 09, 2012 $140,000
Director, DCS Information Technology Services General Electric Company-Healthcare Wauwatosa, WI Mar 18, 2013 $130,000 -
$140,000
Director-IT Services Netvision Resources, Inc. Chantilly, VA Sep 01, 2013 $111,394
Director of Information Technology Services Oregon Shakespeare Festival Ashland, OR Sep 07, 2013 $105,539 -
$115,000
Director of IT Mobility Services Define Mobility, LP Chicago, IL Aug 25, 2014 $105,000
Director-IT Services Netvision Resources, Inc. Chantilly, VA Sep 01, 2013 $105,000
Director IT Services Mindtree Limited Warren, NJ Jul 15, 2015 $103,813
Director-IT Services Mindtree Limited Redmond, WA Jun 23, 2014 $91,667

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Top Skills for A Director Of Information Technology Services

  1. Infrastructure
  2. Delivery
  3. Computer
You can check out examples of real life uses of top skills on resumes here:
  • Led redesign of outdated IT infrastructure utilizing state-of-the-art technologies to provide network connectivity with expansion capabilities.
  • Based upon success, promoted to new role and given additional responsibility to direct the successful delivery of enterprise solutions.
  • Created computer remote hook-up capabilities to support new building warehouse environment for a remote type of warehouse shipping and receiving atmosphere.
  • Directed a team of professionals providing technical services including system monitoring and management, consulting, project management and compliance solutions.
  • Developed and delivered the EHR implementation process/project management training for the University of Texas Health Information Technology Practicum program.

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Top 10 Best States for Directors Of Information Technology Services

  1. Virginia
  2. New York
  3. California
  4. New Jersey
  5. Rhode Island
  6. District of Columbia
  7. Colorado
  8. Massachusetts
  9. Texas
  10. Washington
  • (516 jobs)
  • (583 jobs)
  • (1,697 jobs)
  • (387 jobs)
  • (62 jobs)
  • (144 jobs)
  • (281 jobs)
  • (451 jobs)
  • (819 jobs)
  • (329 jobs)

Top Director Of Information Technology Services Employers

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