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Become A Director Of Information Technology Services

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Working As A Director Of Information Technology Services

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director Of Information Technology Services Do At Oracle

* Ensure adherence with corporate wide Access Mgmt. standards and Access uplift program, as well as enabling the organization to meet data center-wide targets for controls, including successful audits and audit issue validation target
* Ensure ongoing efforts are delivered at the enterprise level to drive efficiency and continuous monitoring of access management controls.
* Drive a culture of continuous improvement within the organization including an enterprise-wide role to develop an appropriate risk and control framework to drive overall maturity in the organization.
* Develop, participate and deliver monthly risk updates to business, technology and risk stakeholders.
* Promote innovation within the technology control environment driving control optimization, process efficiency, and improved client experience.
* Strengthen the control environment through education, collaboration, and oversight.
* Collaborate with Audit, Enterprise Risk Management, business control functions, and the technology teams to drive transparent, measurable, and sustainable control improvements.
* Support the GBU Risk & Control process ensuring issues and related action plans are timely documented, assigned, and resolved.
* Ensure escalation of material issues to senior management.
* Work closely with other Oracle teams to diagnose data center operations issues.
* Frequently interacts with supervisors and/or functional peer group managers.
* Preferred Technical Skills/Education
* A solid understanding Directory Services (LDAP, in particular Active Directory) including system architecture, configuration, and monitoring.
* At least 10 years IT experience, 5 years in Information System Security.
* Experience managing technical engineering teams in the Identity and Access Management discipline including MS Active Directory
* An understanding of security issues, application-level security, encryption, vulnerabilities.
* Experience of integrating IAM/PAM solutions into a cloud environment.
* Good understanding of Application Server concepts and technologies
* ITIL implementation / operational experience (certification a plus)
* Good understanding of underlying Internet technologies (HTTP, TCP/IP, etc.)
* Good understanding of server and storage technologies
* Oracle application and Oracle/SUN hardware experience is a plus
* Oracle installation, patch and upgrade within production environments
* Experience of engineering, configuring and deploying highly available enterprise solutions
* Scripting; powershell, CHEF Is a plus
* Bachelor’s degree desired, Masters or other post graduate degree a plus

What Does A Director Of Information Technology Services Do At Job Juncture

* Develops and Facilitates Effective IT Planning and Governance
* Works with the CIO, IT Directors and Leaders to develop long term strategies, plans and roadmaps for the Company systems.
* Serve as a member of Senior IT Leadership to help ensure alignment, standards, operational and strategic direction, and industry best practice.
* Works with the CIO and IT Directors:
* Develop work plans defining tasks, target dates, level of efforts, resources required, skills required, etc.
* Establishes and Ensures Team and Individual Accountability:
* Sets clear defined written performance standards and expectations for self and Team members.
* Monitors and Communicates Status:
* Tracks, reviews and communicates status of projects related to systems.
* Promotes teamwork and collaboration
* Facilitates group learning and problem solving.
* Focus on Recruiting and Retention Initiative
* Define the skills needed for the areas of accountabilities, direct reports, and teams.
* Manage projects through the following critical responsibilities
* Work with CIO to develop and ensure compliance with corporate standards and IT methodologies used for technology selection, implementation, upgrades, service pack releases, support and maintenance, etc.
* Role model the importance of knowledge sharing and continuous learning through the following critical responsibilities
* On a personal level: Keep abreast of new developments and trends in healthcare information technology in order to make recommendations to the CIO and IT Directors

What Does A Director Of Information Technology Services Do At ADM

* Partner with internal stakeholders to determine requirements and develop sourcing pipeline to drive cost reduction, improved supplier performance, demand management and reduced risk.
* Ensure strategies remain aligned with business goals over time.
* Apply market intelligence, internal business goals and historical spend to determine strategic opportunities
* Establish robust communication plan to keep internal business partners informed of progress and benefits.
* Partner with internal risk and compliance groups to ensure category strategies incorporate relevant laws, regulations, and risk policies.
* Develop and implement contractual framework in close cooperation with legal and IT
* Establish short and long term category metrics and TCO savings targets, monitor performance, and communicate these to stakeholders.
* Train and develop team to prepare and issue requests for quotation, proposal or information to qualified suppliers, and analyze responses and make data-driven recommendations
* Ensure the team has the skills and training to lead supplier negotiations on price, terms, quality and service.
* Manage supplier expectations and key performance metrics.
* Incorporate E-procurement best practices into all sourcing events
* Establish robust communication plan to keep internal business partners informed of progress and benefits.
* Partner with internal risk and compliance groups to ensure category strategies incorporate relevant laws, regulations, and risk policies.
* Act as change agent and advocate for Procurement as a value added function.
* Develop and implement process improvements and cost savings ideas with suppliers.
* Job Description (Continued

What Does A Director Of Information Technology Services Do At ERT

* Partner with Customer Care and clinical study teams to provide visibility into operational state and status, including ERT clinical, business and client services availability, performance and capacity/utilization via operational dashboards and consoles.
* Effectively manage, collaborate and communicate with DevOps cross-functional teams and relevant management to report out service delivery status, new operational requirements and service delivery blockers.
* Lead green-field and legacy clinical SaaS solution implementations in cloud-based staging, UAT and production environments insuring “warm” hand-off into Service Operations.
* Insure ERT systems and process security profiles adhere to security and GCP best practices for network, host, applications and access security methodologies
* Lead, document and implement/instrument for cloud operational readiness, including:
* Service infrastructure and platform capacity planning requirements
* Service automated install and configuration
* Service infrastructure, application and database monitoring KPIs
* Service SLAs or SLOs
* Service performance, scalability and reliability KPIs
* Service monitoring integration with Customer Care ticketing and notification systems
* Service patching and release requirements
* Service backup/restore requirements
* Service disaster recovery requirements
* Service security
* Overall ownership and sign-off on operational readiness per SaaS, Business Systems, Operational Support Systems and Client Services Systems.
* OTHER DUTIES AND RESPONSIBILITIES:
* Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
* Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* Responsible for organization development, change management, leadership development, diversity, and the enhancement of performance of the unit.
* The duties and responsibilities listed in this job description represent the major responsibilities of the position.
* Other duties and responsibilities may be assigned, as required.
* ERT reserves the right to amend or change this job description to meet the needs of ERT.
* This job description and any attachments do not constitute or represent a contract

What Does A Director Of Information Technology Services Do At Teledyne Technologies

* Evaluates resources to meet annual audit plan
* Provides guidance to audit team on technical matters and people management matters
* Formulates professional development and educational plans for staff members
* Plans and allocates resources and individuals in accordance with skills and schedules
* Conducts interviews and discussions with other company functions (e.g., Legal, Compliance, IT and Finance) to understand perspectives and assess risk
* Ability to work with all types of individuals in a constructive manner
* Conducts assigned audit engagement tasks/areas successfully from beginning to end
* Identifies and communicates issues raised, offering recommended solutions relevant to business and risk
* Supervise other auditors assigned to engagements providing guidance and overall review of deliverables
* Ensures audit conclusions are based on a complete understanding of the process, circumstances, and risk
* Develops engagement specific audit programs and testing procedures relevant to risk and test objectives
* Obtains and reviews evidence ensuring audit conclusions are well-documented
* Ensures adherence at all times to all applicable department and professional standards
* Communicates status of assigned tasks to appropriate team members in a manner that is clear and concise ensuring high quality, accurate, and efficient results
* Organizes personal effort to be risk-based, productive, and efficient at all times
* Ensures adequate focus on personal professional growth relevant to taking on more challenging assignments, in line with standard audit career progression; proactively seeks relevant education and training opportunities
* Writes observations/findings and effectively and efficiently communicates details of observations/findings to Audit Lead and Internal Audit management
* Prioritizes assignments appropriately to meet deadlines and promptly communicates ahead of time any potential problems that would prevent the team from meeting its objectives
* Leads or participate in department projects as assigned to improve the efficiency and effectiveness of department duties and responsibilities
* Conducts interviews and participates in hiring and training processes
* Perform any other tasks assigned by the Chief Audit Executive
* This position may require evening and/or weekend work as required
* Performs other related duties as assigned
* GENERAL KNOWLEDGE

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How To Become A Director Of Information Technology Services

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Of Information Technology Services jobs

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Director Of Information Technology Services Demographics

Gender

  • Male

    81.2%
  • Female

    16.8%
  • Unknown

    2.0%

Ethnicity

  • White

    79.6%
  • Hispanic or Latino

    8.8%
  • Asian

    8.6%
  • Unknown

    2.3%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    38.5%
  • French

    11.5%
  • German

    7.7%
  • Italian

    7.7%
  • Portuguese

    3.8%
  • Marathi

    3.8%
  • Japanese

    3.8%
  • Persian

    3.8%
  • Hindi

    3.8%
  • Choctaw

    3.8%
  • Russian

    3.8%
  • Carrier

    3.8%
  • Cheyenne

    3.8%
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Director Of Information Technology Services

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Real Director Of Information Technology Services Salaries

Job Title Company Location Start Date Salary
Director-IT Services CPT Global Inc. New York, NY Oct 01, 2012 $498,021
Director-IT Services CPT Global Inc. New York, NY Aug 01, 2010 $253,383
Director, IT Service and Business Management Horizon Healthcare Services, Inc. Newark, NJ Aug 29, 2014 $247,000
Director of IT Services The Information Store, Inc. Houston, TX Dec 11, 2015 $200,400
Director of IT Services The Information Store, Inc. Houston, TX Nov 12, 2015 $200,400
Director of IT Services The Information Store, Inc. Houston, TX Dec 02, 2013 $190,000
Director-Global IT Services SSC Operations McKinsey & Company, Inc. United States New York, NY Jan 11, 2012 $190,000
Director, IT Service Delivery New York Life Insurance Company New York, NY Jan 27, 2015 $188,843 -
$190,000
Director, IT Service Delivery New York Life Insurance Company New York, NY Feb 03, 2014 $185,000
Managing Director, Information Tech Services (Netw Securities Industry Financial Markets Association New York, NY Jan 28, 2011 $180,000 -
$208,000
Director, IT-End User Services & Collaboration Concur Technologies, Inc. Bellevue, WA May 22, 2015 $176,446 -
$186,446
Administrative Director, ITS Stanford Hospital & Clinics Palo Alto, CA Aug 18, 2014 $170,664 -
$281,923
Director of Information Technology Financial Services Paccar Inc. Bellevue, WA Dec 22, 2014 $150,342 -
$155,000
Director, IT-End User Services & Collaboration Concur Technologies, Inc. Bellevue, WA Oct 01, 2015 $148,370
Director, IT Service Delivery-Provider Governance Western Union, LLC Montvale, NJ May 26, 2014 $140,000
Director, IT Transformation & Service Delivery Teletech Services, Inc. Englewood, CO Mar 09, 2012 $140,000
Director, DCS Information Technology Services General Electric Company-Healthcare Wauwatosa, WI Mar 18, 2013 $130,000 -
$140,000
Director-IT Services Netvision Resources, Inc. Chantilly, VA Sep 01, 2013 $111,394
Director of Information Technology Services Oregon Shakespeare Festival Ashland, OR Sep 07, 2013 $105,539 -
$115,000
Director of IT Mobility Services Define Mobility, LP Chicago, IL Aug 25, 2014 $105,000
Director-IT Services Netvision Resources, Inc. Chantilly, VA Sep 01, 2013 $105,000
Director IT Services Mindtree Limited Warren, NJ Jul 15, 2015 $103,813
Director-IT Services Mindtree Limited Redmond, WA Jun 23, 2014 $91,667

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Top Skills for A Director Of Information Technology Services

NetworkInfrastructureServiceDeliveryHardwareWindowsServerInformationTechnologyOperationsComplianceProjectManagementWebDesktopSupportDisasterRecoveryFinancialItilOversightServiceDeskSLAERPDataCentersGovernanceCustomerSatisfactionAsset

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Top Director Of Information Technology Services Skills

  1. Network Infrastructure
  2. Service Delivery
  3. Hardware
You can check out examples of real life uses of top skills on resumes here:
  • Designed and implemented network infrastructure upgrade across the organization.
  • Managed client DonTech from a service delivery/management perspective.
  • Negotiated annual software, hardware and services contracts.
  • Network OS Manage Staff MS Windows Server Independent Technology Contractor Gentoo Linux, Red Hat Linux Rocky Mount, VA
  • Provide direction to staff, articulating and ensuring compliance with plans, policies, and client goals.

Top Director Of Information Technology Services Employers

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