IT TechnIcal Program Manager
Remote job
Overlook Networks is a trusted technology advisor helping organizations worldwide align IT strategy, infrastructure, and execution to achieve business outcomes with confidence. We specialize in designing, engineering, and delivering complex technology solutions across enterprise IT, networking, cloud, and audio-visual environments.
Our approach combines deep technical expertise, disciplined program management, and close partnership with our clients. By working with leading technology providers, we deliver world-class, scalable solutions tailored to each client's unique operational and business needs. At Overlook Networks, our mission is simple: empower businesses through innovative, reliable technology programs that drive growth and long-term success.
Role Description
Overlook Networks seeks an experienced IT Technical Program Manager to lead and deliver complex, multi-disciplinary technology initiatives for enterprise clients. This is a full-time, hybrid role based in the San Francisco Bay Area, with flexibility for remote work when appropriate.
The IT Technical Program Manager will be responsible for end-to-end ownership of technical programs, ensuring alignment with client objectives, on-time delivery, budget adherence, and high-quality execution. You will work closely with internal engineering teams, external vendors, and client stakeholders to translate technical requirements into actionable plans and successful outcomes.
Key Responsibilities
Lead and manage multiple concurrent IT programs and projects from initiation through closeout
Coordinate cross-functional teams including network engineering, systems, cloud, AV, vendors, and client stakeholders
Develop and maintain program plans, schedules, budgets, risk registers, and status reporting
Ensure technical alignment across infrastructure, systems integration, and SDLC-driven initiatives
Identify, assess, and mitigate program risks and dependencies
Drive clear, consistent communication across all levels of stakeholders, including executive leadership
Ensure delivery meets quality, security, and compliance standards
Support continuous improvement of Overlook Networks' program management processes and best practices
Qualifications
Proven experience in technical program or project management within IT, infrastructure, or systems environments
Strong understanding of IT infrastructure, systems integration, and SDLC methodologies
Demonstrated ability to manage schedules, resources, budgets, and stakeholder expectations
Experience with risk management, issue resolution, and complex problem-solving
Excellent leadership, communication, and organizational skills
Proficiency with project management tools such as Jira, Microsoft Project, Smartsheet, or similar platforms
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
Ability to manage multiple programs simultaneously in fast-paced environments
Preferred Experience (Plus):
Cloud platforms and enterprise systems
Network infrastructure, security, or unified communications environments
Audio-Visual Systems
Physical Security Systems
Client-facing consulting or professional services experience
CAD Design for IT.
Why Join Overlook Networks
Work on high-impact, enterprise-scale technology programs
Collaborate with a senior, experienced engineering and leadership team
Flexible hybrid work environment
Opportunity for growth in a fast-scaling, respected technology advisory firm
Exposure to innovative technologies and global client engagements
This role may also be eligible for:
Performance-based bonus or incentive compensation
Comprehensive medical, dental, and vision benefits
Paid time off and company holidays
401(k) participation
Professional development and certification support
Equal Employment Opportunity
Overlook Networks is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Employment Eligibility
Employment with Overlook Networks is contingent upon verification of identity and eligibility to work in the United States, as required by law.
Salary Range: $120,000 - $150,000 base salary, depending on experience and qualifications.
IT Project Manager - Stibo implementation
Remote job
Duration - 6+ months
This position is based onsite at our Austin, TX headquarters Monday through Thursday, with remote work on Fridays. Please note: No travel costs are budgeted for this role.
Rate - 60-65/hour W2 OR 70-75/hour corp
IT Project Manager - Stibo implementation
Responsibilities:
Lead and oversee the implementation of Stibo, a Master Data Management (MDM) tool
Communicate effectively with stakeholders at all levels, including executive leadership, ensuring alignment and transparency throughout the project.
Ensure the project is delivered on schedule and remains within the defined budget.
Conduct and facilitate workshops focused on project discovery, planning, and execution.
Identify, record, and manage project risks and issues, escalating as appropriate.
Document action items and maintain the RACI (Responsible, Accountable, Consulted, Informed) matrix.
Create and distribute weekly status reports to keep all parties informed of progress.
Initiate and process project change requests when necessary.
Lead Agile Scrum meetings to support iterative development and team collaboration.
Participate in resource forecasting to ensure appropriate staffing and allocation.
Manage project closure activities, ensuring that all deliverables are completed and documented.
Minimum Qualifications and Attributes
Bachelor's degree from an accredited college or university, or equivalent professional experience.
Minimum of 6 years of recent experience managing large-scale enterprise initiatives within a Project Management Office (PMO).
Foundational understanding of Master Data Management (MDM) tools.
Proven track record managing projects utilizing both Waterfall and Agile methodologies; experience with SAFe (Scaled Agile Framework) is a plus.
Demonstrated ability to work effectively with cross-functional teams.
This position is based onsite at our Austin, TX headquarters (Southwest Parkway) Monday through Thursday, with remote work on Fridays. Please note: No travel costs are budgeted for this role.
Preferred Qualifications
Hands-on experience with Stibo MDM implementations. (Popular with Retail companies)
Basic familiarity with ERP systems or other downstream applications relevant to MDM environments.
Experience within the Retail or Consumer Packaged Goods (CPG) industry.
Active professional certification preferred in one or more of the following: PMP , PgMP , PfMP , CAPM , Prince2, Six Sigma (any level).
#TECH
Director of IT Engineering
Remote job
100% Remote Director of IT Engineering The Director of IT Engineering will lead a global engineering organization of ~15 remote Microsoft-focused cloud, platform, DevOps, and endpoint engineers supporting a multinational specialty-finance retailer. This role oversees distributed operations across a LATAM technology center and a U.S. Cloud Service Provider, driving the maturity, reliability, and scalability of a modern hybrid-cloud environment.
Key Responsibilities
Technical & Cloud Engineering Leadership
Oversee engineering teams delivering Microsoft cloud and platform solutions including M365, Entra ID, Exchange, Copilot Pro, Azure Kubernetes Services (AKS), Azure WAF, Windows Server, RHEL, Oracle WebLogic, and Cloud FinOps practices.
Lead modernization and optimization of an enterprise Microsoft stack through owned-tenant management, CSP co-management, and offshore MSP engagements.
Direct endpoint engineering strategy leveraging SCCM, Intune, Entra Identity, Windows Autopilot, Microsoft Defender, CrowdStrike, and BeyondTrust.
Guide the integration and operation of Workday interfaces and other enterprise SaaS platforms.
DevOps, SRE, & Automation
Establish and scale an internal DevOps practice, enabling SRE functions and CI/CD pipelines for microservices architectures.
Advance Infrastructure-as-Code using Terraform and modern deployment pipelines.
Drive automation, standardization, and continuous improvement across cloud, infrastructure, and application engineering.
Operational Excellence & ITSM
Lead Change, Incident, and Problem Management processes using Ivanti Neurons ITSM, JIRA, Confluence, PagerDuty, Datadog, Dynatrace, and Azure Log Analytics.
Ensure high availability, performance, and resilience across cloud services, production systems, and global endpoints.
Partner with Finance on Cloud Services FinOps to monitor usage, optimize spend, and forecast growth.
Qualifications
10+ years of progressive IT engineering experience, including leadership of globally distributed teams.
Deep expertise in Microsoft cloud technologies, DevOps practices, and enterprise endpoint management.
Experience scaling hybrid-cloud platforms, implementing infrastructure automation, and managing complex operational environments.
Strong communication skills with the ability to engage executives, security leaders, offshore partners, and business stakeholders.
Background in high-availability, compliance-driven, or multi-region enterprise environments.
#TECHIND
Information Technology Project Manager
Remote job
IT Change Management Project Manager
Term: Full-Time
Eligibility: Must reside and work from home in San Antonio/Austin, Texas
Seeking an experienced IT Change Management Project Manager to lead the Problem & Change Management team within the PMO. This servant-leadership role ensures IT service stability, reliability, and continuous improvement while minimizing risk and disruption.
Key Responsibilities
Lead & coach analysts: onboarding, growth plans, performance reviews
Develop & maintain processes for Problem and Change Management
Review RCA & metrics for accuracy and completeness
Facilitate meetings: Major Incidents and Change Control Board
Track/report KPIs with senior leadership
Manage compliance projects and regulatory initiatives
Support operations and provide coverage as needed
Adapt to evolving duties as assigned
Required Qualifications
High School Diploma/GED
5+ years job-related experience, including financial institutions & data analysis
4+ years with ITSM tools
ITIL Strategic Leader certification (required)
PMP certification within 3 years of hire
Team leadership experience
Skills & Competencies
Advanced data analysis, trend identification, reporting
Expertise in ITIL/ADKAR change management methods
Proficiency in Excel, Power BI, or similar tools
Strong communication, presentation, and organizational skills
Ability to train in analytics
Adaptable, proactive problem-solver
Information Technology Infrastructure Team Lead
Remote job
Our North West Houston client is looking to add an Infrastructure Team Lead! This role is direct hire with a hybrid schedule (4 days in office and 1 day work from home).The Infrastructure Team Lead will be 75% hands on work and 25% people management. The ideal candidate will have a deep understanding of Windows/Linux severs/systems and VMWare virtualization, and strong Azure experience.
Responsibilities:
Manage a team of System engineers and admins, to carry out day to day operations and data center related activities
Manage all virtualized platforms to support critical applications with zero unplanned downtime
Responsible for the on-call scheduling to support the business and application teams
Manage IT budgets and cost allocations
Responsible for carrying out life cycle management for physical and virtual infrastructure
Responsible for designing and maintain corporate back up policies
Collaborate with other IT system departments
Qualifications:
Bachelors degree in Computer Science or related field
7+ years of progressive technical experience
Strong knowledge in VMware
Experience managing Azure infrastructure
Linux experience
IT Project Manager
Remote job
A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8:am to 4:30pm
Setting: Remote
Responsibilities:
Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies
Managing scope, schedule, risks/issues, budget, communications, procurement, and change control
Liaising with business and technical stakeholders and communicating effectively at all management levels
Managing project activities using ServiceNow, M365, and project governance tools
Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets
Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously
Driving vendor management, reviewing invoices, and overseeing deliverables
Ensuring adoption of change through strong communication and stakeholder alignment
Continuously improving delivery processes, project reporting, and team organization
Qualifications:
7+ years of combined IT Project Management experience
Proven track record delivering Waterfall projects and managing complex technical initiatives
Experience navigating difficult conversations and aligning cross-functional teams
Strong background in Project Delivery, Forecasting, and SDLC Governance
Familiarity with ServiceNow and M365
Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset)
Desired Skills:
PMP or similar PM certifications
Experience in the Financial industry
Solid understanding of Security rigor and branch/campus technology implementations
Background delivering Security Infrastructure-related technologies
Experience with Azure DevOps
IT Operations Associate Manager / TS/SCI / Onsite: Sunnyvale, CA
Remote job
Description:Your Mission: Lockheed Martin (LM) Space is searching for an IT Operations Associate Manager for our Sensing & Warning (S&W) mission segment under the National Security Space Line of Business. As a S&W IT Operations Associate Manager, the successful candidate will manage and lead a team of IT professionals for multiple classified systems which includes infrastructure and application deployments, new technology insertion, program, project and budget management, schedule and staffing requirements. The candidate will also coordinate with program management and technical leads to coordinate program operations, new environment stand-up and integration of various classified services.
This candidate will also be responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
Why Join Us?
The Enterprise Business & Digital Transformation organization is responsible for developing strategies and implementing integrated, cross-functional solutions that transform operations through technology, culture, and processes to deliver business-based outcomes. It is comprised of the corporation's Digital Transformation and Enterprise Information Technology teams, with more than 4,700 professionals worldwide.
Together, we'll redefine the boundaries of innovation, drive change, and ensure the success of our partners in the US Department of Defense. Let's make history and leave a lasting impact on the future of Classified IT services!
What's In It For You
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here.
How about Fridays off? This role is scoped on a 4x10 schedule! All work must be performed on-site in our secure facility in Sunnyvale, CA - and it may include some occasional off-shift hours, weekends, and limited travel.
In light of current internal business pressures, priority consideration will be given to qualified candidates who are currently affiliated with the Enterprise Operations' EBDT (Enterprise Business & Digital Transformation) organization.
Basic Qualifications:
* Active TS/SCI or higher at time of application
* Prior experience leading people, projects, or teams
* Understanding of classified IT system architectures and multi-site connections
* Experience with management of IT systems including storage, servers, networking devices
* Experience leading and managing IT requirements and executing project management schedules through completion
* Demonstrated ability to work seamlessly across organization boundaries
* Ability to coordinate with other sites, business areas, programs and functional areas to coordinate daily operations as well as program coordination and adoption
Desired Skills:
* Experience with leading an Agile team and/or understanding of Agile principles
* Understanding of 1LMX tools and capabilities
* Highly motivated and able to prioritize and integrate multiple projects
* Strong understanding of information security trends and current industry focus areas, Technical experience with vulnerability management, normal infrastructure/perimeter protections, information security best practices
* Demonstrated process improvement success
* Strong communication and critical thinking skills.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: TS/SCI w/Poly
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: Possible
Career Area: Information Technology
Type: Full-Time
Shift: First
IT Platform Services Manager (Must Reside in Texas)
Remote job
Job Description and Requirements
Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Platform Services Manager to join our amazing IT Platform Services team!
The IT Platform Services Manager will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.
To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.
Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.
The IT Platform Services Manager is a technical leader responsible for managing teams of Systems Administrators and Engineers in the effective administration of technology systems to facilitate operational and strategic outcomes. Areas of oversight include server and database administration, vulnerability management, and implementation of automation solutions.
Essential Functions and Responsibilities:
Provide training, coaching, mentoring and communication regarding employee performance
Ensure adherence to policies, procedures and guidelines by all designated team members
Ensure all technologies are kept current and in compliance with internal and regulatory recommendations
Maintain current technical and process knowledge to effectively guide solution design and troubleshooting
Conduct capacity planning and performance analysis of applicable systems and infrastructure
Prepare and maintain disaster recovery and business continuity plans for information systems to ensure business risks are addressed within appropriate recovery timeframes
Ensure teams provide efficient support for all IT disciplines as defined by internal support SLAs
Participate in Platform Services projects as SME or advisory role to support mature technical solution design and facilitate business outcomes
Mentor and train team members for effective succession planning
Respond to after-hours emergency calls or planned after-hours events as designated
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)
Requirements:
Bachelor's degree in Information Systems, Computer Science, or closely related field; OR successful completion of a relevant program from an accredited technical school; OR an equivalent of four years of work-related experience in lieu of degree
Minimum of five years of job-related experience
Minimum of five years technical systems administration/engineering experience
Experience with Oracle
Experience with SQL
Experience with Linux
Experience with general database technologies and principles
Experience with Linux technologies and principles
Experience with storage area network technologies
Experience with DNS, DHCP concepts
Working knowledge of IT Security vulnerability management best practices
Understanding of networking concepts
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Auto-ApplyIT Service Manager (IN-Remote)
Remote job
About the Role
We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs).
If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for.
This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day.
Key Responsibilities
Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high.
Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance.
Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload.
Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores.
Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations.
Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence.
Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy.
What You Bring
Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment.
Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings.
Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments.
Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent.
Crisis Management: Calm, confident handling of client escalations and technical emergencies.
Analytical Mindset: Ability to interpret metrics and make informed operational decisions.
IT Services Manager
Remote job
ABOUT ALU
At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century.
African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses.
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
HOW WE WORK
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
ABOUT THE ROLE
The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance.
This is both a strategic and hands-on role requiring deep operational maturity and security discipline.
ROLE RESPONSIBILITIES
1. IT Service Management, Platform Uptime & Operational Security
Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services).
Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows.
Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts.
Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc).
2. IT Support Team Leadership & Secure Operations
Lead and coach the IT Support team to deliver secure, responsive support.
Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines.
Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices.
Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes.
3. Vendor & Contract Governance with Security Controls
Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms)
Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines
Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations
Support contract evaluations, renewals, and procurement processes
4. Cybersecurity, Threat Prevention & Compliance
Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA)
Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies
Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles).
Conduct regular access reviews, audit trails, configuration audits, and logging reviews.
Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the
Cybersecurity Audit & Remediation Plan (2025).
Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints.
Own security awareness training and phishing simulations to reduce user risk.
Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis.
Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness.
5. System Lifecycle Support & Documentation
Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs.
Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning.
Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies.
Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews
Maintain documentation and workflows related to user identity management, system roles and access policies
6. Service Governance & Continuous Improvement
Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews
Track and report service quality and security posture metrics to leadership.
Establish and improve internal ITSM practices, aligning with frameworks such as ITIL
Participate in technology governance forums and audit response processes to ensure service accountability\
Contribute to risk registers, audit responses and compliance certification efforts.
Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.
QUALIFICATIONS
Bachelors degree in Information Technology, Computer Science or a related field
ITIL certification or equivalent experience in IT Service Management required
Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar)
Cloud platform security knowledge (Google Admin, AWS, GCP, Azure)
Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2)
EXPERIENCE AND SKILLS
8+ years in IT operations or service management, with 5+ years in leadership
Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems)
Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance
Experience leading IT audits, compliance reviews and security hardening initiatives
Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices
Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches
Auto-ApplySenior Epic Information Services Manager - ITS-Clin Inpatient/Specialties
Remote job
Senior Epic Information Services Manager - ITS-Clin Inpatient/Specialties - (2506649) Description Minimum Qualifications:Bachelor's degree or equivalent in a related field and seven years of experience. Preferred Qualifications:A minimum of 3 years of personnel management experience is preferred.
Experience with support of: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM modules is preferred but not required.
Job Summary:Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations.
Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
Job Duties:Manages multiple Epic Application teams responsible for supporting: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM across UTMB.
Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations.
Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
Assists ITS leadership in the development, review, and maintenance of strategic and operational plans for information technology tools and usage, including a long-term vision of information systems.
Coordinates with ITS leadership on the planning, design, development, and implementation of new application systems, and the maintenance of existing systems.
Assists with annual budgeting for operational and capital expenses and ensures cost effectiveness.
Leads large strategic projects and manages project budgets and resources to ensure timely completion.
Manages multi-faceted efforts and resources interdependently.
Provides effective project management for all assigned initiatives.
Meets with customers to define scope of projects and user needs.
Prepares reports to inform leadership of project status and any deviation from project goals.
Manages ITS staff by recruiting, training, mentoring, promoting, disciplining, and coaching employees, communicating job expectations, and evaluating their performance.
Identifies problematic processes and implements process improvement initiatives.
Works and interacts closely with cross-functional teams to build collaborative working relationships with internal and external customers to support the institution's vision.
Demonstrates the ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups.
Identifies functional and technical aspects of issues and integrates appropriate resources to meet business requirements.
Recognizes and clears obstacles in the path of success for respective team(s).
Coordinates and participates in resource procurement activities such as search committees, interviews, RFIs, RFPs, and contracts for various technical resources, applications, and staff as required Audits systems and assesses their outcomes.
Serves as an Audit and Compliance liaison for Information Services as needed.
Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
Knowledge/Skills/Abilities:Ability to manage remote teams as equally and effectively as onsite teams, while maintaining the cohesiveness of functioning as one team.
Ability to mentor staff and constructively influence staff and team morale.
Strong knowledge of clinical, business, and/or financial applications and processes.
Assists ITS leadership with recommendations on organizational structure planning and decisions.
Proven managerial and leadership abilities with a solid record of accomplishment inhealthcare information technology.
Must be able to effectively communicate at all organizational levels, understand the institution's vision, mission, and goals, and translate them into information technology initiatives.
Exhibits the highest values of excellence, respect, integrity, and innovation.
Adept and comfortable working with executives, physicians, other clinicians, academic leaders, and research faculty.
Energetic, assertive, self-confident, and creative.
Excellent presentation skills, verbal and written.
Ability to thrive in a changing environment.
Effective problem-solving skills.
Ability to analyze and evaluate data and make appropriate decisions/recommendations.
Ability to foster a strong, collaborative working environment.
Salary Range:Actual salary commensurate with experience.
Work Schedule:Partial Remote, onsite as needed.
Monday through Friday, 8am to 5pm, and on-call support for staff as needed.
Occasional weekend work to support system upgrades or special projects.
Primary remote, onsite to support implementations and to meeting with customers/team, as needed.
Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Primary Location: United States-Texas-GalvestonWork Locations: 0113 - Administration Bldg 301 University Blvd.
Administration Building, rm 4.
102 Galveston 77555-0113Job: Information TechnologyOrganization: UTMB Health: RegularShift: StandardEmployee Status: ManagerJob Level: Day ShiftJob Posting: Nov 24, 2025, 2:35:21 PM
Auto-ApplyManager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE
Remote job
Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs.
What You'll Do:
* Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff
* Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results
* Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo
* Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs
* Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors
* Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation
Who You Are:
Education:
* Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred.
Licensure/Certification:
* Certification in Resolute HB or Resolute PB, Required
Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered.
Why You'll Love Us:
* Health, dental, prescription, and vision coverage for full-time & part-time employees
* Short-term disability, long-term disability, and life insurance coverage
* Competitive pay
* Tuition Reimbursement
* 403(b) Retirement Savings Plan
And more!
Work Shift:
General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required.
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Auto-ApplyDirector of Technical Product Management, Inference as a Service
Remote job
MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Define and drive the product vision and roadmap for our Inference as a Service offering.
· Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders.
· Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets).
· Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs.
· Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy.
· Define product KPIs, collect usage data, and iterate quickly based on performance insights.
· Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
· 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains.
· Strong technical understanding of ML inference workloads and GPU/accelerator environments.
· Proven experience launching infrastructure products or platforms used by technical teams.
· Excellent communication and stakeholder management skills across engineering and non-technical functions.
· Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.
Auto-ApplyTechnical Services Director
Remote job
WHO ARE WE?
We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY.
ABOUT YOU
You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement.
Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations.
KEY RESPONSIBILITIES
Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards.
Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise.
Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards.
Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies.
Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence.
Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently.
Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals.
CAPABILITIES + SKILLS REQUIRED
Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role.
Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports
Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies.
Leadership: Proven ability to lead and manage technical teams effectively.
Problem-Solving: Strong analytical and problem-solving skills.
Communication: Excellent verbal and written communication skills.
Innovation: Ability to drive innovation and continuous improvement in manufacturing processes.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
Initial video screen with a member of our Talent team
Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
Round 2: 2-3 conversations with team or cross functional Ollies
Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Chief Product Officer
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
TRAVEL: up to 50%
WHAT WE OFFER:
An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
4 weeks PTO + paid holidays + 12 Mental Health Days per year
100% Paid parental leave, Fertility + Adoption Benefits
Annual Bonus
401(k) plan with Employer Match
Hybrid Work + Wellness + Cell Phone Stipends
Free product
And much more!
Auto-ApplyDirector, Kiosk Technical Services
Remote job
(Who are we? Why should you join us?)
At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology.
At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Overview
As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions.
Key Responsibilities
Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing
Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management)
Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team
Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to:
leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives
partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues
Lead and resolve field operational and maintenance issues to improve machine availability
Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits
Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed
Build, engage and develop a high performing team; hold team accountable to all performance metrics
Define and maintain standard operating procedures (SOP) and associated training programs
Knowledge, Skills & Abilities
Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results.
Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results
Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management
Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes
Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency
Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions
Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud).
Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships
Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations.
Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities
Ability to grasp new concepts quickly and adapt accordingly
Ability to multi-task in a highly complex, fast-paced environment
Education & Experience
Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred.
10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents
5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations
Industry experience in mobile device, manufacturing, or consumer electronics highly preferred
Travel
10%
Salary:
$195,000 - $210,000 + Bonus + Equity Options
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
Auto-ApplyIT Manager, Finance & Operations (Remote-Within NC)
Remote job
Looking for an opportunity to tap into cross-functional teams and capabilities? As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations.
This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter)
What you will do:
* Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget
* Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio
* Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support
* Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed
* Responsible for any security compliance activity pertaining to in-scope applications
* Responsible for user and system administration of the applications
* Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes
* Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency.
Who You Are:
* Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem.
* Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance
* Results-oriented with experience in application maintenance and support
* Enjoy coaching and building up others to accelerate their career journey
* Excited to learn and adopt new technologies that can deliver value
* Comfortable working in a fast-paced culture with strong prioritization and communication skills
* Focused on customer service and able to balance standardization with unique customer needs
* An out of the box thinker who is courageous and not afraid to challenge status quo
* A strong believer in the importance of continuous process improvement
The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
This role is eligible for Bonus potential.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
WHO IS GILBARCO VEEDER-ROOT
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
#LI-KS1
#LI-Hybrid
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at ****************
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let's enable the way the world moves!
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Senior Director, Enterprise IT and SecOps
Remote job
QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities.
Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions.
Position Summary
We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment.
As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization.
The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals.
Key Responsibilities
Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools.
Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan.
Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience.
Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors.
Foster a culture of accountability, innovation, and continuous improvement.
Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations.
Ensure service level agreements (SLAs) and performance metrics are met.
Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework.
Ensure IT systems and processes align with regulatory and internal standards.
Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider.
Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions.
Develop and maintain IT asset management and lifecycle processes.
Establish and monitor KPIs to measure IT and security performance and user satisfaction.
Develop and manage the IT budget, including forecasting and cost optimization strategies.
Establish and maintain business continuity and disaster recovery plans.
Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities.
Lead change management initiatives related to enterprise IT and security implementations.
Ensure seamless onboarding and offboarding processes from a systems and access perspective.
Monitor emerging threats and proactively adjust security posture and tools.
Champion user training and awareness programs for IT systems and cybersecurity best practices.
Qualifications
Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions.
Minimum of 10 years of experience in managing teams.
10 + years of experience working with internal stakeholders
Proven success managing complex IT environments and security programs in high-growth or startup settings.
Proven experience implementing and managing an O365 tenant across enterprise environments.
Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks.
Demonstrated success in managing GRC and SecOps through third-party providers.
Relevant certifications (e.g., CISSP, CISM, PMP) are a plus.
Experience with compliance audits and risk assessments.
Excellent leadership, communication, and vendor management skills.
Proven executive leadership and strategic impact.
Excellent problem-solving and analytical skills.
Strong written and verbal communication skills.
Skill in defining and collecting metrics to gauge project progression.
Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others.
Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff.
Ability to manage geographically dispersed project teams.
Preferred:
Experience in the life sciences industry or regulated environments.
Leadership expectations:
Follow Company's Principles and code of ethics on a day-to-day basis.
Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders.
Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy.
Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities.
Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process.
Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations.
Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders.
Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork.
Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders.
Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities.
Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success.
Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success.
Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team.
Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success.
#LI-Remote
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Auto-ApplySenior Information Systems Manager
Remote job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance.
Responsibilities:
Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations.
Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness.
Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements.
Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions.
Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence.
Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats.
Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies.
Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs.
Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation..
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field
7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects
US Citizenship required
Must be able to pass an IRS public trust investigation
Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges
Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation
Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations
Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals
Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership
Desired Skills:
Current IRS clearance desired
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyDirector of Platform Operations - Infrastructure
Remote job
Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond.
Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X.
About the Role
As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities.
Responsibilities
Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security.
Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company.
Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards.
Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation.
Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments.
Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence.
Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction.
What It Takes to Catch Our Eye
Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams.
Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations.
Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring.
Demonstrated success in building reusable, self-service platforms that accelerate developer productivity.
A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments.
Come change how the world works.
At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home.
Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.
We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.
Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork.
Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Annual Base Compensation$195,000-$280,000 USD
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
Auto-ApplySenior IT Consultant
Remote job
Do you love learning and managing technology?
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology and business solutions to smart, driven individuals?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We're eagerly seeking a Senior IT Consultant who has a solid background in cloud system management, cybersecurity, network infrastructure (firewalls, routers, switches), and system administration to join our growing team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients.
As a Senior IT Consultant you will be working in a highly visible role at client locations between San Francisco and Palo Alto, working both independently and as part of a team to provide creative solutions and resolve a wide range of technical challenges. Your experience managing on-premise and cloud systems, driving adoption of new technologies,
applying cybersecurity best practices, and providing top-notch service to members at all levels in an organization will allow you to hit the ground running and to contribute immediately.
Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools.
Required Qualifications:
Excellent communication skills (including demanding, high touch executive level clients)
Strong experience with Office 365 and/or G Suite administration, Active Directory / Azure Directory, storage (OneDrive, Box, DropBox, Egnyte) and other cloud services
Switches, router, firewall and other network devices experience
Deep Windows
(server and desktop) and MacOS support and management knowledge
History of IT Support Experience
Ability to work independently and proactively with little supervision, while managing multiple priorities
Strong experience with LAN and WAN technologies.
Excellent documentation skills.
Willingness to work at client sites in San Francisco and along the Peninsula. This is hybrid role that involves some work in the office as well as work from home.
Desirable Qualifications:
Previous consulting experience
Prior work with Venture Capital, Private Equity, Hedge Fund, Law Firm, or Independent Schools
Palo Alto Networks and Panorama experience
Virtualization experience (preferably VMware)
Citrix experience
Cybersecurity experience
Certifications: Certified Ethical Hacker (CEH), GIAC Security Essentials Certification (GSEC), CompTIA Network+, CompTIA Security+
Bachelor's Degree in Computer Science or related field highly preferred
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too.
We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management).
We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services.
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