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Become A Director Of Infrastructure Operations

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Working As A Director Of Infrastructure Operations

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director Of Infrastructure Operations Do At KPMG

* Serve as a project manager and team leader on Transportation Agency advisory engagements involving programs, projects, and business practices
* Support clients in negotiating transactions by drafting and reviewing bid documentation, issue papers, and reports for external use
* Serve as the lead contact in building relationships and marketing firm services to selected target clients while leading and supporting the preparation of strategic advisory proposals to target clients
* Participate in Infrastructure and Transportation conferences and other marketing initiatives
* Assist practice leadership in recruiting, training, and mentoring advisory team resources

What Does A Director Of Infrastructure Operations Do At New Jersey Resources

* Provide leadership for delivery of company-wide service operations and KPI compliance.
* Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations.
* Ensure comprehensive disaster recovery architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events (emphasizing but not limited to storage area networks and redundant, highly-available server and network architectures)
* Oversee the implementation and operation of all technology infrastructure deployed at the Company which includes the data center, network and server services, telecommunications, service monitoring, user support/help desk, workstation management, servers, storage and related software, databases, and middleware.
* Create and execute roadmaps outlining the technology strategy and the investments in infrastructure to ensure systems are secure, stay consistent with industry best practices and enable the Company’s strategic plans across all business areas.
* Partner with business units, IT leadership, and key vendors to design and implement reliable, secure, and cost effective IT infrastructure.
* Identify scope, propose, and execute infrastructure improvement projects to maintain and improve infrastructure capabilities, capacity, and reliability.
* Conduct research and make recommendations on products, services, protocols, and standards in support of infrastructure procurement and development efforts.
* Ensure the performance and availability of systems meet expectations of the business.
* Monitor system performance, provide capacity planning, automate processes, perform refreshes/upgrades and provide operational and technical support for each of the infrastructure areas.
* Lead the teams which will identify and resolve complex technical incidents in the IT infrastructure; support incident and problem resolution.
* Ensure that system standards and access controls are properly implemented and maintained to meet compliance and security requirements.
* Plan and manage the IT infrastructure budget, make recommendations to improve overall cost effectiveness of infrastructure and operations.
* Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
* Negotiate licensing and support agreements with key vendors for infrastructure and network-related services and products.
* Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work
* Establish and maintain strong, strategic partnerships with vendors and service suppliers
* Develop RFPs/RFIs, oversee product evaluations, coordinate product and service selections, and ensure that pricing, terms, and conditions for supplier contracts meet NJR and IT standards while achieving optimal results for NJR
* Coordinate technology projects/resources with the IT Business Relationship and Project Management office (BR&PMO).
* Ensure all project deliverables, budgets, and timelines are met
* Provide well-considered counsel to the CIO and the IT Leadership Team on:o Emerging infrastructure services and technologies having characteristics likely to provide benefit to the efficiency or capabilities of the NJR’s infrastructure.o Opportunities to apply new technologies or other solutions to challenges facing our operations and/or business services.o Changes or emerging risks in supplier or product status and capabilities, standards and protocols, or other industry, market, or technology factors that may influence or impact IT systems and processes
* Position Specifications:
* Bachelor’s degree in Computer Science, Information Systems, Engineering or related field or equivalent work experience; Master's Degree preferred
* years managing large IT operational (infrastructure) teams.
* Extensive knowledge of data center operations, telecommunications, network engineering, datacenter applications, client/server computing, and production operations support.
* Specific technologies of note include but not limited to: Microsoft Server & Client operating system and infrastructure applications, Cisco Voice and Networking, VMware, Citrix, EMC and/or NetApp Enterprise-level SANs, Cisco Server infrastructures, and multi-carrier WANs
* Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, database administration and outsourced systems
* Strong leadership and management abilities.
* Ability to lead cross functional project teams in implementing projects of a complex nature
* Demonstrated critical thinking and planning at a strategic, global level.
* Ability to translate strategic plans into specific objectives, and to create and execute project plans to achieve objectives
* Strong financial management skills in budgeting, forecasting, and cost control
* A deep understanding of the interdependent relationship between infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT
* Persuasive, professional communication style.
* Capable of communicating complex, technical topics to a wide variety of audiences.
* Ability to interact with senior management and influence decision makers
* Flexibility to adapt to rapidly changing conditions and priorities, and to redirect managers and teams toward new objectives
* Excellent understanding of multi-disciplinary nature of IT solutions
* Ability to see the "big picture" across such areas as private and public hosted infrastructure and services, identity management, security, telecommunications, enterprise storage and big data opportunities, end user experience, and training/education
* Functional understanding of project management principles and their application to Infrastructure projects and teams.
* Formal project management expertise preferred
* Demonstrated ability to apply technology solutions to business problems
* Must have strong organizational skills and multi-tasking capabilities and excellent written and spoken communication skills.
* Knowledge of applicable laws and regulations as they relate to technology issues important.
* New Jersey Resources is an Equal Opportunity/Affirmative Action Employer.
* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.
* Salary
* Wall Home Services, Wall, New Jersey, United States of

What Does A Director Of Infrastructure Operations Do At Palo Alto Networks

* Leads the GCS Infrastructure team to ensure exceptional experiences with our technologies, processes, and business intelligence.
* Drives the GCS technology strategy for improvement to our systems and technologies.
* Anticipate future changes and proactively collaborates with managers to implement new business initiatives including system design and technology enhancements.
* Partners with GCS Management, IT, NPI, and other cross-functional teams to align support processes and systems for all new product introductions, M/A's, and organizational changes.
* Mentors management team in effective leadership and communications techniques.
* Demonstrates successful execution of business strategies for company products and services.
* Drives strategic annual planning for all GCS initiatives

What Does A Director Of Infrastructure Operations Do At University of Texas at Dallas

* a.
* Operate and maintain the local HPC cluster farm.
* b.
* Operate and maintain the local research network, advanced network testbed, cognitive IOT testbed, and smart campus testbeds.
* c.
* Local infrastructure support for private clusters.
* d.
* Leverage TACC, XSEDE, and other national HPC centers.
* e.
* Active XSEDE Campus Champion or equivalent experience.
* f.
* Active collaborator with national level HPC, and research network, architecture and support personnel.
* g.
* Provide grant-appropriate data management services.
* h.
* Develop and maintain cyber-infrastructure boilerplates for grant proposals.
* i.
* IOT support up to gigabit applications.
* j.
* National level cyber-infrastructure outreach.
* Establish collaborative relationships with computational research faculty, national grant bodies and their local presence, nationally recognized colleagues, TACC, and OIT.
* Support awarded grants as appropriate.
* Builds and sustains a proud, effective team that gets results, while achieving a positive work-life balance.
* Empower personnel; embrace small failures as learning experiences for large successes.
* Strong, strategic, and effective thinker that evangelizes and enables the OIT vision.
* Accompany / represent the Senior Director of Researcher Services as necessary with academic offices, campus stakeholders, industry partners, and vendors.
* Other duties as needed.
* Posting Number:
* S01490P
* Position Title:
* Director, Cyber
* Infrastructure Operations
* Department:
* OIT-Office of Information Technology
* Salary Range

What Does A Director Of Infrastructure Operations Do At Blackrock

* Evaluating, in conjunction with professional advisors, and subsequently executing on the capital structures necessary to ensure tax efficient returns to Investors.
* Provision of assistance to the transaction teams as appropriate, including the coordination of the operational elements of investment activities.
* Forecasting and managing Investor capital calls and finance drawdowns in such a manner as to ensure funding is available for transactions as required.
* Integration of newly acquired portfolio assets into BlackRock.
* Liaison with third party administration, operational and maintenance providers to ensure a proper balance between internal control and operational efficiency at operating project level and to ensure accurate, timely and comprehensive reporting of asset performance by each asset on a monthly basis.
* Review and assessment, in conjunction with the Investment team, of monthly operational and financial reports.
* Identification and resolution of any financial or performance issues.
* Effective communication of asset performance to Senior Management, Investors and the broader group.
* Review and implementation of annual budgets for all portfolio assets.
* Portfolio and project cash management and distributions.
* Ensure full and timely compliance with regulatory, project and client reporting requirements
* Review and assess contracts pertaining to underlying projects
* Manage and oversee Valuation process for GEPI Assets with Valuation Advisors, Risk and Pricing
* Liaise with fund accounting team and auditors on accounting, fund valuation and reporting issues

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How To Become A Director Of Infrastructure Operations

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Of Infrastructure Operations jobs

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Director Of Infrastructure Operations Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Carrier

  • French

  • Portuguese

  • Chinese

  • Cantonese

  • Mandarin

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Director Of Infrastructure Operations

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Director Of Infrastructure Operations Education

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Real Director Of Infrastructure Operations Salaries

Job Title Company Location Start Date Salary
Director, Infrastructure Vadata, Inc. Sterling, VA Feb 18, 2013 $450,000
Director, Infrastructure Amazon Web Services LLC Sterling, VA Nov 07, 2012 $450,000
Director, Infrastructure The Bank of Nova Scotia New York, NY Oct 01, 2009 $202,316
Director of Infrastructure Percolate Industries, Inc. New York, NY May 24, 2016 $200,928
Director of Cloud Infrastructure Firstfuel Software Inc. Lexington, MA Feb 26, 2016 $167,939
Director, Infrastructure Operations American Tower Corporation Marlborough, MA Sep 02, 2014 $164,472
Director of Infrastructure Estet, LLC Los Angeles, CA Mar 13, 2015 $159,702
Director, Infrastructure .02) Enstoa, Inc. New York, NY Apr 13, 2016 $157,027
Director of Platforms/Infrastructure Stumbleupon.Com, Inc. San Francisco, CA Sep 11, 2012 $155,000
Director of Infrastructure Aircell, LLC Itasca, IL Aug 16, 2010 $155,000
Director of Cloud Infrastructure Firstfuel Software, Inc. Lexington, MA Jan 28, 2016 $150,000
Director of Infrastructure/Urban Planning Aecom International Development, Inc. Arlington, VA Apr 09, 2015 $150,000
Director, Cloud Infrastructure Firstfuel Software, Inc. Lexington, MA Jan 28, 2013 $150,000
Director of Infrastructure/Urban Planning Aecom International Development Inc. Arlington, VA Oct 15, 2012 $150,000
Director of Infrastructure Percolate Industries, Inc. New York, NY Dec 16, 2014 $135,000
Director, Infrastructure and Platforms American Express Travel Related Services Company, Inc. Phoenix, AZ Sep 16, 2015 $127,000
Director of Infrastructure Crest Financial Services, LLC Draper, UT Feb 05, 2016 $120,000
Director of Infrastructure W.J. Bradley Mortgage Capital, LLC Sandy, UT Nov 19, 2012 $120,000
Director, Infrastructure and Platforms American Express Travel Related Services Phoenix, AZ Oct 23, 2014 $119,700
Director, Infrastructure and Platforms American Express Travel Related Services Company Phoenix, AZ Sep 17, 2012 $118,000

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Top Skills for A Director Of Infrastructure Operations


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Top Director Of Infrastructure Operations Skills

  1. Service Delivery
  2. Mpls
  3. Storage
You can check out examples of real life uses of top skills on resumes here:
  • Increased customer responsiveness and satisfaction through the full implementation of an IT operating and service delivery model outperforming industry benchmarks.
  • Led and managed network upgrade and migration from MPLS to Broadband services with new firewalls over 160 facilities.
  • Standardized storage and server platforms to a single brand to reduce annual maintenance and streamline support engagement with vendors.
  • Developed disaster recovery policies and procedures and established disaster recovery site.
  • Implemented structured architecture, security and engineering disciplines that resulted in greater alignment to business strategic objectives.

Top Director Of Infrastructure Operations Employers

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