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What is a director of managed services and how to become one
Directors of managed services lead a team of staff and play a key role in the overall success of the business. They are usually members of the executive team and responsible for all technological services processes and programs and contribute to the policy behind technology services and overall customer loyalty. This role manages day-to-day infrastructure and customer service operations and is responsible for long-term planning plans, budgeting, and project implementation in line with the priorities and objectives of the organization.
Directors of managed services continuously strengthen the IT infrastructure requirements, practices, processes, and procedures to ensure the reliability and protection of the IT ecosystem and will be responsible for the product or service roadmap and implementation. This position collaborates with the CEO and CRO to find potential technical innovations to expand the customer services and product range.
Many employers seek candidates who have experience in managing a team of engineers and technicians and have appropriate educational backgrounds such as a bachelor's degree in a related field. It is important for candidates to have exceptional interpersonal skills and the ability to lead a team.
Avg. Salary $120,859
Avg. Salary $59,228
Growth rate 16%
Growth rate 0.3%
American Indian and Alaska Native 0.21%
Asian 12.76%
Black or African American 6.47%
Hispanic or Latino 9.72%
Unknown 5.18%
White 65.67%
Genderfemale 34.63%
male 65.37%
Age - 47American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 47Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Director of managed services career paths
Key steps to become a director of managed services
Explore director of managed services education requirements
Start to develop specific director of managed services skills
Skills Percentages Oversight 6.46% Cloud 5.95% Project Management 5.13% Portfolio 4.84% Healthcare 4.63% Complete relevant director of managed services training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of managed services learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of managed services based on U.S. Bureau of Labor Statistics data and data from real director of managed services resumes.Gain additional director of managed services certifications
More About CertificationsDirector of managed services certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific director of managed services certification, having one may help you stand out relative to other applicants.
The most common certifications for directors of managed services include IT Information Library Foundations Certification (ITIL) and Project Management Professional (PMP).
Research director of managed services duties and responsibilities
- Pioneer and manage first unix-base practice with Lawson ERP implementations.
- Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
- Manage the effort to implement standards for the desktop, UNIX, and NT environments.
- Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
Get director of managed services experience
Generally, it takes 6-8 years to become a director of managed services. The most common roles before becoming a director of managed services include vice president, director team lead and manager.Prepare your director of managed services resume
When your background is strong enough, you can start writing your director of managed services resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of managed services resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable director of managed services resume templates
Build a professional director of managed services resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of managed services resume.
Apply for director of managed services jobs
Now it's time to start searching for a director of managed services job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first director of managed services job
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Average director of managed services salary
The average director of managed services salary in the United States is $120,859 per year or $58 per hour. Director of managed services salaries range between $80,000 and $182,000 per year.
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Updated January 8, 2025
