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Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.Education
Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.
Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.Work Experience in a Related Occupation
Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.
The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.
Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.Advancement
Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.Important Qualities
Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.
Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.
Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.
Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.
Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.
Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.
|Job Title||Company||Location||Start Date||Salary|
|Head of Managed Services||OLR America Inc.||Minneapolis, MN||Sep 10, 2014||$208,883|
|Director, Global License Management Services||Progress Software Corporation||Bedford, MA||Oct 01, 2012||$198,000 -
|Director, Product Management, Managed Services||Ellucian Company LP||Fairfax, VA||Jun 07, 2015||$185,657|
|Director Product Management, Managed Services||Ellucian Company, LP||Fairfax, VA||Jun 07, 2012||$180,250|
|Director, Service Level Management||McAfee, Inc.||Santa Clara, CA||Sep 23, 2012||$175,094 -
|Director, Product Mangement, Managed Services||Datatel, Inc.||Fairfax, VA||May 31, 2011||$175,000|
|Director, Service Management||E.F. Johnson Company||Irving, TX||May 23, 2016||$150,000|
|Senior Director of Managed Wireless Services||Globecomm Systems, Inc.||Hauppauge, NY||Oct 01, 2012||$133,290|
|Director, Vendor Management & Client Services||Pitney Bowes Inc.||Shelton, CT||Oct 08, 2014||$126,214 -
|Director of Product Management Data Services||Chrome Systems, Inc.||Portland, OR||Dec 14, 2009||$125,000|
|International Fund Services NET Asset Value Manage||State Street Bank and Trust Company||Boston, MA||Sep 06, 2014||$120,000 -
|Director, Managed Services and Products||Adconion Platform Services LLC||Santa Monica, CA||Nov 09, 2011||$120,000|
|Director, Managed Services and Products||Adconion Media, Inc.||Santa Monica, CA||Jun 07, 2010||$120,000|
|Director of Systems Management and Financial Services||Attitude Is Altitude, Inc.||Moorpark, CA||Aug 30, 2016||$114,117|
|Program Director, Managed Services||Adecco Group Na/Pontoon Solutions, Inc.||New York, NY||May 25, 2015||$113,485 -
|Costumer Service Management||Wake Up Now, Inc.||Provo, UT||Aug 15, 2014||$110,423|
|Oracle Application Management Services (AMS) Tiger||IBM India Private Limited||Piscataway, NJ||Jul 16, 2013||$110,100|
|Costumer Service Management||Wake Up Now, Inc.||Provo, UT||Aug 25, 2014||$108,357|
|Investment Management Data Services Liaison||State Street Bank and Trust Company||Boston, MA||Dec 05, 2012||$87,400 -
|Global Delivery and Infrastructure Services Manage||Deegit, Inc.||Schaumburg, IL||Aug 19, 2014||$86,445 -
|Director CRM Services||Higher Technology Solutions Incorporated||Addison, IL||Feb 15, 2011||$79,456 -
|Treasury Services Core Cash Managment Controller||Jpmorgan Chase & Co||New York, NY||Sep 30, 2012||$79,000|
|FSO-Info Management & Analysis Services (Imas) S||Ernst & Young LLP||New York, NY||Dec 14, 2009||$78,062 -
|Service Management-Application Support||SLK America Inc.||Cincinnati, OH||Sep 28, 2015||$77,252|
|Service Management-Applications||SLK America Inc.||Cincinnati, OH||Dec 30, 2015||$77,252|
|Investment Management Data Services Business Analy||State Street Bank and Trust Company||Boston, MA||Dec 05, 2009||$76,700|
|Investment Management Data Services Business Analy||State Street Global Advisors||Boston, MA||Dec 05, 2009||$76,700|
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