What is a Director Of Managed Services

Directors of managed services lead a team of staff and play a key role in the overall success of the business. They are usually members of the executive team and responsible for all technological services processes and programs and contribute to the policy behind technology services and overall customer loyalty. This role manages day-to-day infrastructure and customer service operations and is responsible for long-term planning plans, budgeting, and project implementation in line with the priorities and objectives of the organization.

Directors of managed services continuously strengthen the IT infrastructure requirements, practices, processes, and procedures to ensure the reliability and protection of the IT ecosystem and will be responsible for the product or service roadmap and implementation. This position collaborates with the CEO and CRO to find potential technical innovations to expand the customer services and product range.

Many employers seek candidates who have experience in managing a team of engineers and technicians and have appropriate educational backgrounds such as a bachelor's degree in a related field. It is important for candidates to have exceptional interpersonal skills and the ability to lead a team.

There is more than meets the eye when it comes to being a director of managed services. For example, did you know that they make an average of $66.05 an hour? That's $137,394 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.

What Does a Director Of Managed Services Do

There are certain skills that many directors of managed services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, organizational skills and analytical skills.

Learn more about what a Director Of Managed Services does

How To Become a Director Of Managed Services

If you're interested in becoming a director of managed services, one of the first things to consider is how much education you need. We've determined that 61.3% of directors of managed services have a bachelor's degree. In terms of higher education levels, we found that 16.1% of directors of managed services have master's degrees. Even though most directors of managed services have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a director of managed services. When we researched the most common majors for a director of managed services, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on director of managed services resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a director of managed services. In fact, many director of managed services jobs require experience in a role such as vice president. Meanwhile, many directors of managed services also have previous career experience in roles such as director or manager.

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Average Salary
$137,394
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
102,845
Job Openings
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Director Of Managed Services Career Paths

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Average Salary for a Director Of Managed Services

Directors Of Managed Services in America make an average salary of $137,394 per year or $66 per hour. The top 10 percent makes over $203,000 per year, while the bottom 10 percent under $92,000 per year.
Average Salary
$137,394
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Director Of Managed Services Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Director Of Managed Services. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Director Of Managed Services Resume

At Zippia, we went through countless Director Of Managed Services resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Director Of Managed Services Resume Examples And Templates

Director Of Managed Services Demographics

Director Of Managed Services Gender Statistics

male

61.1 %

female

33.4 %

unknown

5.5 %

Director Of Managed Services Ethnicity Statistics

White

70.8 %

Asian

12.2 %

Hispanic or Latino

8.5 %

Director Of Managed Services Foreign Languages Spoken Statistics

Spanish

46.8 %

French

7.4 %

Italian

5.3 %
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Director Of Managed Services Education

Director Of Managed Services Majors

29.6 %

Director Of Managed Services Degrees

Bachelors

61.3 %

Masters

16.1 %

Associate

11.1 %

Top Colleges for Director Of Managed Servicess

1. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

4. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216
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Online Courses For Director Of Managed Services That You May Like

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Top Skills For a Director Of Managed Services

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.5% of directors of managed services listed oversight on their resume, but soft skills such as business skills and organizational skills are important as well.

12 Director Of Managed Services RESUME EXAMPLES

Best States For a Director Of Managed Services

Some places are better than others when it comes to starting a career as a director of managed services. The best states for people in this position are California, Virginia, New York, and Pennsylvania. Directors of managed services make the most in California with an average salary of $163,430. Whereas in Virginia and New York, they would average $147,447 and $143,490, respectively. While directors of managed services would only make an average of $139,061 in Pennsylvania, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Director Of Managed Services Jobs:
6,315
Highest 10% Earn:
$250,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Director Of Managed Services Jobs:
579
Highest 10% Earn:
$242,000
Location Quotient:
1.9
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New York

Total Director Of Managed Services Jobs:
3,777
Highest 10% Earn:
$223,000
Location Quotient:
1.62
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Directors Of Managed Services

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Top Director Of Managed Services Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ directors of managed services and discovered their number of director of managed services opportunities and average salary. Through our research, we concluded that Walmart was the best, especially with an average salary of $149,761. IBM follows up with an average salary of $140,682, and then comes Fidelity Investments with an average of $139,155. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a director of managed services. The employers include None, None, and None

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Updated August 18, 2021