How to hire a director of managed services

How to hire a director of managed services, step by step

Here's a step-by-step director of managed services hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a director of managed services job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new director of managed services
• Step 8: Go through the hiring process checklist

What does a director of managed services do?

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1. Identify your hiring needs

   The director of managed services hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A director of managed services's background is also an important factor in determining whether they'll be a good fit for the position. For example, directors of managed services from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of directors of managed services.

   Type of Director Of Managed Services	Description	Hourly rate
   Director Of Managed Services	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$38-87
   Division Vice President	Division Vice Presidents are company executives that oversee a particular department or division. They are often employed in companies with a varied product line or wide geographical reach, thus needing divisions to streamline processes... Show more	$50-115
   Vice President Of Information Technology	A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.	$52-111

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Oversight
   • Cloud
   • Project Management
   • Portfolio
   • Healthcare
   • Infrastructure
   • Process Improvement
   • Service Delivery
   • Shared Services
   • Business Development
   • Risk Management
   • Customer Satisfaction
   • Client Facing
   • Product Management

   Check all skills

   Responsibilities:

   • Pioneer and manage first unix-base practice with Lawson ERP implementations.
   • Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
   • Manage the effort to implement standards for the desktop, UNIX, and NT environments.
   • Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
   • Lead implementation and expansion of monitoring and automation tools for AIX, Linux and DBMS and HTTP environments.
   • Manage all network activities including desktops, Intel servers, UNIX servers, PBX, printers, and telecommunication.

   More director of managed services duties

3. Make a budget

   Including a salary range in the director of managed services job description is a good way to get more applicants. A director of managed services salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a director of managed services in Iowa may be lower than in California, and an entry-level engineer typically earns less than a senior-level director of managed services. Additionally, a director of managed services with lots of experience in the field may command a higher salary as a result.

   Average director of managed services salary

   $120,859yearly

   $58.11 hourly rate

   ---

   Entry-level director of managed services salary

   $80,000 yearly salary

   Updated January 20, 2026

   Average director of managed services salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$147,590	$71
   2	New York	$131,938	$63
   3	Massachusetts	$131,844	$63
   4	Pennsylvania	$128,889	$62
   5	Illinois	$127,652	$61
   6	Ohio	$126,422	$61
   7	Maryland	$126,368	$61
   8	District of Columbia	$125,848	$61
   9	Michigan	$117,160	$56
   10	North Carolina	$115,988	$56
   11	Nevada	$113,505	$55
   12	Florida	$112,154	$54
   13	Texas	$110,462	$53
   14	Washington	$109,747	$53
   15	Mississippi	$109,001	$52
   16	Minnesota	$108,224	$52
   17	Oregon	$106,099	$51
   18	Louisiana	$105,853	$51
   19	Indiana	$105,789	$51
   20	Colorado	$105,665	$51

   Average director of managed services salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Google	$162,542	$78.15	31
   2	Citi	$160,518	$77.17	186
   3	Capgemini	$153,226	$73.67	70
   4	Huron Consulting Group	$150,200	$72.21	159
   5	FTI Consulting	$149,489	$71.87	57
   6	Accenture	$148,473	$71.38	447
   7	Intuit	$145,134	$69.78	6
   8	Pwc	$144,653	$69.54	1,575
   9	Rubrik	$141,305	$67.94	9
   10	Ernst & Young	$141,101	$67.84	954
   11	RapidRatings	$140,408	$67.50
   12	Oculus	$139,001	$66.83	1
   13	The Tipping Point	$138,503	$66.59
   14	Walmart	$137,290	$66.00	115
   15	Amazon	$135,867	$65.32	155
   16	J.P. Morgan	$135,667	$65.22
   17	Globecomm	$133,917	$64.38
   18	PFM	$131,220	$63.09
   19	Microsoft	$130,624	$62.80	48
   20	iTech	$130,307	$62.65

4. Writing a director of managed services job description

   A job description for a director of managed services role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a director of managed services job description:

   Director of managed services job description example

   CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County.
   
   CNM invites you to learn more about professional careers with a firm that cares about your career as much as you do. A firm that attracts the most qualified and most talented individuals because of a unique culture that values the individual rather than the concept of “working around the clock.” A company where you will have more opportunities for promotion, growth, and development than you ever thought possible in traditional firms. CNM selects candidates that possess equally high amounts of EQ and IQ and provides many opportunities to be rewarded for being exceptional. In fact, employees frequently share that they never dreamed a firm like this existed until they found CNM.
   
   We are currently searching for a Managing Director to join our high performing ATS team in New York. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout New York only.
   
   Responsibilities:Building a highly skilled team that is equally talented in IQ and EQ to service the New York market to ensure clients in technology, media and consumer products industries are provided with high-value solutions Services provided to our outstanding clients include: IPO Readiness (S-1 prep, communicating filing requirements), financial and SEC reporting (public and private disclosure/reporting requirements); technical accounting research and implementation; mergers and acquisitions (due diligence, purchase price allocation, post transaction support and integration); project advisory services (PMO needs, analysis, requirements planning and technical assistance) Expanding our client base in New York through superior networking in the local area Negotiating the scope of the work, bill rates and budgets for recurring projects at existing clients Assisting the Partner group on an "as needed project basis" with the overall firm operations which include Human Resources, IT, Accounting, Scheduling and RecruitingDirecting strategic technical accounting advisory engagements and lead multi-disciplinary teams serving clients in the technology, media and consumer products industries Serving as Subject Matter Expert (SME) to advise clients on complex technical accounting issues Overseeing successful project completion by prioritizing director, manager and senior associate level tasks.Responding to client needs and balancing the competing priorities with minimal client disruptions, while maintaining project progress Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members Producing quality deliverables evidenced through minimal review time and review notes Actively improving technical and project management skills through on the job feedback, performance evaluations, mentoring and firm-sponsored formal training programs including monthly CPE and Subject Matter Expert (SME) training
   
   Qualifications:Bachelors degree from an accredited university in a related field, MBA, or graduate degree Minimum of 12 years experience with either:10 years external/internal public accounting or advisory plus 2 years of industry experience OR12 years in public accounting Deep accounting and transaction advisory experience from a top-tier public accounting firm or a reputable in-house corporate environment Preferred certifications: CPA, Chartered AccountantHigh quality existing relationships with executive ranks (CFO, CEO, COO,CAO, VP of Audit, VP Finance, VP Accounting, Controllers and related) in technology, media or consumer products firms Project management, including development of project charters and plans; management of project execution and successful implementation of the planned solution Hands on experience in process definition, workflow design and process mapping Execute and operate in high-pressure, fast-paced environments with the ability to quickly adapt to unexpected changes in timelines, deadlines and scope of work Experience with technical accounting especially in the area of revenue recognition, equity issues, consolidation, derivatives, fair value measurements, EPS, acquisitions, inventory and share based payments Ability to research extensively including summarizing new and emerging technical issues Demonstrated record of leadership and effective management in a growing professional services organization; executive presence and ability to act as primary contact on engagements At least 5 years of professional experience in the local market
   
   Benefits:40-hour work week Training events to ensure CPE compliance Medical, Dental, Vision Plans 401(k) match PTO: 25 days accrued per year Company paid holidays, including company shutdown the week between Christmas and New YearsVarious opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party$65 monthly mobile reimbursement Reimbursement allowances: flex, technology, and health and wellness ($300 per category) Fully stocked kitchen
   
   CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as one of the “Best Places to Work in Los Angeles” for the third consecutive year and named as one of Inc. 5000's “Fastest Growing Private Companies in 2018.”
   Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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5. Post your job

   To find the right director of managed services for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with directors of managed services they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit directors of managed services who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your director of managed services job on Zippia to find and recruit director of managed services candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit directors of managed services, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new director of managed services

   Once you've selected the best director of managed services candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new director of managed services. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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