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  • Director of Solution Consulting (Pre-Sales) | USA - Remote

    Neuron 7

    Remote director of managed services job

    PRINCIPAL SOLUTION CONSULTANT (PRE-SALES) NOTE : Applicants must be currently authorized to work in the United States on a full-time basis. LOCATION & TRAVEL: 100% remote position, up to 30% travel for customer meetings and presentations, in-person office trainings in San Jose, industry conferences. ABOUT US: Neuron7.ai is a fast-growing SaaS company providing category-defining AI solutions for complex service. Backed by top VCs and experienced angel advisors and investors, our AI-powered Resolution Intelligence analyzes structured and unstructured data to diagnose and resolve service issues in seconds. We help enterprises improve key service metrics such as First Call Resolution and Turnaround Time Margins. We serve complex service environments including high‑tech devices, manufacturing, and medical devices. Website: ********************** This role needs you to switch hats based on the need of the hour: The Detective: You run deep, lengthy discovery sessions to identify root causes of service inefficiency in complex service environments. You connect the dots between technical pain and financial impact to build robust business cases. The Storyteller: You deliver compelling, persona‑based demos that resonate with everyone from the field technician to the contact center agent to the CSO. You continually tie product capabilities back to positive business outcomes, validating your points by referencing relevant customer stories and success metrics. The Architect: You visualize and explain how Neuron7 integrates with the existing CRM/FSM landscape (Salesforce, ServiceNow, Microsoft Dynamics, etc.). You explain the interoperability of AI agents across the enterprise, helping customers build a long‑term technical roadmap that places AI at the center of their service operations. RESPONSIBILITIES: Discovery & Diagnosis: Lead deep‑Dive discovery sessions to understand the prospect's current contact center and field service workflows, data availability, and pain points. Tailored Demonstrations: Configure and deliver compelling product demonstrations that address specific customer use cases, moving beyond generic product capability reviews to show actual business impact. Proof of Concept (POC) Management: Define success criteria and manage the scope of Pre‑Sales POCs. Work side‑by‑side with customer SMEs to validate AI predictions and collect iterative feedback, ensuring full alignment on the value delivered prior to the final executive readout. Value Engineering: Partner with the sales team to build ROI models, helping prospects quantify the value of improving metrics like First Time Fix Rate, Truck Rolls, and Average Handling Time. Technical Validation: Own the technical win. Lead responses to RFPs, RFIs, and InfoSec questionnaires, ensuring the customer is comfortable with our architecture and security. Market Feedback: Act as the feedback loop between the market and the Neuron7 Product team, advocating for new product capabilities that will help close future business. QUALIFICATIONS: Pre‑Sales Experience: 5+ years in solution consulting / sales engineering for SaaS product companies. Must have enterprise selling experience and know how to navigate complex, multi‑stakeholder sales cycles. Complex Service Domain Knowledge: Deep functional knowledge of contact center and field service use cases. Understand nuances of triage, dispatch, parts management, and the “break‑fix” lifecycle. Industry Experience (Big Plus): Experience working with customers in manufacturing, medical devices, or high tech (telco, media, technology) is highly preferred. Understand specific pressures of these verticals (e.g., FDA regulations in medical devices or SLA penalties in telco). Ecosystem Expertise: Functional knowledge of ServiceNow, Salesforce Service Cloud/FSM, Microsoft Dynamics, or Oracle CX ecosystems. Technical Aptitude: Ability to read and understand data structures. Comfortable discussing APIs, data ingestion, and cloud security with IT stakeholders. Communication: Exceptional presentation skills. Can command a room of executives as well as whiteboard a workflow with service managers. What We Do and Value: At Neuron7.ai we prioritize integrity, innovation, and a customer‑centric approach. Our mission is to enhance service decision‑making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work. Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law. #J-18808-Ljbffr
    $139k-200k yearly est. 3d ago
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  • Senior Director, Global Deployment & Logistics (Remote)

    3Ds 3.8company rating

    Remote director of managed services job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at **************** . About the Team: The Director, Global Deployment & Logistics will lead and drive the strategy for the logistical execution and operational support of our clinical trial solutions globally. This pivotal role ensures the seamless procurement, provisioning, deployment, and support of hardware (devices, wearables, sensors, etc.) required for clinical trials utilizing our software (e.g., eCOA, eConsent). Additionally this role will provide strategic and operational leadership for the management, security, and lifecycle of all provisioned devices utilized by patients and sites in global clinical research trials. This position requires a strong blend of supply chain and mobile device management expertise, vendor oversight, financial acumen, and experience in a regulated clinical or pharmaceutical environment.) Responsibilities: 1. Strategic Logistics & Supply Chain Management Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials, ensuring alignment with project timelines and company financial goals. Oversee the entire device lifecycle, including procurement, inventory management, provisioning, global distribution, returns, and destruction. Design and execute supply plans that align with clinical trial timelines and requirements. Drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness to trial demands. 2. MDM Strategy and Operations Lead the vision, strategy, and execution of the Mobile Device Management (MDM) program across all Patient Experience solutions. Oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations (e.g., GDPR, HIPAA). Work closely with the Product team to help coordinate device requirements (tablets, phones, wearables, sensors, data plans, etc.) for product release cycles. 3. Vendor and Stakeholder Oversight Manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support. Negotiate contracts, monitor key performance indicators (KPIs), and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage. Collaborate cross-functionally with Clinical Operations, Project Management, Product, Finance, and Sales teams to ensure smooth order fulfillment, resource alignment, and budget adherence. Act as the primary escalation point for all deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption. 4. Operational Excellence and Compliance Ensure that all logistics and device management activities are in strict compliance with international trade regulations, GxP (GCP, GDP, GMP), ICH guidelines, and regulatory requirements for clinical supplies. Develop and update Standard Operating Procedures (SOPs), Work Instructions (WIs), and training materials to scale activities for implementation and enablement engagements. Identify opportunities for cost reduction and increased profit margins. Qualifications: Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity. Minimum of 5+ years of experience managing vendors. Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; advanced degree or relevant certification (e.g., APICS, CPIM, CSCP) preferred. Expert knowledge of logistics and mobile device management within the clinical trial, biotech, or medical device industry, Proven advanced expertise with order processing systems, inventory management software and MDM solutions. Demonstrated knowledge of import/export documentation and global trade compliance requirements. Exceptional leadership, team development, and cross-functional collaboration skills. Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement. Excellent written and verbal communication, with a proven ability to interact with senior leadership, sales teams and external clients. Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. The salary range for positions that will be physically based in the NYC Metro Area is $184,500.00 to 248,00.00 The salary range for positions that will be physically based in the California Bay Area is $194,250.00 to 216,000.00 The salary range for positions that will be physically based in the Boston Metro Area is $181,500.00 to 242,000.00 The salary range for positions that will be physically based in Texas or Ohio is $162,000.00 to 216,000.00 The salary range for positions that will be physically based in all other locations within the United States is $165,000.00 to 220,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-TC1 #LI-Remote Inclusion statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history. Salary Pay Transparency Compensation for the role will be commensurate with experience. The total expected compensation range will be between $165000 and $220000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.
    $194.3k-216k yearly 5d ago
  • Senior Director, Global Executive Events & Content Strategy

    Genesys 4.5company rating

    Remote director of managed services job

    **Senior Director, Global Executive Events & Content Strategy** **About the Role** * Medical, Dental, and Vision Insurance.* Telehealth coverage* Flexible work schedules and work from home opportunities* Development and career growth opportunities* Open Time Off in addition to 10 paid holidays* 401(k) matching program* Adoption Assistance* Fertility treatments### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit *********************** is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr
    $153k-213k yearly est. 3d ago
  • Senior Managing Director, Equity Compensation Services

    Soteria Reinsurance Ltd.

    Remote director of managed services job

    A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr
    $105k-165k yearly est. 4d ago
  • Strategic FS Banking Client Director - Remote

    Pegasystems, Inc. 4.0company rating

    Remote director of managed services job

    A leading software firm is seeking a Client Director for the FS Banking sector. This role requires a strong sales leadership background and the ability to manage strategic accounts effectively. Ideal candidates will possess over 8 years of sales experience and a proven track record in closing complex deals. The Client Director will spearhead account planning, nurture relationships with key stakeholders, and ensure customer satisfaction. This position enables remote work flexibility, along with competitive compensation and benefits. #J-18808-Ljbffr
    $96k-120k yearly est. 4d ago
  • Senior Director, Graduate Campus Relationships (Remote)

    Stryker Corporation 4.7company rating

    Remote director of managed services job

    A financial services company is seeking a Senior Director of Graduate Campus Relationships to support its In-School Student Loan business. This role involves developing strategies to enhance graduate school relationships, managing campus outreach initiatives, and collaborating with various stakeholders to optimize services. Ideal candidates will have over 10 years of experience in higher education administration and significant knowledge of the student loan market. A Bachelor's degree is required, with a Master's preferred. Competitive salary and benefits are offered. #J-18808-Ljbffr
    $155k-210k yearly est. 4d ago
  • Senior Director, Global Deployment & Logistics (Remote)

    3DS Dassault Systems

    Remote director of managed services job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Director, Global Deployment & Logistics will lead and drive the strategy for the logistical execution and operational support of our clinical trial solutions globally. This pivotal role ensures the seamless procurement, provisioning, deployment, and support of hardware (devices, wearables, sensors, etc.) required for clinical trials utilizing our software (e.g., eCOA, eConsent). Additionally this role will provide strategic and operational leadership for the management, security, and lifecycle of all provisioned devices utilized by patients and sites in global clinical research trials. This position requires a strong blend of supply chain and mobile device management expertise, vendor oversight, financial acumen, and experience in a regulated clinical or pharmaceutical environment.) Responsibilities: 1. Strategic Logistics & Supply Chain Management Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials, ensuring alignment with project timelines and company financial goals. Oversee the entire device lifecycle, including procurement, inventory management, provisioning, global distribution, returns, and destruction. Design and execute supply plans that align with clinical trial timelines and requirements. Drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness to trial demands. 2. MDM Strategy and Operations Lead the vision, strategy, and execution of the Mobile Device Management (MDM) program across all Patient Experience solutions. Oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations (e.g., GDPR, HIPAA). Work closely with the Product team to help coordinate device requirements (tablets, phones, wearables, sensors, data plans, etc.) for product release cycles. 3. Vendor and Stakeholder Oversight Manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support. Negotiate contracts, monitor key performance indicators (KPIs), and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage. Collaborate cross-functionally with Clinical Operations, Project Management, Product, Finance, and Sales teams to ensure smooth order fulfillment, resource alignment, and budget adherence. Act as the primary escalation point for all deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption. 4. Operational Excellence and Compliance Ensure that all logistics and device management activities are in strict compliance with international trade regulations, GxP (GCP, GDP, GMP), ICH guidelines, and regulatory requirements for clinical supplies. Develop and update Standard Operating Procedures (SOPs), Work Instructions (WIs), and training materials to scale activities for implementation and enablement engagements. Identify opportunities for cost reduction and increased profit margins. Qualifications: Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity. Minimum of 5+ years of experience managing vendors. Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; advanced degree or relevant certification (e.g., APICS, CPIM, CSCP) preferred. Expert knowledge of logistics and mobile device management within the clinical trial, biotech, or medical device industry, Proven advanced expertise with order processing systems, inventory management software and MDM solutions. Demonstrated knowledge of import/export documentation and global trade compliance requirements. Exceptional leadership, team development, and cross-functional collaboration skills. Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement. Excellent written and verbal communication, with a proven ability to interact with senior leadership, sales teams and external clients. Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. The salary range for positions that will be physically based in the NYC Metro Area is $184,500.00 to 248,00.00 The salary range for positions that will be physically based in the California Bay Area is $194,250.00 to 216,000.00 The salary range for positions that will be physically based in the Boston Metro Area is $181,500.00 to 242,000.00 The salary range for positions that will be physically based in Texas or Ohio is $162,000.00 to 216,000.00 The salary range for positions that will be physically based in all other locations within the United States is $165,000.00 to 220,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-TC1 #LI-Remote
    $194.3k-216k yearly 5d ago
  • Remote Tax Director: Lead Strategy & Client Advisory

    Crete Professionals Alliance, LLC

    Remote director of managed services job

    A renowned CPA network firm is seeking a Head of Tax / Tax Director to oversee their tax practice. This fully remote role requires a CPA with 12+ years of progressive tax experience, preferably in public accounting. The position involves technical oversight, client advisory, and managing a high volume of tax returns. Candidates should possess strong business taxation knowledge and demonstrated leadership abilities. Competitive compensation in line with market standards is offered. #J-18808-Ljbffr
    $136k-193k yearly est. 2d ago
  • Remote VP, Provider Growth - Scale Cardiovascular Care

    Chamber Cardio

    Remote director of managed services job

    A healthcare organization is seeking a VP/Director of Provider Growth to lead provider recruitment and sales strategy across the United States. The ideal candidate will have extensive experience in healthcare sales, particularly with health systems and integrated networks. This key leadership role requires strategic thinking, team development, and a deep understanding of provider economics. The position is remote with necessary travel to practice sites. #J-18808-Ljbffr
    $139k-213k yearly est. 5d ago
  • Director of Tax: Global Strategy, Remote & Flexible

    Snyk Ltd.

    Remote director of managed services job

    A leading AI software security company in Boston is seeking a Director of Tax to oversee the global tax function. The candidate will manage tax compliance and audits while driving the company's global tax strategy. The ideal applicant has over 10 years of experience and strong leadership skills in a fast-paced environment. This role offers a collaborative atmosphere focused on innovation and support. #J-18808-Ljbffr
    $129k-174k yearly est. 2d ago
  • Remote Director of Integrated Media Strategy & Planning

    Dept Holding B.V

    Remote director of managed services job

    A digital marketing agency is searching for a Director of Integrated Media Strategy & Planning to lead strategies for global clients. This remote role, located within 50 miles of San Francisco, requires over ten years of experience in marketing and strategy, mainly in technology sectors. Key tasks include building client relationships, developing advertising strategies, and leading a team. The role offers a salary range of $140,000 to $175,000, along with various benefits including healthcare and paid time off. #J-18808-Ljbffr
    $140k-175k yearly 5d ago
  • Director, NA Market Strategy & Expansion (Remote)

    Vantage Data Centers 4.3company rating

    Remote director of managed services job

    A leading data center provider is seeking a Market Strategy Director for North America, based in Denver or Santa Clara, or remote. The role involves leading strategic expansion plans and market analysis for cloud and AI markets, delivering actionable investment recommendations. The ideal candidate has over 10 years of relevant experience and a deep understanding of the digital infrastructure landscape, especially around hyperscale cloud providers. #J-18808-Ljbffr
    $99k-131k yearly est. 3d ago
  • Remote VP of Customer Success - Enterprise Health Systems

    Getwellnetwork, Inc. 4.1company rating

    Remote director of managed services job

    A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills. #J-18808-Ljbffr
    $119k-178k yearly est. 1d ago
  • Senior Director, Rebate Invoicing & Audit (Remote)

    Synergie Medication Collective, LLC

    Remote director of managed services job

    A healthcare contracting organization is seeking a Senior Director, Rebate Invoicing & Audit to lead invoicing and medical rebate operations. The ideal candidate will have over 10 years of relevant experience, particularly in healthcare, and will be responsible for client relationships, quality assurance, and achieving excellence in service delivery. This position offers a competitive salary range of $150,000 to $200,000, along with benefits including paid time off and healthcare coverage. #J-18808-Ljbffr
    $150k-200k yearly 3d ago
  • Senior Nonprofit Growth Director - Remote

    Media Cause

    Remote director of managed services job

    A mission-driven marketing agency is seeking an experienced Account Director to collaborate with large nonprofit clients. This role is remote and requires 7-10+ years in client management and digital marketing strategy. The ideal candidate will lead client relationships and integrated marketing strategies that enhance impact and growth. The company offers flexible work arrangements, robust benefits, and a supportive culture focused on personal and professional development. #J-18808-Ljbffr
    $118k-173k yearly est. 5d ago
  • Remote Senior Director, Heavy Industry Market NA

    Hitachi ABB Power Grids

    Remote director of managed services job

    A leading global technology company is seeking a Senior Director for Heavy Industry Market North America to drive sales and marketing strategies for Transformers products. This remote role requires a proven leader with over 10 years of experience in engineering or sales, adept at fostering relationships with key stakeholders. Candidates should possess a Bachelor's in Engineering or Business, with a Master's preferred. You will develop and implement market strategies while enhancing customer satisfaction across North America. #J-18808-Ljbffr
    $121k-177k yearly est. 4d ago
  • Vice President, Enterprise Logistics

    1-800-Flowers.com, Inc. 4.7company rating

    Director of managed services job in Westerville, OH

    At 1-800-FLOWERS.COM, Inc., we believe delivering smiles starts with delivering excellence. The Vice President, Logistics will lead our global logistics strategy and operations across all brands and business units - from imports and exports to domestic parcel and eCommerce fulfillment. This executive will drive end-to-end supply chain optimization, global transportation strategy, and cost efficiency initiatives that support business growth and customer satisfaction. The ideal candidate is a visionary logistics leader who can balance strategic planning with operational execution, leveraging data analytics, innovation, and strong partnerships to deliver world-class logistics performance. Key Responsibilities Strategic Leadership Develop and execute a comprehensive logistics strategy that optimizes global transportation, import/export operations, and parcel/eCommerce logistics across North America and international markets. Partner cross-functionally with Sourcing, Manufacturing, Distribution, and Finance to ensure logistics supports overall business goals and customer experience. Drive long-term logistics planning and transformation initiatives, integrating digital tools, automation, and analytics to improve visibility, efficiency, and cost performance. Champion innovation and continuous improvement across the logistics organization. Global Import & Export Management Lead the Import/Export teams managing product flow into the U.S., China and Canada (primarily from Asia, Europe and South America) and exports globally. Oversee carrier and freight forwarder negotiations, including steamship line contracts, drayage, air freight, and customs brokerage. Build and maintain global logistics partnerships that strengthen reliability, flexibility, and cost competitiveness. Ensure compliance with international trade regulations and customs requirements while maintaining timely and cost-effective product movement. Parcel / eCommerce Logistics Oversee all parcel and eCommerce logistics operations, including domestic and international parcel delivery, returns management, and customer fulfillment. Lead global parcel contract negotiations through RFPs, bid analysis, and volume forecasting. Manage performance of global parcel service providers, ensuring accountability to service-level standards. Develop dashboards and analytics to monitor carrier performance, cost trends, and delivery KPIs in real time. Drive process improvements in shipment visibility, exception management, and cost control. Operational Excellence & Analytics Create data-driven reporting and analytics to measure performance, identify trends, and guide decision-making. Maintain and report key performance indicators (KPIs) across freight, parcel, and distribution operations. Partner with Finance to manage import and logistics budgets, track cost savings, and report financial impact. Implement and maintain business systems, ERP integration, and digital tools to support a scalable, high-performing logistics function. Team & Organizational Leadership Lead, mentor, and develop a high-performing global logistics team. Foster a culture of collaboration, accountability, and continuous learning across all logistics disciplines. Align the logistics organization around clear goals, metrics, and operational standards. Bachelor's degree required; advanced degree in Supply Chain, Logistics, or International Business preferred. 15+ years of progressive leadership experience in global logistics, transportation, and eCommerce operations (retail, consumer goods or omni-channel industry preferred). Proven expertise in global freight forwarding, steamship line negotiation, and parcel/eCommerce carrier management. Strong understanding of customs compliance, import/export regulations, and international logistics markets. Exceptional negotiation, financial acumen, and analytical skills. Advanced proficiency in MS Office (Excel, Power BI, Access, PowerPoint) and ERP systems (SAP preferred). Demonstrated ability to lead organizational change, leverage innovation, and deliver measurable improvements in cost, service, and efficiency. Excellent communication, influencing, and executive presentation skills.
    $106k-159k yearly est. 2d ago
  • Senior Director, Media Strategy & Buying - Remote

    Tried and True Media 3.9company rating

    Remote director of managed services job

    A performance marketing agency is seeking a Senior Director of Media Planning & Buying to oversee media campaigns and lead a team. This executive role requires 10+ years in media buying, with at least 5 years in the DTC sector. The ideal candidate will manage multi-million dollar budgets and engage with clients on complex strategies. The position offers a fully remote environment with competitive pay and a strong benefits package. #J-18808-Ljbffr
    $104k-150k yearly est. 3d ago
  • Finance Operations

    Russell Tobin 4.1company rating

    Director of managed services job in Columbus, OH

    Financial Operations Support - Columbus, OH (Hybrid) 📍 Hybrid - Columbus, OH 💰 $19.50 to 22.00/hr 🎓 Bachelor's degree required | Internship experience accepted 🕒 Full-time, Contract (6-12 months with potential extension) We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry. What You'll Do: Support daily financial operations and client account activities Provide customer service support as needed, assisting with client inquiries and account-related requests Review, verify, and maintain account documentation and transactions Collaborate with internal teams to resolve escalations and ensure accuracy Maintain compliance with firm policies and regulatory requirements Contribute to process improvements and operational efficiency What We're Looking For: Bachelor's degree required (Finance, Business, or related field preferred) Strong attention to detail and organizational skills Proficient in Microsoft Excel and other office applications Excellent communication and teamwork abilities This position is open to local candidates only - applicants must be located in Ohio Why You'll Love It Gain exposure to private banking and wealth management operations. Build your career foundation with a top financial client known for professional growth. Work in a structured, team-oriented environment with strong mentorship and support. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 💡 Interested? Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!
    $19.5-22 hourly 1d ago
  • Remote Senior Technical Accounting Manager - IPOs, M&A

    Connor Group 4.8company rating

    Remote director of managed services job

    A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr
    $139k-184k yearly est. 5d ago

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