Post job

Director of network services full time jobs

- 34 jobs
  • Network Engineer I

    CBTS 4.9company rating

    Cincinnati, OH

    Role: Network Engineer I Duration: Full Time Employee This position will work with various departments within Core Network, OSP Planning & Engineering, VoIP Engineering, and other operations and support organizations in the planning, configuration, and implementation associated with our IP network(s). This position will also have responsibility for the support and repair functions, for these IP networks and any associated customer networks. The Network Engineer I will design and perform all network engineering functions required on all Layer 2 data services sold to Business Retail and Carrier Customers. The individual will manage and configure all related IP configurations for customer dedicated internet orders. Requirements: Expert knowledge of TCP/IP Expert knowledge of TCP/IP enhancements such as multi-cast, QOS techniques, bandwidth, and path reservation techniques. Working knowledge of DS3, T1, OC3, ISDN, Frame Relay, SONET, ATM, and DSL, and other bandwidth link specifications and protocols. Minimum 3 years of hands-on experience in engineering and administering IP networks. Cisco Certifications such as CCNP or CCIE highly recommended. Extensive hands-on experience in the configuration and maintenance of routers, hubs, bridges, and switches. In-depth Experience with TCP/IP platforms involving dynamic routing protocols like EIGRP, OSPF, and BGP and their related control protocols. Practical real-world experience of heterogeneous networking components along with knowledge of routing/ switching involving VLANs, ATM, Frame relay, and optical carriers. Please send resume ASAP.
    $67k-89k yearly est. 5d ago
  • Director Specialty Networks Product

    Corvel Healthcare Corporation

    Dublin, OH

    Job Description The Director, Specialty Networks Product is a strategic leadership role within CorVel's Network Services division. This position is responsible for overseeing the full product life cycle of the Pharmacy Benefit Management (PBM) and Ancillary Benefit Management (ABM) offerings, as well as future specialty network services products. The Director will drive the development, execution, and growth of these products, ensuring alignment with CorVel's business objectives and delivering exceptional value to clients. This is a remote role. Candidate residing in Eastern or Central time zones is preferred. Key Responsibilities: Lead and manage PBM and ABM products, with full ownership of end-to-end product life cycle, including strategy, development, launch, and ongoing optimization Develop and maintain a comprehensive product roadmap for PBM, ABM, and emerging specialty network offerings Serve as the strategic connection point across internal and external stakeholders to ensure product alignment and effective communication Ensure regulatory and contractual compliance for all specialty network services products Monitor financial performance, including margins and customer metrics, and drive initiatives to improve profitability and client satisfaction Support and streamline RFP responses and promote common guidelines for product pricing and margins Minimize product silos and foster cross-product alignment within the specialty networks portfolio Promote operational efficiency by reducing duplicative efforts and establishing standardized processes Drive coordinated specialty networks strategy and enhance cross-product alignment Knowledge, Skills & Abilities: Strong knowledge of workers' compensation ancillary services, PBM operations, medical cost containment, and regulatory frameworks Deep familiarity with workflows such as diagnostics scheduling, DME fulfillment, home health coordination, and transportation/translation management Understanding of retail, mail-order, and clinical pharmacy solutions including DUR, formulary management, opioid risk mitigation, and pharmacy network contracting Strong analytical acumen, with the ability to translate complex data into actionable insights and product decisions Exceptional communication, collaboration, and stakeholder-management skills Education & Experience Bachelor's degree required; advanced clinical or business degree preferred 7+ years of experience in workers' compensation, ancillary services, PBM management, or healthcare product strategy Experience within a TPA, managed care company, PBM, or network management environment strongly preferred Proven track record leading cross-functional teams in a technology-enabled healthcare organization PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $95,950 - $149,130 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $96k-149.1k yearly 7d ago
  • Infrastructure Operator - CDL (Sewer & Pipeline Services)

    C&K Industrial Services 3.6company rating

    Cleveland, OH

    Job Type: Full-time | Year-round work License Required: CDL Class B with Tanker Endorsement (or willingness to obtain) C&K Industrial Services is looking for hard-working people to join our team as Infrastructure Operators. In this job, you will help clean and inspect sewer pipes. You'll also set up safe work areas on city streets and use special equipment to do the job safely and correctly. Key Responsibilities Operate combination sewer cleaning equipment (mainline and lateral) Set up safe work zones and traffic control on public roads Transport and set up equipment at job sites Perform vacuum operations, high-pressure water jetting, and CCTV pipeline inspections Assist with confined space entries and follow safety procedures Complete daily reports and communicate job status with team leads Qualifications Valid CDL Class B license (Tanker endorsement preferred or willingness to obtain) Clean driving record and ability to maintain DOT medical certification Physically capable of lifting 50+ lbs and working in confined spaces Able to work in varying weather conditions Previous experience with sewer equipment, pipeline cleaning, or traffic control is a plus NASSCO certifications (PACP, MACP, LACP) a bonus What We Offer Competitive pay with a raise after 90 days Paid Time Off (PTO) after 90 days 401(k) with company match Medical, dental, and vision insurance Life, AD&D, and short-term disability coverage Boot reimbursement and all PPE provided Per diem for over night travel Consistent, year-round employment Strong focus on safety and training Important Information This is a safety-sensitive, DOT-regulated position. Marijuana use is prohibited under our drug-free workplace policy.
    $116k-170k yearly est. 60d+ ago
  • Senior Provider Network Contracting Manager - Medicaid

    CVS Health 4.6company rating

    Columbus, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** Reviews, analyzes, negotiates, and executes complex Medicaid contracts with health systems, physician groups, and behavioral health providers in accordance with company standards to maintain and enhance provider networks while meeting and exceeding accessibility, compliance, quality, and financial goals and cost initiatives. Collaborates cross-functionally to develop provider compensation and pricing strategies and manages contracts through language and compliance reviews. Serves as a liaison to internal colleagues to interpret contracts, drive cost savings, resolve claims and other service issues. **Required Qualifications** + A minimum of 3 years work experience in a provider contracting or provider relations role, Medicaid and/or behavioral health experience preferred. + Proven working knowledge of physician reimbursement methodologies and contracting strategies. + Strong communication, critical thinking, project management and problem-solving skills. + A willingness to actively interact with providers and have complex conversations. + Working knowledge of Microsoft applications. + Adept at negotiating complex healthcare provider contracts **Preferred Qualifications** + Working knowledge of QuickBase, QNEXT, PRMS and KIT systems preferred. **Education** + Bachelor's degree preferred or a combination of professional work experience and education. **Pay Range** The typical pay range for this role is: $67,900.00 - $149,328.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $67.9k-149.3k yearly 60d+ ago
  • Managed Services - Application Evolution Services - SAP - Director

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: + Support team to disrupt, improve and evolve ways of working when necessary. + Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations. + Identify gaps in the market and spot opportunities to create value propositions. + Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments. + Create an environment where people and technology thrive together to accomplish more than they could apart. + I promote and encourage others to value difference when working in diverse teams. + Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders. + Influence and facilitate the creation of long-term relationships which add value to the firm. + Uphold the firm's code of ethics and business conduct. **Job Requirements and Preferences** : **Basic Qualifications** : **Minimum Degree Required** : Bachelor Degree **Minimum Years of Experience** : 8 year(s) **Preferred Qualifications** : **Preferred Knowledge/Skills** : Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas: + Leveraging experience developing Application Managed Services solutions that align to clients technology and business needs, including, Support, Enhancement and Release management using ITIL methodologies; + Understanding and solving business and technology challenges related to the implementation and support of ERP, HR, and/or CRM technologies, designing, developing, and evolving platform based applications that meet client business needs; + Leveraging acumen to understand underlying client business problems, while developing and delivering SAP, Oracle, Salesforce, and/or Workday technology-enabled solutions that addresses the identified issues. This includes understanding the sales, service and marketing functions within the organization and how the technology will help streamline organizational needs; + Performing as a team leader-supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; + Answering questions and providing direction to less-experienced staff; + Coaching staff including providing timely meaningful written and verbal feedback; + Conducting industry, market, competitive and value chain analysis; + Developing business cases and understanding underlying ROI; + Conducting customer segmentations and developing associated segment strategies and value propositions; + Performing capability gap analyses and other-related customer-facing capabilities; + Developing customer centric operating models; + Understanding customer trends in the Finance, HR, and/or B2B/C spaces, as well as across industries; + Driving strategic change into client organization; + Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; + Leveraging industry knowledge and analytical skills, especially as it relates to project management and project facilitation; + Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management know-how; + Identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; + Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection; + Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation; + Leveraging Business transformation skills with a track record of successful change enablement with quantifiable results; + Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks; + Implementing system applications, software configurations, and XML or other related coding in the following ERP/CRM technological product suites; Salesforce.com, SAP, Oracle, Workday, Marketo, or other SaaS and On-Premise ERP; and, + Utilizing PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to effectively capture clients' needs and understand their systems enough to be able to translate those needs into system functionality. Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $129k-182k yearly est. 60d+ ago
  • IT Operations Manager

    Information Technology Partners 4.0company rating

    Dayton, OH

    Information Technology Partners, Inc. (ITP) founded in 1991, is an information technology design and support firm specializing in contemporary network and client computing technologies. ITP provides hardware, software, backup services, customized solutions, security software and technical support to its partners, providing services to its clients located throughout the United States and internationally. We are seeking an experienced and motivated full-time on-site IT Operations Manager to lead the ongoing care and maintenance associated with a world-class corporate computing environment located in Dayton, Ohio. This role will involve overseeing the installation, maintenance, and optimization of the technology infrastructure at the customer location and associated hosted environments. The IT Operations Manager will play a crucial role in implementing IT policies, providing direct technical support (including during critical situations), and ensuring the seamless operation of our systems. This position also involves managing performance and collaborating closely with team members for the professional development of IT engineers to achieve departmental objectives. The successful candidate will have a strong infrastructure and networking technical background that facilitates their operational care responsibilities for VMWare, Microsoft Server, Wired and Wireless Networking, Client Device, and Audio/Visual system implementations. Job Description Lead and manage the IT infrastructure, providing strategic direction and guidance on infrastructure components. Develop annual budgets for upgrades and replacement of IT infrastructure. Manage the overall IT budget. Ensure effective resource allocation for IT projects. Manage the installation, configuration, and maintenance of hardware and software systems, including cloud-based platforms. Maintain all controls for transitioning projects to production in the assigned facilities. Implement IT policies and procedures to ensure the security and integrity of company data. Collaborate with department heads to assess technology needs and recommend solutions. Stay updated on industry trends and advancements, recommending, and implementing relevant technologies. Manage the performance and professional development of IT engineers, fostering a collaborative and productive work environment. Provide or coordinate continuous educational support to staff on use of information systems. This includes cybersecurity training and preparing staff who travel internationally. Support the development of comprehensive emergency response and outage recovery plans, ensuring minimal disruption to operations. Ensure operational compliance with system backup and recovery procedures. Provide direct technical support during emergencies, outages, and service transitions, coordinating with relevant teams to expedite resolution. Effectively communicate resolution status to customer management team. Perform common daily monitoring, maintenance, and support tasks for critical infrastructure components. Analyze performance data and trends, making recommendations for hardware and software enhancements and end of life replacements. Remediate issues related to infrastructure and server performance promptly, ensuring minimal downtime. Ensure timely resolution of support tickets and end user issues. Lead remote troubleshooting efforts, guiding teams to effective and timely resolutions. Oversee client device deployments and repairs, including Apple Business Manager. Manage audio/visual use and equipment in all buildings, including serving as liaison to the audio/visual vendor. Qualifications Bachelor's degree preferred, plus minimum 5 years' experience in IT infrastructure direct technical support. Technology operations management experience of at least 3 years required. Technology policy and procedure development/maintenance required. Knowledge of modern network switching technology. Knowledge of managing secure access to cloud-based platforms required. Knowledge of VMWare 7.x and above. Knowledge of Microsoft Windows Server, Active Directory Experience with Windows 11 and MacOS. Excellent customer service skills. Excellent communication skills (writing, verbal and listening). Additional Information Please include your salary expectation when applying. Principals only. No agencies. We do not offer H1B Visa sponsorship. The pay is based on the local market and on the skills that the individual brings to the opportunity. EEO Statement ITP offers Equal Employment Opportunity to all qualified applicants, regardless of race, color, religion, national origin, sex, age, disability, genetic, or any other status protected by federal, state, or local laws.
    $97k-128k yearly est. 60d+ ago
  • Assistant Director-Technical Services

    Compunet 3.8company rating

    Dayton, OH

    Located at Miami Valley Hospital (Dayton, OH) Full-Time Exempt Salaried Day Shift Responsible to assist the Director, Hospital Lab Operations to achieve established metrics and meet customer and patient expectations. This position is responsible for the overall leadership, management and operational excellence of the technical areas with primary responsibility for Chemistry, Hematology, Emergency Trauma Center (ETC), Point of Care Testing (POCT) and Blood Transfusion Services (BTS). Responsibilities: LEADERSHIP Lead and direct Technical Lab Operations (Chemistry, Hematology, ETC, POCT, BTS) in alignment with CompuNet's mission, vision, and values to meet business and customer goals. Promote and enhance internal and external customer satisfaction initiatives. Collaborate with System Technical Directors to ensure high standards and system-wide consistency. Coach and guide the Technical Services Leadership team for effective front-line leadership and daily operations. Drive employee engagement, manage Engagement Survey, and address identified issues. Ensure consistent accountability and performance across Lab Leadership. Maintain clear and consistent team communication through meetings, memos, and other channels. Coordinate with Assistant Director - Lab Support and MVH Lab Leadership to ensure consistent patient care and seamless shift transitions. Support broader organizational goals through project work, sales collaboration, and cross-functional teamwork. Communicate department goals and promote efforts to meet organizational metrics. Participate in CompuNet Management Team meetings, committees, and initiatives. Perform other duties as assigned to support organizational effectiveness. EFFECTIVE STAFFING Develop a departmental staffing plan and process to ensure that rotating 6 week schedules and daily schedules and work assignments fulfill requirements for optimal service delivery. Select new employees, provide initial training and ongoing development through coaching, continuing education, competency assessment and the performance appraisal process. Set goals and objectives, determine appropriate corrective action and document employee performance throughout the year. Oversee the training and professional development of the Technical Services Team, ensuring their competency of assigned duties. Ensure appropriate record maintenance for regulatory purposes. Ensure Technical Services Leadership review timekeeping system data on a regular basis, submit completed payroll records on time. Provide guidance to Technical Services Leadership team on how to manage department scheduling and overtime. ONGOING IMPROVEMENT AND COMPLIANCE Promote process and continuous improvement to enhance organizational effectiveness. Lead departmental quality assurance activities, including metric reporting, workflow troubleshooting, and improvement facilitation. Support budget development and management, balancing cost control, quality, and organizational needs. Develop and enforce departmental compliance, ergonomic, and safety procedures per company and regulatory policies; ensure a safe work environment. Write, revise, and implement technical and departmental procedures aligned with the CompuNet Quality Program to meet CLIA and all regulatory requirements. Ensure readiness for inspections and accreditations by regulatory agencies. Maintain technical competence and patient care skills through ongoing application and self-development. Qualifications: Bachelor's degree and current ASCP certification required. 5-7 years of experience in chemistry and/or hematology; Blood Transfusion Services experience preferred, with proven success in increasing lab responsibilities. Demonstrated leadership in budget management, inspection readiness, procedure and policy development, lab safety, policy enforcement, and conflict resolution. Strong stress tolerance and ability to lead effectively in challenging situations. Excellent written and verbal communication, interpersonal, and client service skills. Proven people management, coaching, and team-building abilities. Strong reasoning skills and independent judgment. Safety & Physical Demands: Exposure to biohazard substances and hazardous chemicals; must follow all Company safety, ergonomic, health, and PPE policies. Complete required safety training and health evaluations on time; anticipate and respond to safety hazards while promoting safety awareness. Must have visual acuity and manual dexterity for extended computer use, data entry/analysis in noisy environments, reading small print, and manipulating collection devices. Able to lift and carry up to 20 lbs for 50 yards; lift up to 50 lbs to four feet. Capable of standing for long periods, repeated short-distance walking, and working under pressure or in stressful situations. #IND123
    $107k-144k yearly est. 24d ago
  • CypJob: Forward Infrastructure Director_CKRg7KDJ

    B6001Test

    Butlerville, OH

    Full-time Description Data Direct Officer Requirements Dapifer triduana tam vergo. Conservo somnus ait cotidie curia bis bonus valeo thorax. Bos suus annus assentator. Ante voluptates copiose tamisium texo sponte theologus candidus denique facere.
    $109k-165k yearly est. 60d+ ago
  • Director of IT Field Engineering

    Riverside Recruiting

    Cleveland, OH

    I'm a recruiter (headhunter). This service is free to you (the candidate). One of the companies I recruit for is looking to hire a: Director of IT Field Engineering Direct-hire, full-time employment $140,000 to $155,000 salary Cleveland, Ohio + travel Company • 25 days of PTO + paid holidays • Medical, dental, vision insurance • 401k with company matching • Solid leadership with core values • Established reputation, major growth • Laid-back culture with open door policy • High visibility, make a difference • Employe recognition and awards • Employee assistance program • Discounted child care Position • Lead multiple teams • Challenge the status quo • Improve business processes • Propose innovative solutions • Oversee operations of IT field engineering support • Lead, coach, and mentor managers and employees • Build partnerships with vendors and hold them accountable • Ensure optimal IT support experience throughout all locations • Develop policies, procedures, KPIs, and manage performance • Meet business timelines, establish and measure required SLAs • Vehicle travel to sites in Ohio, overnight travel to sites outside Ohio • Ensure solutions meet requirements for security, portability, and performance • Foster a culture of service excellence, accountability, and continuous improvement • Oversee performance management, professional development, and succession planning Required • Organized • Attention to detail • Customer relationships • Currently in a Director-level role • Vendor management experience • Ability to travel to our other locations • Ability to lead multiple teams simultaneously • Self-motivated and collaborative team player • Optimistic, innovative, independent thinker • Ability to analyze and optimize processes • Multitasker with ability to prioritize • Results oriented and goal driven • Criminal background check Next step • Email your resume to Sean.Zetts@RiversideRecruiting.com Sean Zetts 440-447-0001 Riverside Recruiting Sr. Recruiter & President www.RiversideRecruiting.com www.LinkedIn.com/in/SeanZetts Sean.Zetts@RiversideRecruiting.com
    $140k-155k yearly 60d+ ago
  • Technical Service Manager

    Scene 75 Entertainment Center LLC Dayton 3.7company rating

    Dayton, OH

    Job Description Technical Service Manager Position Type: Full Time Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: The Technical Service Manager is responsible for the operation and maintenance of the arcade games functionality. The Technical Service Manager will be professionally responsible for keeping the arcades running as smoothly and efficiently as possible. Accountabilities: Perform diversified duties and repairs to maintain the functionality of the arcade games. Must oversee and schedule game technicians in the arcade department. Place orders for parts from different game manufacturers. Place orders for Redemption store prizes. Ensure that the Arcade/Claw games are stocked. Oversees the maintenance of the Laser Tag arena and XD Dark Ride Theater. Knowledge of EMBED card readers. Provide unscheduled repairs in the arcade as needed when they experience issues. . All work performed on arcade games must adhere to procedures and guideline set forth by manufacturer. Ensure that maintenance schedules set forth by the manufacturers are adhered to and not deviated from. Perform mechanic skills including, but not limited to, mechanical and electrical troubleshooting and repair to the arcade games. Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools including torque wrench and rattle can paint gun. Comply with OSHA safety regulations Maintain clean and orderly work areas. Review processes and procedures regularly to look for ways to improve and be more efficient. Principle Duties and Responsibilities: Create a positive safety culture ensuring safety of our employees and visitors at all times. Ensure compliance of Five Star Parks and Attraction's standards Perform other duties as assigned by management Must be able and willing to stand or walk for up to 10-hour shifts This position is physically demanding and requires lifting, bending, stooping, squatting, and walking. Light carpentry, electrical, and mechanical skills preferred. Knowledge and use of hand and power tools. Inspect, operate, or test machinery or equipment to diagnose malfunctions Assist in preventative maintenance work related to arcade games, Laser Tag arena, and XD Dark Ride Theater. Coordinate tasks and repairs with supervisor Order parts, supplies, or equipment Troubleshoot and diagnose mechanical problems and determine how to correct them Estimate costs to repair machinery and equipment. Responsible for filling out work orders, inspection forms, and preventative maintenance checklists Paint or repair windows, doors, floors, drywall, or other parts of building structures Maintain a clean work area Education, Qualifications and Experience: High school or equivalent education required. Associate's Degree or related technical school degree preferred. Must have a minimum of three (1) year experience in a maintenance related position Must have the ability to obtain and/or maintain any government required licenses, certificates, or permits. All employees must maintain a neat, clean, and well-groomed appearance standards Highly organized and strong work ethic Ability to work in a loud environment. Experience working on small engines and general maintenance required. (Will train on all additional aspects for the right candidate). No certification required. Must be authorized to work in the United States Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Notice of E-Verify participation: Five Star Parks & Attractions participates in E-Verify APPLY NOW!
    $35k-57k yearly est. 15d ago
  • Associate Director, Ohio Cyber Range Institute, School of Information Technology, CECH

    University of Cincinnati 4.7company rating

    Cincinnati, OH

    Apply now Job Title: Associate Director, Ohio Cyber Range Institute, School of Information Technology, CECH Work Arrangement: Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About the School of Information Technology The School of Information Technology is a national leader in studying solutions and needs that connect people, information, and the technology of the time. The SoIT (School of Information Technology) is home to Ohio's first Master of Science and Doctor of Philosophy degrees in Information Technology. In addition, it is home to Ohio's first ABET accredited Bachelor of Science in Information Technology and a Bachelor of Science in Cybersecurity. The SoIT has been growing at 15% annually and currently serves more than 1,550 students with 33 full-time faculty members, 38 full-time staff, and 39 adjunct faculty. The SoIT is home to several centers including an NSA/DHS Center for Academic Excellence in Cyber Defense, the Information Technology Solutions Center, the Ohio Cyber Range Institute, Applied Machine Learning and Intelligence Center, and the Smart Synergies Lab. The SoIT is a diverse, interdisciplinary, team-oriented, dynamic, and entrepreneurial environment. It empowers individuals to become passionate, solution-minded Information Technology professionals by fostering continuous innovation, research, leadership development, interdisciplinary problem solving, and real-world experience. More information about the school can be found at ********************** About the Ohio Cyber Range Institute The Ohio Cyber Range Institute (OCRI), housed at the University of Cincinnati, is a partnership among state agencies and academic institutions led by UC, the Ohio Adjutant General and Cyber Ohio. OCRI's mission is to advance cybersecurity education, workforce, and economic development. OCRI administers the Ohio Cyber Range as a state-wide tool that supports programming for K-20 courses and events; full-spectrum training opportunities, including incident response teams; industry workforce and economic development; cyber security research; as well as government agency support among other programs. Job Overview The Ohio Cyber Range Institute is seeking a dynamic and experienced Associate Director to lead and manage its cybersecurity education programs. This role is pivotal in advancing the institute's mission to provide cutting-edge cybersecurity education, research, and resources. The ideal candidate will be responsible for supporting the development and implementation of academic programs, managing educational resources, and fostering partnerships with educational institutions and industry stakeholders. This is a grant-funded position; the continuation of this position will be based on the availability of funds and the continuation of the grant. This position is 100% on-site but may offer flexibility for a hybrid work option once training is complete. Hybrid work arrangements are subject to change in accordance with the School of Information Technology telework policy and university policies. Please note that this position is not eligible for H-1B or permanent residency sponsorship. Essential Functions Academic Program Development: * Collaborate with faculty and industry experts to design and enhance cybersecurity curricula. * Develop and manage educational workshops, seminars, and training sessions for students and professionals. * Ensure alignment of academic programs with industry standards and emerging cybersecurity trends. * Cybersecurity Library Management: * Oversee the acquisition, organization, and maintenance of cybersecurity resources, including books, journals, and digital media. * Implement and manage a digital library system to facilitate easy access to resources for students, faculty, and researchers. * Evaluate and integrate new technologies and resources to enhance the library's offerings. Portfolio Management: * Develop and maintain a comprehensive portfolio of cybersecurity educational resources and tools. * Monitor and assess the effectiveness of educational resources and recommend improvements. * Collaborate with internal and external stakeholders to expand the range and quality of resources available. Partnership and Collaboration: * Build and maintain relationships with academic institutions, industry partners, and government agencies to promote OCRI's educational initiatives. * Represent OCRI at conferences, workshops, and other events to advocate for cybersecurity education and resources. * Collaborate with partners to secure funding and resources for educational projects and initiatives. Leadership and Administration: * Provide strategic leadership and direction to the academic team within OCRI. * Develop and manage budgets related to academic programs and library resources. * Prepare reports and presentations for stakeholders, highlighting achievements and progress. Required Experience Five (5) years related experience Required Education Bachelor's Degree Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement Additional Qualifications Considered * Master's degree in Cybersecurity, Information Technology, Education, or a related field; a Ph.D. is preferred. * A minimum of 5 years of experience in academic program management or a related field, with a focus on cybersecurity. * Demonstrated experience in managing educational resources and digital libraries. * Strong understanding of cybersecurity principles, technologies, and industry trends. * Excellent leadership, communication, and interpersonal skills. * Ability to work collaboratively with diverse groups of stakeholders. Application Process Interested candidates must submit a resume, cover letter, and a list of three professional references. Please highlight your experience in cybersecurity education and library management in your application. Review of the applications will start as soon as applications are received and continue until the position is filled. Physical Requirements/Work Environment * Office environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: * Competitive salary range of $80,000 - $90,000 based on experience * Comprehensive health coverage (medical, dental, vision, prescription) * Flexible spending accounts & wellness programs * Professional development & mentorship opportunities For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at ***********. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 100406 Apply now
    $80k-90k yearly 12d ago
  • ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USC,GC)

    Sonsoft 3.7company rating

    Cincinnati, OH

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description • Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management • At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user • Knowledge of the ITIL v3 service life cycle and ITSM best practices • Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects • Knowledge of technology metrics, scorecard implementation, and project management best practices • ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy • Knowledge of COBIT, ISO 2000, or CMMI • Analytical and Communication skills • Planning and Co-ordination skills • Experience with project management • Experience and desire to work in a management consulting environment that requires regular travel Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 4-year experience in Information Technology. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity. • •• • Only US Citizen, Green Card Holder can apply. . ** All your information will be kept confidential according to EEO guidelines.
    $83k-109k yearly est. 60d+ ago
  • Manager of Compliance - Premier Physician Network

    Premier Health Partners 4.7company rating

    Dayton, OH

    PREMIER HEALTH - SYSTEM SUPPORT 110 N MAIN ST, DAYTON, OH 45402 Full-Time / 8:00 am - 5:00 pm The Manager of Compliance for Physician Company provides leadership and oversight for the physician company's compliance program. Reporting directly to the Chief Compliance Officer, this role is crucial in ensuring adherence to all applicable federal, state, and local regulations, as well as Premier Health's internal policies and procedures. The Manager will collaborate extensively with the Compliance team, Senior Leadership, physicians, and staff across the organization to develop, implement, monitor, and continuously improve effective compliance strategies. This position requires a strong understanding of physician company operations, coding and billing practices, and relevant healthcare regulations. Education: * Minimum: Bachelor's degree in health information management, Business Administration, Healthcare Administration, or a related field. Licensure/Certification/Registration: * Certified in Healthcare Compliance (CHC) or must obtain certification within one year of employment. Experience: * Minimum of 7-10 years of progressive experience in healthcare compliance, preferably within a physician company setting. * Demonstrated expertise in electronic health record (EHR) systems and the ability to quickly adapt to new systems. * Proven experience with ICD-10 and CPT/HCPCS coding, as well as physician billing rules and regulations. * Strong understanding of Medicare and Medicaid regulations. * Experience working effectively with physicians, senior management, and staff at all levels of an organization. * Experience adhering to professional standards and compliance with federal, state, and local regulations, as well as organizational policies and procedures, including Premier Health Bylaws, Rules, and Regulations. Knowledge and Skills: * Comprehensive knowledge of healthcare compliance laws, regulations, and best practices. * Strong analytical, problem-solving, and investigative skills. * Excellent interpersonal, communication (written and verbal), and presentation skills. * Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment. * Proficiency in Microsoft Office 1 365 applications (Word, Excel, PowerPoint, Outlook, etc.). * Demonstrated ability to work independently and collaboratively as part of a team. * Strong leadership, team management, and mentoring skills. * Ability to handle confidential information with discretion and professionalism. Responsibilities: * Compliance Program Management: Lead and manage the daily operations of the Corporate Compliance Program for Premier Health's physician company, ensuring alignment with industry best practices and regulatory requirements. This includes developing, implementing, and maintaining comprehensive policies, procedures, work plans, and training programs. * Risk Assessment and Mitigation: Conduct regular and thorough compliance risk assessments to proactively identify potential vulnerabilities and develop effective mitigation strategies. Investigate and resolve compliance-related incidents and issues, ensuring timely and appropriate corrective actions and reporting. * Auditing and Monitoring: Oversee compliance auditing and monitoring activities for physician the company with a focus on coding, billing, documentation, and other key risk areas. Conduct detailed reviews of medical records, document audit findings, and prepare comprehensive written reports with actionable recommendations. * Regulatory Expertise: Maintain current and comprehensive knowledge of relevant federal and state regulations, including but not limited to Medicare and Medicaid regulations, HIPAA, Stark Law, Anti-Kickback Statute, and other applicable healthcare regulations. * Coding and Billing Compliance: Possess a strong understanding of coding and billing practices for the physician company, including ICD-10, CPT/HCPCS coding, APCs, DRGs, and other relevant coding and reimbursement methodologies. * Training and Education: Develop and deliver engaging and effective compliance training programs for employees at all levels, including physicians, nurses, administrative staff, and other relevant personnel. Create and update training materials to reflect current regulations, best practices, and organizational policies. * Collaboration and Communication: Foster strong working relationships with workforce members, physicians, business partners, and leadership across the organization. Communicate compliance-related information clearly and concisely through various channels, including presentations, written reports, and training sessions. * Reporting and Oversight: Provide regular and comprehensive reports on compliance activities to the Chief Compliance Officer, senior management, and relevant committees. Oversee and report on key compliance functions, including conflict of interest disclosures, exclusion screenings (for board members, vendors, employees, and non-staff), compliance hotline management and resolution, work plan progress, annual reports, and responses to special requests or compliance guidance. * Team Leadership: Supervise, mentor, and develop compliance staff, conducting performance evaluations, providing feedback, and creating professional development plans. Foster a positive and collaborative team environment. * Policy and Procedure Development: Directly or indirectly responsible for the development, implementation, and maintenance of compliance policies and procedures that address relevant regulatory requirements and organizational risks.
    $77k-104k yearly est. 8d ago
  • Director of Prospect Management, Donor Services & Annual Fund

    Magnificat High School 3.4company rating

    Rocky River, OH

    Job DescriptionDescription: Reports to: Vice President of Advancement Classification: Exempt | Full Time | 2080 Hours Annually The Director of Prospect Management, Donor Services & Annual Fund is a strategic and operational leader within the Advancement Office, responsible for driving donor engagement, stewardship, data integrity, annual giving performance, and prospect pipeline development. This role integrates three critical advancement functions: prospect management, donor services, and annual giving, to build a strong philanthropic foundation and ensure an exceptional donor experience. The Director leads strategy for annual fundraising, oversees gift processing and reporting, and strengthens the prospect pipeline through research and portfolio management. Reporting to the VP of Advancement, the Director collaborates closely with the Advancement, Finance, and Communications teams to support fundraising goals, promote a culture of philanthropy, and advance the school's mission. Mission: Acts in a manner consistent with the mission and teachings of the Catholic Church, the Mission and Heritage of the Sisters of the Humility of Mary, and the Mission, Values, and beliefs of Magnificat High School. Works to build a respectful, inclusive, and equitable, community with students, colleagues, parents, and others where all students feel respected, valued, and can thrive. Respects the racial, ethnic, religious, and socio-economic diversity of all students, faculty and staff. Utilizes a student-centered approach in collaboration with all community members to develop and support programming in alignment with the school's Mission, Values, and goals. Employs a restorative approach in developing and maintaining relationships with students, families, and staff. Major Responsibilities: Prospect Management & Research Lead the strategy and execution of prospect identification, qualification, and portfolio management for major and leadership gift officers. Build and maintain a robust prospect pipeline through data analysis, wealth screening, and research tools. Develop and manage systems for moves management, prospect assignment, and portfolio review. Prepare comprehensive research profiles, briefings for donor meetings, and data for board or leadership use. Conduct proactive research to uncover new prospects among alumnae, parents, grandparents, past parents, and friends. Produce reports and analytics on pipeline activity, gift officer productivity, and fundraising trends. Donor Services & Stewardship Oversee accurate, timely gift processing, donor acknowledgments, tax receipts, and pledge management. Ensure high-quality stewardship touchpoints, donor recognition, and impact reporting. Handle matching gifts, tribute gifts, recurring giving, and donor inquiries. Maintain compliance with gift acceptance policies, fundraising regulations, and audit requirements. Manage donor acknowledgment processes involving school leadership, board members, and gift officers. Create and manage an annual stewardship plan to strengthen donor retention. Annual Fund Strategy & Execution Develop a comprehensive annual giving plan that increases participation and revenue across all constituencies. Manage segmented outreach for alumnae, parents, past parents, faculty/staff, grandparents, and friends. Lead Giving Day planning and execution, digital giving campaigns, phonathons/taxations, and peer-to-peer engagement. Collaborate with Communications to develop compelling appeal messaging and marketing materials. Monitor results, provide analytics, and recommend data-driven adjustments to improve performance. Support volunteer fundraising and class/parent ambassador programs (if applicable). Data & CRM Administration Serve as lead administrator for Raiser's Edge/NXT. Ensure data accuracy, coding consistency, segmentation. Oversee queries, lists, reports, dashboards, and imports/exports. Maintain prospect research resources, wealth screening integrations, and reporting tools. Other Responsibilities Completes other duties as assigned. Work Environment: Work is performed in a typical school office environment, which may involve frequent interaction with students, staff, and parents, as well as vendors and donors. Regular activities include walking, sitting, standing, talking, listening, and engaging in face-to-face and phone communication. Requires frequent reading, writing, and use of fine motor skills for handling office tasks such as managing correspondence, completing forms, filing documents, faxing, copying, and typing. Visual focus and attention to detail are essential for reviewing documents, data entry, and operating office equipment. Frequent use of computers and telephones is required throughout the day. Occasionally may need to bend at the waist or knees or reach above shoulder level to retrieve files or access items stored on shelves. Ability to lift or carry moderately heavy items, such as boxes of paper or office supplies (typically up to 20 pounds), on occasion. Ability to work extended days, evenings and weekends as needed. Magnificat High School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expressions, or any other characteristics protected by federal, state, or local laws. Requirements: Education: Bachelor's degree required Work Experience: Minimum 5 years of experience in fundraising, prospect research, donor services, or annual giving (preferably in education or nonprofits), required. Expertise with Raiser's Edge/NXT or similar CRM; experience with wealth screening tools preferred. Knowledge: Expertise with Raiser's Edge/NXT or similar CRM; experience with wealth screening tools preferred. Skills and Competencies: Strong analytical skills with the ability to interpret data, produce insights, and guide strategy. Excellent writing, communication, and project-management abilities. High attention to detail, accuracy, confidentiality, and ethical fundraising practices. Ability to work collaboratively in a fast-paced environment with multiple priorities. Commitment to confidentiality, accuracy and mission driven-fundraising. Qualities: Strong belief in, and respect for, the Mission of Magnificat High School and the School's values: Humility, Lifelong Learning, Collaboration, Compassion, Respect, Commitment, and Faith-Filled Life. Required clearances for employment: BCI/FBI fingerprinting check Virtus Training References Checked
    $61k-75k yearly est. 17d ago
  • Managed Services - Tier I

    Kizan Technologies 3.5company rating

    Olde West Chester, OH

    Managed Services - Tier I Support Employment Type: Full-Time Salary (based on experience): $40,000 - $60,000 annually About KiZAN We make technology personal! KiZAN is an Industry leading Microsoft Professional Services and Managed Services Provider supporting Regional, National and Global clients. We personalize technology by sparking passion, fueling purpose, and building connections. Here at KiZAN, we are one team, we support each other and take the initiative to solve problems. We are fully committed to the direction chosen and always support our Mission. Being a part of KiZAN means that we win together, we create an inclusive atmosphere where everyone feels accepted, a sense of purpose, and we embrace collaboration. Tier I Analysts are the first line of support within KiZAN's Managed Services team. They provide high-quality customer service, resolve common technical issues, and escalate complex problems to higher-tier engineers. This role is foundational to building client trust and ensuring SLA adherence. Key Responsibilities • Serve as the first point of contact for customers via phone, email, and ticketing system. • Perform initial triage, troubleshooting, and resolution for incidents related to Microsoft 365, Windows OS, and basic networking. • Accurately document, classify, and escalate unresolved tickets to Tier II engineers or appropriate teams. • Maintain detailed knowledge base documentation to support first-call resolution. • Contribute to proactive tasks, including system health checks and user provisioning/deprovisioning. • Participate in on-call rotation and after-hours support as required. Qualifications & Requirements • High school diploma required; Associate's or Technical degree preferred. • 1-2 years of IT support experience, preferably in a Managed Services or Service Desk environment. • Fundamental knowledge of Microsoft 365 workloads (Teams, Exchange, SharePoint, OneDrive). • Understanding of Active Directory user and group management. • Strong communication, problem-solving, and customer service skills. • Microsoft certifications (e.g., AZ-900, MS-900, MD-100) preferred but not required. EEO/AA Employer Benefits At KiZAN, we believe our people are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance: Health Insurance: Medical, dental, and vision coverage to keep you and your family well. 401(k) Retirement Plan: Employer-sponsored plan with company contributions to help you plan for the future. Life & Disability Coverage: Company-paid life insurance, short-term, and long-term disability protection. Paid Time Off: Generous vacation plus, 8 paid holidays and 1 floating holiday, to recharge and spend time on what matters. Professional Development: Opportunities to learn new technologies, certifications, and career growth through Microsoft partnerships. Inclusive Culture: A collaborative environment that values diversity, innovation, and teamwork
    $40k-60k yearly 60d+ ago
  • Infrastructure Operator- CDL

    Atlas Industrial Outsourcing 4.0company rating

    Cleveland, OH

    Full-time Description Atlas is seeking CDL Operators with a CDL class A or B license with Tanker endorsement. Our CDL operators will be responsible for mobilizing equipment associated with jobs related to emergency response, site remediation, industrial tank cleanings and more. Qualified candidates should have or be willing to obtain a tanker endorsement. Successful candidates will: Be about the team and not themselves. Be patient, listen and learn. Go the extra mile for the customer as well as our fellow employee Getting the job done right the first time Ask questions - if you aren't sure ask. If you want to learn ask. Being professional and courteous Continuously learning and acquiring new skills Responsibilities/Qualifications: Valid CDL Class A or B License, good driving record and ability to obtain and maintain a valid DOT medical card. Operators will provide help with site work to include, but are not limited to, hydro-blasting chemical cleaning, vacuum and truck operating, tank cleaning, and other work assignments. Assist Laborers, Technicians, and Operators as needed. Load hoses, chemicals, and other equipment required for assigned jobs. Hook up and break down hoses using proper tools. Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes while acting in a safe manner at all times Startup, monitor, and shutdown equipment in accordance with applicable safety and environmental practices and policies Completes visual and daily safety inspection of equipment to ensure safe operations and communicate potential repair issues to shop manager (DVIR) Operates equipment safely and efficiently to limit downtime and minimize costs Performs routine maintenance such as lubricating, fueling, and cleaning Ability to work under adverse conditions (heat & cold) Physically able to wear personal protective equipment (PPE) when necessary and lift > 50lbs Benefits (after probation period): Hourly pay rate: Class A= $29.00 & Class B= $25.50 Increase after 90-days Direct deposit Paid Time Off (PTO) 401k plan with employer match Life, AD&D, Short term disability, & Employee Assistance Program paid by Company Excellent health care coverage-medical, dental, and vision Uniforms Per Diem paid for out-of-town work Prescription Safety Glass program Safety Boot reimbursement program Year-round work Salary Description $25.50-$29.00
    $29 hourly 60d+ ago
  • Sr. Network Administrator

    Sr Systems Administrator In Augusta, Georgia

    Dayton, OH

    Intrepid Solutions is currently supporting the National Air & Space Intelligence Center (NASIC) providing IT support services across multiple contract task orders. This is a NEW MULTI-YEAR contract. The program supports diverse needs providing employees many opportunities for career development, growth and advancement. To continue to excel this program, Intrepid is seeking a Sr. Network Administrator to provide support for all NASIC and mission partner networks. A qualified Sr. Network Adminstrator candidate will be able to meet the requirements and perform the duties outlined below: Responsibilities Follow all EIA/TIA Industry Standards, Air Force Standards, Wright-Patterson. AFB Base Facility Standards, Tempest Regulations, and NASIC policies, processes and procedures. Secure all network devices following DoD guidance, IC guidance, and DISA STIGs. Provide network design, maintenance, and support in coordination with requests from the Network Service Owner. Work with the Network Team Lead and the Network Service Owner to schedule all network changes. Install routers/switches/firewalls and other networking devices, label in accordance with NASIC guidance and remove unused and/or abandoned network equipment. Maintain architectural network diagrams and document all installations/changes in accordance with NASIC guidance. Monitor critical NASIC IT infrastructure (e.g. networks, servers, storage, power, and cooling) and manage the monitoring systems software and hardware as requested by the government. Install networking equipment that is OEM Certified. Document facility work being performed using the NASIC Service and Incident. Request system (i.e. Microsoft System Center Service Manager). Document network changes according to applicable standards and processes. Provide input to Daily Logs, Weekly Activity Reports, and Monthly Reports on all network tasks performed, man hours used and parts used. Maintain Communications Equipment Rooms to ensure all standards are followed. Perform hardware configurations/installations in accordance with applicable standards. Install, configure, and manage virtual networks in the data center. Manage software-defined networks in the data center. Troubleshoot network issues. Identify cabling issues/breaks. Re-terminate fiber optics and cat5/cat6 cabling. Repair and maintain network equipment. Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month. OPERATING HOURS AND EXPECTATIONS: This position requires onsite presence at Wright Patterson AFB. TRAVEL: Position does not require travel. Qualifications CLEARANCE: Active Top Secret / SCI ***TS/SCI required upon application for initial consideration*** EDUCATION: High School diploma or equivalent desired. CERTIFICATIONS: DoD 8140/8570 IAT Level II (CompTIA Security+) certification, required. Cisco Certified Network Associate certification or equivalent, desired. REQUIRED SKILLS AND EXPERIENCE: Five (5) to Seven (7) years of recent and relevant Network Administration experience. Hands-on experience providing network support to NIPRNet, Cornerstone-Secret, StoneGhost, Cornerstone-Top Secret, and NORMALLAW as well as various networks and data circuits. Ability to provide network security administration for all NASIC networks that have security appliances deployed including firewalls, VPNs, TACLANE's, routers, ACL's. PHYSICAL REQUIREMENTS: Mobility to work in typical office setting and use standard office equipment; dexterity to install and terminate cables; ability to climb ladders; stamina to sit for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in over the telephone and radio systems. Benefits WHAT WE OFFER: At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data. Job Type: Full-time (onsite) Pay Range: $85,000.00 - $110,000.00 per year Benefits: 401(k) with company matching Dental insurance Medical insurance Health Savings Account option Flexible Spending Vision insurance Life and Disability Insurance Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance) Paid Time Off Holiday pay Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
    $85k-110k yearly Auto-Apply 21h ago
  • Network Engineer Tier 2

    Caci International Inc. 4.4company rating

    Wright-Patterson Air Force Base, OH

    Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis. Opportunity: Team CACI is seeking a Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The role involves implementing, troubleshooting, and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. Develop and implement network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Support the design, analyze, and maintain complex IT networks, from requirements gathering to installation and troubleshooting. Evaluate network performance, consult on improvements, and make technology recommendations to senior management. Experience with large-scale enterprise networks in a fast-paced environment is essential. Responsibilities: * Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems. * Provide support for the escalation and communication of status to the company management and customer. * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof * Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance * Integrate new technologies into new and existing systems including the transition and migration of corporate systems. * Supports hardware infrastructure site surveys, planning, and design. * Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition. * Provide transition planning and support for the migration of existing services between environments (migration to Cloud environments), migration of users from existing service platforms to new service offerings and transition of services into operations * Works individually and actively participates on integrated teams * Understands and applies more advanced concepts and processes to daily activities. * Assists more senior level technicians, specialists, and managers in their activities. * Can perform all tasks of lower-level technicians or specialists. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or related field * 5+ years of related work experience * TS/SCI w/ poly is required * DoD 8140.01 and 8570.01-M, IAT II required * Plans, builds, and installs cable patch panels and cable infrastructures. * Installs and terminates all types of standard IT cable and fiber. * Manage IT network infrastructure and any processes related to these systems * Makes recommendations on hardware, cabling, and equipment requirements. * Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status. * Provides equipment rack installation and equipment installations within a variety of locations that includes, but is not limited to, data centers, equipment rooms, communications closets, operations centers, and user workspaces * Experience with routing and switching protocols (e.g., OSPF, VLAN, Spanning Tree Protocol, etc.). * Knowledge of network protocols, TCP/IP, and related technologies as well as knowledge of network hardware (routers, switches). Desired: * Certifications such as JNCIA, JNCIP, CCNA, CCNP, or similar are highly preferred This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $75.2k-158.1k yearly 60d+ ago
  • Engineer Network 3

    Huntington Ingalls Industries 4.3company rating

    Wright-Patterson Air Force Base, OH

    Company: HII's Mission Technologies division Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $81,973.00 - $117,104.00 Security Clearance: Top Secret Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: *************************** Essential Job Responsibilities Designs and plans network systems. Provides specifications and detailed schematics for network architecture. Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conducts testing of network systems. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc. Evaluates and reports on new network technologies to enhance capabilities of the network. Minimum Qualifications * 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience. * Must possess an active TS clearance with SCI eligibility. Preferred Requirements * Active TS/SCI The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call ************** for assistance. Press #3 for HII Mission Technologies.
    $82k-117.1k yearly 60d+ ago
  • Network Engineer (Checkpoint Firewall Engineer)

    Medpace 4.5company rating

    Cincinnati, OH

    Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Network Engineer to join our IT Infrastructure team. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. We are seeking a talented and experienced Network Engineer with a specialized focus on Checkpoint Firewalls, and particularly with network expertise in CISCO, Arista, and Juniper network devices and associated management software. The ideal candidate will have a deep understanding of network security principles, excellent problem-solving skills, and a proactive approach to maintaining and optimizing firewall infrastructure. Responsibilities The list below are samples of some of the technologies that we work with and associated responsibilities for the role. While we desire candidates with experience in these specific technologies and experiences, we also understand that each of them has market alternatives, so the most important skillset a candidate can have is a good attitude and a strong work ethic. Top candidates will have an aptitude to learn new technology and have a "do what it takes" attitude. * Create and modify firewall rule sets, policies, and security device configurations; * Monitor and report on the availability of the various security layers; * Design, set up, and configure security architecture including hardware and software solutions based on the needs of the organization; * Plan and schedule changes coordinating with different stakeholders based on business needs; * Monitor security logs for alerts to troubleshoot and remediate as necessary; * Design, set up, and configure various access solutions from remote access VPNs to site-to-site VPNs using diversified security platforms; * Perform root cause analysis on security and infrastructure events as needed; * Collaborate with other IT teams to ensure the secure integration and operation of all IT systems and applications; * Expertise in configuring, managing, and troubleshooting firewalls and related security technologies such as VPNs, IDS/IPS, web application firewalls, etc; * Maintaining our Global firewall posture and connectivity between on-premise Data Centers and Azure; * Deep understanding of security threats, vulnerabilities, and attacks, and should be familiar with security concepts such as risk management, access control, network segmentation, and security policy enforcement; * Strong analytical and problem-solving skills that will enable quick identification and resolution complex security issues, such as DDoS attacks, malware infections, or network breaches; * Good documentation skills to maintain accurate records of network configurations, security policies, and incident reports; and * SD-WAN experience is a strong plus. Qualifications * Bachelor's degree in a related field; * Cisco CCNA or CCNP certification is desired; * Candidates must have Checkpoint firewall administration experience; * 2-5 years of hands-on experience and expertise in firewall solution delivery practices which include upgrade, research, design, build, deploy, administration, and support; * Proven hands-on experience with firewall technologies and comprehensive knowledge of networking communications and network security; * Experience with Azure Firewall configuration, setup, and troubleshooting; * Solid understanding of networking protocols such as TCP/IP, VPN, VLAN, ACL, and DNS, with the ability to troubleshoot and resolve issues related to network connectivity; * Aptitude to manage many different devices, applications, and priorities effectively; and * Ability to communicate effectively with peers, end users, and management. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
    $63k-81k yearly est. Auto-Apply 60d+ ago

Learn more about director of network services jobs