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Director Of Network Services skills for your resume and career
15 director of network services skills for your resume and career
1. Network Infrastructure
- Managed server and network infrastructure maintenance and upgrades.
- Created department structure that included a client services technical team, a service-consulting group, and a network infrastructure/server team.
2. Network Services
- Negotiated major contracts for hardware and software acquisition, wide area network services and hardware/software maintenance.
- Determined strategic plans and aligned network services and IT initiatives with corporate objectives.
3. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Selected and implemented a new cloud based IT Service Desk suite (Service Now) based on ITIL standards.
- Promoted PCI-Compliance and vulnerability tests on AWS cloud and on-premise systems using common security tools.
4. Network Operations
- Oversee all reports and documentation related to network operations.
- Created new Network Operations Center & Point-of-Sale support team for proactive support of over 80 retail locations.
5. Azure
- Optimized Azure infrastructure scalability while reducing cost overruns.
- Designed and managed site-to-site VPN connections at STCC used for VMware Horizon Air and eventually, Azure and Amazon Web Services.
6. Switches
- Coordinated upgrades to 130 CISCO switches and a Naval Certification Validation Server.
- Installed and configure Cisco Switches and Routers to provide Data Center redundancy.
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- Developed, enforced, and periodically reviewed network security procedures for on-site and remote users.
- Conducted network security and disaster recovery planning.
8. Service Delivery
Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.
- Design, implement, and support Service Level Agreements that measure service delivery and successfully supports customer business operations.
- Developed and conducted monthly operational reviews with 3rd party suppliers to drive accountability and improve service delivery quality.
9. Lan
- Oversee day-to-day operations of UBMs LAN and WAN including design, troubleshooting, upgrades and new deployments as needed.
- Managed team of 25 IT professionals supporting WAN, LAN, Voice, Deskside and Facility Infrastructure services.
10. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Created strategic plans and budget for technical infrastructure, data center and disaster recovery ensuring up-to-date and optimized platforms.
- Established disaster recovery program conducting annual disaster recovery testing, fine-tuning procedures and enhancing infrastructure for continuous improvement.
11. ITIL
- Function as the primary architect in technology, based on ITIL design, implementation and maintenance of network based technologies.
- Implemented industry standards for data quality management, ITIL, ISO, SOX & COBIT compliance.
12. Lifecycle Management
- Adapted Stage Gate, as a recognized product lifecycle management methodology to mitigate project risk and ensure deliverable performance.
- Developed enterprise backup and archive solution to comply with company defined Information Lifecycle Management policies and procedures.
13. Direct Reports
- Direct reports include Chief Network Engineer, Wireless and switch engineer, University security officer and remote intrusion prevention scanning engineer.
- Managed and mentored the Engineering, Security and Command Center teams, overseeing 4 managers and 25 other direct reports.
14. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Overhauled Cisco VPN & Firewall infrastructure to tighten security and increase accessibility.
- Directed a 6-member team responsible for LAN/WAN maintenance as well as security and VPN production environments for two major medical centers.
15. Vendor Management
Vendor Management refers to the practice of organizing and tracking the suppliers businesses work with. These suppliers may offer goods or services, but all vendors must be monitored to ensure invoices are paid, the company has enough money to pay for the invoices, and the company knows when vendors will arrive at the workplace with products or services.
- Organized vendor management structure providing a governance model supporting SLA's and a tiered reimbursement based on total annual spend.
- Developed and fostered all aspects of vendor management relationships and provided technical guidance to internal and contractual staffs.
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What type of skills will young Directors of network services need?
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
List of director of network services skills to add to your resume
The most important skills for a director of network services resume and required skills for a director of network services to have include:
- Network Infrastructure
- Network Services
- Cloud
- Network Operations
- Azure
- Switches
- Network Security
- Service Delivery
- Lan
- Disaster Recovery
- ITIL
- Lifecycle Management
- Direct Reports
- VPN
- Vendor Management
- VoIP
- Data Network
- Technical Support
- DNS
- TCP/IP
- Unified Communications
- Data Centers
- Provisioning
- Emerging Technologies
- SLA
- PCI
- Business Objectives
- Telecommunication
- Desktop Support
- Strategic Direction
- NOC
- MPLS
- Global Network
- Network Design
- Executive Management
- SAN
- Cost Savings
- Telecom
- Cisco Asa
- Infrastructure Management
- Vendor Relationships
- RFP
- Linux
- PBX
- Contract Negotiations
- SQL
- HIPAA
Updated January 8, 2025