What does a director of network services do?
A director of network services spearheads and oversees an organization's information and network operations, ensuring clients receive optimal services and results for investments. They conduct regular assessments to ensure procedures adhere to the highest standards, participate in recruiting staff, provide technical and leadership support to teams, and build positive relationships with internal and external parties. They also have the authority to approve plans, negotiate contracts, and make significant decisions for the department. Moreover, a director of network services leads and empowers employees to reach goals while implementing company policies and regulations.
Director of network services responsibilities
Here are examples of responsibilities from real director of network services resumes:
- Design and manage network support infrastructure, DNS, SNMP monitoring systems.
- Manage a multi-site Ethernet conversion project with no outages for the project duration.
- Lead team through two data center builds with the most recent leveraging latest 10G switching and virtualization technologies.
- Lead project that evaluate and implement a firewall configuration management tool that assist with completing PCI and EI3PA audit requirements.
- Implement a QoS policy on the edge and core of the network which greatly enhance VoIP customer experience.
- Used various BGP attributes for load balancing across multiple ISP's.
- Produce cost savings and increase functionality by implementing VOIP services to outer offices.
- Spearhead the transition of all VoIP communications from public Internet to MPLS as primary transport.
- Implement industry standards for data quality management, ITIL, ISO, SOX & COBIT compliance.
- Evaluate and integrate DNS and DHCP enhancements that support IPv6 to include dual stacking, tunneling and protocol translation.
- Function as the primary architect in technology, base on ITIL design, implementation and maintenance of network base technologies.
- Project include, BGP migrations, IOS upgrades, IP address site conversions, IPTV site restorations amongst many more.
- Create language and methodology for Medicaid coverage of abortion services.
- Update Cisco LAN infrastructure across entire enterprise to improve performance and reliability.
- Implement a server and storage virtualization strategy that increase application performance, system reliability and reduce operational cost.
Director of network services skills and personality traits
We calculated that 9% of Directors Of Network Services are proficient in Network Infrastructure, Network Services, and Cloud. They’re also known for soft skills such as Problem-solving skills, Analytical skills, and Communication skills.
We break down the percentage of Directors Of Network Services that have these skills listed on their resume here:
- Network Infrastructure, 9%
Managed server and network infrastructure maintenance and upgrades.
- Network Services, 8%
Negotiated major contracts for hardware and software acquisition, wide area network services and hardware/software maintenance.
- Cloud, 7%
Selected and implemented a new cloud based IT Service Desk suite (Service Now) based on ITIL standards.
- Network Operations, 4%
Oversee all reports and documentation related to network operations.
- Azure, 3%
Optimized Azure infrastructure scalability while reducing cost overruns.
- Switches, 3%
Coordinated upgrades to 130 CISCO switches and a Naval Certification Validation Server.
"network infrastructure," "network services," and "cloud" are among the most common skills that directors of network services use at work. You can find even more director of network services responsibilities below, including:
Problem-solving skills. To carry out their duties, the most important skill for a director of network services to have is problem-solving skills. Their role and responsibilities require that "administrators must quickly resolve problems that arise with computer networks." Directors of network services often use problem-solving skills in their day-to-day job, as shown by this real resume: "designed and implemented an identity management solution that included single sign-on, accounts provisioning, and password self-service. "
Analytical skills. Another soft skill that's essential for fulfilling director of network services duties is analytical skills. The role rewards competence in this skill because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." According to a director of network services resume, here's how directors of network services can utilize analytical skills in their job responsibilities: "maintain primary and secondary data center networks and a co-location facility with a combination of active-active and active-passive environments. "
Communication skills. Another skill that relates to the job responsibilities of directors of network services is communication skills. This skill is critical to many everyday director of network services duties, as "administrators must describe problems and their solutions to non-it workers." This example from a resume shows how this skill is used: "directed data communication and lan management services for internal and outsourcing client business. "
The three companies that hire the most director of network servicess are:
- AIG5 directors of network services jobs
- JPMorgan Chase & Co.2 directors of network services jobs
- Tyson Foods2 directors of network services jobs
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Compare different directors of network services
Director of network services vs. Systems manager
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
These skill sets are where the common ground ends though. The responsibilities of a director of network services are more likely to require skills like "network services," "cloud," "lan wan," and "network operations." On the other hand, a job as a systems manager requires skills like "customer service," "project management," "patients," and "management system." As you can see, what employees do in each career varies considerably.
Systems managers tend to make the most money working in the technology industry, where they earn an average salary of $116,351. In contrast, directors of network services make the biggest average salary, $126,140, in the technology industry.On average, systems managers reach similar levels of education than directors of network services. Systems managers are 4.0% less likely to earn a Master's Degree and 1.0% less likely to graduate with a Doctoral Degree.Director of network services vs. Technical manager
A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that director of network services responsibilities requires skills like "network infrastructure," "network services," "cloud," and "lan wan." But a technical manager might use other skills in their typical duties, such as, "project management," "infrastructure," "architecture," and "java."
On average, technical managers earn a lower salary than directors of network services. Some industries support higher salaries in each profession. Interestingly enough, technical managers earn the most pay in the manufacturing industry with an average salary of $117,846. Whereas directors of network services have higher pay in the technology industry, with an average salary of $126,140.Average education levels between the two professions vary. Technical managers tend to reach similar levels of education than directors of network services. In fact, they're 1.2% less likely to graduate with a Master's Degree and 1.0% more likely to earn a Doctoral Degree.Director of network services vs. Delivery manager
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from director of network services resumes include skills like "network infrastructure," "network services," "lan wan," and "network operations," whereas a delivery manager is more likely to list skills in "customer service," "exceptional client," "project management," and "portfolio. "
Delivery managers earn the best pay in the technology industry, where they command an average salary of $115,508. Directors of network services earn the highest pay from the technology industry, with an average salary of $126,140.Most delivery managers achieve a similar degree level compared to directors of network services. For example, they're 2.9% less likely to graduate with a Master's Degree, and 1.2% less likely to earn a Doctoral Degree.Director of network services vs. Information technology manager
An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.
Types of director of network services
Updated January 8, 2025
