Director of operational support jobs near me - 846 jobs

Movement Labs is an incubator and consulting firm that uses technology, data, and experimentation to stop fascism and build progressive power. We help progressives win and defeat MAGA extremists through year-round work grounded in research and real-world testing. Our team partners with leading advocacy groups, grassroots organizers, and electoral campaigns to develop innovative tactics, win elections, and shift power for the long term. As the R&D powerhouse for the progressive movement, we've run over 100 randomized control trials (RCTs) on voter behavior and helped hundreds of organizations increase their impact. We work hard, and the environment evolves rapidly. We are adaptable, nimble, and shift quickly as needed to meet the moment. We are looking for candidates that thrive in this type of environment. The Deputy Director of Development is a senior revenue team member responsible for driving fundraising execution across multiple channels (individual giving, institutional/grants support, partnerships, and development operations). This role partners closely with the Director of Development to manage day-to-day development work, strengthen donor stewardship, improve systems and reporting, and support strategic growth. The Deputy Director will oversee key workflows, lead projects from planning through execution, and help ensure Movement Labs meets ambitious revenue goals with strong internal coordination and an excellent donor experience. This role is fully remote. Responsibilities Fundraising execution & pipeline Manage and advance a portfolio of prospects/donors (cultivation → solicitation → stewardship), in coordination with the Director and principals. Draft donor communications: proposals, pitch decks, impact updates, follow-ups, acknowledgements. Support major gift moves management: contact reports, next steps, briefing memos, and meeting preparation. Development operations & systems Maintain the CRM: data hygiene, tagging, workflows, acknowledgements, reporting cadence. Improve systems for donor stewardship (thank-you process, impact reporting calendar, renewal tracking). Proposals/Grants & Cross-functional coordination Coordinate proposal development timelines, internal inputs, and submission logistics. Maintain grant deliverables calendar; support reporting and compliance processes. Partner with Programs/Comms/Leadership to translate work into fundable narratives and donor-ready collateral. Coordinate fundraising support for campaigns, rapid response moments, and special projects. Team & leadership Supervise senior development associate, possibly other roles as the team grows Manage external contractors and vendors as needed Document SOPs; drive process improvements; serve as backup to the Director when needed. Qualifications Our preferred candidate will have many of these characteristics and experience: 3-5+ years in nonprofit/political fundraising Demonstrated success managing donor/prospect pipelines and producing fundraising materials (proposals, updates, decks). Strong project management: can run timelines, coordinate inputs, and deliver high-quality work under deadlines. CRM fluency (e.g., EveryAction or similar) Excellent writing and editing; comfort translating complex work into compelling funder language. High discretion and comfort handling sensitive donor information. Collaborative style and ability to work cross-functionally in a fast-changing environment. Our preferred candidate may have some of these characteristics and experience: Experience with 501(c)3, 501(c)4, and PAC giving. Major gifts experience (qualification, solicitation support, stewardship strategy). Grants experience (proposal coordination, reporting calendars, compliance). Vendor management (digital fundraising, fundraising consultants, fiscal sponsor). Experience in progressive advocacy/electoral ecosystem or aligned mission spaces, specifically those focused on experimenting and scaling evidence-based programs. Annual salary of $90,000-$105,000 as part of a transparent salary structure with clear levels of advancement, including geographic COLA depending on employee location. Excellent health, dental, and vision benefits, 401(k) matching, and unlimited Paid Time Off. This position is not eligible for the collective bargaining unit. We're looking for candidates with a wide range of skills and experience. If you're excited about the job, even if you don't match all the characteristics, we encourage you to apply. Applications submitted by January 12th will be given priority. The application process includes two interview rounds and an exercise. We hope our new Deputy Director of Development can start on March 1. Applicants must be legally eligible to work in the United States. #J-18808-Ljbffr

A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr

A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr

About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As a Director, Implementation, you will play a pivotal role in driving the successful implementation delivery of Fieldguide's enterprise SaaS solutions for our clients. You will lead a team of implementation professionals, technical delivery, and change management to ensure client satisfaction and maximize the value of our products. What You'll Do Team Leadership: Recruit, hire, and develop a high-performing team of implementation professionals. Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment. Set clear goals and expectations, monitor performance, and provide regular feedback. Technical Expertise: Possess a deep understanding of enterprise SaaS solutions and their technical components. Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact. Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies. Provide technical guidance and support to team members and clients as needed. Change Management: Develop and execute effective change management strategies to address organizational and cultural challenges during implementation. Collaborate with clients to identify and mitigate potential risks and obstacles. Provide guidance and support to clients throughout the implementation process. Customer Management: Build and maintain strong relationships with clients, acting as a trusted advisor and advocate. Proactively address client concerns and issues, ensuring their satisfaction with our products and services. Collaborate with clients to identify opportunities for product enhancements and future business growth. Project Management: Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards. Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies. Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery. Who You Are 10+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role. Proven track record of successfully managing complex projects and delivering exceptional results. Strong team leadership skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues. Deep understanding of change management principles and best practices. Strong technical aptitude and ability to learn new technologies quickly. Experience with project management methodologies (e.g., Agile, Waterfall). Familiarity with industry-standard implementation tools and platforms. Bachelor's degree in business administration, computer science, or a related field. Bonus Points 5+ years of experience in leading technology implementations at Advisory/Assurance/Audit firms that help clients deploy, integrate, and optimize new technologies to improve business operations, enhance efficiency, and drive innovation. Prior Big 4 experience preferred. Certification in project management (e.g., PMP) or change management. Experience with specific SaaS platforms or industry verticals. Proven ability to drive revenue growth and customer expansion. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr

Kochava provides a unified platform with solutions for advertisers and publishers across the omni-channel advertising ecosystem to link media investments to outcomes. Kochava is an industry leader in the advertising ecosystem, providing tools and technologies for leading brands, agencies, and premium publishers for measurement and attribution, media mix modeling (MMM), and search ads optimization. We enable the visibility into and management of trillions of data points, hundreds of millions of users, and billions of dollars in lifetime value (LTV) and paid ad spend. Our suite of solutions are used as a growth stack for leading brands and publishers - empowering them to see and manage their data and unleash the power of their connected audiences. We are growing and are looking to add a Managing Director, AMER - Advertising Solutions to lead our Americas sales organization. This role will be responsible for building, scaling, and managing a high-performing team of Sales Directors and Account Executives selling Kochava's full suite of solutions - including MMP, Search Ads Maven, MMM, and emerging AI-powered optimization capabilities - to demand-side growth marketers, agencies, and strategic partners across North America and Latin America. The Managing Director, AMER will be a senior sales leader with a strong technical and consultative sales background and proven experience scaling enterprise SaaS revenue teams. This role is accountable for regional revenue performance, sales execution, team development, forecasting accuracy, and strategic market expansion. You will work closely with executive leadership and cross-functional partners across Product, Marketing, Customer Success, Partnerships, and Finance to execute Kochava's go-to-market strategy and drive sustainable revenue growth. This is a senior leadership role with base salary, performance-based commission, and long-term incentive opportunities. Role location: New York, San Francisco or Los Angeles. Key Responsibilities Lead, mentor, and manage a team of Sales Directors and their respective matrixed account teams across the Americas. Own and deliver regional revenue targets, pipeline generation, forecasting accuracy, and quota attainment. Drive consistent sales execution through defined sales processes, coaching, and performance management. Act as an executive-level representative of Kochava with C-suite decision makers at brands, agencies, and strategic partners. Support complex, high-value enterprise deals by participating in executive meetings, negotiations, and closing motions. Collaborate with Product and Marketing teams to influence roadmap priorities and refine go-to-market messaging based on customer feedback. Build and expand strategic relationships across brands, agencies, and holding companies. Represent Kochava at industry events, conferences, and executive forums as a thought leader in measurement, attribution, and performance optimization. Recruit, onboard, and retain top-tier sales talent while fostering a high-performance, accountable sales culture. Experience / Skills Required 10+ years of successful SaaS-based solution selling, with at least 5+ years in a senior sales leadership role. Proven experience building and leading high-performing enterprise sales teams. Deep understanding of measurement, attribution, MMM, and performance marketing platforms. Strong knowledge of the CTV/OTT, mobile, search, and omni-channel advertising ecosystems. Demonstrated ability to sell complex, multi-product solutions to executive-level stakeholders. Track record of consistently exceeding regional revenue targets and scaling sales organizations. Strong executive presence, communication, and negotiation skills. Data-driven mindset with experience in forecasting, pipeline management, and CRM discipline. Proficiency using Salesforce, Excel, Word, and PowerPoint. Bachelor's Degree or equivalent experience; MBA a plus. Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries,we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn't readily available, we started designing and building a mobile measurement platform that would become Kochava. Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion. Please mention the word LIKE and tag RMjYwMDoxOTAwOjA6MmQwMTo6MTAx when applying to show you read the job post completely (#RMjYwMDoxOTAwOjA6MmQwMTo6MTAx). Job Type Remote job #J-18808-Ljbffr

A leading event management company is seeking a Managing Director to oversee the planning and execution of major industry conferences held in Houston and Washington, DC. This remote leadership role involves strategic and operational responsibilities, ensuring exceptional experiences for attendees. The ideal candidate will have extensive experience in conference management, be skilled in project management, and have strong communication abilities. This position offers opportunities for travel and professional growth in the energy sector. #J-18808-Ljbffr

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

A nonprofit organization focused on strengthening American democracy is seeking a Deputy Director. This role involves strategic planning, logistics management, and curriculum oversight for the Congressional Fellowship program. Ideal candidates will have a bachelor's degree, 3-6 years of relevant experience, and strong organizational skills. The position offers a salary between $80,000 and $110,000, with comprehensive benefits and a flexible work schedule. #J-18808-Ljbffr

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

A mission-driven tech company is seeking a Director, Data Integration & Architecture to lead teams responsible for third-party integrations and data conversion. This role requires 8-10+ years of experience and strong people management skills. The Director will ensure seamless interoperability between legacy systems and cloud platforms, drive operational excellence, and communicate effectively with both technical and non-technical stakeholders. This position offers competitive benefits and the opportunity for meaningful impact in public safety. #J-18808-Ljbffr

WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets. Role Description This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success. Qualifications Proven expertise in General Management and Operations Management Strong skills in Team Management and fostering collaboration Experience in Customer Service management and process improvement Proficiency in Budgeting and financial planning Excellent organizational and problem-solving abilities Effective communication and leadership skills Bachelor's degree in Business Management or related field preferred Experience in remote work environments is a plus

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Associate Director, Field Medical Operations and Capabilities Organization Overview: Global Field Medical Strategy & Operations serves to maximize the impact of the Field Medical community through standardized tools, innovation, and processes, with a goal of improving patient outcomes around the globe. As a function within Global Medical Affairs Capabilities and Innovation, operationalizing the Medical Affairs strategy to the personal channel is our purpose. MSL customers include Scientific and Clinical Experts. These are HCPs (Health Care Professional) with noted expertise and needs for in-depth and cutting-edge information. The Medical Science Liaison (MSL) program is designed to meet these needs through field-based medical professionals. The Associate Director - Field Medical Operations and Capabilities role will partner across teams to lead operational & capability implementation. The Associate Director will play a central role in executing and operationalizing Medical Affairs initiatives to optimize global MSL impact through technology enablement. At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. The Field Medical Operations and Capabilities role is within the Field Medical Strategy & Operations (FMSO) team, a centralized Global Medical Affairs capability building team aiming to maximize the impact of Lilly's Field Medical (FM) community through standardized tools, innovation, and processes at scale. This position reports to the Senior Director - Global Field Medical Operations and Capabilities. Responsibilities: Field Medical Operations and Capabilities Drive the advancement of Field Medical capabilities, platforms, and processes. Examples include virtual capabilities, imbedding AI within capabilities, Engagement Planning, CRM management, global data enablement, content management, and reporting. Lead FMSO India team to deliver world-class operations. Monitor current technologies, data, processes, and industry insights to identify opportunities that optimize field operations strategy. Partner with field medical teams to operationalize therapeutic area focus and lead territory sizing/structural needs aligned with priorities across BUs and/or global affiliates. Maintain service levels in timeliness, performance and quality to support ongoing business needs. Partner across Field Operations and lead through the execution of projects. Answerable to the performance and results of FMSO capabilities. Ensure compliance with company policies and local laws and regulations for Field Medical. Technical Subject Matter Expert (SME) Responsible for delivering and enabling innovative technologies and capabilities of current and future field operations capabilities, with a focus on imbedding AI across work streams. Responsible for prioritization and agile delivery of aligned platform roadmaps, articulating requirements, and performing business user testing of releases of assigned platforms. Perform duties as System Owner and business subject matter expert on Field Medical platforms enabling and accelerating reach and scale by the Global Medical Affairs function. Provide knowledge and training support for all users of designated platforms. Represent business in system governance and prioritization meetings. Involve users and their feedback in development and implementation of tools and services. Assure assigned platforms are operationally stable, and continuously improved based on data in partnership with Tech@Lilly. Basic Requirements: Bachelor's degree 3+ years of direct experience supporting field operations (i.e., field structure operations, engagement planning, reporting, etc.) Previous experience working with Field Medical platforms, processes, and data products (i.e., CRM, Field Insights, H1, AI integration, etc.) Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Skills/Preferences: Demonstrated success in influencing without authority and achieving results through others Demonstrated ability to develop and apply innovative solutions MBA Strong learning agility Previous successful field operations experience Previous experience providing operations and alignment support to field teams Strong analytical mindset Business enabling approach to work Proven ability to communicate effectively & work with a variety of stakeholders High level of motivation and a strong desire to find creative solutions to challenging situations Proven ability to experiment, iterate, and innovate Demonstrated broad and deep technology learning agility Strong process and operational mindset Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $127,500 - $204,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.