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Director Of Operations And Finance remote jobs

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  • Sr. Director, Benefits

    Ross Stores, Inc. 4.3company rating

    Remote job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry. This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service. The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company. The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs. • Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs. • Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration. • Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data. o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies. o Evaluate effectiveness of medical management and other benefits programs. • Oversee outsourced administration and operations of benefit and retirement plan. • Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding. • Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements. COMPETENCIES: People • Building Effective Teams (for managers of People and Projects) • Developing Talent (for managers of people only) • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility • Ability to influence and build relationships across all levels of the organization. • Excellent analytical, negotiation, and communication skills. QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree in Human Resources, Business Administration, or related field. • 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred. • A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills. • A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus. • Proven experience managing large-scale benefits programs in a multi-state or retail environment. • Strong knowledge of benefits regulations and compliance requirements. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: 1-2 Senior Managers, Benefits 3-5 Benefits Associates DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $152.2k-241.7k yearly 2d ago
  • Head of Legal Ops & Systems Innovation (Hybrid/Remote)

    Stryker Corporation 4.7company rating

    Remote job

    An environmental advocacy organization is seeking a Director, Legal Ops & Legal Systems Innovation to oversee legal technology and systems improvements. This role requires a minimum of 5 years of legal operations experience, with strong leadership and project management skills. The Director will work closely with IT and legal teams to improve efficiency and compliance. The position offers competitive salaries ranging from $177,800 to $197,500 in San Francisco, with potential remote options. #J-18808-Ljbffr
    $177.8k-197.5k yearly 2d ago
  • Director, Field Site Operations VI (M6)

    Applied Materials 4.5company rating

    Remote job

    **Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $160k-220k yearly 42d ago
  • Director, Lifecycle & Customer Marketing

    Veriff 4.0company rating

    Remote job

    At Veriff, we're on a mission to make the digital world a safer place. Our AI-powered identity verification platform helps companies around the globe verify the identities of their customers - faster, more accurately, and more securely than ever before. We're trusted by some of the world's most innovative brands to keep their ecosystems secure, inclusive, and accessible. We're looking for a Director of Lifecycle & Customer Marketing to design and execute an end-to-end strategy that fuels pipeline, strengthens customer relationships, and builds the Veriff brand. About the Role Veriff is entering its next phase of growth, and we're investing in a more holistic approach to customer engagement, retention, and advocacy. As the Director of Lifecycle & Customer Marketing, you will define and lead the strategy that drives engagement across the entire customer journey, from activation and onboarding to advocacy and expansion. You will be responsible for how Veriff builds long-term relationships with customers, ensuring every touchpoint-from automated nurture programs to executive events-deepens trust, accelerates adoption, and fuels growth. This is both a strategic and hands-on role that blends leadership, creative storytelling, and operational excellence. You will collaborate closely with Product Marketing, Demand Generation, Content, Customer Success, and Account teams to align lifecycle programs with business priorities and measurable outcomes. What You'll Do Lifecycle Strategy and Customer Growth Define and own Veriff's end-to-end customer lifecycle strategy, covering activation, renewal, and expansion. Develop frameworks and programs that increase retention, upsell, and customer lifetime value across all customer segments. Partner with Account Management and Customer Success teams to design lifecycle programs that support expansion and retention within key accounts. Apply Account-Based Marketing (ABM) principles to customer engagement through targeted events, digital activations, and personalized campaigns for strategic accounts. Work with RevOps and Marketing Ops to establish strong governance, measurement, and compliance standards for customer communications. Integrate lifecycle programs into product usage data, campaign signals, and CRM workflows to deliver timely, relevant messaging. Drive customer segmentation and personalized communication strategies in collaboration with data and analytics teams. Customer Marketing and Advocacy Activation Lead Veriff's customer marketing efforts, amplifying customer stories through digital, social, and experiential channels. Develop and scale a formal customer advocacy program, identifying champions, cultivating referenceable customers, and encouraging participation in events, webinars, case studies, and media opportunities. Build a strong community of trusted advocates who are eager to share their Veriff experience and represent the brand in public forums and private networks. Partner with PMM, CS, and Sales to translate customer outcomes into content that supports pipeline generation and deal acceleration. Own the customer communications strategy for product launches, events, and key announcements to ensure consistency and impact. Begin laying the groundwork for a future Customer Advisory Board by identifying the right mix of advocates, defining participation models, and collaborating with leadership to shape how Veriff gathers ongoing customer insight and influence. Measurement, Reporting, and Optimization Define and track lifecycle KPIs such as activation rate, engagement, retention, expansion, and advocacy. Partner with Data team to build dashboards that visualize customer engagement and growth impact. Develop testing frameworks for nurture, onboarding, and retention programs, and continuously optimize based on performance data. Translate insights into actionable plans that improve conversion, retention, and advocacy across audience segments. Leadership and Team Development Start as a team of one with cross-functional support, but eventually build and lead a high-performing team across lifecycle, customer marketing, and email operations. Mentor and develop team members, ensuring alignment with campaigns, content, and product marketing initiatives. Champion customer marketing as a strategic growth driver across Veriff, influencing how the company communicates, celebrates, and learns from its customers. Foster strong collaboration between marketing, sales, and customer success teams to create an integrated and consistent customer experience. What You Bring 10+ years of B2B SaaS marketing experience, with at least 4-5 years leading lifecycle or customer marketing programs. Proven experience building multi-stage lifecycle programs that drive engagement, retention, and expansion. Demonstrated success developing customer advocacy or reference programs and integrating them into sales and marketing activities. Experience partnering with account and customer success teams to design programs that support strategic account growth and retention. Strong understanding of ABM practices and how to apply them to customer marketing initiatives, including events and digital programs. Deep familiarity with marketing automation platforms (HubSpot, Marketo, or equivalent) and CRM data structures. Strategic thinker with strong analytical skills and the ability to connect data to measurable business impact. Excellent communicator and cross-functional collaborator who can align product, sales, and marketing around shared goals. Strong writing and messaging skills, with the ability to create or edit copy that is clear, persuasive, and on-brand. Solid understanding of data governance, privacy regulations, and best practices for compliant customer communication. Compensation: The salary ranges for this role is between $175,000 - $195,000 Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Why Veriff? We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Full-remote job within the USA Extra recharge days per year on top of your annual vacation days Stock options that ensure you share in our success 401(k) matching Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally Learning and Development and Health & Sports budgets that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-CY1 #LI-Remote
    $175k-195k yearly Auto-Apply 37d ago
  • Director, Customer Success

    Tenable, Inc.

    Remote job

    Who is Tenable? Tenable is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they'll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you're part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Build and scale internal operations to drive success across a rapidly growing CS organization, including Onboarding, Customer Success Management, Retention and Customer Experience. In partnership with internal stakeholders, you will gather business requirements, oversee technical projects, improve processes, analyze results, and enable training. The role of Head of Customer Success, is paramount in contributing to the overall scale and efficiency of the Customer Success department and ultimately the broader organization. Your Opportunity: Develop, implement, and maintain critical CS business processes and solutions Work with stakeholders within CS and across the organization to understand needs, identify gaps/areas of opportunity, and propose changes to existing systems, policies, and process framework Partner with Business Platforms on CS automation initiatives as needed Manage end-to-end project execution including documentation, timelines, communication, and acceptance testing Outline and enforce change management best practices; communicate and document upcoming changes and releases Collaborate with (both in-house and external contractors) system administrators of CS technologies (Salesforce, Gainsight, and similar) Assist with the implementation and day-to-day support of solutions, technologies, and supporting applications Serve as the liaison between CS and other operations functions in the organization (e.g. Sales, Marketing, Finance, etc.) Maintain and oversee CS department Standard Operating Procedures (SOP) Ensure the accuracy and integrity of CS reports and dashboards Review key metrics to identify strategic insights and trends; perform critical analysis and diagnostics to solve key business challenges Ensure CS teams have early warning indicators when critical business metrics are at risk Support recurring and ad hoc reporting requests as needed Monitor and report on CS Ops throughput, organizational impact, and contribution to overall CS efficiency Help prepare monthly and quarterly CS presentations for department meetings, company all hands, and board Collaborate with Sales Enablement on creating a comprehensive training program to support the learning needs of all roles within CS organization from onboarding to relationship management Ensure all on-going system and process changes are properly documented and communicated Build a curriculum that includes grooming soft skills critical to immediate duties and longer-term professional development Establish metrics that measure the effectiveness and quality of new hire and ongoing CS training What You'll Need: Bachelor's degree 5+ years of experience working in a similar role Business operations experience in SaaS, preferred; experience in Cyber Security desirable Self-starter with strong leadership and mentoring skills Analytical, process-oriented, flexible, and resourceful Excellent communication, written, verbal, and listening skills; ability to communicate complex technical concepts to engineers and admins just as easily as not as technically savvy stakeholders Excellent critical thinking skills; ability to break down ambiguous problems into concrete, manageable components and think through optimal solution Confidence in advocating best practices Spanish speaking preferred #LI-Hybrid #LI-MF1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range$129,000-$171,666.67 USD We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact ********************** for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.
    $129k-171.7k yearly Auto-Apply 4d ago
  • Director of Customer Success

    Finalis

    Remote job

    What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
    $140k-202k yearly est. Auto-Apply 41d ago
  • Director of Customer Operations

    Eventeny

    Remote job

    We are seeking an experienced and strategic Director of Customer Operations to lead and scale our customer experience organization. This individual will oversee both the Community Engagement Specialists (CES) and Customer Support teams, driving strategies across customer success, support, and account management to ensure retention, satisfaction, and revenue growth. The ideal candidate will bring a proven track record of leading high-performing teams, improving cross-functional processes, and delivering exceptional customer experiences across Eventeny.. Here's what you'll do Strategic leadership: Lead and coach CES, Customer Support, and Account Management teams. Hire, mentor, and grow high-performing managers and individual contributors. Vision & goals: Set strategic direction and performance goals aligned with company-wide initiatives. Translate company priorities into operational team plans. Customer insights & outcomes: Use data to track retention, satisfaction, and customer growth. Implement frameworks to increase feature adoption and lifetime value. Cross-functional alignment: Collaborate with Product, Sales, and Marketing to prioritize initiatives that impact onboarding, usage, upsells, and renewals. Operational excellence: Build and refine playbooks, systems, and workflows to scale customer operations across multiple functions. Escalation & risk management: Oversee processes for managing customer escalations and proactively mitigate risk. Voice of the customer: Partner with Product and Engineering to influence roadmap priorities through customer feedback. Enablement & training: Develop and manage success content, support documentation, internal training, and knowledge bases to drive scalable education. Executive reporting: Own reporting for leadership on KPIs, NPS, churn risks, and expansion opportunities. Budgeting & planning: Lead annual planning and budgeting for CES and support orgs, including headcount forecasting and resource allocation. External representation: Represent Eventeny at customer events, conferences, and industry panels. Change management: Lead cross-functional change initiatives that improve customer outcomes and internal efficiencies, with a focus on strategic execution and adoption across teams. Executive stakeholder collaboration: Partner closely with the CEO, COO, and leadership team to define customer-centric strategies and represent customer operations in strategic planning sessions. Compliance and risk oversight: Maintain alignment between customer operations and all legal, compliance, and data protection standards. Organizational design & scalability: Drive organization design initiatives, including roles, responsibilities, and career pathing for CES, Customer Support, and Account Management functions. Retention and lifecycle strategy: Develop lifecycle engagement strategies to reduce churn and increase renewal rates, working with Growth and Product teams to optimize moments that matter. Here's what we are looking for Bachelor's or Master's degree in business or related field (MBA preferred) 8+ years in SaaS customer-facing roles, with 3+ years leading multiple teams including Support, Account Management, and Customer Success Experience owning customer journey strategy and operational delivery Proven leadership in hiring, coaching, and developing managers Strategic thinker with experience scaling support, success, or account functions Empathetic communicator with strong executive presence and cross-functional influence Highly analytical and process-driven, with experience leading team-wide OKRs or KPIs Strong financial acumen and experience managing departmental budgets Deep knowledge of tools like HubSpot, Zendesk, and customer success platforms Experience overseeing complex customer relationships and renewals Proven ability to lead change and manage through ambiguity Passion for the event industry and alignment with Eventeny's mission Benefits of Working for Us Flexible schedule - work around your life and your needs; we don't count your hours. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group life Insurance. Quarterly employee bonuses. 401K retirement plan. Yearly company retreat. Potential for customer event access. Company-provided laptop and general office supplies. Compensation This is a full-time position with a base salary of $90,000-$100,000, benefits, and quarterly bonus payouts. The final offer will be determined by multiple factors, including candidate experience and expertise. This is a remote position in the US only.
    $90k-100k yearly 10d ago
  • Director, DTC Customer Lifecycle Marketing (Remote)

    News Corporation 4.5company rating

    Remote job

    The Direct to Consumer team is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. HarperCollins Christian Publishing is seeking a Director, CRM & Lifecycle Marketing to lead lifecycle marketing strategy and execution across a portfolio of direct-to-consumer brands, spanning both eCommerce and subscription-based business models. This role operates within a centralized lifecycle marketing "center of excellence" , partnering closely with DTC Brands and Publishing teams to drive customer engagement, retention, and revenue through email, SMS, and loyalty. The Director serves as a senior lifecycle marketing expert and player-coach , balancing strategic leadership with hands-on execution in a high-volume campaign environment operating across multiple brands and business units. This role leads campaign planning, forecasting, testing strategy, and operating models, while serving as the primary lifecycle owner for the highest-revenue and highest-complexity brands. The Director remains tactically involved in complex builds, peak-volume periods, and high-impact initiatives, acting as a critical connector between brand strategy and lifecycle execution to ensure programs are data-driven, scalable, operationally sound, and aligned to revenue and growth objectives. Responsibilities + Own lifecycle marketing strategy and execution across all HCCP direct-to-consumer brands, including email, SMS, and loyalty programs, with end-to-end accountability for revenue outcomes and lifecycle performance. + Serve as the primary lifecycle marketing partner to Brand and Publishing teams, advising on campaign strategy, sequencing, and channel optimization. + Lead and participate in Brand & Platform and Campaign Planning meetings, translating brand vision into executable lifecycle roadmaps. + Develop and oversee revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Serve as primary lifecycle owner for HCCP's highest-revenue and highest-complexity brands, while providing strategic oversight and quality assurance across the broader brand portfolio. + Provide final QA and scheduling oversight for high-risk, high-revenue, and peak-period lifecycle campaigns, ensuring accuracy, compliance, and pacing integrity. + Establish and maintain lifecycle marketing operating models, standards, best practices, and execution guardrails across brands, including role ownership, QA processes, and cross-team collaboration frameworks to support scale and quality. + Balance priorities, capacity, and resources across multiple brands in a high-volume campaign environment. + Contribute hands-on to lifecycle marketing execution for complex, net-new, or high-revenue initiatives where senior judgment is required. + Provide strategic feedback and QA on email and SMS templates, messaging, and sequencing. + Design and guide A/B and multivariate testing strategies; analyze results and apply learnings across brands. + Monitor lifecycle channel performance and proactively identify optimization opportunities to improve engagement and conversion. + Partner cross-functionally with Brand, Publishing, Creative, Product, Analytics, and Technology teams to ensure seamless execution. + Identify opportunities to improve processes, tooling, and scalability as campaign volume and brand needs grow. + Coach and mentor lifecycle marketing team members, supporting both professional development and execution excellence. Qualifications Required Experience: + 7+ years of marketing experience, with at least 5 years focused on lifecycle marketing (email, SMS, retention, loyalty) in a direct-to-consumer or eCommerce environment, including 3+ years of people management experience. + Proven experience leading lifecycle marketing strategy and execution across multiple brands, business units, or complex portfolios. + Demonstrated ability to balance strategic leadership with hands-on execution in high-volume campaign environments. + Strong experience building and owning strategy plans, revenue forecasts, campaign projections, and performance pacing for lifecycle channels. + Deep hands-on experience working directly in ESP, SMS, and loyalty platforms (SailThru, Attentive and/or Yotpo preferred). + Advanced experience analyzing multi-source marketing and customer data (ESP, SMS, loyalty platforms, GA4), building pivot-based reports and dashboards, and communicating results through clear, presentation-ready decks. + Experience partnering closely with Copy, Creative, Merchandising, Analytics, and Technology teams. + Prior experience managing, mentoring, or coaching marketing team members. + Proven track record of driving measurable improvements in customer engagement, retention, and revenue through lifecycle programs. Preferred Experience: + Experience operating in a centralized lifecycle marketing team, center of excellence, or agency-style model . + Experience supporting both eCommerce and subscription-based business models. + Experience designing and evolving loyalty programs and long-term retention strategies. + Familiarity with Shopify and modern DTC marketing technology stacks. + Working knowledge of HTML/CSS for email (not required, but a plus). + Experience managing lifecycle marketing in environments with high campaign volume and tight timelines . + Experience leading cross-brand testing and experimentation programs. Education: Bachelor's Degree (or equivalent experience) Required Knowledge: + Lifecycle marketing best practices across email, SMS, and loyalty channels. + Customer segmentation, personalization, and automation strategies. + Direct-to-consumer eCommerce metrics, KPIs, and growth levers. + Testing methodologies, performance analytics, and optimization frameworks. + Email and SMS compliance regulations (CAN-SPAM, GDPR, TCPA). + CRM and lifecycle marketing technologies and platforms. Skills: + Strategic and hands-on-comfortable moving between planning, analysis, and execution. + Strong analytical and forecasting skills with the ability to translate data into actionable insights. + Excellent communication and collaboration skills across cross-functional teams. + Ability to manage complexity, competing priorities, and high campaign volume. + Confident decision-maker who balances speed, quality, and business impact. + Strong organizational skills and attention to detail. + Ability to coach, mentor, and develop team members. The salary range for this position is $90,000 - $110,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. HarperCollins Christian Publishing is an equal opportunity employer. HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ********************************** . Note: we will only respond to accommodation requests. Job Locations _US_ Category _Marketing_ Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $90k-110k yearly 1d ago
  • Director, Customer Success ( Remote )

    Assistrx 4.2company rating

    Remote job

    Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Regional Operations Director - Field (Remote PST)

    Pair 4.4company rating

    Remote job

    Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
    $130k-145k yearly Auto-Apply 31d ago
  • Director, Customer Success

    Securityscorecard 4.3company rating

    Remote job

    SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital. Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of Customer Success Managers to deliver exceptional service to our diverse customer base. Customer Advocacy: Serve as the voice of our customers within the company, driving initiatives that improve customer experience and satisfaction. Retention & Growth: Analyze customer health metrics, strategize to identify upsell and cross-sell opportunities, and work on strategies to minimize churn. Maintain renewal forecast for your theater with emphasis on driving strong on time adherence, multi year conversions to maximize revenue at time of renewal. MEDDPIC experience preferred. Customer Engagement: Develop and maintain strong customer relationships, driving engagement through regular health checks, business reviews, and value realization activities. Process Improvement: Continuously refine and enhance customer success processes and methodologies to improve team efficiency and effectiveness. Strategic Insights: Provide customer feedback and insights to Sales, Product Management, and other departments to influence product roadmap and customer experience improvements. Qualifications: Bachelor's degree in Business, Technology, or a related field; Master's degree is a plus. 5+ years of experience in customer success, account management, or a related customer-facing role, with at least 5 years in a leadership position managing tenured talent. Must have experience managing quota.. Proven track record of driving customer satisfaction, retention, and revenue growth. Strong understanding of cybersecurity and risk management practices is highly desirable. Exceptional communication, leadership, and interpersonal skills. Ability to analyze data, draw insights, and translate findings into action plans. Proficiency with Customer Success platforms (such as Gainsight, Totango) and CRM tools (such as Salesforce). Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! The estimated total compensation range for this position is $150,000 - $230,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact ************************************************. Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI
    $150k-230k yearly Auto-Apply 3d ago
  • Director of Internal Controls and Government Compliance - REMOTE

    Michael Baker International 4.6company rating

    Remote job

    CORPORATE/FUNCTIONAL PRACTICE Michael Baker International understands that people require choices in where they want to begin to build a sustainable future. For more than 80 years, Michael Baker International has maintained an entrepreneurial work environment that fosters great careers, which ultimately has brought great success to the organization. Michael Baker offers many opportunities to help you grow professionally to build your career. Whether it is in Finance, IT, Human Resources, Technology, Communications, Proposal Production, Legal or our National Practice and Market segments, take your next step with us and help make a difference in the lives of those you work with and those we serve. DESCRIPTION Michael Baker International is seeking a Director of Internal Controls and Government Compliance to join our team. The successful candidate will be responsible for ensuring compliance with Sarbanes Oxley and Government accounting regulations. The ideal candidate will have extensive experience in Sarbanes Oxley, Federal Acquisition Regulations and Cost Accounting Standards. RESPONSIBILITIES Internal Controls Oversee the evaluation and design of internal controls and drive changes to both controls and processes Document financial and operational process flows, with a focus on internal controls and SOX compliance Lead the execution of management's SOX risk assessment and scoping activities to ensure proper risk identification, process mapping and controls for a sustainable internal control framework. Develop and implement policies and procedures relating to internal controls over financial reporting and SOX Partner with external auditors to plan and implement an assessment of the control environment. Develop processes and policies for reporting findings to Process owners, Finance and Executive Leaders and others charged with governance Work with process owners to develop action plans to correct and/or mitigate control deficiencies Develop and implement a system to capture and track control deficiencies and remediation status. Government Compliance Ensure overhead related transactions are compliant with Federal Cost Principles, such as Federal Acquisition Regulations (FAR) Part 31, Cost Accounting Standards (CAS) and AASHTO Guidelines Ownership and oversight of the annual Indirect Cost Rates including the associated third-party audit and certification process; also owns Incurred Cost Submissions and Disclosure Statements Supports Operations on appropriate strategy for pricing proposals based on most recent approved overhead rates Primary liaison communicating impact of new overhead rates and their impact to key members and executive leadership within Finance, Operations and Legal including strategic analysis on how to structure transactions around the overhead rate in the most effective way possible Maintain and own ongoing effectiveness of the company's regulatory compliance systems, policies and controls Supports negotiations of overhead rates and allowable costs to be billed to government projects; acts as technical advisor to the business and corporate staff on proper methods of charging time, materials, equipment, travel and other costs to Government contracts Works with management and leads resolution of issues and disputes with government officials with regard to the company's compliance with Federal acquisition regulations and cost accounting standards Supervise a team of 1-2 individuals in ensuring all government compliance functions are completed efficiently and effectively; provide leadership, coaching and mentoring Responsible for the annual audit reviews or project audits performed by various federal, state and local government audit agencies Responsible for maintaining technical knowledge and keeping up to date on developments on Government Accounting and updating management on the impact to the company through completion of various training initiatives: attending seminars, reviewing professional publications, attending training PROFESSIONAL REQUIREMENTS Bachelor's Degree in Accounting/Finance or related field 7-10 years of accounting or finance related experience preferably related to FAR/CAS, Audit, or Government Compliance CPA preferred Background in public accounting, Government Audit Agency, or industry experience is desirable Excellent communication skills (verbal and written) required to direct staff, distribute information and answer inquires accurately and effectively Working knowledge of Microsoft Software (Excel, Word, Access) Interpersonal skills required to effectively work with all levels of management Ability to organize work load required to research and answer questions and complete duties in a timely manner Ability to work in a fast-paced environment and manage multiple project deadlines in an efficient and timely manner COMPENSATION The approximate compensation range for this position is $160,000 to $180,000. This compensation range is a good-faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. BENEFITS We offer a comprehensive benefits package including: Medical, dental, vision insurance 401 (k) Retirement Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Life, AD&D, short-term, and long-term disability Professional and personal development Generous paid time off Commuter and wellness benefits #LI-KR2 #LI-REMOTE
    $160k-180k yearly Auto-Apply 8d ago
  • Senior Director, Accounting and Financial Reporting

    Guidehealth

    Remote job

    WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Join us as we put healthcare on a better path!! Job Description At Guidehealth, we're reimagining how healthcare works - making great care affordable, accessible, and equitable through data-driven insights and human-centered design. As Senior Director of Financial Reporting, you'll be leading the accuracy, integrity, and scalability of our financial reporting as we continue growing and innovating. What You'll Be Doing Overseeing all accounting and financial reporting functions to ensure accuracy, compliance, and insight. Partnering with the CFO and VP of Finance & Accounting to be delivering transparent and actionable reporting. Leading monthly, quarterly, and annual close processes while ensuring GAAP compliance. Building scalable systems, policies, and internal controls that support growth and audit readiness. Driving continuous improvement through automation and process enhancement. Interpreting complex accounting standards and implementing clear, consistent policies. Mentoring and developing accounting staff while fostering collaboration and accountability. Collaborating cross-functionally with Finance, Operations, and Technology to ensure data integrity and system alignment. Serving as the primary liaison with external auditors and ensuring audit readiness throughout the year. Coordinating with tax partners to ensure accurate and timely filings and compliance. Qualifications WHAT YOU'LL NEED FOR SUCCESS CPA required; Bachelor's in Accounting, Finance, or related field. 10-15 years of progressive accounting and reporting experience spanning public accounting (Big 4 or mid-tier) and private industry. Deep knowledge of U.S. GAAP, internal controls, and financial statement preparation. Proven success leading consolidated reporting in multi-entity or growth-stage organizations. Experience implementing and optimizing ERP and reporting systems. Advanced Excel and data analysis skills with strong communication and presentation ability. Prior experience in healthcare, health services, or payer/provider environments strongly preferred. Demonstrating leadership, ownership, and a hands-on approach to improving financial processes. Additional Information The salary range for this position is between $170,000.00 and $178,000.00 based upon experience and skillset. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. We are Driven by Accountability - grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike. Always Growing, Always Learning - staying curious and continuously improving inspires us to shape a better future for healthcare. With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve. At Guidehealth, Every Voice Matters - we believe our collective strength is rooted in the unique perspectives of each team member. And through Empathy in Action, we build stronger connections with those who count on us. This is what it means to be ALIVE with purpose. This is how we thrive - together - at Guidehealth. BENEFITS: All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs. Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered. Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution. Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected. Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times. Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals. Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us. COMPENSATION: The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth's values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth's custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
    $170k-178k yearly 18d ago
  • Director of Manufacturing Operations - Players & Remotes

    Roku 4.9company rating

    Remote job

    Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku's critical product lines - Players and Remotes. About the Role We are seeking a Director of Manufacturing Operations - Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor. For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing Strategic and Operational Leadership Lead program planning and supplier execution for Roku's Players and Remote product lines Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization Keep executives aligned through clear reporting on readiness, risks, and tradeoffs Build repeatable ways of working that improve launch speed and product quality over time Manufacturing and Supplier Execution Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume Drive capacity planning and risk assessments to support stable volume production Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor Technical Rigor and Validation Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements Partner with Engineering to bake DFx, repairability, automation, and reliability into design Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch Carry lessons learned forward into the next generation of products Cost Optimization and Process Improvement Identify cost-down opportunities in design, materials, and processes Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives Operational Excellence and Post-Launch Performance Track yield, scrap, utilization, and production plan vs actual to hold teams accountable Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues Tools & Systems Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling Develop predictive insights on cost reduction, supplier risk, and production performance Champion digital adoption to replace manual tracking and scale execution globally Team Development Lead and mentor a global team of senior program managers with both technical and operational depth Build a culture of accountability, data-driven decisions, and clear communication Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance We're excited if you have 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning Track record of supplier collaboration to drive yield, cost, and quality improvements Experience with DFx, alternate sourcing, automation, and packaging optimization Strong leadership and communication skills with the ability to influence executives and align global teams Bachelor's degree required; advanced degree in Engineering, Supply Chain, or Business preferred Role requires 15-20% international travel #LI-SB5 Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
    $285k-305k yearly Auto-Apply 60d+ ago
  • Director, Finance & Accounting

    Ownify

    Remote job

    Ownify is rebuilding the path to homeownership to make it achievable for the next generation of homebuyers. Our fractional ownership platform allows first-time buyers to buy their home "brick by brick" while providing investment opportunities for real-estate investors. Ownify is hiring a Finance & Accounting Director to build and lead its finance function. The company is early stage and venture funded with a remote-first working environment. Ownify is structured as an operating company (Ownify = OpCo) and a series of property holding LLCs (PropCo). What You Will Do: The Director Finance & Accounting is a hands-on individual contributor role responsible for all aspects of Ownify's financial operations. You will work independently to both develop and manage the company's financial and accounting processes and systems. You will report to the CEO and work closely with the management team across the following areas of responsibility: Oversee all financial operations for both opco and propco (portfolio of real estate investment companies and associated structures) Manage financial reporting for PropCo investors, including SEC filings / reports Build and manage K1 tax reporting for our investors Accounting for OpCo and PropCo Manage annual audit for OpCo and PropCo Manage entities (LLCs) and required state filings Cash flow management Work with product & engineering teams in building company ledger and reporting Financial Planning & Analysis Manage third-party service providers How You Will Grab Our Attention: Bachelor's Degree in finance, accounting, or related field required MSc or MA will be a bonus, as well as CPA or other relevant certification 5+ years of experience in accounting / finance in real estate sector OpCo / PropCo experience a plus Strong Excel skills Strong communication and analytical skills Strong technical skills, product management or engineering experience a big plus! Ability to operate independently and thrive in a fast-paced start-up environment Possess strong attention to detail, good business acumen and excellent analytical skills What Ownify provides: Ability to make a meaningful difference in helping first-time homebuyers Ability to directly impact direction of start-up company Competitive salary Stock option grant Fully remote environment Robust Medical coverage, as well as Dental & Vision, FSA benefits
    $105k-155k yearly est. 60d+ ago
  • Director, Technical Accounting & Financial Reporting

    Falconx 4.0company rating

    Remote job

    Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. About the Role We are seeking a highly skilled and experienced Director of Technical Accounting to lead our technical accounting and financial reporting functions. This role will be pivotal in ensuring compliance with U.S. GAAP, SEC regulations, resolving complex accounting issues, and supporting strategic initiatives across the organization. The Director will report directly to the Controller and work closely with various departments to ensure accurate financial results and proper accounting treatment. Responsibilities Technical Accounting Guidance: Be the primary technical accounting resource ensuring proper accounting treatment for all company activities. Leadership & Development: Act as a subject matter expert, working with the business partners in accounting and other functions (e.g., legal, corporate development, stock administration) to identify financial risks associated with new or contemplated transactions and resolve complex accounting issues. Financial Reporting: Own internal and external financial reporting processes including the preparation of financial statements, disclosures, supporting schedules in accordance with U.S. GAAP, as well as external/regulatory reporting requirements Policy Initiatives: Lead all policy initiatives, including the implementation of new accounting standards. Ensure internal accounting policies are maintained and up to date. Strategic Initiatives: Support cross-functional strategic initiatives, including product launches, new revenue models, or structural reorganizations, ensuring accounting impacts are proactively addressed. Internal Control: Own the internal controls over financial reporting process maintaining control narratives and proposing solutions for identified segregation of duties and control gaps Audit Committee Participation: Participate in audit committee meetings, including the presentation of required communications. External Auditor Management: Manage the relationship with external auditors and act as the key point of contact between the auditors and internal finance teams. M&A Support: Support due diligence and the integration of M&A deals. Lead the purchase price and opening balance sheet accounting. System implementation: Implement tools for financial statement reporting (ie., Workiva) Special Projects: Represent reporting and technical accounting in special projects such as finance transformation and automation initiatives. Qualifications 15+ years of total experience with increasing levels of responsibility, including people management. Extensive knowledge of US GAAP, IFRS, and SEC reporting (10-Q, 10-K) requirements. Expert in technical accounting issues and public company readiness initiatives. Exceptional technical accounting memo writing skills. Demonstrated strong leadership skills, high energy, and initiative - with a proven ability to manage significant initiatives across the organization, as well as develop and motivate staff. Ability to work cross-functionally to obtain all relevant facts, understand the business requirements, articulate the accounting requirements and communicate the conclusions reached. Highly developed written and verbal communication skills, excellent soft-skills, and ability to motivate and influence all levels of management. Bachelor's degree in Accounting or Finance, CPA or equivalent required. Experience with M&A due diligence and purchase accounting preferred. Prior working experience in a similar industry (Banking, Broker-Dealer, etc.) and ideally exposure to trading. Digital asset experience is highly preferred. Experience with muiti-national and multi-currency accounting and with complex business structures. Nice to Haves: Big 4 audit or advisory experience Experience with SEC reporting requirements and public company readiness initiatives Familiarity with SOX compliance. Experience with ERP systems (e.g., Netsuite). Basic knowledge of SQL and experience with analytics tools Experience or knowledge in cryptocurrency is a bonus but not required. Additional Information Flexibility to work across different time zones during crucial periods such as month-end closes. Ability to thrive under pressure in a fast-paced, dynamic environment. Commitment to continuous improvement and operational excellence. The base pay for this role is expected to be between $230,000 - $311,000 for a Director level in the New York City and San Francisco Bay Area. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, qualifications and the level at which the candidate is hired. Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here. Inclusivity Statement FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX's People team at *********************, if you need assistance with participating in the application process.
    $96k-141k yearly est. Auto-Apply 56d ago
  • Director of Accounting and Finance, Saas

    Flosum 4.2company rating

    Remote job

    ABOUT YOU You are a seasoned finance professional with a robust background in financial analysis within the SaaS industry. With a proven track record of navigating complex financial landscapes, you excel in leveraging data-driven insights to drive strategic decision-making and enhance operational efficiencies. Your proficiency in Salesforce and other financial management software enables you to streamline processes and extract meaningful financial metrics effortlessly. Your strong analytical acumen and innate problem-solving skills empower you to tackle intricate financial challenges with precision and foresight. Coupled with your exceptional communication and negotiation abilities, you adeptly collaborate with cross-functional teams and stakeholders to achieve consensus and drive initiatives forward. You thrive in dynamic environments, adeptly managing multiple priorities while consistently delivering high-quality results within established deadlines. As a forward-thinking leader in finance, you are poised to make a significant impact within our innovative SaaS organization, contributing to our growth trajectory and reinforcing our commitment to financial excellence and operational integrity. Requirements What You'll Do Reporting to the CEO as Accounting and Finance Director, you will work across these functions: Key Skills for Director of Accounting and Finance (SaaS) Expertise in preparing accurate financial statements (P&L, balance sheets, cash flow) in compliance with GAAP or IFRS. Ability to analyze financial performance, identify trends, and provide actionable insights to leadership. Deep understanding of SaaS-specific financial metrics such as MRR (Monthly Recurring Revenue), ARR (Annual Recurring Revenue), LTV (Customer Lifetime Value), CAC (Customer Acquisition Cost), churn rates, and cohort analysis. Ability to build and maintain financial models to forecast growth, profitability, and cash flow. Knowledge of SaaS revenue recognition principles and ability to ensure proper accounting of subscription revenue, renewals, and other contract-related income. Strong skills in budgeting, financial planning, and forecasting to align with the company's growth strategy. Ability to lead and manage the annual budget process and create rolling forecasts. Expertise in managing cash flow, liquidity, and working capital, with a focus on optimizing cash conversion cycles in a subscription-based business model. Proficiency in planning and managing capital requirements for growth initiatives. Ability to build, mentor, and lead a high-performing accounting and finance team, fostering a collaborative and efficient work environment. Experience in implementing effective workflows and improving team efficiency. In-depth knowledge of internal controls, audit processes, and regulatory compliance (SOX, tax regulations, etc.). Oversee external audit processes and ensure timely filing of all regulatory financial reports. Expertise in corporate tax strategy, including income tax, sales tax, international tax issues, and transfer pricing as it relates to SaaS businesses. Ability to manage tax filings, ensure tax compliance, and collaborate with external tax advisors. Ability to implement and optimize financial systems to streamline operations and improve reporting accuracy. Ability to partner with executive leadership to provide strategic financial insights and recommendations. Proficiency in scenario planning and decision modeling to support long-term business goals. Experience preparing financial reports and presentations for investors, board meetings, and fundraising rounds. Ability to effectively communicate financial performance, projections, and strategies to external stakeholders. Strong strategic thinking and problem-solving skills to help drive the company's growth, scalability, and profitability. Ability to understand and navigate the nuances of the SaaS business model to guide financial decisions. Nice to Have Experience with selecting auditors and managing audit processes Experience working with outsourced bookkeepers Knowledge of SFDC Startup experience, working in fast-paced environments Benefits Compensation and Benefits Competitive salary and benefits package Comprehensive health benefits from the first day, including medical, dental, vision, HSA, and mental health support 401K retirement savings plan to support long-term financial security Unlimited flex time off plan, including all major U.S. holidays, for optimal work-life balance Flexible work hours 100% remote-working environment, allowing flexibility in location Monthly capped reimbursement for phone and internet expenses to facilitate remote work arrangements We maintain a commitment to equal employment opportunities, ensuring that all individuals are treated fairly and without discrimination in terms of employment opportunities, conditions, and practices. Our company upholds this principle regardless of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any other characteristic protected by applicable law.
    $117k-161k yearly est. Auto-Apply 60d+ ago
  • Director of Financial Accounting & Reporting/Controller

    Benedict College 4.0company rating

    Remote job

    IDENTIFICATION TITLE Director of Financial Accounting & Reporting/Controller CLASSIFICATION Twelve-month, exempt, at-will, full-time position IMMEDIATE SUPERVISOR Vice President Finance & Operations/CFO The Director of Financial Accounting & Reporting/Controller is primarily accountable for the overall supervision of the general ledger, payroll accounting functions, cashier, and budget functions of the College. The position is responsible for ensuring the financial integrity of the College's accounting and budgeting functions. This position is responsible for maintenance of the College's general ledger month end close process, financial statement preparation and analysis, internal and external financial reporting requirements, and the budgeting process. Financial integrity is to be maintained by giving attention t and ensuring adherence to accounting principles and the approved budgets for the College. This position is accountable for making sur that accounting transactions are in line with generally accepted accounting principles (GAAP) procedures and that budget requests follow the College's budgeting guidelines. MINIMUM AND PREFERRED QUALIFICATIONS Education: Bachelor's degree or equivalent in business administration, accounting, finance, or closely related field. A Master's degree or professional certification as a CPA or CMA is preferred. Experience: Minimum of five (5) to seven (7) years' experience in accounting, finance, reporting and analysis the demonstrate increasing responsibility within accounting. Minimum of three (3) years experienced reporting to senior level management. Experience in higher education or a closely related field is preferred. Skills: * Strong analytical, process management, and problem-solving skills. * Management skills, particularly problem-solving and decision-making. * Organizational and supervisory skills. * Strong verbal and written communication skills. * Exceptional competency in Microsoft Excel, Word, and PowerPoint. * Basic know of other Microsoft Office products such as Access, One Drive. One Drive, and Share Point. * Experience with Jenzabar or other higher education ERPs is preferred. * Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds. * Extraordinary customer service and quality attitude. * Ability to work in a fast-paced and changing environment and multi-task and establish priorities. * Ability to work effectively across organization and functional boundaries. * Ability to meet deadlines, adhere to schedules, and complete job responsibilities. * Excellent leadership, communication, interpersonal and time management skills * Exhibit initiative, responsibility, and flexibility. Salary and Benefits: Salary based on experience and qualifications. Benedict College offers a competitive benefits program. Effort: The responsibilities of this position require regular presence in an on-site environment. While the position is not a remote position, there may be instances (i.e. during certain times) where remote work is available. The responsibilities may require work in the evenings and on weekends during peak periods. License: A valid driver's license is required. ESSENTIAL DUTIES AND RESPONSIBILITIES * Review monthly general ledger transactions, financial statements and budget reports for the Total College * Provide financial statements and written analysis for the College's financial statements on a monthly basis and for quarterly Board meetings * Provide internal and external financial reporting for routine and compliance purposes * Identify accounting and budgetary issues and advise management as appropriate * Manage the set-up of General Ledger Accounts, Transaction Codes, to ensure accurate Financial Statement reporting * Provide cash forecasts and analysis for cash source and usage tracking for management and Board reporting * Provide daily cash balance reporting for management * Provide bi-weekly updates for the areas (general ledger, payroll, cashier, budget) under the financial accounting and reporting function * Advise management on findings from analyses of accounting, financial and budget reporting * Review and provide analysis monthly for budget reports for each Division with Division VP's * Provide written analyses of budget actual results for Total College and each Division for monthly and Board reporting * Assist the Divisions in preparing forecasts and budgets for revenue generation and spending awareness * Coordinate budget adjustments and revisions for the Total College and the Divisions * Develop and produce "ad hoc" financial reporting and budgetary detail/reporting as needed * Facilitate an annual planning process with each Division * Overall supervision of the approval of all expenditure/purchase requisitions of the College for budgetary authority * Coordination and completion of budget adjustments/transfers and budget revisions * Providing routine training and guidance for faculty and staff concerning the College's Purchase Requisition and Budgeting processes to include requirements for budget approval * Producing and distributing routine budgetary reports at the Division and Total College level for management of the College and the Board of Trustees * Developing and implementing requirements to include training of Faculty & Staff for transition to the new Jenzabar EX Budget Module * Other duties as assigned Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Vice President for Business & Finance. APPLICATION PROCEDURES: Please submit a Benedict College Employment Application which is on the College's website (***************** along with a resume, three letters of reference and an official transcript. No phone calls please; the position will be open until filled. Applicant information should be submitted to: Office of Human Resources Benedict College 1600 Harden Street Columbia, SC 29204 Or submit via email at ****************************
    $87k-120k yearly est. Easy Apply 60d+ ago
  • Treasurer (Remote)

    Judaica4Me

    Remote job

    As the non-profit organizations Treasurer, you will be responsible; To ensure that the organization complies with its governing document, charity law, company law and any other relevant legislation or regulations. To ensure that the organization pursues its objects as defined in its governing document. To ensure the organization applies its resources exclusively in pursuance of its objects (the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are). To contribute actively to the board of trustees' role in giving firm strategic direction to the organization, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets. To safeguard the good name and values of the organization. To ensure the financial stability of the organization. To protect and manage the property of the non-profit Ensuring equipment and assets are adequately maintained and insured Contributing to the fundraising strategy of the organization Liaise with relevant staff, board members and/or volunteers to ensure the financial viability of the organization. Make fellow committee members aware of their financial obligations and take a lead in interpreting financial data to them. Regularly report the financial position at board meetings (balance sheet, cash flow, fundraising performance etc). Oversee the production of an annual budget and propose its adoption at the last meeting of the previous financial year. Ensure proper records are kept and that effective financial procedures and controls are in place Appraising the financial viability of plans, and proposals Lead on appointing and liaising with auditors/an independent examiner. Oversee the staff in ensuring posting and bookkeeping is kept up-to-date. Oversee payments to creditors as appropriate. Oversee the arrangements to collect payments from debtors and bank payments, to claim gift aid annually and to manage the appropriate records promptly. Experience: Good organizational skills Excellent numerical skills. Commitment to the organisation General IT skills and a willingness to use Judaica4Me IT systems. Ability to work effectively as a member of a team. Strategic vision. Good understanding of risk management and appetite re strategic growth Good, independent judgement. Willingness to speak their mind. Willingness to be available to staff for advice and enquiries on an ad hoc basis. Ability to communicate clearly. Financial qualifications and experience desirable. Some experience of non-profit finance, and fundraising schemes desirable.
    $53k-120k yearly est. 60d+ ago
  • Treasurer

    Do It Outdoors Media 3.7company rating

    Remote job

    About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As Treasurer, you will lead, design and execute our treasury and capital strategy. You will ensure the company maintains liquidity, manages financial risk, optimizes working capital, and supports both day‑to‑day operations and long‑term growth. You will partner closely with the Chief Financial Officer, Finance team, business leadership, and external stakeholders (banks, investors, auditors) to optimize our financial position across the markets in which we operate. You will have responsibility for treasury operations, cash forecasting, banking relationships, debt / capital structure, risk management (FX, interest, counterparty), and compliance with relevant regulations. Responsibilities Cash & Liquidity Management Maintain daily oversight of cash balances, bank accounts, and short-term liquidity requirements. Develop and maintain cash flow forecasting models (weekly, monthly, quarterly) across segments and geographies. Ensure sufficient liquidity for operations, investment, and strategic initiatives. Optimize liquidity returns on cash Drive working capital optimization (receivables, payables, cash conversion cycles). Banking, Capital & Funding Manage relationships with banking partners, negotiate credit facilities, overdrafts, and financing lines. Structure and execute borrowing, capital, or refinancing initiatives as needed. Oversee debt compliance requirements, covenant tracking, and interest expense optimization. Risk Management & Hedging Identify financial risks (currency, interest rate, counterparty, liquidity) and design mitigation strategies. Execute hedging strategies to manage exposures. Monitor market conditions, interest rate forecasts, and currency trends. Treasury Operations & Controls Define and maintain treasury policies, procedures, control frameworks, and approval authorities. Oversee payments, transfers, foreign exchange operations, and bank reconciliations. Ensure segregation of duties, audit readiness, and strong internal controls. Lead treasury systems implementation or improvements (e.g. Treasury Management Systems, banking platforms). Strategic Financial Planning & Reporting Provide forecasts, scenario modeling, and strategic input to the Executive Team and Board. Present liquidity, capital, and risk outlook in management and risk committee meetings. Collaborate with FP&A, Accounting, Tax, and Legal to align projections, budgets, and capital plans. Support M&A, investments, or expansion projects by providing financial structuring input and diligence on potential acquisitions. Compliance, Audit & Stakeholder Management Ensure compliance with local, national, and international regulatory, tax, and financial rules. Liaise with auditors, tax advisors, external counsel, and regulators as needed. Maintain clear documentation and audit trails for all treasury activities. Support internal and external audits of treasury functions. Drive continuous improvement in processes, systems, and reporting in treasury operations. Qualifications Bachelor's degree in Finance, Economics, Accounting, or a related field (master's or MBA is a plus). Professional treasury or finance certification is strongly desirable (e.g. CertT, AMCT, CTP, ACT qualifications, CFA). Significant (e.g. 7+ years) experience in treasury, corporate finance, or banking in cross‑border or multi‑jurisdictional settings. Demonstrable track record in cash forecasting, liquidity planning, banking relationships, and risk management. Experience working with multiple currencies, cross‑border cash pooling, FX, and interest rate hedging. Prior involvement in capital raising, debt/credit structuring, or refinancing desirable. Experience with treasury systems, treasury management tools, or ERP integrations. Experience with NetSuite a plus. Strong analytical, quantitative, and modeling capabilities. Excellent communication and presentation skills-able to convey complex financial matters to non‑finance leadership. High integrity and ethical standards, with strong attention to detail and controls. Strategic mindset, proactive, ability to anticipate challenges and lead initiatives. Comfortable working in a fast‑paced, decentralized, remote environment. Collaborative, business partnering orientation. Familiarity with financial regulation and compliance in the relevant jurisdictions Ability to travel occasionally (for bank meetings, investor meetings, audits and finance team meetings). Proficiency in financial systems (Excel, treasury tools, ERP) and willingness to adopt new technology. Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that ‘apply' button. Unlimited Vacation Flexible Working Options Health Insurance Parental Leave Employee Stock Option Plan Home Office Allowance Professional Development Stipend Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team , where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote
    $56k-119k yearly est. Auto-Apply 58d ago

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