What does a director of outreach do?
Directors of Outreach are responsible for leading the implementation of outreach initiatives for a community or organization. Their duties include developing partnership outreach strategies, supporting policy advocacy work improvements, facilitating the evaluation of CRM and the internal system, and developing a strategy on program material's production and dissemination. They work closely with the policy and program team in aligning the organization's objectives, manage resources, assist in setting targets, tracking staff performance, and training development.
Director of outreach responsibilities
Here are examples of responsibilities from real director of outreach resumes:
- Manage social media presence such as Facebook page and electronic communications.
- Manage admission, referral and educational activities for primary care patients treat by mobile medical services van.
- Experience with rules governing Medicaid, Medicare and private health insurance's services.
- Produce content for corporate Intranet, weekly and monthly newsletters, conference calls, and other communication vehicles.
- Provide oversight for multiple departments: client services, classroom instruction, client community employment, client in-house training and production.
- Develop and deliver training to regional intranet homepage owners.
- Conduct on-site service visits in order to resolve issues, educate staff/providers on Medicaid member enrollment process and provider credentialing process.
- Coordinate and produce weekly storewide meetings, creating PowerPoint presentations and videos to gain associate buy-in and deliver a uniform message.
- Establish client SharePoint sites for project content, deliverables and communications.
- Direct the administrative and clinical operations of rehabilitation services for a two-campus 325-bed acute-care hospital and hospital-base home health agency.
Director of outreach skills and personality traits
We calculated that 14% of Directors Of Outreach are proficient in Patients, Local Community, and Community Organizations. They’re also known for soft skills such as Analytical skills, Managerial skills, and Time-management skills.
We break down the percentage of Directors Of Outreach that have these skills listed on their resume here:
- Patients, 14%
Developed tools to identify patients with reduced access to health care and implemented procedures to increase enrollment in critical programming.
- Local Community, 7%
Planned and implemented programs and activities that promoted meaningful relationships among church members and targeted important needs in the local community.
- Community Organizations, 6%
Build relationships with regional churches, businesses and community organizations to recruit volunteers and generate financial support.
- Medicare, 6%
Developed network for Medicare Advantage Special Needs Plan; hospital and physician contracting and network development.
- Develop Professional Relationships, 5%
Plan, strategize & develop professional relationships with agencies working with LGBT, HIV positive & communities of color.
- Community Relations, 5%
Developed and implemented community relations and contact methods for residents and businesses in the area.
Most directors of outreach use their skills in "patients," "local community," and "community organizations" to do their jobs. You can find more detail on essential director of outreach responsibilities here:
Analytical skills. To carry out their duties, the most important skill for a director of outreach to have is analytical skills. Their role and responsibilities require that "social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization." Directors of outreach often use analytical skills in their day-to-day job, as shown by this real resume: "streamlined an access database of local businesses reducing overall workload for committee members. "
Managerial skills. Another essential skill to perform director of outreach duties is managerial skills. Directors of outreach responsibilities require that "social and community service managers spend much of their time administering budgets and responding to a variety of issues." Directors of outreach also use managerial skills in their role according to a real resume snippet: "worked directly with senior managerial staff: legal, marketing, project management. "
Time-management skills. Another skill that relates to the job responsibilities of directors of outreach is time-management skills. This skill is critical to many everyday director of outreach duties, as "social and community service managers must prioritize and handle numerous tasks, often in a short timeframe." This example from a resume shows how this skill is used: "coordinated all efforts for donor database management, gift acknowledgements and donation data entry with a priority on timeliness and accuracy. "
Problem-solving skills. A big part of what directors of outreach do relies on "problem-solving skills." You can see how essential it is to director of outreach responsibilities because "social and community service managers must be able to address client, staff, and agency-related issues." Here's an example of how this skill is used from a resume that represents typical director of outreach tasks: "provided training programs for homeowners regarding radon risks and solutions. "
Communication skills. A commonly-found skill in director of outreach job descriptions, "communication skills" is essential to what directors of outreach do. Director of outreach responsibilities rely on this skill because "social and community service managers must be able to speak and write clearly." You can also see how director of outreach duties rely on communication skills in this resume example: "provide daily supervision of health education, outreach and telecommunication staff. "
The three companies that hire the most director of outreachs are:
- Oak Street Health10 directors of outreach jobs
- Community Health Systems9 directors of outreach jobs
- Americorps9 directors of outreach jobs
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Compare different directors of outreach
Director of outreach vs. Student manager
Student managers are executives who assist in coaching staff with practice management and games. They are employed to ensure the efficient and safe operation of the organizations. Their responsibilities include chasing work for the excluded students, student monitoring, positive role models, supporting students in need, and assisting with the transition. This job's necessary skills include effective communication, knowledge of external agencies, and the right education level with passing grades in math and English.
There are some key differences in the responsibilities of each position. For example, director of outreach responsibilities require skills like "patients," "local community," "community organizations," and "medicare." Meanwhile a typical student manager has skills in areas such as "customer service," "food safety," "food service," and "food preparation." This difference in skills reveals the differences in what each career does.
Student managers tend to make the most money working in the education industry, where they earn an average salary of $50,101. In contrast, directors of outreach make the biggest average salary, $71,001, in the health care industry.The education levels that student managers earn slightly differ from directors of outreach. In particular, student managers are 15.3% less likely to graduate with a Master's Degree than a director of outreach. Additionally, they're 2.2% less likely to earn a Doctoral Degree.Director of outreach vs. House manager
A household manager is someone who manages a household completely. Household managers have various duties and may manage staff depending on the size of a household. They can train and supervise the household staff. It is their job to organize and monitor the maintenance of the property and to manage household inventories. They arrange entertainment on social events and make travel and holiday arrangements. Also, they do administrative duties like budgeting, paying bills, and managing household schedules. To become a household manager, one must have a wide range of relevant skills and valuable job experience in a related job.
Each career also uses different skills, according to real director of outreach resumes. While director of outreach responsibilities can utilize skills like "patients," "local community," "community organizations," and "medicare," house managers use skills like "autism," "developmental disabilities," "compassion," and "direct support."
House managers may earn a lower salary than directors of outreach, but house managers earn the most pay in the education industry with an average salary of $36,188. On the other hand, directors of outreach receive higher pay in the health care industry, where they earn an average salary of $71,001.In general, house managers achieve lower levels of education than directors of outreach. They're 13.2% less likely to obtain a Master's Degree while being 2.2% less likely to earn a Doctoral Degree.Director of outreach vs. Home manager
A home manager is responsible for a home's overall operation. Your duties typically include managing household schedules and calendars, planning and organizing events, and overseeing maintenance projects. In addition, you will be tasked to manage household bills and ensure good upkeep and maintenance of the house. Other duties include supervising other members of the household staff, ensuring the security and safety of the property at all times, and running errands, including shopping. You will also be responsible for managing the household inventory.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a director of outreach is likely to be skilled in "local community," "community organizations," "medicare," and "develop professional relationships," while a typical home manager is skilled in "home health," "patient care," "cleanliness," and "excellent organizational."
Home managers earn the best pay in the manufacturing industry, where they command an average salary of $82,414. Directors of outreach earn the highest pay from the health care industry, with an average salary of $71,001.home managers typically earn lower educational levels compared to directors of outreach. Specifically, they're 13.2% less likely to graduate with a Master's Degree, and 2.3% less likely to earn a Doctoral Degree.Director of outreach vs. Residential manager
A residential manager coordinates and oversees all activities that happen in a residential building. They work with their employers to market their apartments and ensure all the occupants qualify to be in the building. They are often the face of the building and also manage the financials of the residential building. Their duties and responsibilities include marketing the building, encouraging tenants, and keeping financial records of all property operations.
Types of director of outreach
Updated January 8, 2025
