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Become A Director Of Professional Services

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Working As A Director Of Professional Services

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director Of Professional Services Do At Nuance

* Leadership of Global Professional Services for the Imaging division of Nuance, including P&L.
* Ensure client engagements are delivered in a manner which meets/exceeds customer expectations.
* Partner with Sales, Alliances, and Marketing, to effectively position and sell professional services through our partner channels.
* Maintain a goals and objectives focus for the organization.
* Develop and implement plans to meet business and team metrics, ensuring attainment of Key Performance Indicators.
* Accountable for utilization and margin targets.
* Manage the highly skilled and geographically distributed professional services teams including hiring, performance management and reviews, professional development, and coaching.
* Work to ensure that Nuance products are appropriately utilized and strive to increase overall adoption.
* Serve as senior-level contact for large or strategic customers and partners.
* Travel to customer and company sites as required. (Estimate 25% travel

What Does A Director Of Professional Services Do At Brookdale Senior Living

* Provides input and plans in the overall development and administration of the Agency.
* Directs implementation of approved work methods, patient care model and procedures that reflect elements essential to rendering high quality care.
* Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program.
* Reviews and evaluates existing policies and practices to determine if current method provides the means for the staff to carry out their responsibilities and achieve projected goals.
* Participates in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel.
* Responsible for orienting and competency evaluation of all RN Case Managers.
* Provides RN Case Management mentoring through education, general meetings, timely evaluations and management of productivity expectations.
* Responsible for interviewing and hiring all associates as applicable.
* Maintains the agency in a state of survey readiness at all times.
* Ensures the agency complies with all state, local and federal regulatory requirements.
* Reports weekly on the Home Health Agency Key Performance Indicators.
* Provides clinical oversight for all home health and outpatient therapy patients including evaluations of utilization of visits, re-certifications, discharges, adverse events, etc.
* Coordinates case conferences oversight with each discipline reporting to ensure quality care for patients.
* Ensures that an effective quality assurance program is established and maintained, including the oversight of all required agency manuals.
* Manages activities of the agency in a manner that is fiscally responsible and that supports the accomplishment of business objectives.
* Enforces home health model by following workflow process as established and holding accountable team members to task assignments.
* Reviews key benchmark reports with team members, sets clear expectations on performance, provides training/resource to achieve expectations and holds firm accountability.
* Maintains effective and efficient ongoing communication with the RDO, reporting all operational aspects of the agency related to patient care, financial operations, physician relations, community relations or other areas impacting the agency performance.
* Completes periodic review of policies relevant to patient care with Advisory Committee.
* Serves as member of the Advisory Committee.
* Assists with and participates in Continuous Quality Improvement Program as required including chart audits and oversight of adverse events.
* Adheres to established confidentiality standards as required by Innovative Senior Care and HIPPA concerning patient information

What Does A Director Of Professional Services Do At Fiserv

* Blend industry expertise and Professional Services consulting frameworks with existing PS practices to define a go forward Biller PS framework.
* Develop and implement plans to achieve long-term strategic objectives that drive the company forward.
* Develop and execute long and short range sales plans to meet and exceed sales objectives as established by the Sales Director.
* Coordinate pricing and develop and present client proposals and presentations that effectively communicate the Fiserv value proposition.
* Coordinate with legal resources internally in the negotiation of new agreements with prospective clients
* Support integrated sales efforts by facilitating cross-sell opportunities with Fiserv clients inside and outside of Biller Solutions.
* Exceed expectations using clear logical communication and by acting as a strong senior leader in client interactions.
* Leverage past experience and strong communication skills to collaborate effectively with clients.
* Ensure that quality targets are meaningful, clearly communicated, monitored and achieved.
* Remain focused on long-term goals when executing against short-term objectives.
* Consult to understand how the business works and create innovative strategies to grow business or increase efficiency

What Does A Director Of Professional Services Do At Vmware

* Engage with executive stakeholders in Professional Services, Finance, Market Intelligence, Pricing and corporate development to identify core capabilities.
* Assemble current state models related to Pricing, Service Portfolio Value, Market Research and Technology Consumption trends.
* Drive the development of comprehensive fact base on current state models including financial footprint, infrastructure, tools, process frameworks, activities and yield.
* Drive the development and maintenance plan of consolidated industry benchmarks related to service pricing trends, packaging and consumption models, and service portfolio valuation.
* Expose facts to executive stakeholders to identify areas of strength and opportunities for change.
* Develop a go forward model and socialize to gain consensus and capture critical feedback.
* Develop and drive integrated change program with key stakeholders in Professional Services, Finance, Pricing, Market Intellegence and corporate development.
* Define and implement VMware service pricing strategy.
* Develop a framework for valuation of existing service portfolio assets.
* Develop and own an engagement process to action strategic decisions releated to acquisitions and divestitures.
* Capture, collate, synthesize and present analysis to senior executive team

What Does A Director Of Professional Services Do At Broadridge Financial Solutions

* Supervise the organization's professional services and consulting program in the areas of business operations, strategy, and organizational performance.
* You will develop consulting business and provide expertise in areas such as strategic development, organizational change, and process improvement and effectiveness
* Manage contracts, project time lines, and deliverables and ensure quality of work performed.
* May recruit and train consultants.
* Oversee the development of business process related solutions for clients.
* Viewed by customers as a consultant.
* You will define client needs, determine a strategy and develop a plan/proposal for delivery of the project which generally leads to a client's internal process or function being modified for improved efficiency and effectiveness
* Work on complex issues where analysis of situations or data requires an in-depth knowledge of the client of the topic
* You will participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people

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How To Become A Director Of Professional Services

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Of Professional Services jobs

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Director Of Professional Services Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • German

  • Portuguese

  • French

  • Carrier

  • Japanese

  • Hebrew

  • Mandarin

  • Tagalog

  • Chinese

  • Gujarati

  • Romanian

  • Greek

  • Hindi

  • Dakota

  • Urdu

  • Arabic

  • Marathi

  • Thai

  • Italian

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Director Of Professional Services

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Director Of Professional Services Education

Director Of Professional Services

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Real Director Of Professional Services Salaries

Job Title Company Location Start Date Salary
Regional Director, Professional Services Misys International Banking Systems Inc. New York, NY Jan 24, 2011 $280,000
SR. Director of Professional Services Progress Software Corporation Santa Clara, CA Sep 10, 2010 $200,000
Director, Professional Services & Technology Mediamorph, Inc. Los Angeles, CA Nov 01, 2016 $190,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Oct 06, 2014 $182,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Dec 01, 2012 $180,000
Director, Professional Services Risk Management Solutions, Inc. Hoboken, NJ Oct 16, 2015 $172,370
Director, AML Professional Services Actimize Inc. New York, NY Apr 01, 2014 $170,000
Director AML, Professional Services Actimize Inc. New York, NY Oct 15, 2015 $170,000
Director of Professional Services Euclides Technologies Inc. Cambridge, MA Sep 30, 2015 $168,000
Director of Professional Services Boardvantage, Inc. Menlo Park, CA Aug 01, 2014 $165,000
Director, Professional Services .09) Inovx Solutions Houston, TX Sep 26, 2016 $162,900
Director, Professional Services Inovx Solutions Irvine, CA Sep 26, 2013 $162,500
Director of Professional Services Rxlogix Corporation Princeton, NJ May 17, 2016 $162,000
Director of Professional Services Strategic Systems & Technology Corporation Suwanee, GA Nov 09, 2016 $155,000 -
Director of Professional Services Strategic Systems & Technology Corporation Suwanee, GA Jul 21, 2016 $154,565 -
Senior Director, Professional Services Pros, Inc. Houston, TX Dec 12, 2015 $154,488
Director, Professional Services Linedata Lending and Leasing Inc. Broomfield, CO Jan 08, 2016 $153,050
Director, Professional Services Linedata Lending and Leasing Inc. Denver, CO Jan 08, 2016 $153,050
Director, Professional Services Actimize Inc. New York, NY Apr 15, 2010 $150,000
Director, Professional Services Exzac Inc. Jersey City, NJ Sep 07, 2011 $150,000
Director, Professional Services Sales Executive Actimize, Inc. New York, NY Aug 27, 2015 $147,828
Director, Professional Services Rightscale, Inc. Santa Barbara, CA Dec 01, 2010 $144,747
Associate Director, Professional Services Saama Technologies, Inc. Sunnyvale, CA Nov 21, 2016 $139,860
Director of Professional Services-Supply Chain C Toolsgroup, Inc. Boston, MA Mar 04, 2013 $135,000
Director, Professional Services Yodlee, Inc. Redwood City, CA Jan 20, 2014 $132,475 -
Associate Director, Professional Services World Economic Forum USA Inc. New York, NY Mar 15, 2014 $130,000
Director, Professional Services Merkle, Inc. Marlborough, MA Aug 24, 2009 $130,000
Director of Professional Services Zensar Technologies Im, Inc. (F/K/A Akibia, Inc.) Westborough, MA Apr 29, 2015 $130,000
Director, Professional Services Liveops, Inc. Santa Clara, CA Oct 26, 2010 $124,200
Delivery Director of Professional Services Blue Wolf Group LLC Morrisville, NC Nov 14, 2011 $120,399

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Top Skills for A Director Of Professional Services


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Top Director Of Professional Services Skills

  1. Professional Services Organization
  2. Service Delivery
  3. Project Management
You can check out examples of real life uses of top skills on resumes here:
  • Created and developed a professional services organization with 6 combined field services engineers and enterprise architects.
  • Managed business development, service delivery, staffing, budgets, and gross margin on multiple accounts and large projects.
  • Developed and conducted several classes in Leadership and Project Management at a National Level for Senior Management.
  • Led a team of Technical Consultants, Project Managers, Support Engineers and Documentation and Training personnel.
  • Consult with financial services clients on competitive and strategic positioning.

Top Director Of Professional Services Employers

Director Of Professional Services Videos

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