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Become A Director Of Professional Services

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Working As A Director Of Professional Services

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $133,000

    Average Salary

What Does A Director Of Professional Services Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Director Of Professional Services

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Director Of Professional Services Career Paths

Director Of Professional Services
Vice President
Managing Director
11 Yearsyrs
Vice President Of Professional Services
13 Yearsyrs
Executive Director
Chief Executive Officer
8 Yearsyrs
Senior Director
Operations Vice President
11 Yearsyrs
Business Development Director
Chief Operating Officer
11 Yearsyrs
Business Development Director
11 Yearsyrs
Operations Vice President
Executive Vice President
11 Yearsyrs
Clinical Services Director
Regional Director
9 Yearsyrs
Clinical Services Director
11 Yearsyrs
Chief Operating Officer
President & Chief Operating Officer
13 Yearsyrs
Managing Director
Founder And Chief Executive Officer
7 Yearsyrs
Program Director
Clinical Director
9 Yearsyrs
President
Board Of Directors Member
8 Yearsyrs
Senior Vice President
Chief Marketing Officer
10 Yearsyrs
Director, Service Delivery
Nursing Director
9 Yearsyrs
Director, Service Delivery
12 Yearsyrs
Vice President Of Information Technology
Chief Information Officer
11 Yearsyrs
Vice President Of Information Technology
12 Yearsyrs
President/Chief Executive Officer
Director Of Strategy
11 Yearsyrs
Director Program Management
Operations Director
9 Yearsyrs
Director Program Management
12 Yearsyrs
Regional Vice President
Sales Vice President
12 Yearsyrs
Regional Vice President
11 Yearsyrs
Chief Executive Officer
Business Director
10 Yearsyrs
Vice President Of Professional Services
Chief Technology Officer
11 Yearsyrs
Clinical Director
Director Of Clinical Operations
12 Yearsyrs
Technical Director
Information Technology Director
10 Yearsyrs
Product Management Director
Director Of Project Management
12 Yearsyrs
Client Services Vice President
Service Director
9 Yearsyrs
Director, Customer Support
Director Of Service And Operations
11 Yearsyrs
Chief Technology Officer
Global Director
14 Yearsyrs
Vice President & General Manager
Regional Director Of Operations
11 Yearsyrs
Quality Assurance Director
Director Of Quality
14 Yearsyrs
Quality Assurance Director
11 Yearsyrs
Branch Director
Area Director
8 Yearsyrs
Branch Director
8 Yearsyrs
Director Of Sales And Marketing
Account Director
9 Yearsyrs
Director Of Sales And Marketing
9 Yearsyrs
Director Of Business Operations
Finance Vice President
10 Yearsyrs
Director Of Business Operations
10 Yearsyrs
Engineering Director
Director Of Facilities
11 Yearsyrs
Engineering Director
13 Yearsyrs
Director Of Information Technology Services
Director Of Information Management
10 Yearsyrs
Director Of Sales Engineering
Director Of Sales
10 Yearsyrs
Medical Director
Chief Nursing Officer
13 Yearsyrs
Medical Director
9 Yearsyrs
Director Of Information Management
Revenue Director
13 Yearsyrs
Deputy Director
Chief Of Staff
7 Yearsyrs
Deputy Director
9 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Director Of Professional Services
Staff Nurse 10.6%
Manager 6.4%
Consultant 4.9%
Director 4.7%
Top Careers After Director Of Professional Services
Consultant 7.2%
Director 6.7%
Principal 4.1%

Do you work as a Director Of Professional Services?

Average Yearly Salary
$133,000
View Detailed Salary Report
$94,000
Min 10%
$133,000
Median 50%
$133,000
Median 50%
$133,000
Median 50%
$133,000
Median 50%
$133,000
Median 50%
$133,000
Median 50%
$133,000
Median 50%
$186,000
Max 90%
Best Paying Company
Baker McKenzie
Highest Paying City
San Francisco, CA
Highest Paying State
Utah
Avg Experience Level
3.2 years
How much does a Director Of Professional Services make at top companies?
The national average salary for a Director Of Professional Services in the United States is $133,246 per year or $64 per hour. Those in the bottom 10 percent make under $94,000 a year, and the top 10 percent make over $187,000.

Real Director Of Professional Services Salaries

Job Title Company Location Start Date Salary
Regional Director, Professional Services Misys International Banking Systems Inc. New York, NY Jan 24, 2011 $280,000
SR. Director of Professional Services Progress Software Corporation Santa Clara, CA Sep 10, 2010 $200,000
Professional Services Director, Americas Smartstream Technologies, Inc. New York, NY Oct 01, 2011 $190,000
Director, Professional Services & Technology Mediamorph, Inc. Los Angeles, CA Nov 01, 2016 $190,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Oct 06, 2014 $182,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Dec 01, 2012 $180,000
Director, Professional Services & Consulting Adaptive Spectrum & Signal Alignment, Inc. Redwood City, CA Sep 01, 2011 $175,000
Director, Professional Services Risk Management Solutions, Inc. Hoboken, NJ Oct 16, 2015 $172,370
Director, AML Professional Services Actimize Inc. New York, NY Apr 01, 2014 $170,000
Director AML, Professional Services Actimize Inc. New York, NY Oct 15, 2015 $170,000
Director of Professional Services Euclides Technologies Inc. Cambridge, MA Sep 30, 2015 $168,000
Director of Professional Services Boardvantage, Inc. Menlo Park, CA Aug 01, 2014 $165,000
Director, Professional Services .09) Inovx Solutions Houston, TX Sep 26, 2016 $162,900
Director, Professional Services Inovx Solutions Irvine, CA Sep 26, 2013 $162,500
Director of Professional Services Strategic Systems & Technology Corporation Suwanee, GA Jul 21, 2016 $154,565 -
$164,565
Senior Director, Professional Services Pros, Inc. Houston, TX Dec 12, 2015 $154,488
Director, Professional Services Linedata Lending and Leasing Inc. Denver, CO Jan 08, 2016 $153,050
Director, Professional Services Linedata Lending and Leasing Inc. Broomfield, CO Jan 08, 2016 $153,050
Director, Professional Services Actimize Inc. New York, NY Apr 15, 2010 $150,000
Director, Professional Services Exzac Inc. Jersey City, NJ Sep 07, 2011 $150,000
Director, Professional Services Sales Executive Actimize, Inc. New York, NY Aug 27, 2015 $147,828
Director, Professional Services Rightscale, Inc. Santa Barbara, CA Dec 01, 2010 $144,747
Associate Director, Professional Services Saama Technologies, Inc. Sunnyvale, CA Nov 21, 2016 $139,860
Director of Professional Services-Supply Chain C Toolsgroup, Inc. Boston, MA Mar 04, 2013 $135,000
Director, Professional Services Yodlee, Inc. Redwood City, CA Jan 20, 2014 $132,475 -
$161,490
Director of Professional Services Zensar Technologies Im, Inc. (F/K/A Akibia, Inc.) Westborough, MA Apr 29, 2015 $130,000
Associate Director, Professional Services World Economic Forum USA Inc. New York, NY Mar 15, 2014 $130,000
Director, Professional Services Merkle, Inc. Marlborough, MA Aug 24, 2009 $130,000
Director, Professional Services Liveops, Inc. Santa Clara, CA Oct 26, 2010 $124,200
Delivery Director of Professional Services Blue Wolf Group LLC Morrisville, NC Nov 14, 2011 $120,399

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Top Skills for A Director Of Professional Services

  1. Professional Services Organization
  2. Service Delivery
  3. Project Management
You can check out examples of real life uses of top skills on resumes here:
  • Formed, staffed and managed the Professional Services Organization, responsible for implementation, training and customization of client implementations.
  • Provided strategic leadership in design and implementation of comprehensive suite of service delivery methodologies based on ISO 9004.2 process model.
  • Planned and managed special projects for high profile accounts; introduced and maintained project management processes, guidelines and methodologies
  • Prepared, reviewed and controlled the operating budgets of a non-profit organization to ensure compliance with appropriation.
  • Rendered hands-on supervision to 50 technical consultants.

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Top 10 Best States for Directors Of Professional Services

  1. New York
  2. Virginia
  3. New Jersey
  4. Delaware
  5. Colorado
  6. District of Columbia
  7. Rhode Island
  8. Massachusetts
  9. Texas
  10. Pennsylvania
  • (1,076 jobs)
  • (600 jobs)
  • (491 jobs)
  • (55 jobs)
  • (425 jobs)
  • (213 jobs)
  • (73 jobs)
  • (635 jobs)
  • (1,101 jobs)
  • (628 jobs)

Director Of Professional Services Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,896 Director Of Professional Services resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Director Of Professional Services Resume

View Resume Examples

Director Of Professional Services Demographics

Gender

Male

53.8%

Female

38.2%

Unknown

8.0%
Ethnicity

White

62.2%

Hispanic or Latino

14.2%

Black or African American

11.5%

Asian

8.1%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

31.7%

Portuguese

9.5%

German

9.5%

French

7.9%

Hebrew

4.8%

Japanese

4.8%

Carrier

4.8%

Arabic

4.8%

Dakota

3.2%

Mandarin

3.2%

Marathi

1.6%

Chinese

1.6%

Greek

1.6%

Romanian

1.6%

Albanian

1.6%

Hindi

1.6%

Tagalog

1.6%

Urdu

1.6%

Gujarati

1.6%

Thai

1.6%
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Director Of Professional Services Education

Schools

University of Phoenix

17.4%

Texas A&M University

5.9%

University of Florida

5.9%

New York University

5.6%

Villanova University

5.6%

Pennsylvania State University

5.0%

University of Texas at Austin

5.0%

Babson College

4.7%

Georgia State University

4.3%

Brigham Young University

4.0%

Syracuse University

3.7%

Arizona State University

3.7%

Stanford University

3.7%

Walden University

3.7%

Columbia University

3.7%

Purdue University

3.7%

Georgia Institute of Technology -

3.7%

University of Pittsburgh -

3.7%

Michigan State University

3.4%

Fairleigh Dickinson University

3.4%
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Majors

Business

25.6%

Nursing

23.6%

Computer Science

8.0%

Management

4.7%

Finance

4.2%

Electrical Engineering

3.7%

Health Care Administration

3.3%

Computer Information Systems

3.3%

Marketing

3.1%

Accounting

2.8%

Project Management

2.2%

Management Information Systems

2.1%

Economics

2.0%

Psychology

1.9%

Information Technology

1.9%

Education

1.8%

Communication

1.8%

Social Work

1.3%

Political Science

1.3%

English

1.3%
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Degrees

Bachelors

40.1%

Masters

33.6%

Other

11.5%

Associate

7.9%

Doctorate

3.0%

Certificate

2.7%

Diploma

1.1%

License

0.1%
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