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Become A Director Of Professional Services

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Working As A Director Of Professional Services

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does A Director Of Professional Services Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Director Of Professional Services

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Director Of Professional Services jobs

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Average Length of Employment
Senior Director 3.9 years
Director 3.7 years
Practice Director 3.2 years
Solutions Director 2.7 years
Engagement Manager 2.5 years
Top Employers Before
Manager 6.0%
Consultant 4.8%
Director 4.8%
Top Employers After
Consultant 7.7%
Director 5.9%
Principal 3.9%
President 3.3%

Director Of Professional Services Demographics

Gender

Male

59.0%

Female

38.7%

Unknown

2.2%
Ethnicity

White

81.0%

Asian

8.7%

Hispanic or Latino

7.5%

Unknown

2.3%

Black or African American

0.6%
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Languages Spoken

Spanish

32.0%

German

14.0%

Portuguese

6.0%

French

6.0%

Carrier

6.0%

Japanese

4.0%

Hebrew

4.0%

Mandarin

4.0%

Tagalog

2.0%

Chinese

2.0%

Gujarati

2.0%

Romanian

2.0%

Greek

2.0%

Hindi

2.0%

Dakota

2.0%

Urdu

2.0%

Arabic

2.0%

Marathi

2.0%

Thai

2.0%

Italian

2.0%
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Director Of Professional Services Education

Schools

University of Phoenix

15.6%

Villanova University

7.1%

University of Florida

6.2%

New York University

5.3%

Georgia State University

5.3%

Stanford University

5.3%

Babson College

4.9%

Brigham Young University

4.4%

Pennsylvania State University

4.4%

University of Texas at Austin

4.4%

Purdue University

4.4%

Arizona State University

4.0%

Carnegie Mellon University

4.0%

University of New Hampshire

3.6%

Michigan State University

3.6%

Temple University

3.6%

Rochester Institute of Technology

3.6%

University of Missouri - Columbia

3.6%

Boston University

3.6%

Syracuse University

3.1%
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Majors

Business

26.3%

Nursing

18.6%

Computer Science

8.5%

Management

5.3%

Finance

5.2%

Electrical Engineering

4.0%

Computer Information Systems

3.9%

Health Care Administration

3.5%

Marketing

3.1%

Project Management

3.0%

Accounting

2.8%

Management Information Systems

2.6%

Education

2.1%

Psychology

1.9%

Economics

1.8%

Information Technology

1.8%

Communication

1.7%

Computer Engineering

1.5%

Social Work

1.3%

Public Health

1.1%
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Degrees

Bachelors

39.5%

Masters

34.0%

Other

12.9%

Associate

6.5%

Certificate

3.6%

Doctorate

2.5%

Diploma

0.9%

License

0.1%
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Internship
Temporary

Real Director Of Professional Services Salaries

Job Title Company Location Start Date Salary
Regional Director, Professional Services Misys International Banking Systems Inc. New York, NY Jan 24, 2011 $280,000
SR. Director of Professional Services Progress Software Corporation Santa Clara, CA Sep 10, 2010 $200,000
Director, Professional Services & Technology Mediamorph, Inc. Los Angeles, CA Nov 01, 2016 $190,000
Professional Services Director, Americas Smartstream Technologies, Inc. New York, NY Oct 01, 2011 $190,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Oct 06, 2014 $182,000
Senior Director, Professional Services Netsuite Inc. Centennial, CO Dec 01, 2012 $180,000
Director, Professional Services & Consulting Adaptive Spectrum & Signal Alignment, Inc. Redwood City, CA Sep 01, 2011 $175,000
Director, Professional Services Risk Management Solutions, Inc. Hoboken, NJ Oct 16, 2015 $172,370
Director, AML Professional Services Actimize Inc. New York, NY Apr 01, 2014 $170,000
Director AML, Professional Services Actimize Inc. New York, NY Oct 15, 2015 $170,000
Director of Professional Services Euclides Technologies Inc. Cambridge, MA Sep 30, 2015 $168,000
Director of Professional Services Boardvantage, Inc. Menlo Park, CA Aug 01, 2014 $165,000
Director, Professional Services .09) Inovx Solutions Houston, TX Sep 26, 2016 $162,900
Director, Professional Services Inovx Solutions Irvine, CA Sep 26, 2013 $162,500
Director of Professional Services Strategic Systems & Technology Corporation Suwanee, GA Jul 21, 2016 $154,565 -
$164,565
Senior Director, Professional Services Pros, Inc. Houston, TX Dec 12, 2015 $154,488
Director, Professional Services Linedata Lending and Leasing Inc. Broomfield, CO Jan 08, 2016 $153,050
Director, Professional Services Linedata Lending and Leasing Inc. Denver, CO Jan 08, 2016 $153,050
Director, Professional Services Actimize Inc. New York, NY Apr 15, 2010 $150,000
Director, Professional Services Exzac Inc. Jersey City, NJ Sep 07, 2011 $150,000
Director, Professional Services Sales Executive Actimize, Inc. New York, NY Aug 27, 2015 $147,828
Director, Professional Services Rightscale, Inc. Santa Barbara, CA Dec 01, 2010 $144,747
Associate Director, Professional Services Saama Technologies, Inc. Sunnyvale, CA Nov 21, 2016 $139,860
Director of Professional Services-Supply Chain C Toolsgroup, Inc. Boston, MA Mar 04, 2013 $135,000
Director, Professional Services Yodlee, Inc. Redwood City, CA Jan 20, 2014 $132,475 -
$161,490
Director, Professional Services Merkle, Inc. Marlborough, MA Aug 24, 2009 $130,000
Director of Professional Services Zensar Technologies Im, Inc. (F/K/A Akibia, Inc.) Westborough, MA Apr 29, 2015 $130,000
Associate Director, Professional Services World Economic Forum USA Inc. New York, NY Mar 15, 2014 $130,000
Director, Professional Services Liveops, Inc. Santa Clara, CA Oct 26, 2010 $124,200
Delivery Director of Professional Services Blue Wolf Group LLC Morrisville, NC Nov 14, 2011 $120,399

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Top Skills for A Director Of Professional Services

ProfessionalServicesOrganizationServiceDeliveryProjectManagementTechnicalConsultantsFinancialRegulatoryCompliancePBusinessDevelopmentOversightCustomerSatisfactionInfrastructureMedicareWebPatientCareHealthcareRFPAdditionalPMOBusinessUnitProductManagement

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Top Director Of Professional Services Skills

  1. Professional Services Organization
  2. Service Delivery
  3. Project Management
You can check out examples of real life uses of top skills on resumes here:
  • Created and developed a professional services organization with 6 combined field services engineers and enterprise architects.
  • Managed business development, service delivery, staffing, budgets, and gross margin on multiple accounts and large projects.
  • Developed and conducted several classes in Leadership and Project Management at a National Level for Senior Management.
  • Led a team of Technical Consultants, Project Managers, Support Engineers and Documentation and Training personnel.
  • Consult with financial services clients on competitive and strategic positioning.

Top Director Of Professional Services Employers

Director Of Professional Services Videos

Leadership in Professional Service Firms" -Laura Empson."

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