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The differences between directors of professional services and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of professional services and a service director. Additionally, a director of professional services has an average salary of $140,429, which is higher than the $114,981 average annual salary of a service director.
The top three skills for a director of professional services include healthcare, client facing and software development. The most important skills for a service director are patients, healthcare, and patient care.
| Director Of Professional Services | Service Director | |
| Yearly salary | $140,429 | $114,981 |
| Hourly rate | $67.51 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 125,635 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A director of professional services is responsible for evaluating and improving the professional services offered by the firm. Directors of professional services assess the operational processes and systems to ensure high-quality outputs and deliverables. They review contracts for project requirements and specifications and design strategic techniques to achieve goals and objectives within the budget limitations and agreed timetables. A director of professional services must have excellent communication and leadership skills, especially in directing the project team for project solutions.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Directors of professional services and service directors have different pay scales, as shown below.
| Director Of Professional Services | Service Director | |
| Average salary | $140,429 | $114,981 |
| Salary range | Between $94,000 And $207,000 | Between $70,000 And $188,000 |
| Highest paying City | San Mateo, CA | San Francisco, CA |
| Highest paying state | Maine | California |
| Best paying company | Kootenai Health | Mayo Clinic |
| Best paying industry | Technology | Technology |
There are a few differences between a director of professional services and a service director in terms of educational background:
| Director Of Professional Services | Service Director | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Most common major | Nursing | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between directors of professional services' and service directors' demographics:
| Director Of Professional Services | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 59.0% Female, 41.0% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |