Director of professional services resume examples from 2026
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How to write a director of professional services resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in director of professional services-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the director of professional services position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a director of professional services resume:
- Healthcare
- Client Facing
- Software Development
- Business Development
- Application Development
- Enterprise Sales
- Project Management
- Customer Satisfaction
- Client Relationships
- Service Delivery
- Process Improvement
- Program Management
- Professional Services Organization
- Patients
- Oversight
- Service Offerings
- Product Development
- Product Management
- Patient Care
- Risk Management
- Account Management
- Pre Sales
- Resource Management
- Saas
- Services Revenue
- Direct Reports
- Regulatory Compliance
- Technical Consultants
- Client Satisfaction
- Medicare
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the director of professional services.
How to write director of professional services experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great director of professional services resumes:
Work history example #1
Senior Project Manager
AT&T
- Collected, summarized and stored RMF and SMF data from MXG using SAS to allow for the production of these reports.
- Evaluated all vendor proposals and business cases containing solutions that provided cost savings or significant ROI and Payback to the organization.
- Supervised the addition and cessation of services from functioning infrastructures.
- Ensured on time delivery of network infrastructure to support Wholesale Wireless customers.
- Designed and managed 1000+ new fiber optic links allowing internet traffic to increase by 30%.
Work history example #2
Director Of Service And Operations
Pfizer
- Culled $2 million out of the operating budget using Lean / Six Sigma process reforms.
- Delivered data and evidence to executive leaders who ultimately invested in generators that provided back-up power to entire research facility.
- Slashed budget by $140,000 over two-year period; renegotiated building leases and reduced staff through attrition.
- Represented the company during numerous FDA/regulatory audits, explaining application of GMP and regulatory standards defined within Standard Operating Procedures.
- Orchestrated and hosted international investigator's meetings in the Americas and South Africa, working in collaboration with clinical development.
Work history example #3
Registered Nurse Case Manager
Mercy Medical Center
- Provided individual and family patient education, concerning diagnosis, treatment, medications and follow-up care.
- Provided care for team of up to seven patients both medical and hematology/ oncology patients.
- Managed hospice patients throughout Mercy Medical Corporation including Mobile and Baldwin Counties of Alabama.
- Worked as an Oncology RN at an oncology clinic per contract for 8 weeks.
- Identified learning needs and utilized opportunities for increased education.
Work history example #4
Information Technology Director
Bosch Security Systems
- Served as the Information Assurance Officer (IAO) for the program office with responsibility for completing server DITSCAP/DIACAP documentation.
- Designed and launched SaaS application and infrastructure generating over $1 million annually in revenue.
- Reduced trouble tickets and outages by 20% by leading the effort to align support processes with ITIL.
- Implemented Disaster Recovery between In-house data center and AWS.
- Assisted Fortune 15 clients in establishing enterprise IT PMO's and manage large programs.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in business
Ashford University, San Diego, CA
2004 - 2005
Master's Degree in business
Miami Dade College, Miami, FL
1986 - 1987
Highlight your director of professional services certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your director of professional services resume:
- Project Management Professional (PMP)
- Basic Life Support for Healthcare and Public Safety (BLS)