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Become A Director Of Programs And Operations

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Working As A Director Of Programs And Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does A Director Of Programs And Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director Of Programs And Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Director Of Programs And Operations jobs

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Average Length of Employment
Director/Manager 4.8 years
Operations Manager 4.1 years
District Director 3.9 years
Area Director 3.7 years
Director 3.7 years
Branch Director 3.3 years
Chief Of Staff 2.6 years
Top Employers Before
Director 7.9%
Internship 4.3%
Consultant 3.2%
Manager 3.2%
Top Employers After
Consultant 12.4%
Director 4.8%
Owner 3.3%
Supervisor 2.9%

Director Of Programs And Operations Demographics

Gender

Male

55.1%

Female

41.9%

Unknown

3.0%
Ethnicity

White

80.6%

Hispanic or Latino

10.8%

Asian

6.5%

Unknown

1.9%

Black or African American

0.3%
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Languages Spoken

Spanish

66.7%

German

8.3%

Swahili

4.2%

Luganda

4.2%

French

4.2%

Greek

4.2%

Persian

4.2%

Russian

4.2%
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Director Of Programs And Operations Education

Schools

University of Phoenix

13.3%

Villanova University

8.0%

Michigan State University

6.7%

Liberty University

5.3%

Arizona State University

5.3%

Purdue University

5.3%

Temple University

4.0%

University of Maryland - University College

4.0%

Wayne State University

4.0%

University of Louisville

4.0%

Southern University and A & M College

4.0%

Pennsylvania State University

4.0%

University of Massachusetts - Lowell

4.0%

Capella University

4.0%

George Washington University

4.0%

Case Western Reserve University

4.0%

University of Cincinnati

4.0%

Columbia University

4.0%

Walden University

4.0%

University of Texas at Austin

4.0%
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Majors

Business

34.2%

Psychology

7.7%

Management

5.8%

Social Work

5.4%

Political Science

4.6%

Communication

3.8%

Finance

3.5%

Marketing

3.5%

Electrical Engineering

3.1%

Education

3.1%

Mechanical Engineering

3.1%

Elementary Education

2.7%

Educational Leadership

2.7%

Criminal Justice

2.7%

Liberal Arts

2.7%

Health Care Administration

2.7%

Fine Arts

2.3%

Public Administration

2.3%

Human Services

2.3%

Human Resources Management

1.9%
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Degrees

Masters

39.4%

Bachelors

36.7%

Other

13.6%

Doctorate

3.6%

Associate

3.4%

Certificate

2.9%

License

0.2%

Diploma

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Director Of Programs And Operations Salaries

Job Title Company Location Start Date Salary
Senior Director, Excellence Program & Operations Burger King Corporation Miami, FL Oct 01, 2011 $170,000
Program Director Operations Research National Railroad Passenger Corporation (Amtrak) Washington, DC Jan 15, 2016 $156,000
Director of Programming & Concert Operations Jazz at Lincoln Center, Inc. New York, NY Apr 13, 2010 $146,000
NPI Operations Program Director JDS Uniphase Corporation Milpitas, CA Aug 22, 2013 $143,083 -
$247,000
Director of Program Operations Futures Group Global LLC Washington, DC Mar 13, 2014 $135,100 -
$165,300
Program Director Operations Research National Railroad Passenger Corporation Washington, DC Mar 17, 2014 $131,000 -
$169,000
Director, Programming and Operations DMX, Inc. Miami, FL Nov 10, 2009 $92,000
Director, Health Programs and Operations Zaethos, Inc. Vienna, VA May 12, 2016 $90,000
Director of Programs and Operations MacHine Intelligence Research Institute Berkeley, CA Nov 19, 2015 $78,811
Director, Programs/Operations (Religious) Consolidated Catholic Administrative Services, Inc. Thornwood, NY Oct 11, 2012 $45,914 -
$50,088

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Top Skills for A Director Of Programs And Operations

FinancialViabilityOversightFacilitiesManagementProgramOperationsBusinessDevelopmentCustomerServiceDailyOperationsLogisticsSuperviseAnnualBudgetProgramManagementHumanResourcesCustomerSatisfactionStrategicPlanPMedicaidDay-To-DayOperationsProfessionalDevelopmentProgramDevelopmentMentalHealth

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Top Director Of Programs And Operations Skills

  1. Financial Viability
  2. Oversight
  3. Facilities Management
You can check out examples of real life uses of top skills on resumes here:
  • Identify administrative and temporary staffing requirements; recruit and provide oversight as necessary.
  • Instituted vital operational controls for administration, billing, and facilities management.
  • Manage total Program Operations team of 200 staff.
  • Directed all program management, marketing, and business development activities.
  • Designed and implemented Customer Service Programs for Disease Management and Wellness Coaching Programs.

Top Director Of Programs And Operations Employers

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Director Of Programs And Operations Videos

Amazon Operations– Pathways Leadership Development Program (MBA/MS)

Career Advice on becoming an Operations Manager by Bruce R (Full Version)

Career Advice on becoming an Operations Manager by Andrew L (Full Version)

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