Director of project management job description

Are you interested in leading and motivating a team, growing a business, and finding new ways to leverage technology to improve the lives of citizens? As Director of Operations for Tyler Technologies NIC - New Mexico division, you will have the opportunity to be part of the management team that is focused on this and more every day.
Who are we?
NIC - New Mexico is a subsidiary Tyler Technologies (NYSE: TYL) the national leader in government technology solutions that create smarter, safer and stronger communities.We are a talented team of innovators, programmers, and project managers dedicated to improving the lives of New Mexicans through web and mobile applications that we build on behalf of our government partner in New Mexico. We are passionately leading a new era of digital public service, using technology to bring government to the people in meaningful and convenient ways.

The Director of Operations is part of the management team with varied and broad responsibilities, including project management, product development, marketing and the service desk management. The Director of Operations is first and foremost a leader and ensures that each team is operating efficiently and effectively. This position serves as a backup to the General Manager, assisting with financial forecasting and budgeting as well as meeting with customers to build and maintain relationships.

Excellent written and verbal communication skills are a requirement for this position, and experience managing teams is a must.

Duties of the Director of Operations include, but are not limited to:

Lead and inspire a team of professional technologists and project managers Provide guidance and oversight to teams responsible for key aspects of the business Develop strategies for growth and execute on tactics that will improve effectiveness and accelerate progress toward our mission Oversee marketing and public relations Seek out and implement improvements to all aspects of the business Manage complex and key eGovernment projects Meet with agencies to discuss existing services, potential projects, and projects in development; create proposals based on scope of work Assist the General Manager with reports, presentations and meetings with government partners in the Santa Fe area and at conferences and tradeshows around the state Work closely with the Director of Technology and leadership team to ensure effectiveness of all teams Ensure quality and timeliness of marketing and project management deliverables, including compliance with established company processes and standards Oversee and enhance project management process Manage application project queue and priorities Conduct regular meetings with team on status of completed and ongoing projects and assist with priorities, decision-making Understand and document requirements (business analysis and writing) and train others to perform and document requirements gathering for digital government project. Manage service desk operations; act as the escalation point and develop strategies for improvement


Requirements:


Undergraduate degree Outstanding communications skills Minimum of five years' related job experience Experience with Agile development methodology a plus, including sprint planning Web application project management and PMI certification preferred Excellent customer service skills, including good verbal and written abilities Strong leadership, organizational, prioritization, and project management skills



Location

Santa Fe, New Mexico


Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .


Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .

Trident Seafoods was founded over 40 years ago and we are proud to have grown to be the largest vertically integrated seafood company in North America. We are a family-owned company with over 9,000 employees worldwide. Trident Seafoods is based out of Seattle, but has processing plants across the United States, Europe, Japan, and China. The real heartbeat of Trident Seafoods, however, is its access to the natural resources in the remote coastal communities of Alaska. We have a unique heritage, talented employees and a company culture founded on the "can do" spirit. Trident believes that our employees are the most foremost reason for our success, allowing us to be the leader in the Seafood industry.
Description

Summary

Trident Seafoods Corporation is looking for an experienced Program Management Director to lead large scale enterprise wide programs. This role will be critical to delivering on the company's strategic priorities by ensuring that the entire organization is aligned and executing to deliver the most impactful outcomes for wide range of company stakeholders. The primary purpose of this position is to manage and support the large scale capital programs for the company.

Essential Functions

Lead large, long- range strategic initiatives and collaborate across key functions to optimize overall program outcomes Lead cross functional teams to achieve milestones and organizational objectives Establish and manage project plans with communication of status, risks, milestones, dependencies, timelines and KPI's across functional teams. Define, create and drive critical business processes that support key program objectives Establish, monitor and measure program effectiveness with KPI's to ensure timely status tracking of programs Work with analytics and finance to measure the success of key work streams, and guide the team on key levers to improve performance Anticipate internal/external challenges with proactive scenario planning across multifunctional team Facilitate change management with colleagues and key stakeholders throughout the Trident organization. Enforce compliance to approved suppliers, processes and policy but instituting appropriate governance, systems, incentives, and consequences Identify large-scale business improvement initiatives that maximize service, scalability and long term profitability Originate new concepts and innovative approaches for the organization Develop and manage issue resolution process for programs/projects


Minimum Requirements


Required Experience


8+ years' experience in strategic and/or operations planning Bachelor's Degree in Engineering/Operations/Business or related fields Proficient with Project Management Software (Smartsheet, MS Project, etc.)


Skills


Proven leadership experiences in managing complex transformations across both internal and external boundaries Strong strategic and critical thinking skills; ability to see the "big picture" while also diving into details when needed Proven operations experience, with demonstrated success driving operational excellence across an organization Proven experience managing complex operational projects and programs, collaborating and influencing at all levels. Experience in leading and managing cross-functional teams Proven ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners Excellent verbal and written communication and negotiating skills, is perceptive and adaptable Excellent interpersonal skills to facilitate change management Consensus building skills to professionally drive change and process improvement in a loosely structured environment

#LI-HYBRID

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics' footprint across the broader digital sports landscape will be rolled out soon. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

We are looking for a Director, Project Management in our Transformation Office to lead enterprise projects and programs for Fanatics Brands. In this role you will lead a team of project leads in the creation, development, and execution of cross-functional projects to enable Fanatics Brands to rapidly grow to meet business demands.

What you will be doing...Supporting the creation of the vision and strategy process for integrations and process/technical enhancements.Building standards and rigor around project management process and roles & responsibilities of project leads Creating and maintain project plans, schedules, and deliverables Responsible for coordinating and managing all necessary resources throughout the entire project duration Ensures executive leadership expectations and budgetary guidelines are met Manages the project from beginning to end, including budget, costs, schedule, risk management, insurances, general work performance, quality, and overall progress against the plan Manages communications to key stakeholders and project risk via change management tools/methodology Driving communication and awareness of all escalated issues Helping oversee any outside resources needed to support the plan Works cross-functionally, this role will engage and interact with all Fanatics Brands functions across the enterprise to ensure Fanatics is delivering to our customers. This role will connect dots and drive clarity to ensure project success

What you will bring...10-15+ years of diverse project management experience, a bachelor's degree preferred (with advanced degree and/or experiences a plus). Proven experience demonstrated in cross-functional project delivery from strategy to execution Proficiency in business communication and verbal/written communication to promote conceptual understanding and mobilize through storytelling Demonstrated ability to work with senior leaders and experience in working and managing within diverse and cross-functional teams Demonstrated expertise of building consensus across business partners and influencing successful outcomes Enthusiastic, full of positive energy and able to maintain grace, a sense of humor, and perspective under pressure Experience working successfully in a highly matrix work environment

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.