Director of property management resume examples for 2025

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Updated March 26, 2025

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Director of property management resume

Bradley Ray

(630) 555-6151 | bray@example.com

Atlanta, GA | 63562 S. Second Ave. - 43286

Work experience

2020 - Present
Director Of Property Management, Public Storage - Atlanta, GA
- Maintained a safe and hazard-free property in addition to reporting health & safety concerns to Corporate Office.
- Created a safe, clean, and appealing property, managing and directing all aspects of property maintenance.
- Supervised management team for 6.2 million square feet of industrial real estate.
- Managed condominium complex in accordance with homeowners' property management contract.
2010 - 2020
Owner, Tree Of Life Southeast - Atlanta, GA
- Position created to improve revenue growth, brand management, and operations.
- Designed business plan; Secured $5 MM equity capital for SmartZone WISP projects in Ontario, Alabama and Virginia.
- procure hay and firewood, freight and deliver 2010-present, Class A CDL
- Developed and met company sales goals.
- Assisted with launch of new Real Estate Company Instrumental in garnering $240,000 in profits during first year in business.
2008 - 2010
Accounting Manager, Robert Half International - Atlanta, GA
- Prepared journal entries, month-end closing procedures, general ledger maintenance, and payroll functions.
- Prepared all financial statements and daily production reports.
- Transitioned accounting information between Mas90 and JD Edwards ERP systems.
- Performed revenue recognition and calculate staff costs for four branches.
- Assisted with preparing financial statements and footnotes for Form 10K and 10Q.
2007 - 2008
Accounts Receivable Manager, Norwest Venture Capital Management - Charlotte, NC
- Monitored customer accounts for credit overlines.
- Confirmed, verified and corrected vendor invoices for pricing discrepancies and sales tax.

Skills

Payroll
Timely Collection
Financial Statements
Customer Service
Credit Hold
Delinquent Accounts
IP
Email
Ifrs
Variance Analysis

Education

Bachelor's Degree, Business (1998 - 2001)
Central State University
Wilberforce,

Director of property management resume

Olivia Jenkins

(670) 555-1697 | ojenkins@example.com

Phoenix, AZ | 42019 W. Maple Rd. - 59024

Work experience

2013 - Present
Director Of Property Management, Riverstone Residential Group - Phoenix, AZ
- Coordinated hiring, training and on-going professional development of property management staff.
- Assisted in responsibility of the daily operation for a 336 class-A, LEED certified green community in a competitive market.
- Maintain a stable 95% occupancy rate.
- Maintained and achieved financial goals by making collections, following up on delinquent accounts, and operating within prescribed budgets.
2010 - 2013
Owner, Discover Financial Services - Phoenix, AZ
- Process and administer payroll for company personal.
- Worked strong in customer relations.
- Managed and maintained multiple communication technologies for local public safety, utility, and construction entities.
- Selected & attended specific conferences for exhibition, critical to customer & business development.
2007 - 2010
Manager, Discover Financial Services - Phoenix, AZ
- Placed outbound calls on delinquent accounts past 90 days in attempt to collect a payment.
- Prepared project scope, objectives, requirements and deliverables using brainstorming and group decision making technique to develop project management plan.
- Coached and mentored associates with their sales and service techniques resulting in having them meet and exceed sales goals.
- Created monthly headcount listing for Business Support Management team utilizing Business Objects.
- Led risk mitigation process improvements and implemented policies and procedures based on regulatory audit findings.
2006 - 2007
Collections Manager, Discover Financial Services - Phoenix, AZ
- Worked on inbound/outbound dialer system Called customers to resolve delinquent accounts Gave a variety of solutions to customers
- Worked and collected on delinquent accounts ranging from 30 day to Charge Off & Escalations.
- Review credit history and other available information to effectively collect on delinquent accounts.

Skills

Sales Floor
EOB
High Volume
Communication
Sales Goals
Child Care
DSO
Direct Reports
Special Orders
Hvac

Education

Bachelor's Degree, Business (1998 - 2001)
Arizona State University
Phoenix,

Director of property management resume

Kevin Cruz

(980) 555-2463 | kcruz@example.com

Atlanta, GA | 95943 E. Evergreen Ln. - 56179

Work experience

2015 - Present
Director Of Property Management, Public Storage - Atlanta, GA
- Recorded in I Cam, follow-up on maintenance requests.
- Managed the operation of a 280,000 square foot Real Estate facility that consists of 797 commercial units.
- Processed cash, credit, and check transactions and made bank deposits.
- Supervised and oversaw all tenant/Landlord development/redevelopment work/budgets within designated portfolio.
2012 - 2015
Office Manager, Seward Community Co-op - Lincoln, NE
- Develop project management policies, standards and processes.
- Train new associates in office policies and procedures.
- Developed corporate office Safety Committees and Emergency Action Plans (Drilled Annually).
2009 - 2012
Controller, Dell - Lincoln, NE
- Led all aspects of financial management for multi billion dollar IBM / Dell Global Services partnership.
- Manage balance sheet review preparation for monthly meetings with seven ABU segments and Corporate.
- Provide financial statements for local books, and responsible for Disbursement departments.
- Assisted the Corporate Controller and Managers in the preparation of working budget expense information for the annual budget process.
2008 - 2009
Assistant Controller, Georgia-Pacific Chemicals - Columbus, OH
- Worked with outside CPA for tax purposes, as well as established separate LLC for liability reasons.
- Assist with annual external audit & tax preparation by CPA firms.
- Performed financial statements, bank reconciliations.
- Ensured that the Yahoo financial statements were in compliance with FASB52 guidelines related to foreign exchange.

Skills

Capital Improvements
Scheduling Appointments
Yardi
Disciplinary Actions
Corporate Office
NOI
Office Procedures
Plant Management
Portfolio
LLC

Education

Bachelor's Degree, Business (1999 - 2002)
Liberty University
Lynchburg,

Director of property management resume

Vincent Martin

(480) 555-8751 | vmartin@example.com

New York, NY | 72192 N. Main Ln. - 92289

Work experience

2017 - Present
Director Of Property Management, Cushman & Wakefield - New York, NY
- Maintained occupancy database integrity with respect to associates, in-house vendors, and consultants within the Bloomfield office portfolio.
- Calculated and billed CAM, Insurance, and Real Estate Tax Recoveries.
- Led multiple departments; Lease Administration, Project Management, Asset and Property Management.
- Provided direct property management for complex projects.
- Prepared and processed purchase orders, service contracts, and invoices.
- Supervised 5 communities in the McDowell portfolio comprised of 1381 units.
2015 - 2017
Property Manager, Domino's Pizza - New York, NY
- Reported directly to the owner and Director of Property Management.
- Negotiated with financial institutions for various real estate loans.
- Transition of new construction, rehabbed and acquired properties into existing portfolio.
- Showed potential clients rental properties Maintained contact for prospective clients Data entry of rental checks Draft and send notices to tenants.
2011 - 2015
General Manager, Domino's Pizza - New York, NY
- Facilitated in training the Crew Members, attaining the required standards and image, and achieved record sales goals.
- Set weekly business objectives and ensured management and staff were versed on company policies and procedures.
- Transferred again to open new V Bar, a 168-Seat Upscale and High Volume Disco-Style Lounge inside Venetian Hotel & Casino.
- Maintained and coordinated employee schedules * Trained new crew members that were hired.
2010 - 2011
Resident Manager, Equity Residential - New York, NY
- Facilitate increased occupancy rates from 90% - 99% in promoting outstanding residential relationships and devising effective marketing plans.
- Input and monitor payroll, collections and accounts payable.
- Developed advertising campaigns and constructed weekly print ads and other marketing materials for property management.
- Manage one HUD property and one LIHTC property.

Skills

Asset Management
Incident Reports
Open Houses
Support Services
Sales Floor
Sales Goals
General Merchandise
Real Estate
Property Management
Financial Statements

Education

Bachelor's Degree, Business (2002 - 2005)
Monroe College
Bronxville,

Director of property management resume

Victoria Rose

(820) 555-1200 | vrose@example.com

Waltham, MA | 44619 N. Elm Rd. - 71840

Work experience

2016 - Present
Director Of Property Management, HallKeen Management - Waltham, MA
- Communicate with tenants and property owners for all administrative, management and accounting issues.
- Created Property Business Plans for entire Portfolio.
2011 - 2016
Senior Property Manager, Boston Properties - Waltham, MA
- Assisted Property Manager and building maintenance personnel with special projects.
- Prepare vendor invoices for payment.
- Assisted in creating a property management software program for Management Solutions.
- Managed the turnaround of a troubled portfolio that was 85% occupied in a 93% market.
2009 - 2011
Communications Manager, PerkinElmer - Waltham, MA
- Work with in-house web team to develop and execute e-mail marketing, SEO and social media strategies.
- Coordinated and managed all internal communications within the division.
- Design and produce the majority of sales & marketing collateral (brochures, sell sheets, direct mail, etc).
- Directed logistical training procedures in accordance with military regulations.
2000 - 2003
Assistant Community Manager, Barkan Management Co. - Waltham, MA
- Input notices to vacate into Yardi.
- Charged resident accounts in Yardi for additional charges.
- Maintained 96% or higher occupancy rate during tenure.
- Design and distribute internal communications across company branded under the newly branded corporate entity.

Skills

Strategic Communications
Maintenance Issues
Onesite
Building Maintenance
Communication
Company Policies
Rental Properties
Internal Communications
Community Organizations
Lease Agreements

Education

Master's Degree, Business (2003 - 2004)
Bentley University
Waltham,
Bachelor's Degree, Finance (1992 - 1995)
Bentley University
Waltham,

How to write a director of property management resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the director of property management role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in director of property management-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some director of property management interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some director of property management interviews.

Here are example skills to include in your “Area of Expertise” on a director of property management resume:

Real Estate
Portfolio
Property Management
Financial Reports
Yardi
HVAC
Oversight
Financial Performance
Due Diligence
Preventative Maintenance

Property Inspections
Tenant Relations
IP
Building Maintenance
Rent Payments
Rental Properties
Property Maintenance
Evictions
Payroll
Cam

General Maintenance
Capital Improvements
Commercial Property
Snow Removal
Rent Collection
Financial Statements
Service Contracts
Occupancy Rate
Construction Projects
Background Checks

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the director of property management position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write director of property management experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great director of property management resumes:

Work history example #1

Assistant Property Manager

Cardinal Health

Facilitated in acquisition of 7 Property portfolios with operational audits and associate training.
Organized the development of an inventive marketing campaign that maximized portfolio asset performance.
Managed day-to-day operations including maintenance and payroll.
Directed all leasing activates for residential portfolio including the drafting and execution of leases.
Recertified all residents within HUD Government time guide at all times.

Work history example #2

Director Of Property Management

Lincoln Property Company

Utilized Rent Roll and Yardi Property Management software.
Experienced in major apartment renovation projects, individual HVAC and central plant retrofitting and design and implementation of energy management programs.
Achieved site monthly NOI, Delinquency, Occupancy, Phone Shop-Good Guys positive feedbacks and site inspection monthly awards.
Processed all invoices in MRI system for vendors in accounting files.
Exceeded budgeted NOI on stabilized portfolio for 1999-year end by over 6%.

Work history example #3

Director Of Property Management

GILLESPIE MACANDREW

Increased NOI by 18% Managed accounting, marketing, business development and human resource departments.
Ensured clients were in compliance with all laws, guidelines, and policy changes for Environmental Health Safety compliance with IFMA/BOMA/OSHA.
Deployed a CMMS to include Gillette Stadium and Patriot Place assets.
Entered in all data related to daily activities for the property on the MRI system.
Conducted real property/facilities management and department oversight for billion-dollar manufacturing/distribution construction materials corporation with assets in multiple states.

Work history example #4

Collections Manager

Norwest Venture Capital Management

Communicated and followed human resources procedures in developing performance development plans for employees.
Reviewed portfolio and prepared forecasting reports for business units.
Provided compliance principal oversight to my team and two other teams to ensure securities law adherence.
Ensured compliance with the FDCPA.
Followed strict internal compliance codes as well as adhere to FDCPA regulations.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

Central State University, Wilberforce, OH

1998 - 2001

Bachelor's Degree in business

Arizona State University, Phoenix, AZ

1998 - 2001

Highlight your director of property management certifications on your resume

If you have any additional certifications, add them to the certification section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your director of property management resume:

Certified Property Manager (CPM)
Certified Management Accountant (CMA)
Certified Aviation Manager (CAM)
Certified Practice Manager (CPM)
Certified Specialist of Occupancy (CSO-PH)
Certified Manager Certification (CM)
Certified Food Manager (CFM)
Certified Manager of Community Associations (CMCA)
Certified Apartment Manager (CAM)
Certified Construction Manager (CCM)

Updated March 26, 2025

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