A director of property management oversees and directs the property management programs and projects of an organization. They take the lead in identifying and meeting the needs of different facilities, researching client and business opportunities, gathering and analyzing data from annual and monthly reports, coordinating with suppliers and contractors, and making significant decisions. They also participate in managing tenants, overseeing marketing procedures, and solving issues when any arise. Moreover, a director of property management sets goals, establishes timelines and guidelines, empowers employees, and implements company standards and policies.

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Director Of Property Management Responsibilities

Here are examples of responsibilities from real director of property management resumes representing typical tasks they are likely to perform in their roles.

  • Manage YARDI implementation, training, conversion and roll out.
  • Manage several marketing sources, which includes but is not limit to Craigslist, Postlets, LINC program and local businesses.
  • Coordinate and manage the global intellectual property portfolio, including creation of patent strategies for new technology developments.
  • Manage, delegate and perform facility repairs, apartment renovations, preventive maintenance and inventory control utilizing CMMS program for maintenance.
  • Provide timely, courteous and knowledgeable response to information requests; and prepare official payroll and time sheets.
  • Supervise a staff of 5 leasing consultants and provide them with leadership and assistance throughout their daily activities.
  • Prepare monthly billing statements for overtime HVAC, utilities, engineering services, access card reprints, and duplicate keys.
  • Conduct project-oriented periodic grounds maintenance including basic HVAC repair.
  • Conduct oversight of the preventative maintenance system and emergency preparedness procedures.
  • Provide direction and oversight to coordinate warehouse, motor pool, maintenance and logistical service operations.
  • Key responsibility areas include portfolio management, financial administration, regulatory compliance, staff management, and resident services.
  • Identify facility capital project needs/improvements, acquire estimates, prepare capital project approval documents, coordinate and supervise project to completion.
  • Function as liaison between facility departments and rehabilitation services; implement programs to aid in identifying appropriate candidates for therapy services.
  • Experience with LRO, MRI, Craigslist.
  • Generate traffic/appointments through company support advertisements and agencies as well as internet sites and referrals.

Director Of Property Management Job Description

When it comes to understanding what a Director Of Property Management does, you may be wondering, "should I become a Director Of Property Management?" The data included in this section may help you decide. Compared to other jobs, Directors Of Property Management have a growth rate described as "faster than average" at 7% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of Director Of Property Management opportunities that are predicted to open up by 2028 is 26,500.

Directors Of Property Management average about $45.49 an hour, which makes the Director Of Property Management annual salary $94,624. Additionally, Directors Of Property Management are known to earn anywhere from $60,000 to $148,000 a year. This means that the top-earning Directors Of Property Management make $88,000 more than the lowest earning ones.

Once you've become a Director Of Property Management, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a Leasing Consultant, Leasing Agent, Leasing Professional, and Building Manager.

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12 Director Of Property Management Resume Examples

Director Of Property Management Skills and Personality Traits

We calculated that 10% of Directors Of Property Management are proficient in Real Estate, Portfolio, and Property Management. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Listening skills.

We break down the percentage of Directors Of Property Management that have these skills listed on their resume here:

  • Real Estate, 10%

    Managed and maintained 15 staff members of a California-based investment real estate Corporation managing both commercial and residential property complexes.

  • Portfolio, 9%

    Coordinated and managed the global intellectual property portfolio, including creation of patent strategies for new technology developments.

  • Property Management, 7%

    Negotiate with businesses/persons to ensure competitive prices for clients including janitorial services, general repairs, remediation painting and property management.

  • Financial Statements, 6%

    Review, analyze, interpret and summarize financial and occupancy reports, operating budgets and annual audited financial statements.

  • Prospective Residents, 6%

    Oversee Leasing Consultants, verify applications and prospective residents for Manager review.

  • Rental Properties, 5%

    Managed several rental properties, negotiated rents, reduced turnover, analyzed market demographics and conducted advertising campaign

"Real Estate," "Portfolio," and "Property Management" aren't the only skills we found Directors Of Property Management list on their resumes. In fact, there's a whole list of Director Of Property Management responsibilities that we found, including:

  • Customer-service skills can be considered to be the most important personality trait for a Director Of Property Management to have. According to a Director Of Property Management resume, "Property, real estate, and community association managers must provide excellent customer service to keep existing clients and expand their business with new ones." Directors Of Property Management are able to use Customer-service skills in the following example we gathered from a resume: "Exhibited strong customer service skills in dealing with tenants, property owners and vendors to resolve any issues or conflicts. "
  • Another trait important for fulfilling Director Of Property Management duties is Interpersonal skills. According to a Director Of Property Management resume, "Because property, real estate, and community association managers interact with people every day, they must have excellent interpersonal skills." Here's an example of how Directors Of Property Management are able to utilize Interpersonal skills: "Position requires strong project management, excellent Interpersonal skills, and the ability to troubleshoot and problem solve with decision-making responsibilities"
  • Another skill that is quite popular among Directors Of Property Management is Listening skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a Director Of Property Management resume: "Property, real estate, and community association managers must listen to and understand residents and property owners in order to meet their needs." This example from a resume shows how this skill is used: "Communicated and ensuredcompliance with company policies, proceduresand programs. "
  • In order for certain Director Of Property Management responsibilities to be completed, the job requires the skill "Organizational skills." According to a Director Of Property Management resume, "Property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." As an example, this snippet was taken directly from a resume about how this skill applies: "Increased revenue by 10% by researching and analyzing market conditions and recommending organizational changes to improve productivity. "
  • Another common skill for a Director Of Property Management to be able to utilize is "Problem-solving skills." Property, real estate, and community association managers must be able to mediate disputes or legal issues between residents, homeowners, or board members. A Director Of Property Management demonstrated the need for this skill by putting this on their resume: "Maintained positive relationships between property owners and tenants by focusing on solutions. "
  • Lastly, this career requires you to be skillful in "Communication skills." According to Director Of Property Management resumes, "Property, real estate, and community association managers must understand leasing or rental contracts and must be able to clearly explain the materials and answer questions raised by a resident or group of board members." This resume example highlights how Director Of Property Management responsibilities rely on this skill: "Organized and maintained effective communication between property owners, subcontractors, maintenance personnel and tenants. "
  • See the full list of Director Of Property Management skills.

    Before becoming a Director Of Property Management, 51.9% earned their bachelor's degree. When it comes down to graduating with a master's degree, 7.4% Directors Of Property Management went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most Directors Of Property Management have a college degree. But about one out of every six Directors Of Property Management didn't attend college at all.

    Those Directors Of Property Management who do attend college, typically earn either Business degrees or Accounting degrees. Less commonly earned degrees for Directors Of Property Management include Real Estate degrees or Marketing degrees.

    When you're ready to become a Director Of Property Management, you might wonder which companies hire Directors Of Property Management. According to our research through Director Of Property Management resumes, Directors Of Property Management are mostly hired by CBRE Group, First Merchants, and WOOD Partners. Now is a good time to apply as CBRE Group has 21 Directors Of Property Management job openings, and there are 8 at First Merchants and 8 at WOOD Partners.

    But if you're interested in companies where you might earn a high salary, Directors Of Property Management tend to earn the biggest salaries at Morgan Stanley, Avis Budget Group, and American International Group. Take Morgan Stanley for example. The median Director Of Property Management salary is $124,040. At Avis Budget Group, Directors Of Property Management earn an average of $116,697, while the average at American International Group is $114,643. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on Director Of Property Management salaries across the United States.

    For the most part, Directors Of Property Management make their living in the Real Estate and Finance industries. Directors Of Property Management tend to make the most in the Manufacturing industry with an average salary of $93,587. The Director Of Property Management annual salary in the Health Care and Transportation industries generally make $92,437 and $90,079 respectively. Additionally, Directors Of Property Management who work in the Manufacturing industry make 18.0% more than Directors Of Property Management in the Retail Industry.

    The three companies that hire the most prestigious director of property managements are:

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      What Leasing Consultants Do

      A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.

      In this section, we take a look at the annual salaries of other professions. Take Leasing Consultant for example. On average, the Leasing Consultants annual salary is $45,800 lower than what Directors Of Property Management make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Directors Of Property Management and Leasing Consultants positions are skilled in Property Management, Prospective Residents, and Yardi.

      There are some key differences in responsibilities as well. For example, a Director Of Property Management responsibilities require skills like "Real Estate," "Portfolio," "Financial Statements," and "Rental Properties." Meanwhile a typical Leasing Consultant has skills in areas such as "Customer Service," "Data Entry," "Product Knowledge," and "Phone Calls." This difference in skills reveals how truly different these two careers really are.

      Leasing Consultants really shine in the Manufacturing industry with an average salary of $35,094. Whereas Directors Of Property Management tend to make the most money in the Manufacturing industry with an average salary of $93,587.

      On average, Leasing Consultants reach similar levels of education than Directors Of Property Management. Leasing Consultants are 4.8% less likely to earn a Master's Degree and 1.4% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Leasing Agent?

      A leasing agent primarily works to assist and represent property owners when finding and managing tenants. They are in charge of advertising and promoting the properties in different areas or platforms, developing marketing strategies, coordinating with applicants, gathering their requirements, verifying the applicants' paperwork and references, and negotiating leasing terms. Moreover, a leasing agent also acts as the landlord because they serve as the tenants' point of contact regarding issues and concerns, conduct property inspections, and manage the properties' maintenance operations, coordinating with the owners regularly.

      The next role we're going to look at is the Leasing Agent profession. Typically, this position earns a lower pay. In fact, they earn a $47,309 lower salary than Directors Of Property Management per year.

      A similarity between the two careers of Directors Of Property Management and Leasing Agents are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "Property Management," "Prospective Residents," and "Rental Properties. "

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that Director Of Property Management responsibilities requires skills like "Real Estate," "Portfolio," "Financial Statements," and "Hvac." But a Leasing Agent might use skills, such as, "Customer Service," "Process Applications," "Property Tours," and "Accurate Records."

      It's been discovered that Leasing Agents earn lower salaries compared to Directors Of Property Management, but we wanted to find out where Leasing Agents earned the most pay. The answer? The Real Estate industry. The average salary in the industry is $38,219. Additionally, Directors Of Property Management earn the highest paychecks in the Manufacturing with an average salary of $93,587.

      In general, Leasing Agents study at lower levels of education than Directors Of Property Management. They're 6.3% less likely to obtain a Master's Degree while being 1.4% less likely to earn a Doctoral Degree.

      How a Leasing Professional Compares

      A Leasing Professional is responsible for handling and coordinating with potential tenants for rental purposes. Leasing Professionals discuss the leasing terms and agreements with the clients, conduct property inspections, and identify possible repairs and renovations. They also evaluate the current market performance to negotiate pricing and payment procedures. A Leasing Professional must have excellent communication and organizational skills, especially in processing lease documents efficiently, responding to clients' inquiries and concerns, and adhering to state regulations and policies.

      The Leasing Professional profession generally makes a lower amount of money when compared to the average salary of Directors Of Property Management. The difference in salaries is Leasing Professionals making $46,443 lower than Directors Of Property Management.

      By looking over several Directors Of Property Management and Leasing Professionals resumes, we found that both roles utilize similar skills, such as "Property Management," "Prospective Residents," and "Yardi." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from Director Of Property Management resumes include skills like "Real Estate," "Portfolio," "Financial Statements," and "Rental Properties," whereas a Leasing Professional might be skilled in "Customer Service," "Property Tours," "Internet," and "Telephone Calls. "

      Additionally, Leasing Professionals earn a higher salary in the Real Estate industry compared to other industries. In this industry, they receive an average salary of $30,751. Additionally, Directors Of Property Management earn an average salary of $93,587 in the Manufacturing industry.

      Leasing Professionals are known to earn lower educational levels when compared to Directors Of Property Management. Additionally, they're 6.1% less likely to graduate with a Master's Degree, and 1.7% less likely to earn a Doctoral Degree.

      Description Of a Building Manager

      Building managers are executives who oversee the maintenance and safety of properties and make sure that these properties comply with the organization's goals. The managers coordinate and manage the safety, security, and maintenance of the general building. They are tasked to supervise janitorial staff in cleaning the building. It is their responsibility to keep organized and clear records related to security issues and occupant complaints. They should be equipped with organizational skills, attention to detail, and communication skills.

      The fourth career we look at typically earns lower pay than Directors Of Property Management. On average, Building Managers earn a difference of $39,157 lower per year.

      While both Directors Of Property Management and Building Managers complete day-to-day tasks using similar skills like Property Management, Prospective Residents, and Hvac, the two careers also vary in other skills.

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a Director Of Property Management might have more use for skills like "Real Estate," "Portfolio," "Financial Statements," and "Rental Properties." Meanwhile, some Building Managers might include skills like "Safety Rules," "Emergency," "Customer Service," and "Facilities Management" on their resume.

      The average resume of Building Managers showed that they earn similar levels of education to Directors Of Property Management. So much so that the likelihood of them earning a Master's Degree is 3.7% less. Additionally, they're less likely to earn a Doctoral Degree by 1.4%.