Director of public affairs resume examples for 2025

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Updated March 26, 2025

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Director of public affairs resume

Stephen Sullivan

(740) 555-9224 | ssullivan@example.com

Boston, MA | 89765 E. Oak Rd. - 17913

Work experience

2016 - Present
Director Of Public Affairs, Alere - Boston, MA
- Provided consulting to enable strategic business units and global departments to communicate effectively.
- Developed annual internal communications strategy spread across digital and print channels to engage employees in corporate initiatives and build collegiality.
- Developed business plan and proforma for GCH's Mobile Health Coach, and pursued all necessary trademarks.
- Manage special projects and support public policy initiatives for executive leadership and the Board of Directors.
- Created a filing system for Government Relations that included cross-referenced subject files that increased efficiency throughout the company.
- Led the members of team to implement positive communication approaches including global intranet site, company newsletter, etc.
2015 - 2016
Deputy Director, Nordstrom - Boston, MA
- Performed compilations and reviews of clients' financial statements, as well as due diligence on proposed acquisitions.Resum )WORK EXPERIENCE )
- Included in the clubs amenities are a large Tennis facility with 13 tennis courts, a 5,000 ft.
- Synthesized multiple sources of data to design optimal pricing, promotion, product placement and product portfolio.
- Develop and implement company policies and procedures; project manage introduction and implementation of new products, concepts, and procedures.
2012 - 2015
Development Director, Symantec - Boston, MA
- Increased productivity through global rollout of 'Workfront,' a cloud-based project management solution.
- Improved Project Management Practices by formalizing periodic meetings, tasks lists and stronger communications to manage integration and software refresh projects.
- Developed business plan for private label opportunities and assisted in securing the initial client.
2011 - 2012
Assistant Director Of Development, Textron - Boston, MA
- Introduced 60+ development programs by leveraging e-learning, Web-based, satellite broadcast and college resources.
- Maintained financial oversight of a $27,000,000 annual training budget.
- Represented the Director for high priority, time-sensitive projects involving coordination with internal and external stakeholders.
- Managed food and beverage delivery during events Assisted with the creation of various decorations used for special events Managed special events committees

Skills

Heart
Issues Management
New Prospects
Professional Advisors
Strategic Plan
Revenue Growth
Marketing Collateral
Project Management
Twitter
Public Relations Strategies

Education

Bachelor's Degree, Political Science (2003 - 2006)
University of Massachusetts Boston
Boston,

Director of public affairs resume

William Harrison

(380) 555-9582 | wharrison@example.com

Alpharetta, GA | 44303 W. Maple Ln. - 12008

Work experience

2020 - Present
Director Of Public Affairs, Comcast - Alpharetta, GA
- Prepared and maintained budget for government affairs and public relations department.
- Created and submitted articles to TeamComcast intranet site and inserted content on social media websites including Facebook, Twitter and YouTube.
- Work cross-functionally to ensure all business units are apprised of potential business impacts.
- Served as the point of contact for all local and state government officials and media outlets.
- Developed relationships with community leaders and promoted the corporation'sinvolvement in community affairs in support of our public policy advocacy efforts.
- Work with key stakeholders and industry leaders to develop comprehensive legislative strategies, policy research, and advocacy campaigns.
2016 - 2020
Director Of Marketing & Development, Chick-fil-A - Atlanta, GA
- Planned special events, media buying and public relations for Chick-fil-A units in eastern North Carolina.
- Strengthened pivotal marketing relationships, to positively impact retail sales throughout New Orleans.
- Account management and project management for online accounts, publications, and marketing materials.
- Managed and mentored a team of six direct reports.
2014 - 2016
Marketing Director, Chick-fil-A - Atlanta, GA
- Implemented successful social media marketing campaigns that increased online awareness and participation
- Perform all facets of project management for each function.
- Handle store social media accounts (Facebook, Twitter, Instagram) and store webpage.
- Work closely with marketing to develop and execute A/B tests, email blasts, online promotions, and more.
2011 - 2014
Director Of Marketing And Events, American Express - New York, NY
- Observed new marketing technology was being underutilized in driving incremental campaign ROI benefits.
- Managed two direct reports to promotions within 12 months.
- Reduced design/marketing agency costs by 20% by negotiating pricing and fees, thereby increasing ROI.
- Managed budget, trained staff and maintained project management workflow, timelines and project scope.
- Directed product development, global marketing and evangelism for Compaq s value-add management software, Intelligent Manageability.

Skills

Media Planning
Yahoo
Government Relations
State Agencies
Public Outreach
Company Website
Special Events
Communication Strategies
Analytics
Revenue Growth

Education

Bachelor's Degree, Political Science (2003 - 2006)
George Mason University
Fairfax,

Director of public affairs resume

Frances Gomez

(320) 555-5742 | fgomez@example.com

Charlotte, NC | 14337 N. Cedar Rd. - 90868

Work experience

2014 - Present
Director Of Public Affairs, Wells Fargo - Charlotte, NC
- Managed internal communications platforms to promote sales effectiveness for more than 1,000 sales professionals throughout the U.S.
- Led all external communications, including media/public relations, advertising, website and special events.
- Prepare monthly, quarterly and yearly fiscal expense analysis of human resources in Europe, Asia and the Americas.
- Managed and directed all government relations and lobbying efforts on the federal, state and local levels.
- Supervised and mentored 6 staff members and 10 volunteers.
- Provided global administration and oversight for Capital Markets Operations business and operational processes.
2006 - 2014
Director Of Marketing & Development, AT&T - Middletown, NJ
- Led team of 6 in sales and business development for technology products - Text-to-Speech, Automatic Speech Recognition and Natural Language.
- Led B2B marketing communication and media planning process (online and offline) utilizing a $3M budget.
- Supported direct report team in development and management of various strategic projects with multi-million dollar budgets and benefits.
2004 - 2006
Marketing Director, AT&T - Middletown, NJ
- Developed and secured approval from Senior Executives for the Business Case, Business Plan, Vendor Agreement.
- Conducted usability testing and redesigned online registration website yielding 20% increase in sales.
- Ensured overall success attaining goals, meeting revenue growth, improving net promoter score and program quality.
- Maintained legitimacy of emails and managed email campaigns.
2003 - 2004
Director Of Marketing And Events, AT&T - Middletown, NJ
- Performed as the Channel Liaison between the sales field and Product Development Teams.
- Coordinated promotions and advertising across three large business units following DIRECTV acquisition.
- Direct agency and manage $500K budget based on CPC for Enterprise Business and Healthcare vertical Search and Content Listing program.
- Directed the market segment's input into the company's annual capital investment plan for product development and enhancements.

Skills

Ticket Sales
Revenue Growth
Business Strategy
Community Reinvestment ACT
Customer Acquisition
Twitter
Public Policy
Budget Management
Capital Campaign
CRM

Education

Bachelor's Degree, Political Science (1995 - 1998)
University of Connecticut
Mansfield,

Director of public affairs resume

Larry Bailey

(630) 555-0525 | lbailey@example.com

Corvallis, OR | 15777 N. Maple Ln. - 28959

Work experience

2013 - Present
Director Of Public Affairs, Samaritan Health Services - Corvallis, OR
- Created an executive summary of medical staff actions so as to help the lay members of the Board in administrative oversight.
- Communicated complex strategic data/information to leadership and key stakeholders to assist in decision making.
- Managed multi-million dollar health care public information campaigns.
- Advised senior leaders on issues management and communications strategy.
2012 - 2013
Public Relations Director, HP - Corvallis, OR
- Increased executive presence with the general business media through special events, media tours and editorial boards.
- Administered $2M budget, led external and internal communications through Y2K and other sensitive issues.
2002 - 2012
Marketing Manager, HP - Corvallis, OR
- Provided client consulting and project management expertise on website development projects.
- Created a robust ROI analysis & strategy for Photo Paper Sampling program resulting in $30M profits.
- Created and Implemented CRM and CLM Strategies for the HP Enterprise sales force that drove improved top and bottom performance.
- Led virtual teams responsible for developing and communicating the solution value proposition, demand generation programs, and channel enablement strategy.
- Developed Social Media messages and updated Dell s social media pages (Facebook and Twitter).
- Developed Wiki to allow team members online access to documentation and specific AAA email program knowledge.
2000 - 2002
Public Relations/Communications Manager, Howard University - Washington, DC
- Led initiative to internalize marketing collateral production.
- Acted as the communication dispatcher between Projects and C-level executives for multiple project engagements.
- Provided business development and organizational guidance to entrepreneurial organizations.

Skills

Public Policy
SEM
Federal Agencies
Web Content
Data Analysis
Strategic Communications
Project Management
Legislative Process
Spokesperson
Graphic Design

Education

Bachelor's Degree, Law (1990 - 1993)
Georgetown University
Washington,

Director of public affairs resume

Virginia Lane

(550) 555-3492 | vlane@example.com

Baltimore, MD | 19294 E. Elm Ln. - 13547

Work experience

2018 - Present
Director Of Public Affairs, BP America - Baltimore, MD
- Managed internal communications for a company of more than 45,000 employees.
- Identified and targeted external stakeholders for coordinated activity to maximize impact and key legislators for direct lobbying and grass roots activation.
- Manage statewide public affairs task force and supervise staff/volunteers of up to five.
- Created internal communications strategies to support marketing plan.
- Monitor and provide timely and insightful reports on developments and trends on identified public policy priorities.
2017 - 2018
Director Of Marketing & Development, Liberty Tax - Baltimore, MD
- Engaged in the Business Development cycle selling online portal reporting and analytic capabilities to potential clients.
- Created extensive PowerPoint Sales Training program for distributor representatives.
- Lead Customer Service & Demand Planning functions for $2Billion annual volume Boys Toys division of Hasbro Toy Group.
- Promoted to lead Guerrilla Marketing and sponsorship coordinator functions with a team of direct reports.
2011 - 2017
Marketing Director, Liberty Tax - Baltimore, MD
- Produce or assist in the generation of concept evaluations/business plans for new products/services.
- Groomed for Business Development under the Sales Director for the US Military.
- Reviewed and approved all business development expenditures in relation to strategic goals and objectives to maximize ROI.
- Provide direction for the full lifecycle of high net-worth product development programs from concept/design to launch.
- Complete redesign of corporate website, print & digital ads, collateral, sales tools, etc.
2010 - 2011
Director Of Marketing And Events, Liberty Tax - Baltimore, MD
- Directed branch-based integration of project management, HR and marketing systems for merger with multinational firm.
- Develop innovative marketing techniques including implementation of targeted email campaigns and paid Google advertising.
- Manage nationwide business development and marketing team.

Skills

Ticket Sales
Diversity
ROI
Email Campaigns
Contract Negotiations
Key Stakeholders
Direct Reports
Internet
Op-Eds
Market Research

Education

Bachelor's Degree, Business (2002 - 2005)
Pennsylvania State University
Main,

How to write a director of public affairs resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in director of public affairs-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the director of public affairs position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some director of public affairs interviews.

Here are example skills to include in your “Area of Expertise” on a director of public affairs resume:

Government Affairs
Public Policy
External Stakeholders
Policy Issues
Government Relations
Press Releases
Community Outreach
Regulatory Issues
Strategic Communications
Government Officials

External Communications
Spokesperson
Strategic Thinking
Community Relations
Federal Government
Medicaid
Public Health
Government Agencies
Crisis Communications
Strategic Plan

FDA
Issues Management
Business Development
Political Action Committee
Twitter
Facebook
Medicare
Human Resources
Website Content
Public Affairs

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write director of public affairs experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great director of public affairs resumes:

Work history example #1

Public Relations/Communications Manager

IBM

Increased awareness through strategically placed pedestals and messaging integration with other business units in main tent and breakout sessions.
Coordinated CrowdChat that produced 60M impressions from 1.6K Twitter mentions in 24 hours.
Facilitated a collaborative, open communication environment between IBM and Ally through the implementation and development of enterprise wide messaging techniques.
Created and managed Twitter page publicizing pertinent information to customers, reaching approximately 9000 followers.
Enhanced executive communications as evidenced by a 40% increase in audience satisfaction measured through exit surveys

Work history example #2

Public Relations Director

Capital City Bank Group

Acted as company spokesperson and coached executives in preparation for media interviews and public appearances.
Served as media spokesperson and company liaison to business community and elected officials.
Launched new intranet and interactive employee communications vehicles and improved employee awareness by 43% in five years.
Helped create and manage corporate news content for Freddie Mac Careers Facebook and LinkedIn pages.
Developed the Bank's CSR strategy for 2016-18.

Work history example #3

Director Of Public Affairs

Greater Houston Pool Management

Developed and implemented communication strategies and public outreach efforts, including serving as a company spokesperson.
Designed and implemented merger communication strategy and served as company spokesperson.
Coordinated all aspects of organization's annual Christmas Store for needy families (Treasures of Hope).
Produced and marketed a series of 11 videos and gained 11,000 views on YouTube and RenRen within three nights.
Managed international outside counsel and served as a liaison between corporate headquarters and subsidiaries.

Work history example #4

Deputy Director

Hope's Perfect

Managed day-to-day logistics for multiple consumer facing experiential events including branded tours and standalone one-time events.
Provided leadership in training, coaching and motivating associates to achieve company sales goals and maximize business opportunities.
Controlled all distribution center operations, including warehouse operations, embellishment (digital printing and embroidery) and customer service.
Developed Balance sheet and P&L budget estimates and coordinated budget and forecast submission for the business unit.
Provided logistics support for fire suppression operations throughout California for over 10 major fires and over 5,000 personnel.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from director of public affairs resumes:

Bachelor's Degree in political science

University of Massachusetts Boston, Boston, MA

2003 - 2006

Bachelor's Degree in political science

George Mason University, Fairfax, VA

2003 - 2006

Highlight your director of public affairs certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on director of public affairs resumes:

Accreditation in Public Relations (PR)
Certified Manager Certification (CM)
Certified Public Accountant (CPA)
Certified in Public Health (CPH)

Updated March 26, 2025

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