Director of quality job description

Job Code: 100141

License or Certification: - Licensed or Certified according to individual state requirement Education, Training and Years of Experience: - Bachelors degree in healthcare or related field preferred - Quality and/or Risk Management experience including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership and risk management activities Machines, Equipment Used: - General office equipment such as telephone, copy machine, fax machine, calculator, computer. Physical Requirements: - Good visual acuity and ability to communicate. - Ability to lift a minimum of 30 pounds and ability push/pull a minimum of 50 pounds, which includes the lifting, pushing and/or pulling of medical supplies and equipment and the transferring and repositioning of patients. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. - Ability to withstand prolonged standing and walking. - Ability to reach, stoop, bend, kneel, and crouch are required for patient care functions and in setting up and monitoring equipment. Compliance: - Adheres to the company's Standards of Business Conduct. - Maintains current licensure and/or certifications, if applicable. Skills and Abilities: - Ability to speak, read, write, and communicate effectively. - Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. - Ability to work independently without supervision. Environmental Conditions: - Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. - Exposure or potential exposure to blood and body fluids may be required. - Handicapped accessible. - May work under stressful circumstances at times. Proficiency or Productivity Standards: - Meets established attendance standards. - Adheres to hospital/department dress code including wearing ID badge. - May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. - May be required to work on religious and/or legal holidays on scheduled days/shifts. - Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster. - May be required to stay after workday to assist after a disaster situation until relief arrives. - May be required to perform other duties as assigned by supervisor.

Address: 2901 SR 50, Clermont 34711
Shift: Day Job
Schedule: Full-time

US-OR-Portland

Type: Regular Full-Time
Holladay Park campus

Overview

***RELOCATION ASSISTANCE provided for eligible candidates***

At Legacy, we strive every day to make life better for others. With your leadership skills and expert knowledge of laboratory compliance and regulations, healthcare standards of practice and ability to problem solve, you will help us to create the safest and most welcoming environment for those we treat. Together, we will follow the Legacy mission of making life better for others.

The Director, Lab Quality and Compliance oversees accreditation, quality, compliance, educational and other operational activities of Legacy Lab Services in Oregon and Washington.

Legacy Laboratory Services is an independent regional reference laboratory based in Portland. It offers one of the most extensive medical testing services in the region as well as sophisticated connectivity solutions for both laboratory information systems and electronic medical records. Services are wide, specific and broad and range from basic chemistry and hematology testing up to and including esoteric chemistry, molecular diagnostics, medical toxicology, cytogenetics and more.

Responsibilities

Assures all sections with Legacy Lab services are operated in compliance with accreditation and regulatory requirements, to include CLIA, CAP, AABB, FDA, JCAHO, OHA, WSHA as well as administrative and technical guidelines.

Oversees the teams that lead laboratory accreditation/re-accreditation process, internal and external laboratory inspections, risk assessments, staff competency assessment, laboratory test development, laboratory student training, laboratory volunteer programs, laboratory safety and compliance related activities of clinical laboratory, anatomic pathology, transfusion services, point of care, lab information system and billing.

Serves as the leader in advanced quality planning process by leading the team that creates and maintains policies, objectives, management tools and approaches to analytical issues, root cause analysis and reporting process within each department.

Monitors quality outcomes and recommends improvements in performance relative to safety issues.

Reviews all service agreements, vendor contracts, MOU, etc. related to Legacy Lab services to ensure regulatory standards are met and compliance risks are mitigated.

Develops capital equipment budget and utilizes resources efficiently and effectively to meet departmental operations budget, seeking ways to reduce expenses without reducing quality of services and implements.

Maintains sufficient level of appropriate staffing and ensures the orientation, training, education, and competency of all personnel who provide patient care under the laboratory services.

Maintains positive interpersonal relationships with employees and all constituencies.

Recommends space and other resources needed by the department

Qualifications

Education:

Bachelor's degree in Sciences required. Master's degree (MBA, MHA, MS, etc.) required.

Experience:

Minimum three years of direct lab quality, accreditation and compliance oversight is required. Minimum three years of management experience with a strong focus on regulatory inspection experience is highly preferred.

Skills:

Demonstrated knowledge of standards of all regulatory agencies with jurisdiction over Legacy Laboratory Services. Knowledge of laboratory operational issues and regulatory compliance. Leadership ability to work throughout the system to accomplish the objectives of the organization. Organizational skills both to function independently and to work closely with other professionals using a team approach. Judgment skills to make appropriate decisions. Ability to handle multiple demands and to respond rapidly to changing priorities. Strong attention to detail. Demonstrated problem-solving, research, analytical, presentation, facilitation, organizational, consultation and training skills. Effective verbal and written communication skills.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy's Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Equal Opportunity Employer/Vet/Disabled

PI193378948

Working with KinderCare Learning Companies means using your outstanding talents to help set the foundation for lifelong learners, where you can collaborate with colleagues, grow and learn, and positively impact the families we serve.

With over 50 years of experience, 30,000 employees, and more than 2,000 early learning center programs, we are the most accredited leaders in early childhood education. Together, we create environments where kids grow and thrive. As one of only four companies to receive the Gallup Exceptional Workplace Award six times, we're confident that you can grow and thrive here, too. We can't wait to meet you.
50% Travel Required
If you're passionate about leading, developing, and engaging others to deliver on our brand's promise, the Director of Quality and Accreditation role could be right for you! This position is responsible for leading the team that ensures our 800 sites across the country with our Champions brand are operating at the highest quality standards. Champions is growing at a rapid pace and is the only nationally accredited before- and after-school provider. At Champions, we believe no one in the industry provides a better experience to children, families, and school communities than we do.

This is a senior leadership role that will develop, create, and lead strategies that bring quality standards to life. Through these standards we build consistency in our programs and ensure we provide the best support to every child, family, and school community nationwide. The Director will also lead and maintain our national accreditation. This position will work closely with the senior field operations leaders to influence and support quality programming in all sites.

Additionally, the Director will act as a critical liaison between the field and corporate teams, with a heavy focus on leading through influence. This leader will work closely with our Education and Operations teams to support key programs that directly impact program quality.

Responsibilities


Create, plan, and advise the company's overall Quality & Accreditation strategy, from concept to execution Influence the development of programs that support quality and education standards that directly support business strategy Lead and maintain our national accreditation Engage, develop, and lead a remote team of Quality leaders Serve as a key advisor to senior field leaders on continual improvement of quality programming Make key recommendations to organization on strategic needs of the field that support Champions' growth efforts Build a strong culture of high-quality experiences for our families, children, and teachers Works with the Center Operations team to ensure maximum impact of Quality strategies Understand and stay abreast of the broader Quality landscape to ensure we remain leaders in educational excellence
Qualifications



8 years' experience in the education industry; client-facing experience preferred Bachelor's degree in relevant field preferred 5-7 years of experience leading large teams, at least 5 as a senior manager Be an entrepreneurial thinker and problem solver Ability to identify, develop, and engage cross functional stakeholders Exceptional verbal, written and presentation skills Ability to navigate ambiguous environments and/or processes to bring clarity to project requirements, constraints, and opportunities Proficient in Microsoft Word, PPT, and Excel
We know that experience is captured in many ways. These guidelines represent some, but not all the ways you might have acquired the skills required for this role. If you have a proven ability to fulfill the job duties, but got there in a different way, please apply.


Our benefits meet you where you are.
We're here to help our employees navigate the integration of work and life:

Know your whole family is supported with discounted child care benefits. Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones. ... and much more.
At KinderCare Learning Companies you'll use your skills and expertise to help craft and contribute to our shared mission of supporting communities and encouraging lifelong learners. From our teachers to our cooks to our financial analysts, we are all passionate about crafting a world of learning, happiness and adventure for more than 150,000 children every day.

As the first national early childcare education provider to achieve the WELL Health-Safety Rating from the International WELL Building Institute, we continue to follow the latest science-backed and evidence-based strategies for maintaining a safe and worry-free workplace.

Our highest priority has always been to keep our employees, children, families, and communities as safe and healthy as possible. KinderCare highly encourages its employees to be vaccinated against COVID-19 to protect themselves and their communities. We are proud to provide paid time off for employees to receive the COVID-19 vaccine. We are also subject to state law, local ordinances, and Health Department requirements for employees working in child care, school facilities, and corporate work spaces.

We truly believe that everyone belongs in our circle, and everyone deserves to be celebrated for who they are. By partnering with underrepresented groups and experts in DEI, we are identifying areas to improve and forging a path forward through accountability, compassion, accessibility, and inclusion.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.