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Director Of Quality remote jobs - 307 jobs

  • Director, Quality Assurance

    Age of Learning, Inc. 4.5company rating

    Remote job

    CompanyOverview Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ********************** Summary We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction. This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide. Responsibilities Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability. Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why. Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics. Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence. Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively. Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes. Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases. Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality. Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals. Minimum Qualifications 8+ years in QA or software testing roles, including hands‑on test design, execution, and automation. 3+ years in QA leadership or management roles, overseeing teams and frameworks. Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing. Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies. Demonstrated success integrating QA with CI/CD pipelines and release processes. Solid understanding of test management systems (TestRail) and version control (Git). Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact. Proven ability to improve traceability, test coverage visibility, and cross‑team accountability. Preferred Qualifications Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest. Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments. Background in mobile and web testing for educational or gaming products. Familiarity with observability tools and APM platforms for post‑deployment validation. Experience establishing QA metrics and reporting frameworks that guide executive decision‑making. Total Compensation The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions. Age of Learning currently provides 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums A 401(k) program with employer match 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security Advisory At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity Employer Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act. Employee/Applicant Privacy Notice #J-18808-Ljbffr
    $150k-185k yearly 2d ago
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  • Director of Quality Assurance & Automation

    Cintrifuse 3.8company rating

    Remote job

    Pantomath is seeking a Director of Quality Assurance & Automation to define, lead, and scale our quality strategy across products and platforms. This role is designed for a hands‑on, strategic leader who thrives in a high‑growth startup environment-someone who can balance technical credibility with organizational leadership and influence. The Director will guide QA engineers, co‑ops, and nearshore partners, ensuring our testing and automation practices align with engineering velocity, product innovation, and customer trust. This person will act as both people leader and execution partner, serving as the conduit between senior QA engineers and executive leadership. This is a player‑coach role: roughly 70% strategic and people leadership, and 30% hands‑on testing, validation, and process design. Key Responsibilities Leadership, Strategy, and Culture Define and own Pantomath's comprehensive QA and automation roadmap, aligning it with product and engineering goals. Lead a distributed team of QA professionals-including senior automation engineers, QA co‑ops, and nearshore testers-while building future organizational capacity through hiring and mentorship. Translate company and engineering strategy into actionable QA milestones, ensuring alignment, transparency, and consistent progress. Serve as the voice of QA in leadership discussions, representing team insights and surfacing concerns from the ground level. Establish measurable goals and KPIs for automation coverage, regression success rates, test cycle times, and release readiness. Champion a "shift-left" quality culture, where quality is owned by everyone-from requirements to deployment. Program Management and Execution Act as project manager and facilitator for the QA roadmap-conducting weekly deep‑dives with senior QA engineers to review progress, unblock issues, and ensure milestone delivery. Partner cross‑functionally with Product Management, Engineering, and DevOps to embed quality into every phase of the SDLC. Streamline QA processes to balance speed and rigor; reduce release risk while increasing test velocity and feedback loop efficiency. Lead post‑incident reviews, using data to drive preventative measures and continuous improvement. Hands‑On Technical Leadership Stay technically fluent and credible: understand, review, and contribute to automation, testing frameworks, and validation pipelines. Validate testing outcomes independently-able to test or reproduce issues without relying solely on engineers. Guide the evolution of scalable, automated testing frameworks across APIs, data pipelines, and microservices. Ensure comprehensive regression and performance testing, optimizing for CI/CD automation and release stability. Collaborate with engineers to drive risk‑based testing, data quality validation, and continuous improvement in coverage. Evaluate emerging QA tools and technologies-AI‑driven testing, visual diffing, performance monitoring-to stay ahead of industry best practices. Team Development and Leadership Influence Hire, mentor, and grow QA talent; establish a clear progression path for automation engineers and co‑ops. Foster a psychologically safe, collaborative environment where team members can voice ideas, surface risks, and drive innovation. Serve as a bridge between leadership and senior QA engineers-channeling executive goals downward and surfacing technical realities upward. Partner closely with Sr. QA Automation Engineers as peers-leveraging their deep expertise while protecting them from unnecessary political overhead. Promote accountability and autonomy within the QA organization, ensuring clarity of ownership and measurable results. Qualifications Education and Experience Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 8+ years of experience in Quality Assurance, Test Automation, or Software Engineering, including 3+ years in QA leadership roles. Proven success leading QA and automation initiatives in SaaS or data‑intensive environments. Experience building QA teams from the ground up, defining processes, and delivering measurable improvements in release velocity and product quality. Skills and Competencies Deep understanding of modern automation frameworks (e.g., Cypress, Playwright, Jest) and CI/CD pipelines (GitHub Actions, Jenkins, CircleCI). Hands‑on proficiency in JavaScript/TypeScript and comfort reviewing automation scripts and frameworks. Solid understanding of QA principles-including the test pyramid, risk‑based testing, and release management best practices. Strong familiarity with data stack validation (e.g., Snowflake, DBT, Tableau, Fivetran) and cloud platforms (AWS, GCP). Exceptional communication and influence skills-capable of representing QA perspectives to senior executives and engineering leadership. Skilled at balancing speed vs. quality, with a pragmatic approach to testing prioritization in startup environments. Empathetic, emotionally intelligent leader who inspires collaboration and continuous improvement. Preferred Attributes Experience scaling QA teams through high‑growth stages (Series B+). Prior experience managing nearshore or distributed QA resources. Familiarity with SOC 2 and ISO 27001‑related quality practices and compliance standards. Experience integrating QA metrics into dashboards or data tools (e.g., Tableau, Grafana, Power BI). A natural influencer and problem‑solver who thrives in ambiguity and acts with ownership. Key Responsibilities This role is primarily performed in an office or remote work setting and requires the ability to: Sit for extended periods while working on a computer. Occasionally stand, walk, reach, stoop, or bend during the course of work. Communicate clearly and effectively via video conferencing, phone, and email. Occasionally lift and move items up to 25 pounds (e.g., office equipment, packages, marketing materials). Occasionally travel, including air and ground transportation and overnight stays, if required. Equal Opportunity & Accommodations Pantomath is proud to be an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics and are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations to qualified individuals - whether during the application and interview process or throughout employment. To request an accommodation, please contact Human Resources. FLSA Compliance Statement This position is classified as Non‑Exempt under the Fair Labor Standards Act (FLSA), meaning it is not eligible for overtime compensation. This classification is based on responsibilities involving advanced technical expertise, leadership, and independent problem‑solving. #J-18808-Ljbffr
    $149k-220k yearly est. 5d ago
  • Director, Quality Improvement Programs (Remote)

    American Heart Association 4.6company rating

    Remote job

    A leading public health organization is looking for a Director of Program Implementation in the Quality Improvement Department. This role involves managing a team to implement quality improvement initiatives, overseeing program goals related to cardiovascular health, and engaging with healthcare clients. The ideal candidate has supervisory experience, a background in clinical quality improvement, and project management expertise. This position offers a competitive salary and remote working options, promoting work-life harmonization. #J-18808-Ljbffr
    $126k-162k yearly est. 3d ago
  • Senior Quality Consultant - Bilingual (Spanish/English)

    Pharmatech Associates 3.6company rating

    Remote job

    A leading life sciences consultancy is seeking a Senior-level Quality Consultant to assist with delivering quality and compliance-related services. Candidates should have a B.S. in life sciences, 15 years of relevant experience, and bilingual skills in Spanish and English. Responsibilities include conducting gap assessments and evaluating inspection readiness programs. Remote work is available, and strong interpersonal and communication skills are essential. #J-18808-Ljbffr
    $67k-87k yearly est. 2d ago
  • Remote Workers' Comp Quality & Performance Lead

    Arthur J. Gallagher & Co. (AJG 3.9company rating

    Remote job

    A leading claims management company is looking for an experienced professional in California for a remote role specializing in Workers' Compensation claims. The successful candidate will need 7-10 years of relevant experience, strong leadership and process management skills, and familiarity with auditing. The position includes comprehensive benefits like medical plans and educational reimbursement. If you're dedicated to enhancing client care and have a passion for driving outcomes, we want you to be part of our team. #J-18808-Ljbffr
    $80k-108k yearly est. 2d ago
  • GxP Quality Lead

    New York Bio Connect 3.7company rating

    Remote job

    Lexeois building the future of cardiac genetic medicine,andwe'relooking for a bold, strategic leader to help us get there. AsaSenior Directoror Vice President,GxPQuality, you will lead the charge in scaling our Quality organization across clinical andcommercialmanufacturingprograms,embeddingexcellence into every step of our journey from development to commercial launch.You'llarchitect a globally compliant, phase-appropriate GxPstrategy that empowers innovation while ensuring rigor.You'llshape systems, guide teams, and drive decisions that keep science at the center and quality at the forefront. This is your opportunity to lead with purpose, influence across functions, and build a culture where accountability, collaboration, and continuous improvement thrive. Ifyou'reenergized bychallenges,inspired by impact, and ready to help set a new standard in genetic medicine,this is your moment. Lexeoisseekingan experienced and hands-onseniorleader of GxPQuality tobe accountable for both leading and operationalizing strategy toscale our Quality organization acrossclinicaldevelopment,manufacturing,translationalsciencesand clinicalbiomarkers.This individual willbe responsible fordeveloping a phase-appropriate, scalable GxPQuality strategy, ensuring compliance with global regulatory standards(e.g.,FDA, EMA,ANVISA,ICH),and embedding a culture of operational excellence across the company. The ideal candidate will bring deep GMP and GCPexpertise, strong leadership and communication skills, and the ability to thrive in a fast‑paced, development‑stage environment while providing strategic oversight and pragmatic solutions that enable innovation. Key Responsibilities Quality Leadership & Strategy Develop and execute a scalable GxPQuality Assurance strategy aligned with Lexeo'sbusiness goals and regulatory expectations. Serve as the senior Quality leader across GMP, GCP, GLP, and GVPfunctions. Adviseexecutive leadership on quality risks, mitigation strategies, andinspectionreadiness. Foster a proactive quality culture rooted in continuous improvement, accountability, and operational excellence. Build, mentor, and develop a high-performing Quality team that reflects Lexeo'svalues of scientific rigor and collaboration Quality Systems Development Establish andmaintainaphase-appropriate Quality Management System (QMS)establishinga document hierarchy including a Quality Manual, policies,SOPsand other documents needed to support a virtual gene therapy organization with early andlatestageprograms.And, also enabling a QMS that can support a registrational study and commercial launch. Ensure quality systems effectively support clinical development,pharmacovigilance,all CMC activities,translational sciences, clinical biomarker development,and external partnerships Oversee implementation and maintenance of an electronic QMS (eQMS) to support scalability and compliance RegulatoryCompliance Leadand/or provide leadership support for GCP, GLP,GMPand GVPquality activities, includinginternal and external audits, vendor oversight, deviation investigations, and qualityagreements, healthauthority inspections. Support clinical trial operations by ensuringall aspects of ICH GCP are followed (e.g.,protocoladherence, data integrity, and informed consent compliance) Overseeearly and late phasemanufacturing QA activities, including batch record review, product release, and disposition in collaboration with CMC and Technical Operations Drive inspection readiness and represent Lexeo during regulatory inspections and partner audits Establish procedures for surveying regulatoryintelligenceanddisseminatethroughout Lexeo. Vendor and Partner Oversight Oversee and managementof arisk-based vendor qualification programincluding performance of externalaudits, and ongoing compliance monitoring of CROs, CDMOs, testing laboratories, and other GxPservice providers Ensure robust Quality Agreements and alignment of standards and expectations across all external partners Cross-functional Collaboration Partner closely with Clinical Development, Regulatory Affairs, Technical Operations, Supply Chain, and Research to ensure quality is embedded throughout the product lifecycle Serve as the QA representative on governance bodies and cross-functional development teams, ensuring risk-based decision-making and clear communication of quality principles Qualifications Bachelor's degree in a relevant scientific discipline (Biology, Chemistry, Engineering, or related field); advanced degree preferred 12-15+ years of experience in Quality Assurance within the biotech or pharmaceutical industry, with significant exposure to both GMP and GCP environments Proven leadership in building and scaling GxPquality systems within a clinical- to commercial-stage setting Strong knowledge of FDA, EMA, and ICH regulations and inspection practices Experience in regulatory submissions, from IND to BLA,insupportof CMC and clinical components Experience managing audits, CAPAs, deviations, and regulatory inspections Demonstrated success leading external partnerships (CROs, CDMOs) Excellent communication, collaboration, and problem-solving skills with the ability to influence across functions and levels Strategic thinker who can balance regulatory rigor with Lexeo'sinnovative, fast-paced biotech environment Preferred Experience Experience with AAV-based gene therapy or biologics Familiarity with global clinical trial operations and pharmacovigilance practices Proven ability to lead cross-functional quality teams in a growth-stage organization $250,000 - $325,000 a year Compensation is dependent on qualifications and experience. About Lexeo Lexeo Therapeutics is a clinical-stage genetic medicine company headquartered in New York City, pioneering cardiac genetic medicine candidates to treat the root causes of inherited cardiovascular diseases. Our lead program, LX2006, targets cardiomyopathy associated with Friedreich's Ataxia and anchors a broader pipeline addressing genetically defined conditions such as hypertrophic and arrhythmogenic cardiomyopathies. Backed by a strong financial foundation, Lexeo is positioned to translate groundbreaking science into durable clinical impact. Our work culture is a hybrid model with 2 days/week in the New York City office and 3 days working from home. Lexeo Therapeutics is an EEO employer committed to an exciting, diverse, and enriching work environment. #J-18808-Ljbffr
    $79k-108k yearly est. 1d ago
  • Vendor Quality & Risk Leader (Hybrid)

    Vertex Pharmaceuticals 4.6company rating

    Remote job

    A global biotechnology company in Boston is seeking an Associate Director, Vendor Quality Management. This role involves monitoring vendor quality and compliance in regulated environments and works closely with QA and business partners. The ideal candidate has a Bachelor's degree and at least 8 years of experience in regulatory requirements and risk management. The position offers flexibility to work hybrid or on-site and comes with a competitive salary range. #J-18808-Ljbffr
    $108k-137k yearly est. 1d ago
  • Director, Product Management, Supply Chain and Sustainability

    Medium 4.0company rating

    Remote job

    About 3E: We are a mission-driven company dedicated to creating a safer and more sustainable world! 3E provides award-winning regulatory expertise and cutting‑edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally. With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert‑led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority. Are you ready to help shape the future? Come join us! About the Role: As the Director of Product Management for Supply Chain & Sustainability (SC&S), you will act as the bridge between our strategy and its execution. You will report directly to the Managing Director of SC&S and lead a globally distributed team while collaborating closely with engineering, commercial, and operations leaders worldwide. Your role will combine strategic thinking with hands‑on involvement in various projects, guiding your team through the entire business lifecycle, from customer and market discovery to launch, adoption, and continuous improvement. You will leverage your credibility in supply chain management, compliance, or sustainability to develop a targeted product strategy and multi‑year roadmap. If you are a product leader who enjoys optimizing complex systems, has a passion for AI, and is comfortable transitioning between strategic roadmap discussions and participating in backlog refinement or customer calls, we would love to hear from you. Location This position supports remote work and should be based near one of our U.S. East Coast office locations: Bethesda, MD, or Canton, OH. What You'll Do Define the product strategy and multi‑year roadmap for 3E Exchange and Supply Chain & Sustainability, focusing on customer needs and growth targets. Guide your team through the product lifecycle: discovery, validation, building, testing, launching, and iteration, to deliver impactful, high‑quality releases on schedule. Engage with customers to validate ideas and shape roadmap decisions while tracking key outcomes like sales, retention, and satisfaction. Automate data collection and assessment using AI to reduce manual effort, improve efficiency, and enhance data quality. Use customer feedback and usage insights to continuously improve AI‑powered features, with a focus on transparency, explainability, user trust, and adoption. Translate insights from customers and internal teams into prioritized roadmap items and clear requirements. Implement effective product management practices by creating planning rhythms, backlog prioritization, and communication routines for cross‑functional alignment. Collaborate with Engineering to address technical debt, enhance platform reliability, and reduce the bug backlog within the first 6 to 12 months. Balance innovation and platform maturity by making informed decisions on features and infrastructure investments. Partner with Commercial, Marketing, and Customer teams to refine product positioning, develop go‑to‑market strategies, and support product launches. Track key outcomes, including new sales, net revenue retention, product adoption, and customer satisfaction, using data to refine our direction. What Makes You a Great Fit At least 8 years of Product Management experience, ideally with SaaS, data platforms, content delivery, or information services businesses. Experience scaling products through the full business lifecycle, from concept and market analysis through launch, adoption, and growth. Experience building or managing AI‑ or data‑driven products that work with complex or unstructured data, ideally in compliance, sustainability, supply chain, or adjacent domains. A strong customer mindset and an understanding of how to design AI products that are transparent, explainable, and reliable, including comfort collaborating on features like rationale, citations, and confidence indicators. Domain experience in at least one area: product or material compliance, supply chain, chemicals or manufacturing, or sustainability, ideally within information services or a related industry. Proven ability to turn customer and stakeholder input into a clear, prioritized roadmap that drives measurable outcomes. Strong execution skills to drive results, including improving operating rhythms, removing roadblocks, and collaborating effectively with engineering, commercial, and support teams. Experience writing clear product requirements and project charters that align technical and business stakeholders, and drive platform standardization, technical debt, and quality improvements. Demonstrated success in hiring, managing, and developing a globally distributed team of Product Managers and/or Product Owners. Excellent communication and relationship‑building skills, with the ability to influence across levels and functions. Located in the Eastern Time Zone (US), with the ability to work with sponsorship in the US. What is in it for you? Purpose‑driven impact: Help companies build safer, more sustainable, and more compliant supply chains. Your work will directly influence how global organizations manage risk, protect people, and reduce environmental impact. High‑growth, high‑visibility role: This role sits at the heart of a fast‑growing business area with strong executive attention. You'll shape strategy, oversee critical projects, and see your work reflected in company‑level outcomes. Real leadership opportunity: You'll lead and grow a product team, mature how product management operates, and leave a lasting mark on our platform, processes, and culture. Global, collaborative culture: Work with talented colleagues across the globe, in an environment that rewards transparency, healthy challenge, and One3E collaboration. Room to learn and grow: We're passionate about feedback, experimentation, and continuous improvement-both in our products and in ourselves. You'll have space to test ideas, evolve your leadership, and expand your scope over time. Pay Transparency The anticipated salary range for this position is $130,000-$145,000 per year plus incentives. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance‑based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Our US Benefits Include: Health, dental, and vision insurance Life insurance and disability coverage Generous PTO accrual and paid parental leave 401(k) plan with company matching Employee assistance program Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) Authorized states to hire Alabama, Arizona, California, Colorado (excluding Denver), Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois (excluding Chicago), Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York (excluding New York City), North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington. Disclosures 3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to ********************** Visit us at ********************* Follow us at ************************************************ Privacy Policy and Candidate Privacy Notice Agencies 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means. #J-18808-Ljbffr
    $130k-145k yearly 5d ago
  • Director, Clinical Quality Assurance

    Headlands Research

    Remote job

    At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. The Company At Headlands Research, we are building a best-in-class site network to improve the delivery of clinical trial options in the communities we serve. We're an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding outreach and participation with a focus on participant diversity. Founded in 2018, our company is in high growth mode; we operate 21 clinical trial sites in the US and Canada and have rapid expansion plans. The Role The Director of Quality is tasked with ensuring that Headlands delivers consistent, high-quality data to our pharma partners as well as ensuring patient safety during the trial process. This individual will oversee quality and training functions for the organization including, but not limited to, the development and maintenance of quality assurance and training programs and policies, oversight of inspections and audits, quality diligence for acquired sites, and management of SOP's and quality documents to ensure GCP and all regulatory guidelines are adhered to. In addition to strategic oversight, the Director will also serve as the Quality Leader for a group of sites. This includes hands-on support in quality reviews, audit/inspection preparation, and CAPA resolution, ensuring that sites are inspection-ready and quality standards are consistently met. Direct Reports- 3-4 This individual should bring a strong background in the clinical trial industry with specific experience supporting and leading multi-site or large research organization quality development programs. Candidates should appreciate the atmosphere of a growing company and the need to impact process development while supporting sites. Success in this position requires agility, collaboration and exceptional critical thinking and problem-solving abilities. Duties Oversee and direct the Quality Department, ensuring its alignment with the broader business strategy and adherence to industry standards, while establishing clear goals and promoting a culture of quality, compliance, and ongoing improvement. Communicate, train, and author (when applicable) Standard Operating Procedures (SOPs) including periodic review/revisions of procedures and policies to ensure compliance with regulations and guidelines in both the US and Canada. Develop and maintain key performance indicators (KPIs) to evaluate the effectiveness of quality assurance activities and initiatives. Conduct and/or oversee annual and monthly quality reviews. Support the corporate development team through quality review of potential acquisition candidates. Developing and monitoring employee training as applicable to quality, including GCP, IATA, PHI, KnowB4, etc. Develop, implement, and maintain an internal review monitoring system and schedule. Report out on quality trends and metrics to aide in effective process improvement and risk management. Works with Regional Director of Operations, Quality Managers and Site Directors to ensure quality incidents are investigated, root cause analysis is performed, and a CAPA has been implemented and monitored for effectiveness. Partners with regional leaders and site teams to identify potential changes and opportunities for process improvement. Provide guidance, support, training and interpretation of regulations, guidelines, and policies Supports coordination of sponsor audits, regulatory inspections, and mock audits. Oversee documentation, reporting and closure of significant compliance and/or site review findings. Acts as backup Quality Manager for all sites within the network. Serve as the Quality Leader for assigned sites, providing direct hands-on support with quality reviews, audits/inspections, and CAPA resolution to reinforce site-level compliance and readiness. Facilitates New Hire Orientation and on boarding in collaboration with HR for clinical operations to specific functions related to quality. Develops and implements a mentorship program for new site employees to foster quality across the enterprise. Facilitates CTMS training in collaboration with ESource team. Requirements: Education - bachelors-degree in business or a health-related field required; master's degree preferred 5 years' + experience in clinical trials industry (sponsor or site) with experience in managing quality 3+ years' experience leading a team Experience with Quality oversight in Canada preferred but not required Prior experience authoring site SOP's preferred but not required Fundamental knowledge of US regulatory standards and guidelines for the conduct of clinical trials (ICH GCP, FDA; EMA; ANZ regulations) Ability to work in a remote setting with travel required sometimes with short notice Demonstrates strong analytical and proactive problem-solving skills Strong written and verbal communication skills Exceptional organizational skills, ability to multi-task and be detail oriented Experience developing and implementing training materials Accomplishes work in accordance with scheduled objectives and effectively meets deadlines Ability to maintain high degree of professionalism and integrity
    $116k-171k yearly est. Auto-Apply 1d ago
  • Program Quality Engrg Asc Mgr - Goleta, CA

    Lockheed Martin 4.8company rating

    Remote job

    You will be the Program Quality Engineering Associate Manager for the Missiles and Fire Control Santa Barbara Focalplane team\. Our team is responsible for delivering mission‑critical systems with uncompromising quality\. **What You Will Be Doing** As the Program Quality Engineering Associate Manager you will be responsible for optimizing and growing the quality team structure, providing strategic quality leadership, and ensuring successful development, production, and sustainment of the Mission Systems program portfolio\. Your responsibilities will include, but are not limited to: + Liaise between programs, manufacturing sites across LM, and the supply base\. + Ensure compliance with customer requirements across the portfolio\. + Optimize program quality execution while driving out risks\. + Establish key performance metrics and conduct data analysis to identify improvement opportunities\. + Mentor and develop talent to strengthen the organization\. **Why Join Us** We are seeking a collaborative, results‑driven leader who thrives in a fast‑paced environment and is passionate about shaping high‑impact quality strategies\. This role offers direct influence over Mission Systems programs, broad cross‑functional partnerships, and the chance to build a world‑class quality organization\. We are committed to supporting your work‑life balance and overall well‑being, offering flexible scheduling options\. Learn more about Lockheed Martin's comprehensive benefits package here \( ************************************************* \. **Further Information About This Opportunity** This position is located in Goleta, CA\. Discover more about Lockheed Martin Missiles and Fire Control\. MUST BE A U\.S\. CITIZEN \- This position is located at a facility that requires special access\. The selected candidate must be able to obtain a secret clearance\. **Basic Qualifications:** \- STEM degree at the Bachelor level or above OR equivalent experience/combined education \- Quality, Manufacturing, Development, or Process Engineering experience \- Previous Program or Product Quality Experience \- Experience either directly or indirectly leading people \- Project Management Skills \- Ability to travel \- Ability to obtain a DoD Secret Security Clearance \(This requires US Citizenship\) **Desired Skills:** \- STEM degree at Bachelors level or higher preferred \- Demonstrated ability to develop compelling strategies that drive business results \- Excellent verbal and written communication \- Project Management, Leadership, and Delegation Abilities \- Advanced AS9100, AS9102 and TS 16949 interpretation and application experience \- Experience leading Bid, Proposal and Estimating efforts and the development of Quality Assurance Basis of Estimates \(BOE\) \- Risk Identification and Mitigation \- Formal Causal Analysis Experience \- Lean / Six Sigma or ASQ Certification in Quality **Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\. **Clearance Level:** Secret **Other Important Information You Should Know** **Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\. **Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\. **Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\. **Schedule for this Position:** 4x10 hour day, 3 days off per week **Pay Rate:** The annual base salary range for this position in California, Massachusetts, and New York \(excluding most major metropolitan areas\), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 \- $184,115\. For states not referenced above, the salary range for this position will reflect the candidate's final work location\. Please note that the salary information is a general guideline only\. Lockheed Martin considers factors such as \(but not limited to\) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer\. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short\-Term Disability, Long\-Term Disability, 401\(k\) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays\. \(Washington state applicants only\) Non\-represented full\-time employees: accrue at least 10 hours per month of Paid Time Off \(PTO\) to be used for incidental absences and other reasons; receive at least 90 hours for holidays\. Represented full time employees accrue 6\.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays\. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year\. This position is incentive plan eligible\. **Pay Rate:** The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $120,100 \- $208,150\. For states not referenced above, the salary range for this position will reflect the candidate's final work location\. Please note that the salary information is a general guideline only\. Lockheed Martin considers factors such as \(but not limited to\) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer\. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short\-Term Disability, Long\-Term Disability, 401\(k\) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays\. This position is incentive plan eligible\. **Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.** **The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.** At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\. If this sounds like a culture you connect with, you're invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\. **Experience Level:** Experienced Professional **Business Unit:** MISSILES AND FIRE CONTROL **Relocation Available:** Possible **Career Area:** QA/Test and Inspection **Type:** Full\-Time **Shift:** First
    $104.5k-208.2k yearly 25d ago
  • Manager, Quality and Manufacturing

    Hello Heart 3.9company rating

    Remote job

    Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes. Responsibilities Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones Create and maintain quality control plans across IQC, IPQC, and OQC processes Define and implement manufacturing process controls, test requirements, and build validation plan Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies Drive corrective and preventive actions and verify long-term effectiveness Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health Monitor yields, reduce defects, and drive continuous improvement across production lines Assess supplier capability and lead onsite production reviews and factory evaluations Define incoming inspection criteria, sampling plans, and supplier quality alignment Maintain detailed build documentation, quality dashboards, and audit reports Qualifications 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma Proven experience leading root cause analysis and driving corrective actions Experience working with contract manufacturers and suppliers, preferably in Asia Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data Excellent communication skills with the ability to present findings and recommendations Experience supporting NPI builds and high-volume product ramp is preferred Familiarity with reliability testing and environmental qualification is preferred Knowledge of hardware system integration spanning mechanical and electrical components is preferred Experience with DOE, process optimization, or Lean Manufacturing is preferred Mandarin language proficiency is a plus The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
    $140k-160k yearly Auto-Apply 31d ago
  • Director, Quality - Specialty Pharmacy

    Orsini Healthcare 4.4company rating

    Remote job

    Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The salary range for this role is $130,000-$140,000, compensation will be determined based on a combination of factors, including skills, experience, and qualifications. This remote position within the United States and may involve overnight travel for customer and internal meetings. POSITION SUMMARY The Director, Quality leads Orsini's enterprise Quality Management Program for rare disease specialty pharmacy operations. This role develops and executes the annual Quality Plan; ensures compliance with accreditation standards (URAC, ACHC, NABP) and applicable regulations (HIPAA, FDA, DEA, State BOP); oversees internal and external audits, vendor quality, deviation/CAPA management, document control; and partners cross-functionally to improve patient safety, clinical effectiveness, and operational excellence. The Director advances a culture of continuous improvement through data-driven insights, risk mitigation, and transparent reporting to senior leadership. ESSENTIAL JOB DUTIES: Quality System Leadership Own the Quality Management System (QMS), including policies, SOPs, work instructions, forms, and quality records. Ensure timely document lifecycle management (draft, review, approval, training, archival) and maintain accreditation readiness. Lead Quality Management Committee (QMC) governance and quarterly reporting. Accreditation & Regulatory Compliance Maintain full compliance with URAC, ACHC, and NAPB standards. Lead re-accreditation cycles, readiness assessments, gap remediation, and evidence documentation. Audit & Inspection Management Plan and execute internal audits and vendor audits; coordinate client audits and regulatory inspections. Track findings, risk-rank issues, manage corrective and preventitive actions (CAPA), and verify effectiveness. Report audit outcomes, trends, and closure timelines to senior leadership. Deviation, CAPA & Change Control Oversee deviation/incident management, root cause analysis, CAPA development, and change control. Analyze trends, implement preventitive measures, and communicate lessons learned across teams to reduce repeat events. Vendor Quality Oversight Oversight of the vendor qualification and monitoring program for specialty distribution, cold chain logistics, and service providers. Maintain quality agreements, scorecards, audits, and CAPA for vendors. Collaborate with Supply Chain to mitigate risk and improve performance. People Leadership & Development Manage and develop quality staff; set goals, coach performance, support career development, and foster engagement. Ensure staffing and succession planning for critical functions. Strategic Projects & Continuous Improvement Lead cross-functional initiatives to improve patient safety, data integrity, dispensing accuracy, cold-chain reliability, and patient experience. Utilize Lead/Six Sigma tools, statistical analysis, and dashboards to prioritize and track improvements. Collaboration & Key Stakeholders Works closely with Pharmacy Operations, Clinical Services (nursing, pharmacists), Patient Services, Compliance/Privacy, IT/Data & Analytics, Supply Chain/Logistics, Client Services, and Finance. Interfaces with accreditation bodies, auditors, payers, manufacturers (including REMS programs), and key vendor. Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. EXPERIENCE & EDUCATION 5+ years of quality assurance experience in specialty pharmacy or healthcare, with at least 3+ years in management capacity. Accreditation (URAC/ACHC) experience required; cold-chain and REMS program exposure preferred. Bachelor's degree in business, Healthcare, Pharmacy, or related, required; PharmD/advanced degree preferred. Certifications & Training (preferred): CQIA/CQA, Six Sigma/Lean, CPPS (patient safety) KNOWLEDGE Expert knowledge of quality systems, accreditation standards, and audit methodologies. Strong analytical skills: root cause analysis, risk assessment (FMEA), statistical trending. Outstanding written/verbal communication; executive reporting and presentations. Ability to lead cross-functional teams, influence without authority, and manage change. Proficiency with QMS platforms, document control, learning management systems (LMS), and dashboard tools. Demonstrated commitment to patient safety, data integrity, and continuous improvement. SKILLS Expert knowledge of quality systems, accreditation standards, and audit methodologies. Strong analytical skills: root cause analysis, risk assessment (FEMA), and statistical trending. Outstanding written/verbal communication; executive reporting and presentations. Ability to lead cross-functional teams, influence without authority, and manage change. Proficiency with QMS platforms, document control, learning management systems (LMS), and dashboard tools. Demonstrated commitment to patient safety, data integrity, and continuous improvement. EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
    $130k-140k yearly Auto-Apply 25d ago
  • Director of Individual Quality and Profitability (Hybrid)

    Globe Life Family of Companies 4.6company rating

    Remote job

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Director of Individual Quality and Profitability Globe Life is looking for a Director of Individual Quality and Profitability to join the team! In this role, you will be responsible for overseeing the quality of $130+ million in annual sales across the country. Key duties include influencing the field force's proficiency in writing quality business, managing that business to profitability, and overseeing business conservation programs. This role reports directly to the Vice President of Sales Operations. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: Serve as the primary person for all of Liberty National's Individual Market Quality & Profitability needs Act as the primary liaison to the field force on Quality & Profitability for the Individual Market Act as the primary liaison for key home office departmental partners related to Quality & Profitability for the Individual Market Develop and maintain systems, templates, tools and data to run the Quality & Profitability functionality area efficiently and effectively Act as a thought leader, developing plans and roadmaps to mature this function, identifying high impact projects and implementing them Produce high-impact reports, dashboards and presentations in a timely manner Develop, oversee, and communicate key initiatives to the VP of Sales Operations Assists peers with piloting and rolling out new Liberty National technologies Utilizes AI to achieve goals and gain insights when appropriate Works closely with peers to support and be a back-up for the overall Liberty operations department Travel regularly Other duties as assigned What You Can Bring: 4 year college degree preferred. 3+ years of insurance industry experience preferred. 2+ years managing sales quality. 2+ years driving profitability. 2+ years working in an insurance agency preferred. Applicable insurance, quality, profitability certifications or licenses. Must be coachable with a desire to work in a culture that values leadership development. Strong decision-making skills in a fast-paced environment. Ability to manage multiple priorities. Ability to communicate with all levels of the organization from new sales agents to Agency Owners, to corporate executives. Possesses the ability to have crucial conversations, especially with AOs, QMs, and Field Directors and to drive results. Superb written and verbal communication skills. Public speaking experience and experience presenting data to executive leadership a plus. Proficient in Microsoft Excel, Microsoft Word and Microsoft Powerpoint. Familiarity with Salesforce and Liberty's Quality systems a plus. Understanding of life insurance industry. Understanding of Liberty's drivers of growth: recruiting, training, and leadership development. Ability to work under pressure and on tight deadlines. Ability to change directions quickly when needed and to think independently. Applicable to all employees of Globe Life & Accident and its subsidiaries: Reliable and predictable attendance of your assigned shift. Ability to work designated hours based on position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $99k-112k yearly est. 31d ago
  • Sales Quality Program Manager II

    Samsara 4.7company rating

    Remote job

    About the role: We're looking for an experienced Sales Quality Program Manager to join our pioneering Sales Quality Programs team. The Sales Quality Program Manager will partner with leadership and cross-functional stakeholders to uplevel and drive even stronger outcomes for our customers. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience. The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You'll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions Monitor interactions across various lines of business to assess quality of engagement and process compliance Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes Ability to ramp up quickly on business priorities and derive insights from data Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles Poise under pressure when working through issues in a fast-paced environment Strong attention to detail and a knack for process improvement and documentation An ideal candidate also has: Experience working with Gong and/or Salesforce Project management or industry certifications, e.g., COPC, PMP
    $95k-144k yearly est. Auto-Apply 60d+ ago
  • Deputy Director of Manufacturing - Formaldehyde Operation

    Arclin Career 4.2company rating

    Remote job

    Deputy Director of Manufacturing, Alpharetta, GA Arclin USA is currently seeking talent for a Deputy Director of Manufacturing - Formaldehyde Operation job for our Alpharetta, GA headquarters. Reporting into the Senior Director of Manufacturing (PT), this person will implement Arclin's manufacturing projects and initiatives across Arclin PT plants to ensure short and long term Objectives, Goals, Strategies and Measurements, (OGSM) are achieved for Arclin's Formaldehyde manufacturing function. This position would collaborate with the PT business leader and will have critical involvement with development and execution of the manufacturing strategy to exceed customer delight specifically related to Formaldehyde Production. This position will have critical working relationships with Quality, Engineering, R&T, HSE, Supply Chain and Procurement Leaders to ensure the manufacturing function is fully leveraging these functional experts. This position is accountable and responsible for executing the required Standard Operating Procedures at each plant site to ensure safe operations environment while delivering the lowest manufacturing cost possible, meeting the product specification with lowest possible product variability and producing the order on time and complete quantities (i.e. “Customer Delight”). This position is critical to identify and remove barriers for the manufacturing sites that inhibit OGSM being met. Directors also provide guidance, direction and support in the manufacturing standards of Arclin's World Class Leadership (WCL) and Arclin's Model Plant for Manufacturing. Deputy Director of Manufacturing Job Responsibilities: Displays all the characteristics of Arclin's Leadership Model and outwardly communicates and expects the same from all deputies, peers and employees Will exhibit trust by always being credible and having high expectations of the position and the teams in support of manufacturing Will be respectful of others, clearly articulate expectations and instill accountability for results Removes barriers, gains access to resources, and prioritizes the work of Managers Integrates the innovative thinking of managers, peers, and project team members into decisions which benefit project outcomes, while building the capabilities within the manufacturing organization Creates an environment across multiple teams which are conducive to innovation Sources and leverages subject matter experts within and outside Arclin Sustains the focus of multiple teams on time/cost/quality outcomes while delivering innovative solutions Delivers required formaldehyde manufacturing results for all plant projects and initiatives for the nine manufacturing objectives as identified in Arclin's Model Plant: HSE, COGS, Quality, Work Place Tone, Internal Controls, Asset Management, Housekeeping and Logistics/Customer Delight Ensures all plants are working to achieve the lowest possible formaldehyde manufacturing costs, ensure all products meet the product specification with lowest possible product variability and producing each order on time and complete quantities Involved in developing strategic manufacturing plan in support of budget, capital and human resource plan across the EBS plants Report and Manage CENIT Progress on Formaldehyde Unit Manage, model and generate strategies for formaldehyde Lead reliability strategies and multi-year capital improvements for Formaldehyde network Manage Formaldehyde RECAT Deploy “Model Plant for HCHO” Support PT manufacturing as a “second” priority to focus on Formaldehyde Deputy Director of Manufacturing Job Requirements: Bachelor degree in Business, Chemical or Mechanical Engineering - MBA preferred 15 years of progressive experience in a manufacturing environment. 3-5 years leading all aspects of manufacturing. 4-6 years Formaldehyde operation/manufacturing Ability to analyze complex problems and develop innovative and strategic solutions Excellent project management and organizational skills, including report writing and presentation skills Well-developed leadership skills required to lead a diverse team. Exceptional presentation and strategy skills Ability to manage multiple projects with dynamic requirements and deadlines Ability to develop strategic frameworks, to identify critical issues, to develop analysis and formulate recommendations Exceptional communication and interpersonal skills required to effectively interact at the highest levels of the company and senior staff at major customers and suppliers. Proven ability to develop and drive effective collaborative partnerships with key stakeholders across all functional business areas Ability to negotiate, to reason and influence at all levels Computers skills: Advanced PowerPoint, Excel, and Word Exceptional attention to detail and organizational time/priority management skills to ensure that processes and reporting on inventory and other key performance indicators are monitored and kept current and available for senior management consultation Well-developed strategic planning and execution skills to lead the manufacturing team and to consistently produce both short term and long term business results and value creation. 25% - 60% travel to different company manufacturing locations. Required to carry a cell phone and laptop computer to work remotely
    $128k-176k yearly est. 2d ago
  • Associate Director, Manufacturing Operations

    Disc Medicine 3.7company rating

    Remote job

    Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires. POSITION OVERVIEW: As Disc Medicine evolves from a clinical stage to commercial stage organization, the Company has a new role for a Associate director in Manufacturing Operations. The successful candidate will be instrumental in driving the company's growth trajectory and achieving strategic objectives. The successful candidate will support technical teams and manage associated projects both in house and at CDMOs. They will have a strong understanding of the functional operations of Chemistry, Manufacturing, and Controls with a focus on the operational aspects of CMC. Priority will be given to candidates with direct experience in CMC projects working with Contract Development and Manufacturing Organizations (CDMOs) especially on manufacturing oversight, as well as candidates who have direct experience in coordinating CMC teams. RESPONSIBILITIES: Monitor financial approval cadence closely and coordinate budget management within teams Build relationships with key-decision makers in finance and SMEs Work closely with internal teams including CMC leader and CMC functions including Drug Substance, Drug Product, Supply Chain, as well as Quality and Regulatory organizations for small molecules/biologics In collaboration with technical leads, develop and manage risk mitigated CMC development strategies and project plans Coordinate CMC team meetings coordinating with CMC leads, including assembly of agendas and meeting minutes Ensure effective cross-function and cross-project communications in and out of internal development teams Support technical leads with vendor management but not limited to contract review and negotiation, timeline management, and quarterly business review meetings. Collaborate with finance to forecast and manage the budget and quarterly accrual for all tech ops activities Support tech ops with Request for Proposal, contracts, POs and invoice approvals. REQUIREMENTS: Bachelors degree is required in Science, Engineering or related field with at least 10+ years relevant industry experience in biopharma A minimum of 3-5+ years CMC project management experience as designated project manager or PM responsibilities as part of a technical role, specific to CMC teams Working knowledge of small molecules and biologics process development, analytical development, GMP manufacturing and quality control testing PMP certification is a plus Ability to accommodate flexible working hours to support business relationships in different time zones Approximately 10-25% travel may be required The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity. Salary Range$162,000-$220,000 USD Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities. Disc Medicine respects your privacy. For information about how Disc processes your personal data in the context of your candidacy, please see our Privacy Notice.
    $162k-220k yearly Auto-Apply 2d ago
  • Director of Audit and Quality Assurance

    CTI III LLC

    Remote job

    Job DescriptionDescription: WHO WE ARE: At Corporate Tax Incentives (CTI), we specialize in helping our clients take full advantage of tax credits and incentives which provide direct financial savings, so their businesses can thrive. Since 2001 we've earned a reputation as the top provider in maximizing tax incentives and credits, as well as providing unsurpassed customer service to our clients. As a Director of Audit and Quality Assurance at CTI, you will join a team that leverages the Company's proprietary tax software to provide an accurate and efficient tax study with superior quality which maximizes business boosting benefits. Our roster of clients includes companies of all industries and sizes such as engineering, manufacturing, software, architecture, restaurants, wineries, and breweries. Working with us means you are joining a culture of continuous communication, inclusion, and feedback from all levels of the organization. WE TAKE CARE OF OUR PEOPLE: Competitive compensation and benefit packages including medical, dental, vision, life insurance, short term disability, identity protection and 401(k) retirement plan. 4 weeks paid vacation. 8 paid holidays and week between 12/25-1/1 off with pay. 12 weeks paid maternity and disability leave / 2 weeks paid paternity leave. Position can be fully remote based on location OR hybrid if located by our Folsom, CA office. Our supportive team will work with you to develop and support your career goals. Be part of a knowledgeable, growing, high-achieving and fun team. CTI is an Equal Opportunity Employer and believes diversity and inclusion among our teammates is above all the right thing to do and critical to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions will be based on merit, competence, performance, and business needs. Requirements: WHAT YOU WILL DO The Director of Audit and Quality Assurance is responsible for defending IRS audits and reviewing complex tax incentive studies to ensure accurate calculations and compliance with all applicable tax laws and regulations. They will understand, interpret, and apply the IRS code, regulations, case law, and relevant legislation and assist with complex legal research and defending clients against IRS audits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Review complex tax credit studies and ensure compliance with legal requirements. Examine contracts and other business records to confirm adherence to tax regulations. Compile legal research and compose written materials and opinions relating to various issues in tax law. Prepare responses to client audits during the examination/appeals process. Track, prepare, and submit federal, state, and local required information to comply with client audit requirements and ensure that all filings are accurate and timely. Assist with the development of technical resources to support the organization's tax compliance efforts. Coordinate and collaborate with other departments to research, develop, and implement quality assurance processes and best practices for new state and federal tax programs. Provide strategic leadership on applicable tax accounting methods, including oversight of method changes, compliance, and planning initiatives aligned with evolving tax regulations. Lead the preparation, review, and defense of IRS Form 3115 (Application for Change in Accounting Method), ensuring accuracy, timeliness, and alignment with business objectives. Direct the evaluation and implementation of depreciation and fixed asset accounting methods, including MACRS, ADS, and bonus depreciation strategies. Oversee tax planning and compliance related to Energy Incentives such as Section 179D (Energy Efficient Commercial Buildings Deduction), coordinating with engineering studies and executing applicable method changes. Guide the application of Section 174 (Research and Experimental Expenditures) capitalization and amortization requirements and applicable method changes under current tax law. Monitor legislative and regulatory developments and proactively advise executive leadership on potential impacts and strategic responses. Additional duties and responsibilities as assigned, including heightened working hours during regular tax seasons. WHAT YOU WILL NEED: Ability to work both independently and collaboratively within a team. Proven ability to thrive in a fast-paced environment, working effectively with minimal supervision, whether onsite, in a hybrid setting or fully remote. Excellent written and verbal communication skills. Highly organized and detail oriented with the ability to prioritize, plan, and organize activities. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to provide excellent customer service, including patience, a friendly attitude, empathy towards internal/external stakeholders, and with the appropriate sense of urgency. Strong problem solving and troubleshooting skills. Strong analytical skills and reasoning abilities. Flexible and adaptable, willing to evolve and meet changing organizational needs. Capable of handling sensitive data with confidentiality and discretion. Ability to recognize when an incident needs to be escalated. This role has access to sensitive information and is expected to adhere to all CTI, ISO 27001 and SOC2 policies. A willingness to learn and adapt to CTI's study process, quality control requirements, and management expectations. EDUCATION AND EXPERIENCE: Bachelor's degree in Accounting, Business, Finance, or Economics preferred, but not required. CPA or JD required, LLM preferred but not required. Minimum 8 years of relevant tax experience. Minimum 5 years of experience in a senior leadership role managing a team. We want individuals who are looking for their next career, not just a paycheck. If our opportunity sounds exciting, please apply through our careers page!
    $148k-235k yearly est. 28d ago
  • Quality Program Manager

    Mark Thomas 3.2company rating

    Remote job

    Mark Thomas is seeking qualified candidates for an exciting new career opportunity for an experienced professional engineer with a quality management background! The Quality Program Manager is responsible for developing, implementing, and supervising comprehensive quality control (QC) and quality assurance (QA) programs for civil engineering projects. This role ensures that all activities and processes meet established standards, regulatory requirements, and client expectations. This position designs and implements training activities and is responsible for creating a culture of quality within project delivery at Mark Thomas. Mark Thomas is a great place to grow your career - join us! RESPONSIBILITIES Provides leadership, support, and guidance for project specific quality management activities. Maintains company QC Manuals; communicates updates as appropriate. Leads the development of quality control plans, training programs, and documentation processes. Provides guidance and support to project managers and engineers on quality-related matters, including quality planning, assurance, and control; assesses and incorporates lessons learned from clients and project feedback. Conducts audits, plan inspections, and project reviews to identify persisting trends and to resolve quality issues. Designs, implements, and monitors QA policies and procedures for civil engineering projects; monitors program effectiveness. Manages quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure). Assists in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected quality outcomes and develop corrective action plans to address issues. Manages non-conformance control; verifies that non-conformances are identified, documented, tracked, and resolved by the project manager/team in an acceptable manner. Supervises subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate. Prepares and presents quality reports, findings, and recommendations to stakeholders. Evaluates the adequacy of quality processes and activities. Interfaces externally with clients and subconsultants on all quality-related issues. Stays current with industry trends, best practices, and technological advancements in quality management, incorporating new methodologies and tools into project delivery processes. QUALIFICATIONS Bachelor's degree in civil engineering or closely related field. Professional Engineer (PE) license required. At least 10+ years of demonstrated quality/process control experience in a civil professional services environment. Possess a strong understanding of quality management fundamentals. Strong knowledge of QA/QC processes, Caltrans and industry standards (AASHTO, ASTM, etc.) Excellent communication, documentation, and problem-solving skills. Proficiency with project management and quality management software is a plus. Ability to manage tasks independently and prioritize competing priorities. Ability to travel to regional offices as business dictates. BENEFITS AND COMPENSATION Mark Thomas offers fantastic benefits and compensation package to include: Competitive salary and incentives to include employee referral bonuses, certification and licensing incentives (PLA, PLS, PE, LSIT, EIT), and eligibility for year-end performance incentives 401k and ESOP retirement benefits to include profit sharing and a 401k match Paid time off benefits to include PTO, public holidays + additional holidays, bereavement leave, jury/civic time, licensing & certification exam time Employer-paid vision insurance, basic life insurance, short-term & long-term disability, long-term care insurance, inclusive family planning & fertility resources, Employee Assistance Program (EAP), travel insurance, and in-house wellness education & challenges Voluntary medical and dental insurance, life insurance, and pet insurance FSA programs for medical, dependent care, commuter & parking Reimbursements for certification and licensing exams and study classes and materials Tuition reimbursement, paid annual dues for industry professional/societal organizations, memberships, and events Budgeted time for training and career development Flexible schedules and hybrid and primarily remote work environments *The offered base rate of compensation (California locations only) will be based on individual education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The successful candidate selected for hire will need to submit to a background check due to client relationship responsibilities and interactions required for this position following the extension of a conditional offer. Mark Thomas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mark Thomas welcomes all.
    $82k-125k yearly est. 23d ago
  • Director of Audit and Quality Assurance

    Cti III

    Remote job

    WHO WE ARE: At Corporate Tax Incentives (CTI), we specialize in helping our clients take full advantage of tax credits and incentives which provide direct financial savings, so their businesses can thrive. Since 2001 we've earned a reputation as the top provider in maximizing tax incentives and credits, as well as providing unsurpassed customer service to our clients. As a Director of Audit and Quality Assurance at CTI, you will join a team that leverages the Company's proprietary tax software to provide an accurate and efficient tax study with superior quality which maximizes business boosting benefits. Our roster of clients includes companies of all industries and sizes such as engineering, manufacturing, software, architecture, restaurants, wineries, and breweries. Working with us means you are joining a culture of continuous communication, inclusion, and feedback from all levels of the organization. WE TAKE CARE OF OUR PEOPLE: Competitive compensation and benefit packages including medical, dental, vision, life insurance, short term disability, identity protection and 401(k) retirement plan. 4 weeks paid vacation. 8 paid holidays and week between 12/25-1/1 off with pay. 12 weeks paid maternity and disability leave / 2 weeks paid paternity leave. Position can be fully remote based on location OR hybrid if located by our Folsom, CA office. Our supportive team will work with you to develop and support your career goals. Be part of a knowledgeable, growing, high-achieving and fun team. CTI is an Equal Opportunity Employer and believes diversity and inclusion among our teammates is above all the right thing to do and critical to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions will be based on merit, competence, performance, and business needs. Requirements WHAT YOU WILL DO The Director of Audit and Quality Assurance is responsible for defending IRS audits and reviewing complex tax incentive studies to ensure accurate calculations and compliance with all applicable tax laws and regulations. They will understand, interpret, and apply the IRS code, regulations, case law, and relevant legislation and assist with complex legal research and defending clients against IRS audits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Review complex tax credit studies and ensure compliance with legal requirements. Examine contracts and other business records to confirm adherence to tax regulations. Compile legal research and compose written materials and opinions relating to various issues in tax law. Prepare responses to client audits during the examination/appeals process. Track, prepare, and submit federal, state, and local required information to comply with client audit requirements and ensure that all filings are accurate and timely. Assist with the development of technical resources to support the organization's tax compliance efforts. Coordinate and collaborate with other departments to research, develop, and implement quality assurance processes and best practices for new state and federal tax programs. Provide strategic leadership on applicable tax accounting methods, including oversight of method changes, compliance, and planning initiatives aligned with evolving tax regulations. Lead the preparation, review, and defense of IRS Form 3115 (Application for Change in Accounting Method), ensuring accuracy, timeliness, and alignment with business objectives. Direct the evaluation and implementation of depreciation and fixed asset accounting methods, including MACRS, ADS, and bonus depreciation strategies. Oversee tax planning and compliance related to Energy Incentives such as Section 179D (Energy Efficient Commercial Buildings Deduction), coordinating with engineering studies and executing applicable method changes. Guide the application of Section 174 (Research and Experimental Expenditures) capitalization and amortization requirements and applicable method changes under current tax law. Monitor legislative and regulatory developments and proactively advise executive leadership on potential impacts and strategic responses. Additional duties and responsibilities as assigned, including heightened working hours during regular tax seasons. WHAT YOU WILL NEED: Ability to work both independently and collaboratively within a team. Proven ability to thrive in a fast-paced environment, working effectively with minimal supervision, whether onsite, in a hybrid setting or fully remote. Excellent written and verbal communication skills. Highly organized and detail oriented with the ability to prioritize, plan, and organize activities. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to provide excellent customer service, including patience, a friendly attitude, empathy towards internal/external stakeholders, and with the appropriate sense of urgency. Strong problem solving and troubleshooting skills. Strong analytical skills and reasoning abilities. Flexible and adaptable, willing to evolve and meet changing organizational needs. Capable of handling sensitive data with confidentiality and discretion. Ability to recognize when an incident needs to be escalated. This role has access to sensitive information and is expected to adhere to all CTI, ISO 27001 and SOC2 policies. A willingness to learn and adapt to CTI's study process, quality control requirements, and management expectations. EDUCATION AND EXPERIENCE: Bachelor's degree in Accounting, Business, Finance, or Economics preferred, but not required. CPA or JD required, LLM preferred but not required. Minimum 8 years of relevant tax experience. Minimum 5 years of experience in a senior leadership role managing a team. We want individuals who are looking for their next career, not just a paycheck. If our opportunity sounds exciting, please apply through our careers page! Salary Description $160k-$195k per year
    $160k-195k yearly 60d ago
  • Director of Manufacturing Operations - Players & Remotes

    Roku 4.9company rating

    Remote job

    Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku's critical product lines - Players and Remotes. About the Role We are seeking a Director of Manufacturing Operations - Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor. For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing Strategic and Operational Leadership Lead program planning and supplier execution for Roku's Players and Remote product lines Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization Keep executives aligned through clear reporting on readiness, risks, and tradeoffs Build repeatable ways of working that improve launch speed and product quality over time Manufacturing and Supplier Execution Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume Drive capacity planning and risk assessments to support stable volume production Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor Technical Rigor and Validation Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements Partner with Engineering to bake DFx, repairability, automation, and reliability into design Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch Carry lessons learned forward into the next generation of products Cost Optimization and Process Improvement Identify cost-down opportunities in design, materials, and processes Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives Operational Excellence and Post-Launch Performance Track yield, scrap, utilization, and production plan vs actual to hold teams accountable Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues Tools & Systems Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling Develop predictive insights on cost reduction, supplier risk, and production performance Champion digital adoption to replace manual tracking and scale execution globally Team Development Lead and mentor a global team of senior program managers with both technical and operational depth Build a culture of accountability, data-driven decisions, and clear communication Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance We're excited if you have 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning Track record of supplier collaboration to drive yield, cost, and quality improvements Experience with DFx, alternate sourcing, automation, and packaging optimization Strong leadership and communication skills with the ability to influence executives and align global teams Bachelor's degree required; advanced degree in Engineering, Supply Chain, or Business preferred Role requires 15-20% international travel #LI-SB5Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
    $285k-305k yearly Auto-Apply 20h ago

Learn more about director of quality jobs

Top companies hiring directors of quality for remote work

Most common employers for director of quality

RankCompanyAverage salaryHourly rateJob openings
1Hospital for Special Surgery$145,166$69.792
2Veeva Systems$140,873$67.7319
3PLZ$130,406$62.7015
4The Coca-Cola Company$123,146$59.2014
5AMSURG$123,003$59.140
6TreeHouse Foods$121,062$58.2017
7HSS$119,888$57.640
8Centene$114,271$54.948

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