Director of quality resume examples from 2026
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How to write a director of quality resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in director of quality-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some director of quality interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a director of quality resume:
- Healthcare
- Quality Improvement
- Patients
- Oversight
- Patient Safety
- Continuous Improvement
- Performance Improvement
- Data Collection
- Process Improvement
- Patient Care
- ISO
- Sigma
- Risk Management
- Project Management
- CMS
- Corrective Action
- Regulatory Compliance
- Quality Management System
- Medicaid
- Data Analysis
- Quality Standards
- Product Quality
- Customer Service
- FDA
- QA
- Infection Control
- Quality Issues
- Direct Reports
- Lean Six Sigma
- Regulatory Agencies
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the director of quality.
How to write director of quality experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great director of quality resumes:
Work history example #1
Plant Manager
United States Steel
- Managed Six sigma project with a business case of reducing turn arounds for a positive variance of 2mil/yr.
- Developed Key Performance Indicators (KPIs), goals and objectives for managers; conducted multiple progress and counseling sessions.
- Prepared existing building, designed layout new production area, and ensured uninterrupted start-up of operations.
- Redesigned control circuits throughout bakery to improve process control.
- Traveled to different Johns Manville plants to facilitate 6 Sigma Events with other Plant Superintendents.
Work history example #2
Program Manager
Chevron
- Created a talent pipeline framework from early leader identification through executives.
- Resolved any labor relations issues by recommending and implementing solutions in accordance with company policies and procedures.
- Developed IT Operational work processes to include hardware and software deployment standards.
- Managed SQL Server and Established backup routine and schedule for SQL Server 2008.
- Reviewed, selected and hosted Flying Longhorn alumni trips abroad.
Work history example #3
Project Quality Manager
AT&T
- Implemented new initiatives to increase proficiency and streamline submission process including designing mobility commission inquiry portal.
- Reported QA results to analysts and manager for positive reinforcement and coaching opportunities.
- Updated SharePoint and web pages for the QMS team, capably coordinating design, development, and maintenance.
- Championed another Six Sigma project aimed at reducing adjustments made on small business customer accounts.
- Delivered leadership, successfully establishing and managing total quality procedures and process programs for the Small Business segment.
Work history example #4
Quality Assurance Director
Motorola Solutions
- Collaborated with team on annual audits conducted on processes and configuration management to meet ISO requirements.
- Performed simulations of number mobility procedures with different cellular operators to verify and validate Number Mobility national project.
- Facilitated Repair Management Center Six Sigma Vital X Jumpstart and managed governance reviews.
- Developed, implemented and improved, methodology and tools for the evaluation of partner and subcontractor process capabilities.
- Identified customer issues for KDDI cellular provider and worked with key managers to implement corrective/preventive action plans to enhance customer satisfaction.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in biology
Arizona State University, Phoenix, AZ
1998 - 2001
Bachelor's Degree in nursing
Central State University, Wilberforce, OH
1996 - 1999
Highlight your director of quality certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your director of quality resume:
- Certified Quality Auditor (CQA)
- Six Sigma Green Belt
- Lead Auditor
- Master Quality Manager (MQM)
- Certified Quality Engineer (CQE)
- Certified Professional in Healthcare Quality (CPHQ)
- Six Sigma Black Belt
- Certified Manager Certification (CM)
- Certified Manager of Quality/Organizational Excellence (CMQ/OE)
- Certified Quality Assurance Professional (CQAP)