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  • Center Clinical Director, Associate

    Chenmed

    Director of residential services job in Dublin, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Independently provides care for patients with acute and chronic illnesses encountered in older adult patients. Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient. Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs. Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office. For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market. Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes. Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company. Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP's daily huddles within their center Leadership rounding with the PCPs (reduced involvement of market clinical leader) Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application. This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required Current, active MD licensure in State of employment is required A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required Must have a current DEA number for schedule II-V controlled substances Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $79k-125k yearly est. 3d ago
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  • Division Practice Manager - Insight & Data

    Sogeti 4.7company rating

    Director of residential services job in Columbus, OH

    Division Practice Manager - Insights & Data Location: Sogeti North East Division (Connecticut, D.C., Maryland, Massachusetts, New Jersey, New York, Pennsylvania and Virginia) As a Division Practice Manager for Insights & Data (I&D), you will drive presales efforts for large-scale Data and AI programs, lead a high-performing team of data and analytics professionals, drive client engagements, and ensure delivery excellence across the I&D portfolio. This role requires strong thought leadership, strategic vision, and the ability to deliver innovative data-driven solutions that create measurable business value for our clients. What you will do at Sogeti: Presales Leadership: Drive presales efforts for large-scale Data and AI programs, including solutioning and proposal development. Team Management: Lead and mentor a team of data engineers, BI specialists, automation experts, and data scientists. Oversee engagements, talent acquisition, and professional development. Engagement Delivery: Manage complex, large-scale data and analytics programs, including strategy, implementation, and operational run phases. Client Partnership: Serve as a trusted advisor to clients, ensuring exceptional service delivery, managing expectations, and presenting insights effectively. Solution Ownership: Own end-to-end solutioning, client management, and delivery of data and analytics projects. Business Growth: Collaborate with account teams on pre-sales activities, research, and solutioning. Partner with alliances for joint go-to-market opportunities. Capability Development: Drive continuous improvement of data and analytics capabilities, develop new assets, and contribute to go-to-market strategies. What you will bring: Proven experience in presales, with a track record of selling Data and AI programs valued at $10M+. 10+ years of experience delivering large-scale data and analytics engagements. Expertise across the full data lifecycle: integration, management, architecture, governance, quality, automation, and data science. Ability to define business cases, measure outcomes, and communicate insights through compelling storytelling. Strong client-facing skills, capable of engaging at all levels from executives to engineers. Hands-on technical proficiency and ability to coach teams when needed. Deep knowledge of data and analytics ecosystems across Azure (required), AWS, and Google Cloud, including tools such as SQL, Azure Data Lake, Synapse, Azure ML, and Purview. Must be located in the Columbus or Cincinnati Ohio. Personal Attributes Strategic thinker and thought leader with strong executive presence. Thrives in a fast-paced, agile environment. Highly motivated, self-driven, and accountable for delivering exceptional client outcomes. Able to work independently with minimal supervision. Education Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work options 401(k) with 150% match up to 6% Employee Share Ownership Plan Medical, Prescription, Dental & Vision Insurance Life Insurance 100% Company-Paid Mobile Phone Plan 3 Weeks PTO + 7 Paid Holidays Paid Parental Leave Adoption, Surrogacy & Cryopreservation Assistance Subsidized Back-up Child/Elder Care & Tutoring Career Planning & Coaching $5,250 Tuition Reimbursement & 20,000+ Online Courses Employee Resource Groups Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. Become Your Best | ************* Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $190,000 - $210,000. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $190k-210k yearly 2d ago
  • Global Service Delivery, Director

    Astreya 4.3company rating

    Remote director of residential services job

    What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $132.2k-208.8k yearly Auto-Apply 60d+ ago
  • Director, Culinary Services

    Sodexo S A

    Remote director of residential services job

    Role OverviewSodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences! What You'll Dolead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges;ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations;mentor, inspire and provide innovative culinary solutions within area of responsibility;travel up to 80% between lounge locations;oversee culinary strategy supporting new lounge business;execute menus, ensure food costs, and provide culinary solutions;work directly with clients and culinary teams to ensure program compliance and innovative offerings. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringan executive-level culinary background;culinary experience managing multiple locations or business segments;intimate knowledge of industry trends and elevated culinary programs;the ability to work hands-on and convey a passion for food and hospitality;strong client relations skills and the ability to inspire teams;aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's DegreeMinimum Management Experience - 5 years Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.
    $104k-165k yearly est. 22d ago
  • Director, Culinary Services

    Philadelphia International Airport

    Remote director of residential services job

    Sodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences! What You'll Do * lead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges; * ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations; * mentor, inspire and provide innovative culinary solutions within area of responsibility; * travel up to 80% between lounge locations; * oversee culinary strategy supporting new lounge business; * execute menus, ensure food costs, and provide culinary solutions; * work directly with clients and culinary teams to ensure program compliance and innovative offerings. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: * Medical, Dental, Vision Care and Wellness Programs * 401(k) Plan with Matching Contributions * Paid Time Off and Company Holidays * Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring * an executive-level culinary background; * culinary experience managing multiple locations or business segments; * intimate knowledge of industry trends and elevated culinary programs; * the ability to work hands-on and convey a passion for food and hospitality; * strong client relations skills and the ability to inspire teams; * aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor's Degree Minimum Management Experience - 5 years Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.
    $85k-138k yearly est. 26d ago
  • Director, Investment Services

    Public Trust Advisors

    Remote director of residential services job

    About the Company: Public Trust Advisors, LLC and the PMA Companies, soon to be PTMA Financial Solutions, provides treasury management, liquidity management, and other financial products and services to the public sector. In addition to more than 12,000 local governments, school districts and other public entities, we also partner with over 1,000 financial institutions to help strengthen communities from coast to coast. Our family of financial services companies offers local government investment pool administration, investment advisory services, term investments, cashflow analysis, bond proceeds management, and public finance services for public entities plus stable deposit funding solutions for financial institutions. Our financial expertise, comprehensive products, and advanced technology help clients achieve more today for a better tomorrow. The firm's primary operational hubs are in Denver, Colorado, and Naperville, Illinois, with other offices throughout the United States. Job Summary: We are looking for a Director, Investment Services, to join our national sales organization as part of our New York team. Our firm offers a unique balance of ample opportunities for professional growth while maintaining close connections across all levels of our organization. This role is a remote work from home position based in Western New York. Relocation is not provided. In this role, you will lead the full sales cycle-from identifying and engaging prospective clients to contract negotiations (where applicable) and relationship management. You will be instrumental in expanding our business and maintaining robust relationships with institutional investors by presenting NYCLASS's offerings and providing innovative client education on market events and investment opportunities. This role requires considerable travel throughout the state of New York. Essential Duties and Responsibilities: Business Development: Identify and develop new business opportunities while maintaining and expanding relationships with existing investment management clients. Client Engagement: Provide comprehensive service including public funds investment, client education, presentations, reporting, and regular meetings. Presentations: Deliver knowledgeable presentations to Councils, Boards, and investment committees about NYCLASS and related offerings. Collaboration: Work closely with senior team members on sales and marketing initiatives, ensuring seamless follow-up with clients and internal stakeholders. Market Participation: Represent the firm at local industry conferences and associations to enhance visibility and engagement. Policy Advisory: Evaluate and advise on client investment policies. Client Education: Develop innovative methods for educating clients and prospects on current market trends and investment opportunities. Documentation: Maintain accurate call reports, prospect lists, and opportunities within the CRM system (Salesforce or similar preferred). Other Duties: Perform additional responsibilities as assigned. Competencies Required: Sales & Relationship Management: 3-5 years of progressive experience in sales, marketing, business development, or relationship management within the public sector. Industry Knowledge: Familiarity with investible capital markets, particularly fixed income funds, short/intermediate-term fixed income investments, and money market instruments is preferred. Self-Motivation: Demonstrated success in business development and a track record of securing long sales cycle investment management mandates. Strategic Thinking: Ability to see beyond day-to-day tasks and develop long-term strategies for growth. Presentation Skills: Exceptional client-facing and presentation abilities with high investment acumen. Project Management: Strong organizational skills with a proven ability to manage multiple tasks in a fast-paced environment. Analytical Skills: Robust quantitative, problem-solving, and analytical capabilities. Technical Proficiency: Strong working knowledge of MS Office applications and related technologies. Integrity: Unwavering integrity and the ability to instill confidence in clients and colleagues. Education and Experience: Experience: Prior experience servicing local governments in New York is preferred. Degree: Bachelor's degree required. Licensing: Current Series 7 & 63 licenses or willingness to obtain is required. Benefits: Our employees enjoy a vibrant company culture and a comprehensive benefits package, including: Medical, Dental, Vision, Life, Accident, and Critical Illness coverage Employee Assistance Program (EAP) 401(k) Plan Generous Paid Time Off (PTO) Competitive pay structure with commission eligibility Base Pay: $100,000 - $125,000 (plus commission eligibility)
    $100k-125k yearly 59d ago
  • Full Service Support

    Taxwell

    Remote director of residential services job

    Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
    $39k-84k yearly est. Auto-Apply 60d+ ago
  • Full Service Support

    Taxact Inc.

    Remote director of residential services job

    Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
    $39k-84k yearly est. Auto-Apply 60d+ ago
  • Residential Program Manager

    North Community Counseling Centers 4.0company rating

    Director of residential services job in Columbus, OH

    About Us North Community Counseling Centers (NCCC) is a nonprofit, mental health and addiction agency that has been providing essential services since 1968. We're on a mission to assist people in the community to achieve their maximum potential by providing behavioral healthcare services in a healthy, comfortable, and safe environment. With four locations and home- and school-based programs, NCCC is able to offer solutions to challenges related to mental health and addiction. In addition to therapy, NCCC offers case management, substance use disorder treatment, and youth and adolescent programming. We invite you to join our team and start changing lives today. Duties: • Facilitate referral and intake process for new residents • Perform tasks and services necessary to maintain daily operations of a residential care facility • residents • Attend all mandatory meetings and trainings on Medication Administration, Emergency Safety, Standard Precautions, First Aid & CPR training • Provide supervision to direct support professionals and shift lead • Conduct additional services requested by the clients or their service team that may improve their quality of life, health and safety. • Review daily resident logs and shift logs • Ensure all required health and safety drills are completed. • Quality assurance of medication and financial records • Observe Direct Support Professionals as they assist residents with ADLs • Provide verbal and written performance feedback to staff on a continuous basis • Plan and implement recreational activities for the clients. • Ensure staff are scheduled to cover all houses and all shifts 24/7. • Maintain an efficient communication system for client schedules, food menus, and documentation due dates. • Provide behavioral intervention, as needed. • Serve as a role model of appropriate behavior and social skills in the home and the community. • Conduct additional services requested by the clients or their service team that may improve their quality of life, health and safety. Qualifications: • Bachelor's degree in social work or a related field preferred. • Minimum of two years' experience in residential settings. • Technical skills for electronic communications and electronic records, required • Must have a valid Ohio driver's license • Experience working with mental health clients, preferred but not required • Able to pass a background check and drug test $20.00 - $22.00 hourly depending on experience. Overtime eligible. Benefits: Flexible schedule Paid vacation and sick time Guaranteed 9 paid holidays Mileage reimbursement Health insurance Health Savings Account (HSA) Dental insurance Vision insurance Employee Assistance Program (EAP) Company Paid Life Insurance, Short Term Disability and Long Term Disability Supplemental Life and AD&D Insurance Professional development assistance Retirement plan with company contribution Tuition reimbursement Student Loan Forgiveness Eligible (PSLF) North Community Counseling Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $20-22 hourly 60d+ ago
  • Residential Manager Intensive Residential T

    I Am Boundless 4.4company rating

    Director of residential services job in Grove City, OH

    Summary/Objective The Residential Manager is responsible for providing and supervising direct programming and support services for individuals with complex needs, including those with intellectual/developmental disorders, autism spectrum disorders, and behavioral health conditions. Services will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Residential Manager will ensure that services are delivered in a in accordance with company mission, vision, and values. Working with individuals, employees, a multi-disciplinary team, and parents/guardians, the Residential Manager advocates for individuals' needs and ensures the provision of high-quality care. Supervises assigned employees; screens, interviews and recommends applicants for hire; recommends assignments; transfers, promotions, disciplinary actions, grievance resolutions, and other personnel actions; evaluates employee performance; develops and implements employee work schedules. Directs, supervises, and assists in planning overall operation of residential home; arranges work assignments and schedules the ensure proper coverage; maintains adequate supplies, materials, food and equipment; prepares and maintains system of program evaluation; ensures nutritionally balanced meals are planned and prepared; coordinates medical services, appointments, nursing procedures as trained and needed; assists with the preparation of and operates facility within annual budget; provides for and supervises the accurate accounting and expenditure of resident funds. Supervises and provides assessment, development, implementation and evaluation of Individual Service Plans to assess, review and meet needs of individuals; monitors programs of individuals in accordance with individual residential program reviews and evaluations to ensure adequacy of services; coordinates resident services with community agencies and employers of individuals; supervises, provides and coordinates program management services; coordinates procedures for admission and procedures for progress reporting as related to elements of Individual Residential Plans as developed and implemented; supervises and provides for the health and safety of all individuals assigned. Provides liaison services with parents/guardians, employees, community agencies and other interested parties. Ensures compliance with all company policies, contract requirements, accreditations, and county/state/federal regulations for all assigned programs. Prepares and submits required reports, documentation, and correspondence within identified timeframes and deadlines. Provides staff training in accordance with company and departmental requirements; develops training programs as needed. Operates company vehicles. May perform delegated nursing tasks and/or procedures Performs other related duties as assigned. REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree in Social Work, Education, Human Development or related field, OR at least 3 years of experience working in social services, residential services, or with people with behavioral health conditions, autism spectrum disorder, and/or intellectual/developmental disabilities Must be able to lift, bend, push and pull up to 50 pounds Ability to obtain and maintain certification in and perform physical crisis management intervention as needed Ability to obtain and maintain certifications in First Aid and CPR - adult, child and infant; delegated nursing Valid driver's license and insurable driving record Strong communication skills, strong interpersonal skills Excellent computer skills - including electronic health record, spreadsheets, and word processing tools - and ability to learn new programs expeditiously PREFERRED EDUCATION AND EXPERIENCE: One year of supervisory experience One year of experience in residential programming Two years of experience working with people with behavioral health conditions, autism spectrum disorder, and/or intellectual/developmental disabilities SPECIAL SKILLS AND REQUIREMENTS: Must be detail oriented and have competent literacy and writing, documentation, communications and interpersonal abilities. Must be able to use tools and equipment as required - including pushing/pulling wheelchairs, lifting consumers with Hoyer lifts PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: The physical activities for this position involve: Balancing Stooping Pulling Pushing Standing Kneeling Reaching Lifting (up to 50 lbs.) Carrying(up to 50 lbs.) Crouching Crawling The essential sensory and communicative activities include: Feeling Seeing Speaking Hearing An individual in this position will be exposed to the following environmental conditions when performing duties: Inside Environmental Conditions Outside Environmental Conditions Exposure to Blood Exposure to Bodily Fluids Combative Individuals Supervisory Responsibility This position supervises a team of Behavior Technicians. Based on assigned program, this position may also supervise Assistant Managers. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work vary as schedule requires. The schedule could require 8 hours weekly, but no more than 16 hours per week of “in schedule” work as schedule demands. Location on-call will be shared among fellow Managers. A minimum of one week per month of on-call will be required. Travel Travel is primarily local to assigned program location(s). Travel to Main Office, and other residential programs around Central Ohio may be required at times.
    $33k-43k yearly est. Auto-Apply 25d ago
  • Clinician I, II - Intensive Home Based Treatment - Child and Family Outpatient Services

    SCF 4.2company rating

    Remote director of residential services job

    Clinician I Hiring Range: $70,387.20 to $93,828.80 Pay Range: $70,387.20 to $105,560.00 Clinician II Hiring Range $75,296.00 to $100,401.60 Pay Range $75,296.00 to $112,964.80 Hiring Incentives Sign-on bonus Relocation Package Retention Bonus Referral Bonus Job Summary: The Southcentral Foundation (SCF) Clinician is responsible for providing clinical interventions tailored to the customer-owner needs and prepare them for participation in learning circles. This position has two (2) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Southcentral Foundation is seeking exceptional Clinicians to join our Intensive Home Based Treatment program at Child and Family Outpatient Services in Anchorage. Do you enjoy working with children, teens and their caregivers? CFOS Intensive Home Based Treatment offers opportunities for Clinicians to provide therapy in the community and in customer-owner residences. IHBT Clinician's will work alongside Community Case Managers to collaborate and provide services to youth at risk of out-of-home placement. IHBT works to build stronger relationships and bonding between youth and their families. We believe that youth heal best with their families, in their homes. This position will require a flexible schedule that will include one weekend day and night availability. SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: Qualifications: 1. Master's degree in behavioral health field including Counseling, Psychology or Social Work; OR PhD/PsyD in Clinical or Counseling Psychology. 2. Obtain Alaska Clinical Licensure in designated field within four (4) years of hire. Additional Qualifications for Clinician II: Meets all requirements of Clinician I in addition to the following: 1. Two (2) years of supervised clinical work experience for Master's level Behavioral Health; OR two (2) years of post-graduate clinical experience for PhD or PsyD level; OR demonstrated proficiency as a Clinician I at SCF. 2. Current Alaska Clinical Licensure in designated field. · Valid Alaska driver's license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include: May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver's license. · No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28); OR two (2) at-fault traffic accidents in the previous three (3) years. · The driver must not have had ‘Driving Under the Influence' (DUI); OR ‘Driving While Intoxicated' (DWI); OR ‘Operating Under the Influence' (OUI) violations as follows: Zero (0) violations in the past five (5) years. No more than two (2) violations in the past ten (10) years. · Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska. · Prior to hire date, must provide current copy no more than 60 days old of driving record from issuing State. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required. #INDBSD
    $75.3k-100.4k yearly 60d+ ago
  • Director, Outpatient Services

    Netcare Corp 4.3company rating

    Director of residential services job in Columbus, OH

    *Those that are able to receive the COVID-19 vaccination and influenza shot will be required to do so as a requirement of employment at Netcare Access. GENERAL DESCRIPTION: The Outpatient Director is responsible for directing, coordinating, and implementing the supervision of clinicians working across the age span and employees providing case management services in the community. Netcare's outpatient clinic functions under the CCBHC model and is in a SAMHSA grant for same. This role will ensure that key outcomes are achieved by the expanded community behavioral, medical, and mental health programs that support diverse populations in the Netcare core service areas. Under the supervision of the CEO, the Outpatient Director provides project oversight and leadership and, as a SAMHSA Project Director, manages the federally funded CCBHC grant to ensure grant compliance. The Director also helps support activities and programs to help Netcare achieve its mission. POSITIONS SUPERVISED: OutpatientClinician(s) OutpatientAsssessor(s) Case Manager(s) OutpatientAdmistrativeAssistant ESSENTIAL DUTIES AND RESPONSIBILTIES: Performs and carries out the responsibility of staffselectionand training; ongoing staff supervision; program implementation; budget monitoring;andprogram development, evaluation, and compliance with funding guidelines. Develops project plans, project schedules, budgets, and expenditures. Ensures that project deadlines are met, and that program plans and activities are executed in keeping with the organization's values, mission, vision, and strategy. Leads the agency'sfurthertransition to a data-informed and data-driven population health approachin line with SAMHSAgrantneeds/goalsvia the Netsmart Avatar NX EHR and other tools as applicable. Attends/leads required meetings and trainings, communicates project status to all stakeholders, and acts as the primary point of contactforfederal grant managementand consultantcounterparts. Maintains up-to-date knowledge of community resources and services for individuals in recovery with histories of substance use and mental health conditions. Modifies treatment approaches, taking into consideration such characteristics as disability,sex,genderidentity, sexual orientation, developmental level,race,ethnicity, age, spirituality,preferred language,and health status. Worksacrossagency departments andwithexternal consultants toassurecompliance with federal requirements anddata/evaluation activities. Implements needed data inputs, thenreports necessary data to SAMHSAand/or others within the agency tasked with data collection/reporting. PromotesCCBHCprogram within the agency and community. Coordinates with internal staff and community organizations toestablish/improvereferralstreamsandenrollnew referrals. Coordinates with all agency partners tomaintaincross-agency collaboration. Promotes the retention of culturally competent,strengths-oriented personnel who understand the communities served. Serves as a supervisor for Netcare employees seeking independent licensure. If/when a CCBHC-IA grant opportunity is offered, or local/state/federal funding of CCBHC services isestablished, provides what isrequired of Netcare in either circumstance. Other duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Ability to consistently demonstrate an effective and efficient management style that elicits dedicated efforts from staff and provides for the prosperity of the corporation. Ability to apply the principles of continuous quality improvement to the daily activities of Netcare's service delivery programs Ability to relate to clients with a variety of age, sex, economic, sexual orientation, gender identity, race, ability, educational, and professional backgrounds. Ability to hear and speak well enough to converse with clients or other employees in person or over the telephone for a majority of the time. Ability tooperatea computer to record client data, produce written correspondence and reports. Ability to travel between service facilities. Ability to achieve andmaintaincertification in required training programs. Previousexperience in the operation, staffing and /or supervision of outpatient behavioral health services involving patients of all acuity and severity levels. Ensure services area compliance with applicable federal, state, and local standards and requirements. Ability tomonitorservice delivery and implement corrective action. Extensive working knowledge of mental health and SUD diagnostic and treatment programs,andrelated service/diagnosis coding. Knowledge of local community service agencies. MINIMUM QUALIFICATIONS: The minimum requirements for education and related experience for this position are as follows: Master's Degree in human services field. LISW, LPCC, or Psychologist license in the state of Ohio required, and 5 years of management or change management experience. They must have demonstrated advanced knowledge and skills in managing effective service delivery systems to meet the needs of clients with serious mental illness, serious emotional disturbance, substance use disorder, and those with co-occurring serious mental illness and substance use disorder, The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. *Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. Netcare is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, criminal background investigation, professional reference check, negative TB test results, COVID-19 vaccination, and influenza shot.
    $46k-64k yearly est. Auto-Apply 17d ago
  • Outpatient Family Services Clinician

    Svfsohio

    Director of residential services job in Columbus, OH

    At St. Vincent Family Services, it is our job to help families build bright futures. Make it your job too! We offer competitive wages, comprehensive benefits, 401K matching & a generous PTO package. These benefits are just a few reasons to join our team. SUMMARY The Outpatient Family Services Clinician, as a member of the Outpatient Family Services Team is responsible for providing therapeutic services to children and families. Services include but are not limited to individual and family therapy, crisis intervention, prevention consultation and education, and linkage to needed community resources as needed. This position reports to the Program Director. ESSENTIAL DUTIES & RESPONSIBILITIES Provide therapy to children and families participating in the program. Contributes to creating a welcoming and inclusive environment for our clients, colleagues and community partners from diverse backgrounds and experiences. Integrates principles of Trauma Informed Care in all aspects of work. Is sensitive to the children's culture and socioeconomic characteristics that delivers the best possible care to the youth and families served. Accountable for mental health treatment of children and families including ongoing assessment of treatment progress. Assist in the management of crisis situations with the exclusion of restraint as needed. Provide billed services at a minimum of 100% of the stated Agency expectation on a monthly basis. Complete required on-going documentation within each child's records in accordance with ODMH, ADAMH, and agency standards. Develop and implement Treatment Plans in collaboration with youth and families and administer case openings, transfers, closures and progress summaries. Respond to community crisis referrals in congruence with Program Director. Act as a link to the families regarding therapeutic progress of the child. Provide advocacy, monitoring, and linkage to services for families while the child is receiving mental health services. Participate in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences. Gather statistical and research information to be used for outcomes purposes. Other duties as assigned or requested. EDUCATION & EXPERIENCE Master's Degree in Social Work/Counseling. Current Licensure in the State of Ohio (LSW/LISW, LPC/LPCC or Psychologist) is required. Valid Driver's License and Proof of Auto Liability Insurance Coverage. Rendering Provider number required based on level of licensure. National Provider Identification number required. Proficiency with MS Windows and Outlook Previous experience working with school-age and/or pre-school children preferred LANGUAGE SKILLS Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to complete, interpret and respond to clinical documentation inquiries. Ability to communicate sensitive information to client families and employees. REASONING ABILITY Ability to work evening and/or weekend hours due to the service delivery and administrative needs of SVFC clients and families. Ability to complete and turn in paperwork in a timely fashion. Ability to maintain high degree of empathy and compassion in meeting the needs of our clients and client families. Ability to build strong bonds with employees and managers to foster open, honest and candid communication. Ability to multi-task and maintain organization in a fast paced, changing environment. Ability to manage change in an organization reengineering its culture and approach to workload management. Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFC proprietary information and sensitive situations. Ability to work and contribute as member of team. Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and listen. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 15 pounds. Ability to complete crisis intervention training and successfully pass course for certification and perform techniques to a satisfactory level. Work Environment The noise level in the work environment is usually moderate. May experience loud, verbal displays of outbursts from potentially distressed children seeking treatment. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. Building temperature may vary during each season and the work environment may be unseasonably cold or warm during the year.
    $60k-93k yearly est. Auto-Apply 60d+ ago
  • Adult Day Program Manager

    Viaquest 4.2company rating

    Director of residential services job in Pickerington, OH

    Program Manager A Great Opportunity / $47,000 per year/ Full Time M- F 8am to 5pm At ViaQuest Day & Employment Services we provide services and support to individuals with developmental disabilities within our Day Program and Employment Services Program. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Managing the overall system of supports and services provided to the individuals served at our Day Program. Personnel management and coordination of service delivery. Hiring, training and retaining quality employees. Participating in the development of behavior support plans for individuals served. Ensuring all PAWS are accurate and complete. Requirements for this position include: Four-year degree in social or human services or a related field is preferred. A minimum of two years of experience in human services. Management or supervisory experience is preferred. What ViaQuest can offer you: Paid training and development opportunities. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount programs. Paid-time off. Employee referral bonus program. About ViaQuest Day & Employment Services To learn more about ViaQuest Day & Employment Services please visit ************************************************************************ From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************
    $47k yearly Easy Apply 3d ago
  • Medical Director- Long Term Support and Service (LTSS)

    Carebridge 3.8company rating

    Director of residential services job in Columbus, OH

    Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $37k-72k yearly est. Auto-Apply 60d+ ago
  • Director of Clinical Services

    Newvista Behavioral Health 4.3company rating

    Director of residential services job in Columbus, OH

    Job Address: 10270 Blacklick - Eastern Road NW Pickerington, OH 43147 Role: Director of Clinical Services Job Post Title: Director of Clinical Services Solero Behavioral Transitions We provide a safe and supportive environment for individuals struggling with severe mental illness. Our program offers comprehensive care, including individual and group therapy sessions, case management services and life skills training. A mental health residential facility is a place where people receive intensive, specialized care for mental health and or substance abuse issues in a non-hospital setting. Residents receive 24-hour supervision, treatment, and support from mental health experts. The environment is homelike and supportive, and residents participate in therapeutic activities. Shift: M-F, with a weekend rotation Hours: 8-4:30 Perks at Work Healthcare: Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements Student Loan Forgiveness Programs Approved HRSA Site Approved STAR-LRP Site The Role Itself License/Education/Certification: Formal education program or training in Quality Improvement/Risk Management/Compliance for inpatient or behavioral health settings. Familiarity with healthcare laws, regulations, accreditation standards, state licensure or certification and Best Practices in healthcare compliance program implementation Knowledge of the principals of The Joint Commission and must be well versed in CMS guidelines Knowledge and understanding of the Regulatory Compliance Ohio Department of Mental Health and Addictions Serves as resource for faculty regarding medical record content and regulatory requirements Ability to adapt to change and work under stressful situation Education: Masters degree in social work with LSW and documented experience in group therapy setting. Counselor Degree Must be 21 yrs or older Top of Form License: LSW, LISW, LPC, LPCC, MFT, LMFT Current unencumbered clinical license per state of practice guidelines. Levels of Care Residential Mental Health Services A service activity which uses clinical and medical interventions, including the administration of physician prescribed medications and clinical monitoring, to help stabilize mental health symptoms to for individuals requiring a more structured and supervised environment. Partial Hospitalization Program Comprehensive Mental Health program with intensive treatment services to help individuals prepare for re-entry into all aspects of their lives including home, work, school and relationships. Program Purpose: We are committed to producing the highest level of clinical outcomes for clients and their families. Solero Behavioral Transitions is a trauma-informed, non-coercive treatment program designed to treat individuals struggling with Mental Health symptoms. The Solero's focused mental health rehabilitation includes; Building Resiliency Optimistic outlook Locus of control Sense of self Ability to bounce back Change management Practical Life Skills Problem-solving Money management Time management Personal change Self-awareness Communication Skills Active listening Nonverbal communication Communication skills Social Radar Negotiation skills These are the core concepts that extend into many areas of a client's life and help develop the foundations for recovery and recovery sustainability.
    $62k-83k yearly est. Auto-Apply 40d ago
  • Clinical Manager, Care Management Services (Remote)

    Author Health

    Remote director of residential services job

    At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults. We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives. At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too. If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together! We are seeking a dynamic and experienced Clinical Manager of Care Management Services to oversee,coordinate, and deliver comprehensive care management services across both behavioral health and medical care settings. This clinical leadership role is critical in ensuring the seamless delivery of integrated care, optimizing patient outcomes, and promoting the efficient and effective utilization of resources within our organization. This Clinical Manager is expected to split his or her time between administrative / managerial responsibilities (typically ~60% of the time) and time serving patients directly (typically ~40% of the time). WHAT IS YOUR SUPERPOWER? Administrative & Managerial Responsibilities * Develop, implement, and oversee care management policies, procedures, and protocols for behavioral health and medical care. * Lead and supervise a multidisciplinary Care Management team organized in a "pod" model where: * Care Managers (Registered Nurses and Behavioral Health Care Managers) are responsible for comprehensive care planning and clinical coordination, * Licensed Practical Nurses (LPNs) focus on post-discharge outreach, coordination, and Transitional Care Management (TCM), while * Patient Resource Specialists (PRSs) support our patients by addressing health-related social needs and social determinants of health. * Manage care coordination processes across multiple payor environments, ensuring consistent standards of care, regulatory alignment, and effective operational workflows. * Ensure compliance with regulatory requirements related to care management and patient care. * Support the design and implementation of strategic initiatives that enable Author Health to innovate by piloting modifications or new builds in our care delivery model. * Participate in interdisciplinary meetings and committees to enhance coordination and communication across departments. * Coach members of the Care Management team to enhance performance on both clinical quality and overall efficiency - do so while using a data-driven approach, and by regularly shadowing and auditing individual team members (e.g., auditing calls and documentation). * Monitor and analyze data related to care management outcomes, utilization, and quality improvement initiatives. * Promote a culture of excellence, professionalism, and continuous improvement within the Care Management team. * Perform other duties as assigned to support departmental and organizational needs. Patient Care Delivery Responsibilities * Conduct regular assessments of patient needs, develop individualized care plans, and monitor progress towards goals. * Coordinate transitions of care and ensure continuity across different levels of care and health care settings. * Collaborate closely with interdisciplinary teams of health care providers both within and outside of Author Health, including physicians, nurses, therapists, and social workers, to ensure integrated care planning and delivery. * Serve as a resource for staff, patients, and families regarding care management services, resources, and community referrals. WHAT WE ARE SEEKING: * Bachelor's degree in Nursing; Master's degree preferred. * Experience building and leading teams * Minimum of 5 years of Nursing experience in care management, preferably in behavioral health or medical care settings. * Proven leadership and supervisory experience with strong team-building skills. * Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders. * Solid understanding of health care regulations, policies, and reimbursement practices. * Strong analytical skills and the ability to use data for decision-making and quality improvement. * Certification in Case Management (CCM, ACM, or similar) preferred WHAT WE OFFER: * Retirement savings plan (401k) Plan up to 3.5% company match * Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance) * Paid vacation * Paid sick leave * 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total! * Performance-based bonuses * and more! NEXT STEPS: * Submit an application * Upload an updated resume * Share LinkedIn profile and/or cover letter Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records. Monday through Friday, 8am-5pm EST
    $42k-71k yearly est. Auto-Apply 46d ago
  • Massage Clinic Director

    Medical Dynamics 4.0company rating

    Director of residential services job in Dublin, OH

    The Massage Therapy Student Clinic Director at the Dayton School of Medical Massage-Lima. is responsible for managing students, and overseeing the operations of our massage therapy clinic. The ideal candidate will have a minimum of 3 years experience working as a Licensed Massage Therapist. The Clinic Director will also have their own room, free use of linens and lotions, and can see their own clients while being on site for the students. The position is Fridays 10:30am to 5pm, and Saturdays from 10:30am to 5pm, and Sundays from 10:30am to 4pm. The positions pays $125 per day, with the opportunity to make additional money from seeing clients while being on site with the students. Responsibilities: Oversee daily clinic operations. Lead, mentor, and train massage therapy students. Licensed Massage Therapist with 3 years minimum experience.
    $125 daily 60d+ ago
  • Residential Care Supervisor 1

    Dasstateoh

    Director of residential services job in Mount Vernon, OH

    Residential Care Supervisor 1 (250009DH) Organization: Developmental Disabilities - Mt. Vernon Developmental CenterAgency Contact Name and Information: Trina KolakowskiUnposting Date: OngoingWork Location: Mt. Vernon Developmental Cente 1250 Vernonview Drive Mount Vernon 43050Primary Location: United States of America-OHIO-Knox County-Mount Vernon Compensation: 24.97-30.40Schedule: Full-time Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: MedicalTechnical Skills: ManagementProfessional Skills: Active Learning, Adaptability, Building Trust, Coaching, Customer Focus, Flexibility, Visionary Thinking, Confidentiality Agency OverviewIn developmental center, under Department of Developmental Disabilities, for at least one module, cottage, house, multiple living area or residential building, on at least one assigned shift, supervises direct care personnel (e.g., Hospital Aide Coordinators, Therapeutic Program Workers), serves as team member for policy development & implementation of work rules, ensures compliance with Medicaid standards & labor contract rules, resolves labor disputes/matters at first step level, refers employees to Employee Assistance Program Coordinator, is responsible for staff training & in-servicing on new policies &/or procedures & other rules & regulations, monitors implementation of Individual Habilitation Plans for persons with developmental disabilities to ensure they are followed & carried out, completes & signs employee performance evaluations, assures attendance of direct care staff at team meetings to develop/revise Individual Habilitation Plans for their assigned residents & ensures adequate staff coverage (e.g., schedules & assigns available relief staff, parttime staff & overtime staff; maintains required minimum staff coverage; aligns relief staff in order of seniority; fills out payroll, overtime & daily employee work schedules). Reviews written documentation regarding resident behavior response & progress as they relate to Individual Habilitation Plan for each assigned resident (e.g., 30 day/90 day & annual reviews; unusual incident reports; client funds; use of restraints; Medicaid surveys), reviews requests for clothing purchases & actual purchases or assigns to direct care staff, reviews & processes staff incident reports & determines whether additional action is needed, checks staff log books to ensure completeness, is responsible for written documentation regarding assigned residents & checks staff's time & attendance. Participates in Individual Habilitation Program/Plans meetings & attends unit managers' meetings; reviews restraint records to assure proper procedures have been followed; completes census reports; investigates & reports all major incidents; ensures staff compliance with treatment habilitation plans; relieves supervisors of other units upon request; maintains supplies & acquisitions of necessary equipment. The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, "Background Investigations for Employment," outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.Job DescriptionIn developmental center, under Department of Developmental Disabilities, for at least one module, cottage, house, multiple living area or residential building, on at least one assigned shift, supervises direct care personnel (e.g., Hospital Aide Coordinators, Therapeutic Program Workers), serves as team member for policy development & implementation of work rules, ensures compliance with Medicaid standards & labor contract rules, resolves labor disputes/matters at first step level, refers employees to Employee Assistance Program Coordinator, is responsible for staff training & in-servicing on new policies &/or procedures & other rules & regulations, monitors implementation of Individual Habilitation Plans for persons with developmental disabilities to ensure they are followed & carried out, completes & signs employee performance evaluations, assures attendance of direct care staff at team meetings to develop/revise Individual Habilitation Plans for their assigned residents & ensures adequate staff coverage (e.g., schedules & assigns available relief staff, parttime staff & overtime staff; maintains required minimum staff coverage; aligns relief staff in order of seniority; fills out payroll, overtime & daily employee work schedules). Reviews written documentation regarding resident behavior response & progress as they relate to Individual Habilitation Plan for each assigned resident (e.g., 30 day/90 day & annual reviews; unusual incident reports; client funds; use of restraints; Medicaid surveys), reviews requests for clothing purchases & actual purchases or assigns to direct care staff, reviews & processes staff incident reports & determines whether additional action is needed, checks staff log books to ensure completeness, is responsible for written documentation regarding assigned residents & checks staff's time & attendance. Participates in Individual Habilitation Program/Plans meetings & attends unit managers' meetings; reviews restraint records to assure proper procedures have been followed; completes census reports; investigates & reports all major incidents; ensures staff compliance with treatment habilitation plans; relieves supervisors of other units upon request; maintains supplies & acquisitions of necessary equipment. The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, "Background Investigations for Employment," outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications24 mos. trg. or 24 mos. exp. in providing care to patients &/or in participating in development &/or carrying out of patients' habilitation plans & preferably for those who had developmental disabilities or mental disability, & in implementing & carrying out same. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: MedicalADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $25k-36k yearly est. Auto-Apply 6h ago
  • Manager Clinical Staff and Operation (100% Full Time, Days)- Cardiovascular Surgery Services

    Adena Health 4.8company rating

    Director of residential services job in Chillicothe, OH

    The Clinic Manager II assumes primary responsibility for overseeing clinical and administrative functions of capital and operating budgets, patient registration, billing, clinical information systems, management of clinical and administrative staff and clinic marketing and planning. This position is responsible for managing performance for Caregiver Engagement, Service Excellence, Quality & Safety and Stewardship. Responsible for multiple small practices or a large complex practice with a score between 7 and 12 on the Manger Trigger Tool (see below). This position ensures compliance with all regulatory and accreditation standards, financial performance and clinic policies. Decisions are made independently or in collaboration with others. This position has patient contact, has access to confidential information and functions under the direct supervision of a Director. Minimum Qualifications: Required Educational Degree: Bachelor's Degree Major/Area of Concentration: Any Effective 01/01/2021 for all current Managers and New Hires Bachelor's degree required within 5 yrs (3 yrs if you already posses an Associate's degree) Preferred Education: Bachelor's Degree in Business Administration or related field preferred Required Certifications, Credentials and Licenses: De-escalation training within 6 months. Required Experience: 2 - 4 years of practice management experience with progressive responsibility Job Specific Essential Functions: Provide operational leadership and oversight of one or more high-volume or multi-specialty clinics. Participate in recruitment, hiring, onboarding, training, and professional development of staff. Direct, supervise, and evaluate performance of clinical and administrative staff. Partners with hospital leaders to oversee outpatient ancillary operations, when applicable. Engage physicians and staff through communication of priorities, delegation of clinic tasks, and accountability to the achievement of goals. Utilize huddles and rounding to facilitate problem solving, communication from AHS system meetings, and identification of clinic concerns/issues. Manage processes in the clinic through implementation of SOP's, auditing, correction and suggestions for continuous quality improvement. Develop plans for improved provider productivity by working with providers on waste elimination, template redesign, optimization of outrotations, improving fill rate, and marketing / sales interfaces where appropriate. Responsible for metric tracking, root cause analysis, and improvement to meet or exceed budgeted quality, service, volumes and expenses. Ensure all provider encounters are captured, documented, locked in a timely manner and coded for comprehensive revenue cycle process. Responsible for completion of cash posting, financial deposits, A/R tracking and improvement toward MGMA service specific days in A/R and reporting of variances Act as liaison for providers to answer questions, communicate concerns to system, and solve day to day issues. Holds clinic team accountable for adherence to leadership and provider compact expectations of communication / behavior in delivery of care for optimal service to patients. Adhere to AHS, local, state and national legal and regulatory compliance requirements through ongoing clinic audit reviews and corrective action Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Heart and Vascular: The Adena Heart and Vascular Institute provides advanced, comprehensive care for heart, vascular, and thoracic conditions through cutting-edge technology and a skilled team of specialists. The institute emphasizes personalized treatment plans, collaboration among experts, and a focus on both immediate and long-term health. A key feature is our new hybrid operating room, which integrates advanced imaging and surgical capabilities to perform complex, minimally invasive cardiovascular procedures-such as TEVAR and EVAR-with a multidisciplinary team. This approach reduces complications and recovery times, allowing patients to receive high-quality, innovative care close to home. About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
    $61k-75k yearly est. Auto-Apply 45d ago

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