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What is a director of retail operations and how to become one
The Director of Retail Operations oversees the consistency of standard operations across all retail stores. He/She ensures the expansion of their customer base. The Director liaises with superiors to develop and implement plans that would promote performance and efficiency among employees. He/She frequently visits all stores to ensure operations are going as planned. Also, he/she analyzes inventory to monitor costs and other expenses. Additionally, his/her duty includes adjusting operations to maximize resources and avoid loss.
Employers prefer either a bachelor's degree in a business-related field or a trade school education in a related specialty. However, you can get a job with a High school diploma. You must also have years of experience in a retail and supervisory role. You must possess communication, leadership, problem-solving, and time management skills. The Director of retail operations earns an average salary of $105,562. Their salary ranges from $68,000 to $161,000.
What general advice would you give to a director of retail operations?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Avg. Salary $108,032
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.47%
Asian 6.42%
Black or African American 6.24%
Hispanic or Latino 15.40%
Unknown 4.35%
White 67.13%
Genderfemale 32.59%
male 67.41%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Director of retail operations career paths
Key steps to become a director of retail operations
Explore director of retail operations education requirements
Start to develop specific director of retail operations skills
Skills Percentages Retail Operations 23.68% Business Development 21.99% Project Management 4.66% POS 4.41% Store Operations 3.20% Complete relevant director of retail operations training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of retail operations learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of retail operations based on U.S. Bureau of Labor Statistics data and data from real director of retail operations resumes.Research director of retail operations duties and responsibilities
- Lead cross-functional process improvement teams to identify, recommend and implement changes to enhance billing system and POS system response times.
- Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
- Research technology options and cost-effectively procure and execute a solid new POS system.
- Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
Get director of retail operations experience
Generally, it takes 4-6 years to become a director of retail operations. The most common roles before becoming a director of retail operations include store manager, general manager team lead and district manager.Prepare your director of retail operations resume
When your background is strong enough, you can start writing your director of retail operations resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of retail operations resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
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Build a professional director of retail operations resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of retail operations resume.
Apply for director of retail operations jobs
Now it's time to start searching for a director of retail operations job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first director of retail operations job
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Average director of retail operations salary
The average director of retail operations salary in the United States is $108,032 per year or $52 per hour. Director of retail operations salaries range between $72,000 and $161,000 per year.
What am I worth?
How do directors of retail operations rate their job?
Director of retail operations reviews
I love being able to mold my team and the distribution center to the culture of respect and accountability! Having senior and executive leadership support is a huge positive factor in making this happen!!
Long hours and calls outside of regular business hours are the norm!
There's not much I dislike about the role, but the slow down from having to align multiple departments and functions together before being able to more forward with an initiative is a drain.
People Busy Money Busy and variety in a job Solving problems
Updated January 8, 2025
