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Become A Director Of Retail Operations

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Working As A Director Of Retail Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $127,438

    Average Salary

What Does A Director Of Retail Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Director Of Retail Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Director Of Retail Operations Videos

Graduate Career in Retail - Aldi

A Day in the Life - Retail Buyer

Career Advice on becoming a Finance Manager by Sarah B (Full Version)

Director Of Retail Operations Jobs

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Average Length of Employment
Operations Manager 4.0 years
Top Careers Before Director Of Retail Operations
Manager 5.1%
Director 3.1%
Owner 2.5%
Top Careers After Director Of Retail Operations
Director 4.5%
Owner 3.9%
Consultant 3.3%
President 3.0%

Do you work as a Director Of Retail Operations?

Director Of Retail Operations Demographics

Gender

Male

64.7%

Female

32.9%

Unknown

2.5%
Ethnicity

White

65.1%

Hispanic or Latino

14.7%

Black or African American

9.9%

Asian

6.7%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

50.0%

French

16.7%

Portuguese

12.5%

Swedish

4.2%

Czech

4.2%

Russian

4.2%

Dakota

4.2%

Italian

4.2%
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Director Of Retail Operations Education

Schools

Hofstra University

8.1%

Marshall University

6.8%

Georgia State University

6.8%

University of Arizona

6.8%

Syracuse University

5.4%

Boston University

5.4%

Western Washington University

5.4%

West Virginia University

5.4%

Michigan State University

5.4%

Eastern Michigan University

4.1%

Johnson & Wales University

4.1%

Temple University

4.1%

Oregon State University

4.1%

Baker College

4.1%

Villanova University

4.1%

Wayne State University

4.1%

Cornell University

4.1%

University of Central Florida

4.1%

Middle Tennessee State University

4.1%

Nassau Community College

4.1%
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Majors

Business

36.7%

Management

8.4%

Finance

6.6%

Marketing

6.6%

Communication

4.5%

Hospitality Management

4.2%

Accounting

4.2%

Psychology

3.9%

Liberal Arts

3.6%

Political Science

2.7%

Economics

2.4%

English

2.4%

History

2.4%

Culinary Arts

1.8%

Criminal Justice

1.8%

Fine Arts

1.5%

Education

1.5%

Health Care Administration

1.5%

Human Resources Management

1.5%

Supply Chain Management

1.5%
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Degrees

Bachelors

48.5%

Other

23.1%

Masters

16.7%

Associate

6.4%

Certificate

3.5%

Doctorate

0.9%

Diploma

0.7%

License

0.2%
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Director Of Retail Operations Videos

Graduate Career in Retail - Aldi

A Day in the Life - Retail Buyer

Career Advice on becoming a Finance Manager by Sarah B (Full Version)

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Real Director Of Retail Operations Salaries

Job Title Company Location Start Date Salary
Managing Director of Retail Operations IRI In Ny Inc. New York, NY Jul 11, 2016 $200,000
Director of Retail Operations and Strategic Planni Carolina Herrera, Ltd. New York, NY Oct 15, 2010 $155,000
Director, Retail Store Operations Lucy Activewear, Inc. San Leandro, CA Jun 30, 2010 $145,000
Director of Operations-Retail NA Ralph Lauren Retail Inc. New York, NY Feb 11, 2013 $135,000
Director of Distribution and Retail Operations Prodotti Mediterranei, Inc. New York, NY Oct 26, 2009 $130,000
Director of Retail Operations Nicopanda, Inc. New York, NY Aug 19, 2016 $125,000
Director of Retail Operations Nicopanda, Inc. New York, NY May 30, 2016 $125,000
Director of Retail Operations Two Hustlers, LLC New York, NY Aug 19, 2013 $110,000
Deputy Director of Retail Operations Ip&E Holdings, LLC Oct 01, 2011 $85,000
Deputy Director of Retail Operations Ip&E Holdings, LLC Jul 11, 2011 $85,000

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Top Skills for A Director Of Retail Operations

  1. Retail Store
  2. Customer Service
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Manage all retail operations and marketing activities for the retail store of this non-denominational faith based organization.
  • Manage overall boutique operations including back office administration, inventory and CS related to customer service (non-technical).
  • Transformed volunteer run shops into retail businesses by developing and implementing procedures, policies and customer service standards.
  • Assess tenant business plans and review financial statements and projections.
  • Design new merchandise, creating purchase orders and inputting invoices.

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Top 10 Best States for Directors Of Retail Operations

  1. New York
  2. California
  3. Pennsylvania
  4. Illinois
  5. Massachusetts
  6. Nevada
  7. Connecticut
  8. Rhode Island
  9. Delaware
  10. Texas
  • (1,470 jobs)
  • (3,441 jobs)
  • (1,065 jobs)
  • (1,152 jobs)
  • (1,080 jobs)
  • (187 jobs)
  • (315 jobs)
  • (98 jobs)
  • (80 jobs)
  • (1,825 jobs)

Top Director Of Retail Operations Employers

Jobs From Top Director Of Retail Operations Employers

Director Of Retail Operations Videos

Graduate Career in Retail - Aldi

A Day in the Life - Retail Buyer

Career Advice on becoming a Finance Manager by Sarah B (Full Version)

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