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Director of sales, americas skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Adry S. Clark Ph.D.,
Andrea Dixon Ph.D.
Below we've compiled a list of the most critical director of sales, americas skills. We ranked the top skills for directors of sales, americas based on the percentage of resumes they appeared on. For example, 6.9% of director of sales, americas resumes contained project management as a skill. Continue reading to find out what skills a director of sales, americas needs to be successful in the workplace.

15 director of sales, americas skills for your resume and career

1. Project Management

Here's how directors of sales, americas use project management:
  • Developed new revenue streams including process consulting, software systems and technology, project management and implementation.
  • Demonstrated success in sales/marketing, engineering, project management, and technical training.

2. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how directors of sales, americas use hr:
  • Collaborated with company risk and HR departments regarding insurance claims and adjustments and W/C issues and mitigating losses.
  • Managed all aspects of operations including Manufacturing, Engineering, HR and liaison to New Product Development.

3. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how directors of sales, americas use product development:
  • Collaborated with Senior Product Managers to evaluate new product development projects.
  • Provided business planning, global product development, budget and P&L control, and sales forecasting.

4. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how directors of sales, americas use business development:
  • Devised, developed and implemented a new business plan including a business development lead generation team.
  • Managed direct reports in functions including business development, bid & proposal preparation and product management.

5. Customer Satisfaction

Here's how directors of sales, americas use customer satisfaction:
  • Managed geographically dispersed teams supporting customers from around the world while maintaining and increasing internal and external customer satisfaction.
  • Reorganized global engineering function resulting in increased project turnover, higher levels of efficiency, and increased customer satisfaction.

6. Revenue Growth

Here's how directors of sales, americas use revenue growth:
  • Hired, trained, directed, and mentored sales and engineering teams for consistent quarter over quarter revenue growth.
  • Closed 2013 with 18% revenue growth, 4% gross margin improvement and 2% favorable expense budget.

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7. Market Strategy

Here's how directors of sales, americas use market strategy:
  • Implemented sales strategy including sales channels, marketing plans with material, and a go-to-market strategy for turnkey systems and services.
  • Created the business plan and go to market strategy and positioning of products when attacking the data centers against Cisco.

8. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how directors of sales, americas use crm:
  • Enhanced the utilization of CRM to leverage field activity for marketing, channel productivity and revenue tracking.
  • Enabled the senior management team to make business decisions in near real-time through new CRM system.

9. Direct Reports

Here's how directors of sales, americas use direct reports:
  • Provided mentoring and performance management for direct and indirect reports improving overall team performance.
  • Lead and set strategic and tactical direction for 9 managerial direct reports and staff of 77 sales and application engineers.

10. Sales Strategy

Here's how directors of sales, americas use sales strategy:
  • Initiated key OEM partnerships, which increased operating effectiveness and improved the overall sales strategy organization.
  • Developed company's top-20 accounts, and contributed to global sales strategy.

11. Sales Growth

Here's how directors of sales, americas use sales growth:
  • Hired and trained three regional sales managers and one inside sales engineer to support planned aggressive sales growth.
  • Contributed 40% of 2002 YOY sales growth by launching online sales of vacation packages / hotel rooms.

12. Direct Sales

Here's how directors of sales, americas use direct sales:
  • Hired direct sales and engineering personnel to a market previously handled by indirect distributors.
  • Managed direct & indirect sales representatives in Latin America.

13. Strategic Plan

Here's how directors of sales, americas use strategic plan:
  • Directed the implementation of the annual strategic plan and oversee tactical implementation activities across various sales channels to ensure strategic focus.
  • Initiated strategic plans to expand business opportunities using supply chain management and e-commerce tools.

14. Sales Organization

Sales organization is part of a firm or company's entire business organization, which is focused on the distribution of goods. The sales organization is responsible for the efficient allocation of goods and services to the client. This is also defined as the group of individuals working together to market a product and sell to consumers or clients. And the sales organization is tasked with planning and controlling activities to include recruitment, orientation, and training of employees and the assigning to their tasks, supervision, and motivation to perform well.

Here's how directors of sales, americas use sales organization:
  • Staffed and directed a sales organization and provided leadership towards the achievement of maximum profitability and growth.
  • Directed the nationwide in-house and remote sales organization and managed domestic and international distributors.

15. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how directors of sales, americas use r:
  • Closed $2M in new sales to Rite Aid and added five SKUs to Toys R Us.
top-skills

What skills help Directors Of Sales, Americas find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on director of sales, americas resumes?

Adry S. Clark Ph.D.Adry S. Clark Ph.D. LinkedIn profile

Director, Western Oregon University

The skills that stand out on resumes fall into two categories: 1) Skills required to do the job and 2) Skills almost all employers look for. The most important aspect of resumes is to make sure it reflects exactly what the employer needs. Study the job description, identify key skills, and have them reflected on your resume. Think about transferrable skills, not the specific roles you've had.

Most employers look for skills such as communication (written/oral), flexibility, proactivity, problem-solving, project management, and technical. Make sure to cultivate those skills in whatever role you have, and have examples that demonstrate those skills.

What soft skills should all Directors of sales, americas possess?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

Since sales professionals have a lot of information available to them today via customer relationship management (CRM) systems, the sales manager's "supervisory" role is less important (especially for experienced sellers). Consequently, the sales manager needs to be more of a coach and enabler of high performance. Having confidence balanced with humility allows the sales manager to engage more effectively with their salespeople.
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.

What hard/technical skills are most important for Directors of sales, americas?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

One of the growing technical skill requirements for sales managers is in the area of data analytics. Our performance and customer systems provide a myriad of data, and the role of the sales manager is to be a sense-maker of that mound of data. What are the implications for changes in strategy or behavior evident in last quarter's activity? How can the sales manager help a specific seller "see" where the data suggest new approaches?

What director of sales, americas skills would you recommend for someone trying to advance their career?

Kerri OrdersKerri Orders LinkedIn profile

Assistant Professor of Business, Aquinas College

In terms of a gap year, I recommend that international business students acquire tangible skills, relevant experience and/or certifications which will enhance their success in their desired area of interest. For example, a gap year could consist of gaining technical or digital training overseas, which would also further the students' cultural intelligence and language proficiency. These types of enriching gap year experiences will assist students to distinguish themselves in a highly competitive market. Furthermore, students should focus on broadening and maintaining their global network during a gap year in order to be ready for the job market once the gap year is concluded.

What type of skills will young Directors of sales, americas need?

Michael MikitkaMichael Mikitka LinkedIn profile

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

List of director of sales, americas skills to add to your resume

Director of sales, americas skills

The most important skills for a director of sales, americas resume and required skills for a director of sales, americas to have include:

  • Project Management
  • HR
  • Product Development
  • Business Development
  • Customer Satisfaction
  • Revenue Growth
  • Market Strategy
  • CRM
  • Direct Reports
  • Sales Strategy
  • Sales Growth
  • Direct Sales
  • Strategic Plan
  • Sales Organization
  • R
  • Logistics
  • Sales Process
  • Product Line
  • Enterprise Sales
  • Develop Top
  • Gross Margin
  • Strategic Direction
  • OEM
  • Business Plan
  • Latam
  • Saas
  • Caribbean
  • Trade Shows
  • Pricing Strategy
  • Due Diligence
  • RFP
  • C-Level
  • Channel Sales
  • ERP
  • Territory Planning
  • ISO
  • Sales Revenue
  • Distribution Channels
  • KPI
  • IP
  • Emerging Markets
  • Gross Profit
  • USD
  • Executive Management
  • Sigma
  • Strategic Partnerships

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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