Director of sales and operations jobs near me

Job Description - ADC Business Development Role General: Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics. This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field. Position Profile: Position Title/Grade: From Sr. Manager to Associate Director level Position Type: Individual Contributor Work Location: Remote work, living in the greater Boston area is preferred Direct Supervisor: Executive Director, lead of New Modality BD Team Key Responsibilities: Develop and Strengthen ADC Client Relationships in the U.S. Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities. Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership. Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage). Identify key decision makers within target organizations and establish strong, influential connections. Build a strategic client network to support sustainable growth in the ADC business. Drive Client Engagement and Influence Key Stakeholders Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services. Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes. Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market. Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development. Identify Market Opportunities and Customer Needs Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities. Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands. Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery. Support the development of commercial strategies based on real-time market and customer intelligence. Gather and Analyze Competitive Intelligence Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures. Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies. Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development. Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market. Lead Contract Negotiations and Drive Business Breakthroughs Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients. Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals. Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates. Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence. Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets. Qualifications: A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required. Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services. Existing ADC client resources or prior involvement in strategic partnership building is required. Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures. Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered. No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected. Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities. Core Competencies: Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues. Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative. High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment. Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.

Our client is in the consumer services industry and is looking for a Regional Sales Director - Austin/San Antonio to join their team. This person will be responsible for generating new business, nurturing relationships, and delivering product demos tailored to the needs of prospective clients in the multifamily space. **PLEASE ONLY APPLY IF YOU ARE LOCAL** **This role is 100% remote but has regional travel** Responsibilities Prospect, develop, and manage relationships with multifamily property owners and managers Conduct sales presentations and product demos that address client needs Negotiate and manage proposals, pricing, and contract execution Maintain detailed records of sales activity in CRM tools (e.g., Salesforce) Travel regionally and attend trade shows or events nationwide (approximately 25%) Qualifications 5+ years of B2B sales experience, preferably within the multifamily housing industry A strong professional network in the industry is a plus Self-starter with excellent communication, negotiation, and relationship-building skills Comfortable working independently in a fully remote setting Resides in the U.S., with preference for Austin/San Antonio area for regional travel alignment

Stack Wallet is a New Jersey-based consumer product startup supported by the NJ Innovation Fellows program (NJIF) that is building a modular, next-generation minimalist wallet system. We're looking for a marketing-minded student or recent graduate to join our founding team in a full-time, fully remote co-op* role. This is not a typical internship. You'll work directly with the founders and take real ownership of early-stage marketing, content, and growth efforts. What you'll work on: Creating content for social media (short-form video, photos, posts) Helping shape brand voice and messaging Customer research and feedback collection Growth experiments (email, outreach, communities, social) Supporting launches, promotions, and early customer acquisition What we're looking for: Entrepreneurial mindset and strong work ethic Interest in marketing, branding, and content creation Comfortable working independently Strong written and visual communication skills Based in New Jersey and able to attend monthly in-person sessions in Newark Details: Full-time (35+ hours/week) Fully remote with monthly in-person program sessions in Newark $35,000 annual stipend (via NJIF) Equity opportunity with vesting Two-year program commitment *Co-op academic credit subject to university approval

About Us We are a dynamic, growth-driven pet care brand dedicated to creating high-quality, science-backed pet products (grooming and wellness essentials) for North American pet parents. As we expand our market footprint in the pet specialty and regional chain space, we're seeking a results-oriented Sales Manager with deep pet industry expertise and established relationships in North America's key pet retail channels. This remote role will own our most critical accounts and regional partnerships, driving revenue growth through strategic channel management and data-informed product curation. Key Responsibilities Key Account Management & Relationship Growth Own end-to-end sales for tier-1 pet retail accounts, including PetSmart, Pet Supplies Plus, Mud Bay, and All the Best extra, leveraging existing relationships with decision-makers (e.g., category managers, regional buyers) to expand product distribution, negotiate favorable terms (pricing, promotions, shelf placement), and hit annual sales targets Conduct proactive account maintenance: lead quarterly business reviews, resolve supply chain or merchandising issues, and co-create joint marketing initiative to boost sell-through. Regional Chain Development Identify and onboard high-potential regional pet retail chains by tailoring pitches to their unique shopper demographics. Build long-term loyalty with regional partners through personalized support: aligning product assortments with local pet trends, providing in-store training for staff, and optimizing inventory levels to avoid stockouts. Channel Strategy & Product Curation Demonstrate sensitivity to channel-specific needs: curate product assortments that fit each retailer's positioning and adjust strategies based on shopper insights Develop data-backed channel strategies: analyze POS data and sales trends to identify growth opportunities and outperform competitors. Deep Channel Operations & Cross-Team Collaboration Oversee end-to-end channel operations: coordinate with supply chain teams to ensure on-time delivery to retail distribution centers, work with marketing to align brand messaging with retailer campaigns, and train internal teams on account-specific requirements. Forecast sales performance for key accounts and regional chains, track pipeline progress, and report monthly/quarterly results to the leadership team. Required Qualifications Pet Industry Expertise: 5+ years of sales experience in the North American pet industry, with a proven track record of managing pet specialty or regional retail accounts. Prior experience with PetSmart, Pet Supplies Plus, Mud Bay, or All the Best is a must. Channel Relationships: Established, active connections with decision-makers at target accounts (e.g., national category buyers, regional managers) - ability to leverage these relationships to accelerate partnership growth. Strategic & Curation Skills: Demonstrated ability to develop channel-specific strategies and curate products that drive sales. Remote Work Readiness: Proficient in remote collaboration tools (CRM platforms like HubSpot) and self-motivated to manage accounts across North America and Canada. Data Fluency: Comfortable analyzing sales data, POS trends, and shopper insights to inform decisions (experience with retail analytics tools a plus). Preferred Qualifications Experience scaling regional pet chains from 5+ locations to 100+ locations. Familiarity with pet industry trends (e.g., Health & Wellness, Supplement, Solution treatment) and how to align them with channel needs. HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age. HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted. Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.

Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.

Newman Roofing Company, based in Central Ohio since 1992, has established itself as the region's most trusted roofing contractor. Known for expert craftsmanship and exceptional customer service, Newman Roofing prioritizes the needs and safety of families and communities. Offering reliable roof repair and replacement solutions, the company is dedicated to delivering high-quality, durable services, backed by a commitment to excellence and customer satisfaction. Role Description This is a full-time, on-site role for a Sales Manager located in Sunbury, OH. The Sales Manager will lead and manage sales operations by developing effective strategies to meet revenue objectives and strengthen customer relationships. Daily responsibilities include leading the sales team, setting achievable sales goals, monitoring performance, analyzing sales data, and maintaining strong customer relationships. Additionally, the Sales Manager will collaborate cross-functionally with teams to ensure seamless sales operations and deliver optimal client solutions. Qualifications Minimum 3 years of proven experience in sales management position Strong leadership and team management experience with the ability to mentor and motivate sales teams Excellent communication, negotiation, and relationship-building skills Experience analyzing sales metrics and using data-driven decision-making methods Ability to work independently and handle on-site responsibilities effectively Background in the construction or roofing industry is a plus Bachelor's degree in Business Administration, Sales, Marketing, or equivalent professional experience

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Revenue.io is the Salesforce-native Revenue Orchestration Platform that helps high-performing sales teams win from first call to closed-won. We are the only sales platform that guides reps before, during, and after every interaction, accelerating pipeline, improving forecast accuracy, and driving repeatable growth. Companies like Square, United Rentals, HPE, and Nutanix rely on Revenue.io to unify sales execution across every touchpoint. We are the only company recognized in both the Forrester Waves for Conversation Intelligence and Sales Engagement. Revenue.io is also a Gartner Cool Vendor and has been named one of the Best Places to Work by BuiltinLA and Comparably. Revenue.io is backed by Goldman Sachs, Bryant Stibel, and Palisades Growth Capital. You will join a high-growth team and work with experienced mentors to scale the core platform behind our AI-driven products. This is a chance to build industry-defining technology in a collaborative, mission-driven environment. Our Core Values We Learn Continuously: We treat every call, commit, and customer moment as a feedback loop. Curiosity is our unfair advantage. We are Human-Centered: AI serves people. We design for trust, clarity, and momentum in real conversations. We Look in the Mirror: When something breaks, we fix it at the root and share what we learned. Accountability travels faster than blame. We Dream Big: We set goals that feel a little uncomfortable and then make them practical. Ambition plus discipline wins. We Champion Every Voice: The best insight can come from the quietest person in the room. Inclusion is how we find it. We're looking for people who want to shape the future of human potential with AI. Who We're Looking For Revenue.io is seeking a Director of Customer Success to lead and scale a global team of passionate CSMs while directly managing a portfolio of strategic enterprise customers. You'll report to the COO and play a critical role in shaping the strategy, structure, and operational excellence of our CS organization. This hybrid role blends hands-on customer engagement with visionary team leadership. You'll be responsible for driving adoption, growth, and retention across our customer base-using AI-powered insights, scalable programs, and deep executive partnerships to deliver measurable business impact. If you're equally energized by building high-performing teams, developing scalable playbooks, and working directly with customers to ensure they realize the full value of Revenue.io, this is the role for you. What you will be doing: Lead and Inspire a Global Team Build, mentor, and scale a world-class team of Customer Success Managers, empowering them to deliver exceptional experiences and drive measurable customer outcomes. Lead highly effective weekly team meetings, deal reviews, and performance sessions to align priorities, share insights, and strengthen execution. Oversee headcount management, book balancing, and capacity planning to ensure equitable distribution of accounts and sustainable workload. Develop and execute hiring and onboarding plans that accelerate new hire readiness and reinforce a culture of excellence and accountability. Own a Strategic Book of Business Personally manage and grow key enterprise accounts-ensuring adoption, expansion, and executive alignment while modeling world-class CSM engagement. Develop Scalable Customer Success Programs Partner with RevOps, Product, and Marketing to design and deliver digital programs, automation, and playbooks that drive consistent value across all segments. Leverage AI and Data for Proactive Success Use Revenue.io's own AI platform and Salesforce workflows to identify risks, predict churn, surface expansion opportunities, and trigger the right interventions at scale. Shape the Global CS Strategy Partner cross-functionally with Sales, Product, Support, Implementation, and Marketing leadership to align goals, define success metrics, and evolve the customer journey for long-term growth. Drive Operational Excellence Establish repeatable processes, implement KPIs, and continuously refine systems to improve visibility, scalability, and efficiency across the organization. Manage the operational rhythm of the CS team-tracking performance, forecasting capacity, and ensuring alignment between strategic objectives and day-to-day execution. Champion the Voice of the Customer Serve as the executive advocate for customer needs-bringing insights to influence product roadmap, go-to-market strategies, and company-wide customer obsession. Deliver on key performance targets by driving operational excellence, accountability, and data-driven execution across the Customer Success organization. Lead global transformation initiatives that marshal cross-functional resources to implement scalable, high-impact solutions that elevate customer outcomes. Collaborate with your team to showcase customer success stories-building case studies, model customers, and reference programs that demonstrate measurable ROI. Build and maintain trusted, executive-level relationships with customer leaders to ensure alignment, value realization, and long-term partnership success. Strategically prioritize investment of time and resources across accounts to maximize customer impact, retention, and expansion potential. What you should have: 10+ years of experience in Customer Success or Account Management within SaaS, including 5+ years leading and developing CSM teams. Proven success driving retention, expansion, and customer health in complex, enterprise-level accounts. Strong experience with Salesforce, CS automation tools, and AI-driven workflows to scale engagement and insights. Strategic and analytical mindset-able to balance data-driven decision-making with human-centered leadership. Excellent communication and executive-level presence with the ability to influence at all levels, both internally and externally. Deep understanding of the art and science of relationship management, value realization, and business impact storytelling. A passion for innovation, adaptability, and continuous learning in a fast-moving environment. Experience partnering cross-functionally with Sales, Support, Implementation, Marketing, Product, and Operations to deliver cohesive customer outcomes. Builder mentality-comfortable with ambiguity, process creation, and scaling programs from the ground up. OTE Range $200,000-$220,000 USD Company Benefits Include Paid parental leave (after 1 year of service) Flexible time off (US only) Competitive salary and stock options Multiple medical plans to choose from including HSA and FSA Work from home flexibility Anti-Discrimination We consider applicants without regards to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled). What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts. How We Use Your Information For professional, internal analysis, or employment-related purposes, including job applications. all applicants are subject to our Employment Privacy Notice and Global privacy policy. Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which Revenue.io handles personal data of employees and job applicants: ************************************************

We're building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role: We're looking for a full-time Director, Customer Success to join our Customer Success team reporting to the VP, Customer Success. This role is a remote role based in The United States. In this role, you'll play a key role in driving growth, retention, and long-term value across our highest-value customers by leading and scaling our Strategic CSM team and ensuring clients fully realize the impact of our solutions. This is a great opportunity for someone who thrives in a fast-paced, growth-oriented environment and enjoys working cross-functionally with teams like Sales, Product, and Support. The ideal candidate brings strong skills in customer success leadership, commercial acumen, and strategic, data-driven decision-making. What You'll Do: Strategic Vision & Flexibility: Develop and communicate a customer success strategy that aligns with evolving GTM strategies and company objectives. Adapt this strategy to address shifting customer needs and internal changes, ensuring consistent success outcomes. Lead, Mentor, and Scale: Manage and inspire a team of Customer Success Managers focused on Gainsight's largest accounts, driving exceptional and consistent process, value realization, and client success, even through periods of change. Innovation: Bring new ways of leveraging technology (AI and automation) to influence team effectiveness and customer value. Data-Driven Insights: Establish and monitor key metrics and performance indicators (KPIs) to assess customer health, team performance, and product adoption. Understand underlying CS metrics (e.g., CAC, LTV, NRR) to focus on efficient growth and recommend strategic investment asks as part of annual planning. Consultative Approach: Provide consultative guidance to customers, helping them leverage the Gainsight platform to meet their goals. Lead the team in offering technical support, ensuring customers can optimize their use of the Gainsight platform and resolve any challenges quickly. Navigate Ambiguity: Demonstrate the ability to work through levels of ambiguity as the company transitions through GTM changes. Maintain focus on customer outcomes, ensuring that changes in internal strategy do not disrupt the customer experience. Cross-Functional Collaboration: Work closely with Sales, Product, Marketing, and Support teams to ensure seamless customer journeys, from onboarding to adoption, and to resolve any customer challenges swiftly and effectively. Drive alignment between these teams during GTM transitions. Demand Excellence: Cultivate a culture of collaboration, learning, and excellence within the Customer Success team. Drive accountability and provide ongoing coaching, mentoring, and professional development to build a high-performing, customer-centric team. Escalations: Serve as a trusted advisor to our most strategic enterprise customers, proactively addressing their challenges, both consultative and technical, and aligning their success with Gainsight's solutions. Industry Leadership: Stay current with customer success best practices, industry trends, and evolving customer needs. Use this knowledge to innovate and develop the Customer Success function, including optimizing the Gainsight platform to serve our enterprise customers better. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require 25%+ travel for team meetings, customer meetings, training, or company events. What We're Looking For: 8+ years of experience in customer success, account management, or related fields, with at least 5 years in a leadership role managing and developing high-performing teams, including Senior CSMs or Enterprise Success Leaders. Proven experience working with global customers, demonstrating an ability to understand their complex business needs and challenges and aligning them with solutions that deliver measurable outcomes. Proven ability to coach and develop senior-level talent, specifically Senior CSMs and Enterprise Success Leaders, to improve their performance, strategic thinking, and ability to manage complex relationships. Demonstrated ability to navigate ambiguity and adapt to changing strategies, particularly in GTM transformations. Track record of success in driving customer retention, satisfaction, and expansion in a B2B SaaS environment, with experience leading strategic enterprise-level engagements. Strong analytical skills, with the ability to use data to guide decision-making and drive continuous improvement initiatives Possess a cross-functional mindset, with the ability to build executive-level relationships and influence stakeholders across various levels. Why You'll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. The starting base salary range for this role is $178,400 - $195,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight's equity program. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we'd love to hear from you. Additional Information: We're committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please let the recruiting team know. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Role Description Your North Star: build irreplaceable relationships with Pomelo's health plan and employer customers, maximizing our opportunities to serve patients. In this role, you will: * Serve as the primary point of contact and trusted advisor for Pomelo's customers, developing strong relationships and a deep understanding of their business and member needs * Proactively engage with customers to ensure seamless implementations and deliver an ongoing best-in-class customer experience * Advocate for strategic customer needs and feedback internally, and work cross-functionally with other teams to achieve outcomes and results for customers and Pomelo * Develop and deliver regular business reviews with customers to identify areas for improvement, demonstrate Pomelo's impact for patients and plans/employers, and drive customer retention * Identify and mitigate risks, escalating critical customer issues to appropriate stakeholders and driving prompt resolution * Collaborate closely with Pomelo partnership, marketing, and operations teams on strategic customer opportunities, including presentations, major enrollment campaigns, or other initiatives critical to Pomelo's customer success * Manage a Customer Success Manager, and develop a team strategic to drive forward progress for customers Requirements * 7-10 years of experience in consulting, customer success, or project management, with preferably 5+ years of health tech or healthcare experience and 2+ years managing a team * Strong project management and creative problem solving experience, with a proactive, solution-oriented, and customer-focused mindset * Proven experience leading projects and competing priorities across a range of external stakeholders and cross-functional internal teams * Exceptional written and verbal communication skills * Self-motivated and eager to thrive in a fast-paced metric-driven environment, with a track record of meeting or exceeding customer satisfaction, retention, and expansion goals * Willingness and interest in using data and research to learn new content areas Bonus points for * Experience implementing solutions within health plans or employers, or experience managing health plan or employer relationships * Experience working in a virtual care setting and/or with value-based care models Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: * Competitive healthcare benefits * Generous equity compensation * Unlimited vacation * Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $160,000-$190,000 plus eligibility for the company's incentive plan. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital. Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of Customer Success Managers to deliver exceptional service to our diverse customer base. Customer Advocacy: Serve as the voice of our customers within the company, driving initiatives that improve customer experience and satisfaction. Retention & Growth: Analyze customer health metrics, strategize to identify upsell and cross-sell opportunities, and work on strategies to minimize churn. Maintain renewal forecast for your theater with emphasis on driving strong on time adherence, multi year conversions to maximize revenue at time of renewal. MEDDPIC experience preferred. Customer Engagement: Develop and maintain strong customer relationships, driving engagement through regular health checks, business reviews, and value realization activities. Process Improvement: Continuously refine and enhance customer success processes and methodologies to improve team efficiency and effectiveness. Strategic Insights: Provide customer feedback and insights to Sales, Product Management, and other departments to influence product roadmap and customer experience improvements. Qualifications: Bachelor's degree in Business, Technology, or a related field; Master's degree is a plus. 5+ years of experience in customer success, account management, or a related customer-facing role, with at least 5 years in a leadership position managing tenured talent. Must have experience managing quota.. Proven track record of driving customer satisfaction, retention, and revenue growth. Strong understanding of cybersecurity and risk management practices is highly desirable. Exceptional communication, leadership, and interpersonal skills. Ability to analyze data, draw insights, and translate findings into action plans. Proficiency with Customer Success platforms (such as Gainsight, Totango) and CRM tools (such as Salesforce). Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! The estimated total compensation range for this position is $150,000 - $230,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact ************************************************. Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI

We are seeking an experienced and strategic Director of Customer Operations to lead and scale our customer experience organization. This individual will oversee both the Community Engagement Specialists (CES) and Customer Support teams, driving strategies across customer success, support, and account management to ensure retention, satisfaction, and revenue growth. The ideal candidate will bring a proven track record of leading high-performing teams, improving cross-functional processes, and delivering exceptional customer experiences across Eventeny.. Here's what you'll do Strategic leadership: Lead and coach CES, Customer Support, and Account Management teams. Hire, mentor, and grow high-performing managers and individual contributors. Vision & goals: Set strategic direction and performance goals aligned with company-wide initiatives. Translate company priorities into operational team plans. Customer insights & outcomes: Use data to track retention, satisfaction, and customer growth. Implement frameworks to increase feature adoption and lifetime value. Cross-functional alignment: Collaborate with Product, Sales, and Marketing to prioritize initiatives that impact onboarding, usage, upsells, and renewals. Operational excellence: Build and refine playbooks, systems, and workflows to scale customer operations across multiple functions. Escalation & risk management: Oversee processes for managing customer escalations and proactively mitigate risk. Voice of the customer: Partner with Product and Engineering to influence roadmap priorities through customer feedback. Enablement & training: Develop and manage success content, support documentation, internal training, and knowledge bases to drive scalable education. Executive reporting: Own reporting for leadership on KPIs, NPS, churn risks, and expansion opportunities. Budgeting & planning: Lead annual planning and budgeting for CES and support orgs, including headcount forecasting and resource allocation. External representation: Represent Eventeny at customer events, conferences, and industry panels. Change management: Lead cross-functional change initiatives that improve customer outcomes and internal efficiencies, with a focus on strategic execution and adoption across teams. Executive stakeholder collaboration: Partner closely with the CEO, COO, and leadership team to define customer-centric strategies and represent customer operations in strategic planning sessions. Compliance and risk oversight: Maintain alignment between customer operations and all legal, compliance, and data protection standards. Organizational design & scalability: Drive organization design initiatives, including roles, responsibilities, and career pathing for CES, Customer Support, and Account Management functions. Retention and lifecycle strategy: Develop lifecycle engagement strategies to reduce churn and increase renewal rates, working with Growth and Product teams to optimize moments that matter. Here's what we are looking for Bachelor's or Master's degree in business or related field (MBA preferred) 8+ years in SaaS customer-facing roles, with 3+ years leading multiple teams including Support, Account Management, and Customer Success Experience owning customer journey strategy and operational delivery Proven leadership in hiring, coaching, and developing managers Strategic thinker with experience scaling support, success, or account functions Empathetic communicator with strong executive presence and cross-functional influence Highly analytical and process-driven, with experience leading team-wide OKRs or KPIs Strong financial acumen and experience managing departmental budgets Deep knowledge of tools like HubSpot, Zendesk, and customer success platforms Experience overseeing complex customer relationships and renewals Proven ability to lead change and manage through ambiguity Passion for the event industry and alignment with Eventeny's mission Benefits of Working for Us Flexible schedule - work around your life and your needs; we don't count your hours. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group life Insurance. Quarterly employee bonuses. 401K retirement plan. Yearly company retreat. Potential for customer event access. Company-provided laptop and general office supplies. Compensation This is a full-time position with a base salary of $90,000-$100,000, benefits, and quarterly bonus payouts. The final offer will be determined by multiple factors, including candidate experience and expertise. This is a remote position in the US only.

ADP is hiring a Global Sales Manager, Major Markets. In this position you will sell ADP Solutions to US Headquartered Major Accounts (1000-3000 employees) to address their Human Capital Management needs globally. Managing a territory of named Enterprise Accounts selling our full suite of solutions including HR/Payroll, Benefits, Time and Labor Management, Tax and Finance Solutions, Pre-employment Services and Retirement Services. Sales at ADP. It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: This individual needs a proven track record of results based performance, and an aptitude to take on a quickly growing and complex market. Ideal applicants can display their willingness to work hard and succeed in a fast paced and strategic selling environment, rapidly grasp the key value drivers of a unique solution, and challenge clients to give up the status quo. Additional expectations include the creation of a short and longterm business plan, to address how they will attain and exceed their assigned quota for sales and activity, and how they will exemplify the spirit of client centric partnership. Perform other related duties as assigned. This position should be based in the Geographical Northeast of the United States, Northern New Jersey and north. International training travel and domestic territory required up to 30%. QUALIFICATIONS REQUIRED: Substantial experience as a Major Account District Manager, Sales Executive, or similar experience selling to top executive levels. PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: In depth knowledge of MAS and/or NAS payroll products and services. Demonstrated successful sales record by consistently achieving or exceeding assigned sales quotas. Proven proficiency in Account Plan development and implementation of related sales strategies to secure Major Account sales. Proven proficiency in all hosted/multi-line solutions that ADP offers. Knowledge of Major Account product capabilities versus competitor product strengths/weaknesses is essential. Outstanding hunter sales skills, broad management knowledge and ability to manage, communicate, create and provide leadership without line authority. Demonstrated history of forging strong relationships to impact sales.

ADP is hiring a Global Sales Manager, Major Markets. In this position you will sell ADP Solutions to US Headquartered Major Accounts (1000-3000 employees) to address their Human Capital Management needs globally. Managing a territory of named Enterprise Accounts selling our full suite of solutions including HR/Payroll, Benefits, Time and Labor Management, Tax and Finance Solutions, Pre-employment Services and Retirement Services. Sales at ADP. It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: This individual needs a proven track record of results based performance, and an aptitude to take on a quickly growing and complex market. Ideal applicants can display their willingness to work hard and succeed in a fast paced and strategic selling environment, rapidly grasp the key value drivers of a unique solution, and challenge clients to give up the status quo. Additional expectations include the creation of a short and longterm business plan, to address how they will attain and exceed their assigned quota for sales and activity, and how they will exemplify the spirit of client centric partnership. Perform other related duties as assigned. This position should be based in the Geographical Northeast of the United States, Northern New Jersey and north. International training travel and domestic territory required up to 30%. QUALIFICATIONS REQUIRED: Substantial experience as a Major Account District Manager, Sales Executive, or similar experience selling to top executive levels. PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: In depth knowledge of MAS and/or NAS payroll products and services. Demonstrated successful sales record by consistently achieving or exceeding assigned sales quotas. Proven proficiency in Account Plan development and implementation of related sales strategies to secure Major Account sales. Proven proficiency in all hosted/multi-line solutions that ADP offers. Knowledge of Major Account product capabilities versus competitor product strengths/weaknesses is essential. Outstanding hunter sales skills, broad management knowledge and ability to manage, communicate, create and provide leadership without line authority. Demonstrated history of forging strong relationships to impact sales.

ResourceWise is in search of a Global Sales Manager , responsible for helping to drive revenue growth, profitability, and market share along our renewable fuels vertical. The primary function of this role is to generate new recurring subscription sales under our business intelligence platforms. The successful candidate will be an entrepreneurial, hands-on, self-starter who is energetic, persuasive, and well organized. This position will report to our Chief Revenue Officer. What You'll Do Generate new sales of ResourceWise products, particularly subscriptions services Develop and implement sales strategies and plans to drive revenue growth Create strong relationships with key client stakeholders. Conduct discovery calls to identify use cases and product / customer fit Manage select key accounts - execute contract renewals and develop strategies to expand accounts Generate and maintain accurate Account and Opportunity plans Work collaboratively with the operations team to improve current products; bring the voice of the customer to product development Work closely with colleagues on cross-territory opportunities for multinationals Represent the company at trade shows, trade association and industry meetings Qualifications Solid understanding and/or interest in the renewable energy sector, particularly with biofuels and biofuel feedstocks (waste feedstocks preferred) 5-10 years in consultative sales / value selling. Strong preference for experience in at an energy or agricultural commodities price reporting agency “PRA” Excellent verbal and interpersonal communication skills Strong written communications skills including the ability to assist with the creation of content to support marketing and public relations efforts Keen business sense, with the ability to find creative business-oriented solutions Flexibility to travel as needed for client meetings and presentations, predominantly in North America and Europe - approximately 25% of time Competency with Microsoft Office Suite Fluency in English, other languages a plus Ability to work from home with access to reliable communications services Ideal location preference in the upper Midwest, Gulf region, or at our Charlotte HQ Compensation & Benefits Base Salary + Uncapped Commission potential Substantial benefits package provided (including health and wealth management programs) Education Benefit after 1 year Paid time off, company observed holidays, and more! Our Core Values & Focus Our vision is to grow a family of companies trusted to solve complex value chain issues with a comprehensive and innovative approach to environmental and financial impacts. We work hard, with a purpose, to achieve personal, professional and corporate goals We promote self-determination and accountability as the best means to achieve these goals We value integrity and fairness We believe in continual learning and innovation We encourage freedom and self-expression to enhance creativity and problem solving We foster an interconnected world by valuing our global diversity and collaboration We are dedicated to building teams that embody our vision and values. Our hiring process is merit-based, yet we are steadfast in providing equal opportunities to attract talented individuals from diverse backgrounds across the globe. This includes differences in race, class, veteran status, religion, political affiliation, sexual orientation, and more. We firmly believe that differing opinions and diverse talents are essential to our success.

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Sprout Social is looking to hire a Director, Revenue Enablement. In this role, you will be a critical leader responsible for developing and executing strategies that empower our sales and customer success teams to achieve their full revenue potential. You will play a key part in driving revenue growth by ensuring our teams have the knowledge, skills, and resources to effectively sell, onboard, and retain customers. Why join Sprout's Sales and Success team? Joining the Sales and Success team is an opportunity to accelerate your career. We're a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world, including Kroger, Reebok, Salesforce, and Canva. And the real kicker? You get to design your own career and follow the path that's best for you. Wherever you want to go, we're committed to helping you get there. What you'll do: Strategy & Development: Build and execute a comprehensive revenue enablement strategy and roadmap that aligns with overall business goals and supports revenue growth initiatives including programs that enable the team to onboard effectively, improve sales, sell multiple products, and develop leadership skills as well as social media knowledge. Direct creation and maintenance of a robust sales methodology and playbook that is AI-first and includes best practices, competitive intelligence, and objection handling techniques. Work closely with sales, marketing, and product leadership to ensure strong cross-functional collaboration across the go-to-market (GTM) unit and that enablement initiatives are fully integrated with the broader business strategy. Continuously assess and improve existing sales and customer success processes, identifying areas for optimization and efficiency gains. Sales Enablement: Develop and deliver impactful sales training programs, covering product knowledge, sales methodologies (e.g., MEDDPIC, Challenger Sale), competitive intelligence, and objection handling. Create and maintain high-quality sales content, including presentations, demos, case studies, and other sales collateral. Conduct regular sales skill development sessions, such as product demos, role-playing exercises, and coaching sessions. Analyze sales performance data to identify areas for improvement and adjust training programs and resources accordingly. Collaborate with marketing to develop and execute effective lead generation and demand generation campaigns. Customer Success Enablement: Develop and deliver impactful customer success training programs, covering customer onboarding, product adoption, and customer retention strategies. Create and maintain knowledge base articles, FAQs, and other resources for customer success teams. Develop and implement customer success best practices and methodologies, including customer health scoring and churn prediction. Analyze customer health scores and churn data to identify areas for improvement in customer success processes. Work closely with product management to gather customer feedback and inform product roadmap decisions. Team Leadership & Management: Lead, mentor, and develop a high-performing team of enablement specialists. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a collaborative and supportive team environment that encourages professional growth and development. Recruit, hire, and onboard new team members. Technology & Tools: Leverage & oversee administration of enablement platforms (e.g., Highspot, Workramp, Salesforce) to streamline and automate enablement processes. Stay abreast of the latest trends and technologies in revenue enablement. What you'll bring The minimum qualifications for this role include: 10+ years professional experience, including 3-5+ years of experience leading a team in sales enablement, sales operations, customer success enablement, or a related field. Proven experience building and executing successful revenue enablement strategies that encompass both sales and customer success. Proven experience managing and mentoring a high-performing team of enablement specialists. Strong understanding of sales methodologies, customer success best practices, and the customer lifecycle. Experience with CRM systems (e.g., Salesforce) and sales enablement platforms. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Preferred qualifications for this role include: Track record of continuously assessing and improving sales and customer success processes, identifying areas for optimization and efficiency gains How you'll grow Within 1 month, you'll plant your roots, including: Complete onboarding and gain deep understanding of Sprout's products, sales methodology, and customer success processes Meet with key stakeholders across sales, marketing, product, and customer success to understand current enablement needs and pain points Assess existing enablement resources, training programs, and technology stack to identify immediate opportunities for improvement Develop a comprehensive FY26-27 Revenue Enablement strategy Within 3 months, you'll start hitting your stride by: Develop and begin executing a comprehensive revenue enablement strategy and roadmap aligned with business goals Uplevel existing training programs (onboarding, project training) with AI and bite-sized content with a goal of addressing critical skill gaps in sales methodologies, product knowledge, or customer success practices Establish additional regular cadences for sales skill development sessions and begin creating high-quality sales content and resources Within 6 months, you'll be making a clear impact through: Demonstrate measurable improvements in sales performance metrics and customer success outcomes through your enablement initiatives Build strong cross-functional partnerships and establish yourself as a trusted advisor to sales and customer success leadership Lead the team to launch sales leadership and technical training programs Within 12 months, you'll make this role your own by: Lead a high-performing enablement team that consistently delivers impactful programs driving revenue growth Establish Sprout's enablement function as a strategic driver of revenue performance with clear ROI metrics and business impact Drive continuous innovation in enablement practices, leveraging the latest technologies and methodologies to maintain competitive advantage Drive future fiscal year launch and kickoff Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. In the United States, we have two geographic pay zones. This role's On Target Earnings (“OTE”) for new hires in each zone are: Zone 1 (New York, California, Washington): $189,200 (min), $236,500 (mid), $260,150 (max) USD annually Zone 2 (All other US states): $172,000 (min), $215,000 (mid), $236,500 (max) USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The minimum amount earned is the fixed base salary. The listed ranges represent the expected earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

The Director of Revenue will oversee all revenue-generating and revenue-protection functions, including collections, ancillary income, home pricing, inventory data accuracy, lender partnerships, leasing and renewals, and rent increase execution.This leader is accountable for driving revenue performance, strengthening NOI, ensuring compliance across all states, improving delinquency outcomes, and building scalable processes across a distributed manufactured housing portfolio.Qualifications Revenue Leadership & Process Management Lead and develop the revenue team responsible for collections, ancillary fees, inventory data accuracy, leasing/renewals, and rent increases. Establish standardized policies, workflows, and accountability frameworks to create scalable and repeatable revenue processes. Monitor financial performance, identify opportunities for improvement, and drive operational optimization and NOI growth across the portfolio. Collections Strategy & Execution Own companywide collections performance, including delinquency reduction, payment plan structures, resident payment compliance, and legal alignment across all states. Establish collections standards and procedures, ensuring consistent execution across all communities and adherence to local and state landlord-tenant laws. Oversee eviction workflows in partnership with legal resources, ensuring compliance, timely filings, accurate documentation, and minimal revenue leakage. Lead programs that improve early-stage collections performance, reduce late-stage delinquency, shorten non-payment cycles, and improve cash recovery. Ancillary Income Management Lead and standardize ancillary fee programs, including late fees, storage fees, pet fees, and administrative charges, to ensure consistency, legal compliance, and margin enhancement. Identify new ancillary income opportunities that are compliant, scalable, operationally viable, and supportive of NOI growth. Review fee structures annually and recommend changes that optimize revenue potential while maintaining fair housing compliance. Home Inventory Data Accuracy, Compliance & Pricing Ensure all home inventory data is accurate, complete, and compliant with state and federal manufactured housing regulations, including HUD reporting requirements. Own and standardize pricing methodologies for home sales and rentals to meet occupancy goals, margin expectations, and cost recovery targets. Conduct periodic pricing audits to ensure accuracy, competitive positioning, and alignment with underwriting and customer approval trends. Leasing, Renewals & Rent Adjustments Oversee lease administration across all communities, including renewals, non-renewals, legal notices, and compliance timelines. Lead the planning and execution of rent increases across all states, ensuring regulatory compliance, accurate systems implementation, and timely delivery. Monitor rent increase performance and retention outcomes to improve NOI, protect occupancy, and ensure consistent execution across the community and region. Financing & Lender Partnerships Manage relationships with manufactured home lenders and internal loan-related processes. Expand financing access by improving approval rates, adding lending programs, and optimizing underwriting alignment where beneficial. Monitor lender performance trends and collaborate on continuous improvement initiatives that support homeownership accessibility and sales velocity. Compliance, Reporting & Analytics Build and maintain reporting structures for collections, fees, inventory, pricing, leasing, renewals, and rent increases. Conduct audits to ensure compliance with multi-state landlord-tenant law, HUD, and manufactured housing regulations, internal policies, and state-specific notice requirements. Use analytics to identify trends, forecast risks, prioritize initiatives, and support strategic revenue planning and NOI optimization. Qualifications Skills & Competencies Deep understanding of collections and rent enforcement processes, including legal workflows, eviction procedures, and delinquency mitigation strategies. Strong knowledge of manufactured housing regulations, multi-state landlord-tenant laws, and fair housing requirements. Proficiency in analytics, reporting, and financial modeling. Excellent leadership, operational management, and strategic problem-solving skills. Ability to design repeatable systems that scale across large portfolios.